Date   

moderated Re: PictureSmart Being Blocked By Corporate Firewall

 

On Mon, Aug 3, 2020 at 02:04 PM, Van Lant, Robin wrote:
I don’t have admin privileges to make some setting change for it to fully install.
-
Another battle I've had to engage in for multiple users of assistive technology (AT) of all sorts.  AT tends to need to update on a relatively frequent basis, and will most often do so on its own, but that feature is useless if the end-user cannot rely on it.

On some occasions, I have managed to get IT to create a special admin account where the login to same is tracked that allows the user to do the update when it comes along, and on others have made the IT department have a "drop everything now" policy (informal, of course) where the user could call with regard to an AT update and it would go to the top of the list.  These things are generally so quick and easy that if IT will not change its formal policies they are often willing to be a lot more flexible about providing direct service when needed.  It's not like it's every other day, either, but updates to AT usually aren't "purely decorative" in nature.

And the excuse, "Well, you could do your job before without {insert new feature that would make you so much faster and more efficient}," generally doesn't fly if your boss and, if needed, HR are behind you.   Reasonable accommodations are just that, and when a technology pops up that makes work life "more reasonable" and poses no credible security threat or other impediment (e.g., lack of HIPAA compliance), at least here in the USA providing same is legally obligatory.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: PictureSmart Being Blocked By Corporate Firewall

Van Lant, Robin
 

I work for a large US bank and we have tight firewalls.   Our firewall settings have prevented the FTP connections needed for me to do the standard updates and for FS reader to download books.  I reached out to our firewall management team and they set up a session where I walked through what I was trying to do with JAWS and they watched the internet traffic to see the errors.   I know they were putting in a request for an exemption on the FS addresses.  I just tried again and now I can get FS Reader to download a book, but now ran into the issue that I don’t have admin privileges to make some setting change for it to fully install.  I havent’ tried Picture Smart to understand what the issue is there. FS support is the one who helped me understand that FS Reader was trying to make an FTP connection. 

 

So, I recommend seeing if your firewall management team would be willing to do as I did and watch while you try to engage Picture Smart and  such so they can see what the hiccup is and put in a request for the adjustment.

 

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark Fisher
Sent: Saturday, August 1, 2020 5:42 PM
To: main@jfw.groups.io
Subject: Re: PictureSmart Being Blocked By Corporate Firewall

 

Hi All. thanks for the various replies. I'm actually based in Western Australia - and do understand some of the privacy implicaitons fo GDPR etc - however I don't believe that will be an issue for me. So from what I here, only whitelisting all outgoing requests is the only answer. I'm assuming the technical people can trace those through the back end so we'll give that a go. Might need to flag that with FS - I would doubt I'm the only person who's come across this issue.

Cheers and stay safe. 
--
Mark Fisher
Principal - HR Systems
Water Corporation

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moderated New Book Available on Browsing the Web with Screen Reader Programs

David Kingsbury
 

Hi all,

 

Below is the description of a book I just wrote. It can be purchased for $20 at:

https://carroll.org/product/when-one-web-browser-is-not-enough/

 

When One Web Browser Is Not Enough: A Guide for Windows Screen Reader Users

In just the last few years, more web browsers have become accessible, and screen reader users can greatly benefit by becoming familiar with multiple browsers. Websites are complex animals. When things go wrong with one browser, your first line of defense is often to switch browsers. Each browser has strengths and weaknesses, so you can pick and choose features among them to get the best browsing experience. And once you are comfortable with one browser, it’s not hard to pick up the basics of the others.

 

When One Web Browser Is Not Enough: A Guide for Windows Screen Reader Users by David Kingsbury, Assistive Technology Instructor at the Carroll Center for the Blind, is meant to help JAWS, NVDA, and Windows Narrator users to effectively use the four leading web browsers – Google Chrome, Mozilla Firefox, Internet Explorer, and Microsoft Edge – in ways that build on the strengths of each of them. Topics covered include: recent trends in web browser and screen reader usage; web accessibility criteria; screen reader keystrokes and strategies for efficiently accessing and navigating websites; browser menu structure; useful web browser features and commands; and JAWS, NVDA and Narrator customizations. Two appendices – a list of keystrokes and a glossary of Internet terms – are included for convenient reference.

 

 


moderated Re: JAWS freezes when I close Word

soner
 

Hi, it is same here, after closing Word documents, Jaws keeps hanging for a while.

