Tom,

I just tried this in my version of Outlook 2016 and did not get the same issue you did.  I sent myself a message from my work account to my home account and copied myself here at work.  I then deleted the carbon copied message in my inbox and still see the original message in my sent mail.  I cannot see anything in the Mail settings that lead me to understand  why this might be occurring for you.  I think this is a case where you might want to call Microsoft Accessibility, especially if you can do so with the Be My Eyes app or let someone remote into your computer to see what is happening. 

Sieghard:

This does not seem to work for me here.

I’m using Outlook 2016 in Office 365, Windows 10 version 1809, and the latest build of Jaws 2019.

Can you give me step-by-step directions for configuring Outlook to delete individual messages, rather than the entire conversation?

Once again, my problem is that when I delete my copy of a message I sent from the inbox, it gets deleted from my sent file as well.

Tom Behler

Hi Tom,

As soon as you reply to a message it should be treated as a conversation and of course the same applies if the other person sends another reply or message. If I reply to a message and then right arrow I can then up arrow and even though I am in the Inbox I then see the message I sent which is located in the Sent Items folder.

Sieghard:

I think you are correct here.

My question is when and how do I use the right arrow key to expand the conversation?

I haven’t been able to find this option, at least so far.

Tom Behler

Hi Tom,

I think what is happening here is that when you delete the message which you sent to yourself you are basically deleting the conversation and the conversation includes the message in your Sent Items folder.

Next time try to press the right arrow first to expand the conversation and then only delete the message you received and see if the sent message remains in the Sent Items folder.

Hello, everyone.

Occasionally, I will copy myself on an Outlook e-mail message, because the message is very important, and I want to be sure it has been sent.

Recently, I have noticed that if I delete the received message copy from my inbox, it is also deleted from my sent file.

Is there a way I can configure Outlook so that the message remains in my sent file, even though it has been deleted from my inbox?

I’m using the Office 365 version of Outlook 2016 with Windows 10 and the latest build of Jaws 2019.

Thank you!

Dr.  Tom Behler from Michigan

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Tuesday, May 7, 2019 1:04 PM
To: main@jfw.groups.io
Subject: Re: Question On Outlook Message Deletion

Hi, Tom. Have you considered not having your messages grouped into conversations at all? This is the way I use Outlook, and I never have messages deleted unintentionally due to complete conversations being deleted.

Sieghard:

This does not seem to work for me here.

I’m using Outlook 2016 in Office 365, Windows 10 version 1809, and the latest build of Jaws 2019.

Can you give me step-by-step directions for configuring Outlook to delete individual messages, rather than the entire conversation?

Once again, my problem is that when I delete my copy of a message I sent from the inbox, it gets deleted from my sent file as well.

Tom Behler

Hi Tom,

As soon as you reply to a message it should be treated as a conversation and of course the same applies if the other person sends another reply or message. If I reply to a message and then right arrow I can then up arrow and even though I am in the Inbox I then see the message I sent which is located in the Sent Items folder.

Sieghard:

I think you are correct here.

My question is when and how do I use the right arrow key to expand the conversation?

I haven’t been able to find this option, at least so far.

Tom Behler

Hi Tom,

I think what is happening here is that when you delete the message which you sent to yourself you are basically deleting the conversation and the conversation includes the message in your Sent Items folder.

Next time try to press the right arrow first to expand the conversation and then only delete the message you received and see if the sent message remains in the Sent Items folder.

Hello, everyone.

Occasionally, I will copy myself on an Outlook e-mail message, because the message is very important, and I want to be sure it has been sent.

Recently, I have noticed that if I delete the received message copy from my inbox, it is also deleted from my sent file.

Is there a way I can configure Outlook so that the message remains in my sent file, even though it has been deleted from my inbox?

I’m using the Office 365 version of Outlook 2016 with Windows 10 and the latest build of Jaws 2019.

Thank you!

Dr.  Tom Behler from Michigan

I think this assumes Tom is using Conversation view.  I only use this view in some folders and definitely not in my inbox.   

