Date   
moderated Re: table row number

george b
 

Go to system settings with insert/jaws key and 6 on the number row

Choose defalt settings

Tab to you hear users and arrowdown to internet…, I do not remember the entire string but it is the only in the list which starts with interned, hit enter and arrow down to tables and hit enter, and arrown down once to

 Tables… and arrow right once and arrow down once to all

 

Close the system settings and it will ask you to save and choose yes

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of tom x
Sent: December 12, 2019 21:32
To: main@jfw.groups.io
Subject: table row number

 

Hi,

 

Prior to installing the latest Jaws 64 bit update a few days ago, Jaws would read the row position in a web based table as  I arrowed    up the column but since the update, Jaws no longer gives this information.

 

Can someone inform me which settings need to be changed so once more Jaws can give this info?

 

Thanks

 

Tom

 

moderated Re: band in a box scripts

Mike B
 


Hi Michelle,
 
Usually, the scripts go into the Jaws versions ENU folder.

Take care.  Mike.  Sent from my iBarstool.  Go Rams!
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----
Sent: Thursday, December 12, 2019 9:59 PM
Subject: Re: band in a box scripts

hi michelle again

Meant to say have jaws 19..4 latest version for 19 win 10 latest version 64 bit.

Just want to know where does the new files go for scripqs for band in a box.
Kind wishes
Michelle
> On 13 Dec 2019, at 4:20 pm, Michelle's Home Emails <m1stevens@...> wrote:
>
> hi everyone
>
> Michelle here,
>
> Ih purchased band in a box for windows 10 latest version. I have the scripts that I have unzipped and I don't know where to put them so jaws can read band in a box hot keys ets.
>
> Can someone pls walk me through this please?
>
> kind wishes
> Michelle
>
>
>



moderated Internet Browzers

Pastor Gil Pries
 

I am using Internet Explorer 11.

Thinking about trying Chrome.

 

Pastor Gil

moderated Jaws Punctuation

Pastor Gil Pries
 

When my punctuation is set to none, JAWS still speaks symbols.

Anybody notice this behavior?

 

Pastor Gil

moderated The List

Pastor Gil Pries
 

I was having trouble with my emails.

They were bouncing.

It’s all fixed now.

 

Pastor Gil

 

moderated Re: The List

Pastor Gil Pries
 

Okay,

I will wait patiently wait.

 

Pastor Gil

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of James Homuth
Sent: Friday, December 13, 2019 2:58 AM
To: main@jfw.groups.io
Subject: Re: The List

 

Until a certain number of posts are approved. No, I’m not saying how many. This is an anti-spam measure. Rather than resubscribing, perhaps just go nomail?

 

James,

List Admin

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Pastor Gil Pries
Sent: December-13-19 5:56 AM
To: main@jfw.groups.io
Subject: The List

 

How long do you have to be on the list before your approved?

I was on this list before and was approved.

 

Pastor Gil

moderated Re: The List

James Homuth
 

Until a certain number of posts are approved. No, I’m not saying how many. This is an anti-spam measure. Rather than resubscribing, perhaps just go nomail?

 

James,

List Admin

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Pastor Gil Pries
Sent: December-13-19 5:56 AM
To: main@jfw.groups.io
Subject: The List

 

How long do you have to be on the list before your approved?

I was on this list before and was approved.

 

Pastor Gil

moderated The List

Pastor Gil Pries
 

How long do you have to be on the list before your approved?

I was on this list before and was approved.

 

Pastor Gil

moderated Re: I Cannot Place An Order

Pastor Gil Pries
 

Hi Rick,

I haven’t had this kind of trouble before.

My default browzer is Internet Explorer 11.

 

Pastor Gil

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Miller
Sent: Thursday, December 12, 2019 8:25 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Sometimes it does, and sometimes it doesn’t, Chris.  It depends on the site.  Also, I think sometimes it depends on how JAWS works with the browser you are using.  Sometimes when things have not worked with my default browser, Google Chrome, things won’t work, but with Internet Explorer they work as great as ever.

