Date   

moderated Re: Question/New user to Amazon with Jaws

Sandra Streeter
 

Amazon.com/access, Googled; should be first in search results—the one that says, “online shopping for electronics...” etc. Again, it’s not nearly as uncluttered as I’d like, but some is better than none. Next time I’m there, I should put it in my i.e. favorites—in all these years, I haven’t—don’t know why.

 

 

Sandra

 

Something is wrong, I know it, if I don't keep my attention on eternity. May I be the tiniest nail in the house of the universe, tiny but useful.

(Mary Oliver)

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Laura Richardson
Sent: Sunday, July 14, 2019 3:39 PM
To: main@jfw.groups.io
Subject: Re: Question/New user to Amazon with Jaws

 

Thank you everybody!  I successfully created an Amazon account and made my first purchase (yay).

 

Sandra – I didn’t know there is an access site.  How do I get to that site?

 

Laura

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sandra Streeter
Sent: Sunday, July 14, 2019 1:36 PM
To: main@jfw.groups.io
Subject: Re: Question/New user to Amazon with Jaws

 

Just used it last week—no sighted help available, so no choice but to use independently. I use the amazon.com/access site, which is slightly-less-cluttered than the main one. Sign-up accessible.

 

 

Sandra

 

Something is wrong, I know it, if I don't keep my attention on eternity. May I be the tiniest nail in the house of the universe, tiny but useful.

(Mary Oliver)

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Edward Green
Sent: Sunday, July 14, 2019 10:57 AM
To: main@jfw.groups.io
Subject: Re: Question/New user to Amazon with Jaws

 

Hi Laura,

 

It's certainly possible to purchase items without sighted help. I've had an account for over 15 years though so don't know if the sign up process is accessible or not these days, I imagine it is though.

 

Cheers,

 

Ed 

 


On 14 Jul 2019, at 15:38, Laura Richardson <laurakr65@...> wrote:

Hello,

 

Using Windows 10 and Jaws 18.

 

Using Jaws, is it possible to setup an account and purchase items on Amazon without sighted help?  I’ve never setup an account on any web site so I’m not sure what to expect.

 

Thank you for any tips and advice in advance.

 

Laura

 

 

 


moderated Re: Question/New user to Amazon with Jaws

Laura Richardson
 

Thank you everybody!  I successfully created an Amazon account and made my first purchase (yay).

 

Sandra – I didn’t know there is an access site.  How do I get to that site?

 

Laura

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sandra Streeter
Sent: Sunday, July 14, 2019 1:36 PM
To: main@jfw.groups.io
Subject: Re: Question/New user to Amazon with Jaws

 

Just used it last week—no sighted help available, so no choice but to use independently. I use the amazon.com/access site, which is slightly-less-cluttered than the main one. Sign-up accessible.

 

 

Sandra

 

Something is wrong, I know it, if I don't keep my attention on eternity. May I be the tiniest nail in the house of the universe, tiny but useful.

(Mary Oliver)

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Edward Green
Sent: Sunday, July 14, 2019 10:57 AM
To: main@jfw.groups.io
Subject: Re: Question/New user to Amazon with Jaws

 

Hi Laura,

 

It's certainly possible to purchase items without sighted help. I've had an account for over 15 years though so don't know if the sign up process is accessible or not these days, I imagine it is though.

 

Cheers,

 

Ed 

 


On 14 Jul 2019, at 15:38, Laura Richardson <laurakr65@...> wrote:

Hello,

 

Using Windows 10 and Jaws 18.

 

Using Jaws, is it possible to setup an account and purchase items on Amazon without sighted help?  I’ve never setup an account on any web site so I’m not sure what to expect.

 

Thank you for any tips and advice in advance.

 

Laura

 

 

 


moderated Re: Problems with edit boxes in latest Chrome

David Goldfield <david.goldfield@...>
 

Ann,

If you encounter this problem again one thing that may help is to tab away from the edit box and then press shift-tab to move back to the edit box. Usually, this allows JAWS to properly read the text contained within the edit field.

David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com

On 7/14/2019 1:43 PM, ann wrote:
I may have fixed my issue. I found that caret browsing was turned on. When I turned this off, things seem to be working fine.

If the problem pops up again and caret browsing is still turned off. I'll contact support.

