Date   

moderated Problem with Zoom

Michael Munn
 

Hi all, hope today is a good day. I'm sending this email just want to ask if any of you  who use Zoom recently experienced this problem.  I'm a heavy user of Zoom and I also schedule more than one  meeting at once. During the recent update of Zoom, I'm not  able  to press my up arrow to go back to the meeting I  previously scheduled . I'm only allowed to press the  down arrow key   to go to the next   meeting. I'm using  Zoom Version 5,4,59296,1207 
If you experienced this problem, please let me know so this  way  I'm not the only one. 
Thanks a lot. 
Best regards 
Michael Munn 

  

JAWS Certified, 2019

Member: Georgia Association of Blind Students National Federation of the Blind of Georgia  

www.nfbga.org


Member: National association of Blind Students National Federation of the Blind 

www.nfb.org

  Student of: Hadley Institute of the Blind 

www.hadley.edu


moderated Re: does jaws work on any greeting cards sites?

Sandra Streeter
 

Same scenario—you’d just have to get a description. At least you can get some idea of the prospects, though.

 

 

Sandra

 

A spirit with a vision is a dream

With a mission.

(Neil Peart, of the band Rush: 9/12/1952-1/7/2020)

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Thursday, January 7, 2021 11:52 PM
To: main@jfw.groups.io
Subject: Re: does jaws work on any greeting cards sites?

 

Hi,

What about 123greetings.com? 

 

You can google that, to make sure I have the website correct, but I'm 95% sure, that's what it is. 

 

I haven't tried the website myself, but I've used the iphone app, and its great! 

 

Thanks,

Jessica

 

 



On Jan 7, 2021, at 11:36 PM, Sandra Streeter <sandrastreeter381@...> wrote:



JAWS itself works on several sites—as well, Hallmark, American Greetings and Blue Mountain; the only thing is, none of the sites I know about describe the pictures or videos, so although you may know that the card you’ve chosen falls under the “funny” category, you won’t know why! Sometimes, you can email Support and get them to send you the info about several cards you’re thinking about, but no one seems to automatically take our needs into account when posting their cards, alas... Maybe with enough advocacy, that will change—we can only hope.

 

Sandra

 

A spirit with a vision is a dream

With a mission.

(Neil Peart, of the band Rush: 9/12/1952-1/7/2020)

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Thursday, January 7, 2021 09:44 PM
To: main@jfw.groups.io
Subject: Re: does jaws work on any greeting cards sites?

 

Hi, Jim. Yes, JAWS works on the following site,

 

https://www.jacquielawson.com

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jim Rawls
Sent: Thursday, January 7, 2021 6:01 PM
To: main@jfw.groups.io
Subject: does jaws work on any greeting cards sites?

 

My wife has a birthday coming up and I’d like to find a funny card. I have jaws 19 and windows tem.

 


AVG logo

This email has been checked for viruses by AVG antivirus software.
www.avg.com




moderated Re: does jaws work on any greeting cards sites?

Jessica D <jldail13@...>
 

Hi,
What about 123greetings.com? 

You can google that, to make sure I have the website correct, but I'm 95% sure, that's what it is. 

I haven't tried the website myself, but I've used the iphone app, and its great! 

Thanks,
Jessica



On Jan 7, 2021, at 11:36 PM, Sandra Streeter <sandrastreeter381@...> wrote:



JAWS itself works on several sites—as well, Hallmark, American Greetings and Blue Mountain; the only thing is, none of the sites I know about describe the pictures or videos, so although you may know that the card you’ve chosen falls under the “funny” category, you won’t know why! Sometimes, you can email Support and get them to send you the info about several cards you’re thinking about, but no one seems to automatically take our needs into account when posting their cards, alas... Maybe with enough advocacy, that will change—we can only hope.

 

Sandra

 

A spirit with a vision is a dream

With a mission.

(Neil Peart, of the band Rush: 9/12/1952-1/7/2020)

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Thursday, January 7, 2021 09:44 PM
To: main@jfw.groups.io
Subject: Re: does jaws work on any greeting cards sites?

 

Hi, Jim. Yes, JAWS works on the following site,

 

https://www.jacquielawson.com

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jim Rawls
Sent: Thursday, January 7, 2021 6:01 PM
To: main@jfw.groups.io
Subject: does jaws work on any greeting cards sites?

