Date   

moderated Re: Does anybody know of a program for the pc that can you can select what key you would like to play a song in.

Terrie Terlau
 

Hi Nino,

I used Wavepad to transpose a song. I used the demo, which works for 30 days without paying. I found it on Google and had to look in the menus to figure out how to transpose. I no longer have the program and don’t remember precisely where in the menus the option to change pitch was. However, the program did a good job and did not introduce any distortion.

HTH.

Terrie Terlau

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Nino Dagostino
Sent: Thursday, May 17, 2018 4:02 PM
To: main@jfw.groups.io
Subject: Does anybody know of a program for the pc that can you can select what key you would like to play a song in.

 

 

That Jaws will work with.

 

I have a couple of songs I have to transpose and that’s why I am looking.

 

Any help would be appreciated.

 

 


moderated Re: static issue

Shan Noyes
 

No but since he spring update windows 10 when I am typing in Internet explorer or Google my keyboard echo gives gibberish e.g. I get the letter a in it might say the letter Z but the interesting thing is when typing in word or notepad the keyboard Echo is correct anyone else experiencing this type of problem


On May 18, 2018, at 12:00 PM, kevin meyers <kman2020@...> wrote:

Hello,

 

As some of you know I have been encountering a static problem with my Acer laptop, Inspire 5, Windows110 and Jaws2018.

 

Seems like since the April update the static has dropped somewhat. It seems to be a problem when I type. I’m a fast typer.

 

I uninstalled Openbook, Office2016 and Jaws2018. I then did a restore to Windows and installed Jaws2018. I used notpad and the static still exists. I did make sure the updates to the sound card were current and turned off enhancements. Still occurs.

 

If I type slow there is no problem. Jaws support told me that since the April updates to Windows10 others have been encountering the static problem.

 

Is anyone having this problem? Is just when typing fast? Is at other times?

 

The only thing that corrected the static was using NVDA. Jaws suggested I use NVDA.

 

It comes down to a Jaws problem. So now what? I did send an email to support and will see how they respond.

 

Any commenets?

 

Cheers, Kevin


moderated static issue

kevin meyers
 

Hello,

 

As some of you know I have been encountering a static problem with my Acer laptop, Inspire 5, Windows110 and Jaws2018.

 

Seems like since the April update the static has dropped somewhat. It seems to be a problem when I type. I’m a fast typer.

 

I uninstalled Openbook, Office2016 and Jaws2018. I then did a restore to Windows and installed Jaws2018. I used notpad and the static still exists. I did make sure the updates to the sound card were current and turned off enhancements. Still occurs.

 

If I type slow there is no problem. Jaws support told me that since the April updates to Windows10 others have been encountering the static problem.

 

Is anyone having this problem? Is just when typing fast? Is at other times?

 

The only thing that corrected the static was using NVDA. Jaws suggested I use NVDA.

 

It comes down to a Jaws problem. So now what? I did send an email to support and will see how they respond.

 

Any commenets?

 

Cheers, Kevin


moderated Re: Casper

netbat66
 

and you have to use the mouse to click on the menu items in the side menu list.

-----Original Message-----
From: netbat66
Sent: Friday, May 18, 2018 10:16 AM
To: main@jfw.groups.io
Subject: Re: Casper

when you open the explorer screen this side menu drops down after the drive
list opens and this takes focus away from this list.
thats why you have to click on the screen to put focus back on the drive list.

-----Original Message-----
From: Nino dagostino
Sent: Friday, May 18, 2018 9:37 AM
To: main@jfw.groups.io
Subject: Re: Casper



Hi Tom:



First of all I can’t get through to tech But I did learn one thing from someone
on this list.



When you are in the explorer window you have to click the mouse on the screen
for the list of drives to show up.



Use the menubar at the top of the program as mutch as you cam, ctrlM turns the
menubar on or off.



As I learn more I will post what I know.



Have a good day Tom.









From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom
Sent: Thursday, May 17, 2018 7:12 PM
To: main@jfw.groups.io
Subject: Re: Casper





Nino, look forward to your comments on Casper.



Tom











From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Nino
Dagostino
Sent: Thursday, 17 May 2018 7:49 PM
To: main@jfw.groups.io
Subject: Casper





Hello:



I am going to contact the casper people and have a tech show me where Casper is
accessibil.



I will report back.



Have a good day everybody.


moderated Re: Casper

netbat66
 

when you open the explorer screen this side menu drops down after the drive list opens and this takes focus away from this list.
thats why you have to click on the screen to put focus back on the drive list.

