Date   

moderated Re: Seeking job as a certified JAWS user

Jaffar Sidek
 

Hi.  Go to www.bit.org which is a Denver based charity that interacts with companies to place blind and visually impaired job seekers as their potential work force.  There is a form on their site where you can fill in your details such as your vocational interests, and they will get back to you for an interview.  They also interact with blind and visually impaired folks outside of the US to help place them in US firms based in the individual's country of origin.  Cheers and all the best.

On 9/1/2021 12:04 am, Rayn Darren wrote:
Not that I'm personally aware of, however you could post on Facebook and/or
tweet about it.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Arkadiusz
Swietnicki
Sent: Friday, January 8, 2021 7:31 AM
To: main@jfw.groups.io
Subject: Seeking job as a certified JAWS user

Helllo List,
Today I was wondering if there would be nay remote job opportunities for a
certified JAWs user, in terms of tremote teaching/advising, either via voice
or via text.
What do you think?


moderated Re: JAWS does not read selected text in Jarte

Mario
 

David, using JAWS 2020 with the latest update and the portable version of Jarte, I have tried and experienced the same issue. I'm wondering if it has to do with the highlighting that Jarte does (or lack of) when selecting text?

enhanced edit mode has been disabled after opening the settings center by launching it from pressing insert+f2.

anyone have an idea or fix?

-------- Original Message --------
From: David Goldfield [mailto:david.goldfield@outlook.com]
To: main@jfw.groups.io <main@jfw.groups.io>
Date: Thursday, January 7, 2021, 8:22 PM
Subject: JAWS does not read selected text in Jarte
Mario, I am sorry to tell you that I am able to verify your friend's findings, at least with the January build of JAWS 2021. I've been a user of Jarte for many years and I'm quite certain that this is a new regression. I don't have JAWS 2020 on this laptop or else I'd compare the results with that version. I'm wondering if someone running JAWS 2020 or earlier can confirm this behavior.
A few things to note. In order to get JAWS to speak the location of the caret or cursor from within Jarte enhanced editor mode should be disabled within Settings Center but please do this once Jarte has been opened to ensure that toggling this setting to off will not negatively impact another program.
For reference when you press the shift key with arrow key navigation the expected behavior is that you would hear the text which you are highlighting, along with the word "selected." With Jarte text is being selected but JAWS is silent while selection commands are being issued.
If others can confirm this behavior please do send a bug report to support@vispero.com with as much specific information as you can provide: version of JAWS, steps to reproduce, expected results and actual results. 6.2 is the latest version of Jarte.
Please direct any responses about this to the list and not to me privately as I am not able to provide individual support for Jarte or with this issue, in general.



David Goldfield,
Blindness Assistive Technology Specialist
WWW.DavidGoldfield.org

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario
Sent: Thursday, January 7, 2021 8:03 PM
To: main@jfw.groups.io
Subject: JAWS does not read selected text in Jarte

an acquaintance is having a problem that I'm hoping someone can help.
he is using Jarte, and when he selects some text to delete, it is not read back as selected like it does using Wordpad. he would prefer using Jarte because he can start a new document by simply pressing control+n and then use control+tab to switch to a different document.

I helped him disable Enhanced edit in the configuration for JAWS 2020 so it is possible to review the text.
is there another setting that can be modified to fix this problem?










.


moderated FW: New - Essential Guide to Assistive Technology for the Home

HH. Smith Jr.
 

Hello Fellow listerrs,

 

Just passing on information for those who are interested.

 

From: teos1@... <teos1@...>
Sent: Friday, January 8, 2021 11:16 AM
To: josham129@...
Subject: Fwd: New - Essential Guide to Assistive Technology for the Home

 

 

 

--- Original message ---
Subject: New - Essential Guide to Assistive Technology for the Home
From: Dolphin Computer Access <info@...>
To: <Teos1@...>
Date: Monday, 04/01/2021 9:03 AM


 

Home Users  |  Organizations  |  Education

 

 

New at Dolphin Computer Access

 

 

Essential Guide to Assistive Technology for the Home

There are so many assistive technology products available for people experiencing sight loss.

