main@jfw.groups.io

Trouble reading MS word documents

Shirley Tracy

#85095

Hello everyone,

Are any of you beginning to have trouble reading documents in MS Word? Or is it just me?

I wrote an important letter to a company a few days ago, and I was trying to read it today to make some changes before sending it. I had trouble simply reading line by line. Did something change? Or am I in The Twilight Zone?

Shirley Tracy

Re: OCR with HP office pro 8020

Glenn / Lenny

#85094

Is it connecting directly via WIFI, or is the device connected to the router 
going through the network via the WIFI?
It may make a difference.
I've typically preferred to connect WIFI printers to the router and access 
them through the network, instead of my computer having to negotiate another 
WIFI connection.
Some of these devices you can connect them either way, and turn off its WIFI 
and just plug it into the router.

Glenn

Show quoted text

----- Original Message ----- 
From: "Pat Byrne" <k9jau@sbcglobal.net>
To: <main@jfw.groups.io>
Sent: Wednesday, December 23, 2020 10:22 AM
Subject: Re: OCR with HP office pro 8020

There is no direct connect Glen.  Just wifi.
Pat ByrneAt 10:08 AM 12/23/2020, you wrote:
Is it connected directly, or through the network?

----- Original Message -----
From: "Ann Byrne" <annakb@sbcglobal.net>
To: <main@jfw.groups.io>
Sent: Wednesday, December 23, 2020 10:05 AM
Subject: Re: OCR with HP office pro 8020

I have done that.  Both Openbook and JAWS acknowledge that they see
it, but nothing happens.
At 09:03 AM 12/23/2020, you wrote:
Hi Ann,

Have you selected HP as the scanner in Openbook?  If not open OB and
press, Alt + A, to open the advanced menu, down arrow to, Device
selection and press enter.
You should now be on, Scanner, so tab 1 time into the list of
options, arrow up / down to select the one you want, then tab to,
Okay, and press enter.
Remember to save your settings.

Stay safe and take care.  Mike.
----- Original Message -----
From: <mailto:annakb@sbcglobal.net>Ann Byrne
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Wednesday, December 23, 2020 6:08 AM
Subject: OCR with HP office pro 8020

So far I can't get JAWS OCR (or Openbook) to scan with the HP Office
pro 8020 all-in-one printer/scannner.  Windows fax and scan works
with it with no problem, but although JAWS lists the scanner as a
source, says it is processing, gives no error message ... the scanner
just sits there doing nothing.  Any clue how to make the stinker work?

Thanks,

Ann

Re: OCR with HP office pro 8020

Pat Byrne

#85093

There is no direct connect Glen.  Just wifi.
Pat ByrneAt 10:08 AM 12/23/2020, you wrote:

Show quoted text

Is it connected directly, or through the network?

----- Original Message -----
From: "Ann Byrne" <annakb@sbcglobal.net>
To: <main@jfw.groups.io>
Sent: Wednesday, December 23, 2020 10:05 AM
Subject: Re: OCR with HP office pro 8020

I have done that.  Both Openbook and JAWS acknowledge that they see
it, but nothing happens.
At 09:03 AM 12/23/2020, you wrote:
Hi Ann,

Have you selected HP as the scanner in Openbook?  If not open OB and
press, Alt + A, to open the advanced menu, down arrow to, Device
selection and press enter.
You should now be on, Scanner, so tab 1 time into the list of
options, arrow up / down to select the one you want, then tab to,
Okay, and press enter.
Remember to save your settings.

Stay safe and take care.  Mike.
----- Original Message -----
From: <mailto:annakb@sbcglobal.net>Ann Byrne
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Wednesday, December 23, 2020 6:08 AM
Subject: OCR with HP office pro 8020

So far I can't get JAWS OCR (or Openbook) to scan with the HP Office
pro 8020 all-in-one printer/scannner.  Windows fax and scan works
with it with no problem, but although JAWS lists the scanner as a
source, says it is processing, gives no error message ... the scanner
just sits there doing nothing.  Any clue how to make the stinker work?

Thanks,

Ann

Re: OCR with HP office pro 8020

Glenn / Lenny

#85092

Is it connected directly, or through the network?

