Date   

moderated Using JAWS, how can I turn on Paragraph marks?

John ESherrer
 

Hi Folks;  I use JAWS 18 With word 2013 and I need to turn on paragraph marks so that I can remove them. I currently pressed an ALL button and I have to listen to space marks.

John E. Sherrer


Virus-free. www.avg.com


moderated Key echo

Dan Longmore
 

Hi,

  Anyone have this issue?

  Using Microsoft Mobile voice and other voices JAWS does not announce first letter in a word when typing.  Issue is sporadic. Example I will type Dan and JAWS says “An”.  When I do a “Say All” or Say Word” it pronounces it fine.

 

Thanks,

Dan

 


moderated Re: jaws and computer shutting down

Dan Longmore
 

Stan,

  Sorry if my prior message was garbled.  Sounds like an “add on” in your browser is conflicting with JAWS.  Perhaps a script that is running in background.

Check to see if :

This happens with all browsers.

Occurs when certain programs  are running. 

I would also run a virus scan just to be safe. 

You can disable all “add ons” in your browser to see if this fixes the issue.  If so then the fun process begins trying to discover which is the guilty party.

 

JAWS does crash from time to time but a computer re start tells me it is more than just JAWS.

 

 

Dan

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Stan Holdeman
Sent: Tuesday, April 24, 2018 6:26 AM
To: jfw@groups.io
Subject: jaws and computer shutting down

 

Listers: From time to time Jaws shuts down and restarts on its own, usually while reading in html. Less frequently but often enough, the computer suddenly shuts down and restarts on its own. Is this also a Jaws-provoked thing?

 

Any ideas what is going on?

 

Stan

 


moderated Re: jaws and computer shutting down

 

I don’t think Jawsis making your computer crash and restart. Jaws crashing and restarting itself is not that uncommon, remember to be patient, when this happens it can take sometimes up to 30 or 40 seconds for Jaws to come back.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Stan Holdeman
Sent: Tuesday, April 24, 2018 3:26 AM
To: jfw@groups.io
Subject: jaws and computer shutting down

 

Listers: From time to time Jaws shuts down and restarts on its own, usually while reading in html. Less frequently but often enough, the computer suddenly shuts down and restarts on its own. Is this also a Jaws-provoked thing?

 

Any ideas what is going on?

 

Stan

 


moderated Re: Email Client

Lee, Amanda * <amanda.lee@...>
 

Why not just use Outlook as a client from Windows? 

 

Kind regards,

 

Amanda Lee

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Elise Berkley
Sent: Tuesday, April 24, 2018 7:55 AM
To: jfw@groups.io
Subject: Email Client

 

Hello, everyone.

I am trying to refresh my email stuff. I am ashamed to say I have been using Outlook.com, and I am tired of settling for this. I have to work extra hard to manipulate this with JAWS. I have heard of Thunderbird as an email client. Can anyone tell me about Thunderbird or any other email client that is good with JAWS? I have not updated in quite awhile -- I am still using Windows 8.1 with JAWS 16. Thanks.

Elise Berkley


moderated Re: Email Client

Steve Matzura
 

I'm a big fan of Thunderbird, but you'll need JAWS 18 (not 2018, just 18) for the best user experience. 17 sorta kind-a works, but by 18, all problems have been solved. I haven't yet found a part of Thunderbird I cannot access with it. The iMap setup is a little geeky and quirky, but that doesn't take away from the fact that it works and works well. There's lots of online documentation for shortcut keys and general operation if you're not a I'll-figure-it-out-on-my-own type of user. Its email filters are, to me, very intuitive to understand and create. About the worst thing I can sayabout it is that in many portions of the program where things are shown in tables, JAWS does not handle them in the same way it does in a browser. A while back, there was a survey sent out by Mozilla asking what people wanted in the next major Thunderbird release. In the survey comments section, I noted this latter issue and asked for better MSAA integration, which is what JAWS interfaces with in browsers to give that two-dimensional table access I just mentioned is lacking in Thunderbird. Time will tell as to whether they took it in and will do something about it. Other than that, I'd say give it a go.

