Date   

moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Returning an Item on amazon.com

Ekstrand, Pamela A. -ND
 

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.

Pam


moderated Re: accessibility of itrp from 4me.com ; a SERVICE MANAGEMENT tool

Bill White <billwhite92701@...>
 

If an employer requires you to do a task they must make Reasonable accommodations. The operable word here is Reasonable. If the program doesn’t work, you may not be able to perform the duties of the job. The real world result of this is that you may not be able to keep the job.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dan Longmore
Sent: Thursday, May 17, 2018 1:12 PM
To: main@jfw.groups.io
Subject: Re: accessibility of itrp from 4me.com ; a SERVICE MANAGEMENT tool

 

Hi,

  Does the program work with voice over?  Also, under federal “American Disabilities Act” if an employer requires you to preform certain services they must make reasonable accommodations.  In this case I believe it would include them assisting you in either paying to or finding someone to script the program for JAWS. 

 

Just a thought. 

Dan

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of William Windels
Sent: Thursday, May 17, 2018 3:48 AM
To: jfw@groups.io
Subject: accessibility of itrp from 4me.com ; a SERVICE MANAGEMENT tool

 

Hello all

 

For my job in a big company, I have to work with itrp , a cloud based tool from 4me.com.

 

This tool seems very complex and not always accessible.

 

Many buttons aren’t labeled, some buttons can’t be activated and I am not shore that all actions are possible with the keyboard.

 

I use the service on a win10 computer with jaws 2018 and the last chrome or last firefox.

 

 

If anyone has some tips, hints, jaws-scripts, other apps to acces this service like ios apps… all hints are very welcome.

 

If something is not clear, feel free to ask.

 

 

Kind regards,

William Windels  


moderated Re: accessibility of itrp from 4me.com ; a SERVICE MANAGEMENT tool

Dan Longmore
 

Hi,

  Does the program work with voice over?  Also, under federal “American Disabilities Act” if an employer requires you to preform certain services they must make reasonable accommodations.  In this case I believe it would include them assisting you in either paying to or finding someone to script the program for JAWS. 

 

Just a thought. 

Dan

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of William Windels
Sent: Thursday, May 17, 2018 3:48 AM
To: jfw@groups.io
Subject: accessibility of itrp from 4me.com ; a SERVICE MANAGEMENT tool

 

Hello all

 

For my job in a big company, I have to work with itrp , a cloud based tool from 4me.com.

 

This tool seems very complex and not always accessible.

 

Many buttons aren’t labeled, some buttons can’t be activated and I am not shore that all actions are possible with the keyboard.

 

I use the service on a win10 computer with jaws 2018 and the last chrome or last firefox.

 

 

If anyone has some tips, hints, jaws-scripts, other apps to acces this service like ios apps… all hints are very welcome.

 

If something is not clear, feel free to ask.

 

 

Kind regards,

William Windels  


moderated Does anybody know of a program for the pc that can you can select what key you would like to play a song in.

Nino Dagostino
 

 

That Jaws will work with.

 

I have a couple of songs I have to transpose and that’s why I am looking.

 

Any help would be appreciated.

 

 


moderated accessibility of itrp from 4me.com ; a SERVICE MANAGEMENT tool

William Windels
 

Hello all

 

For my job in a big company, I have to work with itrp , a cloud based tool from 4me.com.

 

This tool seems very complex and not always accessible.

 

Many buttons aren’t labeled, some buttons can’t be activated and I am not shore that all actions are possible with the keyboard.

 

I use the service on a win10 computer with jaws 2018 and the last chrome or last firefox.

 

 

If anyone has some tips, hints, jaws-scripts, other apps to acces this service like ios apps… all hints are very welcome.

 

If something is not clear, feel free to ask.

 

 

Kind regards,

William Windels  


moderated Re: Casper backup

netbat66
 

if you mean where you can view the drive files, you have to left mouse click on the screen to put focus on the list. then it will speak.
i have the same thing with version 8
also when i view the report after it backs up. click on the screen to put focus on the screen. then it will speak.

-----Original Message-----
From: Nino Dagostino
Sent: Thursday, May 17, 2018 12:48 AM
To: main@jfw.groups.io
Subject: Re: Casper backup



Hi:



I found that the explorer was unuseable.



Brian from Casper was more accessibil I did not see that.



Thanks.









From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom
Sent: Wednesday, May 16, 2018 7:05 PM
To: main@jfw.groups.io
Subject: Re: Casper backup





Hi,



Please send your findings to the list. Even parts of Casper version 8 leave a lot to be desired as far as accessibility goes particularly when using the explore option.

Tom







From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Nino Dagostino
Sent: Thursday, 17 May 2018 5:38 AM
To: main@jfw.groups.io
Subject: Casper backup





Hello:



The tech emailed me to say they put back the accessibility back into the latest version of casper.



I will report when I try to back up a drive.



Have a good day.


moderated Re: Anyone else finding the APH web site to down load Newsweek now saying web site not found?

John Doering
 

Thanks for letting me know. Hopefully they will have it corrected in short order.

Regards,




John Doering
Administrative Pricing Specialist

p. 414-778-3040 Ext 4063 t. 800-642-8778 f. 414-778-3392

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

-----Original Message-----
From: Bill White [mailto:billwhite92701@dslextreme.com]
Sent: Thursday, May 17, 2018 10:31 AM
To: main@jfw.groups.io
Subject: Re: Anyone else finding the APH web site to down load Newsweek now saying web site not found?

Hi again, John. I just tried to go to the same link I gave you this morning, and am now getting the following error. Apparently, they are doing maintenance on the website.


Info icon
The website cannot display the page

HTTP 500


Most likely causes:
•The website is under maintenance.
•The website has a programming error.

Bill White
billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of John Doering
Sent: Thursday, May 17, 2018 8:06 AM
To: main@jfw.groups.io
Subject: Re: Anyone else finding the APH web site to down load Newsweek now saying web site not found?

Milton,
Did you receive the message from Bill White which I responded to?
If not, let me know.

Regards,




John Doering
Administrative Pricing Specialist

p. 414-778-3040 Ext 4063 t. 800-642-8778 f. 414-778-3392

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.
-----Original Message-----
From: Milton Ota [mailto:mota1252@samobile.net]
Sent: Thursday, May 17, 2018 10:03 AM
To: John Doering <John.Doering@ibsupply.com>
Cc: main@jfw.groups.io
Subject: Re: Anyone else finding the APH web site to down load Newsweek now saying web site not found?

I have been experiencing problems, too.

I have not been able to get the latest issue of Newsweek from their website and if you have a new link or url, you might want to pass it along to all.

I know that they were updating the website with a new look and feel but I just hope that they are not launching a website and missing some of the services that are available.

Original message:

Hello:
A few weeks ago the web site I have been using for years to download
Newsweek from the American Printing House for the blind started to
give me an error saying web site not found. I contacted APH and was
told the web site was working fine but was given a different link for
the web site. Now that link is giving the same error.
Is there anyone else on this list experiencing the same problem?
Thanks,


John Doering
Administrative Pricing Specialist
p. 414-778-3040 Ext 4063 t. 800-642-8778 f. 414-778-3392


NOTICE: The information contained in this email and any document
attached hereto is intended only for the named recipient(s). If you
are not the intended recipient, nor the employee or agent responsible
for delivering this message in confidence to the intended
recipient(s), you are hereby notified that you have received this
transmittal in error, and any review, dissemination, distribution or
copying of this transmittal or its attachments is strictly prohibited.
If you have received this transmittal and/or attachments in error,
please notify me immediately by reply e-mail and then delete this
message, including any attachments.