Date   

moderated Re: OneDrive Tips or tutorial

Van Lant, Robin
 

Vispero did a webinar on One Drive that I just listened to.  Find it on their training page or the new FS Training podcast.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Sunday, August 16, 2020 1:06 PM
To: main@jfw.groups.io
Subject: Re: OneDrive Tips or tutorial

 

Just as with Dropbox, once you signed into OneDrive with your Microsoft account allyou have do do is make sure all the files you want to sync are inside the OneDrive folder.

You do have to check OneDrive settings as by default it may keep content more in the cloud, but you can choose for everything to download so that a local copy is on your device.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Randy Meyer
Sent: Sunday, August 16, 2020 11:58 AM
To: main@jfw.groups.io
Subject: OneDrive Tips or tutorial

 

I would like to start using Microsoft OneDrive so I can have the same files on my desktop computer and ElBraille computer.  Does anyone know where I can find tips on using OneDrive, or a tutorial?

 

I would like my files to be kept locally on each computer and constantly synchronized with OneDrive.  That way I could work on a file even if the internet is not available and it would synchronize and update when the internet became available.

 

Thank you for your help.

 

Randy Meyer

 

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: I'm having trouble installing Kindle on the latest Windows 10 2004 build.

Randy Barnett <blindmansbluff09@...>
 

Hi, your welcome.

On 9/29/2020 6:17 PM, Kevin Minor wrote:

Hi again.

 

I’m usually not a violent person, but JAWS had be on the lookout tonight. Randy, you were right. I got the app from the Amazon site. I don’t have older versions of JAWS, but your thinking made me try Narrator on the problem. It worked great, and I now have Kindle up and running. Now I just need to try it out.

 

Thanks again for the help.

 

Kevin and Jilly

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Randy Barnett
Sent: Tuesday, September 29, 2020 9:05 PM
To: main@jfw.groups.io
Subject: Re: I'm having trouble installing Kindle on the latest Windows 10 2004 build.

 

Did you download it from the Microsoft store or from Amazon? Sometimes universal apps i.e. MS store dont work with jaws or other screenreaders for that matter.

Try useing an earlier version of Jaws to see if it is Jaws 2020 or Kindle.

On 9/29/2020 5:40 PM, Kevin Minor wrote:

Hi.

 

I’ve called Amazon on this issue, and they’re stumped. I tried to install the Kindle app on this PC. It goes through the process of installing, then it disappears, and I’m back in the download folder. There’s a shortcut on the desktop, and when I try to use it, JAWS 2020 does report a list of 0 books, then I’m thrown right back on the desktop. I’ve checked both the sys tray and open programs, but it ain’t there. Any ideas?

 

Thanks in advance for any help.

Kevin and Jilly


moderated Re: Winamp doesn't load scripts

Steve Matzura
 

Oh, this is an old nemesis. Sometimes Windows does weird weird things with focus. Another one you'll find is that if you're playing a real track, not a stream, and you attempt to use the script commands to have JAWS speak time elapsed or time remaining, JAWS will say "Alt Shift T" and "Control Shift T" respectively. For best results, close all other windows but Winamp, or deal with the abberrant behavior which has been going on forever. I don't understand it, and frankly, I don't know anyone else who does.

On 9/30/2020 2:51 PM, Mario wrote:
when I want to play a stream by entering on a PLS file, Winamp starts the playback. however, if I want to use the presets to adjust the volume level (control+alt+comma, period, or slash (33%, 66% or 100%)), I cannot because I have to alt+tab to the Winamp window, and the scripts have not loaded. I know this because if I press insert+q, JAWS says:
Windows Explorer settings are loaded
The application currently being used is Winamp.exe

so I then press insert+numrow 0, in which JAWS says:

JAWS Script Manager - [Shared:explorerframe.JSS]
Shared:explorerframe.JSS


moderated Re: Using the Windows 10 Voice Recorder

Paul Filpus
 

Hi JM,

My mistake. With your prompt, I went to my audio settings, ran a fix on the microphone, and my problem was solved. Thanks for your
help.