 

 

 

Rick Miller

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Chris Chaffin
Sent: Thursday, December 12, 2019 6:23 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Rick, does Jaws read the combo boxes as you just arrow over them?

You could try going to the combo box, entering forms mode, typing the first letters of the month you want, then exiting forms mode.  Then arrow to combo box to see if it will read the month that you have selected to see if it is correct.

 

Have no idea if it will work, but maybe worth a try.

 

Chris

 

 

On Dec 12, 2019, at 9:11 PM, Rick Miller <rm1263@...> wrote:



I’ve had it happen more than once.

 

 

 

Rick Miller

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Thursday, December 12, 2019 5:27 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

I recently experienced this same problem.  I tried JAWS 2020, 2019, and 17, and then NVDA, nothing would read the contents of the boxes, even though a remote session showed them that I was inside the boxes and was cycling through the choices, but no speech. 

 

Those combo boxes are somehow coded so that JAWS cannot read the contents.  The company responded back to my complaint, and found they need to involve the vendor who processes the payments; the vendor’s web page is the culprit.  Sorry I cannot offer a solution, but I just wanted to wade in to confirm this exact scenario happened to me.

 

Tim Ford

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B
Sent: Thursday, December 12, 2019 4:30 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Hi Rick,

 

While in forms mode try tabbing instead of arrowing to the comboboxes.  Tabbing might open the comboboxes, then arrow to your choice, tab to the next combobox, and arrow to your choice.

 

If the above doesn't work close forms mode after entering your CC#, arrow or tab to a combobox and press, Alt + downarrow, to open, arrow to your choice, then press, Alt + up arrow to close the combobox.  You can usually open forms mode on an edit field by pressing enter and closing it with the PC cursor key.


Take care.  Mike.  Sent from my iBarstool.  Go Rams!
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----

Sent: Thursday, December 12, 2019 3:56 PM

Subject: I Cannot Place An Order

 

Dear Listers:

 

What do you do when you come to a form you have to fill out and, although Forms Mode is on, JAWS will not work?

 

I am using the latest JAWS 2020 update and am using Windows 10.  I just tried to order a copy of a baseball broadcast from the Miley Collection.  I got to the order, added it to my cart, found the cart and went to the checkout page.  While I was checking out I was entering my credit card information.  I entered the card number successfully, and then came to the combo boxes where you had to fill out the month and year of expiration.  For the month, Forms Mode came on and JAWS said to select the month using the arrow keys, but when I arrowed up and down, JAWS did not speak the month.  The same was true with the year.  I even went back to the month, tried arrowing down the number of months to the expiration month and hit the Enter key, but nothing happened.  The same was true with the year.  The expiration is five years from now.  I got down to the “Year,” form, and when Forms Mode came on I arrowed down five times and hit the Enter key, but nothing happened.  In the end, I had to place the order by telephone.  This is not the first time I have run across this type of problem with JAWS, and I’m just wondering what any of you do when you come across it.

 

 

 

Rick Miller

 

moderated Re: I Cannot Place An Order

 

First of all which browser were you using?

One thing which often works when you come across something like this is to turn the virtual cursor off, you may have to tab a bunch to get to the correct combo box, but they often work when not in virtual cursor mode. When I have to submit sales taxes and such for my business it is done online and the first step is to select the bank account from which I want to pay and the only way to do this currently with Jaws is to turn off the virtual cursor, tab until I get to this combo box and then I can down arrow no problem and select   an account.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Miller
Sent: Thursday, December 12, 2019 8:25 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Sometimes it does, and sometimes it doesn’t, Chris.  It depends on the site.  Also, I think sometimes it depends on how JAWS works with the browser you are using.  Sometimes when things have not worked with my default browser, Google Chrome, things won’t work, but with Internet Explorer they work as great as ever.

 

 

 

Rick Miller

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Chris Chaffin
Sent: Thursday, December 12, 2019 6:23 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Rick, does Jaws read the combo boxes as you just arrow over them?