Show quoted text

----- Original Message ----- 
From: "Ann Byrne" <annakb@sbcglobal.net>
To: <main@jfw.groups.io>
Sent: Wednesday, December 23, 2020 10:05 AM
Subject: Re: OCR with HP office pro 8020

I have done that.  Both Openbook and JAWS acknowledge that they see
it, but nothing happens.
At 09:03 AM 12/23/2020, you wrote:
Hi Ann,

Have you selected HP as the scanner in Openbook?  If not open OB and
press, Alt + A, to open the advanced menu, down arrow to, Device
selection and press enter.
You should now be on, Scanner, so tab 1 time into the list of
options, arrow up / down to select the one you want, then tab to,
Okay, and press enter.
Remember to save your settings.

Stay safe and take care.  Mike.
----- Original Message -----
From: <mailto:annakb@sbcglobal.net>Ann Byrne
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Wednesday, December 23, 2020 6:08 AM
Subject: OCR with HP office pro 8020

So far I can't get JAWS OCR (or Openbook) to scan with the HP Office
pro 8020 all-in-one printer/scannner.  Windows fax and scan works
with it with no problem, but although JAWS lists the scanner as a
source, says it is processing, gives no error message ... the scanner
just sits there doing nothing.  Any clue how to make the stinker work?

Thanks,

Ann

Re: OCR with HP office pro 8020

Ann Byrne

#85091

I have done that.  Both Openbook and JAWS acknowledge that they see it, but nothing happens.

Show quoted text

At 09:03 AM 12/23/2020, you wrote:
Hi Ann,

Have you selected HP as the scanner in Openbook?  If not open OB and press, Alt + A, to open the advanced menu, down arrow to, Device selection and press enter.
You should now be on, Scanner, so tab 1 time into the list of options, arrow up / down to select the one you want, then tab to, Okay, and press enter.
Remember to save your settings.

Stay safe and take care.  Mike.
----- Original Message -----
From: <mailto:annakb@sbcglobal.net>Ann Byrne
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Wednesday, December 23, 2020 6:08 AM
Subject: OCR with HP office pro 8020

So far I can't get JAWS OCR (or Openbook) to scan with the HP Office
pro 8020 all-in-one printer/scannner.  Windows fax and scan works
with it with no problem, but although JAWS lists the scanner as a
source, says it is processing, gives no error message ... the scanner
just sits there doing nothing.  Any clue how to make the stinker work?

Thanks,

Ann

Re: how to get rid of Edge in start up?

Glenn / Lenny

#85090

I use windows 7, and it seems to me that this was different in windows 10 
some time back, as I've used task manager in windows 10, and other than the 
startup tab, it seemed like the task manager in windows 7.
Glenn

Show quoted text

----- Original Message ----- 
From: "Mario" <mrb620@hotmail.com>
To: <main@jfw.groups.io>
Sent: Wednesday, December 23, 2020 8:54 AM
Subject: Re: how to get rid of Edge in start up?


to get access to the various tabs such as the processes, CPU, startup,
etc, press space bar on the more details button.

-------- Original Message --------
From: Dave Durber [mailto:d.durber@gmail.com]
To: <main@jfw.groups.io>
Date: Wednesday, December 23, 2020, 12:00 AM
Subject: how to get rid of Edge in start up?
Glen:
I pressed CTRL+SHIFT+ESC, to start Task Manager, JAWS says, "Task
Manager, list of items, list box. When I pressed CTRL+TAB, nothing happenes.
Any other suggestions?
Dave
----- Original Message -----

     *From:* Glenn / Lenny <mailto:glennervin@cableone.net>
     *To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
     *Sent:* Saturday, December 19, 2020 7:10 PM
     *Subject:* Re: how to get rid of Edge in start up?

     Hi Stan,
     Call up task manager with shift control + escape and control tab to
     the startup tab and uncheck it.
     Assuming you are using windows 10.
     In 7, you need to run a utility called msconfig with the run edit
     box which you get with windows + R.
     HTH.
     Glenn
     ----- Original Message -----
     *From:* Stan Holdeman <mailto:sholdeman@msn.com>
     *To:* JFW list (main@jfw.groups.io) <mailto:main@jfw.groups.io)>
     *Sent:* Saturday, December 19, 2020 1:03 PM
     *Subject:* how to get rid of Edge in start up?

