Date   

Re: Removable disk shortcut?

Elaine Young <hidden_spring@...>
 

Brice,

no, I do not have This PC on my desktop. I don't know why, but it isn't there. So perhaps this is where I should start.... how do I put it on my desktop?


Elaine

On 1/30/2018 10:41 AM, Brice Mijares wrote:
Don't you see this PC on your desktop? This PC is where you'll find all your drives.



--
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9

____________________________________________________________
5 Bad Foods To Avoid in 2018
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Re: Deleting program from system disc

Val Paul
 

On 30/01/2018 15:36, Jonas Voll wrote:
If you cant get it uninstalled give me a call and I can try to help you!


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: Tuesday, January 30, 2018 8:16 AM
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Jonas!

I've been back on to Bullguard, and they've told me its deffinitely in the system disc and program files listed under their name, and there is an unstallation program instruction there as well!


Val.


On 30/01/2018 13:35, Jonas Voll wrote:
Hey Val!
Some times the uninstall is not the same name as the software pakege name.
And the model of pc such as HP or Dell is not inportint!
What is the name of your program?


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: Tuesday, January 30, 2018 6:25 AM
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..





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NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.


Re: Deleting program from system disc

Jonas Voll
 

Looks like an regular uninstall!


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: Tuesday, January 30, 2018 10:24 AM
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Here's the link, see what you can make of it.


https://www.bullguard.com/support/product-guides/bullguard-desktop-protection-guides/getting-started/uninstalling-bullguard.aspx


On 30/01/2018 15:33, Chris wrote:

Is it definitely still installed on your system?

*From: *Val Paul <mailto:vpcara79@gmail.com>
*Sent: *30 January 2018 14:11
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *Re: Deleting program from system disc

Hi Chris!

Have done exactly what you said, but nothing under installed programs.

Even tried to type in the date it was installed, but nothing!

On 30/01/2018 13:43, Chris wrote:

If you go into settings windows key+I
Tab once to the categories list
Hit the arrows keys till you find apps category and hit enter
Now tab to the programs and features listing and tab till you get to
the installed programs list then arrow down to the program you are
looking for and hit enter
Then tab to the uninstall button hit enter and follow the uninstall
instructions for the app
*From: *Val Paul <mailto:vpcara79@gmail.com>
*Sent: *30 January 2018 13:10
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *Re: Deleting program from system disc
Forgot to say, using the latest version of windows 10.
On 30/01/2018 12:55, Chris wrote:
As a side note most software have a trial period before you
choose
to buy
This is something to consider next time before purchasing a online
software product
To uninstall it will depend on what version of windows you are
using
*From: *george b <mailto:gbmagoo@gmail.com>
*Sent: *30 January 2018 12:40
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *Re: Deleting program from system disc
Hit the windows key
In the edit field type in add remove programs and hit enter
Tab to you get to the list of programs on your device
Arrow down to the name of the program and hit enter
Tab to remove and hit enter and follow the prompts
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: January 30, 2018 4:25
To: main@jfw.groups.io
Subject: Deleting program from system disc
Hi!
I recently purchased an antivirus from a company but found it was
too
visual and I couldn't do a scan myself. I got this on Saturday and
applied for a refund and the accounts department were very good
about it.
When I purchased the antivirus, they actually installed it via
remote
support, but when i contacted them this, they told me to go into
the
control pannel to programs and features to uninstall it that way.
I have done this, but its not there!
Since then, i've been back to them to ask them if they'll
uninstall it
for me as i couldn't find it in control pannel. They're refusing
to do
this, and have told me to go into the system disc, and i'll find
their
uninstall program there.
I haven't a clue how to do this as i've only had hp for 2 weeks.
Can someone help please?
Sorry to have written such a long explaination.
Val..




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Re: Removable disk shortcut?

Jonas Voll
 

That folder is one you will need to add to your desktop!


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brice Mijares
Sent: Tuesday, January 30, 2018 9:42 AM
To: main@jfw.groups.io
Subject: Re: Removable disk shortcut?

Don't you see this PC on your desktop? This PC is where you'll find all your drives.




SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com and logon with your domain userid and password.
If you consider this email to be spam please forward it to 'spam@nospam.envisionus.com'
NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.


Re: Deleting program from system disc

Val Paul
 

On 30/01/2018 15:33, Chris wrote:

Is it definitely still installed on your system?

