Date   

moderated Re: using jaws to work at a call centre as an incoming customer service agent

Afik Souffir <afik.souffir@...>
 

 

Yes, it work fine with MicroSip software and SIP server.

 

I did it quiet well.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Monday, November 2, 2020 6:20 PM
To: main@jfw.groups.io
Subject: Re: using jaws to work at a call centre as an incoming customer service agent

 

On Mon, Nov 2, 2020 at 09:06 AM, Larry Gassman wrote:

JAWS will work, but the degree to which it will function depends largely on the software being used.

If your call center has anyone who can script for JAWS, it would be a good idea to have them look at your company software to see if it works well with JAWS.

-
Having been in the position of having to assess this exact situation in the past, it cannot be overstated enough that someone familiar with JAWS needs to, at a very minimum, see how it works with all software the employee is expected to use.  Call centers are very fast-paced environments, and you really can't afford to have things work perfectly 96% of the time.

In addition, and this was a problem at the company I was working with for the client I was working with, a significant amount of the software they were using was custom and not web-browser-based, and all of that had to be custom scripted.

Provided everyone knows that the effort to get you up and running could (note: could) be extensive, and everyone's willing to commit to doing the necessary slogging, there's no reason it couldn't work out.  It did for the client to whom I make indirect reference because the company was committed to her and to the expense (and in this case it was significant) of having all the custom JAWS scripting done to allow her to be successful in that role.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: using jaws to work at a call centre as an incoming customer service agent

 

On Mon, Nov 2, 2020 at 09:06 AM, Larry Gassman wrote:

JAWS will work, but the degree to which it will function depends largely on the software being used.

If your call center has anyone who can script for JAWS, it would be a good idea to have them look at your company software to see if it works well with JAWS.

-
Having been in the position of having to assess this exact situation in the past, it cannot be overstated enough that someone familiar with JAWS needs to, at a very minimum, see how it works with all software the employee is expected to use.  Call centers are very fast-paced environments, and you really can't afford to have things work perfectly 96% of the time.

In addition, and this was a problem at the company I was working with for the client I was working with, a significant amount of the software they were using was custom and not web-browser-based, and all of that had to be custom scripted.

Provided everyone knows that the effort to get you up and running could (note: could) be extensive, and everyone's willing to commit to doing the necessary slogging, there's no reason it couldn't work out.  It did for the client to whom I make indirect reference because the company was committed to her and to the expense (and in this case it was significant) of having all the custom JAWS scripting done to allow her to be successful in that role.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: using jaws to work at a call centre as an incoming customer service agent

paul lemm
 

Hi,

 

I’ve worked in a few different call centres using Jaws.  There are tons of different phone software that companies use these days, I’ve worked with a couple and they are often web based programs, so tend to work well with Jaws in general without any adaptations being required, but as someone else mentioned it really just depends on which software system they are using. the phone software is usually used for making calls and transferring calls to other agents. Most modern call centres also require you to input  a code or select an option at the end of the call to specify what type of call it was, also if you need to take yourself out of an available ‘ready to take another call state’ you do this through the software, inputting a code or selecting an option which specifies why you are inactive, this stops further calls coming through to you, but also allows a manager to see who in the centre is free and who isn’t and why they aren’t available, as you might be on a break, doing some admin etc, if these are web based programs this is all normally pretty accessible with Jaws. Regarding taking calls, some contact centres still have a physical handset where you press something to accept the incoming call or you select answer on the phone software, others just send the next call straight to you. Normally with the latter you receive a beep (or something similar through the headset to signify that a call is just about to come through’. Without actually physically trying the phone software you won’t know how well it works with Jaws until that point.  I’ve mainly worked in sales, so there is usually a bookings system you will use to book in whatever you are selling, whether it is a sales role or not, there will probably be an internal system they use  which you will need to interact with to access customer data, so you will also need to find out if that is accessible with Jaws. In my last job the bookings system was also  a web based program so again jaws worked well with their software. If   the phone or bookings system are web based programs I found without a shadow of a doubt the most useful jaws  tool is place markers, if you haven’t used these already I’d recommend  playing around with adding them to web pages on your personal  PC to get used to using them, but basically you put them wherever you want on the page and then you can quickly navigate to that location. If their systems are web based programs if you add place markers you will  be able to more quickly navigate their software, or at least that’s what I personally found anyway. Good luck with the new job, as mentioned I’ve worked in various contact centres  since losing my sight and if they have good software then it’s a job which can be done well using Jaws. if you have any more questions, if I can answer them I will be happy to help if I can.