Thanks,
~Ann



On Sun, Jul 14, 2019 at 09:49 AM, Jay wrote:
Hi ann.

Unfortunately, the latest version of jaws has some issues with chrome. I reported this to Vispero, and they said until a fix is available to use Firefox or Internet explorer until a fix is in place. If you're having issues like this, it's probably best to use either Firefox or Internet explorer for the time being, and I would also recommend sending an e-mail to support@... to report this issue.

Thanks.

Jay.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ann
Sent: Sunday, July 14, 2019 7:12 AM
To: jfw@groups.io
Subject: Problems with edit boxes in latest Chrome

Hi,


I am running the latest Chrome browser with the latest version of Jaws on the latest version of Windows 10. I find that when I go in to an edit box, I cannot arrow around to review what I've written. This action often takes me out of the field and to the next or previous parts of the web page, depending on which arrows I press. It just started doing this recently.


this does not happen with Firefox or IE11 or even Edge.


Is there a work around for this? Changing forms options in Jaws seems to have no effect.


Thanks,

~Ann


moderated Re: Question/New user to Amazon with Jaws

Sandra Streeter
 

Just used it last week—no sighted help available, so no choice but to use independently. I use the amazon.com/access site, which is slightly-less-cluttered than the main one. Sign-up accessible.

 

 

Sandra

 

Something is wrong, I know it, if I don't keep my attention on eternity. May I be the tiniest nail in the house of the universe, tiny but useful.

(Mary Oliver)

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Edward Green
Sent: Sunday, July 14, 2019 10:57 AM
To: main@jfw.groups.io
Subject: Re: Question/New user to Amazon with Jaws

 

Hi Laura,

 

It's certainly possible to purchase items without sighted help. I've had an account for over 15 years though so don't know if the sign up process is accessible or not these days, I imagine it is though.

 

Cheers,

 

Ed 

 


On 14 Jul 2019, at 15:38, Laura Richardson <laurakr65@...> wrote:

Hello,

 

Using Windows 10 and Jaws 18.

 

Using Jaws, is it possible to setup an account and purchase items on Amazon without sighted help?  I’ve never setup an account on any web site so I’m not sure what to expect.

 

Thank you for any tips and advice in advance.

 

Laura

 

 

 


moderated Re: Question/New user to Amazon with Jaws

 

At one point there was an issue with the iOS app where when Voiceover was enabled one couldn’t continue beyond the address selection, but I think that was fixed a while back. The fact is that I rarely use the app, doing it on the PC with Jaws is super accessible and if you remember you address and payment selection or have only one address and one payment card entered it’s basically a matter of activating a couple of buttons and maybe to select the shipping method before you get to the “Place Order” button.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, July 14, 2019 10:24 AM
To: main@jfw.groups.io
Subject: Re: Question/New user to Amazon with Jaws

 

I have used Amazon.com (or, more recently, smile.amazon.com if one wishes to have some tiny portion of one's purchase dollars go to the charity of one's choosing) as a site when I'm training folks to use JAWS for a very long time now.

It was, at least through last fall, very accessible, and if memory serves once one does a product search the individual products returned are all structured as headings, so it's easy to use the headings list feature of JAWS to cruise through those quickly and easily (or use the quick navigation key for headings).
--

Brian - Windows 10 Pro, 64-Bit, Version 1903, Build 18362  

Many of the insights of the saint stem from his experience as a sinner.

         ~ Eric Hoffer


moderated Re: Problems with edit boxes in latest Chrome

ann
 

I may have fixed my issue. I found that caret browsing was turned on. When I turned this off, things seem to be working fine.

If the problem pops up again and caret browsing is still turned off. I'll contact support.

Thanks,
~Ann



On Sun, Jul 14, 2019 at 09:49 AM, Jay wrote:
Hi ann.

Unfortunately, the latest version of jaws has some issues with chrome. I reported this to Vispero, and they said until a fix is available to use Firefox or Internet explorer until a fix is in place. If you're having issues like this, it's probably best to use either Firefox or Internet explorer for the time being, and I would also recommend sending an e-mail to support@... to report this issue.

Thanks.

