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moderated
How can I get at Zoom's "Settings" et. al without being in an actual meeting?
Hi! I believe that I have properly installed the Zoom meeting app. However, when I start it my only options seem to be 1) join a meeting or 2) sign-in. What I would like to do is explore the app’s settings (e.g., accessibility > Keyboard Shortcuts) and other options, but I do not seem to be able to access this. So, must you actually sign-in to an actual meeting before you can access things like “Settings?” How else can I get at my Zoom app’s options? Thanks, Richard
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moderated
Re: Latest JAWS 2020 and continued Outlook 2016 issues
If the detect tables does not work, another possibility is that layout tables are causing you grief so make sure they are turned off.
Web sites have CSS in order to put text into columns and other cute layouts, but Mail generally ignores CSS functions for complex layout so designers end up using tables with multi row or multi column spans that can not effectively be read column by column row by row, so the screen reader ends up either reading things repetitively or else skipping important information.
Sometimes the mail will have a plain text alternative either in the same message or in a subscribe button. This of course brings its own problems.
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moderated
Re: jaws 2020 not starting correctly.
Patrick Murphy <murphy.patrick42@...>
Hi Dave/everyone,
I believe i have a definite answer to the problem!!!
Here is what i did.
This is assuming that you have two versions of jaws on the machine, both
effected by the 90 day ilm local key, just as mine was.
I have jaws2018 and jaws2020.
Ok, here we go!
Uninstall jaws2020 leaving behind the shared settings. Delete the user
settings.
Restart the machine.
Uninstall jaws 2018, only this time, take all shared and user settings.
Restart the machine.
Using narrator or nvda or whatever suits you:
Go into add/remove programs.
Remove anything with freedom scientific on it, and i mean anything.
Use the "windows+r" key and type in "c:\users\username\appdata".
Obviously, the "username" part of this command is the account that jaws was
running under, most likely your local account.
Go into each of the folders here, local, localo and roming.
Again, anywhere you see freedom scientific or jaws, delete it.
Then go into "c:\programfiles".
Again, delete any mention of jaws or freedom scientific.
Do the same for programfiles(x86).
If you don't have it already, install ccleaner.
Select the "registery" option, and scan for issues.
If any issues are found, select to fix them.
Restart your machine.
You should now have a machine that is completely clear of all freedom
scientific products, their rubbish left behind, and any mention of them in
the registery.
Now, reinstall jaws2018.
You will be asked for your authorization, as the local 90 day ilm key is now
gone. At last!!
Once you reactivate jaws, it runs as normal.
Now for the final part.
Install the latest version of jaws2020.
It will ask you if you want to import the settings from jaws 2018.
Select "yes".
Jaws 2020 will now ask for activation. Select to run it in 40 minute mode.
Set it to start at the logon screen, and always for your username. Don't
check the box to start for all users.
Restart your machine.
Yeo!!! Now it works properly.
It still checks while loading (grace period authorization introduced in
2019), but finding nothing, it starts in 40 minute mode, and behaves exactly
like it should.
As a result, therefore, there is now absolutely no doubt in my mind, that
the authorization is the problem/bug.
My advice after all of this, is "don't" install a trial 90 day ilm local
key, or you will have nothing but trouble.
I haven't paid for the actual upgrade yet, but i am hoping, that the newer
form of authorization (internet activated), shouldn't have a problem.
If anyone likes to comment on this, please let me know. However, i consider
the matter closed, as i firmly believe, that i have proved exactly what the
problem was.
Perhaps, freedomscientific should have a good look at this.
Thanks for all your help over the last while, and for all the suggestions.
Kindest regards and stay well,
Patrick
toggle quoted message
Show quoted text
-----Original Message----- From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Durber Sent: Wednesday 29 April 2020 09:13 To: main@jfw.groups.io Subject: Re: jaws 2020 not starting correctly. Hello Patrick: My last suggestion would be, have JAWS 2018 checked, for the Log On screen, so you can enter your password, then either start JAWS 2020 from the Run dialog box or, set up a short cut key and start it that way. Good Luck. Dave Durber ----- Original Message ----- From: "Patrick Murphy" <murphy.patrick42@...> To: <main@jfw.groups.io> Sent: Wednesday, April 29, 2020 7:09 AM Subject: Re: jaws 2020 not starting correctly. Hi Dave,
already tried that, and it didn't work.
regards,
patrick
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 18:45
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hello Patrick:
I think I may have found the solution to your problem.
In JAWS 2020
1. In the "Automatically Start JAWS" dialog box, uncheck the, "Start JAWS
at
the Logon screen", and set the "Start JAWS after logon: to "Never". Click
the 2 OK buttons to close the 2 dialog boxes.
2. Unload JAWS 2020.
In JAWS 2018
3. Load JAWS 2018.
4. In the "Automatically Start JAWS" dialog box, check the, "Start JAWS at
the Logon screen", and leave the "Start JAWS after logon: at "Never".
Click
the 2 OK buttons to close the 2 dialog boxes.
5. Unload JAWS 2018.
Back in JAWS 2020
6. Load JAWS 2020.
7. In the "Automatically Start JAWS" dialog box, leave the, "Start JAWS at
the Logon screen", unchecked, and set the "Start JAWS after logon: to
"always". Click the 2 OK buttons to close the 2 dialog boxes.
8. restart your computer. Hopefully, after you have entered your password,
and pressed the OK button to proceed, (that is, if you use the logon
screen), JAWS 2020 will start correctly, after the start up procedure has
been completed.
When I looked in the "Automatically Start Jaws" dialog boxes for both JAWS
2018 and 2020, I found the "Start Jaws after logon for this user", was set
to "Always", in both versions, why this should b, I do not know.
I will be very interested to hear from you if the above procedure solves
your problem.
Dave Durber
----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Tuesday, April 28, 2020 2:20 PM
Subject: Re: jaws 2020 not starting correctly.
Hi Dave,
Jaws 2020. I have also tried it with jaws2018 which works fine.
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 13:17
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hello Patrick:
Which version of JAWS is set to start when Windows starts, JFW 18 or
2020?
----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Monday, April 27, 2020 6:41 PM
Subject: Re: jaws 2020 not starting correctly.
Hi,
Thanks for your response. I am now more convinced than ever, that it is
an
authorization problem. My internet just went down, and jaws started
correctly.
I have set the computer to not connect to the internet and it works just
fine.
When the pc does have an internet connection, it doesn't.
I think that, therefore, when it is checking while loading (grace
period),
it gets into a mess.
I will update if i can prove this definitely.
