Date   

moderated Re: JAWS freezes when I close Word

Les Kriegler
 

Hi David,
Great info and great timing! I was trying to save a protected document and enable editing about an hour ago and Jaws crashed. I've made the changes you recommended.
Best Regards,

Les

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Goldfield
Sent: Sunday, August 2, 2020 10:06 AM
To: main@jfw.groups.io
Subject: Re: JAWS freezes when I close Word

Unfortunately, this is a known issue.

I have read that the following workaround should remedy this problem.

1. From within Word press insert+v to bring up the JAWS options dialog.

2. In the edit field type "UIA" without the quotes.

3. Look for the option "USE UIA in Word 365 Documents" and uncheck this option.

4. Press enter twice to close the dialog and to save this change.

Here is the relevant help text pertaining to this feature.

Since Office 2013, JAWS has started to rely on UI Automation (UIA) provided by Microsoft, in order to provide the most robust solution for documents in Office.
Microsoft is making significant changes in UIA in the ongoing development of Office 365 and this control, when unchecked, gives users an opportunity to rely only on the Document Object Model rather than UIA. This could be useful for users who are using Office 365 and run into any issues that might have been introduced by recent changes in UIA.
Restart Word after changing this setting for your changes to take effect.


David Goldfield,
Blindness Assistive Technology Specialist JAWS Certified, 2019

WWW.DavidGoldfield.org

On 8/2/2020 9:51 AM, Sameer wrote:

Dear List members,

Whenever I close Word using Alt+F4, JAWS will freeze for about 30
seconds & automatically resume speech afterwards. But all keystrokes
typed by me during the 30-second interval (For example, moving to the
desktop, launching another program using hotkeys) will be executed
even if JAWS is silent. Also, if I close the Word document using
CTRL+F4 instead of closing Word entirely, this freezing of JAWS does
not happen. The freezing does not happen if I close other Office
programs like Excel or Powerpoint.

This behaviour has been observed for the past couple of weeks with
both JAWS 2019 & JAWS 2020. My OS is Windows 10 version 1909 build
18363.959 & Office
version is 2016 subscription version.

Kindly suggest me how I can stop the freezing of JAWS whenever I close
Word.

Thanking all in advance for any & all suggestions.


moderated Re: JAWS freezes when I close Word

David Goldfield
 

Unfortunately, this is a known issue.

I have read that the following workaround should remedy this problem.

1. From within Word press insert+v to bring up the JAWS options dialog.

2. In the edit field type "UIA" without the quotes.

3. Look for the option "USE UIA in Word 365 Documents" and uncheck this option.

4. Press enter twice to close the dialog and to save this change.

Here is the relevant help text pertaining to this feature.

Since Office 2013, JAWS has started to rely on UI Automation (UIA) provided by Microsoft,
in order to provide the most robust solution for documents in Office.
Microsoft is making significant changes in UIA in the
ongoing development of Office 365 and this control, when unchecked, gives users
an opportunity to rely only on the Document Object Model rather than UIA. This
could be useful for users who are using Office 365 and run into any issues that
might have been introduced by recent changes in UIA.
Restart Word after changing this setting for your changes to take effect.


David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org

On 8/2/2020 9:51 AM, Sameer wrote:

Dear List members,

Whenever I close Word using Alt+F4, JAWS will freeze for about 30 seconds & automatically resume speech afterwards. But all keystrokes typed by me during
the 30-second interval (For example, moving to the desktop, launching another program using hotkeys) will be executed even if JAWS is silent. Also, if
I close the Word document using CTRL+F4 instead of closing Word entirely, this freezing of JAWS does not happen. The freezing does not happen if I close
other Office programs like Excel or Powerpoint.

This behaviour has been observed for the past couple of weeks with both JAWS 2019 & JAWS 2020. My OS is Windows 10 version 1909 build 18363.959 & Office
version is 2016 subscription version.

Kindly suggest me how I can stop the freezing of JAWS whenever I close Word.