Jay.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ann
Sent: Sunday, July 14, 2019 7:12 AM
To: jfw@groups.io
Subject: Problems with edit boxes in latest Chrome

Hi,


I am running the latest Chrome browser with the latest version of Jaws on the latest version of Windows 10. I find that when I go in to an edit box, I cannot arrow around to review what I've written. This action often takes me out of the field and to the next or previous parts of the web page, depending on which arrows I press. It just started doing this recently.


this does not happen with Firefox or IE11 or even Edge.


Is there a work around for this? Changing forms options in Jaws seems to have no effect.


Thanks,

~Ann


moderated Re: Question/New user to Amazon with Jaws

 

I have used Amazon.com (or, more recently, smile.amazon.com if one wishes to have some tiny portion of one's purchase dollars go to the charity of one's choosing) as a site when I'm training folks to use JAWS for a very long time now.

It was, at least through last fall, very accessible, and if memory serves once one does a product search the individual products returned are all structured as headings, so it's easy to use the headings list feature of JAWS to cruise through those quickly and easily (or use the quick navigation key for headings).
--

Brian - Windows 10 Pro, 64-Bit, Version 1903, Build 18362  

Many of the insights of the saint stem from his experience as a sinner.

         ~ Eric Hoffer


moderated Re: Question/New user to Amazon with Jaws

netbat66
 

its jaws accessible. but as of 2 days ago i couldn't place an order.
when i tried to check out i had to log back on, solve a captcha, and give them a cellphone number, which i didn't want to do , before the order would go through. no thanks.
i had to use the amazon fire stick to place the order. the order went through this way.

-----Original Message-----
From: Edward Green
Sent: Sunday, July 14, 2019 7:57 AM
To: main@jfw.groups.io
Subject: Re: Question/New user to Amazon with Jaws



Hi Laura,

It's certainly possible to purchase items without sighted help. I've had an account for over 15 years though so don't know if the sign up process is accessible or not these days, I imagine it is though.

Cheers,

Ed


On 14 Jul 2019, at 15:38, Laura Richardson <laurakr65@gmail.com> wrote:




Hello,



Using Windows 10 and Jaws 18.



Using Jaws, is it possible to setup an account and purchase items on Amazon without sighted help? I’ve never setup an account on any web site so I’m not sure what to expect.



Thank you for any tips and advice in advance.



Laura


moderated Re: Question/New user to Amazon with Jaws

David & his pack of dogs
 

I’ve had an Amazon account for almost a year now and for the most part have had no, to little problems.  I did get a blind person to help me set it up, mainly because he’d had an account for years. Now, they do have a help desk in Canada and the U AS that will help you with any problems. One I had was getting a prime membership.  Amazon.com did not recognize my amazon.ca account.  The number for help from amazon is on their website. My only advice is call them during the day as they have a lot of people working out of their home.  Thus, when I called at 10 PM PST, I got a woman with the TV and her kids in the background that could be clearly heard running around. Which brings up another matter, if working out of your home have no background noise as it could discredit your product. Even at some work places, it sounded like there was a party going on.     

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Laura Richardson
Sent: July 14, 2019 7:38 AM
To: jfw@groups.io
Subject: Question/New user to Amazon with Jaws

 

Hello,

 

Using Windows 10 and Jaws 18.

 

Using Jaws, is it possible to setup an account and purchase items on Amazon without sighted help?  I’ve never setup an account on any web site so I’m not sure what to expect.

 

Thank you for any tips and advice in advance.

 

Laura

 

 

 


moderated Re: Question/New user to Amazon with Jaws

Edward Green
 

Hi Laura,

It's certainly possible to purchase items without sighted help. I've had an account for over 15 years though so don't know if the sign up process is accessible or not these days, I imagine it is though.

Cheers,

Ed 


On 14 Jul 2019, at 15:38, Laura Richardson <laurakr65@...> wrote:

Hello,

 

Using Windows 10 and Jaws 18.

 

Using Jaws, is it possible to setup an account and purchase items on Amazon without sighted help?  I’ve never setup an account on any web site so I’m not sure what to expect.

 

Thank you for any tips and advice in advance.

 

Laura

 

 

 


moderated Question/New user to Amazon with Jaws

Laura Richardson
 

Hello,

 

Using Windows 10 and Jaws 18.

 

Using Jaws, is it possible to setup an account and purchase items on Amazon without sighted help?  I’ve never setup an account on any web site so I’m not sure what to expect.