On 2 Aug 2020, at 22:02, CJ &AA MAY <chrisalismay@...> wrote:

I haven't re-started the computer, but re-started Word, and the problem hasn't gone away.
Alison


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Goldfield
Sent: 02 August 2020 15:06
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

Unfortunately, this is a known issue.

I have read that the following workaround should remedy this problem.

1. From within Word press insert+v to bring up the JAWS options dialog.

2. In the edit field type "UIA" without the quotes.

3. Look for the option "USE UIA in Word 365 Documents" and uncheck this option.

4. Press enter twice to close the dialog and to save this change.

Here is the relevant help text pertaining to this feature.

Since Office 2013, JAWS has started to rely on UI Automation (UIA) provided by Microsoft, in order to provide the most robust solution for documents in Office.
Microsoft is making significant changes in UIA in the ongoing development of Office 365 and this control, when unchecked, gives users an opportunity to rely only on the Document Object Model rather than UIA. This could be useful for users who are using Office 365 and run into any issues that might have been introduced by recent changes in UIA.
Restart Word after changing this setting for your changes to take effect.


David Goldfield,
Blindness Assistive Technology Specialist JAWS Certified, 2019

WWW.DavidGoldfield.org

On 8/2/2020 9:51 AM, Sameer wrote:

Dear List members,

Whenever I close Word using Alt+F4, JAWS will freeze for about 30
seconds & automatically resume speech afterwards. But all keystrokes
typed by me during the 30-second interval (For example, moving to the
desktop, launching another program using hotkeys) will be executed
even if JAWS is silent. Also, if I close the Word document using
CTRL+F4 instead of closing Word entirely, this freezing of JAWS does
not happen. The freezing does not happen if I close other Office
programs like Excel or Powerpoint.

This behaviour has been observed for the past couple of weeks with
both JAWS 2019 & JAWS 2020. My OS is Windows 10 version 1909 build
18363.959 & Office
version is 2016 subscription version.

Kindly suggest me how I can stop the freezing of JAWS whenever I close
Word.

Thanking all in advance for any & all suggestions.







moderated Re: question about edge and chrome and jaws

 

 

Edge is available for Windows 7 and works fine, after all, it's just another chromium based browser.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Saturday, August 1, 2020 3:05 PM
To: main@jfw.groups.io
Subject: Re: question about edge and chrome and jaws

 

Yes, you can select a different search provider. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Deb and the girls
Sent: Saturday, August 1, 2020 5:32 PM
To: main@jfw.groups.io
Subject: question about edge and chrome and jaws

 

I have an old laptop with windows 7, jaws 2020, and have downloaded chrome and edge.

I put edge as my homepage but am not keen about bing.  Would it be possible to have edge as my homepage but get google to do the searching.  If so, how would I accomplish that?  Also, if not, is there anything else I can use and get rid of bing?  Also, do I get rid of internet explorer or just leave it there?  I do still use it for some things but  find it is less and less responsive and useful with jaws.

 


moderated Re: Question about accessible screen sharing, being able to see what others share

Ann Byrne
 

Sometimes if you invoke picture smart, alt_spacebar, then p, then c you can read the text on the shared screen.

At 03:06 PM 8/2/2020, you wrote:
As far as I know it is not possible to see screen sharing with zoom and JAWS


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Michael Walker
Sent: Sunday, August 2, 2020 3:58 PM
To: main@jfw.groups.io
Subject: Re: Question about accessible screen sharing, being able to see what others share

Is it not possible with Zoom either?

On Aug 2, 2020, at 2:09 PM, JOHN RIEHL via
groups.io <REALMAN02=VERIZON.NET@groups.io> wrote:

I don't know about Webex. It is not possible to see what people are
sharing using JAWS.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Michael
Walker
Sent: Sunday, August 2, 2020 1:34 PM
To: jfw@groups.io
Subject: Question about accessible screen sharing, being able to see
what others share

Hi, is it possible when using zoom or WebEx to set it up to where I
can see what people are sharing through
screen sharing as a jaws user? Thanks.








moderated Re: JAWS freezes when I close Word

Sharon
 

I’m still getting this behavior with Rord and Outlook 2016.

Sometimes I get it and sometimes I don’t.

Repairing Word and Outlook helped but it’s still happening to some extent.

