Date   
moderated Re: How to update JAWS 2020

ARORA Meesha
 

Many thanks Sieghard for your explanation. I will keep JAWS 2019 for the moment and will uninstall it later following up your steps.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Thursday, October 31, 2019 11:40 PM
To: main@jfw.groups.io
Subject: Re: How to update JAWS 2020

 

Hi Meesha,

 

As John said, you can certainly leave it and I agree that for a while you should. But if you find you always use Jaws 2020 and there are no issues which make it necessary to fall back to Jaws 2019 you can certainly uninstall it. Here is what you do (I assume you have Windows 10):

1. Press Windows Key + X and press enter on “Apps and Features”, it’s the first item in the menu which comes up

2. Tab I think about 6 times until  you get into the list of all the installed programs and apps on your computer

3. Arrow down to “Freedom Scientific Jaws 2019” and press enter to expand it, then tab once to “Uninstall” and press enter.

4. You may have to press Uninstall one more time, but eventually the Jaws 2019 installer starts and you can select to remove it, just make very sure you don’t and I mean “do not” check to remove shared components because if you do Jaws 2020 will also no longer work. You can, if you want, remove the user files by checking that option.

5. Let the uninstallation finish and reboot, there is a good chance Jaws 2020 won’t speak at the logon screen or even after you enter your password, if that is the case just load Jaws 2020 manually, then go into Jaws Options > Basics, tab twice to “Automatically Start Jaws” and make sure the option for Jaws to speak at the logon screen is checked and that it is set to “Always” for speaking after the desktop loads. That’s it.

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ARORA Meesha
Sent: Thursday, October 31, 2019 5:21 AM
To: main@jfw.groups.io
Subject: Re: How to update JAWS 2020

 

Ok, thanks . I’ll do that.

 

Thanks

Meesha

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Doering
Sent: Thursday, October 31, 2019 12:02 PM
To: main@jfw.groups.io
Subject: Re: How to update JAWS 2020

 

Just leave it there.

It will not cause you any problem and if something starts acting funny with 2020, you can see if it does the same with 2019 if needed.

 

HTH,

 

 

John Doering
Pricing Analyst

Office: 4147783040 Extn:4063
Mobile:
445 S Curtis Rd West Allis, WI 53214
https://ibvi.org

Industries for the Blind & Visually Impaired accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ARORA Meesha
Sent: Thursday, October 31, 2019 5:15 AM
To: main@jfw.groups.io
Subject: Re: How to update JAWS 2020

 

Thanks Brian for the confirmation😊

So now I have downloaded the online version of JAWS 2020 and installed it on my system and I was expecting it to prompt for authorization however I think it automatically picked it up.

So far…. It seems to run smoothly. And I have two versions now –both 2019 and 2020. I am not sure if I should uninstall 2019 as for some reason I never had a smooth uninstallation of JAWS as whenever I try to uninstall it, it always leaves it’s components and then when I try to install the JAWS, it doesn’t get properly installed like doesn’t give the usual audio feedback etc.

So may be I leave both of these…I hope that wouldn’t be a problem??

Thanks

Meesha

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian K. Lingard
Sent: Thursday, October 31, 2019 9:06 AM
To: main@jfw.groups.io
Subject: Re: How to update JAWS 2020

 

Dear Meesha & List:

Any time I have updated my JAWS version previously, I have had to download the new JAWS
from the FS.com web site.

 

The check for updates function of JAWS only checks for updates to the version

you are running.

Brian K. Lingard

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf of ARORA Meesha
Sent: Thursday, October 31, 2019 4:09 AM
To: main@jfw.groups.io
Subject: How to update JAWS 2020

 

Hello,

I currently have JAWS 2019 running on my system and I am entitled to JAWS 2020 as a part of my SMA. I would like to confirm whether I need to download JAWS 2020 on my system separately or it will automatically be updated if I click “Check for updates” in JAWS 2019 help option?

 

 

 

Thanks,

Meesha Arora

Accounts Receivable’s Team

Assistant Finance Manager

Phone: 0121 635 4522

Internal: 830-4522

Sopra Steria

Email : meesha.arora@...

 

moderated Re: CBC video link

Don Walls
 

Sieghard, thanks very much for this. I'll give it a shot.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Thursday, October 31, 2019 10:24 PM
To: main@jfw.groups.io
Subject: Re: CBC video link

Hi Don,

I must say I'm not much of a TV watcher, but here is what I found:

1. I open Google and put cbc.ca/coronation in the address bar and press enter
2. The website opens and pressing "1" for heading level 1 puts me on the following:

CORONATION STREET > WEEKDAYS AT 7:30PM (8 NT)
Join us on Facebook (Facebook is a link), Graphic Coronation Street on CBC
Get a sneak peek of the new way to watch Coronation Street! (that is just text)
watch.cbc.ca features enhanced quality, better sound, and greater accessibility. (that is a link)
Try it today! (just text)
Watch full episodes of Coronation Street (again this is a link)

It doesn't seem to matter whether I click on the link " watch.cbc.ca features enhanced quality, better sound, and greater accessibility" or on the link for " Watch full episodes of Coronation Street", both take me to the CBC Gems website, but it doesn't load Coronation Street.
So, here is what I tried next on the CBC Gems website:
1. I pressed enter on the "Search Shows toggle button", this opens an edit field and I typed in "Coronation" and pressed enter
2. If I now check the page I find this:
Edit Has Popup menu coronation
Then there is a blank line and then:
Showing 2 results
3. I press enter on the pop up menu it and when I arrow down I find two links:
Coronation Street link
The Coronation link
4. I press enter on the "Coronation Street" link, then after a moment if I use "h" for heading or "1" for heading level 1 I find the following:

heading level 1 CORONATION STREET

Now streaming the uncut "full English" UK version! The world's longest-running primetime serial drama, Coronation Street is the story of everyday life
in a small, tightly knit community, and all the love, passion, deception, greed, and intrigue that entails.