Paul


moderated Winamp doesn't load scripts

Mario
 

when I want to play a stream by entering on a PLS file, Winamp starts the playback. however, if I want to use the presets to adjust the volume level (control+alt+comma, period, or slash (33%, 66% or 100%)), I cannot because I have to alt+tab to the Winamp window, and the scripts have not loaded. I know this because if I press insert+q, JAWS says:
Windows Explorer settings are loaded
The application currently being used is Winamp.exe

so I then press insert+numrow 0, in which JAWS says:

JAWS Script Manager - [Shared:explorerframe.JSS]
Shared:explorerframe.JSS


moderated Would anyone know how to do a message rule?

Ron Kolesar
 

Hello to all.
Would appreciate it if anyone would know how to create a message rule, to
ship that knowledge my way please.
In WLM, it was oh so easy.
You had four columns from left to right.
The first column I always down arrowed until I saw Where To or CC contains
people.
I always made sure that one was checked.
I think I'm stuck on step two within Outlook's message rules instructions.
If anyone could show me via keyboard commands the following:
1. where the name of the rule goes.
2. Where the e-mail address for that rule goes.
3. How to make sure the mail has a audio sound and goes into the correct
mailbox.
Many thanks.
Ron who's still learning how to use the outlook mail package with JAWS 2020

In the good old days of Morse code Shorthand, 73's AKA Best Regards and or
Best Whishes,From Ron Kolesar Volunteer Certified Licensed Emergency
Communications Station And Volunteer Certified Licensed Ham Radio Station
With the Call Sign of KR3DOG Who's now also Ares and NIMS Certified as well


moderated Re: I'm having trouble installing Kindle on the latest Windows 10 2004 build.

Kevin Minor
 

Hi again.

 

I’m usually not a violent person, but JAWS had be on the lookout tonight. Randy, you were right. I got the app from the Amazon site. I don’t have older versions of JAWS, but your thinking made me try Narrator on the problem. It worked great, and I now have Kindle up and running. Now I just need to try it out.

 

Thanks again for the help.

 

Kevin and Jilly

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Randy Barnett
Sent: Tuesday, September 29, 2020 9:05 PM
To: main@jfw.groups.io
Subject: Re: I'm having trouble installing Kindle on the latest Windows 10 2004 build.

 

Did you download it from the Microsoft store or from Amazon? Sometimes universal apps i.e. MS store dont work with jaws or other screenreaders for that matter.

Try useing an earlier version of Jaws to see if it is Jaws 2020 or Kindle.

On 9/29/2020 5:40 PM, Kevin Minor wrote:

Hi.

 

I’ve called Amazon on this issue, and they’re stumped. I tried to install the Kindle app on this PC. It goes through the process of installing, then it disappears, and I’m back in the download folder. There’s a shortcut on the desktop, and when I try to use it, JAWS 2020 does report a list of 0 books, then I’m thrown right back on the desktop. I’ve checked both the sys tray and open programs, but it ain’t there. Any ideas?

 

Thanks in advance for any help.

Kevin and Jilly


moderated Re: I'm having trouble installing Kindle on the latest Windows 10 2004 build.

Randy Barnett <blindmansbluff09@...>
 

Did you download it from the Microsoft store or from Amazon? Sometimes universal apps i.e. MS store dont work with jaws or other screenreaders for that matter.

Try useing an earlier version of Jaws to see if it is Jaws 2020 or Kindle.

On 9/29/2020 5:40 PM, Kevin Minor wrote:

Hi.

 

I’ve called Amazon on this issue, and they’re stumped. I tried to install the Kindle app on this PC. It goes through the process of installing, then it disappears, and I’m back in the download folder. There’s a shortcut on the desktop, and when I try to use it, JAWS 2020 does report a list of 0 books, then I’m thrown right back on the desktop. I’ve checked both the sys tray and open programs, but it ain’t there. Any ideas?