Sharon

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Sunday, August 2, 2020 6:11 PM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

 

I am using Windows 10 latest update and Jaws 2019. The Office suite is 2019 single version, not 360. Happens when apps close, such as Windows, Excel and other apps as paint, etc.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Sunday, August 2, 2020 4:56 PM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

 

Yes, this is same issue I believe.  JAWS either goes silent or crashes and restarts but takes up to 30 seconds.  This is with latest Windows 10 and JAWS installed.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: Sunday, August 2, 2020 4:40 PM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

 

Of late I’ve been having the same problem in outlook.  No sound at all, almost as if the computer is turned off. 


moderated Re: Question about accessible screen sharing, being able to see whatothers share

Chris Hill
 

I am sure what is sent out is a picture of what is on there screen.  There would be no reason to send control information and text when a picture of it would be simpler.  No screen reader is going to be able to read it.




On 8/2/2020 18:50, Michael Walker wrote:
Hi Chris, what my coworkers are screen sharing is whatever is on their screen, such as what is being displayed in visual studio as they drive. It might be a video, as they screen share themselves programming in visual studios.

On Aug 2, 2020, at 6:34 PM, Chris Hill <hillco@...> wrote:



I doubt it.  The thing being shared is likely an image, and it would have to be ocr'ed and it wouldn't turn out well at all.



On 8/2/2020 18:09, Michael Walker wrote:
Hi John,

What I mean is that I work with people who can see. They run conferences where they share their screens. I wondered if there is a way I can see what they are sharing on their screens.

Thank you,
Mike

On Aug 2, 2020, at 5:33 PM, Jon Nixey <jon.ofhs5790@...> wrote:



Hi Michael,

 

I’m not quite sure what you mean, but I use Zoom frequently and share screens with other blind Zoom users.

Obviously, as the other users are also totally blind, then they can’t actually see what is displayed on the screen, but they can definitely hear any audio soundtrack of what I’m sharing.

Not sure if that helps or not?

 

Kind regards, Jon

 

Sent from Mail for Windows 10

 

From: Michael Walker
Sent: 02 August 2020 18:34
To: jfw@groups.io
Subject: Question about accessible screen sharing, being able to see whatothers share

 

Hi, is it possible when using zoom or WebEx to set it up to where I can see what people are sharing through screen sharing as a jaws user? Thanks.

 

 


moderated Re: can you set up a Gmail account on the same computer this a pop3 account too?

Bill White
 

Hi, Jim. I have a gmail account, and it is just another domain with email addresses. I tend to want to use my Internet Service Provider's email address, because, if anything goes wrong, I am paying for their service, and they will help me resolve problems. With a free gmail account, this is not true, and if something goes wrong, there is no one to call to help with a problem. There are lots of forums to which you can turn, and lots of information on Google.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jim Rawls
Sent: Sunday, August 2, 2020 12:58 PM
To: blindtech@groups.io
Subject: can you set up a Gmail account on the same computer this a pop3 account too?

 

Hi all, for some reason outlook 2016 is acting weird today. All my mail that is supposed to be in my in box is in my deleted folder. Anyway, I have friends tell mee that a  Gmail account  is better. I supposed that is a matter of opinion, but I thought I would have both if possible. I am running outlook 2016, and jaws 2020, on a windows ten computer. Thanks for your help. Jim


moderated Re: Question about accessible screen sharing, being able to see whatothers share

Abraham Sweiss
 

You are out of luck. I am not aware of any screen readers that can handle the videos that come across when using zoom or WebEx.

Thanks,abraham 

On Aug 2, 2020, at 7:50 PM, Michael Walker <michael.walker199014@...> wrote:


Hi Chris, what my coworkers are screen sharing is whatever is on their screen, such as what is being displayed in visual studio as they drive. It might be a video, as they screen share themselves programming in visual studios.

On Aug 2, 2020, at 6:34 PM, Chris Hill <hillco@...> wrote:



I doubt it.  The thing being shared is likely an image, and it would have to be ocr'ed and it wouldn't turn out well at all.



On 8/2/2020 18:09, Michael Walker wrote:
Hi John,

What I mean is that I work with people who can see. They run conferences where they share their screens. I wondered if there is a way I can see what they are sharing on their screens.

Thank you,
Mike

On Aug 2, 2020, at 5:33 PM, Jon Nixey <jon.ofhs5790@...> wrote:



Hi Michael,

 

I’m not quite sure what you mean, but I use Zoom frequently and share screens with other blind Zoom users.