 

Paul Lemm

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Hank William Merchant
Sent: 02 November 2020 14:00
To: main@jfw.groups.io
Subject: Re: using jaws to work at a call centre as an incoming customer service agent

 

 

Good morning,

 

Does anyone maybe know if Jaws2020 will work successfully with a incoming

call centre Windows software that automatically sends the next

incoming call to the next available customer service agent and automatically at the same time answers that next incoming call by sending that next incoming customer inquiry   directly to the headset of the next available customer sservice agent?

 

Does anyone maybe know how this answering automatically incoming calls

call centre Windows software lets a customer sservice agent who is

using Jaws know they are the one that has the next incoming call and that

they, the jaws user customer service agent are now talking live to the next

incoming customer call?

 

Any help I can maybe get with this would be so very

much appreciated as it looks very, very good that I might very soon be hired to work at a local call centre as an incoming customer service agent. Much, much thanks in advance for any help I can maybe get with this.

 

 

 

 

 

 

 

Kindest regards,

 

Hank


moderated Re: Screen Shade Will Not Turn Off

NFB Lab 4
 

Before you do a repair, but I offer a suggestion. I would suggest turning JAWS off and that would disable the screen shade. If it still looks like the screen shade is on, it may be that your monitor is turned off or the power cord is coming out from the back of your monitor. I would try that first then, try a different version of JAWS. See if the screen shed works properly there. As a final step and none of that working, I would then suggest a repair


On Nov 2, 2020, at 9:17 AM, Callum Stoneman via groups.io <callum.stoneman@...> wrote:

Thanks for your reply Dan. How would I run a repair?


moderated Re: Screen Shade Will Not Turn Off

Callum Stoneman
 

Thanks for your reply Dan. How would I run a repair?


moderated Re: using jaws to work at a call centre as an incoming customer service agent

Larry Gassman <larrygassman@...>
 

JAWS will work, but the degree to which it will function depends largely on the software being used.

If your call center has anyone who can script for JAWS, it would be a good idea to have them look at your company software to see if it works well with JAWS.

Larry

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Hank William Merchant
Sent: Monday, November 2, 2020 6:00 AM
To: main@jfw.groups.io
Subject: Re: using jaws to work at a call centre as an incoming customer service agent

 

 

Good morning,

 

Does anyone maybe know if Jaws2020 will work successfully with a incoming

call centre Windows software that automatically sends the next

incoming call to the next available customer service agent and automatically at the same time answers that next incoming call by sending that next incoming customer inquiry   directly to the headset of the next available customer sservice agent?

 

Does anyone maybe know how this answering automatically incoming calls

call centre Windows software lets a customer sservice agent who is

using Jaws know they are the one that has the next incoming call and that

they, the jaws user customer service agent are now talking live to the next

incoming customer call?

 

Any help I can maybe get with this would be so very

much appreciated as it looks very, very good that I might very soon be hired to work at a local call centre as an incoming customer service agent. Much, much thanks in advance for any help I can maybe get with this.

 

 

 

 

 

 

 

Kindest regards,

 

Hank


moderated Re: using jaws to work at a call centre as an incoming customer service agent

Hank William Merchant
 

 
Good morning,
 
Does anyone maybe know if Jaws2020 will work successfully with a incoming
call centre Windows software that automatically sends the next
incoming call to the next available customer service agent and automatically at the same time answers that next incoming call by sending that next incoming customer inquiry   directly to the headset of the next available customer sservice agent?
 