On 4/24/2018 7:54 AM, Elise Berkley wrote:

Hello, everyone.

I am trying to refresh my email stuff. I am ashamed to say I have been using Outlook.com, and I am tired of settling for this. I have to work extra hard to manipulate this with JAWS. I have heard of Thunderbird as an email client. Can anyone tell me about Thunderbird or any other email client that is good with JAWS? I have not updated in quite awhile -- I am still using Windows 8.1 with JAWS 16. Thanks.

Elise Berkley



moderated Generation of fyour Stream? just curious as second Gen--model 503 has clock

Ashleigh Piccinino
 

Hello,

     I read that you use your book sense device just to check the time, but I’d like to know what model (303 or 503) of the Stream you have? If you have the latter, you have a clock onboard, and you can also get podcasts. If not, you cannot do this.

Ashleigh Piccinino

P.S. If you do have the 503 VR Stream, and you’d like to know how to set the time/date, please e-mail me back. The same is said for if you’d like to reach your podcasts bookshelf/get podcasts.

 

Sent from Mail for Windows 10

 


From: main@jfw.groups.io <main@jfw.groups.io> on behalf of David & his pack of dogs <myguidedogis@...>
Sent: Sunday, April 22, 2018 7:04:55 PM
To: main@jfw.groups.io
Subject: Re: Pod catchers for windows
 

book sense xt that I love It is small and I love to listen to podcasts on it.  I have the same and would love to listen to MP3 files off the internet on it as well as podcasts.  Since acquiring the Book Sense I got the VR stream.  I still like my Book sense XT though and would love to use it rather then it sitting on the shelf. Right now, it just is being used to tell me time as my watch is broke.   

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Nino Dagostino
Sent: April 22, 2018 2:42 PM
To: main@jfw.groups.io
Subject: Pod catchers for windows

 

Hi:

 

The reason I wanted to get a windows pod catcher to work is I have a book sensce xt that I love It is small and I love to lesson to podcasts on it.

 

Have a good evening.

 


moderated Email Client

Elise Berkley
 

Hello, everyone.

I am trying to refresh my email stuff. I am ashamed to say I have been using Outlook.com, and I am tired of settling for this. I have to work extra hard to manipulate this with JAWS. I have heard of Thunderbird as an email client. Can anyone tell me about Thunderbird or any other email client that is good with JAWS? I have not updated in quite awhile -- I am still using Windows 8.1 with JAWS 16. Thanks.

Elise Berkley


moderated jaws and computer shutting down

Stan Holdeman
 

Listers: From time to time Jaws shuts down and restarts on its own, usually while reading in html. Less frequently but often enough, the computer suddenly shuts down and restarts on its own. Is this also a Jaws-provoked thing?

 

Any ideas what is going on?

 

Stan

 


moderated Re: Office 2016 Question

Steve Nutt
 

Or just turn off backstage altogether.

 

All the best
Steve

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: 18 April 2018 21:47
To: main@jfw.groups.io
Subject: Re: Office 2016 Question

 

Hi Again Barbara,

 

When you press CTRL-O in Microsoft Word, you enter Backstage View.  This is a custom interface of Microsoft Office 2016 and isn’t the Open File dialog to which you’ve become accustomed.

 

To open the “Open File” dialog of Windows, press CTRL-F12.  Once you open the dialog, press SHIFT-TAB until focus is in the list view.  Once in the list view, JAWS announces the number of items in the focused folder.

 

 

CathyAnne

 

 

CathyAnne Murtha

Access Technology Institute, LLC

cathy@...

www.blind.training

(520) 300-7859

 

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Barbara
Sent: Tuesday, April 17, 2018 6:16 PM
To: main@jfw.groups.io
Subject: Re: Office 2016 Question

 

Hello CathyAnne,

 

This worked great!  I assume there is some similar keystroke for MS Word.  If I press control-o to get a list of files, I would like to know the number of files in the focused folder.  I have just spent a lot of time trying to find an answer both on the web and in the JAWS help.  I have struck out.  I have two imputers, one has Office 2013 and the other has Office 2016.  Can you help?  I am not clear if I need to use a different JAWS hotkey (JAWS 2018) or I need to change options in the status line of Office.