     Dear List: I am running J 2021 and Google Chrome is my default browser.

     Edge and a site called personal Microsoft comes up frequently at
     start up. Seems to slow up start up quite a bit.

     How do I get rid of this intrusion?

     Stan

Re: OCR with HP office pro 8020

Mike B.

#85089

Hi Ann,

Have you selected HP as the scanner in Openbook? If not open OB and press, Alt + A, to open the advanced menu, down arrow to, Device selection and press enter.

You should now be on, Scanner, so tab 1 time into the list of options, arrow up / down to select the one you want, then tab to, Okay, and press enter.

Remember to save your settings.

Stay safe and take care. Mike.

Show quoted text

----- Original Message -----

From: Ann Byrne

To: main@jfw.groups.io

Sent: Wednesday, December 23, 2020 6:08 AM

Subject: OCR with HP office pro 8020

So far I can't get JAWS OCR (or Openbook) to scan with the HP Office
pro 8020 all-in-one printer/scannner. Windows fax and scan works
with it with no problem, but although JAWS lists the scanner as a
source, says it is processing, gives no error message ... the scanner
just sits there doing nothing. Any clue how to make the stinker work?

Thanks,

Ann

Re: how to get rid of Edge in start up?

Mario

#85088

to get access to the various tabs such as the processes, CPU, startup, etc, press space bar on the more details button.

Show quoted text

-------- Original Message --------
From: Dave Durber [mailto:d.durber@gmail.com]
To: <main@jfw.groups.io>
Date: Wednesday, December 23, 2020, 12:00 AM
Subject: how to get rid of Edge in start up?
Glen:
I pressed CTRL+SHIFT+ESC, to start Task Manager, JAWS says, "Task
Manager, list of items, list box. When I pressed CTRL+TAB, nothing happenes.
Any other suggestions?
Dave
----- Original Message -----

    *From:* Glenn / Lenny <mailto:glennervin@cableone.net>
    *To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
    *Sent:* Saturday, December 19, 2020 7:10 PM
    *Subject:* Re: how to get rid of Edge in start up?

    Hi Stan,
    Call up task manager with shift control + escape and control tab to
    the startup tab and uncheck it.
    Assuming you are using windows 10.
    In 7, you need to run a utility called msconfig with the run edit
    box which you get with windows + R.
    HTH.
    Glenn
    ----- Original Message -----
    *From:* Stan Holdeman <mailto:sholdeman@msn.com>
    *To:* JFW list (main@jfw.groups.io) <mailto:main@jfw.groups.io)>
    *Sent:* Saturday, December 19, 2020 1:03 PM
    *Subject:* how to get rid of Edge in start up?

    Dear List: I am running J 2021 and Google Chrome is my default browser.

    Edge and a site called personal Microsoft comes up frequently at
    start up. Seems to slow up start up quite a bit.

    How do I get rid of this intrusion?

    Stan

Re: OCR with HP office pro 8020

Ann Byrne

#85087

Installed HP smart, which is virtually inaccessible.  It might have installed additional drivers, thogh.  the scanner works with it, but JAWS doesn't see the controls.

Show quoted text

At 08:30 AM 12/23/2020, you wrote:
Did you try installing the associated HP software?
That may open it for use by other devices by properly installing a needed
driver.
Glenn
----- Original Message -----
From: "Ann Byrne" <annakb@sbcglobal.net>
To: <main@jfw.groups.io>
Sent: Wednesday, December 23, 2020 8:08 AM
Subject: OCR with HP office pro 8020

So far I can't get JAWS OCR (or Openbook) to scan with the HP Office
pro 8020 all-in-one printer/scannner.  Windows fax and scan works
with it with no problem, but although JAWS lists the scanner as a
source, says it is processing, gives no error message ... the scanner
just sits there doing nothing.  Any clue how to make the stinker work?