*From: *Val Paul <mailto:vpcara79@gmail.com>
*Sent: *30 January 2018 14:11
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *Re: Deleting program from system disc

Hi Chris!

Have done exactly what you said, but nothing under installed programs.

Even tried to type in the date it was installed, but nothing!

On 30/01/2018 13:43, Chris wrote:

If you go into settings windows key+I
Tab once to the categories list
Hit the arrows keys till you find apps category and hit enter
Now tab to the programs and features listing and tab till you get to
the  installed programs list then arrow down to the program you are
looking for and hit enter
Then tab to the uninstall button hit enter and follow the uninstall
instructions for the  app
*From: *Val Paul <mailto:vpcara79@gmail.com>
*Sent: *30 January 2018 13:10
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *Re: Deleting program from system disc
Forgot to say, using the latest version of windows 10.
On 30/01/2018 12:55, Chris wrote:
As a side note  most software have a trial period before you choose
to buy
This is something to consider next time before purchasing a online
software product
To uninstall it will depend on what version of windows you are using
*From: *george b <mailto:gbmagoo@gmail.com>
*Sent: *30 January 2018 12:40
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *Re: Deleting program from system disc
Hit the windows key
In the edit field type in add remove programs and hit enter
Tab to you get to the list of programs on your device
Arrow down to the name of the program and hit enter
Tab to remove and hit enter and follow the prompts
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: January 30, 2018 4:25
To: main@jfw.groups.io
Subject: Deleting program from system disc
Hi!
I recently purchased an antivirus from a company but found it was too
visual and I couldn't do a scan myself. I got this on Saturday and
applied for a refund and the accounts department were very good
about it.
When I purchased the antivirus, they actually installed it via remote
support, but when i contacted them this, they told me to go into the
control pannel to programs and features to uninstall it that way.
I have done this, but its not there!
Since then, i've been back to them to ask them if they'll uninstall it
for me as i couldn't find it in control pannel. They're refusing to do
this, and have told me to go into the system disc, and i'll find their
uninstall program there.
I haven't a clue how to do this as i've only had hp for 2 weeks.
Can someone help please?
Sorry to have written such a long explaination.
Val..


Re: Deleting program from system disc

Val Paul
 

Still struggling.

Will try and send you the link from their site and what they say about uninstalling it, and see what you can make of it.


Thanks so much Jonas.


Val.

On 30/01/2018 15:36, Jonas Voll wrote:
If you cant get it uninstalled give me a call and I can try to help you!


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: Tuesday, January 30, 2018 8:16 AM
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Jonas!

I've been back on to Bullguard, and they've told me its deffinitely in the system disc and program files listed under their name, and there is an unstallation program instruction there as well!


Val.


On 30/01/2018 13:35, Jonas Voll wrote:
Hey Val!
Some times the uninstall is not the same name as the software pakege name.
And the model of pc such as HP or Dell is not inportint!
What is the name of your program?


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: Tuesday, January 30, 2018 6:25 AM
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..





SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com and logon with your domain userid and password.
If you consider this email to be spam please forward it to 'spam@nospam.envisionus.com'
NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.




NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.


Re: Deleting program from system disc

Val Paul
 

Yes! Found the file, but no way of how to delete it!

I'm going to be pulling all my hair out before the day's out!

Will try to find the link on their site and send it to you, and you can see what you make of it.


Val.

On 30/01/2018 15:33, Chris wrote:

Is it definitely still installed on your system?

*From: *Val Paul <mailto:vpcara79@gmail.com>
*Sent: *30 January 2018 14:11
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *Re: Deleting program from system disc

Hi Chris!

Have done exactly what you said, but nothing under installed programs.

Even tried to type in the date it was installed, but nothing!