-----Original Message-----
From: Nino dagostino
Sent: Friday, May 18, 2018 9:37 AM
To: main@jfw.groups.io
Subject: Re: Casper



Hi Tom:



First of all I can’t get through to tech But I did learn one thing from someone on this list.



When you are in the explorer window you have to click the mouse on the screen for the list of drives to show up.



Use the menubar at the top of the program as mutch as you cam, ctrlM turns the menubar on or off.



As I learn more I will post what I know.



Have a good day Tom.









From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom
Sent: Thursday, May 17, 2018 7:12 PM
To: main@jfw.groups.io
Subject: Re: Casper





Nino, look forward to your comments on Casper.



Tom











From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Nino Dagostino
Sent: Thursday, 17 May 2018 7:49 PM
To: main@jfw.groups.io
Subject: Casper





Hello:



I am going to contact the casper people and have a tech show me where Casper is accessibil.



I will report back.



Have a good day everybody.


moderated Re: A free secure file eraser

Nino dagostino
 

I tried to find it the only thing could see was the drive wiper it would handel drives but not indivigal files.

 

Have a good day.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom
Sent: Wednesday, May 16, 2018 7:07 PM
To: main@jfw.groups.io
Subject: Re: A free secure file eraser

 

Hi,

There is an eraser in the free program, Ccleaner.

 

Tom

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Nino Dagostino
Sent: Wednesday, 16 May 2018 9:38 PM
To: main@jfw.groups.io
Subject: A free secure file eraser

 

Good morning

Does anybody know of a free program that will erase files securely that works good with Jaws?

 

Thank you.

 

 


moderated Re: Casper

Nino dagostino
 

Hi Tom:

 

First of all I can’t get through to tech But I did learn one thing from someone on this list.

 

When you are in the explorer window you have to click the mouse on the screen for the list of drives to show up.

 

Use the menubar at the top of the program as mutch as you cam, ctrlM turns the menubar on or off.

 

As I learn more I will post what I know.

 

Have a good day Tom.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom
Sent: Thursday, May 17, 2018 7:12 PM
To: main@jfw.groups.io
Subject: Re: Casper

 

Nino, look forward to your comments on Casper.

 

Tom

 

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Nino Dagostino
Sent: Thursday, 17 May 2018 7:49 PM
To: main@jfw.groups.io
Subject: Casper

 

Hello:

 

I am going to contact the casper people and have a tech show me where Casper is accessibil.

 

I will report back.

 

Have a good day everybody.

 

 


moderated Re: Word 2016 and opening files in a specific folder

Nino Dagostino
 

When you get into that dialog box see what the files of type is set on.

 

Justa thought.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr.
Sent: Friday, May 18, 2018 7:19 AM
To: main@jfw.groups.io
Subject: Word 2016 and opening files in a specific folder

 

Hi: When I open word 2016 and go to open, I'm having difficulty locating a folder to then locate a specific file in word. When I hit "folders" or documents" nothing happens. Any suggestions?

I'm using Windows 10 with Jaws 2018.

Thanks.

From: m


moderated Re: word 2016 closing the coment panel

Nino Dagostino
 

Thanks I will give that a try.

Have a good day.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario
Sent: Friday, May 18, 2018 11:16 AM
To: main@jfw.groups.io
Subject: Re: word 2016 closing the coment panel

what does pressing the escape key do? if that doesn't work, maybe
control+f4 or alt+f4 works?


-------- Original Message --------
From: Nino Dagostino [mailto:ndagostino3@...]
Sent: Friday, May 18, 2018 9:37 AM EST
To: main@jfw.groups.io
Subject: word 2016 closing the coment panel

Good morning everybody:

I know how to insert a coment you can use the keystroke Ctr and alt then
press m

I do not know how to close the coment window.

Any help would be appreciated.

Have a good day.


moderated Re: word 2016 closing the coment panel

Mario
 

what does pressing the escape key do? if that doesn't work, maybe
control+f4 or alt+f4 works?

-------- Original Message --------
From: Nino Dagostino [mailto:ndagostino3@...]
Sent: Friday, May 18, 2018 9:37 AM EST
To: main@jfw.groups.io
Subject: word 2016 closing the coment panel

Good morning everybody:

I know how to insert a coment you can use the keystroke Ctr and alt
then press m

I do not know how to close the coment window.

Any help would be appreciated.

Have a good day.


moderated Re: Word 2016 and opening files in a specific folder

Marianne Denning
 

Once you hit enter on the folder you need to tab one time to see the documents in the folder.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of george b
Sent: Friday, May 18, 2018 9:42 AM
To: main@jfw.groups.io
Subject: Re: Word 2016 and opening files in a specific folder

 

Well allen like you say to me;

 

They asked how to do it when word not out of word

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Alan Robbins
Sent: May 18, 2018 6:36
To: main@jfw.groups.io
Subject: Re: Word 2016 and opening files in a specific folder

 

I usually simply go to a documents folder and het enter on the file I want  and word opens it.

