Date   

Re: Saving an pdf file

 

Bill,

            I can't explain what's going on then.  I have never, ever had that happen when focus is on a link that leads to a file.  It happens if the link leads to a webpage.

            I have followed the instructions I gave "in the sighted way" and with a screen reader more times than I can possibly count.  When focus is on a link to a file the one and only result is a Save as dialog being presented allowing you to save said file.

--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Saving an pdf file

Bill White <billwhite92701@...>
 

Hi, Brian. I have tried this on several occasions, and when I click Save Target As, it wants to save an html document which is only the page where the original link is contained.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brian Vogel
Sent: Tuesday, December 11, 2018 4:25 PM
To: main@jfw.groups.io
Subject: Re: Saving an pdf file

 

Tom,

          If your goal is to have a copy of the PDF file saved to your computer, the easiest thing to do is, once you have focus on the link for said file, to hit the applications/menu key or SHIFT+F10 and choose the option usually something like, "Save link as," or, "Save target as," which directly downloads the file without opening it.  You can then open it afterward with the reader of your choice.

--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Using Access

Ann Byrne
 

One thing to do is to go to JAWS help for all all applications, for MS Office, and read everything they have. Not a lot, I know; but more than nothing.

I have an excellent tutorial for Access 2002, which would help a little--but only a little.

I know there are hot keys, because my Access-user son talked me through building a database a couple of years ago, but not sure where to find them.

At 08:29 PM 12/11/2018, you wrote:
Hello, I finally got Access 2016. I have tried using some key strokes I found on the internet and they don't work to well. Does anyone know of some documentation that is written coming from the perspective of a screen reader? I'm using Jaws 2018 and Windows10. Thanks, Kevin


Re: Saving an pdf file

T. Civitello
 

Sorry, I misinformed. I have IE 11. I was able to save a PDF document by using: control, shift, S after it opened in the browser.  Tom 

Sent: Tuesday, December 11, 2018 6:16 PM
Subject: Re: Saving an pdf file
 
Tom,

        If you have any other browser option then use it.  IE10 is not even the current version of IE.

--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Saving an pdf file

 

Just tried this using NVDA in IE11, Chrome, and Firefox, and it works in all.  Here are the instructions, along with a page you can use to find a link to a PDF file or an MS-Word document.  The technique works with any file that a link leads to including pictures, plain text files, spreadsheets, etc., etc., etc.

If you want to play with saving a PDF file (or MS-Word file, in the case of this page) you can use a topic on Bleeping Computer:  Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

Search on “Speccy” and the first link is to instructions for using it in PDF format.  The second is in MS-Word format.

In IE11, if I hit SHIFT+F10 on either link while using NVDA, the choice for saving the file the link leads to is “Save target as.”  It can be activated by hitting ‘A’ after bringing up the context menu, followed by enter.  You’ll then be presented with a Save as dialog to save the file, which you can rename if you so choose.

In Firefox, the choice is “Save Link as.”  The single letter shortcut to activate it and trigger the Save as dialog after the context menu is up is ‘K.’

In Chrome the choice is “Save link as,” and you have to down arrow to it.  There is no letter shortcut in the context menu for this.

--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Using Access

Kevin Meyers <kevinmeyers@...>
 

Hello, I finally got Access 2016. I have tried using some key strokes I found on the internet and they don’t work to well. Does anyone know of some documentation that is written coming from the perspective of a screen reader? I’m using Jaws 2018 and Windows10. Thanks, Kevin


Re: Saving an pdf file

 

Tom,

        If you have any other browser option then use it.  IE10 is not even the current version of IE.

--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Saving an pdf file

T. Civitello
 

It is IE 10 and the options are save and save as and they both say unavailable.   Tom
 

Sent: Tuesday, December 11, 2018 5:51 PM
Subject: Re: Saving an pdf file
 
Tom, try again, and carefully read the options.  It's not save link, but save link target or similar.  I don't know what browser you're using so I can't give you the precise phrasing.  Every single web browser supports direct saving of the file that is a link target.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Saving an pdf file

 

Tom, try again, and carefully read the options.  It's not save link, but save link target or similar.  I don't know what browser you're using so I can't give you the precise phrasing.  Every single web browser supports direct saving of the file that is a link target.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Saving an pdf file

T. Civitello
 

sTried your suggestion. Focused on the PDF download link and hit enter on the save link. It downloaded the Web page.  Tom
 

Sent: Tuesday, December 11, 2018 4:25 PM
Subject: Re: Saving an pdf file
 
Tom,

          If your goal is to have a copy of the PDF file saved to your computer, the easiest thing to do is, once you have focus on the link for said file, to hit the applications/menu key or SHIFT+F10 and choose the option usually something like, "Save link as," or, "Save target as," which directly downloads the file without opening it.  You can then open it afterward with the reader of your choice.