List box

The tricky part now is that this list box contains all the episodes, but pressing enter on it and then trying to arrow doesn't seem to work. But if you press enter on it and then tab you seem to be abel to get to the episodes, here some examples:

List box- I press enter and then tab:
MainRegion
Episode 9904 Link
Imran visits David in prison. An angry Craig confronts Bethany. Adam worries about Daniel's state of mind. (Originally aired October 31st) Duration: 22:31
Episode 9903 Link
The police question David. Bethany is consumed with self-loathing. Sinead begs Daniel to be honest with her. (Originally aired October 30th) Duration: 22:32
Episode 9902 Link
Max apologizes for his behaviour. Bethany finds a distraught Daniel sobbing in the ginnel. David calls Shona from prison with a request. (Originally aired October 29th) Duration: 22:11
Episode 9901 Link
To Shona's delight, Max calls at No.8. Bethany gives Sinead a makeover. A riot breaks out in the prison. (Originally aired October 28th) Duration: 22:21
Episode 9900 Link
Bernie and Rosa set off for the hospital with Gemma. Kirk comes up with Christmas plans. Abe urges David to have his revenge. (Originally aired October 28th) Duration: 23:33
Episode 9899 Link
Gemma is horrified to see her picture on the front of the Gazette. Bethany struggles with her story for the writing course.(Originally aired October 25th) Duration: 22:55
Episode 9898 Link
Bethany quizzes James about football. Marion calls Shona an unfit mother. The midwife gives Gemma the all-clear. (Originally aired October 24th) Duration: 22:30
Episode 9897 Link
Sinead's determined she's well enough for a family picnic. Alya agrees to help Ryan out at the bistro. Shona calls for an ambulance. (Originally aired October 23rd) Duration: 22:20
Episode 9896 Link
Kevin listens to Mimi's stories through gritted teeth. Liz and Eileen bury the hatchet. Daniel finally surrenders to his tears. (Originally aired October 22nd) Duration: 22:15
Episode 9895 Link
Daniel and Sinead attend a meeting with the oncologist. Ken arrives in the Rovers for his party. Sinead shares her news with family and friends. (Originally aired October 21st) Duration: 22:29
Episode 9894 Link
Maria rows with Michelle over her parenting skills. Ryan puts pressure on Ali to seek professional help for his addiction. Gary accuses Sarah of jealousy. (Originally aired October 21st) Duration: 22:24
Episode 9893 Link
Claudia and Emma hear the smoke alarm going off in Maria's flat. Dev takes a reluctant Asha to see the doctor. Michelle persuades Robert into a last-minute holiday. (Originally aired October 18th) Duration: 22:20
Episode 9892 Link
Gemma begs Paul not to leave. Dev tells Mary how Asha's been lightening her skin. Robert secretly phones Ray's hotel company. (Originally aired October 17th) Duration: 22:26
Episode 9891 Link
Dev bans Asha from attending her rehearsal after school. Fiz comes up with ideas to bolster trade at the furniture shop. Debbie urges Sophie to follow her heart. (Originally aired October 16th) Duration: 22:25
Episode 9890 Link
Debbie attends the reading of her Aunt's will. Asha goes on a date with Riley. Summer finds Paul heading to the tram stop with his bags packed. (Originally aired October 15th) Duration: 22:20
Episode 9889 Link
Billy leaves Paul at the police station. Kel lies to the police. Gary struggles to look after Jake whilst running the shop. (Originally aired October 14th) Duration: 22:25
Episode 9888 Link
Jade feeds Evelyn a sob story about her terrible marriage. Adam insists Ryan is covering up for Gary. Asha starts work in the kebab shop. (Originally aired October 14th) Duration: 21:53
Episode 9887 Link
Sophie receives gifts for her first day at college. Adam offers Ryan cash to come clean. Sarah arrives back from Milan. (Originally aired October 11th) Duration: 22:18
Episode 9886 Link
Izzy interrogates Gary about Derek and Rick. Leanne gives Max a pep talk. Amy and Asha receive an email with the audition results. Hope's live-in tutor arrives. (Originally aired October 10th) Duration: 22:23
Episode 9885 Link
Adam and Imran remain determined to nail Gary. Paul flies off the handle at Billy. Tyrone and Fiz worry how they will make ends meet. Shona visits David again. (Originally aired October 9th) Duration: 22:19

I have no idea if there should be more, I think that is 26 episodes, but that seems to be all there is.
By the way, if you have an iPhone you might want to try the CBC Gems app.

Regards,
Sieghard'

moderated Re: CBC video link

 

Hi Don,

I must say I'm not much of a TV watcher, but here is what I found:

1. I open Google and put cbc.ca/coronation in the address bar and press enter
2. The website opens and pressing "1" for heading level 1 puts me on the following:

CORONATION STREET > WEEKDAYS AT 7:30PM (8 NT)
Join us on Facebook (Facebook is a link), Graphic Coronation Street on CBC
Get a sneak peek of the new way to watch Coronation Street! (that is just text)
watch.cbc.ca features enhanced quality, better sound, and greater accessibility. (that is a link)
Try it today! (just text)
Watch full episodes of Coronation Street (again this is a link)

It doesn't seem to matter whether I click on the link " watch.cbc.ca features enhanced quality, better sound, and greater accessibility" or on the link for " Watch full episodes of Coronation Street", both take me to the CBC Gems website, but it doesn't load Coronation Street.
So, here is what I tried next on the CBC Gems website:
1. I pressed enter on the "Search Shows toggle button", this opens an edit field and I typed in "Coronation" and pressed enter
2. If I now check the page I find this:
Edit Has Popup menu coronation
Then there is a blank line and then:
Showing 2 results
3. I press enter on the pop up menu it and when I arrow down I find two links:
Coronation Street link
The Coronation link
4. I press enter on the "Coronation Street" link, then after a moment if I use "h" for heading or "1" for heading level 1 I find the following:

heading level 1 CORONATION STREET

Now streaming the uncut "full English" UK version! The world's longest-running primetime serial drama, Coronation Street is the story of everyday life
in a small, tightly knit community, and all the love, passion, deception, greed, and intrigue that entails.