Thanks,

Ann

Re: OCR with HP office pro 8020

Glenn / Lenny

#85086

Did you try installing the associated HP software?
That may open it for use by other devices by properly installing a needed 
driver.
Glenn

Show quoted text

----- Original Message ----- 
From: "Ann Byrne" <annakb@sbcglobal.net>
To: <main@jfw.groups.io>
Sent: Wednesday, December 23, 2020 8:08 AM
Subject: OCR with HP office pro 8020

So far I can't get JAWS OCR (or Openbook) to scan with the HP Office
pro 8020 all-in-one printer/scannner.  Windows fax and scan works
with it with no problem, but although JAWS lists the scanner as a
source, says it is processing, gives no error message ... the scanner
just sits there doing nothing.  Any clue how to make the stinker work?

Thanks,

Ann

Re: How do I force OneDrive to download a file?

David Griffith

#85085

I am not sure if this whole issue has been resolved as I am late to the thread but if people want to know how to force OneDrive to download a file they simply have to press the application key and select always keep on this device.

If you want to do the opposite and force a file into online status only then just hit the next option on the application menu which will be free up space.

David g.

Sent from Mail for Windows 10

Show quoted text

From: Jessica D
Sent: 23 December 2020 04:21
To: main@jfw.groups.io
Subject: Re: How do I force OneDrive to download a file?

Hi,Yes, and when I did, it said, "1 interrupted action" then basically failed. It says, "1" as the status for every file in my documents folder of my oneDrive.

On Dec 22, 2020, at 10:31 PM, Richard Turner <richardturner42@...> wrote:

Did you try just copying it and pasting. My oneDrive automatically downloads files when I open them, but I can also just copy them to another place.
?
?
Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

On Dec 22, 2020, at 7:23 PM, Jessica D <jldail13@...> wrote:

Hi,

I’m trying to download a file that I stored in OneDrive.
A friend sent it to me, and I want to copy it to my SD card for playback on my Victor reader trek.

However, no matter what I do, the file says its, “available when online.”

Can anyone tell me how to force OneDrive to download it?

Thanks,

Jessica

Jessica Dail

OCR with HP office pro 8020

Ann Byrne

#85084

So far I can't get JAWS OCR (or Openbook) to scan with the HP Office pro 8020 all-in-one printer/scannner.  Windows fax and scan works with it with no problem, but although JAWS lists the scanner as a source, says it is processing, gives no error message ... the scanner just sits there doing nothing.  Any clue how to make the stinker work?

Thanks,

Ann

Re: how to get rid of Edge in start up?

Chris Hill

#85083

He needs to make it bigger, Clicking more details will do that. Once that is done, ctrl-tab and ctrl-shift tab will change tabs no matter what has the focus.

Show quoted text

On 12/22/2020 23:21, Glenn / Lenny wrote:

Dave,

Can you left and right arrow after you open task manager?

If so, you can arrow to start up and then tab to the list of programs and find Edge and uncheck it with the space bar.

HTH.

Glenn

----- Original Message -----
From: Dave Durber

To: main@jfw.groups.io

Sent: Tuesday, December 22, 2020 11:00 PM

Subject: Re: how to get rid of Edge in start up?

Glen:

I pressed CTRL+SHIFT+ESC, to start Task Manager, JAWS says, "Task Manager, list of items, list box. When I pressed CTRL+TAB, nothing happenes.

Any other suggestions?

Dave

----- Original Message -----

From: Glenn / Lenny

To: main@jfw.groups.io

Sent: Saturday, December 19, 2020 7:10 PM

Subject: Re: how to get rid of Edge in start up?

Hi Stan,

Call up task manager with shift control + escape and control tab to the startup tab and uncheck it.

Assuming you are using windows 10.

In 7, you need to run a utility called msconfig with the run edit box which you get with windows + R.

HTH.

Glenn

----- Original Message -----
From: Stan Holdeman

To: JFW list (main@jfw.groups.io)

Sent: Saturday, December 19, 2020 1:03 PM

Subject: how to get rid of Edge in start up?

Dear List: I am running J 2021 and Google Chrome is my default browser.

Edge and a site called personal Microsoft comes up frequently at start up. Seems to slow up start up quite a bit.

How do I get rid of this intrusion?

Stan

Re: JAWS and google apps problems

Chris Hill

#85082

I have never used slides, but I can't recreate your sheets problem with jaws on the latest windows version. I don't know if that has anything to do with it, but it is long past time to update that windows.