 

Al

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of george b
Sent: Friday, May 18, 2018 8:00 AM
To: main@jfw.groups.io
Subject: Re: Word 2016 and opening files in a specific folder

 

First you have to know where the file is;

 

For me my things are in my folder

 

I open word

Hit alt to go to the home ribbon tab and then arrow left to file and hit enter

Arrow to open and hit enter

Arrow down to p c hit enter

Arrow down to your personal folder mine is named after me hit enter

Arrow to where all your files and folders are saved i.e. my docs are in the documents folder, my download files and folders are in the download folder, so I go to documents and hit enter and that dialog box opens with all in there

Choose what you want to open and hit enter and it opens

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr.
Sent: May 18, 2018 4:19
To: main@jfw.groups.io
Subject: Word 2016 and opening files in a specific folder

 

Hi: When I open word 2016 and go to open, I'm having difficulty locating a folder to then locate a specific file in word. When I hit "folders" or documents" nothing happens. Any suggestions?

I'm using Windows 10 with Jaws 2018.

Thanks.

From: m


moderated Re: Word 2016 and opening files in a specific folder

george b <gbmagoo@...>
 

Well allen like you say to me;

 

They asked how to do it when word not out of word

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Alan Robbins
Sent: May 18, 2018 6:36
To: main@jfw.groups.io
Subject: Re: Word 2016 and opening files in a specific folder

 

I usually simply go to a documents folder and het enter on the file I want  and word opens it.

 

Al

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of george b
Sent: Friday, May 18, 2018 8:00 AM
To: main@jfw.groups.io
Subject: Re: Word 2016 and opening files in a specific folder

 

First you have to know where the file is;

 

For me my things are in my folder

 

I open word

Hit alt to go to the home ribbon tab and then arrow left to file and hit enter

Arrow to open and hit enter

Arrow down to p c hit enter

Arrow down to your personal folder mine is named after me hit enter

Arrow to where all your files and folders are saved i.e. my docs are in the documents folder, my download files and folders are in the download folder, so I go to documents and hit enter and that dialog box opens with all in there

Choose what you want to open and hit enter and it opens

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr.
Sent: May 18, 2018 4:19
To: main@jfw.groups.io
Subject: Word 2016 and opening files in a specific folder

 

Hi: When I open word 2016 and go to open, I'm having difficulty locating a folder to then locate a specific file in word. When I hit "folders" or documents" nothing happens. Any suggestions?

I'm using Windows 10 with Jaws 2018.

Thanks.

From: m


moderated word 2016 closing the coment panel

Nino Dagostino
 

Good morning everybody:

 

I know how to insert a coment you can use the keystroke Ctr and alt  then press m

 

I do not know how to close the coment window.

 

Any help would be appreciated.

 

Have a good day.

 

 


moderated Re: Word 2016 and opening files in a specific folder

Alan Robbins
 

I usually simply go to a documents folder and het enter on the file I want  and word opens it.

 

Al

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of george b
Sent: Friday, May 18, 2018 8:00 AM
To: main@jfw.groups.io
Subject: Re: Word 2016 and opening files in a specific folder

 

First you have to know where the file is;

 

For me my things are in my folder

 

I open word

Hit alt to go to the home ribbon tab and then arrow left to file and hit enter

Arrow to open and hit enter

Arrow down to p c hit enter

Arrow down to your personal folder mine is named after me hit enter

Arrow to where all your files and folders are saved i.e. my docs are in the documents folder, my download files and folders are in the download folder, so I go to documents and hit enter and that dialog box opens with all in there

Choose what you want to open and hit enter and it opens

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr.
Sent: May 18, 2018 4:19
To: main@jfw.groups.io
Subject: Word 2016 and opening files in a specific folder

 

Hi: When I open word 2016 and go to open, I'm having difficulty locating a folder to then locate a specific file in word. When I hit "folders" or documents" nothing happens. Any suggestions?

I'm using Windows 10 with Jaws 2018.

Thanks.