 

Thanks in advance for any help.

Kevin and Jilly


moderated I'm having trouble installing Kindle on the latest Windows 10 2004 build.

Kevin Minor
 

Hi.

 

I’ve called Amazon on this issue, and they’re stumped. I tried to install the Kindle app on this PC. It goes through the process of installing, then it disappears, and I’m back in the download folder. There’s a shortcut on the desktop, and when I try to use it, JAWS 2020 does report a list of 0 books, then I’m thrown right back on the desktop. I’ve checked both the sys tray and open programs, but it ain’t there. Any ideas?

 

Thanks in advance for any help.

Kevin and Jilly


moderated Re: Using the Windows 10 Voice Recorder

JM Casey
 

Sounds like you did everything right. I just looked at this programme yesterday and it’s pretty basic – not sure why you’re not getting an audible recordinng. Does the microphone work in other cases/applications? Is the volume high enough?

I’m not certain but you could look to see in the microphone settings accessible from the sound recorder itself – it’s a button that takes you to a part of Windows settings, I believe, to configure which apps are permitted to use the mic. Mine worked right away though without being granted permission – I think all windows programmes may have it by default.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Paul Filpus
Sent: September 29, 2020 2:12 PM
To: jfw@groups.io
Subject: Using the Windows 10 Voice Recorder

 

Hello Listers,

When I press the windows key on my laptop, I see there’s a Windows 10 app called Voice Recorder listed. With my internal microphone turned on, I tried recording a test file. I then tried listening to the recording.M4A file I created in my sound recordings subfolder, in the documents folder, but heard nothing. Can anyone give me the procedure for using Voice Recorder?

Thanks,

Paul

 


moderated Using the Windows 10 Voice Recorder

Paul Filpus
 

Hello Listers,

When I press the windows key on my laptop, I see there’s a Windows 10 app called Voice Recorder listed. With my internal microphone turned on, I tried recording a test file. I then tried listening to the recording.M4A file I created in my sound recordings subfolder, in the documents folder, but heard nothing. Can anyone give me the procedure for using Voice Recorder?

Thanks,

Paul

 


moderated Re: Edge browser and favorites

John Covici
 

What I do is after the control-c, I just go to my favorites folder and
hit alt-h-w-s paste the URL in the location, hit next and name my
shortcut.

On Tue, 29 Sep 2020 00:13:26 -0400,
Randy Barnett wrote:

[1 <text/plain; utf-8 (8bit)>]
Yes, 2 of the most useful tools are mostly useless for us... I
really dont understand why it is so hard to make Favorites and
History easy to use. first letter navigation and a file tree is
all it would take. Not multiple list boxes that dont work unless
you do 2 or 3 work arounds and jumping from box to box is stupid.


On 9/28/2020 5:21 PM, Gudrun Brunot wrote:

Klaus: Sorry, but I may be responding way too late for this to
be of use to you, but here goes:

I understand where you’re coming from, and I have my own method
for maintaining my favorites as a navigable folder structure on
my desktop—‘cause that’s precisely where I want them and
nowhere else if I can help it:

Say I find something with Chrome, and I want it in my trusty
old favorites structure. I hit alt-d to go to the address
bar. Control-c to copy. Now, I fire up my little old,
out-of-date Internet Explorer. Most of the times, it will still
open. I hit control-o to open. Paste in my URL; hit
enter. Again, more often than not, The website opens. I don’t
care if it opens sluggishly, as long as it opens. Now, I use
the same old IE command to add to favorites. There you go. Yes,
it’s cumbersome, but I just can’t get to feeling at home in
that Chrome favorites management deal. My default browser is,
for the time being, Google Chrome, and that’s how the URL will
open. It’s just that I have my comfortable structure with
logically organized links in folders, or in second-level
subfolders under first-level parent folders. It’s part of my
organizational file system, and it’s so established that I just
want to keep it that way, no matter how crazy it may seem.

