Date   

moderated Re: Spyware

Gerald Levy
 

 
In retrospect, I probably should have called the MS accessibility helpline instead of calling the 800 number as instructed by the ransomware message.  But I was so freaked out that in a panic, I called the 800 number.  If I ever experience another such ransomware attack, I will definitely call the MS accessibility helpline first.
 
Gerald
 
 
 

Sent: Tuesday, April 03, 2018 9:08 AM
Subject: Re: Spyware
 

No charge, completely free, and in my expierience, they will work with you until the issue is resolved no matter howlong it takes.  I was on one call for almost 2 hours when my system had gotten really messed up.

I believe they are open in the United States from 6AM to 10PM week days and 6 to 3 on weekends.  Something like that.

I would suggest calling them anyway, and have them log into your computer to see if there are any traces left, even though you’ve done a check.

I’d also, obviously, not go near that web site again, grin.

 

Richard

 

 

 

“The secret is not to make your music louder, but to make the world quieter.”

- Mitch Albom from The Magic Strings of Frankie Presto, page 1

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Doering
Sent: Tuesday, April 3, 2018 5:43 AM
To: main@jfw.groups.io
Subject: Re: Spyware

 

Richard, Jessica, and Paul:

Thank you all for the advice.  If it comes up again, I will definitely call Microsoft accessibility.   Is there any charge for calling them?

 

Regards,

 

 

 

John Doering

Administrative Pricing Specialist 

 

p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

From: Richard Turner [mailto:richardturner42@...]
Sent: Tuesday, April 03, 2018 7:25 AM
To: main@jfw.groups.io
Subject: Re: Spyware

 

John,

If you know the 800 number, you could Google it from your work computer to find out if it is for real, which I highly doubt.

But, I'd call Microsoft accessibility: 800-936-5900 from before turning on the computer. Ideally, from a speaker phone so when you turn it on, if the pop-up comes up they can hear it.

HTH,

Richard

 

 

 

“The secret is not to make your music louder, but to make the world quieter.”

- Mitch Albom from The Magic Strings of Frankie Presto, page 1


On Apr 3, 2018, at 5:07 AM, John Doering <john.doering@...> wrote:

Hello:

When surfing the web last night, I entered on a link and got a pop up window that stated Windows detected my system was attacked by spyware.  It stated the spyware was now stealing my credit card numbers, passwords, and the rest.  It also stated this verbally in a female voice with what sounded like a British accent.  It demanded that I call Microsoft at an 800 number it provided.  It also stated that if I closed the window without calling that Microsoft 800 number, Microsoft would to protect their system disable my IP address.

I never trust pop ups from the web so tried to close the window without success.  I then shut down my system, but when I powered back up the pop up came up again.  This time though, I was able to close the window.  I ran a  virus scan with Windows Defender and there were threats found.  I entered on the take action link and let it run its course.  I then ran MRT.exe which found nothing.  Then I shut down the system and have not started it since.  Keep your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work computer, so should not be infected. 

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

 

Thankyou,

 

 

John Doering

Administrative Pricing Specialist 

 

p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.


moderated Re: Thunderbird Weirdness in the Message Pane

Steve Matzura
 

I think I fixed it, but I don't know how or why. I changed my view from classic to vertical. Now, everything reads correctly in the F6 window. It may have been set to vertical view when I installed it, but somehow I changed it to classic view. I absolutely do not remember how, why, or when.


On 4/3/2018 9:09 AM, Steve Matzura wrote:
On 4/3/2018 7:26 AM, Tom wrote:
 

Go into View, arrow down to something like, show message body as,  and press enter.  Here there is a list of file types and you probably have it set to display messages in text so change it to simple html and hopefully your problem is fixed.

 

Sorry to report it didn't solve the problem. In fact, I tried all three choices--original HTML, simple HTML, and text. However, I have noticed that if a message has no links in it, that's when I get a no-content message body in the message pane (F6). The workaround for now is to open the message by pressing ENTER, reading the message as if I had pressed F6 when it worked correctly, then pressing Control-W to close that window. Annoying, but it does work until I figure out what I broke (LOL).


moderated Re: Thunderbird Weirdness in the Message Pane

Steve Matzura
 

On 4/3/2018 7:26 AM, Tom wrote:
 

Go into View, arrow down to something like, show message body as,  and press enter.  Here there is a list of file types and you probably have it set to display messages in text so change it to simple html and hopefully your problem is fixed.