--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Saving an pdf file

 

Tom,

          If your goal is to have a copy of the PDF file saved to your computer, the easiest thing to do is, once you have focus on the link for said file, to hit the applications/menu key or SHIFT+F10 and choose the option usually something like, "Save link as," or, "Save target as," which directly downloads the file without opening it.  You can then open it afterward with the reader of your choice.

--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Saving an pdf file

T. Civitello
 

It wasn’t checked but it is now. I restarted the computer but it still doesn’t show in add on’s. It does however start with the accessibility routine when I download a PDF document on a Web page but it won’t let me save the document. Generally what I do is highlight the document and copy it to the clip board and paste it into note pad. , however some manuals are too large to do this.  Tom
 

From: Bill White
Sent: Tuesday, December 11, 2018 12:31 PM
Subject: Re: Saving an pdf file
 

Hi, Tom. Make sure Adobe Reader DC is your default program to open pdf files. This can be done by searching for the word default in the start menu.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of T. Civitello
Sent: Tuesday, December 11, 2018 8:52 AM
To: main@jfw.groups.io
Subject: Re: Saving an pdf file

 

Trouble is there is no mention of adobe reader or Adobe Acrobat in the add on regardless if I select “all” or currently selected” or any other category.  Tom

 

From: Bill White

Sent: Tuesday, December 11, 2018 7:01 AM

Subject: Re: Saving an pdf file

 

Hi, Tom. Once in Internet Explorer:

 

1. Press ALT plus T for Tools.

2. Arrow down to Manage AddOns, and press ENTER.

3. Make sure you are displaying all AddOns, it should look like this:

 

Toolbars and Extensions radio button checked

 

All add-ons

 

4. Disable any AddOns which pertain to Adobe.

 

That’s it.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of T. Civitello
Sent: Monday, December 10, 2018 2:52 PM
To: main@jfw.groups.io
Subject: Re: Saving an pdf file

 

 

I personally hate having PDFs opened inside a web browser and promptly change the browser settings to have it pass off any PDF files to open with my system PDF viewer.

Any idea where I can find this in IE 10? Thanks Tom

 

From: Brian Vogel

Sent: Monday, December 10, 2018 2:35 PM

Subject: Re: Saveing an pdf file

 

On Mon, Dec 10, 2018 at 03:37 PM, Nino Dagostino wrote:

There is this book about linux  in the email if you click on the link it opens a pdf file.

The question also arises:  Where/How does it open it?

Depending on how you have your browser set up it might open up in the browser or the file can be handed off to whatever you have set as your system's default PDF viewer.  If the latter, you can use the Save As feature of the system PDF viewer (e.g., Adobe Acrobat DC).  If the former, there's generally a download control in the browser's PDF presenter, but I haven't played with getting to that control via screen reader.

I personally hate having PDFs opened inside a web browser and promptly change the browser settings to have it pass off any PDF files to open with my system PDF viewer.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


FW: [jaws-users] Update on the JAWS 2019 December Update release schedule

John Holcomb II <jhii926@...>
 

 

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Eric Damery
Sent: Tuesday, December 11, 2018 4:04 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Update on the JAWS 2019 December Update release schedule

 

Greetings List,

 

As many of you may have heard on the FS Cast last week, our goal was to release a JAWS, ZoomText, and Fusion 2019 December update this week. During our testing process there were a few last minute issues discovered by internal testing and the Private Beta Team which forced us to stop the release cycle and go back to address the issues. That work is completed now, and we are now starting the release testing cycle again. Generally, it takes us a few days to verify everything is cleared and at that point, we should be ready to post. Early next week is the new target for the December updates at this point.

 

Sorry for the delay, but I’m pleased our process caught the issues, and we avoided introducing anything unexpected with our users.

 

Thanks for understanding and please let people know we’ll be posting soon.