Thanking all in advance for any & all suggestions.


moderated JAWS freezes when I close Word

Sameer
 

Dear List members,

Whenever I close Word using Alt+F4, JAWS will freeze for about 30 seconds & automatically resume speech afterwards. But all keystrokes typed by me during
the 30-second interval (For example, moving to the desktop, launching another program using hotkeys) will be executed even if JAWS is silent. Also, if
I close the Word document using CTRL+F4 instead of closing Word entirely, this freezing of JAWS does not happen. The freezing does not happen if I close
other Office programs like Excel or Powerpoint.

This behaviour has been observed for the past couple of weeks with both JAWS 2019 & JAWS 2020. My OS is Windows 10 version 1909 build 18363.959 & Office
version is 2016 subscription version.

Kindly suggest me how I can stop the freezing of JAWS whenever I close Word.

Thanking all in advance for any & all suggestions.


--
Regards
Mr. Sameer Latey


moderated Re: Running repair for Jaws2020

Michael Massey
 

Hello.  To add to Les’s response, if you have the latest Jaws executable saved in your preferred location, locate the file and run it.  Since Jaws is already installed, the repair utility will run. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of kevin meyers
Sent: Sunday, August 2, 2020 6:43 AM
To: main@jfw.groups.io
Subject: Running repair for Jaws2020

 

 

 

Hello,

 

I wanted to run the Jaws repair. I went into the Jaws wizard and there was no option to do a repair. Am I looking in the wrong place to run a repair?

 

Thanks,

 

Kevin

 


moderated Re: Running repair for Jaws2020

Les Kriegler
 

Hi Kevin,

Download the Jaws executable file from the FS web site and run it. You can run the repair from there.

Best,

 

Les

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of kevin meyers
Sent: Sunday, August 2, 2020 8:43 AM
To: main@jfw.groups.io
Subject: Running repair for Jaws2020

 

 

 

Hello,

 

I wanted to run the Jaws repair. I went into the Jaws wizard and there was no option to do a repair. Am I looking in the wrong place to run a repair?

 

Thanks,

 

Kevin

 


moderated Running repair for Jaws2020

kevin meyers
 

 

 

Hello,

 

I wanted to run the Jaws repair. I went into the Jaws wizard and there was no option to do a repair. Am I looking in the wrong place to run a repair?

 

Thanks,

 

Kevin

 


moderated Re: edge and default search engine

 

On Sat, Aug 1, 2020 at 11:24 PM, Deb and the girls wrote:
I have 32 bit not 64 on this laptop.  Does that make any difference?
-
I would think not, but I do not have a Windows 10 32-bit machine on which to test.  The main issue is whether you've had original/old Edge replaced by new Edge or not, whether that happened via Windows Update or choosing to update it manually from the Microsoft Edge Download Page.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: edge and default search engine

Deb and the girls
 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brian Vogel
Sent: Saturday, August 01, 2020 7:34 PM
To: main@jfw.groups.io
Subject: Re: edge and default search engine

 

Presuming you mean in New Edge, the Chromium-based one, and you can determine that's what you're using by hitting ALT+F, and if the menu opens you are.  If it doesn't, and you hit ALT+X, that's the Old Edge which should be ditched at this point.
-------------------------------------------------

Changing the Search Engine in Chromium-based Edge Browser

 

What follows presumes you have Edge open and have focus on that window:

 

1. Hit ALT,Down Arrow or ALT+F to throw focus to the Edge Menu button and expand the menu itself.

 

2. Follow that with S for settings.  This will open a tab showing the following address:  edge://settings/profiles   

This is the Edge Settings page.  One could also just open a tab and paste in the address above, but it's better to know how to get there via the menu button.

 

3. Tab once to land on the Profiles item in the Settings tree. Down arrow once to get to the Privacy and Services item, then hit Enter to get that pane to load.

 

4. Hit Tab to throw focus into the pane.  Hit CTRL+F to bring up Find, then enter Address as your search term.  Hit Enter to run that Find.

 

5. The Address Bar entry text will be found.  Hit escape to close the search, then Hit Tab once to land on the actual button for same and activate it.