 

Thanks.

 

Barbara

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of CathyAnne Murtha
Sent: Tuesday, April 17, 2018 4:35 PM
To: main@jfw.groups.io
Subject: Re: Office 2016 Question

 

You can control what’s displayed in the Outlook 2016 Status bar.

 

1. Focus in the message list

2. Press F6 until focus is on “Status Bar”

3. Press the WINDOWS APPPLICATION KEY or SHIFT-F10 to open the configuration menu

4. Navigate the menu and toggle the options on and off as needed

5. Tap ESCAPE to close the menu

 

The changes take place immediately.

 

 

CathyAnne

 

 

CathyAnne Murtha

Access Technology Institute, LLC

cathy@...

www.blind.training

(520) 300-7859

 

 

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Barbara
Sent: Tuesday, April 17, 2018 2:19 PM
To: main@jfw.groups.io
Subject: Office 2016 Question

 

Hello Everyone,

 

I have Office 2016.  I am using Outlook.  I did a number of modifications to make Outlook more friendly like getting rid of the preview pane and so on.  I have been using Outlook 2013 in the past.  I could use a JAWS hotkey of insert-pagedown to hear the number of messages in the outlook folder while I am in that Outlook folder.  When I tried the same hotkey in Outlook 2016, I got other information, but not the number of messages in the Outlook folder.  I know I can find the number of messages in the Outlook folder list when using control-y, but that seems a lot of steps when I wish just to check this information.  Is there an Outlook 2016 hotkey or other way to hear the number of messages?

 

Thanks in advance for any help.

 

Barbara


moderated Re: Office 2016 Question

Steve Nutt
 

Hi Cathy,

 

This seems to be though when you’ve done a search and applied filters to it.  It messes up what’s on the status line.

 

Can you turn that off permanently?

 

All the best


Steve

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of CathyAnne Murtha
Sent: 17 April 2018 22:35
To: main@jfw.groups.io
Subject: Re: Office 2016 Question

 

You can control what’s displayed in the Outlook 2016 Status bar.

 

1. Focus in the message list

2. Press F6 until focus is on “Status Bar”

3. Press the WINDOWS APPPLICATION KEY or SHIFT-F10 to open the configuration menu

4. Navigate the menu and toggle the options on and off as needed

5. Tap ESCAPE to close the menu

 

The changes take place immediately.

 

 

CathyAnne

 

 

CathyAnne Murtha

Access Technology Institute, LLC

cathy@...

www.blind.training

(520) 300-7859

 

 

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Barbara
Sent: Tuesday, April 17, 2018 2:19 PM
To: main@jfw.groups.io
Subject: Office 2016 Question

 

Hello Everyone,

 

I have Office 2016.  I am using Outlook.  I did a number of modifications to make Outlook more friendly like getting rid of the preview pane and so on.  I have been using Outlook 2013 in the past.  I could use a JAWS hotkey of insert-pagedown to hear the number of messages in the outlook folder while I am in that Outlook folder.  When I tried the same hotkey in Outlook 2016, I got other information, but not the number of messages in the Outlook folder.  I know I can find the number of messages in the Outlook folder list when using control-y, but that seems a lot of steps when I wish just to check this information.  Is there an Outlook 2016 hotkey or other way to hear the number of messages?

 

Thanks in advance for any help.

 

Barbara


moderated Re: Office 2016 Question

Steve Nutt
 

Simple fix, see my previous message.

All the best

Steve

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Carolyn Arnold
Sent: 17 April 2018 22:25
To: main@jfw.groups.io
Subject: Re: Office 2016 Question

I had to get Microsoft Disability to fix that for me in Outlook 2013. They
did.

