Hello,

There are some folks on another mailing list saying that they’ve been experiencing serious troubles with jaws 2019.1904 and windows 10.  They say the problems started after the last couple of windows updates, particularly the update released on may 3.

Among the problems, they remark jaws not reading clipboard history, jaws not reading properly   windows 10 settings, and sluggishness of the screen reader, specially when typing.

As far as I recall, I don’t remember no one here reporting those problems, but I could be wrong.  However, I use jaws 2019.1904, and I installed those same windows updates but everything went smooth sailing for me after that.

Does anyone here know something about it?

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Literophilus

Thanks, this was what was hanging me up. Now, will jaws read the page number when these are placed?

No sorry, you have to go into the view menue and choose the view you want, to get out of the header and footer view. I like the Draft View which is Alt w, then e.

Cheers again

Zel

Thank you, got this figured out.

Now, I have received the comment to number the pages of this document on the upper right. Can you give me the steps to accomplish this?

TKS,

Rick

Hi Rick,

Try this:

1.            Press Alt R then t followed by d.

2.            Use the up/down arrow keys to find the ‘All markup’ option, then press enter or escape.

3.            You should then be back in the main document.

4.            Press Shift, Control and Apostrophe simultaneously and use your up/down arrows to read the comments. Pressing escape or tabbing to ‘Ok’ should put the focus on where the comment is but you may have to go up and down with the arrow keys to get Jaws to read both the text and comment.

This link has some good info on using screen readers to access comments.

HTH

Zel

My jaws 2019 stopped working when I restarted my computer today. I get a message on startup that says, jfw.exe entry point not found. I can only hit ok.

Repairing and reinstalling fail quickly. Jaws 2018 runs, as well as NVDA and narrator.

Has anyone seen this error message before?

I am waiting on a tech support call back from FS.

Randy Meyer

I agree.  I have found the technique of:  /f, save all attachments, to be a good approach for regular use.  Rather than guessing, just do that short set of keystrokes and you are assured you have everything.  I have in the past missed attachments by relying on them to appear in that separate attachment window in the email.

Tim Ford

There are cases when the sender can attach the document into the body of the text.  I think it’s when using RTF format.  I rarely see this, but some people like it because they can place an icon to the attachment in a specific spot in the text of their email.   For example, some sighted people do this because they want to show which attachment relates to a particular part of their message, especially if they are including multiple attachments.  I suppose others just do it because that’s the way their email client is set up.  In either case, I then go to the File menu in Outlook and select the option to save all attachments.  It’s not ideal, but it’s more efficient that wondering if you’ve found the attachments.   

Robin

Hi All,

I have recently encountered an issue with only some email senders. I have one particular person who sends emails with meeting agendas and minutes attached. When I read the email preview in my inbox, it tells me there is an attachment. However, when I open the message and try to backspace to open the attachment, it isn’t there. I have also tried insert + A to bring up a list of attachments, and I get a message telling me there are no attachments in the message. The only way to access the attachments seems to be if I save them first.

I am using JAWS 17, and we use Office 365 at work.

Has anyone else encountered this issue?

Thanks so much,

Cynthia

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Hi All,

In JAWS 2019 what is the keyboard command to change typing echo from words  to characters and words? Or where in the settings can I change that?  Thanks for the help in advance.

Betsy

Betsy R Binney, MBA, Ph.D.

No sorry, you have to go into the view menue and choose the view you want, to get out of the header and footer view. I like the Draft View which is Alt w, then e.

Cheers again

Zel

Thank you, got this figured out.

Now, I have received the comment to number the pages of this document on the upper right. Can you give me the steps to accomplish this?

TKS,

Rick

Hi Rick,

Try this:

1.            Press Alt R then t followed by d.

2.            Use the up/down arrow keys to find the ‘All markup’ option, then press enter or escape.

3.            You should then be back in the main document.

4.            Press Shift, Control and Apostrophe simultaneously and use your up/down arrows to read the comments. Pressing escape or tabbing to ‘Ok’ should put the focus on where the comment is but you may have to go up and down with the arrow keys to get Jaws to read both the text and comment.

This link has some good info on using screen readers to access comments.

HTH

Zel

Thank you, got this figured out.

Now, I have received the comment to number the pages of this document on the upper right. Can you give me the steps to accomplish this?

TKS,

Rick

Hi Rick,

Try this:

1.            Press Alt R then t followed by d.

2.            Use the up/down arrow keys to find the ‘All markup’ option, then press enter or escape.

3.            You should then be back in the main document.

4.            Press Shift, Control and Apostrophe simultaneously and use your up/down arrows to read the comments. Pressing escape or tabbing to ‘Ok’ should put the focus on where the comment is but you may have to go up and down with the arrow keys to get Jaws to read both the text and comment.

This link has some good info on using screen readers to access comments.

HTH

Zel