 

Sorry to report it didn't solve the problem. In fact, I tried all three choices--original HTML, simple HTML, and text. However, I have noticed that if a message has no links in it, that's when I get a no-content message body in the message pane (F6). The workaround for now is to open the message by pressing ENTER, reading the message as if I had pressed F6 when it worked correctly, then pressing Control-W to close that window. Annoying, but it does work until I figure out what I broke (LOL).


moderated Re: Spyware

Richard Turner <richardturner42@...>
 

Next time, call Microsoft first.  Never, ever, no never, give any nameless person access to any of your funds or you may find a lot more than $150 gets taken.

I’d say you were extremely lucky.

If you have a cell phone, this is one reason now I have to set up a Be My Eyes account.  Because you can now connect directly with Microsoft Accessibility through Be My Eyes and you could have the camera pointed at your screen as you boot up and have a Microsoft person talk you through things like booting into safe mode, etc. 

 

Just my opinion, so take it as you will.

 

Richard

 

 

 

 

“The secret is not to make your music louder, but to make the world quieter.” 

- Mitch Albom from The Magic Strings of Frankie Presto, page 1

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gerald Levy
Sent: Tuesday, April 3, 2018 6:08 AM
To: main@jfw.groups.io
Subject: Re: Spyware

 

 

This happened to me a few months ago.  I was surfing the web for more information about Spectrum Internet service, and when I clicked on the link for a seemingly innocent web site, all of a sudden,a window popped up and a message in a synthesized female voice with a British accent started playing over and over  warning ominously that my computer had been taken over, and that if I wanted to have it restored to normal, I needed to call an 800 number.  The message would not stop repeating itself, and I could not close the window to get rid of it.  And I discovered to my horror that my computer had been frozen.  I could not access my desktop or start menu or launch any programs.  I could not access any files or folders.  I could not even bring up  the shutdown menu to shut down my computer, and I was afraid that if I tried to perform a hard shut down by pressing and holding the power button, my computer would not boot up when I pressed the power button again.  I figured that this was some kind of ransomware attack, so in a panic, I called the 800 number that the message kept repeating and was greeted by some scammer with a Nigerian accent who calmly told me that if I wanted my computer restored to normal,he would be glad to fix it for $150.  When I agreed to send $150 to some offshore account using PayPal, the guy proceeded to “fix” my computer.  I was scared sh-tless that my computer would never work again, but to my great relief, when I rebooted as the scammer instructed, everything was back to normal.  I ran full scans using MSE and Malware Bytes, and everything came up clean.  Fortunately, I got the last laugh because I immediately contacted PayPal which cancelled the transaction, so that the scammer never received a dime of my money.  These scanners can apparently circumvent even the most effective anti-malware programs, and no matter how careful you are, this can happen suddenly and unexpectedly without warning.  It is really scary.

 

Gerald

 

 

 

From: John Doering

Sent: Tuesday, April 03, 2018 8:07 AM

Subject: Spyware

 

Hello:

When surfing the web last night, I entered on a link and got a pop up window that stated Windows detected my system was attacked by spyware.  It stated the spyware was now stealing my credit card numbers, passwords, and the rest.  It also stated this verbally in a female voice with what sounded like a British accent.  It demanded that I call Microsoft at an 800 number it provided.  It also stated that if I closed the window without calling that Microsoft 800 number, Microsoft would to protect their system disable my IP address.

I never trust pop ups from the web so tried to close the window without success.  I then shut down my system, but when I powered back up the pop up came up again.  This time though, I was able to close the window.  I ran a  virus scan with Windows Defender and there were threats found.  I entered on the take action link and let it run its course.  I then ran MRT.exe which found nothing.  Then I shut down the system and have not started it since.  Keep your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work computer, so should not be infected. 