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard
Weitzel
Sent: Monday 27 April 2020 17:19
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
The fact is that you won't have a choice but to upgrade anyways sooner
or
later and with another Windows 10 update coming very soon it may be
sooner
rather than later. Even now the emoji panel, for example, is not useable
to
you with Jaws 2018 and in time there may be other features. If you use
Office you will find that it works best with the latest version of Jaws
and
while I know you said there is always NVDA that is a call you have to
make,
it wouldn't work for an old Jaws guy like me, I tried it and I just
can't
get used to how they do stuff. Maybe I don't want to get used to it
because
I have always kept up my SMA and always used the latest version of Jaws,
but
once again, that is everybody's choice. All I can say is that is not an
issue I have heard about before hence it must be specific to your
configuration. I am not usually somebody who says reinstalling Windows
from
scratch should be your first option, but if you can't or don't want to
get a
h old of Jaws support to see what they may suggest and if this is a big
deal
for you otherwise I'd say this maybe an option.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Monday, April 27, 2020 12:47 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Andrew,
i tried that.
in jaws 2018, it will let me reactivate using my full licence. it asks
me
for my actual authorization number.
however, when i do this, jaws 2020 is not authorized, as i do not have a
valid internet licence for that.
this will eliminate the checking and validation of a proper licence, so
the
problem goes away.
i know this, because when i first installed it, it was running in 40
minute
mode, and there was absolutely no problem.
once i installed the 90 day ilm key, it would not load the jaws window
at
all after that.
as i said, i can quit and restart jaws 2020 and it works fine.
i think i am left with two options.
one, do as you say and reactivate my jaws 2018 with my old licence and
run
jaws 2020 in 40 minute mode.
two, update to jaws 2020 altogether.
if then, the problem goes away, great. if not, i have just wasted the
price
of an upgrade.
regards,
pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 16:15
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Pat,
Have you gone to the JAWS help and come down to License sub menu and
then
pressed enter on Update Activation...
If not please try that!
Andrew
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: 26 April 2020 13:49
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Andrew,
There is no jaws window when jaws 2020 starts up. I have to exit it and
start it again in order to gain access to anything.
I tried your suggestion some time ago. The remove authorization option
will
not remove the ilm key.
Pat
ent from my gmail account
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 11:44
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Pat,
If you go to the JAWS window, and then press the menu bar and go to the
Utilities menu, you will find in there Explore Utilities Folder.
Press enter on that.
In there is an option to Remove JAWS Activation, press enter.
HTH
Andrew
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: 26 April 2020 08:56
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Dave,
Yes, i am on the last version of jaws 2018 which is all i am entitled
to.
I did use the jaws import wizard to copy my shared settings.
I have a 90 day ilm key just to try out jaws 2020.
Jaws2020 and jaws2018 are now both authorized using the same 90 day key
for
some reason.
With regards to settings etc, i uninstalled both, reinstalled both,
removed
both again with all settings and shared components, reinstalled
jaws2020,
but still the problem exists.
One peculiar thing though, i started up my computer yesterday from a
shutdown, and everything with jaws2020 worked fine.
I did the exact same thing just now, and the problem came back.
I am convinced at this stage, that it does have something to do with the
new
"grace period" authorization function introduced in jaws 2019.
I think it is loading before it knows for certain whether or not you
have
a
valid key. Sometimes the check works, and sometimes it doesn't and jaws
half
loads with no actual jaws window.
I also think, that it might have something to do with the ilm key, as
this
is a very old type of authorization for a pc, as against the internet
activation method. However, i am not paying for an upgrade until i can
get a
definite sort-out for this problem. As i said in another post, there is
always nvda, but i would rather stay with jaws.
Regards,
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Saturday 25 April 2020 10:13
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hello Pat:
Question 1: With JAWS 18, are you on the last upgrade for your current
SMA?
Which is why you are using the temporary license for JAWS 2020, so you
can
try its new and upgraded features?
Question 2: did you use the JAWS function, which copies the settings you
set
in JAWS 18 to JAWS 2020?
Dave Durber
----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Saturday, April 25, 2020 8:40 AM
Subject: Re: jaws 2020 not starting correctly.
Hi Sieghard,
Thanks for that. I am actually in Ireland, but i will try this and see
what response i get.
Do you have their skype number?
Pat
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Saturday 25 April 2020 05:01
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Patrick, are you in the UK? What number do you call? I can see how an
email could take several days to receive a reply, but if you call
their regular US number (if you are in the UK an duse Skype you can
even call their toll free
number) you should get somebody on the line right away.
The regular number is +1 727-803-8600.
Best regards,
Sieghard
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi,
I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got
nothing back but "thanks for your email".
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill
White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi, Merv. I don't understand, then, why they didn't get back to me the
other day, when I put in my callback number.
Bill White
billwhite92701@...
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv
Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Vispero is not closed due to COVID-19. Everyone is working as usual.
If you need technical, customer, or sales support call vispero as
usual. Vispero has not ever closed due to the virus. They are
continuing to support their customers as usual.
Merv
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many
programs, and after they load, JAWS still provides voicing, screen
content and navigation. If you wish, since Vispero is temporarily
closed due to COVID-19, you may give me a call at,
714-835-6295,
and I will stay on the phone with you to see what is happening.
I hope I may be able to help you.
Bill White
billwhite92701@...
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Patrick Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi,
Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used
it.
All apps in startup are turned off, apart from the necessary ones such
as the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off"
just
in case, but no difference.
Pat
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Abraham Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.
Thanks,abraham
On Apr 24, 2020, at 11:12 AM, Patrick Murphy
<murphy.patrick42@...> wrote:
I did this, but no results.
I disabled both start at logon screen and start for this user always
in
jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to
the same thing in both versions. The only independant thing is "start
at the logon screen". This is different when set in both versions.
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Rick Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
The problem may be as I had. Both versions, 18 and 20 are fighting to
load at same time. Go into whatever version you do not want to load
and correct this and be sure the version you want to load is properly
set. Then I do believe this will be better...
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi,
I wasn't aware of this feature, but you could be right. Now that i
think of
it, it started right after i installed the temporary authorization
(90 days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks
while windows is loading, it could be a problem. When i stop and
restart it, it is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?
Pat
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
might that be the JAWS feature touted as new in either 2019 or 2020, saying
that JAWS will speak before checking your authorization, so you don't
have to wait so long to hear that it is running. However, it doesn't
do anything
till it makes internal checks and decides what context you are
running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,
I have tried all this, I tried to post a full message about
everything last night, but it was not approved. I think it was too
big.
Regardless of what I do with jaws2020 (login screen etc), the first
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray
Insert+or not.
If you shut it down (insert+f4) and then restart it, everything is
ok.
If you don't start it at the login screen, it still produces no
window.
Pat
Sent from my gmail account.
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
It sounds like J2020 is set to start on the log-in screen. If
you're saying that there's no Jaws window when you, Alt + tab, you
probably have J2020 running from the system tray. To find the
settings for both these items press, Insert + J, to open the Jaws
context menu, press the letter, O, to open, Options, and press the
letter, B, to open,
Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and
tab to Okay and press the spacebar when you're through in here. Now
tab 3 times or so to, Run Jaws from system tray, and uncheck this if
you want the Jaws window to be in the, Alt + Tab, order, then tab to
Okay and press enter to save / close.
Take care. Mike. Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that when
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@...>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.
Hi,
I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts,
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.
Any ideas?
Regards,
Pat
Sent from my gmail account.
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moderated
Re: Zoom: seeing the ZoomText screen
Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...>
I have used both ZoomText and Windows Magnifier in screen share situations. It has been my experience that the person I am screen sharing with does not see the enlarged screen if I am using ZoomText, but does see it enlarged if I am using Magnifier. In fact, I hadn't realized that the other person would see my magnified screen when using Magnifier, and it was quite a surprise to them to see the huge letters. ________________________________________ From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Ann Byrne via groups.io [annakb@...] Sent: Wednesday, April 29, 2020 7:55 AM To: main@jfw.groups.io Subject: Re: Zoom: seeing the ZoomText screen Screen share doesn't show the ZoomText changes. At 10:00 PM 4/28/2020, you wrote: Hello,
I am also wondering if a screen share would help? I would think so
since the user's screen is shared onto the screen of the person's
computer.