Tom, you can check if this is your case by looking on the View ribbon.  Tab over to the checkbox that says Conversation view and see if it is checked or unchecked.

Sieghard:

This does not seem to work for me here.

I’m using Outlook 2016 in Office 365, Windows 10 version 1809, and the latest build of Jaws 2019.

Can you give me step-by-step directions for configuring Outlook to delete individual messages, rather than the entire conversation?

Once again, my problem is that when I delete my copy of a message I sent from the inbox, it gets deleted from my sent file as well.

Tom Behler

Hi Tom,

As soon as you reply to a message it should be treated as a conversation and of course the same applies if the other person sends another reply or message. If I reply to a message and then right arrow I can then up arrow and even though I am in the Inbox I then see the message I sent which is located in the Sent Items folder.

Sieghard:

I think you are correct here.

My question is when and how do I use the right arrow key to expand the conversation?

I haven’t been able to find this option, at least so far.

Tom Behler

Hi Tom,

I think what is happening here is that when you delete the message which you sent to yourself you are basically deleting the conversation and the conversation includes the message in your Sent Items folder.

Next time try to press the right arrow first to expand the conversation and then only delete the message you received and see if the sent message remains in the Sent Items folder.

Hello, everyone.

Occasionally, I will copy myself on an Outlook e-mail message, because the message is very important, and I want to be sure it has been sent.

Recently, I have noticed that if I delete the received message copy from my inbox, it is also deleted from my sent file.

Is there a way I can configure Outlook so that the message remains in my sent file, even though it has been deleted from my inbox?

I’m using the Office 365 version of Outlook 2016 with Windows 10 and the latest build of Jaws 2019.

Thank you!

Dr.  Tom Behler from Michigan

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

Sieghard:

This does not seem to work for me here.

I’m using Outlook 2016 in Office 365, Windows 10 version 1809, and the latest build of Jaws 2019.

Can you give me step-by-step directions for configuring Outlook to delete individual messages, rather than the entire conversation?

Once again, my problem is that when I delete my copy of a message I sent from the inbox, it gets deleted from my sent file as well.

Tom Behler

Hi Tom,

As soon as you reply to a message it should be treated as a conversation and of course the same applies if the other person sends another reply or message. If I reply to a message and then right arrow I can then up arrow and even though I am in the Inbox I then see the message I sent which is located in the Sent Items folder.

Sieghard:

I think you are correct here.

My question is when and how do I use the right arrow key to expand the conversation?

I haven’t been able to find this option, at least so far.

Tom Behler

Hi Tom,

I think what is happening here is that when you delete the message which you sent to yourself you are basically deleting the conversation and the conversation includes the message in your Sent Items folder.

Next time try to press the right arrow first to expand the conversation and then only delete the message you received and see if the sent message remains in the Sent Items folder.

Hello, everyone.

Occasionally, I will copy myself on an Outlook e-mail message, because the message is very important, and I want to be sure it has been sent.

Recently, I have noticed that if I delete the received message copy from my inbox, it is also deleted from my sent file.

Is there a way I can configure Outlook so that the message remains in my sent file, even though it has been deleted from my inbox?

I’m using the Office 365 version of Outlook 2016 with Windows 10 and the latest build of Jaws 2019.

Thank you!

Dr.  Tom Behler from Michigan

If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

Sieghard:

This does not seem to work for me here.

I’m using Outlook 2016 in Office 365, Windows 10 version 1809, and the latest build of Jaws 2019.

Can you give me step-by-step directions for configuring Outlook to delete individual messages, rather than the entire conversation?

Once again, my problem is that when I delete my copy of a message I sent from the inbox, it gets deleted from my sent file as well.

Tom Behler

Hi Tom,

As soon as you reply to a message it should be treated as a conversation and of course the same applies if the other person sends another reply or message. If I reply to a message and then right arrow I can then up arrow and even though I am in the Inbox I then see the message I sent which is located in the Sent Items folder.

Sieghard:

I think you are correct here.

My question is when and how do I use the right arrow key to expand the conversation?

I haven’t been able to find this option, at least so far.

