On Feb 15, 2020, at 5:02 PM, Alan Lemly <walemly@...> wrote:



I promised this overview of the KeePass program about a month ago and I apologize for the delay in completing it. The full overview with navigable headings follows my signature.

 

Alan Lemly

 

I'm writing an overview of how to use the basic features of the KeePass program to manage your passwords with your computer. I'm running Windows 7 with Fusion 2019 and using KeePass version 2.44, the most recent downloadable version, for purposes of this discussion. I will include navigable headings where appropriate and since I'm sending this post in html format, these headings should be maintained. This document was completed on February 15, 2020.

Introduction

KeePass is an open source program available for free for maintaining a user's passwords. This discussion will be about running KeePass on a Windows computer but my understanding is that it will also run on Linux and Mac OS X.  Note the spelling of the program which appears to be a combination of the words keep and an abbreviation of password and don't make the mistake I did thinking it's spelled like a key to unlock something. KeePass is basically a small database management system where the underlying records are your passwords. A database is really just a table or spreadsheet of information where each row represents a record and each column represents a field of data for that record. For password records, the main fields in KeePass are Title, User Name, and Password where Title is the item with the password such as NLS BARD account. Be aware that KeePass has two main versions and various build iterations of each, version 1.x and version 2.x. I recommend you use version 2.x as I believe it contains more accessibility and this discussion will be about it.

KeePass Website

The main KeePass website can be found here:

 

https://keepass.info/

 

The site contains a lot of helpful information and I'd recommend you explore it to gather what you need. I'd suggest you start by pressing Insert + F7 to generate a list of links and arrow through them to find your interests most quickly. You can go to the Downloads link from this list or use the following link to download the KeePass program:

 

https://keepass.info/download.html

 

KeePass has both fully installable and portable versions. As you arrow through the available downloads, you can pick whether you want the  installer which will be an exe file or the Portable version which will be a zip file. As you know, Portable versions don't add anything to your registry and can be copied to a flash drive for portability after being unzipped.

Running KeePass the first time

I installed the fully installable version of KeePass a few years back when I started using it and I have no intention of uninstalling it for purposes of this overview. Be aware of that so if you experience something different from my explanation, the reason might relate to this. I will attempt to mirror a new installation by creating a new KeePass database file  that will hopefully yield similar results to those who are installing it for the first time.

 

When I pressed Ctrl + n to create an new KeePass database file, I was prompted to save it with the name Database.kdbx in the same folder of my existing KeePass database. First time users of the program will probably get different results but I'd recommend that if you're a Dropbox user, that you save your KeePass database kdbx file in your Dropbox folder. This will make syncing it with a mobile device discussed later much easier. You  should make note of this file name in order to make it easier to find in the future. After providing the database filename and location, you are in a dialog box to create your composite master key which is your master password to access your KeePass database. Choose a password that isn't easily cracked but that you can easily remember. This will be the only password you have to remember going forward because all the others will be housed in KeePass to recall as needed. Type in your master password and tab once where you'll land on a checkbox that is checked to hide the password value using asterisks.  Tab again to reenter your master password. Tab once which takes you to a Show expert options checkbox which you should leave unchecked. Tab again which takes you to a Help button which you can tab past to the ok button which you should execute. You will be taken to a create new password database dialog box which is multi tabbed with tabs for General, Security, Compression, Recycle Bin, and Advanced. Each of these tabs contain settings for the password  database but accept for the General tab discussed below, the defaults are fine and can be ignored. You will be located on the General tab when you first enter this dialog in the database name text box. I would recommend leaving this text box blank and referring to your KeePass database by its filename previously assigned.  Tab again and you'll be taken to a database description text box that you can also leave blank.  In my opinion, these last two items are for those who have more than one KeePass database file which I strongly discourage for purposes of this discussion. Tab again and you'll move to the default user name for new entries text box. This will be the assigned user name whenever you create a new entry in your KeePass database and I'd suggest typing your email address here. My experience has been that an email address is most commonly the user name for an account and this saves a step when creating a new password entry. Tab again and you'll move to the custom database color checkbox which you can leave unchecked.  Tab until you hear ok and press enter. You are then prompted if you'd like to print a KeePass emergency sheet which will contain all the information needed to open your database. If desired, this should be printed and saved in a safe place or you can skip this step.

Adding entries to your new database

Adding a group

KeePass uses groups to categorize entries into its passwords database. Think of groups like folders in Outlook or like subfolders on a Windows computer for purposes of providing an organization structure to your files. Use of KeePass groups will make it much easier to access your passwords when you have hundreds of entries as I do. Also, the program developer has said putting all entries in one group will cause the program to work less efficiently when entries become numerous. The default groups KeePass contains when first launched are General, Windows, Network, Internet, Email, and Homebanking. These are shown on the left side of the KeePass screen indented below   the database name to which they belong. In this discussion, remember that I named my KeePass kdbx file Database so the default groups just listed are shown below Database in my program. You can arrow up and down through these groups to pick the appropriate one to house your new password entry. If you do not want to use any of the default groups, arrow up to your database name, press shift + F10 to open a context menu, arrow down to Add group, and press enter. You will be placed in an add group dialog where you can type the group name desired, tab to pick an icon which you can ignore, tab to an expires checkbox which I recommend you leave unchecked,  and tab until you hear ok and press enter. I suggest you leave the expires checkbox and date unchecked because I don't think you want your password groups to expire. Focus will be on the group you just created. You can have subgroups below groups so make sure focus is on the database name when creating a new group so you won't end up with numerous group levels unless that is what you prefer. My preference is to have only one level of groups so I'm clear where I am when arrowing up and down a sorted list. Be aware that groups are not automatically sorted.  For this discussion, I added a new group named Finance which was placed as the last group in the group even though it's not the last alphabetically. To change the order of your groups, tab or shift + tab until you hear tree view and arrow up until focus is on your database name, Database in this example. Press shift + F10 to open the context menu, arrow down to Rearrange submenu and right arrow to open the submenu and down arrow to Sort direct subgroups and press enter. All the subgroups in your database will now be sorted alphabetically.