List box

The tricky part now is that this list box contains all the episodes, but pressing enter on it and then trying to arrow doesn't seem to work. But if you press enter on it and then tab you seem to be abel to get to the episodes, here some examples:

List box- I press enter and then tab:
MainRegion
Episode 9904 Link
Imran visits David in prison. An angry Craig confronts Bethany. Adam worries about Daniel's state of mind. (Originally aired October 31st) Duration: 22:31
Episode 9903 Link
The police question David. Bethany is consumed with self-loathing. Sinead begs Daniel to be honest with her. (Originally aired October 30th) Duration: 22:32
Episode 9902 Link
Max apologizes for his behaviour. Bethany finds a distraught Daniel sobbing in the ginnel. David calls Shona from prison with a request. (Originally aired October 29th) Duration: 22:11
Episode 9901 Link
To Shona's delight, Max calls at No.8. Bethany gives Sinead a makeover. A riot breaks out in the prison. (Originally aired October 28th) Duration: 22:21
Episode 9900 Link
Bernie and Rosa set off for the hospital with Gemma. Kirk comes up with Christmas plans. Abe urges David to have his revenge. (Originally aired October 28th) Duration: 23:33
Episode 9899 Link
Gemma is horrified to see her picture on the front of the Gazette. Bethany struggles with her story for the writing course.(Originally aired October 25th) Duration: 22:55
Episode 9898 Link
Bethany quizzes James about football. Marion calls Shona an unfit mother. The midwife gives Gemma the all-clear. (Originally aired October 24th) Duration: 22:30
Episode 9897 Link
Sinead's determined she's well enough for a family picnic. Alya agrees to help Ryan out at the bistro. Shona calls for an ambulance. (Originally aired October 23rd) Duration: 22:20
Episode 9896 Link
Kevin listens to Mimi's stories through gritted teeth. Liz and Eileen bury the hatchet. Daniel finally surrenders to his tears. (Originally aired October 22nd) Duration: 22:15
Episode 9895 Link
Daniel and Sinead attend a meeting with the oncologist. Ken arrives in the Rovers for his party. Sinead shares her news with family and friends. (Originally aired October 21st) Duration: 22:29
Episode 9894 Link
Maria rows with Michelle over her parenting skills. Ryan puts pressure on Ali to seek professional help for his addiction. Gary accuses Sarah of jealousy. (Originally aired October 21st) Duration: 22:24
Episode 9893 Link
Claudia and Emma hear the smoke alarm going off in Maria's flat. Dev takes a reluctant Asha to see the doctor. Michelle persuades Robert into a last-minute holiday. (Originally aired October 18th) Duration: 22:20
Episode 9892 Link
Gemma begs Paul not to leave. Dev tells Mary how Asha's been lightening her skin. Robert secretly phones Ray's hotel company. (Originally aired October 17th) Duration: 22:26
Episode 9891 Link
Dev bans Asha from attending her rehearsal after school. Fiz comes up with ideas to bolster trade at the furniture shop. Debbie urges Sophie to follow her heart. (Originally aired October 16th) Duration: 22:25
Episode 9890 Link
Debbie attends the reading of her Aunt's will. Asha goes on a date with Riley. Summer finds Paul heading to the tram stop with his bags packed. (Originally aired October 15th) Duration: 22:20
Episode 9889 Link
Billy leaves Paul at the police station. Kel lies to the police. Gary struggles to look after Jake whilst running the shop. (Originally aired October 14th) Duration: 22:25
Episode 9888 Link
Jade feeds Evelyn a sob story about her terrible marriage. Adam insists Ryan is covering up for Gary. Asha starts work in the kebab shop. (Originally aired October 14th) Duration: 21:53
Episode 9887 Link
Sophie receives gifts for her first day at college. Adam offers Ryan cash to come clean. Sarah arrives back from Milan. (Originally aired October 11th) Duration: 22:18
Episode 9886 Link
Izzy interrogates Gary about Derek and Rick. Leanne gives Max a pep talk. Amy and Asha receive an email with the audition results. Hope's live-in tutor arrives. (Originally aired October 10th) Duration: 22:23
Episode 9885 Link
Adam and Imran remain determined to nail Gary. Paul flies off the handle at Billy. Tyrone and Fiz worry how they will make ends meet. Shona visits David again. (Originally aired October 9th) Duration: 22:19

I have no idea if there should be more, I think that is 26 episodes, but that seems to be all there is.
By the way, if you have an iPhone you might want to try the CBC Gems app.

Regards,
Sieghard'

moderated CBC video link

Don Walls
 

I sometimes catch CBC TV programs via the CBC website. A few days ago their system seemed to change and I could not get to the program I wanted. When I phoned the CBC, I was told I need to get to a looking glass near the log-in on their Gems page. I can't figure out the keystrokes I need and JAWS isn't getting me there. Any help would be appreciated.

Normmaly I'd type cbc.ca/coronation, for instance, if I want Coronation Street, then on the next page press H to get to the full episodes link. It's when I hit that link that I get to the relevant page but cannot find the specific spot I need.