Does anyone maybe know how this answering automatically incoming calls
call centre Windows software lets a customer sservice agent who is
using Jaws know they are the one that has the next incoming call and that
they, the jaws user customer service agent are now talking live to the next
incoming customer call?
 
Any help I can maybe get with this would be so very
much appreciated as it looks very, very good that I might very soon be hired to work at a local call centre as an incoming customer service agent. Much, much thanks in advance for any help I can maybe get with this.
 
 
 
 
 
 
 
Kindest regards,
 
Hank


moderated Re: How to interact with the tree view of OneDrive Choose Folders dialog box

David Bailes
 

Hi Dave,
thanks for spotting that omission,

David.


On Mon, Nov 2, 2020 at 09:50 AM, Dave Durber wrote:
David:
 
You forgot to mention the laptop keystroke for turning off the JAWS Touch cursor, which is, hold down the CAPS LOCK key, and tapping the semicolon key, twice quickly.
 
HTH
 
Dave Durber
 
----- Original Message -----
Sent: Friday, October 30, 2020 12:35 PM
Subject: Re: How to interact with the tree view of OneDrive Choose Folders dialog box
 
Hi Delaunay,
Unfortunately, screen readers are not reading the names of the items which you navigate the tree using the standard keystrokes.
You can work around this problem using Jaws' touch cursor, which is the equivalent of NVDA's object navigation. You can use the touch cursor to move the focus to the desired item in the tree, return to the PC cursor, and then use the normal keystrokes to open/close the item or check or uncheck it.
To switch to the touch cursor, press shift + numpad plus, or SHIFT+CAPS LOCK+SEMICOLON if using the laptop keyboard layout. You can then navigate the tree using right/left arrow. Move to the item you want to have focus, and press Enter or Spacebar so that the item becomes the focus. Press numpad plus twice to return to using the PC cursor. You can then open/close the item or change whether it is checked. If you want to move the focus to another item, and interact with it, just go round this loop again.

David.

On Fri, Oct 30, 2020 at 11:13 AM, Delaunay Christophe wrote:

Hi all,

 

Some time ago, when I right-clicked on the OneDrive For Business icon in the systray of my windows 10 computer, I could open the Settings dialog box, then hit the “Choose folders” button. In the Choose folders dialog box, I could select/deselect the folders I wanted to synchronize on my local disk.

 

The folders were presented to me as a tree view. However, I don’t know how long ago this tree view is not rendered anymore by Jaws 2020.

 

I tried to work around this problem with an alternate screen reader. This other screen reader also renders the tree view as apparently empty. With this alternate screen reader, another navigation mode they call “object navigation” I can see the top folders of my OneDrive For Business space but it is quite uneasy to select/deselect them. In addition, I cannot figure out how to expand one element of the tree view, in other words, a folder in which I’d like to sync subfolders only, even though the screen reader says it is “collapsed”.

 

Does anyone know of another accessible way to synchronize some parts only of a OneDrive For Business space please?

 

Many thanks in advance. Have a nice day. Chris D


moderated Re: How to interact with the tree view of OneDrive Choose Folders dialog box

Dave Durber
 


David:
 
You forgot to mention the laptop keystroke for turning off the JAWS Touch cursor, which is, hold down the CAPS LOCK key, and tapping the semicolon key, twice quickly.
 