 

6. You're now in the Address bar settings, and there are three controls there, the titles of which are pretty self explanatory.  To set your default search engine in the address bar, use the setting for that.  To change your default search engine for the browser, go to the last option, Manage search engines, then:

  

             a) Tab once to land in the search box.

             b) Start typing the name of the search engine you wish to use.  If it's one of "the big ones" like Google, Bing, Yahoo, DuckDuckGo, etc., it will very likely be the only search result returned, but sometimes it isn't.

             c) Hit TAB three times.  If your preferred search engine is what you've landed on move to step 7, if it isn't, then down arrow through the results until you land on the search engine you want.

 

7. Right arrow three times to land on the "More Actions" button for that search engine and activate it.

 

8.  This will bring up a pop-up menu, with "Make default" being the first item.  Since that's what you're trying to do, activate that option.

 

You're done.  You can close the seI have 32 bit not 64 on this laptop.  Does that make any difference?ttings tab.

--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: edge and default search engine

 

Presuming you mean in New Edge, the Chromium-based one, and you can determine that's what you're using by hitting ALT+F, and if the menu opens you are.  If it doesn't, and you hit ALT+X, that's the Old Edge which should be ditched at this point.
-------------------------------------------------
Changing the Search Engine in Chromium-based Edge Browser
 
What follows presumes you have Edge open and have focus on that window:
 
1. Hit ALT,Down Arrow or ALT+F to throw focus to the Edge Menu button and expand the menu itself.
 
2. Follow that with S for settings.  This will open a tab showing the following address:  edge://settings/profiles   
This is the Edge Settings page.  One could also just open a tab and paste in the address above, but it's better to know how to get there via the menu button.
 
3. Tab once to land on the Profiles item in the Settings tree. Down arrow once to get to the Privacy and Services item, then hit Enter to get that pane to load.
 
4. Hit Tab to throw focus into the pane.  Hit CTRL+F to bring up Find, then enter Address as your search term.  Hit Enter to run that Find.
 
5. The Address Bar entry text will be found.  Hit escape to close the search, then Hit Tab once to land on the actual button for same and activate it.
 
6. You're now in the Address bar settings, and there are three controls there, the titles of which are pretty self explanatory.  To set your default search engine in the address bar, use the setting for that.  To change your default search engine for the browser, go to the last option, Manage search engines, then:
  
             a) Tab once to land in the search box.
             b) Start typing the name of the search engine you wish to use.  If it's one of "the big ones" like Google, Bing, Yahoo, DuckDuckGo, etc., it will very likely be the only search result returned, but sometimes it isn't.
             c) Hit TAB three times.  If your preferred search engine is what you've landed on move to step 7, if it isn't, then down arrow through the results until you land on the search engine you want.
 
7. Right arrow three times to land on the "More Actions" button for that search engine and activate it.
 
8.  This will bring up a pop-up menu, with "Make default" being the first item.  Since that's what you're trying to do, activate that option.
 
You're done.  You can close the settings tab.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated edge and default search engine

T. Civitello
 

Has anyone worked out how to change the search engine in MS Edge? I tried the below snippet from the Internet but couldn’t locate the links they were describing.  Tom
 
Changing Edge DSE
 
Steps
list of 5 items
•  1
Open Microsoft Edge.
•  2
At the top right, click More actions (...) > Settings.
•  3
On the left, click Privacy and Services. If you don’t find this, first click the Menu (3 horizontal lines) at the top left.
•  4
Scroll to the bottom and click Address bar.
•  5
In the “Search engine used in the address bar” drop-down, select Google.
 


moderated Re: PictureSmart Being Blocked By Corporate Firewall

Randy Barnett
 

Yes I would just talk to IT and freedom scientific I'm sure they do this all the time.

Randy Barnett

On Aug 1, 2020, at 4:42 PM, Mark Fisher <fishsilv@...> wrote:

Hi All. thanks for the various replies. I'm actually based in Western Australia - and do understand some of the privacy implicaitons fo GDPR etc - however I don't believe that will be an issue for me. So from what I here, only whitelisting all outgoing requests is the only answer. I'm assuming the technical people can trace those through the back end so we'll give that a go. Might need to flag that with FS - I would doubt I'm the only person who's come across this issue.