From: m


moderated Re: Word 2016 and opening files in a specific folder

george b <gbmagoo@...>
 

First you have to know where the file is;

 

For me my things are in my folder

 

I open word

Hit alt to go to the home ribbon tab and then arrow left to file and hit enter

Arrow to open and hit enter

Arrow down to p c hit enter

Arrow down to your personal folder mine is named after me hit enter

Arrow to where all your files and folders are saved i.e. my docs are in the documents folder, my download files and folders are in the download folder, so I go to documents and hit enter and that dialog box opens with all in there

Choose what you want to open and hit enter and it opens

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr.
Sent: May 18, 2018 4:19
To: main@jfw.groups.io
Subject: Word 2016 and opening files in a specific folder

 

Hi: When I open word 2016 and go to open, I'm having difficulty locating a folder to then locate a specific file in word. When I hit "folders" or documents" nothing happens. Any suggestions?

I'm using Windows 10 with Jaws 2018.

Thanks.

From: m


moderated Word 2016 and opening files in a specific folder

John J. Fioravanti, Jr.
 

Hi: When I open word 2016 and go to open, I'm having difficulty locating a folder to then locate a specific file in word. When I hit "folders" or documents" nothing happens. Any suggestions?

I'm using Windows 10 with Jaws 2018.

Thanks.

From: m


moderated Re: File find in windows 10 with jaws 2018, looking for content not the names of files

David Bailes
 

Hi Mike,
you've told me off list that the path of the folder that you're searching is something like:
D:\mikem\top\middle\bottom.
As this folder is on your D drive, then by default it's probably not indexed.
When deciding what folders you want to include in indexing, it's worth keeping in mind that it's not a good idea just to index everything. Indexing stuff that you're not going to search just adds to the size of the index, and might slow down searching.
Say, for example, the you wanted to index the folder D:\mikem, and all its subfolders.

1. Open the start menu and type indexing options. Indexing options will probably be the first result, and so you can just press Enter. The indexing option dialog opens.
2. Tab to the modify button and press it. The Indexed locations dialog opens.
3. The first control in this dialog is a change selected locations tree view. In this tree view, each of the items is a check box. If an item is checked, then it is indexed.
4. Arrow down to the D drive, and press right arrow to open it. The folders which it contains are now listed below it.
5. Down arrow to the folder mikem, and press spacebar to check it.
6. Tab to the OK button, and press it. You are returned to the Indexing options dialog.
7. Tab to the Close button, and press it.
Note that depending on the size of the folder you have added to the indexing, you may have to wait a while before the indexing is complete, and give you the search results that you expect.

David.


On Thu, May 17, 2018 at 02:27 am, David Bailes wrote:
Hi Mike,
can you tell me the location of the folder which you are searching? To tell me this you could tell me the steps you take to get to it after opening File Explorer. Alternatively, with the folder open in File Explorer, press Alt + D to move to the address bar, and then press Ctrl + C to copy that address, and then paste that address into your reply.

This should tell me whether that folder is indexed or not. It may be the case that if a folder is indexed it does a more thorough job of searching for contents, but I'm not sure about this.

David.

On Wed, May 16, 2018 at 10:12 am, mike mcglashon wrote:

I guess I don’t know if the thing is indexed,

I don’t even know what that means?

I don’t assume anything,

You guys keep saying that I have to assume that index in order for the thing to work;

So does that mean because I get unpredictable results that the folders are not indexed?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Wednesday, May 16, 2018 11:12 AM
To: main@jfw.groups.io
Subject: Re: File find in windows 10 with jaws 2018, looking for content not the names of files

 

On Tue, May 15, 2018 at 07:01 am, mike mcglashon wrote:

What if I wanted to search an entire folder with mixed filetypes in it,

Would I type:

“*.*:mike” to find “mike” in any file located within the current folder that is open?

Assuming the folder is indexed (and see the message from David Bailes in regard to that) the answer to your question is, "No."  All you need to do is to type mike (no quotes needed) in the search box of File Explorer.  

The following is taken directly from one of my standard Cheat Sheets that I use when tutoring JAWS and Windows:

Using Windows Search

          Windows can search for files or folders with a certain name or it can search for files and folders not only with that certain name, but that contain that name (or word).

1.     Hit the Windows Key.

2.     If you only want to find files or folders with a given name, then type file: immediately followed by the name, or part of that name, that you’re searching for.

3.     If you want to find files or folders that contain a word or phrase

a.     If it’s a phrase, enclose the phrase in quotation marks

b.     If it’s a single word you don’t need the quotation marks

4.     Hit the Down Arrow twice to begin reviewing the search results.

 
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

     Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts. Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime.