Adding a new password

You can add an new password entry to your KeePass database by pressing ctrl + i. Remember, whichever group has focus when you press this hotkey will contain the new entry. You can arrow up and down your groups to ensure the desired one has focus. This is important because KeePass does not provide a group entry field when adding a new record since it's automatically assigned based on the group with focus. For this example, I'm creating a new password in my Finance group. When pressing ctrl + I, a multi-tabbed dialog opens with the Entry tab containing focus and the Title text box containing the cursor. Type the title best suited for you to find this entry later. For this example, I'm using Bank online account. Tab once and you're prompted to pick an icon which you can ignore, tab again and you'll be in the user name text box which should already be populated with your email address. Use that email address if appropriate or type in a new user name and tab. A default password will be shown as asterisks and highlighted. You should type in the password you desire for this entry. Tab once where you'll land on a hide field using asterisks checkbox which is checked and which you can tab past.  You will then be on the repeat password text box where the original default asterisked password is highlighted and must be retyped with your new password which matches the one previously entered. Tab once and you'll be on a generate a password button which you can use if you don't wish to use your own password. If you execute this generate a password button which I don't recommend, a context menu of choices will open that you can arrow through to select the desired option. Since I don't recommend using this, I'm not covering those options. Tab again and you'll be in a URL text box where you can enter the web URL associated with this account if desired. Tab again and you'll be in a Notes text box where you can store any notes related to this entry. Tab again and you'll be on an Expires checkbox which I don't recommend using. If you do check it, tab again and enter the desired date of expiration. Tab again and you'll be on a button to select one of the standard expire times. Tab again to ok and press enter to complete the entry. You will be on a two vertical pane screen not unlike a Windows Explorer screen where folders are listed on the left side and the files they contain are listed on the right side. In this case, your KeePass groups are listed on the left and the entries in the group with focus is listed on the right. The entry you just created contains focus. If you shift tab, Fusion announces tree view and moves focus to the password's host group, Finance in this example, and the group name will be spoken. Tab back and list view will be spoken and the name of the entry with focus with some of its details will be spoken. Pressing enter while n the passwords list view will open an edit box for the entry with focus. The Entry tab previously discussed will contain focus. While the Entry tab contains most of what you need to manage password entries, i.e., titles, user names, and passwords, I'm going to discuss one other tab in this multi-tabbed  entry edit dialog. Press ctrl + tab to move to the Advanced tab. When you tab once, you'll be placed in a string fields list. String fields are great for creating your own custom fields. For example, in my Bank online account entry, I want to track the account's fed routing number and the account number so I  will set up two custom string fields to do so. Tab once out of string fields list box and you'll be on an add button where you press enter.  You will land in a name text box where edit is spoken. Type the name for this custom field and for my example, I'll type FedRoute. If you've previously set up string fields for this database, a list of previous field names will be presented when you start typing characters. This doesn't apply here so I'll tab once after entering the name and be placed in the value text box. A fed routing code is a 9-digit number so I'll type in 123456789 for purposes of this example. Tab once where you'll land on an enable in memory protection checkbox which you can ignore. Tab again to the ok button and press enter. Focus should again be on the Add button which I will execute in order to add another custom string field. I'm back in the Name text box for this custom string field where I'll type AcctNum. I'll tab once to the value text box and type 456789. I'll tab to the ok button and press enter to complete the addition of this second custom string field and its value. I'll then tab to the ok button and press enter to complete the entry of this custom string field. Focus moves to a File attachments list view which is blank because I have none. Tab once to move to an Attach button if you'd like to attach a file to this entry. Tab again to the Ok button and press enter to complete the edit of this password entry. Focus returns to the list view with the last edited entry containing focus.

Exiting the database

More than one way exists to exit your KeePass database. I like to leave mine running to make access easier and I'll discuss the settings to control this later. For now, press alt + spacebar and arrow down to minimize and press enter. You will be placed on an option to save database changes before locking the workspace since we've just modified our database. Press enter to save it. KeePass remembers which group contained focus when the database was last saved and that group will have focus the next time you open KeePass.

KeePass options

KeePass has a number of option settings that can be accessed from the Tools, Options menu. I mainly use the default settings but will describe a couple of suggested settings that I use. With KeePass open, press the alt key to activate the topline menu and right arrow to Tools. When Tools is spoken, down arrow once to open the Tools submenu and up arrow once to land on Options and press enter. A multi-tabbed Options dialog will open with tabs for Security, Policy, Interface, Integration, and Advanced. Security has focus and I'm going to turn off one of its default settings. Tab once and Lock workspace after KeePass inactivity will be spoken which means you are in the list of Security options which you can down arrow through. I then down arrow to the Use 'Clipboard Viewer Ignore' clipboard format checkbox which I make sure is unchecked.  I'm the only person using my computer and I use a clipboard manager program named Ditto which allows me to browse previous items copied to my clipboard. I find this especially helpful for browsing items copied from my KeePass database but if this option is left checked, KeePass won't allow Ditto to do this. You may be happy with the default setting not to allow this which is a more secure setting. Next, press ctrl + tab to move to the Integration tab.  Tab once and you'll be in a system wide hotkeys section in the global auto-type text box which I don't use. Tab again and you're on the Global auto-type - password only  text box which I have set to none. Tab again and you're on the  Auto-type selected entry which I have set to none. Tab once more and you're in the Show KeePass window hotkey box. I have this set to ctrl + alt + shift + k so that when I press this combination, a KeePass window will open prompting me for my master password. KeePass always remembers the last kdbx file on exiting the program. While this hotkey text box has focus, press the key combination you want to set here. Continue to tab until you hear Run KeePass at Windows startup checkbox and make sure it is checked. I think it is a good idea to have KeePass running at all times to make accessing your stored passwords easier when using your computer. Tab until you hear ok and press enter to complete setting your options.

Opening KeePass

How you open KeePass could vary depending on your option settings. I have KeePass set to run automatically at Windows startup so I'm presented with a KeePass login window at system start where I provide my password. I have my options set to lock KeePass whenever I minimize it so that the master password is required in order to review the passwords in its database.  I can open a new KeePass window by pressing ctrl + alt + shift + k which I described earlier in the options section. To open KeePass, you might need to execute a desktop icon on your system depending on how you installed KeePass and your option settings.

 

When you open KeePass, you should be asked for your master password. After that is typed and accepted, your database will open and focus will be in a search box where you can type the title keyword to locate an existing entry. After typing the search term and pressing enter, the list of entries matching will be presented in the list view. You can tab once to access the tree view of groups and tab again to reach the list view of entries which match. You can then arrow up and down the list until you find the one you want.

Accessing the passwords in the list view

When focus is on the password entry you want, you can press ctrl + c to copy its password to the clipboard.  You can easily paste it to another computer program or website by pressing ctrl + v when on a text box seeking a password. Also, when focus is on an entry in the KeePass list view, you can press ctrl + b to copy that entry's user name to the clipboard. Finally, you can press shift + F10 on the entry with focus and a context menu will open which you can arrow up and down through to select an item of choice. If you set up custom string fields for this entry, one of the context menu choices is the copy field submenu and when you right arrow on it, you will be provided a list of the custom string fields set up and pressing enter on the custom field name will copy its value to the clipboard. This is very handy especially if you use a clipboard manager such as Ditto that allows you to peruse your clipboard entries for selection and pasting.