On 30/01/2018 13:43, Chris wrote:

If you go into settings windows key+I
Tab once to the categories list
Hit the arrows keys till you find apps category and hit enter
Now tab to the programs and features listing and tab till you get to
the  installed programs list then arrow down to the program you are
looking for and hit enter
Then tab to the uninstall button hit enter and follow the uninstall
instructions for the  app
*From: *Val Paul <mailto:vpcara79@gmail.com>
*Sent: *30 January 2018 13:10
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *Re: Deleting program from system disc
Forgot to say, using the latest version of windows 10.
On 30/01/2018 12:55, Chris wrote:
As a side note  most software have a trial period before you choose
to buy
This is something to consider next time before purchasing a online
software product
To uninstall it will depend on what version of windows you are using
*From: *george b <mailto:gbmagoo@gmail.com>
*Sent: *30 January 2018 12:40
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *Re: Deleting program from system disc
Hit the windows key
In the edit field type in add remove programs and hit enter
Tab to you get to the list of programs on your device
Arrow down to the name of the program and hit enter
Tab to remove and hit enter and follow the prompts
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: January 30, 2018 4:25
To: main@jfw.groups.io
Subject: Deleting program from system disc
Hi!
I recently purchased an antivirus from a company but found it was too
visual and I couldn't do a scan myself. I got this on Saturday and
applied for a refund and the accounts department were very good
about it.
When I purchased the antivirus, they actually installed it via remote
support, but when i contacted them this, they told me to go into the
control pannel to programs and features to uninstall it that way.
I have done this, but its not there!
Since then, i've been back to them to ask them if they'll uninstall it
for me as i couldn't find it in control pannel. They're refusing to do
this, and have told me to go into the system disc, and i'll find their
uninstall program there.
I haven't a clue how to do this as i've only had hp for 2 weeks.
Can someone help please?
Sorry to have written such a long explaination.
Val..


Re: Deleting program from system disc

Val Paul
 

Hi Paul!

Going to have no hair before the day's out!

nothing worked.

Found the file ok, but no link or directions how to install it.

Going to send you a link which i found on their site and see what you make of it.


From soon to be,

Skinhead!


https://www.bullguard.com/support/product-guides/bullguard-desktop-protection-guides/getting-started/uninstalling-bullguard.aspx

On 30/01/2018 14:56, paul lemm wrote:
Khi Val,

Couple of things you could try, first press windows key and X, this brings up a list , the first item should be apps and features, click this then tab to the list of installed programs, scroll through the list to find your program and hit enter on it then press tab, normally the first option is modify , tab again and then the next option Is usually uninstall. If that doesn't work, press the windows key, then press up, then to the right, this brings up a list of programs just keep pressing down until you find the program, press enter on it to expand the folder and there may be an uninstall option in here. I'm not sure, what they mean by system disk, I would think they mean press windows key and E to bring up file explorer , then find your list of drives, you would want the one called either local drive - c drive, or I've seen it called windows drive before too, click this, then go to program files (there will be two one called just program files and one called program files x86) it could be in either of these depending on the program, but you should find the program in one of the lists, you could open the folder and see if this uninstall file is in here. But word of caution , I'm not 100% sure this is what they mean by system disk, although I can't think anything else they would mean, but if your new to windows the local drive holds all your system files so be very careful in here not to delete anything, definitely do not delete the program folder from here as this will not remove it from your PC but may cause you system problems if you do, basically as a general rule never delete anything from this drive as they are all system files. I'd definitely try my first two options first.

Paul
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: 30 January 2018 12:25
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..







Re: Removable disk shortcut?

Brice Mijares <bricemijares@...>
 

Don't you see this PC on your desktop? This PC is where you'll find all your drives.


Re: Deleting program from system disc

Jonas Voll
 

If you cant get it uninstalled give me a call and I can try to help you!


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: Tuesday, January 30, 2018 8:16 AM
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Jonas!

I've been back on to Bullguard, and they've told me its deffinitely in the system disc and program files listed under their name, and there is an unstallation program instruction there as well!


Val.


On 30/01/2018 13:35, Jonas Voll wrote:
Hey Val!
Some times the uninstall is not the same name as the software pakege name.
And the model of pc such as HP or Dell is not inportint!
What is the name of your program?


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: Tuesday, January 30, 2018 6:25 AM
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..





SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com and logon with your domain userid and password.
If you consider this email to be spam please forward it to 'spam@nospam.envisionus.com'
NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.





NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.


Re: Deleting program from system disc

Chris
 

Is it definitely still installed on your system?

 

From: Val Paul
Sent: 30 January 2018 14:11
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

 

Hi Chris!

 

Have done exactly what you said, but nothing under installed programs.

 

Even tried to type in the date it was installed, but nothing!