Don

moderated List Rules - Fri, 11/01/2019 #cal-notice

main@jfw.groups.io Calendar <noreply@...>
 

List Rules

When:
Friday, 1 November 2019
12:00am to 1:00am
(GMT-04:00) America/New York

Description:
The following is the current version of the JFW Mailing List policies. These are sent out monthly, and also available from:

http://groups.io/g/jfw/wiki/List-Policies 

 

**List Policies**

1: Keep it clean. We're a family list, and there are people here who probably don't want to hear everything *exactly* that's running through your head. If you wouldn't see it on TV, it doesn't belong in a post to the list. If you're not sure, email the administration before you post it to the list. Otherwise, you stand to see your posts moderated.

2: Stay on topic. We're a JFW-oriented list. That said, anything related to JFW, its functionality with programs etc is acceptable. If it doesn't have to do with JFW, it doesn't belong on the list. This includes, but isn't limited to, talk of other screen readers such as Window Eyes.

3: Listen to, and respect, the wishes of the admins/moderators. If you're asked by an admin or moderator to drop a subject, or take something to private emails (in the instance of two people carrying on a thread list-wide), please do so. If the subject is changed on a thread by an admin or moderator, it will be explained why in the email sent out with it. Please don't continue replying to the old subject.

4: Don't ask over the list for a position on the list administration. If you'd like to help out, it's of course welcome, but address the request to do so to the admin team, otherwise it'll be ignored. Requests are always welcome, whether help is being looked for or not. When help is needed, a post will be made to the list. The requests already received will be kept in mind.

5: Keep flaming to a minimum. This is not limited to flaming of each other, but goes beyond that, to flaming of products, opinions, ideas, suggestions, etc. Constructive criticism never hurts. Flame wars, especially public ones, both drive people from this list and are unwelcome here. either take the problem to private emails, or report the problem to list administration.

6. Respect the opinions and views of others. This is *very* important in any environment, most especially an online environment where the only gage one has on a person is what that person puts to writing. If you come off as hostile in your posting, whether you intended to or not, people will take it as such. Online, "face value" means just that. People make mistakes, people don't always have access to the same information you do. For that matter, people don't always have the same experience you do. If you know how someone can solve their problem, great. Suggest it to them and/or the list. Do *not* proceed to tell someone, on or off list, that they have no business posting. Repeat offenders of this particular rule will be banned for a week to 30 days, depending on the severity. Serious problems will be banned permanently.

As always, if there are problems or questions with regards these policies, don't hesitate to send them off-list to jfw+owner@groups.io

James,
List Admin
 

moderated Re: J2020.1910.54.400 Download Link + What's New

 

Orlando is top posting, he is simply leaving relevant parts of a previous message in the reply which I have seen done on many lists.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Thursday, October 31, 2019 12:27 PM
To: main@jfw.groups.io
Subject: Re: J2020.1910.54.400 Download Link + What's New

Orlando, would you please top-post your messages? Thanks.

Don

-----Original Message-----
From: Orlando Enrique Fiol via Groups.Io
Sent: Thursday, October 31, 2019 12:19 PM
To: main@jfw.groups.io
Subject: Re: J2020.1910.54.400 Download Link + What's New

Hi Sieghard,

If you don't mind sending me the file I'd love to try it. If I also
have the issue and if you give me permission I'll file an official bug
report as a member of the Jaws private beta team, please also let me
know if I can share the file with Vispero if they ask for it.

I already emailed you the file privately. Feel free to share it widely. It's not copyrighted material. *grin* People might find my entries useful.
Orlando Enrique Fiol

moderated Re: How to read Tweets using a Braille display with TW Blue

Lino Morales
 

Sorry I forgot to mention I'm using JAWS 2020.

On 10/31/2019 4:53 PM, Lino Morales via Groups.Io wrote:
Hi all.  Iwant to know how to read Tweets ֽusing TW Blue with a Braille display? Thanks.




moderated How to read Tweets using a Braille display with TW Blue

Lino Morales
 

Hi all.  Iwant to know how to read Tweets ֽusing TW Blue with a Braille display? Thanks.

moderated Re: J2020.1910.54.400 Download Link + What's New

Cristóbal
 

I guess they must have increased it from the time when I asked which
admittedly was many, many, many moons ago.
Why there's even a limit at this point I don't understand, but whatever...
Especially for those of us who are multi-lingual and deal with foreign
pronouns and all sorts of other words that don't require switching over to a
different language or if we simply want the dictionary change to take affect
across all applications and not just a specific one, you can fill those
entries up fast.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Orlando Enrique
Fiol via Groups.Io
Sent: Thursday, October 31, 2019 12:18 PM
To: main@jfw.groups.io
Subject: Re: J2020.1910.54.400 Download Link + What's New

At 01:49 PM 10/31/2019, Cristóbal wrote:
>I thought the dictionary entries maxed out at 1000 or so.


Vispero Support quoted me 2000 as the maximum, which I hope they'll expand.
Orlando Enrique Fiol

moderated Re: Jaws 2020 64 bit or 32 bit, that is the question

Richard Turner
 

Here is a way to be sure your program is 64 or 32 bit.





Richard
"Reality is the leading cause of stress for those who are in touch with it." 
-- from The Search for Signs of Intelligent Life in the Universe, by Jane Wagner


On Oct 31, 2019, at 12:01 PM, Loy <loyrg2845@...> wrote:

JAWS looks at the Windows version you have and installs the correct version, I have a 64 bit version of Windows and JAWS installed into the Program file folder. If 32 bit it would install into the Program x86 folder.



moderated Re: J2020.1910.54.400 Download Link + What's New

Don Walls
 

Orlando, would you please top-post your messages? Thanks.

Don

-----Original Message-----
From: Orlando Enrique Fiol via Groups.Io
Sent: Thursday, October 31, 2019 12:19 PM
To: main@jfw.groups.io
Subject: Re: J2020.1910.54.400 Download Link + What's New

Hi Sieghard,

If you don't mind sending me the file I'd love to try it. If I also
have the issue and if you give me permission I'll file an official bug
report as a member of the Jaws private beta team, please also let me
know if I can share the file with Vispero if they ask for it.

