Date   

moderated Re: Requesting email id for contacting JAWS support

Bill White <billwhite92701@...>
 

Hello, Sameer. Email,

support@freedomscientific.com

or

support@vispero.com

Bill White
billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sameer
Sent: Monday, November 23, 2020 11:30 PM
To: JFW Users
Subject: Requesting email id for contacting JAWS support


Dear List Friends,


I am searching for an email id for contacting JAWS support.


If anyone has the email id, kindly share the same.


Thanking all in advance for any & all assistance.


--
Regards
Mr. Sameer Latey


moderated Requesting email id for contacting JAWS support

Sameer
 

Dear List Friends,


I am searching for an email id for contacting JAWS support.


If anyone has the email id, kindly share the same.


Thanking all in advance for any & all assistance.


--
Regards
Mr. Sameer Latey


moderated Thunderbird

Don Walls
 

Today during a Windows 10 update, I lost access to my emails with Windows Live Mail setup. Yes, I know, I've been warned about WLM's instability, but I was coasting. Anyway, my computer guy retrieved emails and set up both WLM and Thunderbird so that emails come to both. I want to wean myself off WLM and switch to Thunderbird and I'm wondering if someone can suggest how to find Thunderbird help for keystrokes, etc.

All help much appreciated.

Don


moderated Re: Asking a jaws 2021 question.

Bill White <billwhite92701@...>
 

Hi again, Ron. After just writing to you, I discovered that, contrary to
what I had said earlier, I did have the procedure for moving the JAWS
program to the top of the list of programs that start when Windows starts.
Below is that procedure. Be sure to carefully note the programs you uncheck
above JAWS, so that you can recheck them again after your computer restarts.

1. Press, Windows key + R, to open the run dialog.
2. Type, msconfig and press ENTER.
3. Press, CONTROL plus TAB, until you get to the, Start-up Page / Tab.
4. Arrow down the list, & uncheck any items above, JAWS Freedom Scientific,
on the Start-up Page / Tab.
Note: Only uncheck the items / programs above JAWS Freedom Scientific, &
nothing else. Pay close attention to what you uncheck because you are going
to
recheck these items / programs shortly.
5. Tab to the, Okay, button, press the spacebar, & tab 1 time to, Restart, &
press enter to restart your computer.
6. Once your computer is booted up repeat steps 1 thru 3, & you will notice
that JAWS Freedom Scientific is now at the top of the list.
7. Now, arrow down the list of items / programs on the Start-up Page / Tab,
and check the items / programs that you unchecked previously.
8. TAB to the, Okay, button, press the SPACEBAR, and TAB 1 time to, Restart,
and press ENTER to restart your computer.

Now Jaws should start on the Windows log-in screen when your computer
starts.

Bill White
billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ron
Kolesar
Sent: Monday, November 23, 2020 2:28 PM
To: main@jfw.groups.io
Subject: Asking a jaws 2021 question.

Hello to my fellow jaws subscribers.
I thought I had made sure that jaws 21 fires up at the log in screen.
I've doubled checked and here's what I have checked:
Start jaws at the log on screen, checked.
Start jaws after long on for all users checked.
Start jaws after the long on for this user and I also have the following
checked in the dialog box, using the all users settings.
So, what shouldn't be checked?
But for some weird reason when I fire up the pc in the mornings, I need to
go to NVDA or Narrator then type in my unlock code to access my pc.
So, what do I have checked off that shouldn't be checked please?
Many Thanks.
Ron KR3DOG

In the good old days of Morse code Shorthand, 73's AKA Best Regards and or
Best Whishes,From
Ron Kolesar
Volunteer Certified Licensed Emergency Communications Station
And
Volunteer Certified Licensed Ham Radio Station
With the Call Sign of KR3DOG
Who's now also Ares and NIMS Certified as well


moderated Re: Asking a jaws 2021 question.

Bill White <billwhite92701@...>
 

Hi, Ron. One thing you might try is the following. It has worked for some
users.

1. put the following line into your clipboard, and run it with Windows key
plus R

%APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup

2. Find a JAWS shortcut to the version of JAWS which you are running on your
desktop, and copy it into the directory which came up after running the
above command.