Dolphin has written an Essential Guide to Assistive Technology to help you easily find the right solution for you or your clients. 


Request your free copy

 

 

 

GuideConnect Training | Free Course 


For a limited time only, we are offering free GuideConnect training to Lighthouses, The VA, Associations for the Blind and Departments of Rehabilitation - held online via Zoom. Complete the training to become a Certified GuideConnect Trainer. Your organization will also receive a resources kit and a 10% discount to share with your clients.


**10% Discount Offer excludes organizations that purchase on behalf of their clients

 

 


moderated Re: Seeking job as a certified JAWS user

Rayn Darren
 

Not that I'm personally aware of, however you could post on Facebook and/or
tweet about it.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Arkadiusz
Swietnicki
Sent: Friday, January 8, 2021 7:31 AM
To: main@jfw.groups.io
Subject: Seeking job as a certified JAWS user

Helllo List,
Today I was wondering if there would be nay remote job opportunities for a
certified JAWs user, in terms of tremote teaching/advising, either via voice
or via text.
What do you think?
--
Best regards,
Arkadiusz Świętnicki


moderated Re: Since most recent Jaws update

Alan Robbins
 

Kevin,

 

I have not encountered this. Sounds like Sharky is attempting to listen for a voice command. Personally, I have not played with that feature.

 

Alan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of kevin meyers
Sent: Friday, January 8, 2021 10:37 AM
To: main@jfw.groups.io
Subject: Since most recent Jaws update

 

 

Hello,

The other day I updated Jaws to the most recent version of Jaws 2021. For some reason out of the clear blue I hear a ding, Jaws says “I didn’t hear anything” and then dings again. I was in a MS word document. Has anyone else had this happen or am I hallucinating?

Thanks,

Kevin

 


moderated Re: Since most recent Jaws update

Madison Martin
 

I’ve had it happen too, and it’s kind of annoying.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of kevin meyers
Sent: January 8, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Since most recent Jaws update

 

 

Hello,

The other day I updated Jaws to the most recent version of Jaws 2021. For some reason out of the clear blue I hear a ding, Jaws says “I didn’t hear anything” and then dings again. I was in a MS word document. Has anyone else had this happen or am I hallucinating?

Thanks,

Kevin

 


moderated Re: Since most recent Jaws update

Richard Turner
 

It sounds like you are invoking the voice assistant.

That’s what Jaws says when it cannot hear your command.

If you are not intentionally trying to use the new Voice Assistant, open the jaws menu with insert+j and open the utilities menu.

The first item is the Voice Assistant.

 

 

 

Richard, in the U.S.

 

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of kevin meyers
Sent: Friday, January 8, 2021 7:37 AM
To: main@jfw.groups.io
Subject: Since most recent Jaws update

 

 

Hello,

The other day I updated Jaws to the most recent version of Jaws 2021. For some reason out of the clear blue I hear a ding, Jaws says “I didn’t hear anything” and then dings again. I was in a MS word document. Has anyone else had this happen or am I hallucinating?

Thanks,

Kevin

 


moderated Re: Since most recent Jaws update

Panagiotis Antonopoulos
 

Yes Kevin, I had the same effect while talking on skype, sharky just felt I was talking to him.

                                                                Cheers,

                                                                Takis

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of kevin meyers
Sent: Friday, January 8, 2021 5:37 PM
To: main@jfw.groups.io
Subject: Since most recent Jaws update

 

 

Hello,

The other day I updated Jaws to the most recent version of Jaws 2021. For some reason out of the clear blue I hear a ding, Jaws says “I didn’t hear anything” and then dings again. I was in a MS word document. Has anyone else had this happen or am I hallucinating?

