Hi,

I have been doing a bulk email distribution using a distribution list in my
contacts but it has had issues and people need to contact me to get added
or
removed. I would like to use a provider that will support independent
profile access to manage their own subscription preferences.



This would be emails being sent out, not a discussion list.

It needs to be able to accommodate inclusion of images and YouTube links.



I send a daily email in this manner.

I need to be able to set the delivery time.

Is mailchimp screen reader friendly? Any guidance appreciated, for this or
other providers.



Respectfully yours,

Sharon Ballantyne

Hi,

I have been doing a bulk email distribution using a distribution list in my contacts but it has had issues and people need to contact me to get added or removed. I would like to use a provider that will support independent profile access to manage their own subscription preferences.

This would be emails being sent out, not a discussion list.

It needs to be able to accommodate inclusion of images and YouTube links.

I send a daily email in this manner.

I need to be able to set the delivery time.

Is mailchimp screen reader friendly? Any guidance appreciated, for this or other providers.

Respectfully yours,

Sharon Ballantyne

On Oct 8, 2020, at 6:44 PM, Scott Pearl <spearl@...> wrote:



For me it occurred further in the process. After I told it I needed office related tech support it came through with a recording that they are currently not taking phone calls. I was also thinking it probably had to do with COVID.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Thursday, October 08, 2020 1:50 PM
To: main@jfw.groups.io
Subject: Re: Calling Microsoft accessibility

 

Where is this "not taking phone calls" message coming up?  When I dialed 800-936-5900 just now I get the standard greeting.

Since I have nothing I need to take up with Microsoft related to accessibility I wasn't about to start stepping through menus, so I realize this could occur further in to the process.

But no one should be surprised at limited availability of any given resource during this time.  Sometimes multiple calls until you luck out and someone's answering is happening all over the place these days.  And that's not a defense of Microsoft, just an observation regarding life in the time of Covid-19 and limited staffing.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss

Where is this "not taking phone calls" message coming up?  When I dialed 800-936-5900 just now I get the standard greeting.

Since I have nothing I need to take up with Microsoft related to accessibility I wasn't about to start stepping through menus, so I realize this could occur further in to the process.

But no one should be surprised at limited availability of any given resource during this time.  Sometimes multiple calls until you luck out and someone's answering is happening all over the place these days.  And that's not a defense of Microsoft, just an observation regarding life in the time of Covid-19 and limited staffing.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss

Are you by chance asking for the phone number?

If so, it is 800-936-5900.

Thanks, Kevin

Where is this "not taking phone calls" message coming up?  When I dialed 800-936-5900 just now I get the standard greeting.

Since I have nothing I need to take up with Microsoft related to accessibility I wasn't about to start stepping through menus, so I realize this could occur further in to the process.

But no one should be surprised at limited availability of any given resource during this time.  Sometimes multiple calls until you luck out and someone's answering is happening all over the place these days.  And that's not a defense of Microsoft, just an observation regarding life in the time of Covid-19 and limited staffing.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss

JAWS Tip: Is JAWS Not Speaking As You Move Your Cursor? Try Toggling Enhanced Edit Support
In almost all applications moving the cursor or caret using your arrow keys causes JAWS (or any screen reader) to speak the character, word or line as you use the appropriate cursor movement commands, such as right arrow for next character, control+right arrow for next word, etc. This works nearly 100% of the time. However, I recently noticed that JAWS wasn’t speaking as I was moving the cursor in Jarte, a Wordpad-like word processor that I often use. This was baffling until I found the fix. (Note: in the interest of full transparency I may have enabled the setting that I’m about to discuss as a default. Therefore, the problem that I encountered may not actually have been a JAWS issue but may have been something that I personally enabled.)

If you encounter this problem in Jarte or in any program where cursor navigation isn’t speaking try toggling enhanced edit support. Here’s how you can locate this feature.