KeePass on your mobile device

With the explosion of mobile devices for accessing content, having access to your KeePass database on such devices is critical. This discussion will focus on iOS since I use an iPhone but the main issue for both iOS and Android is that you will have to know the name of your KeePass kdbx file on your computer and make it available to your mobile device whether you are running iOS or Android. This is why I recommended earlier that you save your KeePass kdbx file in a Dropbox folder on your computer which makes it much easier to share with a mobile device.

iOS

I have used two different iOS apps for accessing my KeePass database on my iPhone. The first was Mini KeePass which unfortunately  is no longer available and the second is KeePass Touch which is free with ads or is 99 cents without ads. KeePass Touch is much better in my opinion because it can be synced with the same kdbx database used by your computer using Dropbox. With KeePass Touch, when you sign into the app after turning on Touch ID, you have access to all your passwords without providing the master password manually. When you navigate to your password field, you can double tap on the screen to copy it to the clipboard for easy pasting to another app. KeePass Touch also has a search feature at the top of its main screen for locating specific entries by keyword.  iOS has other apps that work with KeePass databases but I'm unfamiliar with their accessibility or cost. I suggest you search the App Store for KeePass and see what comes up if KeePass Touch doesn't interest you.

Android

I have only very limited experience with Android but I did install the KeePass Droid app which was free on a Moto X4 phone. I did nothing more than install the app so can't offer any instructions on its use.

Dropbox download link for this overview

For those wishing to download this overview to your device in html format, you can use the following Dropbox link:

 

https://www.dropbox.com/s/idmnog8hql7qyev/KeePass%20Overview.htm?dl=1

 

Alan Lemly

 

Hi to all.
Both myself and my close friend Tom Klaus and myself are in a role playing
game.
I've noticed lately that when using edge and jaws that the forms mode
doesn't stay on and you need to double check that forms mode stays on before
typing in a speed and or use any of the features within the game.
I've also notice when typing in a field and or password for a web page as
well that forms mode doesn't stay on.
Any thought on this?
Many Thanks.
Ron

In the good old days of Morse code Shorthand, 73's AKA Best Regards and or
Best Whishes,From
Ron Kolesar
Volunteer Certified Licensed Emergency Communications Station
And
Volunteer Certified Licensed Ham Radio Station
With the Call Sign of KR3DOG

In the good old days of Morse code Shorthand, 73's AKA Best Regards and or Best Whishes,From
Ron Kolesar
Volunteer Certified Licensed Emergency Communications Station
And
Volunteer Certified Licensed Ham Radio Station
With the Call Sign of KR3DOG

----- Original Message -----

From: David Diamond

To: main@jfw.groups.io

Sent: Saturday, February 15, 2020 8:11 PM

Subject: Re: Question regarding jaws SMA

The demo version.  I’m thinking since it is free, ones who have an earlier version like 15, could they not just get the demo version of 19 then just pay for the SMA for 2020? Through a government program I got 19 and got them to fund 2 updates.  It was right at the end of 18 so, we waited till 19 came out before requesting the SMA. That meant I had 2 years to save up for the next SMA.  Apparently you can extend it for as long as you want.    

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Loy
Sent: February 15, 2020 4:44 PM
To: main@jfw.groups.io
Subject: Re: Question regarding jaws SMA

 

I don't think it is wrong to charge for the missing versions, Freedom Scientific has to [pay the developers to produce all these versions to get to the current version. And it is not fair for us who purchase all versions to keep up to date and you not have to. ---- If you don't want to purchase all past version to get up to date and you are in US you can just purchase the annual subscription for an up to date version, but it will turn into a demo after a year unless you renue. I like to keep up to date on SMA so if I were get to where I could not purchase current version, I have the previous versions that will still work.

From: Glenn / Lenny

To: main@jfw.groups.io

Sent: Saturday, February 15, 2020 1:18 PM

Subject: Re: Question regarding jaws SMA

 

I think it is wrong because people paid for the missing versions of Jaws simply by not enjoying all the latest features.

I don't think it is wrong for FS to not give support to someone without an up-to-date license though.

But charging for unpurchased versions is wrong.

Glenn

----- Original Message -----

From: Sieghard Weitzel

To: main@jfw.groups.io

Sent: Saturday, February 15, 2020 9:35 AM

Subject: Re: Question regarding jaws SMA

 

It is very common for software makers to offer annual maintenance plans which give people access to the latest version of their software as well as technical support. Vispero actually has never charged for technical support even for those who don’t maintain a current Jaws SMA and are on the latest version. It is typically of great benefit for software makers to try and get as many people to use their latest software since it makes support easier. If somebody still runs Jaws 17 or Jaws 18 they probably run into issues with Windows 10 which they then call Vispero support to help with, but the issues may not be Jaws issues but simply exist because these older versions of Jaws are becoming increasingly incompatible with Windows 10.

I don’t think it’s wrong at all for Jaws to charge somebody who is still using Windows 7 with Jaws version 15 more to jump to version Jaws 2020 because maybe now their computer died and they had to get a new Windows 10 computer. If they only ever bought Jaws 15 and maybe not even had an SMA to begin with, they are now jumping up 7 versions to Jaws 2020 and others who maintained their SMA helped to pay for the development of this version, they paid Vispero all these years also so Vispero can offer technical support which the Jaws 15 user also may have benefited from.

Vispero is a good sized organization with a number of software and hardware products and I really don’t get it why people continue to think that they should give away what they make for free. They have offices and employees and they incur millions in costs and yet people always compare them to NVDA which is an open-source project. I don’t ever see people complaining about the cost of Microsoft Office whether they buy the retail version or are on the Office 365 subscription nor do I see people comparing to projects such as LibreOffice, Polaris Office or FreeOffice.

I think now that in the US people can get up to speed with the latest version of Jaws for $90 a year with the subscription model that this is a very fantastic offer by Vispero, yes, it may cost $2.50 a month more than maintaining your SMA at $60 a year, but having access to what I call still the best screenreader in the world if you need a screenreader for more then sending an occasional email and browsing the web for $7.50 a month is affordable for pretty much everybody. Many of us pay more for our monthly music or Netflix subscription or other things like a couple of coffees from Starbucks or your favourite local gourmet coffee shop etc. If I really had to choose between having a Jaws subscription or a Apple Music or Spotify subscription because I can only afford one or the other I’d rather listen to free music and have access to Jaws or I’ll skip one or two other extras and if that is still beyond me then there is always NVDA which, by the way, would also no longer be around if they didn’t get some donations. I am sure those who complain about the $5 a month to maintain a Jaws SMA or the $7.50 for the subscription are also not people who donate anything to NV Access, but I’m sure others do because they like NVDA and want to help to offset the costs for servers and such so that the project can continue.