Some years ago, someone also gave a sequence for moving JAWS farther up in
the startup sequence, although I do not now have this sequence of commands.
Maybe someone on this list still has it, and could repost it. One of these
two procedures just may cause JAWS to start before signin.

Bill White
billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ron
Kolesar
Sent: Monday, November 23, 2020 2:28 PM
To: main@jfw.groups.io
Subject: Asking a jaws 2021 question.

Hello to my fellow jaws subscribers.
I thought I had made sure that jaws 21 fires up at the log in screen.
I've doubled checked and here's what I have checked:
Start jaws at the log on screen, checked.
Start jaws after long on for all users checked.
Start jaws after the long on for this user and I also have the following
checked in the dialog box, using the all users settings.
So, what shouldn't be checked?
But for some weird reason when I fire up the pc in the mornings, I need to
go to NVDA or Narrator then type in my unlock code to access my pc.
So, what do I have checked off that shouldn't be checked please?
Many Thanks.
Ron KR3DOG

In the good old days of Morse code Shorthand, 73's AKA Best Regards and or
Best Whishes,From
Ron Kolesar
Volunteer Certified Licensed Emergency Communications Station
And
Volunteer Certified Licensed Ham Radio Station
With the Call Sign of KR3DOG
Who's now also Ares and NIMS Certified as well


moderated Re: a big annoying problem

Glenn / Lenny
 

Nothing wrong with Windows 7, just because it is not getting updates doesn't
mean it's not good.
I use it and run a full scheduled security essentials scan once a week.
I would suggest that Jaws 2019 may be all you need for windows 7, as I
suspect that most if not all Jaws updates after 2019 made improvements for
running in the windows 10 environment.
I use windows 7 with Jaws 2019.
Glenn

----- Original Message -----
From: "David Csercsics" <bleeblat@gmail.com>
To: <main@jfw.groups.io>
Sent: Tuesday, November 24, 2020 12:19 AM
Subject: Re: a big annoying problem


Any reason you cannot upgrade to Windows 10? I thought Windows 7 was no
longer supported? I'd start there, if possible.


moderated Re: a big annoying problem

David Csercsics <bleeblat@...>
 

Any reason you cannot upgrade to Windows 10? I thought Windows 7 was no longer supported? I'd start there, if possible.


moderated Re: a big annoying problem

Bill White <billwhite92701@...>
 

Hi, Deb. I have experienced the issue where JAWS reads out information which was on several screens in the past. I have not, however experienced the problem where Chrome is throwing me out of websites.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Deb and the girls
Sent: Monday, November 23, 2020 9:05 PM
To: main@jfw.groups.io
Subject: a big annoying problem

 

I have a laptop with windows 7, jaws 2021, and have downloaded google chrome and Microsoft edge.  I selected chrome as my browser because I can’t seem to get edge to work just right for some reason.

Recently, since installing jaws 20221 and deleting jaws 18 19 and 20, I have been having difficulties.  Chrome seems to work sluggishly, not at all, or oddly.

Even when I have good internet connection, sometimes when I select chrome it will not populate.  I have to go back and select it 3 or four times before it finally takes off.  Then, at times, I will be on a web page or in a program doing something important like buying something, and it throws me out for no reason.

 

At other times, it says it can not find a page that I know is there and goes into this thing about secure and unsecure sites.  These have been secure well-known sites like amazon so why does it do that? 

Finally, I have chrome save some of my passwords.  Anyway, while I am trying to read an article or pay a bill or something, or write a birthday wish on facebook, parts of words from sites I have visited appear over and over.  I have to press escape escape to get rid of them  sometimes several times.  I see the words change password appear  in the middle of an article about health.  It is just weird, all this stuff which I have not saved bleeding into completely unrelated tasks and places.  So, is it jaws or chrome or google or windows seven or what?  Why would installing jaws 2021 suddenly make these problems worse?  I would just like some understandable answers.  Whenever you try to talk to freedom scientific, they act like they do not know what you are talking about or that they don’t handle those kinds of questions, etc.  So give me some opinions please!  Should I ditch chrome? What would you advise?         ;


moderated Re: a big annoying problem

Glenn / Lenny
 

Sounds like symptoms of a virus or malware.
Have you done a thorough scan of your computer recently?
Glenn

----- Original Message -----
Sent: Monday, November 23, 2020 11:04 PM
Subject: a big annoying problem

I have a laptop with windows 7, jaws 2021, and have downloaded google chrome and Microsoft edge.  I selected chrome as my browser because I can’t seem to get edge to work just right for some reason.