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

 

Thankyou,

 

 

John Doering

Administrative Pricing Specialist 

 

p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.


moderated Re: Spyware

John Doering
 

Thanks,

 

 

 

John Doering

Administrative Pricing Specialist 

 
p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

From: Gerald Levy [mailto:bwaylimited@...]
Sent: Tuesday, April 03, 2018 8:08 AM
To: main@jfw.groups.io
Subject: Re: Spyware

 

 

This happened to me a few months ago.  I was surfing the web for more information about Spectrum Internet service, and when I clicked on the link for a seemingly innocent web site, all of a sudden,a window popped up and a message in a synthesized female voice with a British accent started playing over and over  warning ominously that my computer had been taken over, and that if I wanted to have it restored to normal, I needed to call an 800 number.  The message would not stop repeating itself, and I could not close the window to get rid of it.  And I discovered to my horror that my computer had been frozen.  I could not access my desktop or start menu or launch any programs.  I could not access any files or folders.  I could not even bring up  the shutdown menu to shut down my computer, and I was afraid that if I tried to perform a hard shut down by pressing and holding the power button, my computer would not boot up when I pressed the power button again.  I figured that this was some kind of ransomware attack, so in a panic, I called the 800 number that the message kept repeating and was greeted by some scammer with a Nigerian accent who calmly told me that if I wanted my computer restored to normal,he would be glad to fix it for $150.  When I agreed to send $150 to some offshore account using PayPal, the guy proceeded to “fix” my computer.  I was scared sh-tless that my computer would never work again, but to my great relief, when I rebooted as the scammer instructed, everything was back to normal.  I ran full scans using MSE and Malware Bytes, and everything came up clean.  Fortunately, I got the last laugh because I immediately contacted PayPal which cancelled the transaction, so that the scammer never received a dime of my money.  These scanners can apparently circumvent even the most effective anti-malware programs, and no matter how careful you are, this can happen suddenly and unexpectedly without warning.  It is really scary.

 

Gerald

 

 

 

From: John Doering

Sent: Tuesday, April 03, 2018 8:07 AM

Subject: Spyware

 

Hello:

When surfing the web last night, I entered on a link and got a pop up window that stated Windows detected my system was attacked by spyware.  It stated the spyware was now stealing my credit card numbers, passwords, and the rest.  It also stated this verbally in a female voice with what sounded like a British accent.  It demanded that I call Microsoft at an 800 number it provided.  It also stated that if I closed the window without calling that Microsoft 800 number, Microsoft would to protect their system disable my IP address.

I never trust pop ups from the web so tried to close the window without success.  I then shut down my system, but when I powered back up the pop up came up again.  This time though, I was able to close the window.  I ran a  virus scan with Windows Defender and there were threats found.  I entered on the take action link and let it run its course.  I then ran MRT.exe which found nothing.  Then I shut down the system and have not started it since.  Keep your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work computer, so should not be infected. 

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

 

Thankyou,

 

 

John Doering

Administrative Pricing Specialist 

 

p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.


moderated Re: Spyware

Richard Turner <richardturner42@...>
 

No charge, completely free, and in my expierience, they will work with you until the issue is resolved no matter howlong it takes.  I was on one call for almost 2 hours when my system had gotten really messed up.

I believe they are open in the United States from 6AM to 10PM week days and 6 to 3 on weekends.  Something like that.

I would suggest calling them anyway, and have them log into your computer to see if there are any traces left, even though you’ve done a check.

I’d also, obviously, not go near that web site again, grin.

 

Richard

 

 

 

“The secret is not to make your music louder, but to make the world quieter.” 

- Mitch Albom from The Magic Strings of Frankie Presto, page 1

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Doering
Sent: Tuesday, April 3, 2018 5:43 AM
To: main@jfw.groups.io
Subject: Re: Spyware

 

Richard, Jessica, and Paul:

Thank you all for the advice.  If it comes up again, I will definitely call Microsoft accessibility.   Is there any charge for calling them?

 

Regards,

 

 

 

John Doering

Administrative Pricing Specialist 

 

p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

From: Richard Turner [mailto:richardturner42@...]
Sent: Tuesday, April 03, 2018 7:25 AM
To: main@jfw.groups.io
Subject: Re: Spyware

 

John,

If you know the 800 number, you could Google it from your work computer to find out if it is for real, which I highly doubt.

But, I'd call Microsoft accessibility: 800-936-5900 from before turning on the computer. Ideally, from a speaker phone so when you turn it on, if the pop-up comes up they can hear it. 

HTH,

Richard

 

 

 

“The secret is not to make your music louder, but to make the world quieter.” 

- Mitch Albom from The Magic Strings of Frankie Presto, page 1


On Apr 3, 2018, at 5:07 AM, John Doering <john.doering@...> wrote:

Hello:

When surfing the web last night, I entered on a link and got a pop up window that stated Windows detected my system was attacked by spyware.  It stated the spyware was now stealing my credit card numbers, passwords, and the rest.  It also stated this verbally in a female voice with what sounded like a British accent.  It demanded that I call Microsoft at an 800 number it provided.  It also stated that if I closed the window without calling that Microsoft 800 number, Microsoft would to protect their system disable my IP address.

