Date   
moderated Re: Best Jaws version with Win 8.1

Milton Ota
 

Hello,

 

I am not sure if this has been addressed but from seeing your response, Norma, Have you check to see if you are eligible for upgrading your Win 8.1 to Windows 10?

 

Have you check to see if you have installed the updates for Office 365?

 

I would try these steps and get updated to properly see that JAWS 2020 is then still giving you the problems you are describing.

 

Milton

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Norma A. Boge
Sent: Sunday, June 7, 2020 4:17 PM
To: main@jfw.groups.io
Subject: Re: Best Jaws version with Win 8.1

 

Hi,

 

All I have to go on is problems that occur when using J2020 do not occur when using 2019. They include:

 

Even more sluggishness in outlook 365, esp. when replying to a message

 

In Word 365, Jaws says “normal” when I arrow up and down through lines whether they have text or not. I spent an hour with a FS tech trying to resolve this issue and we finally ended up restoring J2020 factory settings. Major PITA. J2020 was OK for a few months, and now it’s happening again. So I need to use J2019 when working in Word.

 

There are other issues which I can’t recall now. And I know I’m not the only one who’s expressing frustration with J2020 problems.

 

Regards,

Norma

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Saturday, June 6, 2020 4:43 PM
To: main@jfw.groups.io
Subject: Re: Best Jaws version with Win 8.1

 

Well…what problems are you having?

Is there any particular reason you feel your performance issues are related to jaws?

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Norma A. Boge
Sent: June 6, 2020 5:07 PM
To: main@jfw.groups.io
Subject: Re: Best Jaws version with Win 8.1

 

Hi and thanks. I’ll give 2020 a try with my Win 8.1 PC, but I’m not too optimistic. I can’t even get optimal performance using J2020 with Windows 10. But, maybe I’ll get lucky…

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Saturday, June 6, 2020 3:14 PM
To: main@jfw.groups.io
Subject: Re: Best Jaws version with Win 8.1

 

Get the latest version, if you can. You can always still keep older versions on the computer in case you need them at a later time.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Norma A. Boge
Sent: June 6, 2020 11:50 AM
To: list Jaws <jfw@groups.io>
Subject: Best Jaws version with Win 8.1

 

Hi group,

 

I’d like a recommendation as to the version of Jaws which will give me optimal performance with Windows 8.1 pro.

 

Thanks,

Norma

 

moderated Re: Jaws2019 Strange for Jaws tandem

Glenn / Lenny
 

What are you using for a keyboard?
If it is a USB one, if you can, try another keyboard.
If it is a laptop, try plugging in another keyboard, and if that prevents it from happening, you will know what is causing the problem.
HTH.
Glenn

----- Original Message -----
Sent: Sunday, June 07, 2020 6:08 PM
Subject: Re: Jaws2019 Strange for Jaws tandem

Hi Glenn  Well it did it again 2 time today (Sunday) when I was finish reading website and came on email  when I press enter on unread email to open  it’s say jaws tandem and enter the id number from who want to do tandem computer  I said oh no not again so I press alt f4 to closed tandem window . I don’t know what to do stop this jaws tandem keep popped in window screen for no reason at all!!

Addison

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Glenn / Lenny
Sent: Friday, June 05, 2020 2:14 PM
To: main@jfw.groups.io
Subject: Re: Jaws2019 Strange for Jaws tandem

 

So perhaps the alt key is sticking for Addison, and if she is doing insert T for Title, that would cause this.

Usually alt is the culprit in cases like this.

Glenn

----- Original Message -----

From: NFB Lab 4

Sent: Friday, June 05, 2020 1:08 PM

Subject: Re: Jaws2019 Strange for Jaws tandem

 

The keystroke to start tandem is insert alt T.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Friday, June 05, 2020 12:33 PM
To: main@jfw.groups.io
Subject: Re: Jaws2019 Strange for Jaws tandem

 

There is a key to launch Jaws Tandem, I forget what it is because I usually get to it through the menus, but I suspect that you might be inadvertently pressing that key combination.

Maybe you have a sticky key which is part of that needed key combination and you are just doing the rest of the combination that launches Jaws Tandem.