 

My wife has a birthday coming up and I’d like to find a funny card. I have jaws 19 and windows tem.




AVG logo

This email has been checked for viruses by AVG antivirus software.
www.avg.com



moderated Re: does jaws work on any greeting cards sites?

Sandra Streeter
 

JAWS itself works on several sites—as well, Hallmark, American Greetings and Blue Mountain; the only thing is, none of the sites I know about describe the pictures or videos, so although you may know that the card you’ve chosen falls under the “funny” category, you won’t know why! Sometimes, you can email Support and get them to send you the info about several cards you’re thinking about, but no one seems to automatically take our needs into account when posting their cards, alas... Maybe with enough advocacy, that will change—we can only hope.

 

Sandra

 

A spirit with a vision is a dream

With a mission.

(Neil Peart, of the band Rush: 9/12/1952-1/7/2020)

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Thursday, January 7, 2021 09:44 PM
To: main@jfw.groups.io
Subject: Re: does jaws work on any greeting cards sites?

 

Hi, Jim. Yes, JAWS works on the following site,

 

https://www.jacquielawson.com

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jim Rawls
Sent: Thursday, January 7, 2021 6:01 PM
To: main@jfw.groups.io
Subject: does jaws work on any greeting cards sites?

 

My wife has a birthday coming up and I’d like to find a funny card. I have jaws 19 and windows tem.




AVG logo

This email has been checked for viruses by AVG antivirus software.
www.avg.com



moderated Re: does jaws work on any greeting cards sites?

Bill White <billwhite92701@...>
 

Hi, Jim. Yes, JAWS works on the following site,

 

https://www.jacquielawson.com

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jim Rawls
Sent: Thursday, January 7, 2021 6:01 PM
To: main@jfw.groups.io
Subject: does jaws work on any greeting cards sites?

 

My wife has a birthday coming up and I’d like to find a funny card. I have jaws 19 and windows tem.


moderated does jaws work on any greeting cards sites?

Jim Rawls
 

My wife has a birthday coming up and I’d like to find a funny card. I have jaws 19 and windows tem.


moderated Re: JAWS does not read selected text in Jarte

David Goldfield <david.goldfield@...>
 

David, your point is valid in that improving accessibility of Office would and arguably should be a higher priority to improving access to a word processor which has ceased development last year. Certainly, if you’re not a Jarte user then it’s understandable that letting Vispero know about this wouldn’t necessarily be a high priority for you. However, since many blind people do seem to use Jarte I would encourage all of them to contact Vispero about this since selecting text used to work as expected. I plan to do so myself but when it comes to reporting bugs there is something to be said for strength in numbers. If I’m the only one who reports this issue it may not go anywhere that quickly. If Vispero receives similar reports from many Jarte users that could help to push things up the chain just a bit faster.

 

 

 

David Goldfield,

Blindness Assistive Technology Specialist

WWW.DavidGoldfield.org

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Griffith
Sent: Thursday, January 7, 2021 8:44 PM
To: main@jfw.groups.io
Subject: Re: JAWS does not read selected text in Jarte

 

This was a problem with Jarte in Jaws 2020 as well. I have just checked and it still it.

It was working with earlier versions of Jaws than that I think

Basically, a bit like Windows Mail   Jarte only works properly with NVDA now though it sort of usable with Narrator. It remains a very good  option with NVDA so this is a sort of workaround, there is certainly no problem with selected  text being announced.

 

At least I have finally got some feedback that the problem for Jaws causing windows Mail  to crash seems to have been finally acknowledged by support and they say that they have  escalated it. This is my main priority for Jaws functional improvement.

 

I could aske them to address the Jarte issue as well but I wonder what their attitude will be? Especially as Jarte is no longer being developed? They seem to prioritise , probably correctly on the Office Suite.

 

David G.

Sent from Mail for Windows 10

 

From: David Goldfield
Sent: 08 January 2021 01:22
To: main@jfw.groups.io
Subject: Re: JAWS does not read selected text in Jarte

 

Mario, I am sorry to tell you that I am able to verify your friend's findings, at least with the January build of JAWS 2021. I've been a user of Jarte for many years and I'm quite certain that this is a new regression. I don't have JAWS 2020 on this laptop or else I'd compare the results with that version. I'm wondering if someone running JAWS 2020 or earlier can confirm this behavior.