Thanks,

Kevin

 


moderated Since most recent Jaws update

kevin meyers
 

 

Hello,

The other day I updated Jaws to the most recent version of Jaws 2021. For some reason out of the clear blue I hear a ding, Jaws says “I didn’t hear anything” and then dings again. I was in a MS word document. Has anyone else had this happen or am I hallucinating?

Thanks,

Kevin

 


moderated Seeking job as a certified JAWS user

Arkadiusz Świętnicki <nuno69a@...>
 

Helllo List,
Today I was wondering if there would be nay remote job opportunities for a certified JAWs user, in terms of tremote teaching/advising, either via voice or via text.
What do you think?
--
Best regards,
Arkadiusz Świętnicki


moderated Problem with Zoom

Michael Munn
 

Hi all, hope today is a good day. I'm sending this email just want to ask if any of you  who use Zoom recently experienced this problem.  I'm a heavy user of Zoom and I also schedule more than one  meeting at once. During the recent update of Zoom, I'm not  able  to press my up arrow to go back to the meeting I  previously scheduled . I'm only allowed to press the  down arrow key   to go to the next   meeting. I'm using  Zoom Version 5,4,59296,1207 
If you experienced this problem, please let me know so this  way  I'm not the only one. 
Thanks a lot. 
Best regards 
Michael Munn 

  

JAWS Certified, 2019

Member: Georgia Association of Blind Students National Federation of the Blind of Georgia  

www.nfbga.org


Member: National association of Blind Students National Federation of the Blind 

www.nfb.org

  Student of: Hadley Institute of the Blind 

www.hadley.edu


moderated Re: does jaws work on any greeting cards sites?

Sandra Streeter
 

Same scenario—you’d just have to get a description. At least you can get some idea of the prospects, though.

 

 

Sandra

 

A spirit with a vision is a dream

With a mission.

(Neil Peart, of the band Rush: 9/12/1952-1/7/2020)

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Thursday, January 7, 2021 11:52 PM
To: main@jfw.groups.io
Subject: Re: does jaws work on any greeting cards sites?

 

Hi,

What about 123greetings.com? 

 

You can google that, to make sure I have the website correct, but I'm 95% sure, that's what it is. 

 

I haven't tried the website myself, but I've used the iphone app, and its great! 

 

Thanks,

Jessica

 

 



On Jan 7, 2021, at 11:36 PM, Sandra Streeter <sandrastreeter381@...> wrote:



JAWS itself works on several sites—as well, Hallmark, American Greetings and Blue Mountain; the only thing is, none of the sites I know about describe the pictures or videos, so although you may know that the card you’ve chosen falls under the “funny” category, you won’t know why! Sometimes, you can email Support and get them to send you the info about several cards you’re thinking about, but no one seems to automatically take our needs into account when posting their cards, alas... Maybe with enough advocacy, that will change—we can only hope.

 

Sandra

 

A spirit with a vision is a dream

With a mission.

(Neil Peart, of the band Rush: 9/12/1952-1/7/2020)

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Thursday, January 7, 2021 09:44 PM
To: main@jfw.groups.io
Subject: Re: does jaws work on any greeting cards sites?

 

Hi, Jim. Yes, JAWS works on the following site,

 

https://www.jacquielawson.com

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jim Rawls
Sent: Thursday, January 7, 2021 6:01 PM
To: main@jfw.groups.io
Subject: does jaws work on any greeting cards sites?

 

My wife has a birthday coming up and I’d like to find a funny card. I have jaws 19 and windows tem.

 


AVG logo

This email has been checked for viruses by AVG antivirus software.
www.avg.com




moderated Re: does jaws work on any greeting cards sites?

Jessica D <jldail13@...>
 

Hi,
What about 123greetings.com? 

You can google that, to make sure I have the website correct, but I'm 95% sure, that's what it is. 

I haven't tried the website myself, but I've used the iphone app, and its great! 