         ~ Mark Twain

 


moderated Re: Returning an Item on amazon.com

Robin Frost
 

Hi,
I've had the same experience noted by others. And I usually of late and up doing as Alan does sadly because with JFW 2018 and NVDA I was unable to get through that return form in any Windows based browser I have here. Amazon has made so many strides in terms of accessibility but this return form and the issue of links even when verbalizing properly when interacted with when using screen reader software don't seem to track properly as you often end up on pages that weren't your intended destination linger sadly.
Here's hoping they'll be addressed one day.
Take good care.
Robin

-----Original Message-----
From: Alan Robbins
Sent: Thursday, May 17, 2018 4:40 PM
To: main@jfw.groups.io
Subject: Re: Returning an Item on amazon.com

And you won't. I've been on them about this for last couple of years. You
will need to call the 800 # and they will assist you. Complain a lot,
hopefully it will help. Prior to a couple of years ago I completed the
process independently.

Al

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ekstrand, Pamela
A. -ND
Sent: Thursday, May 17, 2018 4:32 PM
To: main@jfw.groups.io
Subject: Returning an Item on amazon.com

I am using JAWS 18 and Windows 7. I am trying to return an item bought
through Amazon, and cannot seem to get past where it wants you to check the
box indicating the item I want to return. JAWS just keeps saying "Checkbox
not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if
anyone else has had luck returning an item recently. I tried both IE and
Chrome.

Pam


moderated Re: Casper

Tom <tomcat509@...>
 

Nino, look forward to your comments on Casper.

 

Tom

 

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Nino Dagostino
Sent: Thursday, 17 May 2018 7:49 PM
To: main@jfw.groups.io
Subject: Casper

 

Hello:

 

I am going to contact the casper people and have a tech show me where Casper is accessibil.

 

I will report back.

 

Have a good day everybody.

 

 


moderated Re: Returning an Item on amazon.com

Melissa Stott
 

I’m having an issue with turning on one click setting on my iOS device.  It simply will not check the box to enable it with Voiceover.

 

Melissa

 

From: paul lemm
Sent: Thursday, May 17, 2018 5:27 PM
To: main@jfw.groups.io
Subject: Re: Returning an Item on amazon.com

 

Hi,

 

I actually don't use NVDA much, its more just there as a backup in case jaws

doesn't work, so I'm not  up to date with the different  NVDA controls. But

using arrows /cursor keys the checkboxes on amazong are a little confusing.

What I do is go to the top of the page, then press the F key to cycle

through edit boxes and checkbox's etc., for some reason everything seems to

have two checkbox's, but its only one of them you need to actually

click/select. using the F key, when you reach the return options you'll hear

checkbox , with no other speech afterwards, ignore this checkbox. then press

F key again it will then read out your product  , it's a really long bit of

text  as it reads all its order numbers etc. here so it takes NVDA a while

to read it all, but there is actually a check box here , this is the one you

want to check, you can either wait until its finished speaking or just press

space bar, the first time you press space it says un checked, press it a

second time and then it will say checked, you can then tab to the drop down

box which lets you select reason for return, select that and then you should

be good to go. Sorry for the long email , hope this all makes sense and you

manage to get it all sorted.

 

Paul

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ekstrand,

Pamela A. -ND

Sent: 17 May 2018 22:04

To: main@jfw.groups.io

Subject: Re: Returning an Item on amazon.com

 

Thanks, Paul.  I tried NVDA, but it kept saying "checkbox" every time I

pressed an arrow key to navigate.  I did notice that there is a more recent

version of NVDA available than the one I have, so I will upgrade and try

again.

 

Pam

 

 

________________________________________

From: main@jfw.groups.io [main@jfw.groups.io] on behalf of paul lemm

[paul.lemm@...]

Sent: Thursday, May 17, 2018 4:52 PM

To: main@jfw.groups.io

Subject: Re: Returning an Item on amazon.com

 

Hi,

 

Yeah I've had this problem too, although its not a perfect solution the only

way round this I've found is to shut down jaws and open NVDA, using NVDA you

can then select the tick box , plus the drop down menu which asks for the

reason for the return then click the next/continue button, then when on the

next page you can shut down NVDA and open jaws and continue  from there on

in with jaws. Like I said its not a perfect solution, but it gets the job

done none the less. Hope this helps

 

Paul

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ekstrand,

Pamela A. -ND

Sent: 17 May 2018 21:32

To: main@jfw.groups.io

Subject: Returning an Item on amazon.com

 

I am using JAWS 18 and Windows 7.  I am trying to return an item bought

through Amazon, and cannot seem to get past where it wants you to check the

box indicating the item I want to return.  JAWS just keeps saying "Checkbox

not checked".  Pressing the spacebar does not change what JAWS says.

 

I will probably end up calling Amazon accessibility, but was wondering if

anyone else has had luck returning an item recently.  I tried both IE and

Chrome.

 

Pam