Recently, since installing jaws 20221 and deleting jaws 18 19 and 20, I have been having difficulties.  Chrome seems to work sluggishly, not at all, or oddly.

Even when I have good internet connection, sometimes when I select chrome it will not populate.  I have to go back and select it 3 or four times before it finally takes off.  Then, at times, I will be on a web page or in a program doing something important like buying something, and it throws me out for no reason.

 

At other times, it says it can not find a page that I know is there and goes into this thing about secure and unsecure sites.  These have been secure well-known sites like amazon so why does it do that? 

Finally, I have chrome save some of my passwords.  Anyway, while I am trying to read an article or pay a bill or something, or write a birthday wish on facebook, parts of words from sites I have visited appear over and over.  I have to press escape escape to get rid of them  sometimes several times.  I see the words change password appear  in the middle of an article about health.  It is just weird, all this stuff which I have not saved bleeding into completely unrelated tasks and places.  So, is it jaws or chrome or google or windows seven or what?  Why would installing jaws 2021 suddenly make these problems worse?  I would just like some understandable answers.  Whenever you try to talk to freedom scientific, they act like they do not know what you are talking about or that they don’t handle those kinds of questions, etc.  So give me some opinions please!  Should I ditch chrome? What would you advise?         ;


moderated Re: Asking a jaws 2021 question.

Mike B.
 

Ron,
 
Have you set Jaws2021 to start-up through the task manager / start-up?

Stay safe and take care.  Mike.

----- Original Message -----
Sent: Monday, November 23, 2020 7:48 PM
Subject: Re: Asking a jaws 2021 question.

, your advice didn't work.
I also made sure I clicked the ok button as well.
Many thanks for the help.
I checked out your web site, could you write to me off list?
I have a project that you might be able to help me out with.
I can be reached at:
Kolesar16417@...
Many thanks,
Ron KR3DOG

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Monday, November 23, 2020 17:33
To: main@jfw.groups.io
Subject: Re: Asking a jaws 2021 question.

I have, Start Jaws on the logon screen.
Start Jaws after logon for all users,
Start JAWS after logon for this user:  Combo box Always

Try the always setting and see if that helps.




Richard
"The Hitch Hiker's Guide to the Galaxy has this to say on the subject of
flying.
There is an art, it says, or rather, a knack to flying. The knack lies in
learning how to throw yourself at the ground and miss."
--Douglas Adams, from Life, The Universe and Everything, p.59

Check out my web site at: www.turner42.com

*I'm not the card shark

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ron Kolesar
Sent: Monday, November 23, 2020 2:28 PM
To: main@jfw.groups.io
Subject: Asking a jaws 2021 question.

Hello to my fellow jaws subscribers.
I thought I had made sure that jaws 21 fires up at the log in screen.
I've doubled checked and here's what I have checked:
Start jaws at the log on screen, checked.
Start jaws after long on for all users checked.
Start jaws after the long on for this user and I also have the following
checked in the dialog box, using the all users settings.
So, what shouldn't be checked?
But for some weird reason when I fire up the pc in the mornings, I need to
go to NVDA or Narrator then type in my unlock code to access my pc.
So, what do I have checked off that shouldn't be checked please?
Many Thanks.
Ron KR3DOG

In the good old days of Morse code Shorthand, 73's AKA Best Regards and or
Best Whishes,From Ron Kolesar Volunteer Certified Licensed Emergency
Communications Station And Volunteer Certified Licensed Ham Radio Station
With the Call Sign of KR3DOG Who's now also Ares and NIMS Certified as well


















moderated a big annoying problem

Deb and the girls
 

I have a laptop with windows 7, jaws 2021, and have downloaded google chrome and Microsoft edge.  I selected chrome as my browser because I can’t seem to get edge to work just right for some reason.