You could try going to the combo box, entering forms mode, typing the first letters of the month you want, then exiting forms mode.  Then arrow to combo box to see if it will read the month that you have selected to see if it is correct.

 

Have no idea if it will work, but maybe worth a try.

 

Chris

 

 

On Dec 12, 2019, at 9:11 PM, Rick Miller <rm1263@...> wrote:



I’ve had it happen more than once.

 

 

 

Rick Miller

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Thursday, December 12, 2019 5:27 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

I recently experienced this same problem.  I tried JAWS 2020, 2019, and 17, and then NVDA, nothing would read the contents of the boxes, even though a remote session showed them that I was inside the boxes and was cycling through the choices, but no speech. 

 

Those combo boxes are somehow coded so that JAWS cannot read the contents.  The company responded back to my complaint, and found they need to involve the vendor who processes the payments; the vendor’s web page is the culprit.  Sorry I cannot offer a solution, but I just wanted to wade in to confirm this exact scenario happened to me.

 

Tim Ford

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B
Sent: Thursday, December 12, 2019 4:30 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Hi Rick,

 

While in forms mode try tabbing instead of arrowing to the comboboxes.  Tabbing might open the comboboxes, then arrow to your choice, tab to the next combobox, and arrow to your choice.

 

If the above doesn't work close forms mode after entering your CC#, arrow or tab to a combobox and press, Alt + downarrow, to open, arrow to your choice, then press, Alt + up arrow to close the combobox.  You can usually open forms mode on an edit field by pressing enter and closing it with the PC cursor key.


Take care.  Mike.  Sent from my iBarstool.  Go Rams!
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----

From: Rick Miller

Sent: Thursday, December 12, 2019 3:56 PM

Subject: I Cannot Place An Order

 

Dear Listers:

 

What do you do when you come to a form you have to fill out and, although Forms Mode is on, JAWS will not work?

 

I am using the latest JAWS 2020 update and am using Windows 10.  I just tried to order a copy of a baseball broadcast from the Miley Collection.  I got to the order, added it to my cart, found the cart and went to the checkout page.  While I was checking out I was entering my credit card information.  I entered the card number successfully, and then came to the combo boxes where you had to fill out the month and year of expiration.  For the month, Forms Mode came on and JAWS said to select the month using the arrow keys, but when I arrowed up and down, JAWS did not speak the month.  The same was true with the year.  I even went back to the month, tried arrowing down the number of months to the expiration month and hit the Enter key, but nothing happened.  The same was true with the year.  The expiration is five years from now.  I got down to the “Year,” form, and when Forms Mode came on I arrowed down five times and hit the Enter key, but nothing happened.  In the end, I had to place the order by telephone.  This is not the first time I have run across this type of problem with JAWS, and I’m just wondering what any of you do when you come across it.

 

 

 

Rick Miller

 

moderated Re: band in a box scripts

Michelle's Home Emails
 

hi michelle again

Meant to say have jaws 19..4 latest version for 19 win 10 latest version 64 bit.

Just want to know where does the new files go for scripqs for band in a box.
Kind wishes
Michelle

On 13 Dec 2019, at 4:20 pm, Michelle's Home Emails <m1stevens@...> wrote:

hi everyone

Michelle here,

Ih purchased band in a box for windows 10 latest version. I have the scripts that I have unzipped and I don't know where to put them so jaws can read band in a box hot keys ets.

Can someone pls walk me through this please?

kind wishes
Michelle


moderated table row number

tom x
 

Hi,

 

Prior to installing the latest Jaws 64 bit update a few days ago, Jaws would read the row position in a web based table as  I arrowed    up the column but since the update, Jaws no longer gives this information.

 

Can someone inform me which settings need to be changed so once more Jaws can give this info?

 

Thanks

 

Tom

moderated band in a box scripts

Michelle's Home Emails
 

hi everyone

Michelle here,

Ih purchased band in a box for windows 10 latest version. I have the scripts that I have unzipped and I don't know where to put them so jaws can read band in a box hot keys ets.