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Friday, February 14, 2020 10:15 AM
To: main@jfw.groups.io
Subject: Re: Question regarding jaws SMA

 

That may indeed be correct, but it is not fair if true.

If someone decides to live without the latest and greatest for a year, they should be able to get a new jaws for the same price as a new user.

So if they changed their name and address, they can get it for less?

That's wrong.

Glenn

----- Original Message -----

From: Sieghard Weitzel

To: main@jfw.groups.io

Sent: Friday, February 14, 2020 10:14 AM

Subject: Re: Question regarding jaws SMA

 

That depends on how far behind you are.

If you are on Jaws 2019 and just didn’t have an SMA to upgrade to Jaws 2020 you should be able to buy a new SMA at whatever the price is and it will give you Jaws 2020 and Jaws 2021 this fall.

If you are still on Jaws 2018 you should be able to buy a new SMA and this would entitle you to upgrade to Jaws 2019 and Jaws 2020, of course there is no need to actually install Jaws 2019, you would go straight to Jaws 2020, but at that point your SMA is once again used up and if you want Jaws 2021 this fall you would need to buy another SMA either right away or at the latest by October.

If you are on anything prior to Jaws 2018 like Jaws 18 or even 17, you would have to immediately buy 2 SMA’s to even get Jaws 2020.

Alternatively, if you live in the US you can switch to the Jaws subscription model which is I believe $90 a year, this would entitle you to upgrade right away to Jaws 2020 no matter what version you are on, then you continue to pay $90 each year and this will always entitle you to install and use the latest update.

 

Having said all this I would highly recommend you speak to Vispero directly at 1-727-803-8600, let them look up your account via the Jaws serial number you have and ask what your options are.

They do also have a toll free number, but I don’t currently have it handy.

 

Best regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Blind Gamer
Sent: Friday, February 14, 2020 6:37 AM
To: jfw@groups.io
Subject: Question regarding jaws SMA

 

Hi I have one question
If we didn't renew jaws sma then how much price for upgrade
Thanks

Using Firefox Version 72.0.2 and JAWS Version 2020.2001.70.400

This is what Jaws says in forms mode as I tab:

Paratransit Rider’s Name:
Edit‑

Paratransit Rider ID:
Edit‑

Phone Number:
Edit‑

----- Original Message -----

From: Loy

To: main@jfw.groups.io

Sent: Saturday, February 15, 2020 6:44 PM

Subject: Re: Question regarding jaws SMA

I don't think it is wrong to charge for the missing versions, Freedom Scientific has to [pay the developers to produce all these versions to get to the current version. And it is not fair for us who purchase all versions to keep up to date and you not have to. ---- If you don't want to purchase all past version to get up to date and you are in US you can just purchase the annual subscription for an up to date version, but it will turn into a demo after a year unless you renue. I like to keep up to date on SMA so if I were get to where I could not purchase current version, I have the previous versions that will still work.

From: Glenn / Lenny

To: main@jfw.groups.io

Sent: Saturday, February 15, 2020 1:18 PM

Subject: Re: Question regarding jaws SMA

I think it is wrong because people paid for the missing versions of Jaws simply by not enjoying all the latest features.

I don't think it is wrong for FS to not give support to someone without an up-to-date license though.

But charging for unpurchased versions is wrong.

Glenn

----- Original Message -----

From: Sieghard Weitzel

To: main@jfw.groups.io

Sent: Saturday, February 15, 2020 9:35 AM

Subject: Re: Question regarding jaws SMA

It is very common for software makers to offer annual maintenance plans which give people access to the latest version of their software as well as technical support. Vispero actually has never charged for technical support even for those who don’t maintain a current Jaws SMA and are on the latest version. It is typically of great benefit for software makers to try and get as many people to use their latest software since it makes support easier. If somebody still runs Jaws 17 or Jaws 18 they probably run into issues with Windows 10 which they then call Vispero support to help with, but the issues may not be Jaws issues but simply exist because these older versions of Jaws are becoming increasingly incompatible with Windows 10.

I don’t think it’s wrong at all for Jaws to charge somebody who is still using Windows 7 with Jaws version 15 more to jump to version Jaws 2020 because maybe now their computer died and they had to get a new Windows 10 computer. If they only ever bought Jaws 15 and maybe not even had an SMA to begin with, they are now jumping up 7 versions to Jaws 2020 and others who maintained their SMA helped to pay for the development of this version, they paid Vispero all these years also so Vispero can offer technical support which the Jaws 15 user also may have benefited from.

Vispero is a good sized organization with a number of software and hardware products and I really don’t get it why people continue to think that they should give away what they make for free. They have offices and employees and they incur millions in costs and yet people always compare them to NVDA which is an open-source project. I don’t ever see people complaining about the cost of Microsoft Office whether they buy the retail version or are on the Office 365 subscription nor do I see people comparing to projects such as LibreOffice, Polaris Office or FreeOffice.

I think now that in the US people can get up to speed with the latest version of Jaws for $90 a year with the subscription model that this is a very fantastic offer by Vispero, yes, it may cost $2.50 a month more than maintaining your SMA at $60 a year, but having access to what I call still the best screenreader in the world if you need a screenreader for more then sending an occasional email and browsing the web for $7.50 a month is affordable for pretty much everybody. Many of us pay more for our monthly music or Netflix subscription or other things like a couple of coffees from Starbucks or your favourite local gourmet coffee shop etc. If I really had to choose between having a Jaws subscription or a Apple Music or Spotify subscription because I can only afford one or the other I’d rather listen to free music and have access to Jaws or I’ll skip one or two other extras and if that is still beyond me then there is always NVDA which, by the way, would also no longer be around if they didn’t get some donations. I am sure those who complain about the $5 a month to maintain a Jaws SMA or the $7.50 for the subscription are also not people who donate anything to NV Access, but I’m sure others do because they like NVDA and want to help to offset the costs for servers and such so that the project can continue.

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Friday, February 14, 2020 10:15 AM
To: main@jfw.groups.io
Subject: Re: Question regarding jaws SMA

 

That may indeed be correct, but it is not fair if true.

If someone decides to live without the latest and greatest for a year, they should be able to get a new jaws for the same price as a new user.

So if they changed their name and address, they can get it for less?

That's wrong.

Glenn

----- Original Message -----

From: Sieghard Weitzel

To: main@jfw.groups.io

Sent: Friday, February 14, 2020 10:14 AM

Subject: Re: Question regarding jaws SMA

 

That depends on how far behind you are.

If you are on Jaws 2019 and just didn’t have an SMA to upgrade to Jaws 2020 you should be able to buy a new SMA at whatever the price is and it will give you Jaws 2020 and Jaws 2021 this fall.

