Date   

Testt only

Marion Woods <marion_woods38@...>
 

Contact marion_woods38@yahoo.co.uk
A proud member of the Roses Forum.

“The only person you are destined to become is the person you decide to be.” Ralph Waldo Emerson


Re: Admin: Digest users, contact me.

 

Hi,

Actually, you can log in either via Facebook or Google (the latter is useful for those who have a Gmail account). Good luck.

Cheers,

Joseph

 

From: Walker, Michael E [mailto:michael.e.walker3@...]
Sent: Monday, November 30, 2015 1:43 PM
To: jfw@groups.io
Subject: Re: Admin: Digest users, contact me.

 

Those who prefer to be in digest mode may also want to know that they can fix themselves, by clicking on the link to change subscription preferences, at the bottom of each email that has already been sent. If a password is prompted for, and they do not already have one, they can click that they either forgot password, or do not have one. They then enter an email address, where a link to reset the password will be sent. After that, they can log in and change their preference to digest mode. This is the approach I took.

 

From: James Homuth [mailto:james@...]
Sent: Monday, November 30, 2015 3:39 PM
To: jfw@groups.io
Subject: Admin: Digest users, contact me.

 

Anyone who should be on digest mode, please mail the ownership address. I will fix you as soon as I'm aware you need fixing.

 

James,

List Admin 


Re: Admin: Digest users, contact me.

Larry Kontz <kontzle@...>
 

Could you please change my deliver to the digest form... Thanks so much, Larry
 

Sent: Monday, November 30, 2015 2:39 PM
Subject: Admin: Digest users, contact me.
 

Anyone who should be on digest mode, please mail the ownership address. I will fix you as soon as I'm aware you need fixing.

 

James,

List Admin




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Re: List Migration largely complete.

Deb and the girls
 

I use jaws at home and Window-eyes at work.  Anyone had any problems with WE 8.4 and ie11 not playing nice with each other?

 

From: James Homuth [mailto:james@...]
Sent: Monday, November 30, 2015 3:29 PM
To: jfw@groups.io
Subject: Re: List Migration largely complete.

 

This list has not, and will not, put anything in the subject line. I've tried that before and very nearly had a civil war on my hands. It should be easy enough to filter based on the from or to/cc address.

 

James,

List Admin

 

 On Mon, Nov 30, 2015 at 01:22 pm, Gerald Levy

wrote:

 

But the subject field does not contain the name of this list, like every other list I belong to.

 

Gerald

 

 

 

Sent: Monday, November 30, 2015 4:13 PM

Subject: Re: List Migration largely complete.

 

Hi all,

I am getting all messages at the new address, working great. Thank you, because I like Groups.io better and this will make for a great future.

 

 

Sent: Monday, November 30, 2015 1:55 PM

Subject: Re: List Migration largely complete.

 

All good here.

 

From: James Homuth [mailto:james@...]
Sent: Monday, November 30, 2015 11:45 AM
To: jfw@groups.io
Subject: List Migration largely complete.

 

Everyone has been moved over successfully from the old list. I'll now be working with the groups.io folks to get our archives moved over. If there are issues with the new list, feel free to address them with me at your convenience.

 

Moderator candidates, I will be getting in touch with those I've chosen later in the week. It was supposed to have been done by now, but unforseen complications have put a bit of a kink in that plan.

 

James,

List Admin

 

 

This list has not, and will not, put anything in the subject line. I've tried that before and very nearly had a civil war on my hands. It should be easy enough to filter based on the from or to/cc address.

 

James,

List Admin

 


Re: Admin: Digest users, contact me.

Amy Bower
 

I would like to go to digest mode. my e-mail is abower@.... thanks.

Sent from my iPhone

On Nov 30, 2015, at 4:39 PM, James Homuth <james@...> wrote:

Anyone who should be on digest mode, please mail the ownership address. I will fix you as soon as I'm aware you need fixing.

 

James,

List Admin 


Re: RSS feature for he list

Dennis Brown
 

Yep.  You have to subscribe to the feed even though you are subscribed to the list.  Haven’t tried to reply via feed yet, but will do so and report.
 