Obviously, as the other users are also totally blind, then they can’t actually see what is displayed on the screen, but they can definitely hear any audio soundtrack of what I’m sharing.

Not sure if that helps or not?

 

Kind regards, Jon

 

Sent from Mail for Windows 10

 

From: Michael Walker
Sent: 02 August 2020 18:34
To: jfw@groups.io
Subject: Question about accessible screen sharing, being able to see whatothers share

 

Hi, is it possible when using zoom or WebEx to set it up to where I can see what people are sharing through screen sharing as a jaws user? Thanks.

 

 


moderated Re: JAWS freezes when I close Word

David Goldfield
 

For the record disabling UIA did not fix this issue for me, either.


David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org
On 8/2/2020 6:11 PM, Rick Mladek wrote:

I am using Windows 10 latest update and Jaws 2019. The Office suite is 2019 single version, not 360. Happens when apps close, such as Windows, Excel and other apps as paint, etc.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Sunday, August 2, 2020 4:56 PM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

 

Yes, this is same issue I believe.  JAWS either goes silent or crashes and restarts but takes up to 30 seconds.  This is with latest Windows 10 and JAWS installed.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: Sunday, August 2, 2020 4:40 PM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

 

Of late I’ve been having the same problem in outlook.  No sound at all, almost as if the computer is turned off. 


moderated Re: Question about accessible screen sharing, being able to see whatothers share

Michael Walker
 

Hi Chris, what my coworkers are screen sharing is whatever is on their screen, such as what is being displayed in visual studio as they drive. It might be a video, as they screen share themselves programming in visual studios.

On Aug 2, 2020, at 6:34 PM, Chris Hill <hillco@...> wrote:



I doubt it.  The thing being shared is likely an image, and it would have to be ocr'ed and it wouldn't turn out well at all.



On 8/2/2020 18:09, Michael Walker wrote:
Hi John,

What I mean is that I work with people who can see. They run conferences where they share their screens. I wondered if there is a way I can see what they are sharing on their screens.

Thank you,
Mike

On Aug 2, 2020, at 5:33 PM, Jon Nixey <jon.ofhs5790@...> wrote:



Hi Michael,

 

I’m not quite sure what you mean, but I use Zoom frequently and share screens with other blind Zoom users.

Obviously, as the other users are also totally blind, then they can’t actually see what is displayed on the screen, but they can definitely hear any audio soundtrack of what I’m sharing.

Not sure if that helps or not?

 

Kind regards, Jon

 

Sent from Mail for Windows 10

 

From: Michael Walker
Sent: 02 August 2020 18:34
To: jfw@groups.io
Subject: Question about accessible screen sharing, being able to see whatothers share

 

Hi, is it possible when using zoom or WebEx to set it up to where I can see what people are sharing through screen sharing as a jaws user? Thanks.

 

 


moderated Re: Question about accessible screen sharing, being able to see whatothers share

Chris Hill
 

I doubt it.  The thing being shared is likely an image, and it would have to be ocr'ed and it wouldn't turn out well at all.



On 8/2/2020 18:09, Michael Walker wrote:
Hi John,

What I mean is that I work with people who can see. They run conferences where they share their screens. I wondered if there is a way I can see what they are sharing on their screens.

Thank you,
Mike

On Aug 2, 2020, at 5:33 PM, Jon Nixey <jon.ofhs5790@...> wrote:



Hi Michael,

 

I’m not quite sure what you mean, but I use Zoom frequently and share screens with other blind Zoom users.

Obviously, as the other users are also totally blind, then they can’t actually see what is displayed on the screen, but they can definitely hear any audio soundtrack of what I’m sharing.

Not sure if that helps or not?

 

Kind regards, Jon

 

Sent from Mail for Windows 10

 

From: Michael Walker
Sent: 02 August 2020 18:34
To: jfw@groups.io
Subject: Question about accessible screen sharing, being able to see whatothers share

 

Hi, is it possible when using zoom or WebEx to set it up to where I can see what people are sharing through screen sharing as a jaws user? Thanks.

 

 


moderated Re: Question about accessible screen sharing, being able to see whatothers share

Michael Walker
 

Hi John,

What I mean is that I work with people who can see. They run conferences where they share their screens. I wondered if there is a way I can see what they are sharing on their screens.