HTH
 
Dave Durber
 

----- Original Message -----
Sent: Friday, October 30, 2020 12:35 PM
Subject: Re: How to interact with the tree view of OneDrive Choose Folders dialog box

Hi Delaunay,
Unfortunately, screen readers are not reading the names of the items which you navigate the tree using the standard keystrokes.
You can work around this problem using Jaws' touch cursor, which is the equivalent of NVDA's object navigation. You can use the touch cursor to move the focus to the desired item in the tree, return to the PC cursor, and then use the normal keystrokes to open/close the item or check or uncheck it.
To switch to the touch cursor, press shift + numpad plus, or SHIFT+CAPS LOCK+SEMICOLON if using the laptop keyboard layout. You can then navigate the tree using right/left arrow. Move to the item you want to have focus, and press Enter or Spacebar so that the item becomes the focus. Press numpad plus twice to return to using the PC cursor. You can then open/close the item or change whether it is checked. If you want to move the focus to another item, and interact with it, just go round this loop again.

David.

On Fri, Oct 30, 2020 at 11:13 AM, Delaunay Christophe wrote:

Hi all,

 

Some time ago, when I right-clicked on the OneDrive For Business icon in the systray of my windows 10 computer, I could open the Settings dialog box, then hit the “Choose folders” button. In the Choose folders dialog box, I could select/deselect the folders I wanted to synchronize on my local disk.

 

The folders were presented to me as a tree view. However, I don’t know how long ago this tree view is not rendered anymore by Jaws 2020.

 

I tried to work around this problem with an alternate screen reader. This other screen reader also renders the tree view as apparently empty. With this alternate screen reader, another navigation mode they call “object navigation” I can see the top folders of my OneDrive For Business space but it is quite uneasy to select/deselect them. In addition, I cannot figure out how to expand one element of the tree view, in other words, a folder in which I’d like to sync subfolders only, even though the screen reader says it is “collapsed”.

 

Does anyone know of another accessible way to synchronize some parts only of a OneDrive For Business space please?

 

Many thanks in advance. Have a nice day. Chris D


moderated Re: What region am I in?

Mark
 

I found a partial answer. Insert + Shift + F1. However, this command presents the information in a very unfriendly way. If one was willing to wade through a long list, you could find out if the JAWS cursor was in a particular type of region.


moderated Re: Accessible 3 in 1 Printer

tina sohl
 

Thanks Dan I'll keep them in mind.

On 11/1/20, Dan Longmore <danlongmore44@gmail.com> wrote:
Hi,

We bought the Brother about 3 years ago and , at that time, the Brother
was nearly the same price as the Epson. I am talking about the middle of the
road inkjet printers. Not the low end that you often find at Wal-Mart.
Those often are inexpensive but use lots of ink.

The Brother is very good on ink and a quick check on the web found them
about the same price range again depending on model and such.

The Brother app is a little quirky but accessible on the I Phone.



Dan



From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of tina sohl
Sent: Sunday, November 1, 2020 3:06 PM
To: main@jfw.groups.io
Subject: Re: Accessible 3 in 1 Printer









Dan, are those brother printers very expensive? how expensive are the
epson's you guys are talking about too. I know someone else mentioned Epson
I have a 5-year-old HP printer that works pretty well for me but I have
considered upgrading in the next couple of years well I still have a working
printer and can just choose to upgrade rather than the printer dying
hopefully. and I'm wondering how expensive these printers with buttons are.
hopefully the Android apps are as accessible as they are for everybody on
iOS the HP app seems to be. I grabbed it last night for my current printer
to play with it.







Sent from my Sprint Samsung Galaxy S10e.





-------- Original message --------

From: Dan Longmore <danlongmore44@gmail.com <mailto:danlongmore44@gmail.com>
Date: 11/1/20 11:29 AM (GMT-07:00)

To: main@jfw.groups.io <mailto:main@jfw.groups.io>

Subject: Re: Accessible 3 in 1 Printer



Hi,

Brother makes 3 in 1 printers with buttons. I use the Brother MFC DW. It
has a screen but most functions can be accomplished with the buttons and
numeric key pad. Brother can also be linked to your computer and the
software is fairly accessible. Also, has an app for your mobile device
which on the I Phone is easy to use. Again, Brother has the buttons and
does very well with low ink useage. Not the fastest but very good.