A few things to note. In order to get JAWS to speak the location of the caret or cursor from within Jarte enhanced editor mode should be disabled within Settings Center but please do this once Jarte has been opened to ensure that toggling this setting to off will not negatively impact another program.

For reference when you press the shift key with arrow key navigation the expected behavior is that you would hear the text which you are highlighting, along with the word "selected." With Jarte text is being selected but JAWS is silent while selection commands are being issued.

If others can confirm this behavior please do send a bug report to support@... with as much specific information as you can provide: version of JAWS, steps to reproduce, expected results and actual results. 6.2 is the latest version of Jarte.

Please direct any responses about this to the list and not to me privately as I am not able to provide individual support for Jarte or with this issue, in general.

 

 

 

David Goldfield,

Blindness Assistive Technology Specialist

WWW.DavidGoldfield.org

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario

Sent: Thursday, January 7, 2021 8:03 PM

To: main@jfw.groups.io

Subject: JAWS does not read selected text in Jarte

 

an acquaintance is having a problem that I'm hoping someone can help.

he is using Jarte, and when he selects some text to delete, it is not read back as selected like it does using Wordpad. he would prefer using Jarte because he can start a new document by simply pressing control+n and then use control+tab to switch to a different document.

 

I helped him disable Enhanced edit in the configuration for JAWS 2020 so it is possible to review the text.

is there another setting that can be modified to fix this problem?

 

 

 

 

 

 

 

 

 

 


moderated Re: JAWS does not read selected text in Jarte

David Griffith
 

This was a problem with Jarte in Jaws 2020 as well. I have just checked and it still it.

It was working with earlier versions of Jaws than that I think

Basically, a bit like Windows Mail   Jarte only works properly with NVDA now though it sort of usable with Narrator. It remains a very good  option with NVDA so this is a sort of workaround, there is certainly no problem with selected  text being announced.

 

At least I have finally got some feedback that the problem for Jaws causing windows Mail  to crash seems to have been finally acknowledged by support and they say that they have  escalated it. This is my main priority for Jaws functional improvement.

 

I could aske them to address the Jarte issue as well but I wonder what their attitude will be? Especially as Jarte is no longer being developed? They seem to prioritise , probably correctly on the Office Suite.

 

David G.

Sent from Mail for Windows 10

 

From: David Goldfield
Sent: 08 January 2021 01:22
To: main@jfw.groups.io
Subject: Re: JAWS does not read selected text in Jarte

 

Mario, I am sorry to tell you that I am able to verify your friend's findings, at least with the January build of JAWS 2021. I've been a user of Jarte for many years and I'm quite certain that this is a new regression. I don't have JAWS 2020 on this laptop or else I'd compare the results with that version. I'm wondering if someone running JAWS 2020 or earlier can confirm this behavior.

A few things to note. In order to get JAWS to speak the location of the caret or cursor from within Jarte enhanced editor mode should be disabled within Settings Center but please do this once Jarte has been opened to ensure that toggling this setting to off will not negatively impact another program.

For reference when you press the shift key with arrow key navigation the expected behavior is that you would hear the text which you are highlighting, along with the word "selected." With Jarte text is being selected but JAWS is silent while selection commands are being issued.

If others can confirm this behavior please do send a bug report to support@... with as much specific information as you can provide: version of JAWS, steps to reproduce, expected results and actual results. 6.2 is the latest version of Jarte.

Please direct any responses about this to the list and not to me privately as I am not able to provide individual support for Jarte or with this issue, in general.

 

 

 

David Goldfield,

Blindness Assistive Technology Specialist

WWW.DavidGoldfield.org

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario

Sent: Thursday, January 7, 2021 8:03 PM

To: main@jfw.groups.io

Subject: JAWS does not read selected text in Jarte

 

an acquaintance is having a problem that I'm hoping someone can help.

he is using Jarte, and when he selects some text to delete, it is not read back as selected like it does using Wordpad. he would prefer using Jarte because he can start a new document by simply pressing control+n and then use control+tab to switch to a different document.

 

I helped him disable Enhanced edit in the configuration for JAWS 2020 so it is possible to review the text.

is there another setting that can be modified to fix this problem?