Sent: Monday, November 30, 2015 4:32 PM
Subject: Re: RSS feature for he list
 

Hi,

 

I wonder if you can go no-mail and just use the feed.

 

From: Dennis Brown [mailto:DennisTBrown@...]
Sent: Monday, November 30, 2015 12:58 PM
To: jfw@groups.io
Subject: RSS feature for he list

 

Hi guys,

When I went to the new list site, I found a link for Feed.  I subscribed and was very pleasantly surprised to find that I can now read the list in my feed reader!  I use IE, so the h takes me to the beginning of each message!  Nice switch-over!


Thanks,
Dennis Brown


Re: Admin: Digest users, contact me.

Walker, Michael E
 

Those who prefer to be in digest mode may also want to know that they can fix themselves, by clicking on the link to change subscription preferences, at the bottom of each email that has already been sent. If a password is prompted for, and they do not already have one, they can click that they either forgot password, or do not have one. They then enter an email address, where a link to reset the password will be sent. After that, they can log in and change their preference to digest mode. This is the approach I took.

 

From: James Homuth [mailto:james@...]
Sent: Monday, November 30, 2015 3:39 PM
To: jfw@groups.io
Subject: Admin: Digest users, contact me.

 

Anyone who should be on digest mode, please mail the ownership address. I will fix you as soon as I'm aware you need fixing.

 

James,

List Admin 


Messages In Digest Format Fix

Joshua Hori
 

To fix the constant messages, perform the following:

-          Visit this link: https://groups.io/g/jfw/editsub?uid=21861

-          Login (you can use your facebook or google account to sign in as well)

-          Bring up Forms List (Insert+F5) and select “Daily Digest” and press enter, then spacebar to activate the radio button.

-          Tab twice to “Save” and press Enter.

Best,

Joshua

 

From: Larry Kontz via Groups.io [mailto:kontzle@...]
Sent: Monday, November 30, 2015 1:33 PM
To: jfw@groups.io
Subject: Re: List Migration largely complete.

 

I am having the wsame problem... HELP!  Constant messages to my IN BOX!  Larry

 

From: Amy Bower

Sent: Monday, November 30, 2015 2:29 PM

Subject: Re: List Migration largely complete.

 

I got all the messages in digest format before. now I'm getting all individual messages. how do I get back to digest?

thanks.

amy b.

Sent from my iPhone


On Nov 30, 2015, at 4:22 PM, Gerald Levy <bwaylimited@...> wrote:

 

But the subject field does not contain the name of this list, like every other list I belong to.

 

Gerald

 

 

 

From: David Moore

Sent: Monday, November 30, 2015 4:13 PM

Subject: Re: List Migration largely complete.

 

Hi all,

I am getting all messages at the new address, working great. Thank you, because I like Groups.io better and this will make for a great future.

 

 

Sent: Monday, November 30, 2015 1:55 PM

Subject: Re: List Migration largely complete.

 

All good here.

 

From: James Homuth [mailto:james@...]
Sent: Monday, November 30, 2015 11:45 AM
To: jfw@groups.io
Subject: List Migration largely complete.

 

Everyone has been moved over successfully from the old list. I'll now be working with the groups.io folks to get our archives moved over. If there are issues with the new list, feel free to address them with me at your convenience.

 

Moderator candidates, I will be getting in touch with those I've chosen later in the week. It was supposed to have been done by now, but unforseen complications have put a bit of a kink in that plan.

 

James,

List Admin

 

 


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Re: List Migration largely complete.

 

Hi,

I believe there is a way to control this via email (try snding an email to jfw+digest@groups.io; James, can you take a look at these email addresses and send a reminder to all of us please?).

Cheers,

Joseph

 

From: Amy Bower [mailto:abower@...]
Sent: Monday, November 30, 2015 1:30 PM
To: jfw@groups.io
Subject: Re: List Migration largely complete.

 

I got all the messages in digest format before. now I'm getting all individual messages. how do I get back to digest?

thanks.

amy b.

Sent from my iPhone


On Nov 30, 2015, at 4:22 PM, Gerald Levy <bwaylimited@...> wrote:

 

But the subject field does not contain the name of this list, like every other list I belong to.