Dan



From: main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io
<mailto:main@jfw.groups.io> > On Behalf Of Larry McMillan via groups.io
Sent: Saturday, October 31, 2020 8:41 PM
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Accessible 3 in 1 Printer



Does anyone know of an accessible 3 in 1 printer? Today’s printers are
mostly digital with a flat screen for navigation. I need a flatbed surface
to scan my reading material. I can’t find any printers with buttons.

Thanks

Larry









moderated Re: Accessible 3 in 1 Printer

Dan Longmore
 

Hi,

  We bought the Brother about 3 years ago and , at that time, the Brother was nearly the same price as the Epson. I am talking about the middle of the road inkjet printers.  Not the low end that you often find at Wal-Mart.  Those often are inexpensive but use lots of ink.

The Brother is very good on ink and a quick check on the web found them about the same price range again depending on model and such.

The Brother app  is a little quirky but accessible on the I Phone.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of tina sohl
Sent: Sunday, November 1, 2020 3:06 PM
To: main@jfw.groups.io
Subject: Re: Accessible 3 in 1 Printer

 

 

 

 

Dan, are those brother printers very expensive? how expensive are the epson's you guys are talking about too. I know someone else mentioned Epson I have a 5-year-old HP printer that works pretty well for me but I have considered upgrading in the next couple of years well I still have a working printer and can just choose to upgrade rather than the printer dying hopefully. and I'm wondering how expensive these printers with buttons are. hopefully the Android apps are as accessible as they are for everybody on iOS the HP app seems to be. I grabbed it last night for my current printer to play with it.

 

 

 

Sent from my Sprint Samsung Galaxy S10e.

 

 

-------- Original message --------

From: Dan Longmore <danlongmore44@...>

Date: 11/1/20 11:29 AM (GMT-07:00)

Subject: Re: Accessible 3 in 1 Printer

 

Hi,

  Brother makes 3 in 1 printers with buttons.  I use the Brother MFC DW.  It has a screen but most functions can be accomplished with the buttons and numeric key pad.  Brother can also be linked to your computer and the software is fairly accessible.  Also, has an app for your mobile device which on the I Phone is easy to use.  Again, Brother has the buttons and does very well with low ink useage.  Not the fastest but very good.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Larry McMillan via groups.io
Sent: Saturday, October 31, 2020 8:41 PM
To: main@jfw.groups.io
Subject: Accessible 3 in 1 Printer

 

Does anyone know of an accessible 3 in 1 printer?  Today’s printers are mostly digital with a flat screen for navigation.  I need a flatbed surface to scan my reading material.  I can’t find any printers with buttons.

Thanks

Larry


moderated Re: update jaws

Dan Longmore
 

Hi,

  You can download and run 2021 anytime.  2021 and 2020 can both be on your system.  2021 will not overwrite 2020.  The 2021 beta will then update to the full version once released.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Amir Shah
Sent: Sunday, November 1, 2020 4:58 PM
To: jfw@groups.io
Subject: update jaws

 

Hi how do I update jaws 2020 to jaws 2021  and when can I update thanks           


moderated Re: update jaws

Loy <loyrg2845@...>
 

You will get a notification when ready. Eric said it would probably be the second week in November. You can get the public beta 2 of 2021 now from their web site. And beta  3 will be out this week.

----- Original Message -----
Sent: Sunday, November 1, 2020 4:58 PM
Subject: update jaws

Hi how do I update jaws 2020 to jaws 2021  and when can I update thanks           


moderated update jaws

Amir Shah
 

Hi how do I update jaws 2020 to jaws 2021  and when can I update thanks           


moderated Re: using Jarte with JAWS

Mario
 

David, thanks for your help, it works now. BTW, got any other tips for using Jarte with JAWS and/(or NVDA)?