If you are still on Jaws 2018 you should be able to buy a new SMA and this would entitle you to upgrade to Jaws 2019 and Jaws 2020, of course there is no need to actually install Jaws 2019, you would go straight to Jaws 2020, but at that point your SMA is once again used up and if you want Jaws 2021 this fall you would need to buy another SMA either right away or at the latest by October.

If you are on anything prior to Jaws 2018 like Jaws 18 or even 17, you would have to immediately buy 2 SMA’s to even get Jaws 2020.

Alternatively, if you live in the US you can switch to the Jaws subscription model which is I believe $90 a year, this would entitle you to upgrade right away to Jaws 2020 no matter what version you are on, then you continue to pay $90 each year and this will always entitle you to install and use the latest update.

 

Having said all this I would highly recommend you speak to Vispero directly at 1-727-803-8600, let them look up your account via the Jaws serial number you have and ask what your options are.

They do also have a toll free number, but I don’t currently have it handy.

 

Best regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Blind Gamer
Sent: Friday, February 14, 2020 6:37 AM
To: jfw@groups.io
Subject: Question regarding jaws SMA

 

Hi I have one question
If we didn't renew jaws sma then how much price for upgrade
Thanks

From: Glenn / Lenny

To: main@jfw.groups.io

Sent: Saturday, February 15, 2020 1:18 PM

Subject: Re: Question regarding jaws SMA

 

I think it is wrong because people paid for the missing versions of Jaws simply by not enjoying all the latest features.

I don't think it is wrong for FS to not give support to someone without an up-to-date license though.

But charging for unpurchased versions is wrong.

Glenn

----- Original Message -----

From: Sieghard Weitzel

To: main@jfw.groups.io

Sent: Saturday, February 15, 2020 9:35 AM

Subject: Re: Question regarding jaws SMA

 

It is very common for software makers to offer annual maintenance plans which give people access to the latest version of their software as well as technical support. Vispero actually has never charged for technical support even for those who don’t maintain a current Jaws SMA and are on the latest version. It is typically of great benefit for software makers to try and get as many people to use their latest software since it makes support easier. If somebody still runs Jaws 17 or Jaws 18 they probably run into issues with Windows 10 which they then call Vispero support to help with, but the issues may not be Jaws issues but simply exist because these older versions of Jaws are becoming increasingly incompatible with Windows 10.

I don’t think it’s wrong at all for Jaws to charge somebody who is still using Windows 7 with Jaws version 15 more to jump to version Jaws 2020 because maybe now their computer died and they had to get a new Windows 10 computer. If they only ever bought Jaws 15 and maybe not even had an SMA to begin with, they are now jumping up 7 versions to Jaws 2020 and others who maintained their SMA helped to pay for the development of this version, they paid Vispero all these years also so Vispero can offer technical support which the Jaws 15 user also may have benefited from.

Vispero is a good sized organization with a number of software and hardware products and I really don’t get it why people continue to think that they should give away what they make for free. They have offices and employees and they incur millions in costs and yet people always compare them to NVDA which is an open-source project. I don’t ever see people complaining about the cost of Microsoft Office whether they buy the retail version or are on the Office 365 subscription nor do I see people comparing to projects such as LibreOffice, Polaris Office or FreeOffice.

I think now that in the US people can get up to speed with the latest version of Jaws for $90 a year with the subscription model that this is a very fantastic offer by Vispero, yes, it may cost $2.50 a month more than maintaining your SMA at $60 a year, but having access to what I call still the best screenreader in the world if you need a screenreader for more then sending an occasional email and browsing the web for $7.50 a month is affordable for pretty much everybody. Many of us pay more for our monthly music or Netflix subscription or other things like a couple of coffees from Starbucks or your favourite local gourmet coffee shop etc. If I really had to choose between having a Jaws subscription or a Apple Music or Spotify subscription because I can only afford one or the other I’d rather listen to free music and have access to Jaws or I’ll skip one or two other extras and if that is still beyond me then there is always NVDA which, by the way, would also no longer be around if they didn’t get some donations. I am sure those who complain about the $5 a month to maintain a Jaws SMA or the $7.50 for the subscription are also not people who donate anything to NV Access, but I’m sure others do because they like NVDA and want to help to offset the costs for servers and such so that the project can continue.

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Friday, February 14, 2020 10:15 AM
To: main@jfw.groups.io
Subject: Re: Question regarding jaws SMA

 

That may indeed be correct, but it is not fair if true.

If someone decides to live without the latest and greatest for a year, they should be able to get a new jaws for the same price as a new user.

So if they changed their name and address, they can get it for less?

That's wrong.

Glenn

----- Original Message -----

From: Sieghard Weitzel

To: main@jfw.groups.io

Sent: Friday, February 14, 2020 10:14 AM

Subject: Re: Question regarding jaws SMA

 

That depends on how far behind you are.

If you are on Jaws 2019 and just didn’t have an SMA to upgrade to Jaws 2020 you should be able to buy a new SMA at whatever the price is and it will give you Jaws 2020 and Jaws 2021 this fall.

If you are still on Jaws 2018 you should be able to buy a new SMA and this would entitle you to upgrade to Jaws 2019 and Jaws 2020, of course there is no need to actually install Jaws 2019, you would go straight to Jaws 2020, but at that point your SMA is once again used up and if you want Jaws 2021 this fall you would need to buy another SMA either right away or at the latest by October.

If you are on anything prior to Jaws 2018 like Jaws 18 or even 17, you would have to immediately buy 2 SMA’s to even get Jaws 2020.

Alternatively, if you live in the US you can switch to the Jaws subscription model which is I believe $90 a year, this would entitle you to upgrade right away to Jaws 2020 no matter what version you are on, then you continue to pay $90 each year and this will always entitle you to install and use the latest update.

 

Having said all this I would highly recommend you speak to Vispero directly at 1-727-803-8600, let them look up your account via the Jaws serial number you have and ask what your options are.

They do also have a toll free number, but I don’t currently have it handy.

 

Best regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Blind Gamer
Sent: Friday, February 14, 2020 6:37 AM
To: jfw@groups.io
Subject: Question regarding jaws SMA

 

Hi I have one question
If we didn't renew jaws sma then how much price for upgrade
Thanks

From: Glenn / Lenny

To: main@jfw.groups.io

Sent: Saturday, February 15, 2020 1:18 PM

Subject: Re: Question regarding jaws SMA

I think it is wrong because people paid for the missing versions of Jaws simply by not enjoying all the latest features.

I don't think it is wrong for FS to not give support to someone without an up-to-date license though.

But charging for unpurchased versions is wrong.