I already emailed you the file privately. Feel free to share it
widely. It's not copyrighted material. *grin* People might find my
entries useful.
Orlando Enrique Fiol

moderated Re: J2020.1910.54.400 Download Link + What's New

Orlando Enrique Fiol
 

Hi Sieghard,

If you don't mind sending me the file I'd love to try it. If I also
have the issue and if you give me permission I'll file an official bug
report as a member of the Jaws private beta team, please also let me
know if I can share the file with Vispero if they ask for it.

I already emailed you the file privately. Feel free to share it widely. It's not copyrighted material. *grin* People might find my entries useful.
Orlando Enrique Fiol

moderated Re: J2020.1910.54.400 Download Link + What's New

Orlando Enrique Fiol
 

At 01:49 PM 10/31/2019, Cristóbal wrote:
I thought the dictionary entries maxed out at 1000 or so.

Vispero Support quoted me 2000 as the maximum, which I hope they'll expand.
Orlando Enrique Fiol

moderated Re: Jaws 2020

Loy
 

JAWS looks at the Windows version you have and installs the correct version, I have a 64 bit version of Windows and JAWS installed into the Program file folder. If 32 bit it would install into the Program x86 folder.

moderated Re: J2020.1910.54.400 Download Link + What's New

Mario
 

it maxes out at 2000 entries. it's incredible this limit hasn't been
increased since modern computers have alot more RAM than computers about
30 years ago.

On 10/31/2019 1:49 PM, Cristóbal wrote:
I thought the dictionary entries maxed out at 1000 or so.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io On Behalf Of Orlando Enrique
Fiol via Groups.Io
Sent: Thursday, October 31, 2019 9:53 AM
To: main@jfw.groups.io
Subject: Re: J2020.1910.54.400 Download Link + What's New

Hi Sieghard.

First of all this seems to be something which appears to be quite
unique
to you since I can easily add stuff to the dictionary.

How many entries are in your dictionary? If you like, I can privately
email
you my dictionary and you can try adding entries to it.

Furthermore, I am on the private Jaws beta team and I have heard about
no such bug, in fact, another member of said beta team posted a message
today referring to your post on this list asking if this is a problem for
others.

Since the problem is occurring on both my desktop and laptop, I can only
conclude that my dictionary file is the problem. However, everything about
it looks fine. All the entries have the same syntax; none use uncommon
characters besides accent marks for foreign words.
So, if my file is the problem, I'm itching to find out how to correct it
without losing 1100 entries.

I know It can be frustrating when you encounter an issue which prevents
you from doing things the way you are used to, I spend a lot of time, in
fact, about 2 years corresponding with various people from Vispero before
somebody said they would take this on because they felt it would be
of use
not just to me but also to many other people who use older software for
work or their own business. One thing I found is that it always pays off
to approach a company using a reasonable tone, laying out the problem and
letting them know that you understand that they also are busy, have
priorities and they may not get to your issue right away.

I've always used a cordial and professional tone with every Vispero
employee
with whom I've interacted, since I know that only the development team can
actually look into these issues.
Still, my problem is not just about my inconvenience; it's about what
we may
need to know in the future when our dictionaries become ever larger.
No one
wants to part with thousands of entries that have taken years to assemble.
So, if there are indeed corrupted portions of JDF files, we need to
know how
to spot and fix them.
Orlando Enrique Fiol








.

moderated Re: Jaws 2020

Rick Mladek
 

I understand that 32 bit programs can run on a 64 bit system but a 64 bit app cannot run on a 32 bit system...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Thursday, October 31, 2019 2:22 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

Brian,

How do you know that the 32 Bit version of Jaws installs, I don't even think a 32 bit version of Jaws would work/run on a 64 bit system.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian K. Lingard
Sent: Wednesday, October 30, 2019 11:25 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

Dear Diane & List:

You are correct. The offline installer is close to 1 GB mot 1 TB.

While Vispero says their installer can determine the correct version to install, I find it always installs the 32-bit version on my 64-bit system.

Brian K. Lingard
Sent: Thursday, October 31, 2019 12:23 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

I thought that 1 TB was 1000 GB, and 1 GB is 1000 MB. Have I forgotten something?

Diane Bomar
On Oct 30, 2019, at 22:19, Sieghard Weitzel <@Sieghard> wrote:
What math? 1 Terabyte is 1000 Megabytes and saying that 832 Megabytes is almost 1 Terabyte I think it not an incorrect statement.
I never said the regular installer was that large, but the Offline installer is.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Norma A. Bogey
Sent: Wednesday, October 30, 2019 9:06 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

Really? I'm certainly not the list know-it-all but that math seems a little fuzzy to me.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Wednesday, October 30, 2019 10:57 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

I am talking about the offline installer. As the name implies, it contains everything you could possibly need for an installation, all the OCR components, help files and so on and it is 832 MB which is very close to 1 Terabyte.
If you don't believe me go to the Freedom Scientific download page for Jaws and select the "Offline installer for secure environments".

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Chris Hill
Sent: Wednesday, October 30, 2019 10:23 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

Probably more when you include a decent voice or two and the ocr engine.

On 10/30/2019 11:33, Marty Hutchings wrote:
I am sure that JAWS 2020 is not a half of a terabyte.



Love in Christ
Marty
For our struggle is not against flesh and blood, but against the
rulers, against the powers, against the world forces of this darkness,
against the spiritual forces of wickedness in the heavenly places.
Therefore, take up the full armor of God, so that you will be able to
resist in the evil day, and having done everything, to stand firm.
Ephesians 6:12, 13
From: Sieghard Weitzel
Sent: Wednesday, October 30, 2019 10:44 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

What are you asking?