I never trust pop ups from the web so tried to close the window without success.  I then shut down my system, but when I powered back up the pop up came up again.  This time though, I was able to close the window.  I ran a  virus scan with Windows Defender and there were threats found.  I entered on the take action link and let it run its course.  I then ran MRT.exe which found nothing.  Then I shut down the system and have not started it since.  Keep your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work computer, so should not be infected. 

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

 

Thankyou,

 

 

John Doering

Administrative Pricing Specialist 

 

p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.


moderated Re: Spyware

Gerald Levy
 

 
This happened to me a few months ago.  I was surfing the web for more information about Spectrum Internet service, and when I clicked on the link for a seemingly innocent web site, all of a sudden,a window popped up and a message in a synthesized female voice with a British accent started playing over and over  warning ominously that my computer had been taken over, and that if I wanted to have it restored to normal, I needed to call an 800 number.  The message would not stop repeating itself, and I could not close the window to get rid of it.  And I discovered to my horror that my computer had been frozen.  I could not access my desktop or start menu or launch any programs.  I could not access any files or folders.  I could not even bring up  the shutdown menu to shut down my computer, and I was afraid that if I tried to perform a hard shut down by pressing and holding the power button, my computer would not boot up when I pressed the power button again.  I figured that this was some kind of ransomware attack, so in a panic, I called the 800 number that the message kept repeating and was greeted by some scammer with a Nigerian accent who calmly told me that if I wanted my computer restored to normal,he would be glad to fix it for $150.  When I agreed to send $150 to some offshore account using PayPal, the guy proceeded to “fix” my computer.  I was scared sh-tless that my computer would never work again, but to my great relief, when I rebooted as the scammer instructed, everything was back to normal.  I ran full scans using MSE and Malware Bytes, and everything came up clean.  Fortunately, I got the last laugh because I immediately contacted PayPal which cancelled the transaction, so that the scammer never received a dime of my money.  These scanners can apparently circumvent even the most effective anti-malware programs, and no matter how careful you are, this can happen suddenly and unexpectedly without warning.  It is really scary.
 
Gerald
 
 
 

Sent: Tuesday, April 03, 2018 8:07 AM
Subject: Spyware
 

Hello:

When surfing the web last night, I entered on a link and got a pop up window that stated Windows detected my system was attacked by spyware.  It stated the spyware was now stealing my credit card numbers, passwords, and the rest.  It also stated this verbally in a female voice with what sounded like a British accent.  It demanded that I call Microsoft at an 800 number it provided.  It also stated that if I closed the window without calling that Microsoft 800 number, Microsoft would to protect their system disable my IP address.

I never trust pop ups from the web so tried to close the window without success.  I then shut down my system, but when I powered back up the pop up came up again.  This time though, I was able to close the window.  I ran a  virus scan with Windows Defender and there were threats found.  I entered on the take action link and let it run its course.  I then ran MRT.exe which found nothing.  Then I shut down the system and have not started it since.  Keep your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work computer, so should not be infected. 

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

 

Thankyou,

 

 

John Doering

Administrative Pricing Specialist 

 
p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.


moderated Re: Spyware

Val Paul
 

Hi Paul!

Send me the link for the free anti malwear please.

Which anti virus do you use?

Volley wants to know how his partner in crime is!


Val.

On 03/04/2018 13:47, paul lemm wrote:

Hi,

Not sure about costs to call Microsoft , as I’ve never called them before. But another thing you might want to try even if the message isn’t there afterwards is install malware bytes, I use a pretty good anti-virus but malare bytes  picks up stuff that antivirus won’t find. There’s a free and premium version, I use the free one and that works fine for me. hope you get it all sorted.

Paul

*From:*main@jfw.groups.io [mailto:main@jfw.groups.io] *On Behalf Of *John Doering
*Sent:* 03 April 2018 13:43
*To:* main@jfw.groups.io
*Subject:* Re: Spyware

Richard, Jessica, and Paul:

Thank you all for the advice.  If it comes up again, I will definitely call Microsoft accessibility.   Is there any charge for calling them?