Best regards,

Carolyn


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Barbara
Sent: Tuesday, April 17, 2018 5:19 PM
To: main@jfw.groups.io
Subject: Office 2016 Question

Hello Everyone,



I have Office 2016. I am using Outlook. I did a number of modifications to
make Outlook more friendly like getting rid of the preview pane and so on.
I have been using Outlook
2013 in the past. I could use a JAWS hotkey of insert-pagedown to hear the
number of messages in the outlook folder while I am in that Outlook folder.
When I tried the same hotkey in Outlook 2016, I got other information, but
not the number of messages in the Outlook folder. I know I can find the
number of messages in the Outlook folder list when using control-y, but that
seems a lot of steps when I wish just to check this information. Is there
an Outlook 2016 hotkey or other way to hear the number of messages?



Thanks in advance for any help.



Barbara


moderated Re: Office 2016 Question

Steve Nutt
 

Hi Barbara,

 

To get normal functionality back for this one, go to your Outlook message list, not inside a message.

 

Next, press F6, until you hear Filter Applied.

 

Next press space bar on that button.

 

Next, press Alt+A to Clear All Filters.

 

Finally, Tab to, and press space on, OK.

 

Now, when you press Insert-Page down, the world will be round again, and you will hear how many messages you have.

 

All the best


Steve

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Barbara
Sent: 17 April 2018 22:19
To: main@jfw.groups.io
Subject: Office 2016 Question

 

Hello Everyone,

 

I have Office 2016.  I am using Outlook.  I did a number of modifications to make Outlook more friendly like getting rid of the preview pane and so on.  I have been using Outlook 2013 in the past.  I could use a JAWS hotkey of insert-pagedown to hear the number of messages in the outlook folder while I am in that Outlook folder.  When I tried the same hotkey in Outlook 2016, I got other information, but not the number of messages in the Outlook folder.  I know I can find the number of messages in the Outlook folder list when using control-y, but that seems a lot of steps when I wish just to check this information.  Is there an Outlook 2016 hotkey or other way to hear the number of messages?

 

Thanks in advance for any help.

 

Barbara


moderated Re: Jaws losing focus

Steve Nutt
 

No, but if you do it from your desktop, it will be global.

 

All the best


Steve

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: 15 April 2018 18:49
To: main@jfw.groups.io
Subject: Re: Jaws losing focus

 

Thanks, I was looking for it in the main Settings, Jaws Key+6. Apparently this only applies to specific applications because typing “focus” in the search box in the main Settings Centre does not find such an option.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B.
Sent: Sunday, April 15, 2018 10:40 AM
To: main@jfw.groups.io
Subject: Re: Jaws losing focus

 

Hi Sieghard,

 

While in any application open Jaws quick settings with, Jaws key + V, type, focus, into the Search field, or down arrow to the, Focus loss announcement, checkbox.

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----

Sent: Sunday, April 15, 2018 9:33 AM

Subject: Re: Jaws losing focus

 

How do you turn it off?


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Sunday, April 15, 2018 8:32 AM
To: main@jfw.groups.io
Subject: Re: Jaws losing focus

Hi, Val. Here's what I do concerning the Lost Focus message. I turn it on for specific applications. I have it off for the Windows configuration, which is what loads when the system first boots up. I keep the Lost Focus message on for any application that requires editing, such as Notepad, Word, Wordpad, HJPad, Outlook, Internet Explorer, etc. This way, if I'm attempting to stay in an edit field, and the window loses focus, I won't waste my time typing into a non-focused window without an edit field.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Sunday, April 15, 2018 8:25 AM
To: main@jfw.groups.io
Subject: Re: Jaws losing focus

Exactly.  You don't even need the message, because you know it loses focus every time you boot up.

But it is a personal choice, if you like extra babble, leave it on.

All the best

Steve

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: 13 April 2018 16:38
To: main@jfw.groups.io
Subject: Re: Jaws losing focus

Val, don't worry about the lack of focus message.  My JAWS gives the same message when I turn on the computer and I just press my shortcut keys to open my email and go into Word.

Have a happy day.

Don

















moderated Re: Touch Cursor

Steve Nutt
 

Hi Richard,

 

To turn it on, press Shift+Numpad Plus.

 

To turn it off, switch to another cursor, such as JAWS or PC.