 

 

 

 

 

 

 

 

 

 


moderated Re: JAWS does not read selected text in Jarte

David Goldfield <david.goldfield@...>
 

Mario, I am sorry to tell you that I am able to verify your friend's findings, at least with the January build of JAWS 2021. I've been a user of Jarte for many years and I'm quite certain that this is a new regression. I don't have JAWS 2020 on this laptop or else I'd compare the results with that version. I'm wondering if someone running JAWS 2020 or earlier can confirm this behavior.
A few things to note. In order to get JAWS to speak the location of the caret or cursor from within Jarte enhanced editor mode should be disabled within Settings Center but please do this once Jarte has been opened to ensure that toggling this setting to off will not negatively impact another program.
For reference when you press the shift key with arrow key navigation the expected behavior is that you would hear the text which you are highlighting, along with the word "selected." With Jarte text is being selected but JAWS is silent while selection commands are being issued.
If others can confirm this behavior please do send a bug report to support@vispero.com with as much specific information as you can provide: version of JAWS, steps to reproduce, expected results and actual results. 6.2 is the latest version of Jarte.
Please direct any responses about this to the list and not to me privately as I am not able to provide individual support for Jarte or with this issue, in general.



David Goldfield,
Blindness Assistive Technology Specialist
WWW.DavidGoldfield.org

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario
Sent: Thursday, January 7, 2021 8:03 PM
To: main@jfw.groups.io
Subject: JAWS does not read selected text in Jarte

an acquaintance is having a problem that I'm hoping someone can help.
he is using Jarte, and when he selects some text to delete, it is not read back as selected like it does using Wordpad. he would prefer using Jarte because he can start a new document by simply pressing control+n and then use control+tab to switch to a different document.

I helped him disable Enhanced edit in the configuration for JAWS 2020 so it is possible to review the text.
is there another setting that can be modified to fix this problem?


moderated JAWS does not read selected text in Jarte

Mario
 

an acquaintance is having a problem that I'm hoping someone can help.
he is using Jarte, and when he selects some text to delete, it is not read back as selected like it does using Wordpad. he would prefer using Jarte because he can start a new document by simply pressing control+n and then use control+tab to switch to a different document.

I helped him disable Enhanced edit in the configuration for JAWS 2020 so it is possible to review the text.
is there another setting that can be modified to fix this problem?


moderated accessible editing sofwere

Amir Shah
 

Hi my name is Amir Shah, I am trying to etedd   my videos on a iPhone do you  guys know  of accessible software on IOS. Thank you so much


moderated Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

Dan Longmore
 

Hi,

  Like the others  the only quick workaround is to re start JAWS or use Narrator to make changes.  Sometimes if the offending device is unplugged JAWS will once again pick up speech but not always.

Freedom Scientific support may be able to offer other ideas.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Thursday, January 7, 2021 2:17 PM
To: main@jfw.groups.io
Subject: Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

Dan,

Is there a way to do this if you cannot hear JAWS talking?  Only idea I have it to get sighted assistance.  Had an issue recently where JAWS would go silent when I plugged in wired earbuds. An AIRA agent helped me see that my earbuds had gotten muted when I plugged in the earbuds.  But.  I had not been able to figure out how to check the settings independently, because the only settings I could see when the earbuds were not plugged in were for my onboard speakers

 

Robin

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Thursday, January 7, 2021 10:12 AM
To: main@jfw.groups.io
Subject: Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi,

 Try opening the :Utilities” menu. Scroll down to “Sound Card”.  This has a sub menu.  Check to see what JAWS is using.  You may need to select your Blu Tooth or “default” sound card settings.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cynthia Bruce
Sent: Thursday, January 7, 2021 12:00 PM
To: main@jfw.groups.io
Subject: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

Hi All,

 

I have searched for an answer to this, but I am not coming up with much. I have a Dell XPS laptop, am using JAWS 2020 and Windows 10, and I just purchased a Jabra Evolve 65 Bluetooth headset. It paired really easily, and the sound was great. Then, I started a zoom meeting, and I had no JAWS speech at all. Any ideas about how I might solve this issue?

 

Many thanks,

 

Cynthia

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

Randy Barnett <blindmansbluff09@...>
 

If this happens to anyone while you have sound set Jaws to use the built in sound card. This way when you plug in the problem device you will still have sound. Sometimes you may need to exit Jaws then restart jaws to force jaws to use the preferred sound card setting. I don't know why Jaws does this but it has been doing it for years.