Recently, since installing jaws 20221 and deleting jaws 18 19 and 20, I have been having difficulties.  Chrome seems to work sluggishly, not at all, or oddly.

Even when I have good internet connection, sometimes when I select chrome it will not populate.  I have to go back and select it 3 or four times before it finally takes off.  Then, at times, I will be on a web page or in a program doing something important like buying something, and it throws me out for no reason.

 

At other times, it says it can not find a page that I know is there and goes into this thing about secure and unsecure sites.  These have been secure well-known sites like amazon so why does it do that? 

Finally, I have chrome save some of my passwords.  Anyway, while I am trying to read an article or pay a bill or something, or write a birthday wish on facebook, parts of words from sites I have visited appear over and over.  I have to press escape escape to get rid of them  sometimes several times.  I see the words change password appear  in the middle of an article about health.  It is just weird, all this stuff which I have not saved bleeding into completely unrelated tasks and places.  So, is it jaws or chrome or google or windows seven or what?  Why would installing jaws 2021 suddenly make these problems worse?  I would just like some understandable answers.  Whenever you try to talk to freedom scientific, they act like they do not know what you are talking about or that they don’t handle those kinds of questions, etc.  So give me some opinions please!  Should I ditch chrome? What would you advise?         ;


moderated Strange Zoom Volume Issue

Tom Behler
 

Hello, everyone.

 

Recently, I have been doing some online teaching via Zoom, and have noticed a very strange issue with my microphone volume.

 

For these meetings, I use a headset with an attached microphone.  I have experienced this issue with two different headsets.  Both headsets are connected via a USB port.

 

My issue is that when I’m teaching, my microphone suddenly looses volume for no apparent reason.

 

I can’t identify a consistent pattern to these failures, but I’m told my volume suddenly disappears to the point that my audio is unintelligible.

 

Has anyone else had this issue in Zoom meetings, and if so, how did you solve it?

 

Is there something I can do to keep my volume levels more stable?

 

I’m using Jaws 2021 here on a Windows 10 PC.  I also put Jaws in Speech On Demand mode as I’m conducting my classes, because they involve screen sharing, and I want to minimize Jaws speech when I’m navigating the screen.  Fortunately, I have a HIMS Polaris Notetaker that I can use as a Braille display.

 

Thanks for any help!

 

Tom Behler

 

 


moderated Re: Asking a jaws 2021 question.

Ron Kolesar
 

, your advice didn't work.
I also made sure I clicked the ok button as well.
Many thanks for the help.
I checked out your web site, could you write to me off list?
I have a project that you might be able to help me out with.
I can be reached at:
Kolesar16417@roadrunner.com
Many thanks,
Ron KR3DOG

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Monday, November 23, 2020 17:33
To: main@jfw.groups.io
Subject: Re: Asking a jaws 2021 question.

I have, Start Jaws on the logon screen.
Start Jaws after logon for all users,
Start JAWS after logon for this user: Combo box Always

Try the always setting and see if that helps.




Richard
"The Hitch Hiker's Guide to the Galaxy has this to say on the subject of
flying.
There is an art, it says, or rather, a knack to flying. The knack lies in
learning how to throw yourself at the ground and miss."
--Douglas Adams, from Life, The Universe and Everything, p.59

Check out my web site at: www.turner42.com

*I'm not the card shark

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ron Kolesar
Sent: Monday, November 23, 2020 2:28 PM
To: main@jfw.groups.io
Subject: Asking a jaws 2021 question.

Hello to my fellow jaws subscribers.
I thought I had made sure that jaws 21 fires up at the log in screen.
I've doubled checked and here's what I have checked:
Start jaws at the log on screen, checked.
Start jaws after long on for all users checked.
Start jaws after the long on for this user and I also have the following
checked in the dialog box, using the all users settings.
So, what shouldn't be checked?
But for some weird reason when I fire up the pc in the mornings, I need to
go to NVDA or Narrator then type in my unlock code to access my pc.
So, what do I have checked off that shouldn't be checked please?
Many Thanks.
Ron KR3DOG

In the good old days of Morse code Shorthand, 73's AKA Best Regards and or
Best Whishes,From Ron Kolesar Volunteer Certified Licensed Emergency
Communications Station And Volunteer Certified Licensed Ham Radio Station
With the Call Sign of KR3DOG Who's now also Ares and NIMS Certified as well


moderated Jaws & Excel column navigational key stroke problem

Shan Noyes
 

Hi all!