Cheers and stay safe. 
--
Mark Fisher
Principal - HR Systems
Water Corporation


moderated Re: PictureSmart Being Blocked By Corporate Firewall

Mark Fisher
 

Hi All. thanks for the various replies. I'm actually based in Western Australia - and do understand some of the privacy implicaitons fo GDPR etc - however I don't believe that will be an issue for me. So from what I here, only whitelisting all outgoing requests is the only answer. I'm assuming the technical people can trace those through the back end so we'll give that a go. Might need to flag that with FS - I would doubt I'm the only person who's come across this issue.

Cheers and stay safe. 
--
Mark Fisher
Principal - HR Systems
Water Corporation


moderated Re: PictureSmart Being Blocked By Corporate Firewall

Abraham Sweiss
 

And then there is reality.  If Freedom Scientific servers do not meet the requirements of gdPR, the California privacy  LAWS, Hippa or what ever regulation the company has to comply with,  with the risk of fines up to4% of revenue,  what would it be cheaper to do.  Find a reason to let go of the person demanding this specific  accommodation or risk the fine.

 

I agree if this specific function of jaws is required to complete the day to day operations of the job the company should work with Freedom Scientific,  but if you do not work with the employer and understand their point of view, then  in the end things will not work out well for everyone.

 

And I suspect the first question from the employer will be that since picture smart is a relatively new function in jaws, how were you able to get your job done before this feature was added.

 

Now I do not want to seem argumentative and I am fortunate  to work with a US company that has to comply with all the above regulations and I need to take a class once a year for several of the above regulations to ensure I understand the laws.   And they are able to provide the needed accommodations.  However if that company had to way the risks of their consumers privacy, which law do you think they will follow.

 

Thanks, Abraham            

 

From: Brian Vogel
Sent: Saturday, August 1, 2020 5:09 PM
To: main@jfw.groups.io
Subject: Re: PictureSmart Being Blocked By Corporate Firewall

 

On Sat, Aug 1, 2020 at 04:56 PM, Abraham Sweiss wrote:

You need to take into consideration the GDP our rules, the California privacy laws, and what other regulations your company has to follow.

-
I need to take into consideration what I believe to be the presented scenario:  A US company operating out of the US.  

The HR person, in consultation with legal, if needed, can decide what regulations must be followed.  And if there are conflicts (and often there are) which regulation takes precedence.  Having reasonable accommodations in order to perform one's job functions is a huge part of the Americans with Disabilities Act.

But the one thing you don't do is just shrug and not pursue anything because, "that's just the way things are."  The way things are is very often entirely accidental, and, if intentional, those intentions may need to be changed.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss

 


moderated Re: question about edge and chrome and jaws

Dan Longmore
 

Yes, you can select a different search provider. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Deb and the girls
Sent: Saturday, August 1, 2020 5:32 PM
To: main@jfw.groups.io
Subject: question about edge and chrome and jaws

 

I have an old laptop with windows 7, jaws 2020, and have downloaded chrome and edge.

I put edge as my homepage but am not keen about bing.  Would it be possible to have edge as my homepage but get google to do the searching.  If so, how would I accomplish that?  Also, if not, is there anything else I can use and get rid of bing?  Also, do I get rid of internet explorer or just leave it there?  I do still use it for some things but  find it is less and less responsive and useful with jaws.

 


moderated Re: question about edge and chrome and jaws

Milton Ota
 

Hi,

 

Are you able to update that computer running Windows 7 to Windows 10?

 

I don’t think Microsoft Edge will work on Windows 7 but I may be wrong.

 

You are not taking advantage of all that JAWS 2020 offers in in Windows 10 when you are only running Windows 7.

 

It may be time to invest in a new Windows 10 Computer.

 

Milton

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Deb and the girls
Sent: Saturday, August 1, 2020 4:32 PM
To: main@jfw.groups.io
Subject: question about edge and chrome and jaws

 

I have an old laptop with windows 7, jaws 2020, and have downloaded chrome and edge.

I put edge as my homepage but am not keen about bing.  Would it be possible to have edge as my homepage but get google to do the searching.  If so, how would I accomplish that?  Also, if not, is there anything else I can use and get rid of bing?  Also, do I get rid of internet explorer or just leave it there?  I do still use it for some things but  find it is less and less responsive and useful with jaws.