 

Thank you for any tips and advice in advance.

 

Laura

 

 

 


moderated Re: Problems with edit boxes in latest Chrome

Jay <jcoffin@...>
 

Hi ann.

Unfortunately, the latest version of jaws has some issues with chrome. I reported this to Vispero, and they said until a fix is available to use Firefox or Internet explorer until a fix is in place. If you're having issues like this, it's probably best to use either Firefox or Internet explorer for the time being, and I would also recommend sending an e-mail to support@vispero.com to report this issue.

Thanks.

Jay.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ann
Sent: Sunday, July 14, 2019 7:12 AM
To: jfw@groups.io
Subject: Problems with edit boxes in latest Chrome

Hi,


I am running the latest Chrome browser with the latest version of Jaws on the latest version of Windows 10. I find that when I go in to an edit box, I cannot arrow around to review what I've written. This action often takes me out of the field and to the next or previous parts of the web page, depending on which arrows I press. It just started doing this recently.


this does not happen with Firefox or IE11 or even Edge.


Is there a work around for this? Changing forms options in Jaws seems to have no effect.


Thanks,

~Ann


moderated Re: Problems with edit boxes in latest Chrome

Chris Hill
 

Well, I just tried this wiht Version 75.0.3770.100 (Official Build) (64-bit)

and don't seem to be having any problem, at least on the edit box  in the national weather service forecast page I tried.

On 7/14/2019 08:12, ann wrote:
Hi,


I am running the latest Chrome browser with the latest version of Jaws on the latest version of Windows 10. I find that when I go in to an edit box, I cannot arrow around to review what I've written. This action often takes me out of the field and to the next or previous parts of the web page, depending on which arrows I press. It just started doing this recently.


this does not happen with Firefox or IE11 or even Edge.


Is there a work around for this? Changing forms options in Jaws seems to have no effect.


Thanks,

~Ann



moderated Re: Has anyone had success using jaws with the latest version of c cleaner whether standard or professional?

Mike B
 


Hi David,
 
Try the following:
Below are some steps I typed up for navigating the newer versions of CCleaner with JAWS.  Since CCleaner and JAWS works fine with the, Windows tab, scan
then the navigation starts getting weird, the steps below start after scanning the Windows tab.
Note:  These may not be exact but, are very close and should get you by.
1. After you run a scan of the Windows tab, you can use your finger gymnastics in 2 ways to scan the Applications tab.
A. After the Windows tab scan is finished tab until you come to the Windows tab again, now switch to the, Touch cursor, Shift + Numpad Plus, now right
arrow and then left arrow to highlight the Apllication tab and press enter to select it.  Turn off the Touch cursor by tapping the Numpad Plus key twice
quickly.  Press, Alt + R, to start the scan.
B. After the Windows tab scan is finished switch to the Touch cursor, left arrow several times to the Applications tab and press enter to select.  Now,
turn the Touch cursor off and press, Alt + R, to scan.
Note: The Touch  cursor is mostly used to navigate after the Windows tab scan.
2. If you are scanning the Registry, after the Applications scan is completed press, Alt + G, to start the scan of the registry.
3. After the registry scan is completed, Shift + Tab to the list of found items, pay attention to how many items were found, you can arrow up & down this
list to uncheck any items you don't want removed or press, Control + A, to select all, tab to the delete selected items, or whatever it's called, and press
enter to start the cleaning.  You will get a dialogue asking if you wannt to save a copy of the registry before the cleaning so press, Alt + Y, to save,
press the spacebar on the confirmation dialogue now the registry cleaning process starts and it only takes a second or so.  After the cleaning is finished
now, if you route the Jaws cursor to the PC cursor you can arrow up 1 time to hear how many items wer found and how many were cleaned.  For example, if
20 items were found but, you unchecked 5 of them you should hear, 15 / 20, meaning 15 of the 20 items were cleaned.  If you slected them all you should
hear, 20 / 20, meaning 20 of 20 items were cleaned.
Note: The copy of the saved registry file should be in your Documents folder.  This is a copy of the registry before it's cleaned so, if there's a problem
after the cleaning you can restore your registry with this saved file.

Take care.  Mike.  Sent from my iBarstool.  Go dodgers!
If at first you DO succeed, try not to look astonished!