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Marty
Hutchings
Sent: Wednesday, October 30, 2019 8:44 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

500 or 600 GB?



Love in Christ
Marty
For our struggle is not against flesh and blood, but against the
rulers, against the powers, against the world forces of this darkness,
against the spiritual forces of wickedness in the heavenly places.
Therefore, take up the full armor of God, so that you will be able to
resist in the evil day, and having done everything, to stand firm.
Ephesians 6:12, 13
From: Sieghard Weitzel
Sent: Wednesday, October 30, 2019 10:32 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

I for one am glad Vispero has finally left the 50's and early 220's
behind and does no longer send out what to many are useless pieces of
plastic especially since in my case I haven't had a PC with a DVD
drive for many years.
The Jaws installer has changed some time ago and it is now a fairly
small setup program which means it does not contain all the files
needed for installation, instead it will download what is required
from the web.
This approach is used by increased software companies, it's been this
way with Adobe Acrobat Reader for a long time, Chrome and Microsoft
Edge are both installed this way, if you subscribe to Microsoft Office
365 the installer for the Office suite is also like this and so are
many others.
The one difference between installers like most of the ones I
mentioned above and the Jaws installer is that you can actually keep
the Chrome installer or the Edge installer and if you run it a year
from now on a new system it will still work and also download whatever
is the latest version.
For Jaws you still need to download a different setup program for the
version of Jaws you want to install, but since it is only a bit over
40 Mb, it only takes a few seconds on most fast internet connections
nowadays and another nice thing is that you don't have to worry about
32 Bit and 64 Bit, the installer does both, looks at your system and
knows which to install.
The older installer was about 180 Mb, but it still downloaded the OCR
component during the installation.
If for some reason you need a full installer or maybe you have a very
slow internet connection where it's better to have everything
downloaded to your computer first you can still download the entire
DVD so to speak, it's I think something like a 500 or 600 Gb download
and it is entirely meant to be run offline if needed.

Regards,
Sieghard

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of George b
Sent: Wednesday, October 30, 2019 5:20 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

The reason is because they make major updates through the year now and
would to keep sending out c ds for the updates.
They suggest downloading the update and then installing. Then saving
the update on a thumb drive and do for each update through the year.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Loreal
Lavigne
Sent: October 30, 2019 4:54
To: main@jfw.groups.io
Subject: Re: Jaws 2020
Importance: High

This is true. I do remember hearing on a podcast and later reading
somewhere they would no longer be sending out CD/DVD discs with JAWS.

Sincerely,
Loreal Lavigne
General, Legal, Medical Transcriptionist
Phone: (518)330-5188
E-Mail: LorealLavigna@...
Website: http://www.facebook.com/TranscriptsByLoreal

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of George b
Sent: Wednesday, October 30, 2019 7:20 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

They announced in one of the pod casts this summer updating jaws that
they are not sending out c d's anymore.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard
Weitzel
Sent: October 29, 2019 20:54
To: main@jfw.groups.io
Subject: Re: Jaws 2020

Why don't you just download it, the fact is that even if they continue
this in my opinion useless and wasteful tradition of mailing out
DVD's, the version which will be current by the time you receive the
DVD will already be newer than the original Jaws 2020.1910.54 release
which you would get on the DVD.


From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Loy
Sent: Tuesday, October 29, 2019 6:26 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

No, they no longer will mail out CD's.
From: "David Pearson" <dshawnpearson@...>
To: <main@jfw.groups.io>
Sent: Tuesday, October 29, 2019 9:22 PM
Subject: Jaws 2020


Hi list:

Will Vispero be mailing out this latest Jaws program release on cd,
and if yes, when should I expect to receive it?

Sincerely,



David S. Pearson

moderated Re: Jaws 2020

 

Brian,

How do you know that the 32 Bit version of Jaws installs, I don't even think a 32 bit version of Jaws would work/run on a 64 bit system.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian K. Lingard
Sent: Wednesday, October 30, 2019 11:25 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

Dear Diane & List:

You are correct. The offline installer is close to 1 GB mot 1 TB.

While Vispero says their installer can determine the correct version to install, I find it always installs the 32-bit version on my 64-bit system.

Brian K. Lingard
Sent: Thursday, October 31, 2019 12:23 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

I thought that 1 TB was 1000 GB, and 1 GB is 1000 MB. Have I forgotten something?

Diane Bomar
On Oct 30, 2019, at 22:19, Sieghard Weitzel <@Sieghard> wrote:
What math? 1 Terabyte is 1000 Megabytes and saying that 832 Megabytes is almost 1 Terabyte I think it not an incorrect statement.
I never said the regular installer was that large, but the Offline installer is.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Norma A. Bogey
Sent: Wednesday, October 30, 2019 9:06 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

Really? I'm certainly not the list know-it-all but that math seems a little fuzzy to me.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Wednesday, October 30, 2019 10:57 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

I am talking about the offline installer. As the name implies, it contains everything you could possibly need for an installation, all the OCR components, help files and so on and it is 832 MB which is very close to 1 Terabyte.
If you don't believe me go to the Freedom Scientific download page for Jaws and select the "Offline installer for secure environments".

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Chris Hill
Sent: Wednesday, October 30, 2019 10:23 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

Probably more when you include a decent voice or two and the ocr engine.

On 10/30/2019 11:33, Marty Hutchings wrote:
I am sure that JAWS 2020 is not a half of a terabyte.



Love in Christ
Marty
For our struggle is not against flesh and blood, but against the
rulers, against the powers, against the world forces of this darkness,
against the spiritual forces of wickedness in the heavenly places.
Therefore, take up the full armor of God, so that you will be able to
resist in the evil day, and having done everything, to stand firm.
Ephesians 6:12, 13
From: Sieghard Weitzel
Sent: Wednesday, October 30, 2019 10:44 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

What are you asking?