On 1/7/2021 11:17 AM, Van Lant, Robin via groups.io wrote:

Dan,

Is there a way to do this if you cannot hear JAWS talking?  Only idea I have it to get sighted assistance.  Had an issue recently where JAWS would go silent when I plugged in wired earbuds. An AIRA agent helped me see that my earbuds had gotten muted when I plugged in the earbuds.  But.  I had not been able to figure out how to check the settings independently, because the only settings I could see when the earbuds were not plugged in were for my onboard speakers

 

Robin

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Thursday, January 7, 2021 10:12 AM
To: main@jfw.groups.io
Subject: Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi,

 Try opening the :Utilities” menu. Scroll down to “Sound Card”.  This has a sub menu.  Check to see what JAWS is using.  You may need to select your Blu Tooth or “default” sound card settings.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cynthia Bruce
Sent: Thursday, January 7, 2021 12:00 PM
To: main@jfw.groups.io
Subject: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

Hi All,

 

I have searched for an answer to this, but I am not coming up with much. I have a Dell XPS laptop, am using JAWS 2020 and Windows 10, and I just purchased a Jabra Evolve 65 Bluetooth headset. It paired really easily, and the sound was great. Then, I started a zoom meeting, and I had no JAWS speech at all. Any ideas about how I might solve this issue?

 

Many thanks,

 

Cynthia

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

Scott Pearl
 

You can try turning on Narrator. With Windows 10 it’s Windows Control Enter.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Thursday, January 07, 2021 12:17 PM
To: main@jfw.groups.io
Subject: Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

Dan,

Is there a way to do this if you cannot hear JAWS talking?  Only idea I have it to get sighted assistance.  Had an issue recently where JAWS would go silent when I plugged in wired earbuds. An AIRA agent helped me see that my earbuds had gotten muted when I plugged in the earbuds.  But.  I had not been able to figure out how to check the settings independently, because the only settings I could see when the earbuds were not plugged in were for my onboard speakers

 

Robin

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Thursday, January 7, 2021 10:12 AM
To: main@jfw.groups.io
Subject: Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi,

 Try opening the :Utilities” menu. Scroll down to “Sound Card”.  This has a sub menu.  Check to see what JAWS is using.  You may need to select your Blu Tooth or “default” sound card settings.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cynthia Bruce
Sent: Thursday, January 7, 2021 12:00 PM
To: main@jfw.groups.io
Subject: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

Hi All,

 

I have searched for an answer to this, but I am not coming up with much. I have a Dell XPS laptop, am using JAWS 2020 and Windows 10, and I just purchased a Jabra Evolve 65 Bluetooth headset. It paired really easily, and the sound was great. Then, I started a zoom meeting, and I had no JAWS speech at all. Any ideas about how I might solve this issue?

 

Many thanks,

 

Cynthia

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

Van Lant, Robin
 

Dan,

Is there a way to do this if you cannot hear JAWS talking?  Only idea I have it to get sighted assistance.  Had an issue recently where JAWS would go silent when I plugged in wired earbuds. An AIRA agent helped me see that my earbuds had gotten muted when I plugged in the earbuds.  But.  I had not been able to figure out how to check the settings independently, because the only settings I could see when the earbuds were not plugged in were for my onboard speakers

 

Robin

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Thursday, January 7, 2021 10:12 AM
To: main@jfw.groups.io
Subject: Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi,

 Try opening the :Utilities” menu. Scroll down to “Sound Card”.  This has a sub menu.  Check to see what JAWS is using.  You may need to select your Blu Tooth or “default” sound card settings.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cynthia Bruce
Sent: Thursday, January 7, 2021 12:00 PM
To: main@jfw.groups.io
Subject: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

Hi All,

 

I have searched for an answer to this, but I am not coming up with much. I have a Dell XPS laptop, am using JAWS 2020 and Windows 10, and I just purchased a Jabra Evolve 65 Bluetooth headset. It paired really easily, and the sound was great. Then, I started a zoom meeting, and I had no JAWS speech at all. Any ideas about how I might solve this issue?

 

Many thanks,

 

Cynthia

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

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moderated Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

Cynthia Bruce
 

So, I checked this, and the windows default sound card is selected.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: January 7, 2021 1:12 PM
To: main@jfw.groups.io
Subject: Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

Hi,

 Try opening the :Utilities” menu. Scroll down to “Sound Card”.  This has a sub menu.  Check to see what JAWS is using.  You may need to select your Blu Tooth or “default” sound card settings.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cynthia Bruce
Sent: Thursday, January 7, 2021 12:00 PM
To: main@jfw.groups.io
Subject: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

Hi All,

 

I have searched for an answer to this, but I am not coming up with much. I have a Dell XPS laptop, am using JAWS 2020 and Windows 10, and I just purchased a Jabra Evolve 65 Bluetooth headset. It paired really easily, and the sound was great. Then, I started a zoom meeting, and I had no JAWS speech at all. Any ideas about how I might solve this issue?