 

Gerald

 

 

 

Sent: Monday, November 30, 2015 4:13 PM

Subject: Re: List Migration largely complete.

 

Hi all,

I am getting all messages at the new address, working great. Thank you, because I like Groups.io better and this will make for a great future.

 

 

Sent: Monday, November 30, 2015 1:55 PM

Subject: Re: List Migration largely complete.

 

All good here.

 

From: James Homuth [mailto:james@...]
Sent: Monday, November 30, 2015 11:45 AM
To: jfw@groups.io
Subject: List Migration largely complete.

 

Everyone has been moved over successfully from the old list. I'll now be working with the groups.io folks to get our archives moved over. If there are issues with the new list, feel free to address them with me at your convenience.

 

Moderator candidates, I will be getting in touch with those I've chosen later in the week. It was supposed to have been done by now, but unforseen complications have put a bit of a kink in that plan.

 

James,

List Admin

 


Admin: Digest users, contact me.

James Homuth
 

Anyone who should be on digest mode, please mail the ownership address. I will fix you as soon as I'm aware you need fixing.

 

James,

List Admin 


Re: RSS feature for he list

James Homuth
 

You can. The feed is public, as are the archives, so you don't even need to be subscribed if all you're doing is reading. Though it helps. 

 

On Mon, Nov 30, 2015 at 01:33 pm, Mike and Jenna wrote:

Hi,

 

I wonder if you can go no-mail and just use the feed.

 

From: Dennis Brown [mailto:DennisTBrown@...]
Sent: Monday, November 30, 2015 12:58 PM
To: jfw@groups.io
Subject: RSS feature for he list

 

Hi guys,

When I went to the new list site, I found a link for Feed.  I subscribed and was very pleasantly surprised to find that I can now read the list in my feed reader!  I use IE, so the h takes me to the beginning of each message!  Nice switch-over!


Thanks,
Dennis Brown

 


Re: RSS feature for he list

Mike and Jenna <schwaltze@...>
 

Hi,

 

I wonder if you can go no-mail and just use the feed.

 

From: Dennis Brown [mailto:DennisTBrown@...]
Sent: Monday, November 30, 2015 12:58 PM
To: jfw@groups.io
Subject: RSS feature for he list

 

Hi guys,

When I went to the new list site, I found a link for Feed.  I subscribed and was very pleasantly surprised to find that I can now read the list in my feed reader!  I use IE, so the h takes me to the beginning of each message!  Nice switch-over!


Thanks,
Dennis Brown


Re: List Migration largely complete.

Larry Kontz <kontzle@...>
 

I am having the wsame problem... HELP!  Constant messages to my IN BOX!  Larry
 

From: Amy Bower
Sent: Monday, November 30, 2015 2:29 PM
Subject: Re: List Migration largely complete.
 
I got all the messages in digest format before. now I'm getting all individual messages. how do I get back to digest?
thanks.
amy b.

Sent from my iPhone

On Nov 30, 2015, at 4:22 PM, Gerald Levy <bwaylimited@...> wrote:

 
But the subject field does not contain the name of this list, like every other list I belong to.
 
Gerald
 
 
 
Sent: Monday, November 30, 2015 4:13 PM
Subject: Re: List Migration largely complete.
 
Hi all,
I am getting all messages at the new address, working great. Thank you, because I like Groups.io better and this will make for a great future.
 
 
Sent: Monday, November 30, 2015 1:55 PM
Subject: Re: List Migration largely complete.
 

All good here.

 

From: James Homuth [mailto:james@...]
Sent: Monday, November 30, 2015 11:45 AM
To: jfw@groups.io
Subject: List Migration largely complete.

 

Everyone has been moved over successfully from the old list. I'll now be working with the groups.io folks to get our archives moved over. If there are issues with the new list, feel free to address them with me at your convenience.

 

Moderator candidates, I will be getting in touch with those I've chosen later in the week. It was supposed to have been done by now, but unforseen complications have put a bit of a kink in that plan.

 

James,

List Admin






Avast logo

This email has been checked for viruses by Avast antivirus software.
www.avast.com



Re: List Migration largely complete.