 


moderated question about edge and chrome and jaws

Deb and the girls
 

I have an old laptop with windows 7, jaws 2020, and have downloaded chrome and edge.

I put edge as my homepage but am not keen about bing.  Would it be possible to have edge as my homepage but get google to do the searching.  If so, how would I accomplish that?  Also, if not, is there anything else I can use and get rid of bing?  Also, do I get rid of internet explorer or just leave it there?  I do still use it for some things but  find it is less and less responsive and useful with jaws.

 


moderated Re: PictureSmart Being Blocked By Corporate Firewall

 

On Sat, Aug 1, 2020 at 04:56 PM, Abraham Sweiss wrote:
You need to take into consideration the GDP our rules, the California privacy laws, and what other regulations your company has to follow.
-
I need to take into consideration what I believe to be the presented scenario:  A US company operating out of the US.  

The HR person, in consultation with legal, if needed, can decide what regulations must be followed.  And if there are conflicts (and often there are) which regulation takes precedence.  Having reasonable accommodations in order to perform one's job functions is a huge part of the Americans with Disabilities Act.

But the one thing you don't do is just shrug and not pursue anything because, "that's just the way things are."  The way things are is very often entirely accidental, and, if intentional, those intentions may need to be changed.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: PictureSmart Being Blocked By Corporate Firewall

Abraham Sweiss
 

You need to take into consideration the GDP our rules, the California privacy laws, and what other regulations your company has to follow.
If freedom scientific does not comply with any of the above regulations, your companies security and legal teams will prevent you from using that particular function and jaws

Thanks,abraham 

On Aug 1, 2020, at 12:27 PM, Brian Vogel <britechguy@...> wrote:

On Sat, Aug 1, 2020 at 11:55 AM, soner wrote:
What you need to do is to tell the relevant network guys to whitelist
all the outgoing connection requests from Jaws on corporate firewall,
there is no other way.
-
And if they refuse, be prepared to get your boss involved first, then HR if needed.  This is both an "ability to do my job" and an ADA issue.  There is also no credible security risk from allowing JAWS the communication mechanisms it routinely uses.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: PictureSmart Being Blocked By Corporate Firewall

 

On Sat, Aug 1, 2020 at 11:55 AM, soner wrote:
What you need to do is to tell the relevant network guys to whitelist
all the outgoing connection requests from Jaws on corporate firewall,
there is no other way.
-
And if they refuse, be prepared to get your boss involved first, then HR if needed.  This is both an "ability to do my job" and an ADA issue.  There is also no credible security risk from allowing JAWS the communication mechanisms it routinely uses.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: PictureSmart Being Blocked By Corporate Firewall

Richard Turner
 

I work fo the State of Oregon and have never run into this problem and their security is pretty darn tight.
Hopefully the network admins where this person works will be open to white listing those ports.



Richard
"He that cannot forgive others breaks the bridge over which he must pass himself,” and we forget that only grace can break the cycle of ancient hatreds among peoples. (It is notable that while I have regretted not granting grace to others, I’ve never once regretted extending it.)" - Edward Herbert

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of soner
Sent: Saturday, August 1, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: PictureSmart Being Blocked By Corporate Firewall

Jaws does not have proxy settings of course, at least as of the moment.
What you need to do is to tell the relevant network guys to whitelist all the outgoing connection requests from Jaws on corporate firewall, there is no other way.

On 8/1/20, JM Casey <jmcasey@...> wrote:
JAWS has proxy settings?

If so, I never knew I guess. It’s a good idea because yeah, I’m not
surprised that people on corporate machines/networks would run into trouble.
It must have had a special exception at my old workplace.





From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark Fisher
Sent: July 31, 2020 6:57 PM
To: main@jfw.groups.io
Subject: PictureSmart Being Blocked By Corporate Firewall



Hi
Trying to find the proxy settings in JAWS 2020 to allow PictureSmart,
Automatic Updates and Research It to work through our corporate firewall.
Any suggestions greatly appreciated - can't find anything in the
documentation.

Cheers and stay safe.
--
Mark Fisher
Principal - HR Systems
Water Corporation