Regards,

*John Doering*

Administrative Pricing Specialist****

**

*p. **414-778-3040 Ext 4063****t. **800-642-8778 **f.** 414-778-3392***

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

*From:*Richard Turner [mailto:richardturner42@...]
*Sent:* Tuesday, April 03, 2018 7:25 AM
*To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject:* Re: Spyware

John,

If you know the 800 number, you could Google it from your work computer to find out if it is for real, which I highly doubt.

But, I'd call Microsoft accessibility: 800-936-5900 from before turning on the computer. Ideally, from a speaker phone so when you turn it on, if the pop-up comes up they can hear it.

HTH,

Richard

“The secret is not to make your music louder, but to make the world quieter.”

- Mitch _Albom_ from The Magic Strings of Frankie Presto, page 1


On Apr 3, 2018, at 5:07 AM, John Doering <john.doering@... <mailto:john.doering@...>> wrote:

Hello:

When surfing the web last night, I entered on a link and got a pop
up window that stated Windows detected my system was attacked by
spyware.  It stated the spyware was now stealing my credit card
numbers, passwords, and the rest.  It also stated this verbally in
a female voice with what sounded like a British accent.  It
demanded that I call Microsoft at an 800 number it provided.  It
also stated that if I closed the window without calling that
Microsoft 800 number, Microsoft would to protect their system
disable my IP address.

I never trust pop ups from the web so tried to close the window
without success.  I then shut down my system, but when I powered
back up the pop up came up again.  This time though, I was able to
close the window.  I ran a  virus scan with Windows Defender and
there were threats found.  I entered on the take action link and
let it run its course.  I then ran MRT.exe which found nothing. 
Then I shut down the system and have not started it since. Keep
your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work
computer, so should not be infected.

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

Thankyou,

*John Doering*

Administrative Pricing Specialist**

**

*p. **414-778-3040 Ext 4063****t. **800-642-8778
**f.** 414-778-3392*****

NOTICE: The information contained in this email and any document
attached hereto is intended only for the named recipient(s). If
you are not the intended recipient, nor the employee or agent
responsible for delivering this message in confidence to the
intended recipient(s), you are hereby notified that you have
received this transmittal in error, and any review, dissemination,
distribution or copying of this transmittal or its attachments is
strictly prohibited. If you have received this transmittal and/or
attachments in error, please notify me immediately by reply e-mail
and then delete this message, including any attachments.


moderated Re: trouble writing the hello script on notepad

pmbeardy@...
 

hello, sounds like he needs to put the include statements for the constants etc.
pb

On Fri, 30 Mar 2018 08:49:06 -0500, "kevin meyers" wrote:

I had the same problem. Did you happen to look at his script? What did you find?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mario
Sent: Tuesday, March 27, 2018 11:47 AM
To: main@jfw.groups.io
Subject: Re: trouble writing the hello script on notepad

post your script and I'll take a look.

not to discourage you from asking us, but the best mailing list to help
with your scripting queries is to subscribe to the JAWS scripting list
and ask away. however, I'm not sure this list is still active. it's been
quite a while since I was on it.

https://www.freelists.org/list/jaws-users-list

there is an edit field where you type your email address and a combo box
where you select which action (subscribe) and a button to submit. hth

-------- Original Message --------
From: Ivan Gonzalez [mailto:guitarchants@...]
Sent: Tuesday, Mar 27, 2018 11:01 AM EST
To: main@jfw.groups.io
Subject: trouble writing the hello script on notepad

Hey guys. I'm just starting to write Jaws scripts. I'm trying to
create the script to make jaws say hello on notepad. I followed the
steps provided in the basics of jaws scripting book. But when I try to
compile the script, Jaws tells me "compile error, duplicate constant
definition"
is there a way to fix it?



.









 


moderated Re: Spyware

paul lemm
 

Hi,

 

Not sure about costs to call Microsoft , as I’ve never called them before. But another thing you might want to try even if the message isn’t there afterwards is install malware bytes, I use a pretty good anti-virus but malare bytes  picks up stuff that antivirus won’t find. There’s a free and premium version, I use the free one and that works fine for me. hope you get it all sorted.

 

 

Paul

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of John Doering
Sent: 03 April 2018 13:43
To: main@jfw.groups.io
Subject: Re: Spyware

 

Richard, Jessica, and Paul:

Thank you all for the advice.  If it comes up again, I will definitely call Microsoft accessibility.   Is there any charge for calling them?