 

 

On 30/01/2018 13:43, Chris wrote:

> If you go into settings windows key+I

> Tab once to the categories list

> Hit the arrows keys till you find apps category and hit enter

> Now tab to the programs and features listing and tab till you get to

> the  installed programs list then arrow down to the program you are

> looking for and hit enter

> Then tab to the uninstall button hit enter and follow the uninstall

> instructions for the  app

> *From: *Val Paul <mailto:vpcara79@...>

> *Sent: *30 January 2018 13:10

> *To: *main@jfw.groups.io <mailto:main@jfw.groups.io>

> *Subject: *Re: Deleting program from system disc

> Forgot to say, using the latest version of windows 10.

> On 30/01/2018 12:55, Chris wrote:

> >

> > As a side note  most software have a trial period before you choose

> to buy

> >

> > This is something to consider next time before purchasing a online

> > software product

> >

> > To uninstall it will depend on what version of windows you are using

> >

> > *From: *george b <mailto:gbmagoo@...>

> > *Sent: *30 January 2018 12:40

> > *To: *main@jfw.groups.io <mailto:main@jfw.groups.io>

> > *Subject: *Re: Deleting program from system disc

> >

> > Hit the windows key

> >

> > In the edit field type in add remove programs and hit enter

> >

> > Tab to you get to the list of programs on your device

> >

> > Arrow down to the name of the program and hit enter

> >

> > Tab to remove and hit enter and follow the prompts

> >

> > -----Original Message-----

> >

> > From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of

> Val Paul

> >

> > Sent: January 30, 2018 4:25

> >

> > To: main@jfw.groups.io

> >

> > Subject: Deleting program from system disc

> >

> > Hi!

> >

> > I recently purchased an antivirus from a company but found it was too

> > visual and I couldn't do a scan myself. I got this on Saturday and

> > applied for a refund and the accounts department were very good

> about it.

> >

> > When I purchased the antivirus, they actually installed it via remote

> > support, but when i contacted them this, they told me to go into the

> > control pannel to programs and features to uninstall it that way.

> >

> > I have done this, but its not there!

> >

> > Since then, i've been back to them to ask them if they'll uninstall it

> > for me as i couldn't find it in control pannel. They're refusing to do

> > this, and have told me to go into the system disc, and i'll find their

> > uninstall program there.

> >

> > I haven't a clue how to do this as i've only had hp for 2 weeks.

> >

> > Can someone help please?

> >

> > Sorry to have written such a long explaination.

> >

> > Val..

> >

> >

>

 

 

 

 


Re: Removable disk shortcut?

Jonas Voll
 

That is a short cut to the computer folder!
The best way to use your drives is to give the drives a friendly name and use first letter navigation!


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Elaine Young
Sent: Tuesday, January 30, 2018 9:29 AM
To: main@jfw.groups.io
Subject: Re: Removable disk shortcut?

Hi Sieghard,

Okay, I can follow this. But isn't there a way I can have my CD drive, E drive and F drive altogether in the same folder/icon on my desktop?
Again, I already have this but probably did it with Windows 10 prior to the Creator's Update. Something must have changed since then since I can't figure it out any more to help my friend. sigh.


Elaine



On 1/29/2018 10:00 PM, Sieghard Weitzel wrote:
That is one way to do it which has not been changed since Windows 7 at least.
If you already know the drive letter for your CD drive or other removeable drive, you can also do the following:

1. Make sure you are on the desktop, it doesn't matter which icon.
2. Press Control+Spacebar to unselect the icon you are on 3. Press
application key or Shift+F10 4. Arrow down to "New" or press "w"
5. Arrow down to "Shortcut" and press enter 6. In the "Type a
location" enter your drive letter followed by a colon, e.g. d: or e:,
tab to Next and press space 7. In the "Enter a name for the shortcut" type what you want to call it, e.g. DVD Drive" or "USB Drive", tab to Finish and press space.

Regards,
Sieghard



--
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9

____________________________________________________________
After Weeks Of Rumors, Joanna Gaines Comes Clean risingstarnewspaper.com http://thirdpartyoffers.juno.com/TGL3141/5a708f366cacdf352340st03duc




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Re: Removable disk shortcut?

Elaine Young <hidden_spring@...>
 

Hi Carol, Yes, this does help. Thanks!


Elaine

On 1/29/2018 9:51 PM, Carol Smith via Groups.Io wrote:
Hi,

I just created a shortcut for one of my external drives in Windows 10.