Glenn

----- Original Message -----

Sent: Friday, June 05, 2020 11:28 AM

Subject: Jaws2019 Strange for Jaws tandem

 

Hello All  I’m using desktop computer window10 and jaws2019 !! I don’t know what’s going on  for some reason about jaws tandem keep popping up on window screen  while I’m on IE ,firefox and email window !! When I open IE  and was on website  reading  about 10 or 15  minute later I went to email  suddenly  while I was trying to press enter on the email to read  it’s say alt left arrow  then I press insert t for title  it’s say microsoft outlook  then I try to press insert down arrow to read the email however it’s say alt down arrow then I press insert t then it’s say jaws tandem enter the id number who is doing to do tandem  then I say what?? So I press alt f4 to close it out it’s say jaws tandem closed  !! So it’s doing that when I opened firefox too. Does anyone have this problem ? It have been going on in March,April and last month and again 3 day ago !!

Addison

moderated Re: Jaws2019 Strange for Jaws tandem

O.Addison Gethers
 

Hi Glenn  Well it did it again 2 time today (Sunday) when I was finish reading website and came on email  when I press enter on unread email to open  it’s say jaws tandem and enter the id number from who want to do tandem computer  I said oh no not again so I press alt f4 to closed tandem window . I don’t know what to do stop this jaws tandem keep popped in window screen for no reason at all!!

Addison

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Glenn / Lenny
Sent: Friday, June 05, 2020 2:14 PM
To: main@jfw.groups.io
Subject: Re: Jaws2019 Strange for Jaws tandem

 

So perhaps the alt key is sticking for Addison, and if she is doing insert T for Title, that would cause this.

Usually alt is the culprit in cases like this.

Glenn

----- Original Message -----

From: NFB Lab 4

Sent: Friday, June 05, 2020 1:08 PM

Subject: Re: Jaws2019 Strange for Jaws tandem

 

The keystroke to start tandem is insert alt T.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Friday, June 05, 2020 12:33 PM
To: main@jfw.groups.io
Subject: Re: Jaws2019 Strange for Jaws tandem

 

There is a key to launch Jaws Tandem, I forget what it is because I usually get to it through the menus, but I suspect that you might be inadvertently pressing that key combination.

Maybe you have a sticky key which is part of that needed key combination and you are just doing the rest of the combination that launches Jaws Tandem.

Glenn

----- Original Message -----

Sent: Friday, June 05, 2020 11:28 AM

Subject: Jaws2019 Strange for Jaws tandem

 

Hello All  I’m using desktop computer window10 and jaws2019 !! I don’t know what’s going on  for some reason about jaws tandem keep popping up on window screen  while I’m on IE ,firefox and email window !! When I open IE  and was on website  reading  about 10 or 15  minute later I went to email  suddenly  while I was trying to press enter on the email to read  it’s say alt left arrow  then I press insert t for title  it’s say microsoft outlook  then I try to press insert down arrow to read the email however it’s say alt down arrow then I press insert t then it’s say jaws tandem enter the id number who is doing to do tandem  then I say what?? So I press alt f4 to close it out it’s say jaws tandem closed  !! So it’s doing that when I opened firefox too. Does anyone have this problem ? It have been going on in March,April and last month and again 3 day ago !!

Addison

moderated Re: Best Jaws version with Win 8.1

Norma A. Boge
 

Hi,

 

All I have to go on is problems that occur when using J2020 do not occur when using 2019. They include:

 

Even more sluggishness in outlook 365, esp. when replying to a message

 

In Word 365, Jaws says “normal” when I arrow up and down through lines whether they have text or not. I spent an hour with a FS tech trying to resolve this issue and we finally ended up restoring J2020 factory settings. Major PITA. J2020 was OK for a few months, and now it’s happening again. So I need to use J2019 when working in Word.

 

There are other issues which I can’t recall now. And I know I’m not the only one who’s expressing frustration with J2020 problems.

 

Regards,

Norma

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Saturday, June 6, 2020 4:43 PM
To: main@jfw.groups.io
Subject: Re: Best Jaws version with Win 8.1

 

Well…what problems are you having?

Is there any particular reason you feel your performance issues are related to jaws?