 

Many thanks,

 

Cynthia


moderated Re: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

Dan Longmore
 

Hi,

 Try opening the :Utilities” menu. Scroll down to “Sound Card”.  This has a sub menu.  Check to see what JAWS is using.  You may need to select your Blu Tooth or “default” sound card settings.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cynthia Bruce
Sent: Thursday, January 7, 2021 12:00 PM
To: main@jfw.groups.io
Subject: After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

 

Hi All,

 

I have searched for an answer to this, but I am not coming up with much. I have a Dell XPS laptop, am using JAWS 2020 and Windows 10, and I just purchased a Jabra Evolve 65 Bluetooth headset. It paired really easily, and the sound was great. Then, I started a zoom meeting, and I had no JAWS speech at all. Any ideas about how I might solve this issue?

 

Many thanks,

 

Cynthia


moderated After pairing new Bluetooth headphones, JAWS goes silent when I start a zoom meeting

Cynthia Bruce
 

Hi All,

 

I have searched for an answer to this, but I am not coming up with much. I have a Dell XPS laptop, am using JAWS 2020 and Windows 10, and I just purchased a Jabra Evolve 65 Bluetooth headset. It paired really easily, and the sound was great. Then, I started a zoom meeting, and I had no JAWS speech at all. Any ideas about how I might solve this issue?

 

Many thanks,

 

Cynthia


moderated Re: license update message

Van Lant, Robin
 

Yeah, it worked just fine on my personal laptop.  After a couple startups on my work machine, I’m no longer seeing the message.  The rep at Vispero told me it is a newer feature that allows me to see my remaining SMA updates in the help menu.  She was transferring me to tech support, but I was on hold for a bit and noticed that the pop-up wasn’t coming up anymore, so I just decided not to bother right now.  Sounds like it’s a nice-to-have, but she said it wouldn’t impact my installation.  Maybe when I install the new update it will get resolved. 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ashleigh Piccinino
Sent: Thursday, January 7, 2021 3:39 AM
To: main@jfw.groups.io
Subject: Re: license update message

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

I didn’t need admin priveliges, but I’m the only one using my computer, so ... when i updated my authorization, of course how you described, everything went fine. Try contacting Vispero for support.



On Jan 5, 2021, at 2:26 PM, Van Lant, Robin via groups.io <Robin_Van_Lant@...> wrote:



Hi,

I’m running JAWS 2021.  Starting yesterday, I’m getting a pop-up window when I start JAWS that says, “Your license has changed, would you like to update your authorization now? This will take less than a minute.”  I assume this relates to my purchase of a new 2-year SMA last week.  Unfortunately for me, you need admin privileges for this update to work and I don’t have them.  Can I do this manually or should I contact me IT guy for admin rights? Does it even really matter at this time or can I just wait till I’m meeting with the IT guy to install my next JAWS upgrade? 

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: license update message

Cornelius
 

 
You are using a home computer which is already have admin privillages. Corporate environment is different.
 
 

From: Ashleigh Piccinino
Sent: Thursday, January 7, 2021 2:39 AM
To: main@jfw.groups.io
Subject: Re: license update message
 
I didn’t need admin priveliges, but I’m the only one using my computer, so ... when i updated my authorization, of course how you described, everything went fine. Try contacting Vispero for support.


On Jan 5, 2021, at 2:26 PM, Van Lant, Robin via groups.io <Robin_Van_Lant@...> wrote:



Hi,

I’m running JAWS 2021.  Starting yesterday, I’m getting a pop-up window when I start JAWS that says, “Your license has changed, would you like to update your authorization now? This will take less than a minute.”  I assume this relates to my purchase of a new 2-year SMA last week.  Unfortunately for me, you need admin privileges for this update to work and I don’t have them.  Can I do this manually or should I contact me IT guy for admin rights? Does it even really matter at this time or can I just wait till I’m meeting with the IT guy to install my next JAWS upgrade? 

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

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