Thanks,
Jessica



On Jan 7, 2021, at 11:36 PM, Sandra Streeter <sandrastreeter381@...> wrote:



JAWS itself works on several sites—as well, Hallmark, American Greetings and Blue Mountain; the only thing is, none of the sites I know about describe the pictures or videos, so although you may know that the card you’ve chosen falls under the “funny” category, you won’t know why! Sometimes, you can email Support and get them to send you the info about several cards you’re thinking about, but no one seems to automatically take our needs into account when posting their cards, alas... Maybe with enough advocacy, that will change—we can only hope.

 

Sandra

 

A spirit with a vision is a dream

With a mission.

(Neil Peart, of the band Rush: 9/12/1952-1/7/2020)

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Thursday, January 7, 2021 09:44 PM
To: main@jfw.groups.io
Subject: Re: does jaws work on any greeting cards sites?

 

Hi, Jim. Yes, JAWS works on the following site,

 

https://www.jacquielawson.com

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jim Rawls
Sent: Thursday, January 7, 2021 6:01 PM
To: main@jfw.groups.io
Subject: does jaws work on any greeting cards sites?

 

My wife has a birthday coming up and I’d like to find a funny card. I have jaws 19 and windows tem.




AVG logo

This email has been checked for viruses by AVG antivirus software.
www.avg.com



moderated Re: does jaws work on any greeting cards sites?

Sandra Streeter
 

JAWS itself works on several sites—as well, Hallmark, American Greetings and Blue Mountain; the only thing is, none of the sites I know about describe the pictures or videos, so although you may know that the card you’ve chosen falls under the “funny” category, you won’t know why! Sometimes, you can email Support and get them to send you the info about several cards you’re thinking about, but no one seems to automatically take our needs into account when posting their cards, alas... Maybe with enough advocacy, that will change—we can only hope.

 

Sandra

 

A spirit with a vision is a dream

With a mission.

(Neil Peart, of the band Rush: 9/12/1952-1/7/2020)

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Thursday, January 7, 2021 09:44 PM
To: main@jfw.groups.io
Subject: Re: does jaws work on any greeting cards sites?

 

Hi, Jim. Yes, JAWS works on the following site,

 

https://www.jacquielawson.com

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jim Rawls
Sent: Thursday, January 7, 2021 6:01 PM
To: main@jfw.groups.io
Subject: does jaws work on any greeting cards sites?

 

My wife has a birthday coming up and I’d like to find a funny card. I have jaws 19 and windows tem.




AVG logo

This email has been checked for viruses by AVG antivirus software.
www.avg.com



moderated Re: does jaws work on any greeting cards sites?

Bill White <billwhite92701@...>
 

Hi, Jim. Yes, JAWS works on the following site,

 

https://www.jacquielawson.com

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jim Rawls
Sent: Thursday, January 7, 2021 6:01 PM
To: main@jfw.groups.io
Subject: does jaws work on any greeting cards sites?

 

My wife has a birthday coming up and I’d like to find a funny card. I have jaws 19 and windows tem.


moderated does jaws work on any greeting cards sites?

Jim Rawls
 

My wife has a birthday coming up and I’d like to find a funny card. I have jaws 19 and windows tem.


moderated Re: JAWS does not read selected text in Jarte

David Goldfield <david.goldfield@...>
 

David, your point is valid in that improving accessibility of Office would and arguably should be a higher priority to improving access to a word processor which has ceased development last year. Certainly, if you’re not a Jarte user then it’s understandable that letting Vispero know about this wouldn’t necessarily be a high priority for you. However, since many blind people do seem to use Jarte I would encourage all of them to contact Vispero about this since selecting text used to work as expected. I plan to do so myself but when it comes to reporting bugs there is something to be said for strength in numbers. If I’m the only one who reports this issue it may not go anywhere that quickly. If Vispero receives similar reports from many Jarte users that could help to push things up the chain just a bit faster.