Can someone pls walk me through this please?

kind wishes
Michelle

moderated Re: I Cannot Place An Order

Rick Miller
 

Sometimes it does, and sometimes it doesn’t, Chris.  It depends on the site.  Also, I think sometimes it depends on how JAWS works with the browser you are using.  Sometimes when things have not worked with my default browser, Google Chrome, things won’t work, but with Internet Explorer they work as great as ever.

 

 

 

Rick Miller

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Chris Chaffin
Sent: Thursday, December 12, 2019 6:23 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Rick, does Jaws read the combo boxes as you just arrow over them?

You could try going to the combo box, entering forms mode, typing the first letters of the month you want, then exiting forms mode.  Then arrow to combo box to see if it will read the month that you have selected to see if it is correct.

 

Have no idea if it will work, but maybe worth a try.

 

Chris

 



On Dec 12, 2019, at 9:11 PM, Rick Miller <rm1263@...> wrote:



I’ve had it happen more than once.

 

 

 

Rick Miller

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Thursday, December 12, 2019 5:27 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

I recently experienced this same problem.  I tried JAWS 2020, 2019, and 17, and then NVDA, nothing would read the contents of the boxes, even though a remote session showed them that I was inside the boxes and was cycling through the choices, but no speech. 

 

Those combo boxes are somehow coded so that JAWS cannot read the contents.  The company responded back to my complaint, and found they need to involve the vendor who processes the payments; the vendor’s web page is the culprit.  Sorry I cannot offer a solution, but I just wanted to wade in to confirm this exact scenario happened to me.

 

Tim Ford

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B
Sent: Thursday, December 12, 2019 4:30 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Hi Rick,

 

While in forms mode try tabbing instead of arrowing to the comboboxes.  Tabbing might open the comboboxes, then arrow to your choice, tab to the next combobox, and arrow to your choice.

 

If the above doesn't work close forms mode after entering your CC#, arrow or tab to a combobox and press, Alt + downarrow, to open, arrow to your choice, then press, Alt + up arrow to close the combobox.  You can usually open forms mode on an edit field by pressing enter and closing it with the PC cursor key.


Take care.  Mike.  Sent from my iBarstool.  Go Rams!
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----

From: Rick Miller

Sent: Thursday, December 12, 2019 3:56 PM

Subject: I Cannot Place An Order

 

Dear Listers:

 

What do you do when you come to a form you have to fill out and, although Forms Mode is on, JAWS will not work?

 

I am using the latest JAWS 2020 update and am using Windows 10.  I just tried to order a copy of a baseball broadcast from the Miley Collection.  I got to the order, added it to my cart, found the cart and went to the checkout page.  While I was checking out I was entering my credit card information.  I entered the card number successfully, and then came to the combo boxes where you had to fill out the month and year of expiration.  For the month, Forms Mode came on and JAWS said to select the month using the arrow keys, but when I arrowed up and down, JAWS did not speak the month.  The same was true with the year.  I even went back to the month, tried arrowing down the number of months to the expiration month and hit the Enter key, but nothing happened.  The same was true with the year.  The expiration is five years from now.  I got down to the “Year,” form, and when Forms Mode came on I arrowed down five times and hit the Enter key, but nothing happened.  In the end, I had to place the order by telephone.  This is not the first time I have run across this type of problem with JAWS, and I’m just wondering what any of you do when you come across it.

 

 

 

Rick Miller

 

moderated Re: I Cannot Place An Order

Barbara Black
 

 

Rick-

I have had this problem too but found that if I down arrow to what I think is correct and then tab to the next combo box or field, shift tab back to the first one, it will then read where I am in that combo box. For instance, if I am trying to enter expiration date of march 2021, in the first combo box, I would down arrow 3 times, tab and then shift tab.  JAWS will then read the month so I know if I got it right.  I do the same for choosing a state from a combo box, hitting M for Massachusetts, arrowing down a few times and then checking it by leaving that combo box and shift tabbing back to it to see if I got it right and arrowing up or down  if I didn’t (and then checking it again by tabbing and shift tabbing back).  

 

It is definitely annoying and tedious but it has worked for me a bunch of times.