Show quoted text

On 12/23/2020 00:15, Mark Muscat Bigpond wrote:

Hello all,

I am working with someone who has the following computer and problems with their access to both Google slides and Google sheets, just want to know if anyone has experienced this and if so, how they have been able to rectify the problems.

The computer is a Lenovo laptop with I5 processor, 16 GB RAM, Windows 10 version 1909.

Fusion 2021. They are using both chrome version 87 and the latest Microsoft Edge with Chromium engine.

Problem:

When accessing slides and going to the text boxes, the arrow keys do not provide verbal feedback. When typing in characters, JAWS reports what is being entered.

Problem with sheets is when pressing the alt+F to bring up the menu bar, then pressing the right arrow, JAWS looses the focus and ends back on the spreadsheet.

This has happened over the last couple of months including when fusion 2020 was being used.

Any thoughts or suggestions as this appears to happen on all browsers being used?

Many thanks and regards

Mark Muscat

JAWS and google apps problems

Mark Muscat Bigpond <mmuscat@...>

#85081

Hello all,

I am working with someone who has the following computer and problems with their access to both Google slides and Google sheets, just want to know if anyone has experienced this and if so, how they have been able to rectify the problems.

The computer is a Lenovo laptop with I5 processor, 16 GB RAM, Windows 10 version 1909.

Fusion 2021. They are using both chrome version 87 and the latest Microsoft Edge with Chromium engine.

Problem:

When accessing slides and going to the text boxes, the arrow keys do not provide verbal feedback. When typing in characters, JAWS reports what is being entered.

Problem with sheets is when pressing the alt+F to bring up the menu bar, then pressing the right arrow, JAWS looses the focus and ends back on the spreadsheet.

This has happened over the last couple of months including when fusion 2020 was being used.

Any thoughts or suggestions as this appears to happen on all browsers being used?

Many thanks and regards

Mark Muscat

Re: how to get rid of Edge in start up?

Glenn / Lenny

#85080

Dave,

Can you left and right arrow after you open task manager?

If so, you can arrow to start up and then tab to the list of programs and find Edge and uncheck it with the space bar.

HTH.

Glenn

Show quoted text

----- Original Message -----

From: Dave Durber

To: main@jfw.groups.io

Sent: Tuesday, December 22, 2020 11:00 PM

Subject: Re: how to get rid of Edge in start up?

Glen:

I pressed CTRL+SHIFT+ESC, to start Task Manager, JAWS says, "Task Manager, list of items, list box. When I pressed CTRL+TAB, nothing happenes.

Any other suggestions?

Dave

----- Original Message -----

From: Glenn / Lenny

To: main@jfw.groups.io

Sent: Saturday, December 19, 2020 7:10 PM

Subject: Re: how to get rid of Edge in start up?

Hi Stan,

Call up task manager with shift control + escape and control tab to the startup tab and uncheck it.

Assuming you are using windows 10.

In 7, you need to run a utility called msconfig with the run edit box which you get with windows + R.

HTH.

Glenn

----- Original Message -----
From: Stan Holdeman

To: JFW list (main@jfw.groups.io)

Sent: Saturday, December 19, 2020 1:03 PM

Subject: how to get rid of Edge in start up?

Dear List: I am running J 2021 and Google Chrome is my default browser.

Edge and a site called personal Microsoft comes up frequently at start up. Seems to slow up start up quite a bit.

How do I get rid of this intrusion?

Stan

Re: how to get rid of Edge in start up?

Glenn / Lenny

#85079

Not sure Dave,

If task manager does not come up, there's something wrong.

Glenn

Show quoted text

----- Original Message -----

From: Dave Durber

To: main@jfw.groups.io

Sent: Tuesday, December 22, 2020 11:00 PM

Subject: Re: how to get rid of Edge in start up?

Glen:

I pressed CTRL+SHIFT+ESC, to start Task Manager, JAWS says, "Task Manager, list of items, list box. When I pressed CTRL+TAB, nothing happenes.

Any other suggestions?

Dave

----- Original Message -----

From: Glenn / Lenny

To: main@jfw.groups.io

Sent: Saturday, December 19, 2020 7:10 PM

Subject: Re: how to get rid of Edge in start up?

Hi Stan,

Call up task manager with shift control + escape and control tab to the startup tab and uncheck it.