Cheers,

Gudrun

*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of
*Klaus Vielhauer
*Sent:* Tuesday, July 07, 2020 1:00 AM
*To:* main@jfw.groups.io
*Subject:* Re: Edge browser and favorites

Hello Brian,

tried the approach via the favorites manager - still quite cumbersome.

It seems to me that longterm maintaining the IE favorites file
on the desktop is much more efficient:

I will still save the favorite in the Edge Browser with Control + d

Additionally however - and this is certainly more work

1. Go with control + l and copy the web address of the page in Edce

2. Open the IE favorites on the desktop

3. create new shortcut with the application menue.

After this I have the convienience of handling all subsequent
accesses with keyboard searches etc from the desktop file.

Klaus

On 7/6/2020 4:58 PM, Brian Vogel wrote:

Now that NVDA is reinstalled, I find that I can't use first letter
navigation in Favorites manager. It's much faster to use the
search feature to limit what shows up in the right side pane.

It's very, very much like file explorer in layout, and if you know
what you're looking for a couple of characters in the search box
tends to really cut down on what's available in the actual
favorites list in the right pane.

--
Brian *-*Windows 10 Pro, 64-Bit, Version 1909, Build 18363

/The purpose of education is not to validate ignorance but to
overcome it./
       ~ Lawrence Krauss





[2 <text/html; utf-8 (8bit)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@ccs.covici.com


moderated Re: downloading a file

Laura Shumate <larelishumate@...>
 

Insert B will read you the dialogue if you have the dialogue of the
Downloaded file in focus.
Laura Shumate
larelishumate@gmail.com


moderated Re: Express-Scripts website to refill prescriptions

Adrian Spratt
 

Robin,

 

I agree, it’s useful for JAWS users to find out which companies address the needs of screenreader users. So thanks.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Tuesday, September 29, 2020 11:07 AM
To: main@jfw.groups.io
Subject: Re: Express-Scripts website to refill prescriptions

 

While I didn’t hear from anyone who is a user of Express-Scripts yet, I sent in feedback on the website and got a fast response. She offered me help getting my immediate needs for a prescription met and also connected me with a usability representative who also knows JAWS.  We met yesterday so I could show him my challenge.  I showed him that the menu to open options for prescriptions wasn’t working as I’d expect and that I had to use the JAWS cursor.  He suggested another route that I’ll be testing for using the Links List.  The guy was truly interested in my experience and what could make it better.  Once I got to where I could refill my prescription, the process was really smooth. 

 

Just wanted to share, in case any of you do end up using Express-Scripts for your Rx insurance.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Friday, September 18, 2020 9:34 AM
To: JFW List (jfw@groups.io) <jfw@groups.io>
Subject: Express-Scripts website to refill prescriptions

 

Anyone else an Express-Scripts user for prescriptions?  I have refilled on their website before, but they redesigned it since my last refill and now I cannot get to where I need to refill.  It appears (from

the bit of remaining vision I have) that they have made it like tabs across the page and I think I see drop down arrows that expand when you click on the tab. JAWS read the tabs as buttons and says menu expanded, but it also goes into forms mode and then I cannot navigate I tried using the JAWS cursor and I’m not sure if it did anything or not.  Also, even when it says an in-page link for available refills, I cannot find anything refreshing in the main area to show my prescriptions.  So frustrated.  I filled in a complaint on the feedback form, but wondering if anyone else is a user and can test it, too. 

 

I am using latest JAWS 202 and Google Chrome.

 

I guess I’ll call an AIRA agent to help me navigate.