----- Original Message -----
Sent: Sunday, July 14, 2019 5:04 AM
Subject: Has anyone had success using jaws with the latest version of c cleaner whether standard or professional?

I'm writing to see if anyonehas had success using jaws versions 16 to 2019 with ccleaner and what were the results.  I'm currently trying to use c cleaner with jaws version 16 but the problem is nothing seems to happen when I press enter on any of the buttons.  I'd also like to label these buttons.  Does anyone have any suggestions as to how I should proceed.  The version of jaws i'm using is 16.



moderated Problems with edit boxes in latest Chrome

ann
 

Hi,


I am running the latest Chrome browser with the latest version of Jaws on the latest version of Windows 10. I find that when I go in to an edit box, I cannot arrow around to review what I've written. This action often takes me out of the field and to the next or previous parts of the web page, depending on which arrows I press. It just started doing this recently.


this does not happen with Firefox or IE11 or even Edge.


Is there a work around for this? Changing forms options in Jaws seems to have no effect.


Thanks,

~Ann


moderated Re: Has anyone had success using jaws with the latest version of c cleaner whether standard or professional?

dennis
 

also make sure cleaner is maxamized.

On 7/14/2019 7:04 AM, David Ingram wrote:
I'm writing to see if anyonehas had success using jaws versions 16 to 2019 with ccleaner and what were the results.  I'm currently trying to use c cleaner with jaws version 16 but the problem is nothing seems to happen when I press enter on any of the buttons.  I'd also like to label these buttons.  Does anyone have any suggestions as to how I should proceed.  The version of jaws i'm using is 16. 




--
Dennis Cornelison

Virus-free. www.avast.com


moderated Re: Has anyone had success using jaws with the latest version of c cleaner whether standard or professional?

dennis
 

using jaws 16 and the latest version of cleaner. if you wan't to use it like the old versions, after you press enter to open cleaner, tab once and that is the custom button. hit the spacebar on that. that will open cleaner in the old looking form. using jaws 2019 opperates the same way.hope this helps.

On 7/14/2019 7:04 AM, David Ingram wrote:
I'm writing to see if anyonehas had success using jaws versions 16 to 2019 with ccleaner and what were the results.  I'm currently trying to use c cleaner with jaws version 16 but the problem is nothing seems to happen when I press enter on any of the buttons.  I'd also like to label these buttons.  Does anyone have any suggestions as to how I should proceed.  The version of jaws i'm using is 16. 




--
Dennis Cornelison

Virus-free. www.avast.com


moderated Has anyone had success using jaws with the latest version of c cleaner whether standard or professional?

David Ingram
 

I'm writing to see if anyonehas had success using jaws versions 16 to 2019 with ccleaner and what were the results. I'm currently trying to use c cleaner with jaws version 16 but the problem is nothing seems to happen when I press enter on any of the buttons. I'd also like to label these buttons. Does anyone have any suggestions as to how I should proceed. The version of jaws i'm using is 16.


moderated Re: Activating Focus 40 with JAWS

Les Kriegler
 

Hi Ann,

The same thing happened to me recently. Before you can set up the Focus in
Jaws, you have to go into Bluetooth settings in Windows and add the display
there. You'll put in code 0000 and once it's detected in Windows, then you
can set it up in Jaws. If it's there now, I'd remove the Focus from Jaws
and then pair in Windows first.

Les

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ann Byrne
Sent: Saturday, July 13, 2019 10:38 PM
To: main@jfw.groups.io
Subject: Activating Focus 40 with JAWS

JAWS 2019 latest, and JAWS 2018 latest
Windows 10, 1903

I have added the focus display under utilities. When I go to
basics/options/braille JAWS tells me the default display is focus, and the
active display is "no display". I can change active display to Focus while
in the dialog, but when I press ok the active display once again becomes "no
display". Obviously I am missing something. Rescue would be appreciated.

thanks,

Ann


moderated Activating Focus 40 with JAWS

Ann Byrne
 

JAWS 2019 latest, and JAWS 2018 latest
Windows 10, 1903

I have added the focus display under utilities. When I go to basics/options/braille JAWS tells me the default display is focus, and the active display is "no display". I can change active display to Focus while in the dialog, but when I press ok the active display once again becomes "no display". Obviously I am missing something. Rescue would be appreciated.

thanks,

Ann

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