Amy Bower
 

I got all the messages in digest format before. now I'm getting all individual messages. how do I get back to digest?
thanks.
amy b.

Sent from my iPhone

On Nov 30, 2015, at 4:22 PM, Gerald Levy <bwaylimited@...> wrote:

 
But the subject field does not contain the name of this list, like every other list I belong to.
 
Gerald
 
 
 
Sent: Monday, November 30, 2015 4:13 PM
Subject: Re: List Migration largely complete.
 
Hi all,
I am getting all messages at the new address, working great. Thank you, because I like Groups.io better and this will make for a great future.
 
 
Sent: Monday, November 30, 2015 1:55 PM
Subject: Re: List Migration largely complete.
 

All good here.

 

From: James Homuth [mailto:james@...]
Sent: Monday, November 30, 2015 11:45 AM
To: jfw@groups.io
Subject: List Migration largely complete.

 

Everyone has been moved over successfully from the old list. I'll now be working with the groups.io folks to get our archives moved over. If there are issues with the new list, feel free to address them with me at your convenience.

 

Moderator candidates, I will be getting in touch with those I've chosen later in the week. It was supposed to have been done by now, but unforseen complications have put a bit of a kink in that plan.

 

James,

List Admin




Re: List Migration largely complete.

James Homuth
 

This list has not, and will not, put anything in the subject line. I've tried that before and very nearly had a civil war on my hands. It should be easy enough to filter based on the from or to/cc address.

 

James,

List Admin

 

 On Mon, Nov 30, 2015 at 01:22 pm, Gerald Levy

wrote:

 
But the subject field does not contain the name of this list, like every other list I belong to.
 
Gerald
 
 
 
Sent: Monday, November 30, 2015 4:13 PM
Subject: Re: List Migration largely complete.
 
Hi all,
I am getting all messages at the new address, working great. Thank you, because I like Groups.io better and this will make for a great future.
 
 
Sent: Monday, November 30, 2015 1:55 PM
Subject: Re: List Migration largely complete.
 

All good here.

 

From: James Homuth [mailto:james@...]
Sent: Monday, November 30, 2015 11:45 AM
To: jfw@groups.io
Subject: List Migration largely complete.

 

Everyone has been moved over successfully from the old list. I'll now be working with the groups.io folks to get our archives moved over. If there are issues with the new list, feel free to address them with me at your convenience.

 

Moderator candidates, I will be getting in touch with those I've chosen later in the week. It was supposed to have been done by now, but unforseen complications have put a bit of a kink in that plan.

 

James,

List Admin



 

This list has not, and will not, put anything in the subject line. I've tried that before and very nearly had a civil war on my hands. It should be easy enough to filter based on the from or to/cc address.

 

James,

List Admin



Re: Windows 10 question

empacc.net
 

hi david:
you actually got your jaws versions transposed.
the jaws version 16 should be either:
jaws 16.0.4350, or:
jaws 16.0.4463, or:
the latest version of jaws 17 which is:
jaws17.0.1214.
just clarifying, is all.
don't want anyone to be confused.
take care.
 
 

Sent: Monday, November 30, 2015 3:54 PM
Subject: Re: Windows 10 question

Hi Lauren,
You can upgrade without sighted help. You should install JAWS 17 first. Then, download the Tool from FS that will allow you to get rid of all previous JAWS versions from your computer along with shared components. The only version you should have on your computer is Version 17. If you want, You could also have version 16.0.1214. That will also work on Windows 10. Also, you will want to download the media creation tool from the MS page and save it to your computer. Make sure that you don’t run the media creation tool until you run that FS tool to get rid all versions of JAWS off your computer except 16.0.1214 and JAWS 17. Now, you can run the media creation tool to install win 10. Just press enter on the tool and press enter on upgrade this pc. JAWS will still be working. Once you get through some screens, JAWS will go quiet and this is when you wait an hour or more to let win10 download to your computer. It is around 3 gigs. After an hour, just turn on Narrator by pressing windows key + enter. You will be able to finish the install with Narrator. Now, since you have Windows 8, it should install fine after the first time. It is upgrading from Windows 7 that causes the trouble and it takes a few times. I upgraded from Windows 8.1, and it took me one time of running the media creation tool, and win10 installed great the first time. This is really important. When win10 installs and JAWS comes back talking, it is good to uninstall JAWS and reinstall JAWS. If you do this, even upgrading from win 8 or 8.1, you will get much better results from JAWS from then on out. Please email me if you have any questions. It is easy, and once win10 is on your computer, I can really help you get everything adjusted so you have the best experience using win10. You will love it and never want to go back. I will be thinking about you as you upgrade. Email me as soon as you have any questions. Take care, David Moore.
 