Glenn

----- Original Message -----

From: Sieghard Weitzel

To: main@jfw.groups.io

Sent: Saturday, February 15, 2020 9:35 AM

Subject: Re: Question regarding jaws SMA

It is very common for software makers to offer annual maintenance plans which give people access to the latest version of their software as well as technical support. Vispero actually has never charged for technical support even for those who don’t maintain a current Jaws SMA and are on the latest version. It is typically of great benefit for software makers to try and get as many people to use their latest software since it makes support easier. If somebody still runs Jaws 17 or Jaws 18 they probably run into issues with Windows 10 which they then call Vispero support to help with, but the issues may not be Jaws issues but simply exist because these older versions of Jaws are becoming increasingly incompatible with Windows 10.

I don’t think it’s wrong at all for Jaws to charge somebody who is still using Windows 7 with Jaws version 15 more to jump to version Jaws 2020 because maybe now their computer died and they had to get a new Windows 10 computer. If they only ever bought Jaws 15 and maybe not even had an SMA to begin with, they are now jumping up 7 versions to Jaws 2020 and others who maintained their SMA helped to pay for the development of this version, they paid Vispero all these years also so Vispero can offer technical support which the Jaws 15 user also may have benefited from.

Vispero is a good sized organization with a number of software and hardware products and I really don’t get it why people continue to think that they should give away what they make for free. They have offices and employees and they incur millions in costs and yet people always compare them to NVDA which is an open-source project. I don’t ever see people complaining about the cost of Microsoft Office whether they buy the retail version or are on the Office 365 subscription nor do I see people comparing to projects such as LibreOffice, Polaris Office or FreeOffice.

I think now that in the US people can get up to speed with the latest version of Jaws for $90 a year with the subscription model that this is a very fantastic offer by Vispero, yes, it may cost $2.50 a month more than maintaining your SMA at $60 a year, but having access to what I call still the best screenreader in the world if you need a screenreader for more then sending an occasional email and browsing the web for $7.50 a month is affordable for pretty much everybody. Many of us pay more for our monthly music or Netflix subscription or other things like a couple of coffees from Starbucks or your favourite local gourmet coffee shop etc. If I really had to choose between having a Jaws subscription or a Apple Music or Spotify subscription because I can only afford one or the other I’d rather listen to free music and have access to Jaws or I’ll skip one or two other extras and if that is still beyond me then there is always NVDA which, by the way, would also no longer be around if they didn’t get some donations. I am sure those who complain about the $5 a month to maintain a Jaws SMA or the $7.50 for the subscription are also not people who donate anything to NV Access, but I’m sure others do because they like NVDA and want to help to offset the costs for servers and such so that the project can continue.

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Friday, February 14, 2020 10:15 AM
To: main@jfw.groups.io
Subject: Re: Question regarding jaws SMA

 

That may indeed be correct, but it is not fair if true.

If someone decides to live without the latest and greatest for a year, they should be able to get a new jaws for the same price as a new user.

So if they changed their name and address, they can get it for less?

That's wrong.

Glenn

----- Original Message -----

From: Sieghard Weitzel

To: main@jfw.groups.io

Sent: Friday, February 14, 2020 10:14 AM

Subject: Re: Question regarding jaws SMA

 

That depends on how far behind you are.

If you are on Jaws 2019 and just didn’t have an SMA to upgrade to Jaws 2020 you should be able to buy a new SMA at whatever the price is and it will give you Jaws 2020 and Jaws 2021 this fall.

If you are still on Jaws 2018 you should be able to buy a new SMA and this would entitle you to upgrade to Jaws 2019 and Jaws 2020, of course there is no need to actually install Jaws 2019, you would go straight to Jaws 2020, but at that point your SMA is once again used up and if you want Jaws 2021 this fall you would need to buy another SMA either right away or at the latest by October.

If you are on anything prior to Jaws 2018 like Jaws 18 or even 17, you would have to immediately buy 2 SMA’s to even get Jaws 2020.

Alternatively, if you live in the US you can switch to the Jaws subscription model which is I believe $90 a year, this would entitle you to upgrade right away to Jaws 2020 no matter what version you are on, then you continue to pay $90 each year and this will always entitle you to install and use the latest update.

 

Having said all this I would highly recommend you speak to Vispero directly at 1-727-803-8600, let them look up your account via the Jaws serial number you have and ask what your options are.

They do also have a toll free number, but I don’t currently have it handy.

 

Best regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Blind Gamer
Sent: Friday, February 14, 2020 6:37 AM
To: jfw@groups.io
Subject: Question regarding jaws SMA

 

Hi I have one question
If we didn't renew jaws sma then how much price for upgrade
Thanks

Hi to all.
Both myself and my close friend Tom Klaus and myself are in a role
playing game.
I've noticed lately that when using edge and jaws that the forms mode
doesn't stay on and you need to double check that forms mode stays on
before typing in a speed and or use any of the features within the
game.
I've also notice when typing in a field and or password for a web page
as well that forms mode doesn't stay on.
Any thought on this?
Many Thanks.
Ron

In the good old days of Morse code Shorthand, 73's AKA Best Regards
and or Best Whishes,From Ron Kolesar Volunteer Certified Licensed
Emergency Communications Station And Volunteer Certified Licensed Ham
Radio Station With the Call Sign of KR3DOG

In the good old days of Morse code Shorthand, 73's AKA Best Regards
and or Best Whishes,From Ron Kolesar Volunteer Certified Licensed
Emergency Communications Station And Volunteer Certified Licensed Ham
Radio Station With the Call Sign of KR3DOG

Hi to all.
Both myself and my close  friend Tom Klaus and myself are in a role playing
game.
I've noticed lately that when using edge and jaws that the forms mode
doesn't stay on and you need to double check that forms mode stays on before
typing in a speed and or use any of the features within the game.
I've also notice when typing in a field and or password for a web page as
well that forms mode doesn't stay on.
Any thought on this?
Many Thanks.
Ron

In the good old days of Morse code Shorthand, 73's AKA Best Regards and or
Best Whishes,From
Ron Kolesar
Volunteer Certified Licensed Emergency Communications Station
And
Volunteer Certified Licensed Ham Radio Station
With the Call Sign of KR3DOG

In the good old days of Morse code Shorthand, 73's AKA Best Regards and or Best Whishes,From
Ron Kolesar
Volunteer Certified Licensed Emergency Communications Station
And
Volunteer Certified Licensed Ham Radio Station
With the Call Sign of KR3DOG

I hope Vispero does not eliminate the SMA For JAWS.

-------- Original Message --------
From: Richard Turner [mailto:richardturner42@outlook.com]
To: main@jfw.groups.io <main@jfw.groups.io>
Date: Saturday, February 15, 2020, 12:50 PM
Subject: Question regarding jaws SMA
Unless I’m mistaken, and I probably am, the reason to stick with the SMA
approach is that with the license approach, you cannot continue to use
it after the subscription ends, where with the SMA, you can decide it
works fine as is and not pay for any more SMA packages and continue
using the last version as long as you like.