 

Regards,

 

 

 

John Doering

Administrative Pricing Specialist 

 

p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

From: Richard Turner [mailto:richardturner42@...]
Sent: Tuesday, April 03, 2018 7:25 AM
To: main@jfw.groups.io
Subject: Re: Spyware

 

John,

If you know the 800 number, you could Google it from your work computer to find out if it is for real, which I highly doubt.

But, I'd call Microsoft accessibility: 800-936-5900 from before turning on the computer. Ideally, from a speaker phone so when you turn it on, if the pop-up comes up they can hear it. 

HTH,

Richard

 

 

 

“The secret is not to make your music louder, but to make the world quieter.” 

- Mitch Albom from The Magic Strings of Frankie Presto, page 1


On Apr 3, 2018, at 5:07 AM, John Doering <john.doering@...> wrote:

Hello:

When surfing the web last night, I entered on a link and got a pop up window that stated Windows detected my system was attacked by spyware.  It stated the spyware was now stealing my credit card numbers, passwords, and the rest.  It also stated this verbally in a female voice with what sounded like a British accent.  It demanded that I call Microsoft at an 800 number it provided.  It also stated that if I closed the window without calling that Microsoft 800 number, Microsoft would to protect their system disable my IP address.

I never trust pop ups from the web so tried to close the window without success.  I then shut down my system, but when I powered back up the pop up came up again.  This time though, I was able to close the window.  I ran a  virus scan with Windows Defender and there were threats found.  I entered on the take action link and let it run its course.  I then ran MRT.exe which found nothing.  Then I shut down the system and have not started it since.  Keep your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work computer, so should not be infected. 

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

 

Thankyou,

 

 

John Doering

Administrative Pricing Specialist 

 

p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.


moderated Re: Spyware

John Doering
 

Richard, Jessica, and Paul:

Thank you all for the advice.  If it comes up again, I will definitely call Microsoft accessibility.   Is there any charge for calling them?

 

Regards,

 

 

 

John Doering

Administrative Pricing Specialist 

 
p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

From: Richard Turner [mailto:richardturner42@...]
Sent: Tuesday, April 03, 2018 7:25 AM
To: main@jfw.groups.io
Subject: Re: Spyware

 

John,

If you know the 800 number, you could Google it from your work computer to find out if it is for real, which I highly doubt.

But, I'd call Microsoft accessibility: 800-936-5900 from before turning on the computer. Ideally, from a speaker phone so when you turn it on, if the pop-up comes up they can hear it. 

HTH,

Richard

 

 

 

“The secret is not to make your music louder, but to make the world quieter.” 

- Mitch Albom from The Magic Strings of Frankie Presto, page 1


On Apr 3, 2018, at 5:07 AM, John Doering <john.doering@...> wrote:

Hello:

When surfing the web last night, I entered on a link and got a pop up window that stated Windows detected my system was attacked by spyware.  It stated the spyware was now stealing my credit card numbers, passwords, and the rest.  It also stated this verbally in a female voice with what sounded like a British accent.  It demanded that I call Microsoft at an 800 number it provided.  It also stated that if I closed the window without calling that Microsoft 800 number, Microsoft would to protect their system disable my IP address.

I never trust pop ups from the web so tried to close the window without success.  I then shut down my system, but when I powered back up the pop up came up again.  This time though, I was able to close the window.  I ran a  virus scan with Windows Defender and there were threats found.  I entered on the take action link and let it run its course.  I then ran MRT.exe which found nothing.  Then I shut down the system and have not started it since.  Keep your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work computer, so should not be infected. 

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

 

Thankyou,

 

 

John Doering

Administrative Pricing Specialist 

 

p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.


moderated Re: Spyware

paul lemm
 

Hi,

 

I would say definitely a scam, anything that asks you to call somewhere is a scam, if Microsoft detected  something using Microsoft defender it would have just disabled the threat , since there’s nothing extra which could be gained by calling Microsoft . as someone else suggested  though make a note of the number they ask you to call, do not call it as you could get lumbered with a call which costs tons of money to call, but instead put the number into google search and see what search results you get, it will probably come up as a scam number, but again do not call the number given if you do need to call Microsoft use the official number for Microsoft accessibility.

 

Paul

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of John Doering
Sent: 03 April 2018 13:07
To: main@jfw.groups.io
Subject: Spyware

 

Hello:

When surfing the web last night, I entered on a link and got a pop up window that stated Windows detected my system was attacked by spyware.  It stated the spyware was now stealing my credit card numbers, passwords, and the rest.  It also stated this verbally in a female voice with what sounded like a British accent.  It demanded that I call Microsoft at an 800 number it provided.  It also stated that if I closed the window without calling that Microsoft 800 number, Microsoft would to protect their system disable my IP address.