 

 

 

David Goldfield,

Blindness Assistive Technology Specialist

WWW.DavidGoldfield.org

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Griffith
Sent: Thursday, January 7, 2021 8:44 PM
To: main@jfw.groups.io
Subject: Re: JAWS does not read selected text in Jarte

 

This was a problem with Jarte in Jaws 2020 as well. I have just checked and it still it.

It was working with earlier versions of Jaws than that I think

Basically, a bit like Windows Mail   Jarte only works properly with NVDA now though it sort of usable with Narrator. It remains a very good  option with NVDA so this is a sort of workaround, there is certainly no problem with selected  text being announced.

 

At least I have finally got some feedback that the problem for Jaws causing windows Mail  to crash seems to have been finally acknowledged by support and they say that they have  escalated it. This is my main priority for Jaws functional improvement.

 

I could aske them to address the Jarte issue as well but I wonder what their attitude will be? Especially as Jarte is no longer being developed? They seem to prioritise , probably correctly on the Office Suite.

 

David G.

Sent from Mail for Windows 10

 

From: David Goldfield
Sent: 08 January 2021 01:22
To: main@jfw.groups.io
Subject: Re: JAWS does not read selected text in Jarte

 

Mario, I am sorry to tell you that I am able to verify your friend's findings, at least with the January build of JAWS 2021. I've been a user of Jarte for many years and I'm quite certain that this is a new regression. I don't have JAWS 2020 on this laptop or else I'd compare the results with that version. I'm wondering if someone running JAWS 2020 or earlier can confirm this behavior.

A few things to note. In order to get JAWS to speak the location of the caret or cursor from within Jarte enhanced editor mode should be disabled within Settings Center but please do this once Jarte has been opened to ensure that toggling this setting to off will not negatively impact another program.

For reference when you press the shift key with arrow key navigation the expected behavior is that you would hear the text which you are highlighting, along with the word "selected." With Jarte text is being selected but JAWS is silent while selection commands are being issued.

If others can confirm this behavior please do send a bug report to support@... with as much specific information as you can provide: version of JAWS, steps to reproduce, expected results and actual results. 6.2 is the latest version of Jarte.

Please direct any responses about this to the list and not to me privately as I am not able to provide individual support for Jarte or with this issue, in general.

 

 

 

David Goldfield,

Blindness Assistive Technology Specialist

WWW.DavidGoldfield.org

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario

Sent: Thursday, January 7, 2021 8:03 PM

To: main@jfw.groups.io

Subject: JAWS does not read selected text in Jarte

 

an acquaintance is having a problem that I'm hoping someone can help.

he is using Jarte, and when he selects some text to delete, it is not read back as selected like it does using Wordpad. he would prefer using Jarte because he can start a new document by simply pressing control+n and then use control+tab to switch to a different document.

 

I helped him disable Enhanced edit in the configuration for JAWS 2020 so it is possible to review the text.

is there another setting that can be modified to fix this problem?

 

 

 

 

 

 

 

 

 

 


moderated Re: JAWS does not read selected text in Jarte

David Griffith
 

This was a problem with Jarte in Jaws 2020 as well. I have just checked and it still it.

It was working with earlier versions of Jaws than that I think

Basically, a bit like Windows Mail   Jarte only works properly with NVDA now though it sort of usable with Narrator. It remains a very good  option with NVDA so this is a sort of workaround, there is certainly no problem with selected  text being announced.

 

At least I have finally got some feedback that the problem for Jaws causing windows Mail  to crash seems to have been finally acknowledged by support and they say that they have  escalated it. This is my main priority for Jaws functional improvement.

 

I could aske them to address the Jarte issue as well but I wonder what their attitude will be? Especially as Jarte is no longer being developed? They seem to prioritise , probably correctly on the Office Suite.

 

David G.

Sent from Mail for Windows 10

 

From: David Goldfield
Sent: 08 January 2021 01:22
To: main@jfw.groups.io
Subject: Re: JAWS does not read selected text in Jarte

 

Mario, I am sorry to tell you that I am able to verify your friend's findings, at least with the January build of JAWS 2021. I've been a user of Jarte for many years and I'm quite certain that this is a new regression. I don't have JAWS 2020 on this laptop or else I'd compare the results with that version. I'm wondering if someone running JAWS 2020 or earlier can confirm this behavior.