And, right now, I could buy an SMA for 2022 and 2023 since I am paid up
through 2021, so I doubt they are getting rid of the SMA anytime soon.

But, who knows what lurks in the hearts and mind of Vespiro.

Richard

🖖 Live long and prosper

Check out my web site at: www.turner42.com <http://www.turner42.com/>

*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Sieghard
Weitzel
*Sent:* Saturday, February 15, 2020 8:44 AM
*To:* main@jfw.groups.io
*Subject:* Re: Question regarding jaws SMA

Well, then it’s only a $1.25 difference a month between SMA and annual
subscription.

No reason I guess to continue paying $150 every 2 years if that is what
you have been doing and Vispero is still doing it, but for anybody who
is behind and wants to get back in with Jaws the $90 annual subscription
is absolutely the way to go and I wouldn’t be surprised if at some point
the annual subscription was the only way to get Jaws. This would
illuminate the up-front cost of $1,000 or whatever Jaws costs in US
Dollars and simplify things for Vispero.

*From:* main@jfw.groups.io <mailto:main@jfw.groups.io>
<main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of *Richard
Turner
*Sent:* Saturday, February 15, 2020 7:56 AM
*To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject:* Re: Question regarding jaws SMA

I just checked on the price of a SMA and it is: $150 for 2 years.

So, $75 per year instead of the subscription of $90 if you are in the US.

So, $6.25 per month.

Not bad for the best screen reader on the market today, since
Window-Eyes is dead.  Sorry, I had to get that dig in, grin.

I use Narrator as my backup first if Jaws gets locked up for some
reason, and if that doesn’t work I use NVDA, which I have donated to
since even with their open source approach there are costs to
maintaining the distribution.

I was going to go on and on about purchasing priorities, but that’s enough.

auf wiedersehen,

Richard

🖖Live long and prosper

Check out my web site at: www.turner42.com
<https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.turner42.com%2F&;data=02%7C01%7C%7C124afb8b1ca9483f6b5308d7b23636d5%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637173818220430630&sdata=BUK%2BQhEUtl0vzUwZElOtQ95STywGf%2FnZRkNFK9%2BuOZ8%3D&reserved=0>

*From:* main@jfw.groups.io <mailto:main@jfw.groups.io>
<main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of *Sieghard
Weitzel
*Sent:* Saturday, February 15, 2020 7:37 AM
*To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject:* Re: Question regarding jaws SMA

If yo uchoose to subscribe to Jaw for $90 a year why do you then have an
unexpected charge? I am sure you get a reminder that your annual
subscription is due just as you do with Office 365 and other subscriptions.

*From:* main@jfw.groups.io <mailto:main@jfw.groups.io>
<main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of *David
Diamond
*Sent:* Friday, February 14, 2020 1:20 PM
*To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject:* Re: Question regarding jaws SMA

Well, using that logic, you receive an email from JAWS every year
reminding you that your SMA is expiring, or a unexpected charge on your
credit card every year.  As apposed to one charge every 2 years that is
cheaper in the long run. Of course if you don’t have to pay for it, the
cost is irrelevant. Swing for the fences and you may hit a home run out
of the park.

*From:* main@jfw.groups.io <mailto:main@jfw.groups.io>
<main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of *Rick Mladek
*Sent:* February 14, 2020 1:07 PM
*To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject:* Re: Question regarding jaws SMA

What would be the better of the choices with not what is paid but what
is received?

*From:* main@jfw.groups.io <mailto:main@jfw.groups.io>
<main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of *David
Diamond
*Sent:* Friday, February 14, 2020 3:59 PM
*To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject:* Re: Question regarding jaws SMA

I’m not sure so don’t quote me on this.  I think in the long run it is
cheaper to buy 2 updates for JAWS, rather then paying $90 per year. I
think the cost for 2 updates is $160.

*From:* main@jfw.groups.io <mailto:main@jfw.groups.io>
<main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of *Sieghard
Weitzel
*Sent:* February 14, 2020 8:14 AM
*To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject:* Re: Question regarding jaws SMA

That depends on how far behind you are.

If you are on Jaws 2019 and just didn’t have an SMA to upgrade to Jaws
2020 you should be able to buy a new SMA at whatever the price is and it
will give you Jaws 2020 and Jaws 2021 this fall.

If you are still on Jaws 2018 you should be able to buy a new SMA and
this would entitle you to upgrade to Jaws 2019 and Jaws 2020, of course
there is no need to actually install Jaws 2019, you would go straight to
Jaws 2020, but at that point your SMA is once again used up and if you
want Jaws 2021 this fall you would need to buy another SMA either right
away or at the latest by October.

If you are on anything prior to Jaws 2018 like Jaws 18 or even 17, you
would have to immediately buy 2 SMA’s to even get Jaws 2020.

Alternatively, if you live in the US you can switch to the Jaws
subscription model which is I believe $90 a year, this would entitle you
to upgrade right away to Jaws 2020 no matter what version you are on,
then you continue to pay $90 each year and this will always entitle you
to install and use the latest update.

Having said all this I would highly recommend you speak to Vispero
directly at 1-727-803-8600, let them look up your account via the Jaws
serial number you have and ask what your options are.

They do also have a toll free number, but I don’t currently have it handy.

*Best regards,*

*Sieghard*

**

*From:* main@jfw.groups.io <mailto:main@jfw.groups.io>
<main@jfw.groups.io <mailto:main@jfw.groups.io>> *On Behalf Of *Blind Gamer
*Sent:* Friday, February 14, 2020 6:37 AM
*To:* jfw@groups.io <mailto:jfw@groups.io>
*Subject:* Question regarding jaws SMA**

Hi I have one question
If we didn't renew jaws sma then how much price for upgrade
Thanks

----- Original Message -----

From: Sieghard Weitzel

To: main@jfw.groups.io

Sent: Saturday, February 15, 2020 9:35 AM

Subject: Re: Question regarding jaws SMA

It is very common for software makers to offer annual maintenance plans which give people access to the latest version of their software as well as technical support. Vispero actually has never charged for technical support even for those who don’t maintain a current Jaws SMA and are on the latest version. It is typically of great benefit for software makers to try and get as many people to use their latest software since it makes support easier. If somebody still runs Jaws 17 or Jaws 18 they probably run into issues with Windows 10 which they then call Vispero support to help with, but the issues may not be Jaws issues but simply exist because these older versions of Jaws are becoming increasingly incompatible with Windows 10.

I don’t think it’s wrong at all for Jaws to charge somebody who is still using Windows 7 with Jaws version 15 more to jump to version Jaws 2020 because maybe now their computer died and they had to get a new Windows 10 computer. If they only ever bought Jaws 15 and maybe not even had an SMA to begin with, they are now jumping up 7 versions to Jaws 2020 and others who maintained their SMA helped to pay for the development of this version, they paid Vispero all these years also so Vispero can offer technical support which the Jaws 15 user also may have benefited from.