 

 

 

 

 

 

Robin Van Lant, Sr. Program Manager - Sales Enablement

Key Equipment Finance & Key Institutional Bank

720-304-1060

 

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

Bill White <billwhite92701@...>
 

Hi, Tom. There may be more than one .exe or .com file in the programs folder, and you may be choosing the wrong file to create the shortcut for.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tom Behler
Sent: Tuesday, September 29, 2020 7:48 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Brian:

 

I tried these instructions via the windows run command.  Once again, the shortcut was successfully created on the desktop, but hitting enter on the desktop shortcut does not launch the program.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Monday, September 28, 2020 11:09 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Adding Desktop Shortcuts Under Windows 10
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

Tom Behler
 

JM:

 

I really don’t know the answer to your last question.

 

Perhaps I’ll ask the next time I talk to the person who created the program.

 

As I said, I at least got something working here.

 

Thanks to all for your patience in following this thread.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Tuesday, September 29, 2020 11:39 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Considering the shortcut key invokes the desktop shortcut – yeah that is pretty strange.

 

I personally never use the desktop by putting stuff on it and navigating around to find them. I’ll use it if I really want a keyboard shortcut to activate a programme, which, yeah, sometimes I do. Otherwise though, it always seems to me that there are more efficient ways to start something (for me, often that’s using the run box and just typing in the name, but I realise that isn’t going to be the case for everyone).

 

Does the programme have switches that are supposed to be invoked with the running? E.g.: programname /blahblah

If so, and the switches are not present causing the programme to terminate unexpectedly, maybe the programmer didn’t put in any error message to return on the display.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 29, 2020 11:34 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

When using the Windows run command and going to the shellapps folder, the program does nothing, like was the case when hitting enter on  the original desktop shortcut.

 

Yet, when I use the shortcut key command that I created for the program, the program opens just fine.

 

At least I got that to work.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Tuesday, September 29, 2020 11:15 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Hm…

 

When you use the run command though, do you get the “windows could not find…” etc error message, or does it just do nothing like when you activate the shortcut?

 

The name in alla pps and the name of the executable aren’t necessarily the same.

But it sounds like you already found the programme/location, anyway.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 29, 2020 10:39 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

JM:

 

The program runs fine when I access it from the all apps list.

 

However, interestingly, I can’t access it via the windows R run command.  I double-checked the name of the program in the all apps list before entering the name into the run command edit box, but the program still won’t come up that way.

 

Again, though, it works just fine when accessing it from the All Apps list.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, September 28, 2020 10:50 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Tom,

Find the location of the actual programme on your computer (not the shortcut), and see if that runs

Will probably be installed in c:\program files or c:\program files (x86)

If you examine the file properties of the short-cut (alt-enter on the shortcut) it will tell you where the programme location  and executable filename is.

If you use the “run” command you should just be able to type in that name and if the programme doesn’t run still – you know the problem isn’t with the shortcut.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 28, 2020 10:42 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Cathyanne:

 

Unfortunately, that did not work for me.

 

In other words, I got the same results;  the shortcut shows up on the desktop, but nothing happens when I highlight it and press enter on it.

 

If you or any others have more suggestions, I’ll give them a try.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Monday, September 28, 2020 10:33 PM
To: main@jfw.groups.io; jfw list <jfw@groups.io>
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

You are creating a shortcut to a shortcut.

 

Follow your steps through number 3.

 

Copy the shortcut, CTRL-C.

 

Focus on the Desktop, WINDOWS KEY-D.

 

Paste the shortcut, CTRL-V.

 

That should fix your issue.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611

 

On Mon, Sep 28, 2020 at 7:28 PM -0700, "Tom Behler" <tombehler@...> wrote:

Hello, everyone.

 

I’m trying to put a shortcut on the desktop for a new program I’ve just installed onto my Windows 10 PC, but can’t get the shortcut to work.  The shortcut appears on the desktop, but when I hit enter on it, nothing happens.

 

What am I missing?