-------- Original Message --------
From: David Goldfield [mailto:david.goldfield@outlook.com]
To: main@jfw.groups.io
Date: Sunday, November 1, 2020, 11:35 AM
Subject: using Jarte with JAWS
Hello. I also ran into the problem where JAWS seemed to no longer
support cursor navigation in Jarte. You will be happy to know that there
is a very simple fix for this problem which is achieved by toggling the
state of enhanced edit support within the JAWS settings center. See my
blog post
<https://davidgoldfield.wordpress.com/2020/10/08/jaws-tip-is-jaws-not-speaking-as-you-move-your-cursor-try-toggling-enhanced-edit-support/>for

detailed instructions for those who are not familiar with adjusting
options within Settings Center. However, going into Settings Center and
toggling Enhanced Edit support will definitely fix the problem.


David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org

On 11/1/2020 11:27 AM, Mike B wrote:
Hi David,
What's the work around for NVDA?  Someone else is having problems with
Jaws & NVDA running Windows 10 with J2020.

Take care and stay safe.  Mike.  Sent from my iBarstool.  Go Rams!
Main's Law:  For every action there is an equal and opposite
government program.
----- Original Message -----
*From:* David Griffith <mailto:daj.griffith@gmail.com>
*To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
*Sent:* Sunday, November 01, 2020 5:35 AM
*Subject:* Re: using Jarte with JAWS

I know that this is not particularly useful for a Jaws list but I
personally found that Jarte has become unusable with Jaws. However it
still works perfectly well with NVDA as a workaround.

David Griffith.

Sent from Mail
<https://eur04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3FLinkId%3D550986&data=04%7C01%7C%7C1ba1c54c62954079648b08d87e831640%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637398448758656482%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=iqYJ0PaGy0V%2BqYrOetwf3BJXgOEZ2FJSs9fopssRBTc%3D&reserved=0>

for Windows 10

*From: *Mario <mailto:mrb620@hotmail.com>
*Sent: *01 November 2020 01:21
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *using Jarte with JAWS

an acquaintance is using Jarte with JAWS 2020 on Windows 10, and when he

types, the letters are announced, but when he attempts to review what he

wrote, JAWS just says nothing. I asked him to do a few things, and

discovered pressing insert+homerow 5 announces black on black. his wife

who is sighted says that the lettering is black on a white background,

but the untyped area is blackish blue. shouldn't the untyped background

be white?

what needs to be done in order to have JAWS read what has been typed if

he needs to check what he typed or navigate to a misspelling to correct?

might there be some settings other than fiddling with the color settings?


moderated Re: Accessible 3 in 1 Printer

tina sohl
 




Dan, are those brother printers very expensive? how expensive are the epson's you guys are talking about too. I know someone else mentioned Epson I have a 5-year-old HP printer that works pretty well for me but I have considered upgrading in the next couple of years well I still have a working printer and can just choose to upgrade rather than the printer dying hopefully. and I'm wondering how expensive these printers with buttons are. hopefully the Android apps are as accessible as they are for everybody on iOS the HP app seems to be. I grabbed it last night for my current printer to play with it.



Sent from my Sprint Samsung Galaxy S10e.


-------- Original message --------
From: Dan Longmore <danlongmore44@...>
Date: 11/1/20 11:29 AM (GMT-07:00)
To: main@jfw.groups.io
Subject: Re: Accessible 3 in 1 Printer

Hi,

  Brother makes 3 in 1 printers with buttons.  I use the Brother MFC DW.  It has a screen but most functions can be accomplished with the buttons and numeric key pad.  Brother can also be linked to your computer and the software is fairly accessible.  Also, has an app for your mobile device which on the I Phone is easy to use.  Again, Brother has the buttons and does very well with low ink useage.  Not the fastest but very good.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Larry McMillan via groups.io
Sent: Saturday, October 31, 2020 8:41 PM
To: main@jfw.groups.io
Subject: Accessible 3 in 1 Printer

 

Does anyone know of an accessible 3 in 1 printer?  Today’s printers are mostly digital with a flat screen for navigation.  I need a flatbed surface to scan my reading material.  I can’t find any printers with buttons.