 

I’ve got a column of numbers in excel I’ve sorted them and some of  the numbers appear in numerous rows.  What I want to do is have the focus jump down to the next different number in the column.

 

I asked this question in September and got an answer.  But my notes are messed up,

 

So reaching out again for help.

 

The instruction I have are:

Ok, hold down the control and shift. Do not let go of theese 2 keys. Now while holding down these keys, hit down arrow, do not hold down the down arrow, just press it. wait a second, then hit the backspace key. The backspace key is normally above the enter key.

 

 

The person who had the answer was a Chris Block

 

So it would be greatly appreciated if you could write me directly because maybe it’s a timing issue.

 

 

Shan Noyes

Technical Analyst – Systems Security

GIAC

W: 306 777-4830

C: 306 533-1440

 

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.


moderated Re: Asking a jaws 2021 question.

Richard Turner
 

I have, Start Jaws on the logon screen.
Start Jaws after logon for all users,
Start JAWS after logon for this user: Combo box Always

Try the always setting and see if that helps.




Richard
"The Hitch Hiker's Guide to the Galaxy has this to say on the subject of flying.
There is an art, it says, or rather, a knack to flying. The knack lies in learning how to throw yourself at the ground and miss."
--Douglas Adams, from Life, The Universe and Everything, p.59

Check out my web site at: www.turner42.com

*I'm not the card shark

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ron Kolesar
Sent: Monday, November 23, 2020 2:28 PM
To: main@jfw.groups.io
Subject: Asking a jaws 2021 question.

Hello to my fellow jaws subscribers.
I thought I had made sure that jaws 21 fires up at the log in screen.
I've doubled checked and here's what I have checked:
Start jaws at the log on screen, checked.
Start jaws after long on for all users checked.
Start jaws after the long on for this user and I also have the following checked in the dialog box, using the all users settings.
So, what shouldn't be checked?
But for some weird reason when I fire up the pc in the mornings, I need to go to NVDA or Narrator then type in my unlock code to access my pc.
So, what do I have checked off that shouldn't be checked please?
Many Thanks.
Ron KR3DOG

In the good old days of Morse code Shorthand, 73's AKA Best Regards and or Best Whishes,From Ron Kolesar Volunteer Certified Licensed Emergency Communications Station And Volunteer Certified Licensed Ham Radio Station With the Call Sign of KR3DOG Who's now also Ares and NIMS Certified as well


moderated Asking a jaws 2021 question.

Ron Kolesar
 

Hello to my fellow jaws subscribers.
I thought I had made sure that jaws 21 fires up at the log in screen.
I've doubled checked and here's what I have checked:
Start jaws at the log on screen, checked.
Start jaws after long on for all users checked.
Start jaws after the long on for this user and I also have the following
checked in the dialog box, using the all users settings.
So, what shouldn't be checked?
But for some weird reason when I fire up the pc in the mornings, I need to
go to NVDA or Narrator then type in my unlock code to access my pc.
So, what do I have checked off that shouldn't be checked please?
Many Thanks.
Ron KR3DOG

In the good old days of Morse code Shorthand, 73's AKA Best Regards and or
Best Whishes,From
Ron Kolesar
Volunteer Certified Licensed Emergency Communications Station
And
Volunteer Certified Licensed Ham Radio Station
With the Call Sign of KR3DOG
Who's now also Ares and NIMS Certified as well


moderated Re: Outlook Braille - was APH Mantis not displaying Braille in Outlook

John Gurd
 

Got it sorted. Found the Restore From Backup settings, but it didn't work. I reinstalled Jaws and didn't merge any settings. That worked. :)

John

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Gurd via groups.io
Sent: 23 November 2020 21:35
To: main@jfw.groups.io
Subject: Re: Outlook Braille - was APH Mantis not displaying Braile in Outlook

That was very helpful, thanks: - pressing Insert+Space and Z fixed it, so Braille in Outlook works in the original settings mode. So I assume I need to reset JFW 2021 back to factory settings so I can start again. How would I do this?