On 4/28/20, Ann Byrne <annakb@...> wrote:
We are using Zoom to teach students remotely. I use JAWS tandem to
follow my students' actions closely. the ZoomText instructor, in a
Zoom meeting with her students, needs to see the magnified screen of
her students. Zoom does not show her the enlarged screen, so she is
unable to see what her students are doing.
Are there settings she can change in order to see the students'
screen as they see it?
Thx,
Ann
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Richard Turner <richardturner42@...>
On another list, a question was asked how to do alt+f4 from a braille display.
He has the Orbit, which doesn’t seem to have a command like that.
Do other braille displays have that ability. At least the ability say to toggle the alt key, or control key to on then the ability to hit f4?
All information is welcome on any display so I can pass that information along.
Thanks,
Richard
"There's a nap for that." - an anonymous cat in a window in Portland, Oregon.
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moderated
Re: Zoom: seeing the ZoomText screen
Screen share doesn't show the ZoomText changes.
toggle quoted message
Show quoted text
At 10:00 PM 4/28/2020, you wrote: Hello,
I am also wondering if a screen share would help? I would think so
since the user's screen is shared onto the screen of the person's
computer.
On 4/28/20, Ann Byrne <annakb@...> wrote:
We are using Zoom to teach students remotely. I use JAWS tandem to
follow my students' actions closely. the ZoomText instructor, in a
Zoom meeting with her students, needs to see the magnified screen of
her students. Zoom does not show her the enlarged screen, so she is
unable to see what her students are doing.
Are there settings she can change in order to see the students'
screen as they see it?
Thx,
Ann
|
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moderated
Re: jaws 2020 not starting correctly.
Patrick Murphy <murphy.patrick42@...>
Hi Dave,
Today, i am going to try to remove the local ilm key as it is effecting both
jaws 2020 and jaws 2018 for which i have a full licence.
So far, i have been unable to do this.
I am then going to uninstall both versions completely, including shared and
user settings.
I am then going to use nvda, and delete manually, any directories that are
left both under users and program files that remain.
I will also uninstall anything to do with freedom scientific from the
machine.
I am then going to reinstall jaws 2018.
Hopefully, it will ask me to authorize it properly using the internet
activation option, rather than ilm (which i hope will be gone).
Then, i will reinstall jaws2020, latest version.
If it then works, i think i can safely say, that it is definitely a problem
between jaws 2020 and the local ilm key.
Your suggestion is appreciated, but in order for me to upgrade properly to
jaws 2020, i would like to get a definite answer from either Vispero or
sight and sound in the uk, neither of which have been helpful.
I don't really want to start mixing up jaws 2018 and 2020 at loading time.
My reason for installing jaws 2020 in the first place, was to see if it was
worth upgrading too.
However, if this problem persists, i will remain with jaws 2018 for as long
as is possible. I don't like the total lack of support from the dealers that
i have been receiving.
What if i run into more problems having bought it?
It could then very well be a case of "we have your money, goodbye".
I will keep you updated.
regards
Pat
toggle quoted message
Show quoted text
-----Original Message----- From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Durber Sent: Wednesday 29 April 2020 09:13 To: main@jfw.groups.io Subject: Re: jaws 2020 not starting correctly. Hello Patrick: My last suggestion would be, have JAWS 2018 checked, for the Log On screen, so you can enter your password, then either start JAWS 2020 from the Run dialog box or, set up a short cut key and start it that way. Good Luck. Dave Durber ----- Original Message ----- From: "Patrick Murphy" <murphy.patrick42@...> To: <main@jfw.groups.io> Sent: Wednesday, April 29, 2020 7:09 AM Subject: Re: jaws 2020 not starting correctly. Hi Dave,
already tried that, and it didn't work.
regards,
patrick
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 18:45
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hello Patrick:
I think I may have found the solution to your problem.
In JAWS 2020
1. In the "Automatically Start JAWS" dialog box, uncheck the, "Start JAWS
at
the Logon screen", and set the "Start JAWS after logon: to "Never". Click
the 2 OK buttons to close the 2 dialog boxes.
2. Unload JAWS 2020.
In JAWS 2018
3. Load JAWS 2018.
4. In the "Automatically Start JAWS" dialog box, check the, "Start JAWS at
the Logon screen", and leave the "Start JAWS after logon: at "Never".
Click
the 2 OK buttons to close the 2 dialog boxes.
5. Unload JAWS 2018.
Back in JAWS 2020
6. Load JAWS 2020.
7. In the "Automatically Start JAWS" dialog box, leave the, "Start JAWS at
the Logon screen", unchecked, and set the "Start JAWS after logon: to
"always". Click the 2 OK buttons to close the 2 dialog boxes.
8. restart your computer. Hopefully, after you have entered your password,
and pressed the OK button to proceed, (that is, if you use the logon
screen), JAWS 2020 will start correctly, after the start up procedure has
been completed.
When I looked in the "Automatically Start Jaws" dialog boxes for both JAWS
2018 and 2020, I found the "Start Jaws after logon for this user", was set
to "Always", in both versions, why this should b, I do not know.
I will be very interested to hear from you if the above procedure solves
your problem.
Dave Durber
----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Tuesday, April 28, 2020 2:20 PM
Subject: Re: jaws 2020 not starting correctly.
Hi Dave,
Jaws 2020. I have also tried it with jaws2018 which works fine.
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 13:17
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hello Patrick:
Which version of JAWS is set to start when Windows starts, JFW 18 or
2020?
----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Monday, April 27, 2020 6:41 PM
Subject: Re: jaws 2020 not starting correctly.
Hi,
Thanks for your response. I am now more convinced than ever, that it is
an
authorization problem. My internet just went down, and jaws started
correctly.
I have set the computer to not connect to the internet and it works just
fine.
When the pc does have an internet connection, it doesn't.
I think that, therefore, when it is checking while loading (grace
period),
it gets into a mess.
I will update if i can prove this definitely.
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard
Weitzel
Sent: Monday 27 April 2020 17:19
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
The fact is that you won't have a choice but to upgrade anyways sooner
or
later and with another Windows 10 update coming very soon it may be
sooner
rather than later. Even now the emoji panel, for example, is not useable
to
you with Jaws 2018 and in time there may be other features. If you use
Office you will find that it works best with the latest version of Jaws
and
while I know you said there is always NVDA that is a call you have to
make,
it wouldn't work for an old Jaws guy like me, I tried it and I just
can't
get used to how they do stuff. Maybe I don't want to get used to it
because
I have always kept up my SMA and always used the latest version of Jaws,
but
once again, that is everybody's choice. All I can say is that is not an
issue I have heard about before hence it must be specific to your
configuration. I am not usually somebody who says reinstalling Windows
from
scratch should be your first option, but if you can't or don't want to
get a
h old of Jaws support to see what they may suggest and if this is a big
deal
for you otherwise I'd say this maybe an option.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Monday, April 27, 2020 12:47 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Andrew,
i tried that.
in jaws 2018, it will let me reactivate using my full licence. it asks
me
for my actual authorization number.
however, when i do this, jaws 2020 is not authorized, as i do not have a
valid internet licence for that.
this will eliminate the checking and validation of a proper licence, so
the
problem goes away.
i know this, because when i first installed it, it was running in 40
minute
mode, and there was absolutely no problem.
once i installed the 90 day ilm key, it would not load the jaws window
at
all after that.
as i said, i can quit and restart jaws 2020 and it works fine.
i think i am left with two options.
one, do as you say and reactivate my jaws 2018 with my old licence and
run
jaws 2020 in 40 minute mode.
two, update to jaws 2020 altogether.
if then, the problem goes away, great. if not, i have just wasted the
price
of an upgrade.
regards,
pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 16:15
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Pat,
Have you gone to the JAWS help and come down to License sub menu and
then
pressed enter on Update Activation...