Vispero is a good sized organization with a number of software and hardware products and I really don’t get it why people continue to think that they should give away what they make for free. They have offices and employees and they incur millions in costs and yet people always compare them to NVDA which is an open-source project. I don’t ever see people complaining about the cost of Microsoft Office whether they buy the retail version or are on the Office 365 subscription nor do I see people comparing to projects such as LibreOffice, Polaris Office or FreeOffice.

I think now that in the US people can get up to speed with the latest version of Jaws for $90 a year with the subscription model that this is a very fantastic offer by Vispero, yes, it may cost $2.50 a month more than maintaining your SMA at $60 a year, but having access to what I call still the best screenreader in the world if you need a screenreader for more then sending an occasional email and browsing the web for $7.50 a month is affordable for pretty much everybody. Many of us pay more for our monthly music or Netflix subscription or other things like a couple of coffees from Starbucks or your favourite local gourmet coffee shop etc. If I really had to choose between having a Jaws subscription or a Apple Music or Spotify subscription because I can only afford one or the other I’d rather listen to free music and have access to Jaws or I’ll skip one or two other extras and if that is still beyond me then there is always NVDA which, by the way, would also no longer be around if they didn’t get some donations. I am sure those who complain about the $5 a month to maintain a Jaws SMA or the $7.50 for the subscription are also not people who donate anything to NV Access, but I’m sure others do because they like NVDA and want to help to offset the costs for servers and such so that the project can continue.

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Friday, February 14, 2020 10:15 AM
To: main@jfw.groups.io
Subject: Re: Question regarding jaws SMA

 

That may indeed be correct, but it is not fair if true.

If someone decides to live without the latest and greatest for a year, they should be able to get a new jaws for the same price as a new user.

So if they changed their name and address, they can get it for less?

That's wrong.

Glenn

----- Original Message -----

From: Sieghard Weitzel

To: main@jfw.groups.io

Sent: Friday, February 14, 2020 10:14 AM

Subject: Re: Question regarding jaws SMA

 

That depends on how far behind you are.

If you are on Jaws 2019 and just didn’t have an SMA to upgrade to Jaws 2020 you should be able to buy a new SMA at whatever the price is and it will give you Jaws 2020 and Jaws 2021 this fall.

If you are still on Jaws 2018 you should be able to buy a new SMA and this would entitle you to upgrade to Jaws 2019 and Jaws 2020, of course there is no need to actually install Jaws 2019, you would go straight to Jaws 2020, but at that point your SMA is once again used up and if you want Jaws 2021 this fall you would need to buy another SMA either right away or at the latest by October.

If you are on anything prior to Jaws 2018 like Jaws 18 or even 17, you would have to immediately buy 2 SMA’s to even get Jaws 2020.

Alternatively, if you live in the US you can switch to the Jaws subscription model which is I believe $90 a year, this would entitle you to upgrade right away to Jaws 2020 no matter what version you are on, then you continue to pay $90 each year and this will always entitle you to install and use the latest update.

 

Having said all this I would highly recommend you speak to Vispero directly at 1-727-803-8600, let them look up your account via the Jaws serial number you have and ask what your options are.

They do also have a toll free number, but I don’t currently have it handy.

 

Best regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Blind Gamer
Sent: Friday, February 14, 2020 6:37 AM
To: jfw@groups.io
Subject: Question regarding jaws SMA

 

Hi I have one question
If we didn't renew jaws sma then how much price for upgrade
Thanks

Well, then it’s only a $1.25 difference a month between SMA and annual subscription.

No reason I guess to continue paying $150 every 2 years if that is what you have been doing and Vispero is still doing it, but for anybody who is behind and wants to get back in with Jaws the $90 annual subscription is absolutely the way to go and I wouldn’t be surprised if at some point the annual subscription was the only way to get Jaws. This would illuminate the up-front cost of $1,000 or whatever Jaws costs in US Dollars and simplify things for Vispero.

I just checked on the price of a SMA and it is: $150 for 2 years.

So, $75 per year instead of the subscription of $90 if you are in the US.

So, $6.25 per month.

Not bad for the best screen reader on the market today, since Window-Eyes is dead.  Sorry, I had to get that dig in, grin.

I use Narrator as my backup first if Jaws gets locked up for some reason, and if that doesn’t work I use NVDA, which I have donated to since even with their open source approach there are costs to maintaining the distribution.

I was going to go on and on about purchasing priorities, but that’s enough.

auf wiedersehen,

If yo uchoose to subscribe to Jaw for $90 a year why do you then have an unexpected charge? I am sure you get a reminder that your annual subscription is due just as you do with Office 365 and other subscriptions.

Well, using that logic, you receive an email from JAWS every year reminding you that your SMA is expiring, or a unexpected charge on your credit card every year.  As apposed to one charge every 2 years that is cheaper in the long run. Of course if you don’t have to pay for it, the cost is irrelevant. Swing for the fences and you may hit a home run out of the park.    

What would be the better of the choices with not what is paid but what is received?

I’m not sure so don’t quote me on this.  I think in the long run it is cheaper to buy 2 updates for JAWS, rather then paying $90 per year. I think the cost for 2 updates is $160.   

That depends on how far behind you are.

If you are on Jaws 2019 and just didn’t have an SMA to upgrade to Jaws 2020 you should be able to buy a new SMA at whatever the price is and it will give you Jaws 2020 and Jaws 2021 this fall.

If you are still on Jaws 2018 you should be able to buy a new SMA and this would entitle you to upgrade to Jaws 2019 and Jaws 2020, of course there is no need to actually install Jaws 2019, you would go straight to Jaws 2020, but at that point your SMA is once again used up and if you want Jaws 2021 this fall you would need to buy another SMA either right away or at the latest by October.

If you are on anything prior to Jaws 2018 like Jaws 18 or even 17, you would have to immediately buy 2 SMA’s to even get Jaws 2020.

Alternatively, if you live in the US you can switch to the Jaws subscription model which is I believe $90 a year, this would entitle you to upgrade right away to Jaws 2020 no matter what version you are on, then you continue to pay $90 each year and this will always entitle you to install and use the latest update.

Having said all this I would highly recommend you speak to Vispero directly at 1-727-803-8600, let them look up your account via the Jaws serial number you have and ask what your options are.

They do also have a toll free number, but I don’t currently have it handy.

Best regards,

Sieghard

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Blind Gamer
Sent: Friday, February 14, 2020 6:37 AM
To: jfw@groups.io
Subject: Question regarding jaws SMA

Hi I have one question
If we didn't renew jaws sma then how much price for upgrade
Thanks