Assuming you are using windows 10.

In 7, you need to run a utility called msconfig with the run edit box which you get with windows + R.

HTH.

Glenn

----- Original Message -----
From: Stan Holdeman

To: JFW list (main@jfw.groups.io)

Sent: Saturday, December 19, 2020 1:03 PM

Subject: how to get rid of Edge in start up?

Dear List: I am running J 2021 and Google Chrome is my default browser.

Edge and a site called personal Microsoft comes up frequently at start up. Seems to slow up start up quite a bit.

How do I get rid of this intrusion?

Stan

Re: How do I force OneDrive to download a file?

Jessica D <jldail13@...>

#85078

Hi,I figured it out. I just had to let it do its thing. I also tried to enable windows backup, but apparently its not very accessible with jaws or narrator. They both told me "setting up" then had a button that was greyed out. Is anyone on here, familiar with that feature?

Show quoted text

On Dec 22, 2020, at 11:52 PM, Richard Turner <richardturner42@...> wrote:

Perhaps you need to call Microsoft Accessibility support: 800-936-5900

Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

On Dec 22, 2020, at 8:21 PM, Jessica D <jldail13@...> wrote:

Hi,Yes, and when I did, it said, "1 interrupted action" then basically failed. It says, "1" as the status for every file in my documents folder of my oneDrive.

On Dec 22, 2020, at 10:31 PM, Richard Turner <richardturner42@...> wrote:

Did you try just copying it and pasting. My oneDrive automatically downloads files when I open them, but I can also just copy them to another place.
?
?

Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

On Dec 22, 2020, at 7:23 PM, Jessica D <jldail13@...> wrote:

Hi,

I’m trying to download a file that I stored in OneDrive.

A friend sent it to me, and I want to copy it to my SD card for playback on my Victor reader trek.

However, no matter what I do, the file says its, “available when online.”

Can anyone tell me how to force OneDrive to download it?

Thanks,

Jessica

Jessica Dail

Re: how to get rid of Edge in start up?

Dave Durber

#85077

Glen:

I pressed CTRL+SHIFT+ESC, to start Task Manager, JAWS says, "Task Manager, list of items, list box. When I pressed CTRL+TAB, nothing happenes.

Any other suggestions?

Dave

Show quoted text

----- Original Message -----

From: Glenn / Lenny

To: main@jfw.groups.io

Sent: Saturday, December 19, 2020 7:10 PM

Subject: Re: how to get rid of Edge in start up?

Hi Stan,

Call up task manager with shift control + escape and control tab to the startup tab and uncheck it.

Assuming you are using windows 10.

In 7, you need to run a utility called msconfig with the run edit box which you get with windows + R.

HTH.

Glenn

----- Original Message -----
From: Stan Holdeman

To: JFW list (main@jfw.groups.io)

Sent: Saturday, December 19, 2020 1:03 PM

Subject: how to get rid of Edge in start up?

Dear List: I am running J 2021 and Google Chrome is my default browser.

Edge and a site called personal Microsoft comes up frequently at start up. Seems to slow up start up quite a bit.

How do I get rid of this intrusion?

Stan

Re: How do I force OneDrive to download a file?

Richard Turner <richardturner42@...>

#85076

Perhaps you need to call Microsoft Accessibility support: 800-936-5900

Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

Show quoted text

On Dec 22, 2020, at 8:21 PM, Jessica D <jldail13@...> wrote:

Hi,Yes, and when I did, it said, "1 interrupted action" then basically failed. It says, "1" as the status for every file in my documents folder of my oneDrive.

On Dec 22, 2020, at 10:31 PM, Richard Turner <richardturner42@...> wrote:

Did you try just copying it and pasting. My oneDrive automatically downloads files when I open them, but I can also just copy them to another place.
?
?

Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

On Dec 22, 2020, at 7:23 PM, Jessica D <jldail13@...> wrote:

Hi,

I’m trying to download a file that I stored in OneDrive.

A friend sent it to me, and I want to copy it to my SD card for playback on my Victor reader trek.

However, no matter what I do, the file says its, “available when online.”

Can anyone tell me how to force OneDrive to download it?

Thanks,

Jessica

Jessica Dail