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Marty
Hutchings
Sent: Wednesday, October 30, 2019 8:44 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

500 or 600 GB?



Love in Christ
Marty
For our struggle is not against flesh and blood, but against the
rulers, against the powers, against the world forces of this darkness,
against the spiritual forces of wickedness in the heavenly places.
Therefore, take up the full armor of God, so that you will be able to
resist in the evil day, and having done everything, to stand firm.
Ephesians 6:12, 13
From: Sieghard Weitzel
Sent: Wednesday, October 30, 2019 10:32 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

I for one am glad Vispero has finally left the 50's and early 220's
behind and does no longer send out what to many are useless pieces of
plastic especially since in my case I haven't had a PC with a DVD
drive for many years.
The Jaws installer has changed some time ago and it is now a fairly
small setup program which means it does not contain all the files
needed for installation, instead it will download what is required
from the web.
This approach is used by increased software companies, it's been this
way with Adobe Acrobat Reader for a long time, Chrome and Microsoft
Edge are both installed this way, if you subscribe to Microsoft Office
365 the installer for the Office suite is also like this and so are
many others.
The one difference between installers like most of the ones I
mentioned above and the Jaws installer is that you can actually keep
the Chrome installer or the Edge installer and if you run it a year
from now on a new system it will still work and also download whatever
is the latest version.
For Jaws you still need to download a different setup program for the
version of Jaws you want to install, but since it is only a bit over
40 Mb, it only takes a few seconds on most fast internet connections
nowadays and another nice thing is that you don't have to worry about
32 Bit and 64 Bit, the installer does both, looks at your system and
knows which to install.
The older installer was about 180 Mb, but it still downloaded the OCR
component during the installation.
If for some reason you need a full installer or maybe you have a very
slow internet connection where it's better to have everything
downloaded to your computer first you can still download the entire
DVD so to speak, it's I think something like a 500 or 600 Gb download
and it is entirely meant to be run offline if needed.

Regards,
Sieghard

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of George b
Sent: Wednesday, October 30, 2019 5:20 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

The reason is because they make major updates through the year now and
would to keep sending out c ds for the updates.
They suggest downloading the update and then installing. Then saving
the update on a thumb drive and do for each update through the year.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Loreal
Lavigne
Sent: October 30, 2019 4:54
To: main@jfw.groups.io
Subject: Re: Jaws 2020
Importance: High

This is true. I do remember hearing on a podcast and later reading
somewhere they would no longer be sending out CD/DVD discs with JAWS.

Sincerely,
Loreal Lavigne
General, Legal, Medical Transcriptionist
Phone: (518)330-5188
E-Mail: LorealLavigna@...
Website: http://www.facebook.com/TranscriptsByLoreal

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of George b
Sent: Wednesday, October 30, 2019 7:20 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

They announced in one of the pod casts this summer updating jaws that
they are not sending out c d's anymore.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard
Weitzel
Sent: October 29, 2019 20:54
To: main@jfw.groups.io
Subject: Re: Jaws 2020

Why don't you just download it, the fact is that even if they continue
this in my opinion useless and wasteful tradition of mailing out
DVD's, the version which will be current by the time you receive the
DVD will already be newer than the original Jaws 2020.1910.54 release
which you would get on the DVD.


From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Loy
Sent: Tuesday, October 29, 2019 6:26 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2020

No, they no longer will mail out CD's.
From: "David Pearson" <dshawnpearson@...>
To: <main@jfw.groups.io>
Sent: Tuesday, October 29, 2019 9:22 PM
Subject: Jaws 2020


Hi list:

Will Vispero be mailing out this latest Jaws program release on cd,
and if yes, when should I expect to receive it?

Sincerely,



David S. Pearson

moderated Re: How to update JAWS 2020

 

Hi Meesha,

 

As John said, you can certainly leave it and I agree that for a while you should. But if you find you always use Jaws 2020 and there are no issues which make it necessary to fall back to Jaws 2019 you can certainly uninstall it. Here is what you do (I assume you have Windows 10):

1. Press Windows Key + X and press enter on “Apps and Features”, it’s the first item in the menu which comes up

2. Tab I think about 6 times until  you get into the list of all the installed programs and apps on your computer

3. Arrow down to “Freedom Scientific Jaws 2019” and press enter to expand it, then tab once to “Uninstall” and press enter.

4. You may have to press Uninstall one more time, but eventually the Jaws 2019 installer starts and you can select to remove it, just make very sure you don’t and I mean “do not” check to remove shared components because if you do Jaws 2020 will also no longer work. You can, if you want, remove the user files by checking that option.

5. Let the uninstallation finish and reboot, there is a good chance Jaws 2020 won’t speak at the logon screen or even after you enter your password, if that is the case just load Jaws 2020 manually, then go into Jaws Options > Basics, tab twice to “Automatically Start Jaws” and make sure the option for Jaws to speak at the logon screen is checked and that it is set to “Always” for speaking after the desktop loads. That’s it.

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ARORA Meesha
Sent: Thursday, October 31, 2019 5:21 AM
To: main@jfw.groups.io
Subject: Re: How to update JAWS 2020

 

Ok, thanks . I’ll do that.

 

Thanks

Meesha

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Doering
Sent: Thursday, October 31, 2019 12:02 PM
To: main@jfw.groups.io
Subject: Re: How to update JAWS 2020

 

Just leave it there.

It will not cause you any problem and if something starts acting funny with 2020, you can see if it does the same with 2019 if needed.