 

Barbara

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick Miller
Sent: Thursday, December 12, 2019 9:11 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

I’ve had it happen more than once.

 

 

 

Rick Miller

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Thursday, December 12, 2019 5:27 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

I recently experienced this same problem.  I tried JAWS 2020, 2019, and 17, and then NVDA, nothing would read the contents of the boxes, even though a remote session showed them that I was inside the boxes and was cycling through the choices, but no speech. 

 

Those combo boxes are somehow coded so that JAWS cannot read the contents.  The company responded back to my complaint, and found they need to involve the vendor who processes the payments; the vendor’s web page is the culprit.  Sorry I cannot offer a solution, but I just wanted to wade in to confirm this exact scenario happened to me.

 

Tim Ford

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B
Sent: Thursday, December 12, 2019 4:30 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Hi Rick,

 

While in forms mode try tabbing instead of arrowing to the comboboxes.  Tabbing might open the comboboxes, then arrow to your choice, tab to the next combobox, and arrow to your choice.

 

If the above doesn't work close forms mode after entering your CC#, arrow or tab to a combobox and press, Alt + downarrow, to open, arrow to your choice, then press, Alt + up arrow to close the combobox.  You can usually open forms mode on an edit field by pressing enter and closing it with the PC cursor key.


Take care.  Mike.  Sent from my iBarstool.  Go Rams!
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----

Sent: Thursday, December 12, 2019 3:56 PM

Subject: I Cannot Place An Order

 

Dear Listers:

 

What do you do when you come to a form you have to fill out and, although Forms Mode is on, JAWS will not work?

 

I am using the latest JAWS 2020 update and am using Windows 10.  I just tried to order a copy of a baseball broadcast from the Miley Collection.  I got to the order, added it to my cart, found the cart and went to the checkout page.  While I was checking out I was entering my credit card information.  I entered the card number successfully, and then came to the combo boxes where you had to fill out the month and year of expiration.  For the month, Forms Mode came on and JAWS said to select the month using the arrow keys, but when I arrowed up and down, JAWS did not speak the month.  The same was true with the year.  I even went back to the month, tried arrowing down the number of months to the expiration month and hit the Enter key, but nothing happened.  The same was true with the year.  The expiration is five years from now.  I got down to the “Year,” form, and when Forms Mode came on I arrowed down five times and hit the Enter key, but nothing happened.  In the end, I had to place the order by telephone.  This is not the first time I have run across this type of problem with JAWS, and I’m just wondering what any of you do when you come across it.

 

 

 

Rick Miller

 

moderated Re: I Cannot Place An Order

Chris Chaffin
 

Rick, does Jaws read the combo boxes as you just arrow over them?
You could try going to the combo box, entering forms mode, typing the first letters of the month you want, then exiting forms mode.  Then arrow to combo box to see if it will read the month that you have selected to see if it is correct.

Have no idea if it will work, but maybe worth a try.

Chris


On Dec 12, 2019, at 9:11 PM, Rick Miller <rm1263@...> wrote:



I’ve had it happen more than once.

 

 

 

Rick Miller

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Thursday, December 12, 2019 5:27 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

I recently experienced this same problem.  I tried JAWS 2020, 2019, and 17, and then NVDA, nothing would read the contents of the boxes, even though a remote session showed them that I was inside the boxes and was cycling through the choices, but no speech. 

 

Those combo boxes are somehow coded so that JAWS cannot read the contents.  The company responded back to my complaint, and found they need to involve the vendor who processes the payments; the vendor’s web page is the culprit.  Sorry I cannot offer a solution, but I just wanted to wade in to confirm this exact scenario happened to me.

 

Tim Ford

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B
Sent: Thursday, December 12, 2019 4:30 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Hi Rick,

 

While in forms mode try tabbing instead of arrowing to the comboboxes.  Tabbing might open the comboboxes, then arrow to your choice, tab to the next combobox, and arrow to your choice.