 

Here are the instructions I used to create the desktop shortcut:

 

  1. Press the windows key and search for the program.
  2. When you find the program, do not press  enter, press the context key or shift F10.
  3. Press enter on the open fie location option. The cursor is in the location of the executable file.
  4. Press the context key or shift F10 again on the file.
  5. Arrow to the send to submenu. Shortcut N.
  6. Select the desktop create shortcut from this submenu, short cut D.
  7. Check the desktop for the new shortcut.

 

 

 

Thanks for any help.

 

Tom Behler

 

 


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

JM Casey
 

Considering the shortcut key invokes the desktop shortcut – yeah that is pretty strange.

 

I personally never use the desktop by putting stuff on it and navigating around to find them. I’ll use it if I really want a keyboard shortcut to activate a programme, which, yeah, sometimes I do. Otherwise though, it always seems to me that there are more efficient ways to start something (for me, often that’s using the run box and just typing in the name, but I realise that isn’t going to be the case for everyone).

 

Does the programme have switches that are supposed to be invoked with the running? E.g.: programname /blahblah

If so, and the switches are not present causing the programme to terminate unexpectedly, maybe the programmer didn’t put in any error message to return on the display.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 29, 2020 11:34 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

When using the Windows run command and going to the shellapps folder, the program does nothing, like was the case when hitting enter on  the original desktop shortcut.

 

Yet, when I use the shortcut key command that I created for the program, the program opens just fine.

 

At least I got that to work.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Tuesday, September 29, 2020 11:15 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Hm…

 

When you use the run command though, do you get the “windows could not find…” etc error message, or does it just do nothing like when you activate the shortcut?

 

The name in alla pps and the name of the executable aren’t necessarily the same.

But it sounds like you already found the programme/location, anyway.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 29, 2020 10:39 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

JM:

 

The program runs fine when I access it from the all apps list.

 

However, interestingly, I can’t access it via the windows R run command.  I double-checked the name of the program in the all apps list before entering the name into the run command edit box, but the program still won’t come up that way.

 

Again, though, it works just fine when accessing it from the All Apps list.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, September 28, 2020 10:50 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Tom,

Find the location of the actual programme on your computer (not the shortcut), and see if that runs

Will probably be installed in c:\program files or c:\program files (x86)

If you examine the file properties of the short-cut (alt-enter on the shortcut) it will tell you where the programme location  and executable filename is.

If you use the “run” command you should just be able to type in that name and if the programme doesn’t run still – you know the problem isn’t with the shortcut.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 28, 2020 10:42 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Cathyanne:

 

Unfortunately, that did not work for me.

 

In other words, I got the same results;  the shortcut shows up on the desktop, but nothing happens when I highlight it and press enter on it.

 

If you or any others have more suggestions, I’ll give them a try.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Monday, September 28, 2020 10:33 PM
To: main@jfw.groups.io; jfw list <jfw@groups.io>
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

You are creating a shortcut to a shortcut.

 

Follow your steps through number 3.

 

Copy the shortcut, CTRL-C.

 

Focus on the Desktop, WINDOWS KEY-D.

 

Paste the shortcut, CTRL-V.

 

That should fix your issue.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611

 

On Mon, Sep 28, 2020 at 7:28 PM -0700, "Tom Behler" <tombehler@...> wrote:

Hello, everyone.

 

I’m trying to put a shortcut on the desktop for a new program I’ve just installed onto my Windows 10 PC, but can’t get the shortcut to work.  The shortcut appears on the desktop, but when I hit enter on it, nothing happens.

 

What am I missing?

 

Here are the instructions I used to create the desktop shortcut:

 

  1. Press the windows key and search for the program.
  2. When you find the program, do not press  enter, press the context key or shift F10.
  3. Press enter on the open fie location option. The cursor is in the location of the executable file.
  4. Press the context key or shift F10 again on the file.
  5. Arrow to the send to submenu. Shortcut N.
  6. Select the desktop create shortcut from this submenu, short cut D.
  7. Check the desktop for the new shortcut.