If not please try that!
Andrew
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: 26 April 2020 13:49
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Andrew,
There is no jaws window when jaws 2020 starts up. I have to exit it and
start it again in order to gain access to anything.
I tried your suggestion some time ago. The remove authorization option
will
not remove the ilm key.
Pat
ent from my gmail account
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 11:44
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Pat,
If you go to the JAWS window, and then press the menu bar and go to the
Utilities menu, you will find in there Explore Utilities Folder.
Press enter on that.
In there is an option to Remove JAWS Activation, press enter.
HTH
Andrew
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: 26 April 2020 08:56
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Dave,
Yes, i am on the last version of jaws 2018 which is all i am entitled
to.
I did use the jaws import wizard to copy my shared settings.
I have a 90 day ilm key just to try out jaws 2020.
Jaws2020 and jaws2018 are now both authorized using the same 90 day key
for
some reason.
With regards to settings etc, i uninstalled both, reinstalled both,
removed
both again with all settings and shared components, reinstalled
jaws2020,
but still the problem exists.
One peculiar thing though, i started up my computer yesterday from a
shutdown, and everything with jaws2020 worked fine.
I did the exact same thing just now, and the problem came back.
I am convinced at this stage, that it does have something to do with the
new
"grace period" authorization function introduced in jaws 2019.
I think it is loading before it knows for certain whether or not you
have
a
valid key. Sometimes the check works, and sometimes it doesn't and jaws
half
loads with no actual jaws window.
I also think, that it might have something to do with the ilm key, as
this
is a very old type of authorization for a pc, as against the internet
activation method. However, i am not paying for an upgrade until i can
get a
definite sort-out for this problem. As i said in another post, there is
always nvda, but i would rather stay with jaws.
Regards,
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Saturday 25 April 2020 10:13
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hello Pat:
Question 1: With JAWS 18, are you on the last upgrade for your current
SMA?
Which is why you are using the temporary license for JAWS 2020, so you
can
try its new and upgraded features?
Question 2: did you use the JAWS function, which copies the settings you
set
in JAWS 18 to JAWS 2020?
Dave Durber
----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Saturday, April 25, 2020 8:40 AM
Subject: Re: jaws 2020 not starting correctly.
Hi Sieghard,
Thanks for that. I am actually in Ireland, but i will try this and see
what response i get.
Do you have their skype number?
Pat
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Saturday 25 April 2020 05:01
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Patrick, are you in the UK? What number do you call? I can see how an
email could take several days to receive a reply, but if you call
their regular US number (if you are in the UK an duse Skype you can
even call their toll free
number) you should get somebody on the line right away.
The regular number is +1 727-803-8600.
Best regards,
Sieghard
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi,
I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got
nothing back but "thanks for your email".
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill
White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi, Merv. I don't understand, then, why they didn't get back to me the
other day, when I put in my callback number.
Bill White
billwhite92701@...
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv
Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Vispero is not closed due to COVID-19. Everyone is working as usual.
If you need technical, customer, or sales support call vispero as
usual. Vispero has not ever closed due to the virus. They are
continuing to support their customers as usual.
Merv
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many
programs, and after they load, JAWS still provides voicing, screen
content and navigation. If you wish, since Vispero is temporarily
closed due to COVID-19, you may give me a call at,
714-835-6295,
and I will stay on the phone with you to see what is happening.
I hope I may be able to help you.
Bill White
billwhite92701@...
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Patrick Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi,
Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used
it.
All apps in startup are turned off, apart from the necessary ones such
as the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off"
just
in case, but no difference.
Pat
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Abraham Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.
Thanks,abraham
On Apr 24, 2020, at 11:12 AM, Patrick Murphy
<murphy.patrick42@...> wrote:
I did this, but no results.
I disabled both start at logon screen and start for this user always
in
jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to
the same thing in both versions. The only independant thing is "start
at the logon screen". This is different when set in both versions.
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Rick Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
The problem may be as I had. Both versions, 18 and 20 are fighting to
load at same time. Go into whatever version you do not want to load
and correct this and be sure the version you want to load is properly
set. Then I do believe this will be better...
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi,
I wasn't aware of this feature, but you could be right. Now that i
think of
it, it started right after i installed the temporary authorization
(90 days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks
while windows is loading, it could be a problem. When i stop and
restart it, it is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?
Pat
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
might that be the JAWS feature touted as new in either 2019 or 2020, saying
that JAWS will speak before checking your authorization, so you don't
have to wait so long to hear that it is running. However, it doesn't
do anything
till it makes internal checks and decides what context you are
running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,
I have tried all this, I tried to post a full message about
everything last night, but it was not approved. I think it was too
big.
Regardless of what I do with jaws2020 (login screen etc), the first
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray
Insert+or not.
If you shut it down (insert+f4) and then restart it, everything is
ok.
If you don't start it at the login screen, it still produces no
window.
Pat
Sent from my gmail account.
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
It sounds like J2020 is set to start on the log-in screen. If
you're saying that there's no Jaws window when you, Alt + tab, you
probably have J2020 running from the system tray. To find the
settings for both these items press, Insert + J, to open the Jaws
context menu, press the letter, O, to open, Options, and press the
letter, B, to open,
Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and
tab to Okay and press the spacebar when you're through in here. Now
tab 3 times or so to, Run Jaws from system tray, and uncheck this if
you want the Jaws window to be in the, Alt + Tab, order, then tab to
Okay and press enter to save / close.
Take care. Mike. Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that when
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@...>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.
Hi,
I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts,
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.
Any ideas?
Regards,
Pat
Sent from my gmail account.
|
|
|
moderated
Re: jaws 2020 not starting correctly.
Hello Patrick:
My last suggestion would be, have JAWS 2018 checked, for the Log On screen, so you can enter your password, then either start JAWS 2020 from the Run dialog box or, set up a short cut key and start it that way.
Good Luck.
Dave Durber
toggle quoted message
Show quoted text
----- Original Message ----- From: "Patrick Murphy" <murphy.patrick42@...> To: <main@jfw.groups.io> Sent: Wednesday, April 29, 2020 7:09 AM Subject: Re: jaws 2020 not starting correctly. Hi Dave,
already tried that, and it didn't work.
regards,
patrick
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 18:45
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hello Patrick:
I think I may have found the solution to your problem.
In JAWS 2020
1. In the "Automatically Start JAWS" dialog box, uncheck the, "Start JAWS at
the Logon screen", and set the "Start JAWS after logon: to "Never". Click
the 2 OK buttons to close the 2 dialog boxes.
2. Unload JAWS 2020.
In JAWS 2018
3. Load JAWS 2018.
4. In the "Automatically Start JAWS" dialog box, check the, "Start JAWS at
the Logon screen", and leave the "Start JAWS after logon: at "Never". Click
the 2 OK buttons to close the 2 dialog boxes.
5. Unload JAWS 2018.
Back in JAWS 2020
6. Load JAWS 2020.
7. In the "Automatically Start JAWS" dialog box, leave the, "Start JAWS at
the Logon screen", unchecked, and set the "Start JAWS after logon: to
"always". Click the 2 OK buttons to close the 2 dialog boxes.