 

I’ll have more up to date info for those of you able to join us on FS OpenLine this week. Tune in on Thursday evening at 8 PM Eastern. For details on FS OpenLine and the instructions for joining us with Zoom, please visit: http://blog.freedomscientific.com/fsopenline/

 

Regards,

Eric

 

Eric Damery

Vispero | Vice President Software Product Management

17757 US Highway 19 N, Suite 560, Clearwater, FL 33764

T 727-299-6110 F 727-803-8001

Edamery@...

www.vispero.com

The information contained in this communication is confidential, may constitute inside information, and is intended only for the use of the addressee. It is the property of Vispero™. Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful.  If you have received this communication in error, please notify us immediately by return email, and destroy this communication and all copies thereof, including all attachments.

 

 


Re: Saving an pdf file

Bill White <billwhite92701@...>
 

Hi, Tom. Make sure Adobe Reader DC is your default program to open pdf files. This can be done by searching for the word default in the start menu.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of T. Civitello
Sent: Tuesday, December 11, 2018 8:52 AM
To: main@jfw.groups.io
Subject: Re: Saving an pdf file

 

Trouble is there is no mention of adobe reader or Adobe Acrobat in the add on regardless if I select “all” or currently selected” or any other category.  Tom

 

From: Bill White

Sent: Tuesday, December 11, 2018 7:01 AM

Subject: Re: Saving an pdf file

 

Hi, Tom. Once in Internet Explorer:

 

1. Press ALT plus T for Tools.

2. Arrow down to Manage AddOns, and press ENTER.

3. Make sure you are displaying all AddOns, it should look like this:

 

Toolbars and Extensions radio button checked

 

All add-ons

 

4. Disable any AddOns which pertain to Adobe.

 

That’s it.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of T. Civitello
Sent: Monday, December 10, 2018 2:52 PM
To: main@jfw.groups.io
Subject: Re: Saving an pdf file

 

 

I personally hate having PDFs opened inside a web browser and promptly change the browser settings to have it pass off any PDF files to open with my system PDF viewer.

Any idea where I can find this in IE 10? Thanks Tom

 

Sent: Monday, December 10, 2018 2:35 PM

Subject: Re: Saveing an pdf file

 

On Mon, Dec 10, 2018 at 03:37 PM, Nino Dagostino wrote:

There is this book about linux  in the email if you click on the link it opens a pdf file.

The question also arises:  Where/How does it open it?

Depending on how you have your browser set up it might open up in the browser or the file can be handed off to whatever you have set as your system's default PDF viewer.  If the latter, you can use the Save As feature of the system PDF viewer (e.g., Adobe Acrobat DC).  If the former, there's generally a download control in the browser's PDF presenter, but I haven't played with getting to that control via screen reader.

I personally hate having PDFs opened inside a web browser and promptly change the browser settings to have it pass off any PDF files to open with my system PDF viewer.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Saving an pdf file

Dean Martineau <topdot@...>
 

Sorry, replied to the wrong message.  Talk about attentiveness!

 

 

Thought-provoking reading: http://bahaiteachings.org

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of T. Civitello
Sent: Tuesday, December 11, 2018 11:52 AM
To: main@jfw.groups.io
Subject: Re: Saving an pdf file

 

Trouble is there is no mention of adobe reader or Adobe Acrobat in the add on regardless if I select “all” or currently selected” or any other category.  Tom

 

From: Bill White

Sent: Tuesday, December 11, 2018 7:01 AM

Subject: Re: Saving an pdf file

 

Hi, Tom. Once in Internet Explorer:

 

1. Press ALT plus T for Tools.

2. Arrow down to Manage AddOns, and press ENTER.

3. Make sure you are displaying all AddOns, it should look like this:

 

Toolbars and Extensions radio button checked

 

All add-ons

 

4. Disable any AddOns which pertain to Adobe.

 

That’s it.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of T. Civitello
Sent: Monday, December 10, 2018 2:52 PM
To: main@jfw.groups.io
Subject: Re: Saving an pdf file

 

 

I personally hate having PDFs opened inside a web browser and promptly change the browser settings to have it pass off any PDF files to open with my system PDF viewer.

Any idea where I can find this in IE 10? Thanks Tom

 

Sent: Monday, December 10, 2018 2:35 PM

Subject: Re: Saveing an pdf file

 

On Mon, Dec 10, 2018 at 03:37 PM, Nino Dagostino wrote:

There is this book about linux  in the email if you click on the link it opens a pdf file.

The question also arises:  Where/How does it open it?