 

 

 

Thanks for any help.

 

Tom Behler

 

 


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

Tom Behler
 

When using the Windows run command and going to the shellapps folder, the program does nothing, like was the case when hitting enter on  the original desktop shortcut.

 

Yet, when I use the shortcut key command that I created for the program, the program opens just fine.

 

At least I got that to work.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Tuesday, September 29, 2020 11:15 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Hm…

 

When you use the run command though, do you get the “windows could not find…” etc error message, or does it just do nothing like when you activate the shortcut?

 

The name in alla pps and the name of the executable aren’t necessarily the same.

But it sounds like you already found the programme/location, anyway.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 29, 2020 10:39 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

JM:

 

The program runs fine when I access it from the all apps list.

 

However, interestingly, I can’t access it via the windows R run command.  I double-checked the name of the program in the all apps list before entering the name into the run command edit box, but the program still won’t come up that way.

 

Again, though, it works just fine when accessing it from the All Apps list.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, September 28, 2020 10:50 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Tom,

Find the location of the actual programme on your computer (not the shortcut), and see if that runs

Will probably be installed in c:\program files or c:\program files (x86)

If you examine the file properties of the short-cut (alt-enter on the shortcut) it will tell you where the programme location  and executable filename is.

If you use the “run” command you should just be able to type in that name and if the programme doesn’t run still – you know the problem isn’t with the shortcut.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 28, 2020 10:42 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Cathyanne:

 

Unfortunately, that did not work for me.

 

In other words, I got the same results;  the shortcut shows up on the desktop, but nothing happens when I highlight it and press enter on it.

 

If you or any others have more suggestions, I’ll give them a try.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Monday, September 28, 2020 10:33 PM
To: main@jfw.groups.io; jfw list <jfw@groups.io>
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

You are creating a shortcut to a shortcut.

 

Follow your steps through number 3.

 

Copy the shortcut, CTRL-C.

 

Focus on the Desktop, WINDOWS KEY-D.

 

Paste the shortcut, CTRL-V.

 

That should fix your issue.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611

 

On Mon, Sep 28, 2020 at 7:28 PM -0700, "Tom Behler" <tombehler@...> wrote:

Hello, everyone.

 

I’m trying to put a shortcut on the desktop for a new program I’ve just installed onto my Windows 10 PC, but can’t get the shortcut to work.  The shortcut appears on the desktop, but when I hit enter on it, nothing happens.

 

What am I missing?

 

Here are the instructions I used to create the desktop shortcut:

 

  1. Press the windows key and search for the program.
  2. When you find the program, do not press  enter, press the context key or shift F10.
  3. Press enter on the open fie location option. The cursor is in the location of the executable file.
  4. Press the context key or shift F10 again on the file.
  5. Arrow to the send to submenu. Shortcut N.
  6. Select the desktop create shortcut from this submenu, short cut D.
  7. Check the desktop for the new shortcut.

 

 

 

Thanks for any help.

 

Tom Behler

 

 


moderated Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

JM Casey
 

Hm…

 

When you use the run command though, do you get the “windows could not find…” etc error message, or does it just do nothing like when you activate the shortcut?

 

The name in alla pps and the name of the executable aren’t necessarily the same.

But it sounds like you already found the programme/location, anyway.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 29, 2020 10:39 AM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

JM:

 

The program runs fine when I access it from the all apps list.

 

However, interestingly, I can’t access it via the windows R run command.  I double-checked the name of the program in the all apps list before entering the name into the run command edit box, but the program still won’t come up that way.

 

Again, though, it works just fine when accessing it from the All Apps list.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, September 28, 2020 10:50 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Tom,

Find the location of the actual programme on your computer (not the shortcut), and see if that runs

Will probably be installed in c:\program files or c:\program files (x86)

If you examine the file properties of the short-cut (alt-enter on the shortcut) it will tell you where the programme location  and executable filename is.