8. restart your computer. Hopefully, after you have entered your password,
and pressed the OK button to proceed, (that is, if you use the logon
screen), JAWS 2020 will start correctly, after the start up procedure has
been completed.
When I looked in the "Automatically Start Jaws" dialog boxes for both JAWS
2018 and 2020, I found the "Start Jaws after logon for this user", was set
to "Always", in both versions, why this should b, I do not know.
I will be very interested to hear from you if the above procedure solves
your problem.
Dave Durber
----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Tuesday, April 28, 2020 2:20 PM
Subject: Re: jaws 2020 not starting correctly.
Hi Dave,
Jaws 2020. I have also tried it with jaws2018 which works fine.
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 13:17
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hello Patrick:
Which version of JAWS is set to start when Windows starts, JFW 18 or 2020?
----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Monday, April 27, 2020 6:41 PM
Subject: Re: jaws 2020 not starting correctly.
Hi,
Thanks for your response. I am now more convinced than ever, that it is
an
authorization problem. My internet just went down, and jaws started
correctly.
I have set the computer to not connect to the internet and it works just
fine.
When the pc does have an internet connection, it doesn't.
I think that, therefore, when it is checking while loading (grace
period),
it gets into a mess.
I will update if i can prove this definitely.
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard
Weitzel
Sent: Monday 27 April 2020 17:19
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
The fact is that you won't have a choice but to upgrade anyways sooner or
later and with another Windows 10 update coming very soon it may be
sooner
rather than later. Even now the emoji panel, for example, is not useable
to
you with Jaws 2018 and in time there may be other features. If you use
Office you will find that it works best with the latest version of Jaws
and
while I know you said there is always NVDA that is a call you have to
make,
it wouldn't work for an old Jaws guy like me, I tried it and I just can't
get used to how they do stuff. Maybe I don't want to get used to it
because
I have always kept up my SMA and always used the latest version of Jaws,
but
once again, that is everybody's choice. All I can say is that is not an
issue I have heard about before hence it must be specific to your
configuration. I am not usually somebody who says reinstalling Windows
from
scratch should be your first option, but if you can't or don't want to
get a
h old of Jaws support to see what they may suggest and if this is a big
deal
for you otherwise I'd say this maybe an option.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Monday, April 27, 2020 12:47 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Andrew,
i tried that.
in jaws 2018, it will let me reactivate using my full licence. it asks me
for my actual authorization number.
however, when i do this, jaws 2020 is not authorized, as i do not have a
valid internet licence for that.
this will eliminate the checking and validation of a proper licence, so
the
problem goes away.
i know this, because when i first installed it, it was running in 40
minute
mode, and there was absolutely no problem.
once i installed the 90 day ilm key, it would not load the jaws window at
all after that.
as i said, i can quit and restart jaws 2020 and it works fine.
i think i am left with two options.
one, do as you say and reactivate my jaws 2018 with my old licence and
run
jaws 2020 in 40 minute mode.
two, update to jaws 2020 altogether.
if then, the problem goes away, great. if not, i have just wasted the
price
of an upgrade.
regards,
pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 16:15
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Pat,
Have you gone to the JAWS help and come down to License sub menu and then
pressed enter on Update Activation...
If not please try that!
Andrew
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 13:49
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Andrew,
There is no jaws window when jaws 2020 starts up. I have to exit it and
start it again in order to gain access to anything.
I tried your suggestion some time ago. The remove authorization option
will
not remove the ilm key.
Pat
ent from my gmail account
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 11:44
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Pat,
If you go to the JAWS window, and then press the menu bar and go to the
Utilities menu, you will find in there Explore Utilities Folder.
Press enter on that.
In there is an option to Remove JAWS Activation, press enter.
HTH
Andrew
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 08:56
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Dave,
Yes, i am on the last version of jaws 2018 which is all i am entitled to.
I did use the jaws import wizard to copy my shared settings.
I have a 90 day ilm key just to try out jaws 2020.
Jaws2020 and jaws2018 are now both authorized using the same 90 day key
for
some reason.
With regards to settings etc, i uninstalled both, reinstalled both,
removed
both again with all settings and shared components, reinstalled jaws2020,
but still the problem exists.
One peculiar thing though, i started up my computer yesterday from a
shutdown, and everything with jaws2020 worked fine.
I did the exact same thing just now, and the problem came back.
I am convinced at this stage, that it does have something to do with the
new
"grace period" authorization function introduced in jaws 2019.
I think it is loading before it knows for certain whether or not you have
a
valid key. Sometimes the check works, and sometimes it doesn't and jaws
half
loads with no actual jaws window.
I also think, that it might have something to do with the ilm key, as
this
is a very old type of authorization for a pc, as against the internet
activation method. However, i am not paying for an upgrade until i can
get a
definite sort-out for this problem. As i said in another post, there is
always nvda, but i would rather stay with jaws.
Regards,
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Saturday 25 April 2020 10:13
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hello Pat:
Question 1: With JAWS 18, are you on the last upgrade for your current
SMA?
Which is why you are using the temporary license for JAWS 2020, so you
can
try its new and upgraded features?
Question 2: did you use the JAWS function, which copies the settings you
set
in JAWS 18 to JAWS 2020?
Dave Durber
----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Saturday, April 25, 2020 8:40 AM
Subject: Re: jaws 2020 not starting correctly.
Hi Sieghard,
Thanks for that. I am actually in Ireland, but i will try this and see
what response i get.
Do you have their skype number?
Pat
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Saturday 25 April 2020 05:01
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Patrick, are you in the UK? What number do you call? I can see how an
email could take several days to receive a reply, but if you call
their regular US number (if you are in the UK an duse Skype you can
even call their toll free
number) you should get somebody on the line right away.
The regular number is +1 727-803-8600.
Best regards,
Sieghard
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi,
I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got
nothing back but "thanks for your email".
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill
White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi, Merv. I don't understand, then, why they didn't get back to me the
other day, when I put in my callback number.
Bill White
billwhite92701@...
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv
Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Vispero is not closed due to COVID-19. Everyone is working as usual.
If you need technical, customer, or sales support call vispero as
usual. Vispero has not ever closed due to the virus. They are
continuing to support their customers as usual.
Merv
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many
programs, and after they load, JAWS still provides voicing, screen
content and navigation. If you wish, since Vispero is temporarily
closed due to COVID-19, you may give me a call at,
714-835-6295,
and I will stay on the phone with you to see what is happening.
I hope I may be able to help you.
Bill White
billwhite92701@...
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Patrick Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi,
Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used
it.
All apps in startup are turned off, apart from the necessary ones such
as the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off"
just
in case, but no difference.
Pat
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Abraham Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.
Thanks,abraham
On Apr 24, 2020, at 11:12 AM, Patrick Murphy
<murphy.patrick42@...> wrote:
I did this, but no results.
I disabled both start at logon screen and start for this user always
in
jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to
the same thing in both versions. The only independant thing is "start
at the logon screen". This is different when set in both versions.
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Rick Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
The problem may be as I had. Both versions, 18 and 20 are fighting to
load at same time. Go into whatever version you do not want to load
and correct this and be sure the version you want to load is properly
set. Then I do believe this will be better...
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi,
I wasn't aware of this feature, but you could be right. Now that i
think of
it, it started right after i installed the temporary authorization
(90 days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks
while windows is loading, it could be a problem. When i stop and
restart it, it is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?