Tom Behler

Hi Tom,

I think what is happening here is that when you delete the message which you sent to yourself you are basically deleting the conversation and the conversation includes the message in your Sent Items folder.

Next time try to press the right arrow first to expand the conversation and then only delete the message you received and see if the sent message remains in the Sent Items folder.

Hello, everyone.

Occasionally, I will copy myself on an Outlook e-mail message, because the message is very important, and I want to be sure it has been sent.

Recently, I have noticed that if I delete the received message copy from my inbox, it is also deleted from my sent file.

Is there a way I can configure Outlook so that the message remains in my sent file, even though it has been deleted from my inbox?

I’m using the Office 365 version of Outlook 2016 with Windows 10 and the latest build of Jaws 2019.

Thank you!

Dr.  Tom Behler from Michigan

Sieghard:

This does not seem to work for me here.

I’m using Outlook 2016 in Office 365, Windows 10 version 1809, and the latest build of Jaws 2019.

Can you give me step-by-step directions for configuring Outlook to delete individual messages, rather than the entire conversation?

Once again, my problem is that when I delete my copy of a message I sent from the inbox, it gets deleted from my sent file as well.

Tom Behler

Hi Tom,

As soon as you reply to a message it should be treated as a conversation and of course the same applies if the other person sends another reply or message. If I reply to a message and then right arrow I can then up arrow and even though I am in the Inbox I then see the message I sent which is located in the Sent Items folder.

Sieghard:

I think you are correct here.

My question is when and how do I use the right arrow key to expand the conversation?

I haven’t been able to find this option, at least so far.

Tom Behler

Hi Tom,

I think what is happening here is that when you delete the message which you sent to yourself you are basically deleting the conversation and the conversation includes the message in your Sent Items folder.

Next time try to press the right arrow first to expand the conversation and then only delete the message you received and see if the sent message remains in the Sent Items folder.

Hello, everyone.

Occasionally, I will copy myself on an Outlook e-mail message, because the message is very important, and I want to be sure it has been sent.

Recently, I have noticed that if I delete the received message copy from my inbox, it is also deleted from my sent file.

Is there a way I can configure Outlook so that the message remains in my sent file, even though it has been deleted from my inbox?

I’m using the Office 365 version of Outlook 2016 with Windows 10 and the latest build of Jaws 2019.

Thank you!

Dr.  Tom Behler from Michigan

If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

Hi Tom,

As soon as you reply to a message it should be treated as a conversation and of course the same applies if the other person sends another reply or message. If I reply to a message and then right arrow I can then up arrow and even though I am in the Inbox I then see the message I sent which is located in the Sent Items folder.

Sieghard:

I think you are correct here.

My question is when and how do I use the right arrow key to expand the conversation?

I haven’t been able to find this option, at least so far.

Tom Behler

Hi Tom,

I think what is happening here is that when you delete the message which you sent to yourself you are basically deleting the conversation and the conversation includes the message in your Sent Items folder.

Next time try to press the right arrow first to expand the conversation and then only delete the message you received and see if the sent message remains in the Sent Items folder.

Hello, everyone.

Occasionally, I will copy myself on an Outlook e-mail message, because the message is very important, and I want to be sure it has been sent.

Recently, I have noticed that if I delete the received message copy from my inbox, it is also deleted from my sent file.

Is there a way I can configure Outlook so that the message remains in my sent file, even though it has been deleted from my inbox?

I’m using the Office 365 version of Outlook 2016 with Windows 10 and the latest build of Jaws 2019.

Thank you!

Dr.  Tom Behler from Michigan

Sieghard:

I think you are correct here.

My question is when and how do I use the right arrow key to expand the conversation?

I haven’t been able to find this option, at least so far.

Tom Behler

Hi Tom,

I think what is happening here is that when you delete the message which you sent to yourself you are basically deleting the conversation and the conversation includes the message in your Sent Items folder.

Next time try to press the right arrow first to expand the conversation and then only delete the message you received and see if the sent message remains in the Sent Items folder.

Hello, everyone.

Occasionally, I will copy myself on an Outlook e-mail message, because the message is very important, and I want to be sure it has been sent.