Thank you,
Mike

On Aug 2, 2020, at 5:33 PM, Jon Nixey <jon.ofhs5790@...> wrote:



Hi Michael,

 

I’m not quite sure what you mean, but I use Zoom frequently and share screens with other blind Zoom users.

Obviously, as the other users are also totally blind, then they can’t actually see what is displayed on the screen, but they can definitely hear any audio soundtrack of what I’m sharing.

Not sure if that helps or not?

 

Kind regards, Jon

 

Sent from Mail for Windows 10

 

From: Michael Walker
Sent: 02 August 2020 18:34
To: jfw@groups.io
Subject: Question about accessible screen sharing, being able to see whatothers share

 

Hi, is it possible when using zoom or WebEx to set it up to where I can see what people are sharing through screen sharing as a jaws user? Thanks.

 

 


moderated Re: Question about accessible screen sharing, being able to see whatothers share

Jon Nixey <jon.ofhs5790@...>
 

Hi Michael,

 

I’m not quite sure what you mean, but I use Zoom frequently and share screens with other blind Zoom users.

Obviously, as the other users are also totally blind, then they can’t actually see what is displayed on the screen, but they can definitely hear any audio soundtrack of what I’m sharing.

Not sure if that helps or not?

 

Kind regards, Jon

 

Sent from Mail for Windows 10

 

From: Michael Walker
Sent: 02 August 2020 18:34
To: jfw@groups.io
Subject: Question about accessible screen sharing, being able to see whatothers share

 

Hi, is it possible when using zoom or WebEx to set it up to where I can see what people are sharing through screen sharing as a jaws user? Thanks.

 

 


moderated Re: JAWS freezes when I close Word

Rick Mladek
 

I am using Windows 10 latest update and Jaws 2019. The Office suite is 2019 single version, not 360. Happens when apps close, such as Windows, Excel and other apps as paint, etc.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Sunday, August 2, 2020 4:56 PM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

 

Yes, this is same issue I believe.  JAWS either goes silent or crashes and restarts but takes up to 30 seconds.  This is with latest Windows 10 and JAWS installed.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: Sunday, August 2, 2020 4:40 PM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

 

Of late I’ve been having the same problem in outlook.  No sound at all, almost as if the computer is turned off. 


moderated Re: JAWS freezes when I close Word

Rick Mladek
 

This happening when Excelclosing , as well.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: Sunday, August 2, 2020 4:40 PM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

 

Of late I’ve been having the same problem in outlook.  No sound at all, almost as if the computer is turned off. 


moderated Re: JAWS freezes when I close Word

Dan Longmore
 

Yes, this is same issue I believe.  JAWS either goes silent or crashes and restarts but takes up to 30 seconds.  This is with latest Windows 10 and JAWS installed.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: Sunday, August 2, 2020 4:40 PM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

 

Of late I’ve been having the same problem in outlook.  No sound at all, almost as if the computer is turned off. 


moderated Re: can you set up a Gmail account on the same computer this a pop3 account too?

Marty Hutchings
 

I have a Gmail and a Road runner account both running through Windows Live Mail and Windows 7 and it works fine.
 
Love in Christ
Marty
If we view this present life as our primary goal, we will agree with William Shakespeare who said: “Life is a tale told by an idiot, full of sound and fury, signifying nothing.” From TODAY IN THE WORD June 1, 2020
 

Sent: Sunday, August 02, 2020 3:02 PM
Subject: Re: can you set up a Gmail account on the same computer this a pop3 account too?
 

Yes, I have my gmail account tied directly into Outlook but you can have a separate  way to get gmail either through web mail or using another mail program.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jim Rawls
Sent: Sunday, August 2, 2020 3:58 PM
To: blindtech@groups.io
Subject: can you set up a Gmail account on the same computer this a pop3 account too?

 

Hi all, for some reason outlook 2016 is acting weird today. All my mail that is supposed to be in my in box is in my deleted folder. Anyway, I have friends tell mee that a  Gmail account  is better. I supposed that is a matter of opinion, but I thought I would have both if possible. I am running outlook 2016, and jaws 2020, on a windows ten computer. Thanks for your help. Jim


moderated Re: JAWS freezes when I close Word

David Diamond
 

Of late I’ve been having the same problem in outlook.  No sound at all, almost as if the computer is turned off.