1. Press insert+F2 for the list of JAWS managers and press enter on Settings Center. As a quick shortcut pressing insert+6 will open Settings Center. This is the 6 on the row of numbers and not on the number pad. If you are asked to create a new configuration press enter to accept.

2. In the search edit field type “edit” without the quotes.

3. Navigate with the down arrow key through the list of results and look for “enhanced edit support.” While this should be enabled for Word it should be disabled for Jarte. Pressing the space key toggles this setting from being not checked (turned off) to being checked (enabled.)

4. Press enter twice, which will close Settings Center and save your changes.

-- 

David Goldfield,

Blindness Assistive Technology Specialist

www.DavidGoldfield.org

Where is this "not taking phone calls" message coming up?  When I dialed 800-936-5900 just now I get the standard greeting.

Since I have nothing I need to take up with Microsoft related to accessibility I wasn't about to start stepping through menus, so I realize this could occur further in to the process.

But no one should be surprised at limited availability of any given resource during this time.  Sometimes multiple calls until you luck out and someone's answering is happening all over the place these days.  And that's not a defense of Microsoft, just an observation regarding life in the time of Covid-19 and limited staffing.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss

Are you by chance asking for the phone number?

If so, it is 800-936-5900.

Thanks, Kevin

I called it yesterday and they are not taking phone calls at this  time.

Are you by chance asking for the phone number?

If so, it is 800-936-5900.

Thanks, Kevin

Ha, good question, and I’m not convinced I can answer it well because I have never created one. So, Robin can probably explain better.

Essentially, it seems to be a series of power point slides that have a recorded narration. There are also buttons embedded in the slide sometimes to take you to other activities. Right now, I only hear the narration. I can’t read the text on the slide and cant navigate to any of the buttons to either go to activities or advance to the next slide.

Thanks, Robin, for your helpful comments – I will check them out.

Cynthia

What do you mean by “narrated powerpoints”?

Hi All,

I am using JAWS 2020, and my new university employer is requiring that I complete training modules in a couple of different areas. The on line modules were created by the e-learning branch of our institution, and they seem to use narrated power points a lot. I am sure it is possible that I am missing something, but I have tried to access these multiple times and can’t get beyond the introductory slide. The screen just seems to be blank. I used Chrome since tis is what they recommended, but I have tried others using other browsers.

Is there a way to move through these, or am I out of luck?

Thanks,

Cynthia

What do you mean by “narrated powerpoints”?

Hi All,

I am using JAWS 2020, and my new university employer is requiring that I complete training modules in a couple of different areas. The on line modules were created by the e-learning branch of our institution, and they seem to use narrated power points a lot. I am sure it is possible that I am missing something, but I have tried to access these multiple times and can’t get beyond the introductory slide. The screen just seems to be blank. I used Chrome since tis is what they recommended, but I have tried others using other browsers.

Is there a way to move through these, or am I out of luck?

Thanks,

Cynthia

The phone number connects to agents at home.

The system is currently down but they are working to restore it.

Larry

Not only that, but their customer sales and support phone number, 800-444-4443, doesn't seem to be working, either.  When you call them, there's no answer, and it just keeps ringing and ringing. This doesn't make any sense because FS employees have been working from home during the ppandemic, so somebody should be available to answer the phone.  Very strange.

Gerald

The downloads page is still timing out.

 

Pastor Gilbert

Are you by chance asking for the phone number?

If so, it is 800-936-5900.

Thanks, Kevin

Hi All,

I am using JAWS 2020, and my new university employer is requiring that I complete training modules in a couple of different areas. The on line modules were created by the e-learning branch of our institution, and they seem to use narrated power points a lot. I am sure it is possible that I am missing something, but I have tried to access these multiple times and can’t get beyond the introductory slide. The screen just seems to be blank. I used Chrome since tis is what they recommended, but I have tried others using other browsers.

Is there a way to move through these, or am I out of luck?

Thanks,

Cynthia