Thank you

John


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shai
Sent: 20 November 2020 00:12
To: main@jfw.groups.io
Subject: Re: Outlook Braille - was APH Mantis not displaying Braile in Outlook

Hello John,
I am using the Outlook app Office365 version installed on my computer with JAWS2021 and it is working just fine using Focus40 braille display fifth generation. I also tried it on my work computer and same result.
At this point, I think that there may be an issue with your locally installed copy of JAWS. Another way to test this is by first exiting Outlook pressing insert space followed by z this will place you in the JAWS default directory similar to how JAWS came from the factory. See if Outlook is still causing an issue with your braille display once you place JAWS in this mode this is a toggle so pressing insert space z will take you back to how JAWS had been configured before.

On 11/19/20, John Gurd via groups.io <j.gurd=ntlworld.com@groups.io> wrote:
Actually it's working in the other apps I've tried including word -
just not Outlook. And in fact it's not just my Mantis, it's my Focus
40. So it appears it might be something to do with settings. I've
checked Structured mode is on and Braille Sleep is not enabled. It's
the same in Bluetooth and in the USB connection. I've loaded the
Outlook specific settings with Insert
6 and all looks okay as far as I can tell.



John





From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Michael
Mote
Sent: 19 November 2020 22:31
To: main@jfw.groups.io
Subject: Re: APH Mantis not displaying Braile in Outlook



Hi all. Just an observation. Have you verified that your Mantice is
being seen by the PC. Usually, when you install a braille display, you
can see the info in your device manager. Have you checked there? Also,
I'm wondering if the Narrator braille is blocking your access to
braille. If braille is installed there, it may be interfering with
JAWS and any other screen reader for that matter.





From: main@jfw.groups.io <mailto:main@jfw.groups.io>
<main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of John
Gurd via groups.io
Sent: Thursday, November 19, 2020 5:21 PM
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: APH Mantis not displaying Braile in Outlook



Thanks Debbie,

I've checked, and I am in Structured Mode. I merged my settings from
earlier and I've checked. I'm using the USB connection. I'll try
Bluetooth on the off-chance, although I doubt it will make a
difference. This really is very strange.



John





From: main@jfw.groups.io <mailto:main@jfw.groups.io>
<main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of Debby
Hill
Sent: 19 November 2020 19:57
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: APH Mantis not displaying Braile in Outlook



Hi John,



Did you export your settings from JAWS 2020 to JAWS 2021? If not then
it could still be the structured mode issue. The reason I say this is
because I am typing this on my Mantis by using a Bluetooth connection
to my pc, JAWS 2021, and Outlook 2016 and all is working just fine.



Good luck!



Debby



From: main@jfw.groups.io <mailto:main@jfw.groups.io>
<main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of John
Gurd via groups.io
Sent: Thursday, November 19, 2020 2:41 PM
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: APH Mantis not displaying Braile in Outlook



Actually, I just tried my Focus 40, 4th gen, and it's doing the same thing.
I'm using Office 365. But when I load JFW 2020 it works perfectly. So
it is an issue connected with JFW 2021. I've just made certain the
Braille Sleep mode is not enabled for Outlook, and it is not.



John





From: main@jfw.groups.io <mailto:main@jfw.groups.io>
<main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of Debby
Hill
Sent: 19 November 2020 19:27
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: APH Mantis not displaying Braile in Outlook



Hi John,



This sounds very strange. Just a couple of questions. How are you
connected to the PC, via usb or Bluetooth? Which version of office are
you using? In outlook do you have JAWS speech? What happens on the
Mantis display in Outlook-do you see the cursor blinking?



I just had a thought, are you in JAWS braille structured mode for Outlook?
That's one setting that I have missed in the past when setting up a
braille display. Outlook doesn't work well without it.



Good Luck! Take care and stay safe!