I never trust pop ups from the web so tried to close the window without success.  I then shut down my system, but when I powered back up the pop up came up again.  This time though, I was able to close the window.  I ran a  virus scan with Windows Defender and there were threats found.  I entered on the take action link and let it run its course.  I then ran MRT.exe which found nothing.  Then I shut down the system and have not started it since.  Keep your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work computer, so should not be infected. 

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

 

Thankyou,

 

 

John Doering

Administrative Pricing Specialist 

 

p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.


moderated Re: Spyware

Jessica D <jldail13@...>
 

Hi,
What was the 800 number? 
The number to Microsoft accessibility is 800-936-5900.
If it wasn't that, its a scam. 
You should still call the number I provided above, to report it, and get help fixing it. 


On Apr 3, 2018, at 8:07 AM, John Doering <john.doering@...> wrote:

Hello:

When surfing the web last night, I entered on a link and got a pop up window that stated Windows detected my system was attacked by spyware.  It stated the spyware was now stealing my credit card numbers, passwords, and the rest.  It also stated this verbally in a female voice with what sounded like a British accent.  It demanded that I call Microsoft at an 800 number it provided.  It also stated that if I closed the window without calling that Microsoft 800 number, Microsoft would to protect their system disable my IP address.

I never trust pop ups from the web so tried to close the window without success.  I then shut down my system, but when I powered back up the pop up came up again.  This time though, I was able to close the window.  I ran a  virus scan with Windows Defender and there were threats found.  I entered on the take action link and let it run its course.  I then ran MRT.exe which found nothing.  Then I shut down the system and have not started it since.  Keep your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work computer, so should not be infected. 

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

 

Thankyou,

 

 

John Doering

Administrative Pricing Specialist 

 
p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.


moderated Re: Spyware

Richard Turner <richardturner42@...>
 

John,
If you know the 800 number, you could Google it from your work computer to find out if it is for real, which I highly doubt.
But, I'd call Microsoft accessibility: 800-936-5900 from before turning on the computer. Ideally, from a speaker phone so when you turn it on, if the pop-up comes up they can hear it. 
HTH,
Richard



“The secret is not to make your music louder, but to make the world quieter.” 

- Mitch Albom from The Magic Strings of Frankie Presto, page 1


On Apr 3, 2018, at 5:07 AM, John Doering <john.doering@...> wrote:

Hello:

When surfing the web last night, I entered on a link and got a pop up window that stated Windows detected my system was attacked by spyware.  It stated the spyware was now stealing my credit card numbers, passwords, and the rest.  It also stated this verbally in a female voice with what sounded like a British accent.  It demanded that I call Microsoft at an 800 number it provided.  It also stated that if I closed the window without calling that Microsoft 800 number, Microsoft would to protect their system disable my IP address.

I never trust pop ups from the web so tried to close the window without success.  I then shut down my system, but when I powered back up the pop up came up again.  This time though, I was able to close the window.  I ran a  virus scan with Windows Defender and there were threats found.  I entered on the take action link and let it run its course.  I then ran MRT.exe which found nothing.  Then I shut down the system and have not started it since.  Keep your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work computer, so should not be infected. 

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

 

Thankyou,

 

 

John Doering

Administrative Pricing Specialist 

 
p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.


moderated Spyware

John Doering
 

Hello:

When surfing the web last night, I entered on a link and got a pop up window that stated Windows detected my system was attacked by spyware.  It stated the spyware was now stealing my credit card numbers, passwords, and the rest.  It also stated this verbally in a female voice with what sounded like a British accent.  It demanded that I call Microsoft at an 800 number it provided.  It also stated that if I closed the window without calling that Microsoft 800 number, Microsoft would to protect their system disable my IP address.

I never trust pop ups from the web so tried to close the window without success.  I then shut down my system, but when I powered back up the pop up came up again.  This time though, I was able to close the window.  I ran a  virus scan with Windows Defender and there were threats found.  I entered on the take action link and let it run its course.  I then ran MRT.exe which found nothing.  Then I shut down the system and have not started it since.  Keep your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work computer, so should not be infected. 