 

If the above doesn't work close forms mode after entering your CC#, arrow or tab to a combobox and press, Alt + downarrow, to open, arrow to your choice, then press, Alt + up arrow to close the combobox.  You can usually open forms mode on an edit field by pressing enter and closing it with the PC cursor key.


Take care.  Mike.  Sent from my iBarstool.  Go Rams!
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----

From: Rick Miller

Sent: Thursday, December 12, 2019 3:56 PM

Subject: I Cannot Place An Order

 

Dear Listers:

 

What do you do when you come to a form you have to fill out and, although Forms Mode is on, JAWS will not work?

 

I am using the latest JAWS 2020 update and am using Windows 10.  I just tried to order a copy of a baseball broadcast from the Miley Collection.  I got to the order, added it to my cart, found the cart and went to the checkout page.  While I was checking out I was entering my credit card information.  I entered the card number successfully, and then came to the combo boxes where you had to fill out the month and year of expiration.  For the month, Forms Mode came on and JAWS said to select the month using the arrow keys, but when I arrowed up and down, JAWS did not speak the month.  The same was true with the year.  I even went back to the month, tried arrowing down the number of months to the expiration month and hit the Enter key, but nothing happened.  The same was true with the year.  The expiration is five years from now.  I got down to the “Year,” form, and when Forms Mode came on I arrowed down five times and hit the Enter key, but nothing happened.  In the end, I had to place the order by telephone.  This is not the first time I have run across this type of problem with JAWS, and I’m just wondering what any of you do when you come across it.

 

 

 

Rick Miller

 

moderated Re: I Cannot Place An Order

Rick Miller
 

I’ve had it happen more than once.

 

 

 

Rick Miller

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Thursday, December 12, 2019 5:27 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

I recently experienced this same problem.  I tried JAWS 2020, 2019, and 17, and then NVDA, nothing would read the contents of the boxes, even though a remote session showed them that I was inside the boxes and was cycling through the choices, but no speech. 

 

Those combo boxes are somehow coded so that JAWS cannot read the contents.  The company responded back to my complaint, and found they need to involve the vendor who processes the payments; the vendor’s web page is the culprit.  Sorry I cannot offer a solution, but I just wanted to wade in to confirm this exact scenario happened to me.

 

Tim Ford

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B
Sent: Thursday, December 12, 2019 4:30 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Hi Rick,

 

While in forms mode try tabbing instead of arrowing to the comboboxes.  Tabbing might open the comboboxes, then arrow to your choice, tab to the next combobox, and arrow to your choice.

 

If the above doesn't work close forms mode after entering your CC#, arrow or tab to a combobox and press, Alt + downarrow, to open, arrow to your choice, then press, Alt + up arrow to close the combobox.  You can usually open forms mode on an edit field by pressing enter and closing it with the PC cursor key.


Take care.  Mike.  Sent from my iBarstool.  Go Rams!
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----

From: Rick Miller

Sent: Thursday, December 12, 2019 3:56 PM

Subject: I Cannot Place An Order

 

Dear Listers:

 

What do you do when you come to a form you have to fill out and, although Forms Mode is on, JAWS will not work?

 

I am using the latest JAWS 2020 update and am using Windows 10.  I just tried to order a copy of a baseball broadcast from the Miley Collection.  I got to the order, added it to my cart, found the cart and went to the checkout page.  While I was checking out I was entering my credit card information.  I entered the card number successfully, and then came to the combo boxes where you had to fill out the month and year of expiration.  For the month, Forms Mode came on and JAWS said to select the month using the arrow keys, but when I arrowed up and down, JAWS did not speak the month.  The same was true with the year.  I even went back to the month, tried arrowing down the number of months to the expiration month and hit the Enter key, but nothing happened.  The same was true with the year.  The expiration is five years from now.  I got down to the “Year,” form, and when Forms Mode came on I arrowed down five times and hit the Enter key, but nothing happened.  In the end, I had to place the order by telephone.  This is not the first time I have run across this type of problem with JAWS, and I’m just wondering what any of you do when you come across it.