Pat
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
might that be the JAWS feature touted as new in either 2019 or 2020, saying
that JAWS will speak before checking your authorization, so you don't
have to wait so long to hear that it is running. However, it doesn't
do anything
till it makes internal checks and decides what context you are
running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,
I have tried all this, I tried to post a full message about
everything last night, but it was not approved. I think it was too
big.
Regardless of what I do with jaws2020 (login screen etc), the first
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray
Insert+or not.
If you shut it down (insert+f4) and then restart it, everything is ok.
If you don't start it at the login screen, it still produces no
window.
Pat
Sent from my gmail account.
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
It sounds like J2020 is set to start on the log-in screen. If
you're saying that there's no Jaws window when you, Alt + tab, you
probably have J2020 running from the system tray. To find the
settings for both these items press, Insert + J, to open the Jaws
context menu, press the letter, O, to open, Options, and press the
letter, B, to open,
Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and
tab to Okay and press the spacebar when you're through in here. Now
tab 3 times or so to, Run Jaws from system tray, and uncheck this if
you want the Jaws window to be in the, Alt + Tab, order, then tab to
Okay and press enter to save / close.
Take care. Mike. Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that when
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@...>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.
Hi,
I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts,
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.
Any ideas?
Regards,
Pat
Sent from my gmail account.
|
|
|
moderated
Re: jaws 2020 not starting correctly.
Patrick Murphy <murphy.patrick42@...>
Hi Dave,
already tried that, and it didn't work.
regards,
patrick
toggle quoted message
Show quoted text
-----Original Message----- From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Durber Sent: Tuesday 28 April 2020 18:45 To: main@jfw.groups.io Subject: Re: jaws 2020 not starting correctly. Hello Patrick: I think I may have found the solution to your problem. In JAWS 2020 1. In the "Automatically Start JAWS" dialog box, uncheck the, "Start JAWS at the Logon screen", and set the "Start JAWS after logon: to "Never". Click the 2 OK buttons to close the 2 dialog boxes. 2. Unload JAWS 2020. In JAWS 2018 3. Load JAWS 2018. 4. In the "Automatically Start JAWS" dialog box, check the, "Start JAWS at the Logon screen", and leave the "Start JAWS after logon: at "Never". Click the 2 OK buttons to close the 2 dialog boxes. 5. Unload JAWS 2018. Back in JAWS 2020 6. Load JAWS 2020. 7. In the "Automatically Start JAWS" dialog box, leave the, "Start JAWS at the Logon screen", unchecked, and set the "Start JAWS after logon: to "always". Click the 2 OK buttons to close the 2 dialog boxes. 8. restart your computer. Hopefully, after you have entered your password, and pressed the OK button to proceed, (that is, if you use the logon screen), JAWS 2020 will start correctly, after the start up procedure has been completed. When I looked in the "Automatically Start Jaws" dialog boxes for both JAWS 2018 and 2020, I found the "Start Jaws after logon for this user", was set to "Always", in both versions, why this should b, I do not know. I will be very interested to hear from you if the above procedure solves your problem. Dave Durber ----- Original Message ----- From: "Patrick Murphy" <murphy.patrick42@...> To: <main@jfw.groups.io> Sent: Tuesday, April 28, 2020 2:20 PM Subject: Re: jaws 2020 not starting correctly. Hi Dave,
Jaws 2020. I have also tried it with jaws2018 which works fine.
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 13:17
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hello Patrick:
Which version of JAWS is set to start when Windows starts, JFW 18 or 2020?
----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Monday, April 27, 2020 6:41 PM
Subject: Re: jaws 2020 not starting correctly.
Hi,
Thanks for your response. I am now more convinced than ever, that it is
an
authorization problem. My internet just went down, and jaws started
correctly.
I have set the computer to not connect to the internet and it works just
fine.
When the pc does have an internet connection, it doesn't.
I think that, therefore, when it is checking while loading (grace
period),
it gets into a mess.
I will update if i can prove this definitely.
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard
Weitzel
Sent: Monday 27 April 2020 17:19
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
The fact is that you won't have a choice but to upgrade anyways sooner or
later and with another Windows 10 update coming very soon it may be
sooner
rather than later. Even now the emoji panel, for example, is not useable
to
you with Jaws 2018 and in time there may be other features. If you use
Office you will find that it works best with the latest version of Jaws
and
while I know you said there is always NVDA that is a call you have to
make,
it wouldn't work for an old Jaws guy like me, I tried it and I just can't
get used to how they do stuff. Maybe I don't want to get used to it
because
I have always kept up my SMA and always used the latest version of Jaws,
but
once again, that is everybody's choice. All I can say is that is not an
issue I have heard about before hence it must be specific to your
configuration. I am not usually somebody who says reinstalling Windows
from
scratch should be your first option, but if you can't or don't want to
get a
h old of Jaws support to see what they may suggest and if this is a big
deal
for you otherwise I'd say this maybe an option.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Monday, April 27, 2020 12:47 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Andrew,
i tried that.
in jaws 2018, it will let me reactivate using my full licence. it asks me
for my actual authorization number.
however, when i do this, jaws 2020 is not authorized, as i do not have a
valid internet licence for that.
this will eliminate the checking and validation of a proper licence, so
the
problem goes away.
i know this, because when i first installed it, it was running in 40
minute
mode, and there was absolutely no problem.
once i installed the 90 day ilm key, it would not load the jaws window at
all after that.
as i said, i can quit and restart jaws 2020 and it works fine.
i think i am left with two options.
one, do as you say and reactivate my jaws 2018 with my old licence and
run
jaws 2020 in 40 minute mode.
two, update to jaws 2020 altogether.
if then, the problem goes away, great. if not, i have just wasted the
price
of an upgrade.
regards,
pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 16:15
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Pat,
Have you gone to the JAWS help and come down to License sub menu and then
pressed enter on Update Activation...
If not please try that!
Andrew
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 13:49
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Andrew,
There is no jaws window when jaws 2020 starts up. I have to exit it and
start it again in order to gain access to anything.
I tried your suggestion some time ago. The remove authorization option
will
not remove the ilm key.
Pat
ent from my gmail account
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 11:44
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Pat,
If you go to the JAWS window, and then press the menu bar and go to the
Utilities menu, you will find in there Explore Utilities Folder.
Press enter on that.
In there is an option to Remove JAWS Activation, press enter.
HTH
Andrew
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 08:56
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi Dave,
Yes, i am on the last version of jaws 2018 which is all i am entitled to.
I did use the jaws import wizard to copy my shared settings.
I have a 90 day ilm key just to try out jaws 2020.
Jaws2020 and jaws2018 are now both authorized using the same 90 day key
for
some reason.
With regards to settings etc, i uninstalled both, reinstalled both,
removed
both again with all settings and shared components, reinstalled jaws2020,
but still the problem exists.
One peculiar thing though, i started up my computer yesterday from a
shutdown, and everything with jaws2020 worked fine.
I did the exact same thing just now, and the problem came back.
I am convinced at this stage, that it does have something to do with the
new
"grace period" authorization function introduced in jaws 2019.
I think it is loading before it knows for certain whether or not you have
a
valid key. Sometimes the check works, and sometimes it doesn't and jaws
half
loads with no actual jaws window.
I also think, that it might have something to do with the ilm key, as
this
is a very old type of authorization for a pc, as against the internet
activation method. However, i am not paying for an upgrade until i can
get a
definite sort-out for this problem. As i said in another post, there is
always nvda, but i would rather stay with jaws.
Regards,
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Saturday 25 April 2020 10:13
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hello Pat:
Question 1: With JAWS 18, are you on the last upgrade for your current
SMA?
