Hi Kendra,

You wrote “last time that I tried it, the update was a bad corrupted version”, can you be more specific? Was the download corrupted or the installation?

I have been using Jaws 2019 exclusively ever since it came out and have no major issues and certainly at this point in the game I would say it works as good as Jaws 2018 ever has except it of course has new features like Photo Smart which I find extremely useful, same goes for the new ways to deal with headings on web pages where you can set it so that if you go to a heading level 3, for example, it goes straight there even if that heading level 3 is in an area of the page where previously you might have to first use heading level 1 and 2 to find it.

The new Jaws online installer has worked perfectly for me each time, it’s a small download and when  you run it Jaws downloads whatever components it needs during the installation, but you can still download a 32 bit or 64 bit off-line installer which includes everything for a completely offline installation.

I find that with changes in Windows and Office happening quite frequently it definitely is worthwhile to be on the latest Jaws update because it will also contain all the latest fixes to address things Microsoft does. And, as you know, you don’t have to uninstall Jaws 2018 in order to install and use Jaws 2019 so there is no risk really to install and use it and, should something really not work, you can go back to Jaws 2018 and see if it works better.

If you have major issues with Jaws 2019 and continue to experience them I would say you need to take a good look at your PC overall to make sure there isn’t anything which might cause said issues.

I would open an admin command prompt and run the typical repair tools like chkdsk c: /r and system file checker, sfc /ScanNow to make sure you don’t get any errors and, if you still have problems try a non-destructive repair of Windows 10.

Also, I don’t think you mentioned it, but which version of Windows 10 do you have and what are the basic specs of your PC, e.g. I3, I5 or I7, which generation is your processor, how much RAM do you have and do you have a traditional hard drive or do you use an SSD?

Regards,

Sieghard

Hello,

I dislike JAWS 2019 too right now.  When I press the Windows key JAWS doesn’t speak.  I type in a search & it will open & then it talks.  If I open 2 or more items at first JAWS works but then freezes & won’t talk at all.  I’ve uninstalled 2019   & reinstalled & get the same thing.  I haven’t gotten very far with tech support.  I’ve written an email through their contact page & they tell me to call tech support.  I’ve gone back to using JAWS 2018.  It seems like every time they update something stops working & it either doesn’t get fixed or it takes many complaints to fix it.  I know a lot of people don’t have problems & really like the new changes but this version makes me very mad.

Denise

Hello.
Thanks for all of your answers.
About contacting technical support, I am afraid I can not do that,
because I live in Iran and I am trying to use demo version of jaws.
does freedom scientific technical support answers to the questions
from users of demo version of jaws?
I don't think so.

On 6/20/19, Sieghard Weitzel <sieghard@...> wrote:

If you are installing Jaws 2019 32 bit and 64 bit installers should not even
come into play unless you are for some reason using the offline installer.
If you have internet connectivity I highly recommend you use the current
Jaws
2019.1906.10<http://jaws2019.vfo.digital/2019.1906.10.400/7B4440D3-D549-4F90-82BB-936902A2EE5B/J2019.1906.10-any.exe>
installer which is a small download and it will correctly identify if you
are using 32 bit or 64 bit Windows and install Jaws accordingly.

Best regards,
Sieghard

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Chris Hill
Sent: Thursday, June 20, 2019 5:16 AM
To: main@jfw.groups.io
Subject: Re: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I
do


Have you contacted technical support?  That is what it says to do.




On 6/20/2019 02:26, Chris via Groups.Io wrote:
Not really, but make sure you are using the 64bit installer on a 64bit
machine rather than the the 32bit installer which worked on your other
machine

And if that fails completely remove jaws from your machine and restart and
try again

And if that fails maybe consider doing a system restore to a point when it
did install or before jaws was installed initially

Other than that I have no idea as the error is so generic its impossible to
find a solution

Good luck anyway


From: adel akbari<mailto:adelakbari@...>
Sent: 20 June 2019 07:57
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

Hi.
Whenever I have tried to Install Jaws 2019 demo on my Windows 7 64 bit.
each time the installer shows this error message:

The setup failed to process the "FSVideoIntercept64" component.
Restart your computer and run the setup again. If the error continues,
contact technical support.

Code: 80070643

I tried Jaws 2019 April, May, and June release and encountered this error.
the other thing is that in the same system, Jaws 18 and older versions
installs well.
Also, I should say that I tried installing Jaws 2019 on my another
Windows 7 32 bit machine, and it installed without problem.

does anyone has any sollution for this?