Depending on how you have your browser set up it might open up in the browser or the file can be handed off to whatever you have set as your system's default PDF viewer.  If the latter, you can use the Save As feature of the system PDF viewer (e.g., Adobe Acrobat DC).  If the former, there's generally a download control in the browser's PDF presenter, but I haven't played with getting to that control via screen reader.

I personally hate having PDFs opened inside a web browser and promptly change the browser settings to have it pass off any PDF files to open with my system PDF viewer.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Saving an pdf file

Dean Martineau <topdot@...>
 

Make sure that on the View tab, in the layout submenu, the folder pane is active. From the message list, press shift+f6 to get to the folder pane.  You can here arrow through your folder names.  When you find one you want to rename, use the context menu key and find Rename Folder in the menu.

 

 

Thought-provoking reading: http://bahaiteachings.org

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of T. Civitello
Sent: Tuesday, December 11, 2018 11:52 AM
To: main@jfw.groups.io
Subject: Re: Saving an pdf file

 

Trouble is there is no mention of adobe reader or Adobe Acrobat in the add on regardless if I select “all” or currently selected” or any other category.  Tom

 

From: Bill White

Sent: Tuesday, December 11, 2018 7:01 AM

Subject: Re: Saving an pdf file

 

Hi, Tom. Once in Internet Explorer:

 

1. Press ALT plus T for Tools.

2. Arrow down to Manage AddOns, and press ENTER.

3. Make sure you are displaying all AddOns, it should look like this:

 

Toolbars and Extensions radio button checked

 

All add-ons

 

4. Disable any AddOns which pertain to Adobe.

 

That’s it.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of T. Civitello
Sent: Monday, December 10, 2018 2:52 PM
To: main@jfw.groups.io
Subject: Re: Saving an pdf file

 

 

I personally hate having PDFs opened inside a web browser and promptly change the browser settings to have it pass off any PDF files to open with my system PDF viewer.

Any idea where I can find this in IE 10? Thanks Tom

 

Sent: Monday, December 10, 2018 2:35 PM

Subject: Re: Saveing an pdf file

 

On Mon, Dec 10, 2018 at 03:37 PM, Nino Dagostino wrote:

There is this book about linux  in the email if you click on the link it opens a pdf file.

The question also arises:  Where/How does it open it?

Depending on how you have your browser set up it might open up in the browser or the file can be handed off to whatever you have set as your system's default PDF viewer.  If the latter, you can use the Save As feature of the system PDF viewer (e.g., Adobe Acrobat DC).  If the former, there's generally a download control in the browser's PDF presenter, but I haven't played with getting to that control via screen reader.

I personally hate having PDFs opened inside a web browser and promptly change the browser settings to have it pass off any PDF files to open with my system PDF viewer.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Saving an pdf file

T. Civitello
 

Trouble is there is no mention of adobe reader or Adobe Acrobat in the add on regardless if I select “all” or currently selected” or any other category.  Tom
 

From: Bill White
Sent: Tuesday, December 11, 2018 7:01 AM
Subject: Re: Saving an pdf file
 

Hi, Tom. Once in Internet Explorer:

 

1. Press ALT plus T for Tools.

2. Arrow down to Manage AddOns, and press ENTER.

3. Make sure you are displaying all AddOns, it should look like this:

 

Toolbars and Extensions radio button checked

 

All add-ons

 

4. Disable any AddOns which pertain to Adobe.

 

That’s it.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of T. Civitello
Sent: Monday, December 10, 2018 2:52 PM
To: main@jfw.groups.io
Subject: Re: Saving an pdf file

 

 

I personally hate having PDFs opened inside a web browser and promptly change the browser settings to have it pass off any PDF files to open with my system PDF viewer.

Any idea where I can find this in IE 10? Thanks Tom

 

From: Brian Vogel

Sent: Monday, December 10, 2018 2:35 PM

Subject: Re: Saveing an pdf file

 

On Mon, Dec 10, 2018 at 03:37 PM, Nino Dagostino wrote:

There is this book about linux  in the email if you click on the link it opens a pdf file.

The question also arises:  Where/How does it open it?

Depending on how you have your browser set up it might open up in the browser or the file can be handed off to whatever you have set as your system's default PDF viewer.  If the latter, you can use the Save As feature of the system PDF viewer (e.g., Adobe Acrobat DC).  If the former, there's generally a download control in the browser's PDF presenter, but I haven't played with getting to that control via screen reader.