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

 

Thankyou,

 

 

John Doering

Administrative Pricing Specialist 

 
p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.


moderated Re: Thunderbird Weirdness in the Message Pane

Tom <tomcat509@...>
 

Hi,

 

For a while all my messages received from Ebay by Thunderbird had a blank body but the subject line displayed the details.  The solution is very simple.

 

I am not in Thunderbird right now so the wording may be a little different from those shown by the program.

 

Go into View, arrow down to something like, show message body as,  and press enter.  Here there is a list of file types and you probably have it set to display messages in text so change it to simple html and hopefully your problem is fixed.

 

HTH

Tom

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brad Martin
Sent: Tuesday, 3 April 2018 12:08 PM
To: main@jfw.groups.io
Subject: Re: Thunderbird Weirdness in the Message Pane

 

I have this problem with Emails from Costco when I place an order--the order confirmation and order shipment messages. It just reads the subject line. I haven't figured out a solution for this except to read the message in Webmail and not in Thunderbird. That's the only thing I've found where it's a problem.

 

Brad

On 4/2/2018 6:23 PM, Steve Matzura wrote:

Lately I have been noticing some messages just plain don't display at all. I don't remember changing anything in my T-Bird configuration, but anything's possible I suppose. Anybody with even half a clue? My View menu is set to message layout classic, all toolbars checked.




 

 

Virus-free. www.avast.com


moderated Re: Open parent document?

Sieghard Weitzel <sieghard@...>
 

That is a PDF document displayed in the browser. Try Control+Shift+S to see if the Save As dialogue comes up, then save it, find the file and it will open in Acrobat Reader.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ann Byrne
Sent: Monday, April 2, 2018 7:56 PM
To: main@jfw.groups.io
Subject: Open parent document?

If I use the applications key on the links to the local call and ride service, I can press enter on "save target as" and download information about the service for a given location. If, however, I press enter on the link, JAWS says "open parent document button", and I can't figure out how to just open the stinkin' thing and read it. What does one do with the "open parent document" button?

Thanks


moderated Open parent document?

Ann Byrne
 

If I use the applications key on the links to the local call and ride service, I can press enter on "save target as" and download information about the service for a given location. If, however, I press enter on the link, JAWS says "open parent document button", and I can't figure out how to just open the stinkin' thing and read it. What does one do with the "open parent document" button?

Thanks


moderated Re: Thunderbird Weirdness in the Message Pane

Brad Martin
 

I have this problem with Emails from Costco when I place an order--the order confirmation and order shipment messages. It just reads the subject line. I haven't figured out a solution for this except to read the message in Webmail and not in Thunderbird. That's the only thing I've found where it's a problem.


Brad

On 4/2/2018 6:23 PM, Steve Matzura wrote:
Lately I have been noticing some messages just plain don't display at all. I don't remember changing anything in my T-Bird configuration, but anything's possible I suppose. Anybody with even half a clue? My View menu is set to message layout classic, all toolbars checked.







moderated Re: Question about new computer with Windows 10 and JAWS 2018

Brad Martin
 

Let me be honest:

I work on all sorts of computers with all sorts of processors when I do tax returns at seven locations across town. They range from pitifully slow Celeron single core machines to first generation I7 processors to 4th generation I3 processors, to the most modern I5.


For all but the most demanding users, an I3 would be fine. Because the I5 has the ability to multitask better than an I3 in most cases, you may notice a little less delay with an I5. But honestly, the speed of the modern I3 is approaching what we used to get with older I5 laptop processors at least, which is fine for most programs. If you use the computer to access the Internet, produce Word documents, or similar activities, you should be just fine. If you do something more demanding, like editing audio or video, streaming TV shows, etc., you might prefer an I5. But I often prepare tax returns on an AMD 5350APU, which is slower than today's I3 machines, and I can do it quite well. Sometimes the AMD gets slow, but my 4th generation I3 ultrabooks generally tolerate tax preparation with a screen reader running just fine. If you ordered new, you're at least running a sixth or seventh generation I3, which is significantly faster than what I'm doing at the credit union, and it should be just fine.


Brad



On 4/2/2018 6:48 PM, Shirley Tracy wrote:
Hi everyone,

I finally bit the bullet and ordered an HP Pavilian (all in one) PC. This one has Intel 3, which some tell me is certainly fast enough, but my son thinks it will be too slow with JAWS. Since I don't even know what I'm talking about, I'm turning to you experts. Should I return the one that just arrived, which I haven't opened yet? Or will it be okay?

Help! 

Cheerfully,

Shirley Tracy






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