If you use the “run” command you should just be able to type in that name and if the programme doesn’t run still – you know the problem isn’t with the shortcut.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: September 28, 2020 10:42 PM
To: main@jfw.groups.io
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

Cathyanne:

 

Unfortunately, that did not work for me.

 

In other words, I got the same results;  the shortcut shows up on the desktop, but nothing happens when I highlight it and press enter on it.

 

If you or any others have more suggestions, I’ll give them a try.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: Monday, September 28, 2020 10:33 PM
To: main@jfw.groups.io; jfw list <jfw@groups.io>
Subject: Re: Having Trouble With Desktop Shortcut For Newly-Installed Program

 

You are creating a shortcut to a shortcut.

 

Follow your steps through number 3.

 

Copy the shortcut, CTRL-C.

 

Focus on the Desktop, WINDOWS KEY-D.

 

Paste the shortcut, CTRL-V.

 

That should fix your issue.

 

CathyAnne

 

---

CathyAnne Murtha

Access Technology Institute

(520) 955-6611

 

CathyAnne Murtha

CEO

Access Technology Institute, LLC

Phone: (520) 955-6611

 

On Mon, Sep 28, 2020 at 7:28 PM -0700, "Tom Behler" <tombehler@...> wrote:

Hello, everyone.

 

I’m trying to put a shortcut on the desktop for a new program I’ve just installed onto my Windows 10 PC, but can’t get the shortcut to work.  The shortcut appears on the desktop, but when I hit enter on it, nothing happens.

 

What am I missing?

 

Here are the instructions I used to create the desktop shortcut:

 

  1. Press the windows key and search for the program.
  2. When you find the program, do not press  enter, press the context key or shift F10.
  3. Press enter on the open fie location option. The cursor is in the location of the executable file.
  4. Press the context key or shift F10 again on the file.
  5. Arrow to the send to submenu. Shortcut N.
  6. Select the desktop create shortcut from this submenu, short cut D.
  7. Check the desktop for the new shortcut.

 

 

 

Thanks for any help.

 

Tom Behler

 

 


moderated Re: Express-Scripts website to refill prescriptions

Van Lant, Robin
 

While I didn’t hear from anyone who is a user of Express-Scripts yet, I sent in feedback on the website and got a fast response. She offered me help getting my immediate needs for a prescription met and also connected me with a usability representative who also knows JAWS.  We met yesterday so I could show him my challenge.  I showed him that the menu to open options for prescriptions wasn’t working as I’d expect and that I had to use the JAWS cursor.  He suggested another route that I’ll be testing for using the Links List.  The guy was truly interested in my experience and what could make it better.  Once I got to where I could refill my prescription, the process was really smooth. 

 

Just wanted to share, in case any of you do end up using Express-Scripts for your Rx insurance.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Friday, September 18, 2020 9:34 AM
To: JFW List (jfw@groups.io) <jfw@groups.io>
Subject: Express-Scripts website to refill prescriptions

 

Anyone else an Express-Scripts user for prescriptions?  I have refilled on their website before, but they redesigned it since my last refill and now I cannot get to where I need to refill.  It appears (from

the bit of remaining vision I have) that they have made it like tabs across the page and I think I see drop down arrows that expand when you click on the tab. JAWS read the tabs as buttons and says menu expanded, but it also goes into forms mode and then I cannot navigate I tried using the JAWS cursor and I’m not sure if it did anything or not.  Also, even when it says an in-page link for available refills, I cannot find anything refreshing in the main area to show my prescriptions.  So frustrated.  I filled in a complaint on the feedback form, but wondering if anyone else is a user and can test it, too. 

 

I am using latest JAWS 202 and Google Chrome.

 

I guess I’ll call an AIRA agent to help me navigate.

 

 

 

 

 

 

Robin Van Lant, Sr. Program Manager - Sales Enablement

Key Equipment Finance & Key Institutional Bank

720-304-1060

 

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