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Norma A. Boge
Sent: June 6, 2020 5:07 PM
To: main@jfw.groups.io
Subject: Re: Best Jaws version with Win 8.1

 

Hi and thanks. I’ll give 2020 a try with my Win 8.1 PC, but I’m not too optimistic. I can’t even get optimal performance using J2020 with Windows 10. But, maybe I’ll get lucky…

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Saturday, June 6, 2020 3:14 PM
To: main@jfw.groups.io
Subject: Re: Best Jaws version with Win 8.1

 

Get the latest version, if you can. You can always still keep older versions on the computer in case you need them at a later time.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Norma A. Boge
Sent: June 6, 2020 11:50 AM
To: list Jaws <jfw@groups.io>
Subject: Best Jaws version with Win 8.1

 

Hi group,

 

I’d like a recommendation as to the version of Jaws which will give me optimal performance with Windows 8.1 pro.

 

Thanks,

Norma

 

moderated Re: Antivirus software.

Jason White
 

I don’t know about “most accessible”, as I haven’t been comparing security software for accessibility, but it is highly accessible.

 

Note also that Microsoft has strengthened Windows Defender over time. For example, in Windows 2004, there is now an option to block “potentially unwanted applications” that may not be malware as such, but which have effects that you probably don’t want or don’t intend. Another Windows 10 release (I can’t remember whether it was 1903 or 1909) added “tamper protection” to Windows Defender, which you also need to turn on in Windows Security.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of david Jennette
Sent: Saturday, June 6, 2020 6:37 PM
To: jfw@groups.io
Subject: Antivirus software.

 

Hi. I’ve asked this a few years ago but I figured it’s time to ask again do to things changing. I’m wondering if Windows defender is still the most accessible antivirus software or if there are others now that work well with Jaws. Thanks.

moderated Re: Antivirus software.

Patrick Murphy
 

Hi,

I too use eset. Despite a number of calls to them about accessibility, it
has fallen on deaf ears.
pat

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of David
Griffith
Sent: Sunday 7 June 2020 00:00
To: main@jfw.groups.io
Subject: Re: Antivirus software.

I have heard a lot about how Windows Defender has improved. So much so I
abandoned the ESET Smart security subscription I had because of
deteriorating accessibility.
I have however kept my old 1.7 version of Malwarebytes going and resisted
program upgrade to maintain accessibility although I let the virus database
keep up to date.
Thank goodness I did. During the last week Malwarebytes identified a Trojan
on my laptop that Windows Defender was completely oblivious of despite my
performing a complete Windows Defender scan after the Malwarebytes alert.
I turned to Windows Defender as Initially Malwarebytes was struggling and
failing to quarantine this Trojan threat.
On investigation it had infected one of the plug-in directories of
Videoland VLC. Uninstalling VLC did not succeed in removing the offending
files and predictably trying to delete these files manually also failed as
Windows identified them as being used by another process.
Eventually a full scan by Malwarebyte was able to remove this trojan from my
registry in memory and I was finally able to also delete the offending VLC
directories as a failsafe.
What was more concerning was the fact that Windows Defender was completely
unaware of this problem and failed to react.
David Griffith





-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of david Jennette
Sent: 06 June 2020 23:37
To: jfw@groups.io
Subject: Antivirus software.

Hi. I've asked this a few years ago but I figured it's time to ask again do
to things changing. I'm wondering if Windows defender is still the most
accessible antivirus software or if there are others now that work well with
Jaws. Thanks.

moderated latest Outlook issue

Rick Mladek
 

Hello all,

 

When going through my inbox with outlook 2019 single key type and not 365, also Jaws 2019 due to Jaws 2020 being too troubled and latest Windows 10.

 

When in my inbox, having many emails to go through, I highlight the first, listen to the subject and if nothing I choose to listen to, I simply delete. The inbox then shows zero messages within until I arrow down and it then will read the next message. Before, it would automatically read the next message in succession for me to either delete again or read. I’ve not changed any settings.

 

Any ideas why this is listing my inbox as having zero messages within when it actually may have many? Then not recognizing the next until I arrow down to the next, then it will tell me how many messages within the inbox. Odd and hope someome can tell me what may need changed to correct this issue.

 

Thanks all,

 

Rick

moderated Re: Best Jaws version with Win 8.1

Cornelius
 

Go for the latest JAWS2020.
 