Recently, I have noticed that if I delete the received message copy from my inbox, it is also deleted from my sent file.

Is there a way I can configure Outlook so that the message remains in my sent file, even though it has been deleted from my inbox?

I’m using the Office 365 version of Outlook 2016 with Windows 10 and the latest build of Jaws 2019.

Thank you!

Dr.  Tom Behler from Michigan

Hello List-members,

I just purchased a one-device annual subscription to Office 365 and I notice the Spell-check works differently in Word than is typical of how it operates with Word in the traditional Microsoft Office Suite. In Microsoft Office, after activating Spell-check, any spelling errors were presented immediately and were easily correctable, as is also the case with Outlook.  

Office 365 appears to be busier, where different spelling variations of the word are presented and the real error is not presented right away. There is also more tabbing to find the place to select the correct spelling of the word. I’m not explaining this issue very clearly. Have others using 365 noticed this issue?

Best, Justin

If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

Hello List-members,

I just purchased a one-device annual subscription to Office 365 and I notice the Spell-check works differently in Word than is typical of how it operates with Word in the traditional Microsoft Office Suite. In Microsoft Office, after activating Spell-check, any spelling errors were presented immediately and were easily correctable, as is also the case with Outlook.  

Office 365 appears to be busier, where different spelling variations of the word are presented and the real error is not presented right away. There is also more tabbing to find the place to select the correct spelling of the word. I’m not explaining this issue very clearly. Have others using 365 noticed this issue?

Best, Justin

It wasn't meant for you pal, but for the guy who rudely commented on people not using spell check and punctuation and that. I am aware that you commented on his rudeness.

On 5/7/2019 4:08 AM, Randy Barnett wrote:

Hey now, That is uncalled for. I dont go around bashing entire countries because of a few idiots...

On 5/5/2019 10:32 PM, Jaffar Sidek wrote:

And perhaps you are a typical, insular, American who just can't make himself  aware that there are people who can't properly speak your language through no fault of their own, who are not aware of the grammatical rules of your language and who aren't equipped to spell check a language that they aren't native speakers of.

On 5/6/2019 12:58 PM, Dave... wrote:

Perhaps...but why doesn't O do any spell-checking or punctuation insertion?

 

Dave
Oregonite, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Randy Barnett

To: main@jfw.groups.io

Sent: Sunday, May 05, 2019 21:25

Subject: Re: FW: check

Dave, You are being rude.

On 5/5/2019 9:19 PM, Sieghard Weitzel wrote:

I assume she is not a native English speaker.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dave...
Sent: Sunday, May 5, 2019 8:15 PM
To: main@jfw.groups.io
Subject: Re: FW: check

I don't think anyone understands your typing to any degree of certainty. How about a spell checker.

Dave
Oregonite, woodworker, Engineer, Musician, and Pioneer

----- Original Message -----

From: O.Addison Gethers

To: main@jfw.groups.io

Sent: Sunday, May 05, 2019 16:16

Subject: Re: FW: check

So you understand my typing ? If so then tell me what your thunderbirds say

From: main@... [mailto:main@jfw.groups.io] On Behalf Of Randy Barnett
Sent: Sunday, May 05, 2019 3:47 PM
To: main@jfw.groups.io
Subject: Re: FW: check

That's totally up too you. smiley face.  I just find it much more jaws friendly and don't have accessibility issues with it.

On 5/5/2019 4:34 AM, O.Addison Gethers wrote:

I don’t want to try thunderbirds

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Randy Barnett
Sent: Saturday, May 04, 2019 10:27 PM
To: main@jfw.groups.io
Subject: Re: FW: check

try thunderbird. It works well with screenreaders.

On 5/3/2019 5:09 PM, O.Addison Gethers wrote:

Hello  All I’m using jaws 2018 with desktop computer window10 ,I don’t have no idea why jaws not reading the message right when I send myself new message while I was typing I knew there was something not saying right then keep on typing when I finished then I send it . I hope someone can tell me what’s the problem could be? I have some sighter friend who I have been new message telling me they don’t understand the message .