Debby

From: main@jfw.groups.io <mailto:main@jfw.groups.io>
<main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of John
Gurd via groups.io
Sent: Thursday, November 19, 2020 1:39 PM
To: jfw World List <jfw@groups.io <mailto:jfw@groups.io> >
Subject: APH Mantis not displaying Braile in Outlook



I've just connected an APH Mantis to my PC and it seems to work fine,
except when in Outlook where thee Braille display stops working. It
works fine in Word and Windows. I'm running JFW 2021 on Windows 10
version 2004.



There's no Braille as I write this and none anywhere else in Outlook.
If I Alt-Tab into Edge it starts working. Does anyone have a possible
explanation or are any other Mantis users experiencing this?



John









--
Shai Wolman
Wolman technologies
(619)894-6587
Providing training to children and adults that empowers them to be productive and successful with their assistive technology/computing tasks.
atvistech@gmail.com


moderated Re: switching to running programs

T. Civitello
 

Thanks! Just checked and the problem still exists.  I think I will call FS about it.  Tom
 

Sent: Monday, November 23, 2020 1:50 PM
Subject: Re: switching to running programs
 

Tom,

My IT guy installed JAWS 2021 on my work laptop this morning. After getting it set up, I noticed the same behavior you described.  I had 4 programs running and only 2 would come up in the alt tab rotation; I could see all 4 programs if using Windows tab or insert F10. Like you, I could close JAWS 2021, then open JAWS 2020 or Narrator and Alt Tab worked as expected.  I have rebooted my computer and, at least at present, JAWS 2021 is working correctly again with the Alt  Tab.  Cannot say that would fix it for you, and I do not know if it will occur for me again, but wanted you to at least know you weren’t alone. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of T. Civitello
Sent: Thursday, November 19, 2020 11:06 PM
To: jfw@groups.io
Subject: switching to running programs

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

I have a slight problem. If I have more than 2 programs running and I try to switch to the 3rd or 4th program with alt, tab I can only switch to the first 2  programs that are  running. Using insert F10 I can see all 4 running programs and switch to the one I want to use. Makes it difficult when I am paying bills and have running the bank, Jaws and my bills paid document. Every time I switch to see what and how much the net  bill is I have tuse insert F10 to switch to the bills paid document. Never was this way till Jaws 2021. How do I get back to where I can alt tab to all the open programs.  Thanks Tom

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This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

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moderated Re: links on web pages

Mike B.
 


Hi Don,
 
My best guess is that somehow the Classic scheme has been modified   to play a sound instead of speak.  If it had been modified it would read as Classic modified unless something weird happened and we all know nothing weird ever happens with computers don't we!  LOL 
 
Because the sound won't play when running with the default settings is further proof that it's a setting that has been changed and the first place I would look is in the settings of the scheme you're running.

Stay safe and take care.  Mike.

----- Original Message -----
From: Don H
Sent: Monday, November 23, 2020 12:27 PM
Subject: Re: links on web pages

With default settings the sound goes away my sound skeem is classic.