 

From: Norma A. Boge
Sent: Saturday, June 6, 2020 11:49 PM
To: list Jaws
Subject: Best Jaws version with Win 8.1
 

Hi group,

 

I’d like a recommendation as to the version of Jaws which will give me optimal performance with Windows 8.1 pro.

 

Thanks,

Norma

 

moderated Re: Antivirus software.

david Jennette
 

Thanks. It's still looking like defender is the package of choice. I do know it's improving but I did want to see if anyone had heard of any accessibility improvements in other security software. Just a head's up. Your probably going to see a repeat of my original message because for some reason it took an hour or two to post to the list so I sent it again. Sorry about that.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Emre Rencber
Sent: Saturday, June 6, 2020 6:23 PM
To: main@jfw.groups.io
Subject: Re: Antivirus software.

Windows defender is so accessible but it is'nt good guard. I recommend Kaspersky. But, there are very accessibility problem this software. Of course it is very very very good antivirus.

2020-06-07 1:37 GMT+03:00, david Jennette <dcjenn@...>:
Hi. I've asked this a few years ago but I figured it's time to ask
again do to things changing. I'm wondering if Windows defender is
still the most accessible antivirus software or if there are others
now that work well with Jaws. Thanks.




moderated Re: Antivirus software.

 

On Sat, Jun 6, 2020 at 08:20 PM, david Jennette wrote:
I sent this an hour or so ago but didn’t see it post to the list so I’m going to try again.
---------

It posted the first time, and you have received multiple responses.  Check your spam folder and/or filters.

You can review what has already been said here:  https://jfw.groups.io/g/main/topic/74722542

 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss

moderated Antivirus software.

david Jennette
 

I sent this an hour or so ago but didn’t see it post to the list so I’m going to try again. Sorry if you all get the message a second time.

I’m wondering if windows defender is still the best antivirus software to use with jaws or if there are now other packages that are accessible now. I figured I’d ask because some time has passed and things might have changed. Thanks.

moderated Re: Antivirus software.

 

On Sat, Jun 6, 2020 at 07:00 PM, David Griffith wrote:
What was more concerning was the fact that Windows Defender was completely
unaware of this problem and failed to react.
David,

          I cannot definitively say this is what happened here, but you need to familiarize yourself with the concept of the false positive, which all scanners occasionally have.

          Also, the site, virustotal.com, allows you to submit either a file by upload, or URLs that would download something, for scanning by over 70 engines.  Unless you have a huge majority of these declaring something bad, you can be quite sure it's a false positive.  It's not unusual to have up to 5 of the engines flag something that all the others do not.  False positives simply happen.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss

moderated Re: Antivirus software.

 

On Sat, Jun 6, 2020 at 07:23 PM, Emre Rencber wrote:
Windows defender is so accessible but it is'nt good guard.
Absolutely, positively incorrect.  And it's been incorrect ever since the redesign of Windows Defender, now Windows Security, for Windows 8.1.  I trust the testing of the labs that do this sort of thing a lot more than the pronouncements of random members on any forum/group.  For those who want to see what the professionals who test this stuff repeatedly have to say, See the most recent plus the last several years of historical test results from:

AV Test

AV Comparatives

SE Labs  (Reports Page)

MRG Effitas  (360 Protection Testing Category)

 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss

moderated Re: Antivirus software.

Emre Rencber
 

Windows defender is so accessible but it is'nt good guard. I recommend
Kaspersky. But, there are very accessibility problem this software. Of
course it is very very very good antivirus.

2020-06-07 1:37 GMT+03:00, david Jennette <dcjenn@...>:

Hi. I've asked this a few years ago but I figured it's time to ask again do
to things changing. I'm wondering if Windows defender is still the most
accessible antivirus software or if there are others now that work well
with
Jaws. Thanks.




moderated Re: Antivirus software.