I personally hate having PDFs opened inside a web browser and promptly change the browser settings to have it pass off any PDF files to open with my system PDF viewer.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Saving an pdf file

Bill White <billwhite92701@...>
 

Hi, Tom. Once in Internet Explorer:

 

1. Press ALT plus T for Tools.

2. Arrow down to Manage AddOns, and press ENTER.

3. Make sure you are displaying all AddOns, it should look like this:

 

Toolbars and Extensions radio button checked

 

All add-ons

 

4. Disable any AddOns which pertain to Adobe.

 

That’s it.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of T. Civitello
Sent: Monday, December 10, 2018 2:52 PM
To: main@jfw.groups.io
Subject: Re: Saving an pdf file

 

 

I personally hate having PDFs opened inside a web browser and promptly change the browser settings to have it pass off any PDF files to open with my system PDF viewer.

Any idea where I can find this in IE 10? Thanks Tom

 

Sent: Monday, December 10, 2018 2:35 PM

Subject: Re: Saveing an pdf file

 

On Mon, Dec 10, 2018 at 03:37 PM, Nino Dagostino wrote:

There is this book about linux  in the email if you click on the link it opens a pdf file.

The question also arises:  Where/How does it open it?

Depending on how you have your browser set up it might open up in the browser or the file can be handed off to whatever you have set as your system's default PDF viewer.  If the latter, you can use the Save As feature of the system PDF viewer (e.g., Adobe Acrobat DC).  If the former, there's generally a download control in the browser's PDF presenter, but I haven't played with getting to that control via screen reader.

I personally hate having PDFs opened inside a web browser and promptly change the browser settings to have it pass off any PDF files to open with my system PDF viewer.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Telling Internet Explorer How To Open PDF Files

 

See this article from Adobe:  https://helpx.adobe.com/acrobat/using/display-pdf-in-browser.html

It contains the information necessary for you to either set IE to open PDFs within the browser or to force the use of whatever system PDF reader/viewer you prefer.  Although the information presumes Adobe Reader the principles apply regardless of your reader of choice.

--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Re: Braille display and jaws problem

Panagiotis Antonopoulos
 

Hi Ari/all,
Well, I have had an ordeal when I bought my new Lenovo, excellent otherwise. I had latest jaws at the time, and an Active Braille from the German company Handytech. Despite my computer tech's struggling, it would not connect with either Bluetooth, or usb. It made several trips between Ioannina, my place of work, and Athens, some 300 miles, and when we thought things were fixed, it was the same, once it reached my end. Eventually, both display and computer were sent to handytech, again with no success, although the Germans were insisting it was Jaws' fault. To cut a long story, my computer tech, eventually discovered that the fault lay with Narrator, and one of its drivers, and it was really a Microsoft fault, which affects some, but not all, displays. Once narrator was removed, I have had not more that problem.
Hope this helps,
Greetings from Greece (perhaps your family's country of origin?),
Takis

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ari Damoulakis
Sent: Monday, December 10, 2018 8:59 PM
To: jfw@groups.io
Subject: Braille display and jaws problem

Hi everyone
I hope someone can give me some answers or additional tips on what to
try, since I tried asking on the Facebook group, but no luck yet.
I have used a Seika 40 (Perkins in the US) and U2 in the past
successfully with jaws, but for some reason I can't get the newest
version of jaws to communicate with them at all. In fact I can't get
the newest version of JAWS to communicate with any braille display.
When I say communicate, I mean that I am connecting the displays
properly to the PC. I have tried Bluetooth and USB. The displays are
displaying braille and are working with NVDA.
I add them in JAWS. When I try their Bluetooth ports, I am inputting
the com numbers the computer is giving me. When I try the USB, the
drivers are installed correctly, I write USB.
Nothing is happening when I restart JAWS or the PC and JAWS.
I am not getting an error message, but no braille is being displayed either.
I have unpaired them from the PC and paried them again. I have tried
their supposed input and output ports just to make really sure. I have
tried the USB, nothing.
I really have no idea what else to try?
Is it just me or does anyone else believe that the whole interface of
configuring JAWS and a braille display lacks the ease of the iPhone,
or even NVDA? And when you write to support of iether the screenreader
or the braille display manufacturer, the one manufacturer thinks it
could be the other product and the support departments shift the
problem to each other like tennis.
Freedom Scientific should totally redesign the whole braille display
module or interface of jaws, or something should be done to find some
sort of solution to the whole three-way problem of hardware, software
and operating system triangulate in some sort of easier solution.
Thanks very much
Ari