If you are installing Jaws 2019 32 bit and 64 bit installers should not even
come into play unless you are for some reason using the offline installer.
If you have internet connectivity I highly recommend you use the current
Jaws
2019.1906.10<http://jaws2019.vfo.digital/2019.1906.10.400/7B4440D3-D549-4F90-82BB-936902A2EE5B/J2019.1906.10-any.exe>
installer which is a small download and it will correctly identify if you
are using 32 bit or 64 bit Windows and install Jaws accordingly.

Best regards,
Sieghard

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Chris Hill
Sent: Thursday, June 20, 2019 5:16 AM
To: main@jfw.groups.io
Subject: Re: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I
do


Have you contacted technical support? That is what it says to do.




On 6/20/2019 02:26, Chris via Groups.Io wrote:
Not really, but make sure you are using the 64bit installer on a 64bit
machine rather than the the 32bit installer which worked on your other
machine

And if that fails completely remove jaws from your machine and restart and
try again

And if that fails maybe consider doing a system restore to a point when it
did install or before jaws was installed initially

Other than that I have no idea as the error is so generic its impossible to
find a solution

Good luck anyway


From: adel akbari<mailto:adelakbari@gmail.com>
Sent: 20 June 2019 07:57
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

Hi.
Whenever I have tried to Install Jaws 2019 demo on my Windows 7 64 bit.
each time the installer shows this error message:

The setup failed to process the "FSVideoIntercept64" component.
Restart your computer and run the setup again. If the error continues,
contact technical support.

Code: 80070643

I tried Jaws 2019 April, May, and June release and encountered this error.
the other thing is that in the same system, Jaws 18 and older versions
installs well.
Also, I should say that I tried installing Jaws 2019 on my another
Windows 7 32 bit machine, and it installed without problem.

does anyone has any sollution for this?

Is there a specific reason why you still use Outlook 2010? Usually I still hear that the email includes attachments if it has embedded images, maybe it’s not always the case, but when it does tell me I can save them with File > Save attachments.

Keep in mind that I use the most current version of Outlook via Office 365 and it’s been so many years since I have used Office 2010 that I have no idea if Save Attachments which saves all attachments whether attached or embedded exists in 2010.

Hello,

It has come to my attention that I am missing important   information in emails because they are actually including this information in an image format imbedded into the email body.

With Jaws 2019 and Outlook 2010 I am getting no indication that there are any images at all.

Is there at the least a setting that I can/need to change to be notified that there is more in these messages beyond the body text and the typical signature junk?

Once I find these images, is there a way to get to them and save them so I can possibly use OCR on them?

Thanks

Shannon

Hi All,

 

I am using JAWS 17 and have recently switched to Google Chrome. Most things work well, but I can’t seem to sort out how to deal with a PDF that I want to access from the web. When I click on the document link, I get a button that says, “Open embedded document”. When I hit that button, nothing seems to happen and I can’t find the document. Sometimes I can later locate it in my downloads folder, but more often than not it is simply not locatable. Any suggestions?

 

Thanks,

 

Cynthia

 

Cynthia Bruce PhD, MTA

Ethics Chair

Canadian Association of Music Therapists

 

Enter works fine if you are going to a new folder, if you are in the Inbox, go to the folder list with Control + Shift + Tab or Shift + F6 and then you want to go back into the Inbox you have to press F6.

Control + Shift + Tab and Shift + F6 both get me into the folder list but won’t allow me to enter any of the folders by pressing space or enter or the right arrow. Is there another command to enter the folder?

Control + y works best for me to get to the folders list and enter a folder.

BTW I’m still using Jaws 2018 with Windows 1809 (OS Build 17763.557).

Cheers

Zel

Shift + F6 also works for me to go back out of Drafts and into the folder list.

Hi Robin,

Thank you so very much, this worked. I appreciate you and your assistance…

Rick

I’m not on Outlook 2019 yet, but offer the following keystroke to try.  Hitting Control Shift I takes you back to your inbox from wherever you are in Outlook.  See if that will work in this situation.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

Also, unless forced to plain text, every HTML formatted message from Groups.io (and that's the default format) has a "Reply to Sender" link as part of the footer that, when clicked, should fire up your e-mail client's compose window with the sender's address prepopulated as the "To:" address and the Subject line prepopulated with the topic as well.