David Griffith
 

I have heard a lot about how Windows Defender has improved. So much so I
abandoned the ESET Smart security subscription I had because of
deteriorating accessibility.
I have however kept my old 1.7 version of Malwarebytes going and resisted
program upgrade to maintain accessibility although I let the virus database
keep up to date.
Thank goodness I did. During the last week Malwarebytes identified a Trojan
on my laptop that Windows Defender was completely oblivious of despite my
performing a complete Windows Defender scan after the Malwarebytes alert.
I turned to Windows Defender as Initially Malwarebytes was struggling and
failing to quarantine this Trojan threat.
On investigation it had infected one of the plug-in directories of
Videoland VLC. Uninstalling VLC did not succeed in removing the offending
files and predictably trying to delete these files manually also failed as
Windows identified them as being used by another process.
Eventually a full scan by Malwarebyte was able to remove this trojan from my
registry in memory and I was finally able to also delete the offending VLC
directories as a failsafe.
What was more concerning was the fact that Windows Defender was completely
unaware of this problem and failed to react.
David Griffith

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of david Jennette
Sent: 06 June 2020 23:37
To: jfw@groups.io
Subject: Antivirus software.

Hi. I've asked this a few years ago but I figured it's time to ask again do
to things changing. I'm wondering if Windows defender is still the most
accessible antivirus software or if there are others now that work well with
Jaws. Thanks.

moderated Re: Antivirus software.

Pastor Gil Pries
 

Windows Defender works well.

I use it and haven’t had any viruses.

 

Pastor Gil

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of david Jennette
Sent: Saturday, June 6, 2020 3:37 PM
To: jfw@groups.io
Subject: Antivirus software.

 

Hi. I’ve asked this a few years ago but I figured it’s time to ask again do to things changing. I’m wondering if Windows defender is still the most accessible antivirus software or if there are others now that work well with Jaws. Thanks.

moderated Re: Antivirus software.

Lino Morales
 

Hi Dave. Windows Security works great with both JAWS and NVDA.

               

                                                                                                                                                                                                                                                                                                                               

                                                                                                                                                                                                                                                                                                                                                Sent from Mail for Windows 10

                                                                                                               

 

From: david Jennette
Sent: Saturday, June 6, 2020 6:37 PM
To: jfw@groups.io
Subject: Antivirus software.

 

Hi. I’ve asked this a few years ago but I figured it’s time to ask again do to things changing. I’m wondering if Windows defender is still the most accessible antivirus software or if there are others now that work well with Jaws. Thanks.

 

moderated Antivirus software.

david Jennette
 

Hi. I’ve asked this a few years ago but I figured it’s time to ask again do to things changing. I’m wondering if Windows defender is still the most accessible antivirus software or if there are others now that work well with Jaws. Thanks.

moderated Re: Best Jaws version with Win 8.1

JM Casey
 

Well…what problems are you having?

Is there any particular reason you feel your performance issues are related to jAWS?

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Norma A. Boge
Sent: June 6, 2020 5:07 PM
To: main@jfw.groups.io
Subject: Re: Best Jaws version with Win 8.1

 

Hi and thanks. I’ll give 2020 a try with my Win 8.1 PC, but I’m not too optimistic. I can’t even get optimal performance using J2020 with Windows 10. But, maybe I’ll get lucky…

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Saturday, June 6, 2020 3:14 PM
To: main@jfw.groups.io
Subject: Re: Best Jaws version with Win 8.1

 

Get the latest version, if you can. You can always still keep older versions on the computer in case you need them at a later time.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Norma A. Boge
Sent: June 6, 2020 11:50 AM
To: list Jaws <jfw@groups.io>
Subject: Best Jaws version with Win 8.1

 

Hi group,

 

I’d like a recommendation as to the version of Jaws which will give me optimal performance with Windows 8.1 pro.

 

Thanks,

Norma

 

moderated Re: Best Jaws version with Win 8.1

Norma A. Boge
 

Hi and thanks. I’ll give 2020 a try with my Win 8.1 PC, but I’m not too optimistic. I can’t even get optimal performance using J2020 with Windows 10. But, maybe I’ll get lucky…

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Saturday, June 6, 2020 3:14 PM
To: main@jfw.groups.io
Subject: Re: Best Jaws version with Win 8.1

 

Get the latest version, if you can. You can always still keep older versions on the computer in case you need them at a later time.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Norma A. Boge
Sent: June 6, 2020 11:50 AM
To: list Jaws <jfw@groups.io>
Subject: Best Jaws version with Win 8.1

 

Hi group,

 

I’d like a recommendation as to the version of Jaws which will give me optimal performance with Windows 8.1 pro.

 

Thanks,

Norma