First, make sure the drive is plugged in.
Press Windows key plus E
Find the drive in the list of available drives
Press the applications/context key
Arrow down to create shortcut and press enter
I was given a choice of creating the shortcut on the desktop and chose yes
The shortcut is on my desktop.
It is called Seagate backup plus drive and has a drive letter
The drive opens when I enter on the desktop shortcut icon.

Hope this helps.

Carol



On 1/29/2018 8:58 PM, Elaine Young wrote:
Hi Joe,

Not sure if This PC is what I want. Let me try again...
I want a shortcut on my desktop that will take me directly to my removable disk options such as "CD", "E drive" and "F drive".  I did this on my computer 2 years ago but the process to do it must have changed in one of the updates. I am trying to tell a friend how to open a flash drive she has connected into her USB.

Elaine
On 1/29/2018 3:18 PM, Joe DiNero wrote:
Do you mean having my computer or if you are Windows 10 This PC on your desktop?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Elaine Young
Sent: Monday, January 29, 2018 2:04 PM
To: main@jfw.groups.io
Subject: Removable disk shortcut?

Hi,

I am having a senior moment. I have done this before but just can't work through the process right now.

Can someone tell me the steps to create a shortcut on my desktop to access my removable disk? I frequently need to access flash drives plugged into the computer and like to have "removable disk" right on my desktop . I think I press windows key, type in this PC, hit enter and I find "devices and drives, row header expanded" -- but I just can't find the CD, e or f drive, and I really would like to make it all a shortcut.

Am I making sense to you? Just not sure how to explain what I want to do.  smile.


-Elaine

--
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9

____________________________________________________________
After Weeks Of Rumors, Joanna Gaines Comes Clean
risingstarnewspaper.com
http://thirdpartyoffers.juno.com/TGL3141/5a6f7036ed4b470351519st03vuc












--
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9

____________________________________________________________
The Unusual Link Between Alzheimer's and Coconut Oil (Watch)
Memory Repair Protocol
http://thirdpartyoffers.juno.com/TGL3141/5a708f847eb67f8356fcst02duc


Re: Removable disk shortcut?

Elaine Young <hidden_spring@...>
 

Hi Sieghard,

Okay, I can follow this. But isn't there a way I can have my CD drive, E drive and F drive altogether in the same folder/icon on my desktop? Again, I already have this but probably did it with Windows 10 prior to the Creator's Update. Something must have changed since then since I can't figure it out any more to help my friend. sigh.


Elaine

On 1/29/2018 10:00 PM, Sieghard Weitzel wrote:
That is one way to do it which has not been changed since Windows 7 at least.
If you already know the drive letter for your CD drive or other removeable drive, you can also do the following:

1. Make sure you are on the desktop, it doesn't matter which icon.
2. Press Control+Spacebar to unselect the icon you are on
3. Press application key or Shift+F10
4. Arrow down to "New" or press "w"
5. Arrow down to "Shortcut" and press enter
6. In the "Type a location" enter your drive letter followed by a colon, e.g. d: or e:, tab to Next and press space
7. In the "Enter a name for the shortcut" type what you want to call it, e.g. DVD Drive" or "USB Drive", tab to Finish and press space.

Regards,
Sieghard


--
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9

____________________________________________________________
After Weeks Of Rumors, Joanna Gaines Comes Clean
risingstarnewspaper.com
http://thirdpartyoffers.juno.com/TGL3141/5a708f366cacdf352340st03duc


Re: Removable disk shortcut?

Elaine Young <hidden_spring@...>
 

Hi David, thanks I got this part. This makes sense to me. smile.


Elaine On 1/30/2018 3:53 AM, David Bailes wrote:

Hi Elaine,
just to add that an alternative to using a shortcut is to use the search available in the start menu. For example to open File explorer at your C drive:
1. open the start menu.
2. type the letter C followed by a colon, and then press enter.

David.

On Mon, Jan 29, 2018 at 11:04 am, Elaine Young wrote:
Hi,

I am having a senior moment. I have done this before but just can't work
through the process right now.

Can someone tell me the steps to create a shortcut on my desktop to
access my removable disk? I frequently need to access flash drives 
plugged into the computer and like to have "removable disk" right on my
desktop . I think I press windows key, type in this PC, hit enter and I
find "devices and drives, row header expanded" -- but I just can't find
the CD, e or f drive, and I really would like to make it all a shortcut.