Addison

From: Addison Gethers [mailto:o.addisongethers@...]
Sent: Friday, May 03, 2019 12:56 PM
To: o.addisongethers@...
Subject: check

Well hiisday,May 3rdI as hoeing this message illreadt properywith jawand it wavery tng jas wnoreaiproperl

  

Virus-free. www.avast.com

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of DJ
Sent: May 6, 2019 8:25 PM
To: main@jfw.groups.io
Subject: Re: FW: check

It seems that Jaffar Sidek has a problem with Americans.  Referring to them as insular.  perhaps you are a typical, insular, American who just can't make himself  aware that there are people who can't properly speak your language through no fault of their own, who are not aware of the grammatical rules of your language and who aren't equipped to spell check a language that they aren't native speakers of.  Btw, typical is spelled typical.  The fraise above denotes an anti American attitude.  I have to agree with Ed Legge, here.  Time to put this petty stuff behind us and move on to more mature and less flammable topics. 

Can we not just move on from this conversation?

It was saying all Americans are basically self absorbed , arrogant jerks... As an American I take exception to your statement. It was as rude as Davids.

It wasn't meant for you pal, but for the guy who rudely commented on people not using spell check and punctuation and that. I am aware that you commented on his rudeness.

On 5/7/2019 4:08 AM, Randy Barnett wrote:

Hey now, That is uncalled for. I dont go around bashing entire countries because of a few idiots...

On 5/5/2019 10:32 PM, Jaffar Sidek wrote:

And perhaps you are a typical, insular, American who just can't make himself  aware that there are people who can't properly speak your language through no fault of their own, who are not aware of the grammatical rules of your language and who aren't equipped to spell check a language that they aren't native speakers of.

On 5/6/2019 12:58 PM, Dave... wrote:

Perhaps...but why doesn't O do any spell-checking or punctuation insertion?

 

Dave
Oregonite, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Randy Barnett

To: main@jfw.groups.io

Sent: Sunday, May 05, 2019 21:25

Subject: Re: FW: check

 

Dave, You are being rude.

On 5/5/2019 9:19 PM, Sieghard Weitzel wrote:

I assume she is not a native English speaker.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dave...
Sent: Sunday, May 5, 2019 8:15 PM
To: main@jfw.groups.io
Subject: Re: FW: check

I don't think anyone understands your typing to any degree of certainty. How about a spell checker.

Dave
Oregonite, woodworker, Engineer, Musician, and Pioneer

----- Original Message -----

From: O.Addison Gethers

To: main@jfw.groups.io

Sent: Sunday, May 05, 2019 16:16

Subject: Re: FW: check

So you understand my typing ? If so then tell me what your thunderbirds say

From: main@... [mailto:main@jfw.groups.io] On Behalf Of Randy Barnett
Sent: Sunday, May 05, 2019 3:47 PM
To: main@jfw.groups.io
Subject: Re: FW: check

That's totally up too you. smiley face.  I just find it much more jaws friendly and don't have accessibility issues with it.

On 5/5/2019 4:34 AM, O.Addison Gethers wrote:

I don’t want to try thunderbirds

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Randy Barnett
Sent: Saturday, May 04, 2019 10:27 PM
To: main@jfw.groups.io
Subject: Re: FW: check

try thunderbird. It works well with screenreaders.

On 5/3/2019 5:09 PM, O.Addison Gethers wrote:

Hello  All I’m using jaws 2018 with desktop computer window10 ,I don’t have no idea why jaws not reading the message right when I send myself new message while I was typing I knew there was something not saying right then keep on typing when I finished then I send it . I hope someone can tell me what’s the problem could be? I have some sighter friend who I have been new message telling me they don’t understand the message .

Addison

From: Addison Gethers [mailto:o.addisongethers@...]
Sent: Friday, May 03, 2019 12:56 PM
To: o.addisongethers@...
Subject: check

Well hiisday,May 3rdI as hoeing this message illreadt properywith jawand it wavery tng jas wnoreaiproperl

  

Virus-free. www.avast.com