A few things to note. In order to get JAWS to speak the location of the caret or cursor from within Jarte enhanced editor mode should be disabled within Settings Center but please do this once Jarte has been opened to ensure that toggling this setting to off will not negatively impact another program.

For reference when you press the shift key with arrow key navigation the expected behavior is that you would hear the text which you are highlighting, along with the word "selected." With Jarte text is being selected but JAWS is silent while selection commands are being issued.

If others can confirm this behavior please do send a bug report to support@... with as much specific information as you can provide: version of JAWS, steps to reproduce, expected results and actual results. 6.2 is the latest version of Jarte.

Please direct any responses about this to the list and not to me privately as I am not able to provide individual support for Jarte or with this issue, in general.

 

 

 

David Goldfield,

Blindness Assistive Technology Specialist

WWW.DavidGoldfield.org

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario

Sent: Thursday, January 7, 2021 8:03 PM

To: main@jfw.groups.io

Subject: JAWS does not read selected text in Jarte

 

an acquaintance is having a problem that I'm hoping someone can help.

he is using Jarte, and when he selects some text to delete, it is not read back as selected like it does using Wordpad. he would prefer using Jarte because he can start a new document by simply pressing control+n and then use control+tab to switch to a different document.

 

I helped him disable Enhanced edit in the configuration for JAWS 2020 so it is possible to review the text.

is there another setting that can be modified to fix this problem?

 

 

 

 

 

 

 

 

 

 


moderated Re: JAWS does not read selected text in Jarte

David Goldfield <david.goldfield@...>
 

Mario, I am sorry to tell you that I am able to verify your friend's findings, at least with the January build of JAWS 2021. I've been a user of Jarte for many years and I'm quite certain that this is a new regression. I don't have JAWS 2020 on this laptop or else I'd compare the results with that version. I'm wondering if someone running JAWS 2020 or earlier can confirm this behavior.
A few things to note. In order to get JAWS to speak the location of the caret or cursor from within Jarte enhanced editor mode should be disabled within Settings Center but please do this once Jarte has been opened to ensure that toggling this setting to off will not negatively impact another program.
For reference when you press the shift key with arrow key navigation the expected behavior is that you would hear the text which you are highlighting, along with the word "selected." With Jarte text is being selected but JAWS is silent while selection commands are being issued.
If others can confirm this behavior please do send a bug report to support@vispero.com with as much specific information as you can provide: version of JAWS, steps to reproduce, expected results and actual results. 6.2 is the latest version of Jarte.
Please direct any responses about this to the list and not to me privately as I am not able to provide individual support for Jarte or with this issue, in general.



David Goldfield,
Blindness Assistive Technology Specialist
WWW.DavidGoldfield.org

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario
Sent: Thursday, January 7, 2021 8:03 PM
To: main@jfw.groups.io
Subject: JAWS does not read selected text in Jarte

an acquaintance is having a problem that I'm hoping someone can help.
he is using Jarte, and when he selects some text to delete, it is not read back as selected like it does using Wordpad. he would prefer using Jarte because he can start a new document by simply pressing control+n and then use control+tab to switch to a different document.

I helped him disable Enhanced edit in the configuration for JAWS 2020 so it is possible to review the text.
is there another setting that can be modified to fix this problem?


moderated JAWS does not read selected text in Jarte

Mario
 

an acquaintance is having a problem that I'm hoping someone can help.
he is using Jarte, and when he selects some text to delete, it is not read back as selected like it does using Wordpad. he would prefer using Jarte because he can start a new document by simply pressing control+n and then use control+tab to switch to a different document.

I helped him disable Enhanced edit in the configuration for JAWS 2020 so it is possible to review the text.
is there another setting that can be modified to fix this problem?

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