Am I making sense to you? Just not sure how to explain what I want to
do.  smile.


-Elaine

--
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9

____________________________________________________________
After Weeks Of Rumors, Joanna Gaines Comes Clean
risingstarnewspaper.com
http://thirdpartyoffers.juno.com/TGL3141/5a6f7036ed4b470351519st03vuc

-- 
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9



Re: Deleting program from system disc

Val Paul
 

Thanks. You might have to help with both!


Val.

On 30/01/2018 15:05, paul lemm wrote:
Haha, well if you have any problems, just let me know and I'll be happy to help, with removing the program that is, not pulling out your hair! Lol

Paul


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: 30 January 2018 15:03
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Paul#

Will certainly try this!

Just about pulling out my hair, and its short enough! If i keep going, at this rate, i'll not have any!


Val.


On 30/01/2018 14:56, paul lemm wrote:
Khi Val,

Couple of things you could try, first press windows key and X, this brings up a list , the first item should be apps and features, click this then tab to the list of installed programs, scroll through the list to find your program and hit enter on it then press tab, normally the first option is modify , tab again and then the next option Is usually uninstall. If that doesn't work, press the windows key, then press up, then to the right, this brings up a list of programs just keep pressing down until you find the program, press enter on it to expand the folder and there may be an uninstall option in here. I'm not sure, what they mean by system disk, I would think they mean press windows key and E to bring up file explorer , then find your list of drives, you would want the one called either local drive - c drive, or I've seen it called windows drive before too, click this, then go to program files (there will be two one called just program files and one called program files x86) it could be in either of these depending on the program, but you should find the program in one of the lists, you could open the folder and see if this uninstall file is in here. But word of caution , I'm not 100% sure this is what they mean by system disk, although I can't think anything else they would mean, but if your new to windows the local drive holds all your system files so be very careful in here not to delete anything, definitely do not delete the program folder from here as this will not remove it from your PC but may cause you system problems if you do, basically as a general rule never delete anything from this drive as they are all system files. I'd definitely try my first two options first.

Paul
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: 30 January 2018 12:25
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..













Re: Deleting program from system disc

Val Paul
 

Hi Jean!

Thanks so much. I'll try anything as i'm just about pulling my short hair out with this one!

If i keep going, i'll have no hair at all!


Val.

On 30/01/2018 14:58, Gene Stevens wrote:

The quote system disk end quote is probably the system folder on the hard drive.

Open this pc and navigate to the drive C. now arrow down to the windows folder and open that. Now navigate to the system folder and open it. You should find what you are looking for there.

Gene

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

*From: *Val Paul <mailto:vpcara79@gmail.com>
*Sent: *Tuesday, January 30, 2018 9:16 AM
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *Re: Deleting program from system disc

Hi Jonas!

I've been back on to Bullguard, and they've told me its deffinitely in

the system disc and program files listed under their name, and there is

an unstallation program instruction there as well!

Val.

On 30/01/2018 13:35, Jonas Voll wrote:

Hey Val!
Some times the uninstall is not the same name as the software pakege
name.

And the model of pc such as HP or Dell is not inportint!
What is the name of your program?
Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita,  KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com
Envision: To improve the quality of life and provide inspiration for
the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul

Sent: Tuesday, January 30, 2018 6:25 AM
To: main@jfw.groups.io
Subject: Deleting program from system disc
Hi!
I recently purchased an antivirus from a company but found it was
too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via
remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!
Since then, i've been back to them to ask them if they'll uninstall
it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.
Can someone help please?
Sorry to have written such a long explaination.
Val..
SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com and
logon with your domain userid and password.

If you consider this email to be spam please forward it to
'spam@nospam.envisionus.com'

NOTICE: This electronic mail message and any attached files are
confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.


Re: Deleting program from system disc

paul lemm
 

Haha, well if you have any problems, just let me know and I'll be happy to help, with removing the program that is, not pulling out your hair! Lol

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: 30 January 2018 15:03
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Paul#

Will certainly try this!

Just about pulling out my hair, and its short enough! If i keep going, at this rate, i'll not have any!


Val.