 

HTH,

 

 

John Doering
Pricing Analyst

Office: 4147783040 Extn:4063
Mobile:
445 S Curtis Rd West Allis, WI 53214
https://ibvi.org

Industries for the Blind & Visually Impaired accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ARORA Meesha
Sent: Thursday, October 31, 2019 5:15 AM
To: main@jfw.groups.io
Subject: Re: How to update JAWS 2020

 

Thanks Brian for the confirmation😊

So now I have downloaded the online version of JAWS 2020 and installed it on my system and I was expecting it to prompt for authorization however I think it automatically picked it up.

So far…. It seems to run smoothly. And I have two versions now –both 2019 and 2020. I am not sure if I should uninstall 2019 as for some reason I never had a smooth uninstallation of JAWS as whenever I try to uninstall it, it always leaves it’s components and then when I try to install the JAWS, it doesn’t get properly installed like doesn’t give the usual audio feedback etc.

So may be I leave both of these…I hope that wouldn’t be a problem??

Thanks

Meesha

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian K. Lingard
Sent: Thursday, October 31, 2019 9:06 AM
To: main@jfw.groups.io
Subject: Re: How to update JAWS 2020

 

Dear Meesha & List:

Any time I have updated my JAWS version previously, I have had to download the new JAWS
from the FS.com web site.

 

The check for updates function of JAWS only checks for updates to the version

you are running.

Brian K. Lingard

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf of ARORA Meesha
Sent: Thursday, October 31, 2019 4:09 AM
To: main@jfw.groups.io
Subject: How to update JAWS 2020

 

Hello,

I currently have JAWS 2019 running on my system and I am entitled to JAWS 2020 as a part of my SMA. I would like to confirm whether I need to download JAWS 2020 on my system separately or it will automatically be updated if I click “Check for updates” in JAWS 2019 help option?

 

 

 

Thanks,

Meesha Arora

Accounts Receivable’s Team

Assistant Finance Manager

Phone: 0121 635 4522

Internal: 830-4522

Sopra Steria

Email : meesha.arora@...

 

moderated Re: J2020.1910.54.400 Download Link + What's New

 

Hi Orlando,

If you don't mind sending me the file I'd love to try it. If I also have the issue and if you give me permission I'll file an official bug report as a member of the Jaws private beta team, please also let me know if I can share the file with Vispero if they ask for it.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Orlando Enrique Fiol via Groups.Io
Sent: Thursday, October 31, 2019 9:53 AM
To: main@jfw.groups.io
Subject: Re: J2020.1910.54.400 Download Link + What's New

Hi Sieghard.

>First of all this seems to be something which appears to be quite >unique to you since I can easily add stuff to the dictionary.

How many entries are in your dictionary? If you like, I can privately email you my dictionary and you can try adding entries to it.

>Furthermore, I am on the private Jaws beta team and I have heard about >no such bug, in fact, another member of said beta team posted a >message today referring to your post on this list asking if this is a >problem for others.

Since the problem is occurring on both my desktop and laptop, I can only conclude that my dictionary file is the problem. However, everything about it looks fine. All the entries have the same syntax; none use uncommon characters besides accent marks for foreign words.
So, if my file is the problem, I'm itching to find out how to correct it without losing 1100 entries.

>I know It can be frustrating when you encounter an issue which >prevents you from doing things the way you are used to, I spend a lot >of time, in fact, about 2 years corresponding with various people from >Vispero before somebody said they would take this on because they felt >it would be of use not just to me but also to many other people who >use older software for work or their own business. One thing I found >is that it always pays off to approach a company using a reasonable >tone, laying out the problem and letting them know that you understand >that they also are busy, have priorities and they may not get to your >issue right away.

I've always used a cordial and professional tone with every Vispero employee with whom I've interacted, since I know that only the development team can actually look into these issues.
Still, my problem is not just about my inconvenience; it's about what we may need to know in the future when our dictionaries become ever larger. No one wants to part with thousands of entries that have taken years to assemble. So, if there are indeed corrupted portions of JDF files, we need to know how to spot and fix them.
Orlando Enrique Fiol

moderated Re: J2020.1910.54.400 Download Link + What's New

Cristóbal
 

I thought the dictionary entries maxed out at 1000 or so.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Orlando Enrique
Fiol via Groups.Io
Sent: Thursday, October 31, 2019 9:53 AM
To: main@jfw.groups.io
Subject: Re: J2020.1910.54.400 Download Link + What's New

Hi Sieghard.

>First of all this seems to be something which appears to be quite >unique
to you since I can easily add stuff to the dictionary.

How many entries are in your dictionary? If you like, I can privately email
you my dictionary and you can try adding entries to it.

>Furthermore, I am on the private Jaws beta team and I have heard about
no such bug, in fact, another member of said beta team posted a >message
today referring to your post on this list asking if this is a >problem for
others.

Since the problem is occurring on both my desktop and laptop, I can only
conclude that my dictionary file is the problem. However, everything about
it looks fine. All the entries have the same syntax; none use uncommon
characters besides accent marks for foreign words.
So, if my file is the problem, I'm itching to find out how to correct it
without losing 1100 entries.

>I know It can be frustrating when you encounter an issue which >prevents
you from doing things the way you are used to, I spend a lot >of time, in
fact, about 2 years corresponding with various people from >Vispero before
somebody said they would take this on because they felt >it would be of use
not just to me but also to many other people who >use older software for
work or their own business. One thing I found >is that it always pays off
to approach a company using a reasonable >tone, laying out the problem and
letting them know that you understand >that they also are busy, have
priorities and they may not get to your >issue right away.

I've always used a cordial and professional tone with every Vispero employee
with whom I've interacted, since I know that only the development team can
actually look into these issues.
Still, my problem is not just about my inconvenience; it's about what we may
need to know in the future when our dictionaries become ever larger. No one
wants to part with thousands of entries that have taken years to assemble.
So, if there are indeed corrupted portions of JDF files, we need to know how
to spot and fix them.
Orlando Enrique Fiol