Thanks

Larry


moderated Re: Accessible 3 in 1 Printer

Feliciano G
 

Hi,
I particularly like and recommend epson printers/all-in-one  as the epson software is accessible with screen readers.

Feliciano
For tech tips and updates: 
LIKE www.facebook.com/theblindman12v
Follow www.twitter.com/theblindman12v
Follow www.instagram/TheBlindMan12v
those who are crazy enough to think they can change the world are the ones who do. -Steve Jobs 

On Oct 31, 2020, at 5:41 PM, Larry McMillan via groups.io <macstantax@...> wrote:



Does anyone know of an accessible 3 in 1 printer?  Today’s printers are mostly digital with a flat screen for navigation.  I need a flatbed surface to scan my reading material.  I can’t find any printers with buttons.

Thanks

Larry


moderated Re: Accessible 3 in 1 Printer

Dan Longmore
 

Hi,

  Brother makes 3 in 1 printers with buttons.  I use the Brother MFC DW.  It has a screen but most functions can be accomplished with the buttons and numeric key pad.  Brother can also be linked to your computer and the software is fairly accessible.  Also, has an app for your mobile device which on the I Phone is easy to use.  Again, Brother has the buttons and does very well with low ink useage.  Not the fastest but very good.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Larry McMillan via groups.io
Sent: Saturday, October 31, 2020 8:41 PM
To: main@jfw.groups.io
Subject: Accessible 3 in 1 Printer

 

Does anyone know of an accessible 3 in 1 printer?  Today’s printers are mostly digital with a flat screen for navigation.  I need a flatbed surface to scan my reading material.  I can’t find any printers with buttons.

Thanks

Larry


moderated Re: using Jarte with JAWS

David Griffith
 

Many thanks for this David

David G.

               

Sent from Mail for Windows 10

 

From: D                avid Goldfield
Sent: 01 November 2020 16:35
To: main@jfw.groups.io
Subject: Re: using Jarte with JAWS

 

Hello. I also ran into the problem where JAWS seemed to no longer support cursor navigation in Jarte. You will be happy to know that there is a very simple fix for this problem which is achieved by toggling the state of enhanced edit support within the JAWS settings center. See my blog post for detailed instructions for those who are not familiar with adjusting options within Settings Center. However, going into Settings Center and toggling Enhanced Edit support will definitely fix the problem.



David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019
 
WWW.DavidGoldfield.org

On 11/1/2020 11:27 AM, Mike B wrote:

Hi David,

 

What's the work around for NVDA?  Someone else is having problems with Jaws & NVDA running Windows 10 with J2020.


Take care and stay safe.  Mike.  Sent from my iBarstool.  Go Rams!
Main's Law:  For every action there is an equal and opposite government program.

----- Original Message -----

Sent: Sunday, November 01, 2020 5:35 AM

Subject: Re: using Jarte with JAWS

 

I know that this is not particularly useful for a Jaws list but I personally found that Jarte has become unusable with Jaws. However it still works perfectly well with NVDA as a workaround.

David Griffith.

 

Sent from Mail for Windows 10

 

From: Mario
Sent: 01 November 2020 01:21
To: main@jfw.groups.io
Subject: using Jarte with JAWS

 

an acquaintance is using Jarte with JAWS 2020 on Windows 10, and when he

types, the letters are announced, but when he attempts to review what he

wrote, JAWS just says nothing. I asked him to do a few things, and

discovered pressing insert+homerow 5 announces black on black. his wife

who is sighted says that the lettering is black on a white background,

but the untyped area is blackish blue. shouldn't the untyped background

be white?

 

what needs to be done in order to have JAWS read what has been typed if

he needs to check what he typed or navigate to a misspelling to correct?

 

might there be some settings other than fiddling with the color settings?

 

 

 

 

 

 

 

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