On 30/01/2018 14:56, paul lemm wrote:
Khi Val,

Couple of things you could try, first press windows key and X, this brings up a list , the first item should be apps and features, click this then tab to the list of installed programs, scroll through the list to find your program and hit enter on it then press tab, normally the first option is modify , tab again and then the next option Is usually uninstall. If that doesn't work, press the windows key, then press up, then to the right, this brings up a list of programs just keep pressing down until you find the program, press enter on it to expand the folder and there may be an uninstall option in here. I'm not sure, what they mean by system disk, I would think they mean press windows key and E to bring up file explorer , then find your list of drives, you would want the one called either local drive - c drive, or I've seen it called windows drive before too, click this, then go to program files (there will be two one called just program files and one called program files x86) it could be in either of these depending on the program, but you should find the program in one of the lists, you could open the folder and see if this uninstall file is in here. But word of caution , I'm not 100% sure this is what they mean by system disk, although I can't think anything else they would mean, but if your new to windows the local drive holds all your system files so be very careful in here not to delete anything, definitely do not delete the program folder from here as this will not remove it from your PC but may cause you system problems if you do, basically as a general rule never delete anything from this drive as they are all system files. I'd definitely try my first two options first.

Paul
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: 30 January 2018 12:25
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..








Re: Deleting program from system disc

Val Paul
 

Hi Paul#

Will certainly try this!

Just about pulling out my hair, and its short enough! If i keep going, at this rate, i'll not have any!


Val.

On 30/01/2018 14:56, paul lemm wrote:
Khi Val,

Couple of things you could try, first press windows key and X, this brings up a list , the first item should be apps and features, click this then tab to the list of installed programs, scroll through the list to find your program and hit enter on it then press tab, normally the first option is modify , tab again and then the next option Is usually uninstall. If that doesn't work, press the windows key, then press up, then to the right, this brings up a list of programs just keep pressing down until you find the program, press enter on it to expand the folder and there may be an uninstall option in here. I'm not sure, what they mean by system disk, I would think they mean press windows key and E to bring up file explorer , then find your list of drives, you would want the one called either local drive - c drive, or I've seen it called windows drive before too, click this, then go to program files (there will be two one called just program files and one called program files x86) it could be in either of these depending on the program, but you should find the program in one of the lists, you could open the folder and see if this uninstall file is in here. But word of caution , I'm not 100% sure this is what they mean by system disk, although I can't think anything else they would mean, but if your new to windows the local drive holds all your system files so be very careful in here not to delete anything, definitely do not delete the program folder from here as this will not remove it from your PC but may cause you system problems if you do, basically as a general rule never delete anything from this drive as they are all system files. I'd definitely try my first two options first.

Paul
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: 30 January 2018 12:25
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..







Re: Deleting program from system disc

Gene Stevens
 

 

The quote system disk end quote is probably the system folder on the hard drive.

 

Open this pc and navigate to the drive C. now arrow down to the windows folder and open that. Now navigate to the system folder and open it. You should find what you are looking for there.

 

Gene

 

Sent from Mail for Windows 10

 

From: Val Paul
Sent: Tuesday, January 30, 2018 9:16 AM
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

 

Hi Jonas!

 

I've been back on to Bullguard, and they've told me its deffinitely in

the system disc and program files listed under their name, and there is

an unstallation program instruction there as well!

 

 

Val.

 

 

On 30/01/2018 13:35, Jonas Voll wrote:

> Hey Val!

> Some times the uninstall is not the same name as the software pakege name.

> And the model of pc such as HP or Dell is not inportint!

> What is the name of your program?

> Jonas Voll

> Support Technician I

> Envision, Inc.

> 2301 S Water ST

> Wichita,  KS 67213

> O: 316-425-7141

> F: 316-267-4312

> www.envisionus.com

> Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

> -----Original Message-----

> From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul

> Sent: Tuesday, January 30, 2018 6:25 AM

> To: main@jfw.groups.io

> Subject: Deleting program from system disc

> Hi!

> I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

> When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

> I have done this, but its not there!

> Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

> I haven't a clue how to do this as i've only had hp for 2 weeks.

> Can someone help please?

> Sorry to have written such a long explaination.

> Val..

> SonicWall identified this message as clean.

> To manage your junk mail go to https://nospam.envisionus.com and logon with your domain userid and password.

> If you consider this email to be spam please forward it to 'spam@...'

> NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.

>