 

 

 

Rick Miller

 

moderated Re: I Cannot Place An Order

Rick Miller
 

I have done that, but then when I am in the combo box and try to arrow down to the month JAWS will not speak the month.

 

 

 

Rick Miller

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Chris Hill
Sent: Thursday, December 12, 2019 4:48 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Space-bar or alt-down arrow to open the combo box.

 

 

On 12/12/2019 17:56, Rick Miller wrote:

Dear Listers:

 

What do you do when you come to a form you have to fill out and, although Forms Mode is on, JAWS will not work?

 

I am using the latest JAWS 2020 update and am using Windows 10.  I just tried to order a copy of a baseball broadcast from the Miley Collection.  I got to the order, added it to my cart, found the cart and went to the checkout page.  While I was checking out I was entering my credit card information.  I entered the card number successfully, and then came to the combo boxes where you had to fill out the month and year of expiration.  For the month, Forms Mode came on and JAWS said to select the month using the arrow keys, but when I arrowed up and down, JAWS did not speak the month.  The same was true with the year.  I even went back to the month, tried arrowing down the number of months to the expiration month and hit the Enter key, but nothing happened.  The same was true with the year.  The expiration is five years from now.  I got down to the “Year,” form, and when Forms Mode came on I arrowed down five times and hit the Enter key, but nothing happened.  In the end, I had to place the order by telephone.  This is not the first time I have run across this type of problem with JAWS, and I’m just wondering what any of you do when you come across it.

 

 

 

Rick Miller

 

moderated Re: I Cannot Place An Order

Tim Ford
 

I recently experienced this same problem.  I tried JAWS 2020, 2019, and 17, and then NVDA, nothing would read the contents of the boxes, even though a remote session showed them that I was inside the boxes and was cycling through the choices, but no speech. 

 

Those combo boxes are somehow coded so that JAWS cannot read the contents.  The company responded back to my complaint, and found they need to involve the vendor who processes the payments; the vendor’s web page is the culprit.  Sorry I cannot offer a solution, but I just wanted to wade in to confirm this exact scenario happened to me.

 

Tim Ford

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B
Sent: Thursday, December 12, 2019 4:30 PM
To: main@jfw.groups.io
Subject: Re: I Cannot Place An Order

 

Hi Rick,

 

While in forms mode try tabbing instead of arrowing to the comboboxes.  Tabbing might open the comboboxes, then arrow to your choice, tab to the next combobox, and arrow to your choice.

 

If the above doesn't work close forms mode after entering your CC#, arrow or tab to a combobox and press, Alt + downarrow, to open, arrow to your choice, then press, Alt + up arrow to close the combobox.  You can usually open forms mode on an edit field by pressing enter and closing it with the PC cursor key.


Take care.  Mike.  Sent from my iBarstool.  Go Rams!
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----

Sent: Thursday, December 12, 2019 3:56 PM

Subject: I Cannot Place An Order

 

Dear Listers:

 

What do you do when you come to a form you have to fill out and, although Forms Mode is on, JAWS will not work?

 

I am using the latest JAWS 2020 update and am using Windows 10.  I just tried to order a copy of a baseball broadcast from the Miley Collection.  I got to the order, added it to my cart, found the cart and went to the checkout page.  While I was checking out I was entering my credit card information.  I entered the card number successfully, and then came to the combo boxes where you had to fill out the month and year of expiration.  For the month, Forms Mode came on and JAWS said to select the month using the arrow keys, but when I arrowed up and down, JAWS did not speak the month.  The same was true with the year.  I even went back to the month, tried arrowing down the number of months to the expiration month and hit the Enter key, but nothing happened.  The same was true with the year.  The expiration is five years from now.  I got down to the “Year,” form, and when Forms Mode came on I arrowed down five times and hit the Enter key, but nothing happened.  In the end, I had to place the order by telephone.  This is not the first time I have run across this type of problem with JAWS, and I’m just wondering what any of you do when you come across it.

 

 

 

Rick Miller

 

moderated I Can notPlace An Order

Pastor Gil Pries
 

Rick,

I hope you find a solution to this problem.

 

Pastor Gil