It's easier to use that than to bother reviewing the message header information.
--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Here is a test to find out whether your mission in life is complete.  If you’re alive, it isn’t.

       ~ Lauren Bacall

Hello,

It has come to my attention that I am missing important   information in emails because they are actually including this information in an image format imbedded into the email body.

With Jaws 2019 and Outlook 2010 I am getting no indication that there are any images at all.

Is there at the least a setting that I can/need to change to be notified that there is more in these messages beyond the body text and the typical signature junk?

Once I find these images, is there a way to get to them and save them so I can possibly use OCR on them?

Thanks

Shannon

Sorry for the misunderstanding.

Regards,

John

Hello  there  Excuse me I didn’t ask for unsubscribe links here ,I was asking a member name JMCasey  to write me off groups  and thank you

Hello:

See below:

To unsubscribe from this mailing list, send a message to jfw+unsubscribe@groups.io

HTH,

John

I mean JMCasey  Can you write me off list ?

Hello JM  Can you write me off list please? My email address is O.AddisonGethers@...

Thank you

Addison

Have you contacted technical support?  That is what it says to do.

Not really, but make sure you are using the 64bit installer on a 64bit machine rather than the the 32bit installer which worked on your other machine

 

And if that fails completely remove jaws from your machine and restart and try again

 

And if that fails maybe consider doing a system restore to a point when it did install or before jaws was installed initially

 

Other than that I have no idea as the error is so generic its impossible to find a solution

 

Good luck anyway

 

 

From: adel akbari
Sent: 20 June 2019 07:57
To: main@jfw.groups.io
Subject: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

 

Hi.

Whenever I have tried to Install Jaws 2019 demo on my Windows 7 64 bit.

each time the installer shows this error message:

 

The setup failed to process the "FSVideoIntercept64" component.

Restart your computer and run the setup again. If the error continues,

contact technical support.

 

Code: 80070643

 

I tried Jaws 2019 April, May, and June release and encountered this error.

the other thing is that in the same system, Jaws 18 and older versions

installs well.

Also, I should say that I tried installing Jaws 2019 on my another

Windows 7 32 bit machine, and it installed without problem.

 

does anyone has any sollution for this?

 

 

 

Hello  there  Excuse me I didn’t ask for unsubscribe links here ,I was asking a member name JMCasey  to write me off groups  and thank you

Hello:

See below:

To unsubscribe from this mailing list, send a message to jfw+unsubscribe@groups.io

HTH,

John

I mean JMCasey  Can you write me off list ?

Hello JM  Can you write me off list please? My email address is O.AddisonGethers@...

Thank you

Addison

Hello:

See below:

To unsubscribe from this mailing list, send a message to jfw+unsubscribe@groups.io

HTH,

John

I mean JMCasey  Can you write me off list ?

Hello JM  Can you write me off list please? My email address is O.AddisonGethers@...

Thank you

Addison

I mean JMCasey  Can you write me off list ?

Hello JM  Can you write me off list please? My email address is O.AddisonGethers@...

Thank you

Addison

Hello JM  Can you write me off list please? My email address is O.AddisonGethers@...

Thank you

Addison

Not really, but make sure you are using the 64bit installer on a 64bit machine rather than the the 32bit installer which worked on your other machine

 

And if that fails completely remove jaws from your machine and restart and try again

 

And if that fails maybe consider doing a system restore to a point when it did install or before jaws was installed initially

 

Other than that I have no idea as the error is so generic its impossible to find a solution

 

Good luck anyway

 

 

From: adel akbari
Sent: 20 June 2019 07:57
To: main@jfw.groups.io
Subject: Can not install Jaws 2019 demo on Windows 7 64 bit what ever I do

 

Hi.

Whenever I have tried to Install Jaws 2019 demo on my Windows 7 64 bit.

each time the installer shows this error message:

 

The setup failed to process the "FSVideoIntercept64" component.

Restart your computer and run the setup again. If the error continues,

contact technical support.

 

Code: 80070643

 

I tried Jaws 2019 April, May, and June release and encountered this error.

the other thing is that in the same system, Jaws 18 and older versions

installs well.

Also, I should say that I tried installing Jaws 2019 on my another

Windows 7 32 bit machine, and it installed without problem.

 

does anyone has any sollution for this?