 

Sometimes it will access text that the JAWS cursor won’t see.

 

There is quite an extensive help topic on the touch cursor in JAWS help and it’s very useful.  It reminds me of the old WE mouse.

 

All the best


Steve

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: 15 April 2018 17:47
To: main@jfw.groups.io
Subject: Touch Cursor

 

OK, time for revealing my jaws ignorance again.

Using Windows 10 Home 64 bit, Jaws 2018, no touch screen; is the touch cursor usable from the keyboard?

If so, when would you turn it on and perhaps more importantly, how to turn it on.

 

Quickly tapping the numpad plus, doesn’t say anything about a touch cursor, nor does double tapping the numpad-minus key, though it does say Invisible.

 

I tried searching Jaws quick keys with insert+v and searching for touch, but the only thing that came up did not help.

 

Thanks,

Richard

 

 

 

 

“The secret is not to make your music louder, but to make the world quieter.” 

- Mitch Albom from The Magic Strings of Frankie Presto, page 1

 


moderated Re: Creating folder - use Jaws 18, Office 2010, Windows 7

Shannon
 

I don’t understand the question?

You want to make a folder where? You are using word to do it?

On a windows 7 laptop running jaws 18.

Are you trying to make a folder on the desk top to store word documents?

Shannon

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of kevin meyers
Sent: Monday, April 23, 2018 9:41 AM
To: main@jfw.groups.io
Subject: Creating folder - use Jaws 18, Office 2010, Windows 7

 

Hello, I have created a folder on my laptop using the items listed on the subject line. For some reason I cannot create one. Does anyone have specific instructions to create a folder?


moderated Re: Jaws losing focus

Steve Nutt
 

Hi,

Verbosity, General, Focus Loss Announcement, uncheck it.

All the best

Steve

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: 15 April 2018 17:33
To: main@jfw.groups.io
Subject: Re: Jaws losing focus

How do you turn it off?


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Sunday, April 15, 2018 8:32 AM
To: main@jfw.groups.io
Subject: Re: Jaws losing focus

Hi, Val. Here's what I do concerning the Lost Focus message. I turn it on for specific applications. I have it off for the Windows configuration, which is what loads when the system first boots up. I keep the Lost Focus message on for any application that requires editing, such as Notepad, Word, Wordpad, HJPad, Outlook, Internet Explorer, etc. This way, if I'm attempting to stay in an edit field, and the window loses focus, I won't waste my time typing into a non-focused window without an edit field.

Bill White
billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Sunday, April 15, 2018 8:25 AM
To: main@jfw.groups.io
Subject: Re: Jaws losing focus

Exactly. You don't even need the message, because you know it loses focus every time you boot up.

But it is a personal choice, if you like extra babble, leave it on.

All the best

Steve

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: 13 April 2018 16:38
To: main@jfw.groups.io
Subject: Re: Jaws losing focus

Val, don't worry about the lack of focus message. My JAWS gives the same message when I turn on the computer and I just press my shortcut keys to open my email and go into Word.

Have a happy day.

Don


moderated Re: Jaws losing focus

Steve Nutt
 

No, it doesn't hurt anyone or anything, it's just annoying unnecessary babble most of the time.

All the best

Steve

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario
Sent: 15 April 2018 16:43
To: main@jfw.groups.io
Subject: Re: Jaws losing focus

yes, but I think it saves frustration if it wasn't. anyway, I don't understand what's the big deal? it doesn't hurt anything to leave it on, does it?


-------- Original Message --------
From: Steve Nutt [mailto:steve@comproom.co.uk]
Sent: Sunday, Apr 15, 2018 11:23 AM EST
To: main@jfw.groups.io
Subject: Jaws losing focus

Hi,

You don't need it on, if you're an experienced JAWS user, because you type, then check. If JAWS loses focus, it will speak the newly activated window usually. It never loses focus completely when you're in an app in my experience.