Which is why you are using the temporary license for JAWS 2020, so you
can
try its new and upgraded features?
Question 2: did you use the JAWS function, which copies the settings you
set
in JAWS 18 to JAWS 2020?
Dave Durber
----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Saturday, April 25, 2020 8:40 AM
Subject: Re: jaws 2020 not starting correctly.
Hi Sieghard,
Thanks for that. I am actually in Ireland, but i will try this and see
what response i get.
Do you have their skype number?
Pat
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Saturday 25 April 2020 05:01
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Patrick, are you in the UK? What number do you call? I can see how an
email could take several days to receive a reply, but if you call
their regular US number (if you are in the UK an duse Skype you can
even call their toll free
number) you should get somebody on the line right away.
The regular number is +1 727-803-8600.
Best regards,
Sieghard
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi,
I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got
nothing back but "thanks for your email".
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill
White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi, Merv. I don't understand, then, why they didn't get back to me the
other day, when I put in my callback number.
Bill White
billwhite92701@...
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv
Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Vispero is not closed due to COVID-19. Everyone is working as usual.
If you need technical, customer, or sales support call vispero as
usual. Vispero has not ever closed due to the virus. They are
continuing to support their customers as usual.
Merv
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many
programs, and after they load, JAWS still provides voicing, screen
content and navigation. If you wish, since Vispero is temporarily
closed due to COVID-19, you may give me a call at,
714-835-6295,
and I will stay on the phone with you to see what is happening.
I hope I may be able to help you.
Bill White
billwhite92701@...
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Patrick Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi,
Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used
it.
All apps in startup are turned off, apart from the necessary ones such
as the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off"
just
in case, but no difference.
Pat
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Abraham Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.
Thanks,abraham
On Apr 24, 2020, at 11:12 AM, Patrick Murphy
<murphy.patrick42@...> wrote:
I did this, but no results.
I disabled both start at logon screen and start for this user always
in
jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to
the same thing in both versions. The only independant thing is "start
at the logon screen". This is different when set in both versions.
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Rick Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
The problem may be as I had. Both versions, 18 and 20 are fighting to
load at same time. Go into whatever version you do not want to load
and correct this and be sure the version you want to load is properly
set. Then I do believe this will be better...
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
Hi,
I wasn't aware of this feature, but you could be right. Now that i
think of
it, it started right after i installed the temporary authorization
(90 days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks
while windows is loading, it could be a problem. When i stop and
restart it, it is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?
Pat
Sent from my gmail account.
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
might that be the JAWS feature touted as new in either 2019 or 2020, saying
that JAWS will speak before checking your authorization, so you don't
have to wait so long to hear that it is running. However, it doesn't
do anything
till it makes internal checks and decides what context you are
running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,
I have tried all this, I tried to post a full message about
everything last night, but it was not approved. I think it was too
big.
Regardless of what I do with jaws2020 (login screen etc), the first
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray
Insert+or not.
If you shut it down (insert+f4) and then restart it, everything is ok.
If you don't start it at the login screen, it still produces no
window.
Pat
Sent from my gmail account.
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.
It sounds like J2020 is set to start on the log-in screen. If
you're saying that there's no Jaws window when you, Alt + tab, you
probably have J2020 running from the system tray. To find the
settings for both these items press, Insert + J, to open the Jaws
context menu, press the letter, O, to open, Options, and press the
letter, B, to open,
Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and
tab to Okay and press the spacebar when you're through in here. Now
tab 3 times or so to, Run Jaws from system tray, and uncheck this if
you want the Jaws window to be in the, Alt + Tab, order, then tab to
Okay and press enter to save / close.
Take care. Mike. Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that when
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@...>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.
Hi,
I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts,
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.
Any ideas?
Regards,
Pat
Sent from my gmail account.
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moderated
Re: Zoom: seeing the ZoomText screen
Hello,
I am also wondering if a screen share would help? I would think so
since the user's screen is shared onto the screen of the person's
computer.
toggle quoted message
Show quoted text
On 4/28/20, Ann Byrne <annakb@...> wrote: We are using Zoom to teach students remotely. I use JAWS tandem to
follow my students' actions closely. the ZoomText instructor, in a
Zoom meeting with her students, needs to see the magnified screen of
her students. Zoom does not show her the enlarged screen, so she is
unable to see what her students are doing.
Are there settings she can change in order to see the students'
screen as they see it?
Thx,
Ann
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moderated
Re: Zoom: seeing the ZoomText screen
Hi Ann Would Windows magnifier help you? I use Zoom to teach and have has some success with that if it is possible for you Jim On Apr 28, 2020, at 10:30 PM, Ann Byrne <annakb@...> wrote:
We are using Zoom to teach students remotely. I use JAWS tandem to follow my students' actions closely. the ZoomText instructor, in a Zoom meeting with her students, needs to see the magnified screen of her students. Zoom does not show her the enlarged screen, so she is unable to see what her students are doing.
Are there settings she can change in order to see the students' screen as they see it?
Thx,
Ann
James Rinehart, MA, ATP, CWDP Assistive Technology Specialist 4740 Kingsway Drive Indianapolis, IN 46205 P 317.466.1000 x2527 • F 317.466.2000 jrinehart@... eastersealscrossroads.org [ https://www.eastersealscrossroads.org/wp-content/uploads/2016/11/Logo_sig.gif]< https://www.eastersealscrossroads.org/> [ http://www.eastersealscrossroads.org/wp-content/uploads/2016/10/f.png]< http://www.facebook.com/EasterSealsCrossroads> [ http://www.eastersealscrossroads.org/wp-content/uploads/2016/10/t.png] < http://www.twitter.com/escrossroads> [ http://www.eastersealscrossroads.org/wp-content/uploads/2016/10/l.png] < http://www.linkedin.com/company/easter-seals-crossroads> [ http://www.eastersealscrossroads.org/wp-content/uploads/2016/10/i.png] < http://www.instagram.com/eastersealscrossroads> -- Was wondering if anyone has knowledge if Spark Instant Messenger is compatible with JAWS 2018? Thanks Jim Rinehart
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moderated
Re: Latest JAWS 2020 and continued Outlook 2016 issues
Hi I also use jaws 2018 and have found this problem with that version as well I am using outlook and have come across e mails that read like that as well it is really annoying. Until reading this e mail I thought it was a outlook and not a jaws problem. From Mich.
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From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Alan Robbins
Sent: April 28, 2020 7:57 PM
To: JFWList <jfw@groups.IO>
Subject: Latest JAWS 2020 and continued Outlook 2016 issues I was hoping the April JAWS 2020 update would fix the email issue in Outlook but it did not. Here is an example of how part of an email from my thermostat provider, ecobee, reads: row 1 of 1
column 1 of 1
last cell in table
link‑
row 1 of 1
column 1 of 1
last cell in table
Your review matters. - Message (HTML)
nesting level 4
row 1 of 1
column 1 of 1
last cell in table
Your opinion matters.
nesting level 4
link‑
row 1 of 1
column 1 of 1
nesting level 3
row 1 of 9
column 1 of 1
nesting level 7
Graphic‑ Smart Thermostat Graphic‑ Smart Thermostat image ‑ Graphic‑ Smart Thermostat Graphic‑
row 1 of 1 This does not happen with JAWS 2019 or the initial JAWS 2020. I’m not sure when this began but I know the February, march, and April vesions do this. Anyone else seeing this? I’m using Windows version 1909, MS Office 2016 and latest JAWS 2020 Al
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We are using Zoom to teach students remotely. I use JAWS tandem to follow my students' actions closely. the ZoomText instructor, in a Zoom meeting with her students, needs to see the magnified screen of her students. Zoom does not show her the enlarged screen, so she is unable to see what her students are doing.