On 11/23/2020 1:51 PM, Mike B wrote:
> 
> Don,   
> Try running Jaws with the default settings and see if the links still
> play sounds on each link. Steps below. Also chec which scheme that's
> running with each browser. To check what sound scheme is running press,
> Insert, Alt + S, to open the schemes list.
> This will help with narrowing down where the problem might be.
> Hold down the, Insert key, then press the, spacebar, to activate the
> layered keystroke feature then press the letter, Z. This will
> temporarily bypass
> your settings and put Jaws into it's factory default settings mode. 
> This keystroke is a toggle so, press the key combination sequence again
> to go back
> to your personal settings.
>
>
> Temporary bypass using current User Settings and use JAWS factory
> default = Z.
>
> Stay safe and take care. Mike.
> ----- Original Message -----
> *From:* Don H <mailto:lmddh50@...>
> *To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
> *Sent:* Monday, November 23, 2020 11:04 AM
> *Subject:* Re: links on web pages
>
> Happens both the latest versions of Google Chrome and Ms fEdge. Happens
> on all web sites when arrowing down a page. But if you want one example
> go to and use the arrow keys
> https://www.arcgis.com/apps/opsdashboard/index.html#/d8a330c2daa945fca0c8eedeb6e1c409
> <https://www.arcgis.com/apps/opsdashboard/index.html#/d8a330c2daa945fca0c8eedeb6e1c409>
>
> On 11/23/2020 12:59 PM, Mike B wrote:
>  > 
>  > Don,
>  > What browser are you running? I think I have an idea of what's
>  > happening but, I want to make sure we're on the same page. Also, what's
>  > the website?
>  >
>  > Stay safe and take care. Mike.
>  > ----- Original Message -----
>  > *From:* Don H <mailto:lmddh50@... <mailto:lmddh50@...>>
>  > *To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
> <mailto:main@jfw.groups.io <mailto:main@jfw.groups.io>>
>  > *Sent:* Monday, November 23, 2020 9:06 AM
>  > *Subject:* Re: links on web pages
>  >
>  > I unchecked both Play jaws sounds
>  > and enable sound notifications and I still get the sound when landing on
>  > a web page link.
>  >
>  >
>  > On 11/23/2020 10:23 AM, Richard Turner wrote:
>  > > Press insert+6 on the number row to open the settings center while on
>  > a web page for that browser's settings, or press control+shift+d for the
>  > default settings.
>  > > Type sound in the search box and arrow down. You should hear:
>  > > 1 of 9 Search Results
>  > > There are options that have to do with forms mode sounds that you can
>  > deselect, or select different sounds....
>  > >
>  > > Richard
>  > > "The Hitch Hiker's Guide to the Galaxy has this to say on the subject
>  > of flying.
>  > > There is an art, it says, or rather, a knack to flying. The knack
>  > lies in learning how to throw yourself at the ground and miss."
>  > > --Douglas Adams, from Life, The Universe and Everything, p.59
>  > >
>  > > Check out my web site at: www.turner42.com
> <http://www.turner42.com> <http://www.turner42.com
> <http://www.turner42.com>>
>  > >
>  > > *I’m not the card shark
>  > >
>  > > -----Original Message-----
>  > > From: main@jfw.groups.io <mailto:main@jfw.groups.io>
> <mailto:main@jfw.groups.io <mailto:main@jfw.groups.io>>
>  > <main@jfw.groups.io <mailto:main@jfw.groups.io>
> <mailto:main@jfw.groups.io <mailto:main@jfw.groups.io>>> On Behalf Of Don H
>  > > Sent: Monday, November 23, 2020 7:59 AM
>  > > To: main@jfw.groups.io <mailto:main@jfw.groups.io>
> <mailto:main@jfw.groups.io <mailto:main@jfw.groups.io>>
>  > > Subject: links on web pages
>  > >
>  > > I am running Jaws 2021 on a win 10 system. I have forms mode set to
>  > manual. When I arrow down a web page Jaws makes a sound when I land on
>  > a link and other controls. Is there a way to stop this?
>  > >
>  > >
>  > >
>  > >
>  > >
>  > >
>  > >
>  > >
>  > >
>  > >
>  > >
>  >
>  >
>  >
>  >
>  >
>  >
>
>
>
>
>
>






moderated Re: switching to running programs

Van Lant, Robin
 

Tom,

My IT guy installed JAWS 2021 on my work laptop this morning. After getting it set up, I noticed the same behavior you described.  I had 4 programs running and only 2 would come up in the alt tab rotation; I could see all 4 programs if using Windows tab or insert F10. Like you, I could close JAWS 2021, then open JAWS 2020 or Narrator and Alt Tab worked as expected.  I have rebooted my computer and, at least at present, JAWS 2021 is working correctly again with the Alt  Tab.  Cannot say that would fix it for you, and I do not know if it will occur for me again, but wanted you to at least know you weren’t alone. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of T. Civitello
Sent: Thursday, November 19, 2020 11:06 PM
To: jfw@groups.io
Subject: switching to running programs

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

I have a slight problem. If I have more than 2 programs running and I try to switch to the 3rd or 4th program with alt, tab I can only switch to the first 2  programs that are  running. Using insert F10 I can see all 4 running programs and switch to the one I want to use. Makes it difficult when I am paying bills and have running the bank, Jaws and my bills paid document. Every time I switch to see what and how much the net  bill is I have tuse insert F10 to switch to the bills paid document. Never was this way till Jaws 2021. How do I get back to where I can alt tab to all the open programs.  Thanks Tom

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

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