All the best

Steve

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario
Sent: 13 April 2018 15:22
To: main@jfw.groups.io
Subject: Re: Jaws losing focus

I would think it would be helpful to leave the announcement on because, say, you're typing away on a reply to an email and suddenly JAWS looses focus on the window where you're typing a reply. if the announcement is turned off, much of what you typed might not make it into the reply (or whatever you're doing). apply a similar situation to typing a letter in Word or a note in Notepad, etc.



-------- Original Message --------
From: Val Paul [mailto:vpcara79@gmail.com]
Sent: Friday, Apr 13, 2018 9:38 AM EST
To: main@jfw.groups.io
Subject: Jaws losing focus

Hi Dan!

I have unactivatated in the verbosity menue the button which gives out that message, and everything seems to be fine.

This system is only a few months old.

Thanks.


Val.


On 13/04/2018 14:20, Dan Longmore wrote:
This should not occur at start up. Sometimes JAWS loses focus after working with one window and shifting to another but at start up is unusual in my opinion unless you have older system or programs that take long time to load. Also, JAWS is good at losing focus while working.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Val Paul
Sent: Thursday, April 12, 2018 11:18 PM
To: main <main@jfw.groups.io>
Subject: Jaws losing focus

Hi Everyone!

Hope someone can help!

Everyone time i turn on my computer after the start up, Jaws keeps anouncing "Losing focus"

Is there any way this can be rectified?


Val.












.










.


moderated Re: Creating folder - use Jaws 18, Office 2010, Windows 7

Ann Byrne
 

Control plus shift plus the letter n.


On Apr 23, 2018, at 10:41 AM, kevin meyers <kman2020@...> wrote:

Hello, I have created a folder on my laptop using the items listed on the subject line. For some reason I cannot create one. Does anyone have specific instructions to create a folder?


moderated Re: How to completely remove Jaws 2018 from my windows 7 PC please?

 

No need to use a third party uninstaller. Uninstall Jaws first and make sure you say that you also want to remove shared settings and user settings. Which version of Jaws do you have? If it’s 2018 then at the beginning of the uninstall process these are simply selected by checking two checkboxes.

After it finishes with the uninstall and system has rebooted use another screenreader and check Programs and Features and uninstall what’s left, most likely only the FS Reader and the Table of Contents, these shouldn’t matter but if you want to remove it all then uninstall those.

Now go to c:\program files and c:\program files (x86) and see if there still is a Freedom Scientific folder, if so delete it.

Lastly, go to the run command with Windows +R and type “AppData” of course without quotation marks and press enter.

Once the AppData folder opens (it is a hidden folder in c:\users\Your User Name) go to the “Roaming” subfolder and if there is a Freedom Scientific folder there delete it also. This is where your user settings are kept.

Usually if you delete user settings there are only some log files and such left, but as I said, if you do want to really remove it then you might as well do that.

I would stop here since I don’t like to mess with the Registry, but I guess if you know how to do so and how to search the registry you could look for anything Freedom Scientific in there and get rid of it as well, but like I said, do it at your own risk.

Now download the latest version of Jaws 2018 (if you are licensed for it) or whichever version you are licensed for and reinstall it. I would do a final reboot after you download the installer, best to put it right on the desktop and then once your system reboots just run it and go through the install.

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Delaunay Christophe
Sent: Monday, April 23, 2018 5:59 AM
To: main@jfw.groups.io
Subject: How to completely remove Jaws 2018 from my windows 7 PC please?

 

Hi all,

 

For about a month now, my PC has become really unstable and I suspect Jaws to be an eventual cause of this instability. For instance, in Microsoft outlook, as soon as I try to “select” the “Unread Items” folder and perform an action on one message from this search folder, Outlook crashes. It does not if I use another screen reader instead of Jaws.

 

Another issue is that some apps like Anaconda installer simply crash when I attempt to run them.

 

This is the reason why I want to totally remove Jaws from this computer and reinstall it as properly as I can. In order to uninstall Jaws, the documentation says I should choose “Programs and Features”, and select one by one all Freedom Scientific programs, sarting from Jaws itself. Is it sufficient or should I use a more advanced uninstaller? If so, which uninstaller should I use please?

 

Many thanks in advance. Have a nice day. ChD