Are there settings she can change in order to see the students' screen as they see it?
Thx,
Ann
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moderated
Re: Latest JAWS 2020 and continued Outlook 2016 issues
Bill White <billwhite92701@...>
Hi, Alan. Try opening Outlook. Press JAWS key plus V for Quick Settings. In the search box, type table detection Uncheck this option, TAB to OK, and press ENTER. See if this allows your email to be read correctly. Bill White billwhite92701@...
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From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Alan Robbins
Sent: Tuesday, April 28, 2020 4:57 PM
To: JFWList
Subject: Latest JAWS 2020 and continued Outlook 2016 issues I was hoping the April JAWS 2020 update would fix the email issue in Outlook but it did not. Here is an example of how part of an email from my thermostat provider, ecobee, reads: row 1 of 1
column 1 of 1
last cell in table
link‑
row 1 of 1
column 1 of 1
last cell in table
Your review matters. - Message (HTML)
nesting level 4
row 1 of 1
column 1 of 1
last cell in table
Your opinion matters.
nesting level 4
link‑
row 1 of 1
column 1 of 1
nesting level 3
row 1 of 9
column 1 of 1
nesting level 7
Graphic‑ Smart Thermostat Graphic‑ Smart Thermostat image ‑ Graphic‑ Smart Thermostat Graphic‑
row 1 of 1 This does not happen with JAWS 2019 or the initial JAWS 2020. I’m not sure when this began but I know the February, march, and April vesions do this. Anyone else seeing this? I’m using Windows version 1909, MS Office 2016 and latest JAWS 2020 Al
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moderated
Latest JAWS 2020 and continued Outlook 2016 issues
Alan Robbins <arobbins1057@...>
I was hoping the April JAWS 2020 update would fix the email issue in Outlook but it did not. Here is an example of how part of an email from my thermostat provider, ecobee, reads: row 1 of 1
column 1 of 1
last cell in table
link‑
row 1 of 1
column 1 of 1
last cell in table
Your review matters. - Message (HTML)
nesting level 4
row 1 of 1
column 1 of 1
last cell in table
Your opinion matters.
nesting level 4
link‑
row 1 of 1
column 1 of 1
nesting level 3
row 1 of 9
column 1 of 1
nesting level 7
Graphic‑ Smart Thermostat Graphic‑ Smart Thermostat image ‑ Graphic‑ Smart Thermostat Graphic‑
row 1 of 1 This does not happen with JAWS 2019 or the initial JAWS 2020. I’m not sure when this began but I know the February, march, and April vesions do this. Anyone else seeing this? I’m using Windows version 1909, MS Office 2016 and latest JAWS 2020 Al
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moderated
Re: twitter client for windows 7 with jaws
Ok, good. now it worked, actually the language problem. my interace
language is arabic, so i dont know why the dialogs for sending
tweets/replies etc, not working. meaning, i can open the dialogs but
cannot click send button after tweeting / replying. haha. now switched
to english and it works. thanks
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On 29/04/2020, Andy <wq6r@...> wrote: TW Blue works well with Win 7.
Andy
----- Original Message -----
From: inamuddin khan
To: main@jfw.groups.io
Sent: Tuesday, April 28, 2020 3:41 PM
Subject: Re: twitter client for windows 7 with jaws
WBlue is working fine for me.
I’m using windows 10 latest version with JAWS 2020.
Sent from Mail for Windows 10
From: amir
Sent: Tuesday, April 28, 2020 4:40 AM
To: main@jfw.groups.io
Subject: twitter client for windows 7 with jaws
Hi,
since now open tween not working anymore, and tw blue, i can receive
tweets but cannot send tweets, so what is alternative twitter client
for windows 7? this is windows 7 so no twitter for windows 10 off
course.
also prefer not to use the web.
maybe my tw blue is out of date, but used the snapshot version, got
update and updated , but still the same.
my open tween, december 2019 release, now not working cannot log in.
thanks.
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moderated
Re: twitter client for windows 7 with jaws
TW Blue works well with Win 7.
Andy
----- Original Message -----
Sent: Tuesday, April 28, 2020 3:41
PM
Subject: Re: twitter client for windows 7
with jaws
WBlue is working fine for me.
I’m using windows 10 latest version with JAWS 2020.
Sent from Mail for Windows
10
From:
amir
Sent: Tuesday,
April 28, 2020 4:40 AM
To: main@jfw.groups.io
Subject:
twitter client for windows 7 with jaws
Hi,
since now open tween not working anymore, and tw blue, i
can receive
tweets but cannot send tweets, so what is alternative
twitter client
for windows 7? this is windows 7 so no twitter for windows
10 off
course.
also prefer not to use the web.
maybe my tw blue is out of date, but used the snapshot
version, got
update and updated , but still the same.
my open tween, december 2019 release, now not working
cannot log in.
thanks.
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moderated
Re: twitter client for windows 7 with jaws
WBlue is working fine for me. I’m using windows 10 latest version with JAWS 2020. Sent from Mail for Windows 10
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From: amirSent: Tuesday, April 28, 2020 4:40 AM To: main@jfw.groups.ioSubject: twitter client for windows 7 with jaws Hi, since now open tween not working anymore, and tw blue, i can receive tweets but cannot send tweets, so what is alternative twitter client for windows 7? this is windows 7 so no twitter for windows 10 off course. also prefer not to use the web. maybe my tw blue is out of date, but used the snapshot version, got update and updated , but still the same. my open tween, december 2019 release, now not working cannot log in. thanks.
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Here you go:
Rafail B. & OE6
Take care. Mike. Sent from my
iBarstool.
*My body has absorbed so much soap and disinfectant lately
that when I pee it cleans the toilet.
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----- Original Message -----
Sent: Tuesday, April 28, 2020 12:59 PM
Subject: Re: outlook express folder help
Jerry,
Which
version of windows are you using? We have a friend who wants to run
Outlook Express on windows 10. Will that work? Where does a person
get the install file?
Thanks
a bunch,
Ann
From: main@jfw.groups.io
[mailto:main@jfw.groups.io] On Behalf Of Jerry hathaway
Sent:
Sunday, April 26, 2020 10:47 PM
To: JFW Listserve
Subject:
outlook express folder help
I am now running jaws
2020, windows 7, and outlook express. Before I installed jaws 2020 and after i
had my
e-mail download into
outlook express I could tell how many messages in each folder as i scrolled down
the list of folders. When I scroll down the folders now jaws is not telling
me the number of messages in the folder. Can anyone help me to be able to get
this ability to let me know the number of messages in my folders as I scroll
down through the folders in outlook express. Thank you for your help with this
problem.
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Bill White <billwhite92701@...>
Hello, and welcome. In your email to us, the sender says maryjane, but you referred to yourself as maryann. I'm just curious. I hope you find answers to your questions here, and maybe even find some new friends. I usually post answers about things I've heard or experienced with JAWS, Windows and other software, and I hope to be able to help you in the future. Bill White billwhite92701@...
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From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of maryjane
Sent: Tuesday, April 28, 2020 12:58 PM
To: main@jfw.groups.io
Subject: new member Hello my name is maryann and I just wanted to say thank you for letting me join
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