 
Sent: Monday, November 30, 2015 3:37 PM
Subject: Windows 10 question
 

Hi:

 

Now I have Win8, Jaws 14. Can I upgrade to Jaws 17 and then install Windows 10 myself or do I need sighted help? Is it ok to install Jaws first?

 

 

 

Sincerely,

 

Lauren

 

Howard Wolcott


Re: List Migration largely complete.

Gerald Levy
 

 
But the subject field does not contain the name of this list, like every other list I belong to.
 
Gerald
 
 
 

Sent: Monday, November 30, 2015 4:13 PM
Subject: Re: List Migration largely complete.
 
Hi all,
I am getting all messages at the new address, working great. Thank you, because I like Groups.io better and this will make for a great future.
 
 
Sent: Monday, November 30, 2015 1:55 PM
Subject: Re: List Migration largely complete.
 

All good here.

 

From: James Homuth [mailto:james@...]
Sent: Monday, November 30, 2015 11:45 AM
To: jfw@groups.io
Subject: List Migration largely complete.

 

Everyone has been moved over successfully from the old list. I'll now be working with the groups.io folks to get our archives moved over. If there are issues with the new list, feel free to address them with me at your convenience.

 

Moderator candidates, I will be getting in touch with those I've chosen later in the week. It was supposed to have been done by now, but unforseen complications have put a bit of a kink in that plan.

 

James,

List Admin




Re: Netflix not accessible to blind people using a laptop and screen reading software.

Joshua Hori
 

Hello Dennis,

I performed the same tests in Chrome that I performed in Firefox and was able to access the content in exactly the same way. Unfortunately, Audio Descriptions is the LAST link available in the links list instead of the first one (replacing the “Skip Content” link with the “Audio Description” link would be nice). The reason that you have better experiences in Chrome than Firefox is cause Chrome allows Microsoft Silverlight to run within the browser without confirmation, while Firefox requires you to activate Silverlight. I would like to state at this point that with Chrome, you can’t access the player controls while you can in Firefox (Play/Pause only though, attempting to access the other controls just pauses/plays the media).

NETFLIX WORKFLOW WITH SCREENREADER:

-          Pull up links list (Insert+F7) and type “AU” to quickly navigate to the Audio Descriptions link. If it doesn’t read audio descriptions aloud, tap up once and then down once, you’ll hear it read by JAWS then.

o   You can also just tap on the “A” key to jump between URL’s that start with “A”, but there could be A LOT of links that start with “A”.

-          Pull up links list (Insert+F7) and arrow down through the list of multimedia.  

o   Press enter on the title you would like to view

-          Pull up the headers list (Insert+F6) and hit enter on the one displayed (There should only be one available, which is the title of the media you want to review)

-          Press Tab once to access “Play link” and press enter

-          Enjoy your content!

Once the show has started, you will have access to the slider bar to fast forward and rewind the media (hit tab once or twice, you can only navigate between the address bar, a Netflix statement, and the slider bar), but you will not be able to access player controls. The only way to get back to the previous page is to hit Alt+Left Arrow.

WORD OF WARNING: Not all media in the Audio Description links have audio descriptions applied. I tested the TV show “Black Mirrors” and “Going Blind”  and found audio descriptions, with the “Going Blind” show having audio descriptions that cut off quickly sometimes. I tested the movie “Gladiator” and “National Treasure” and found very detailed audio descriptions available. I tested the TV shows “The Office” and “Parks and Recreation” and the audio descriptions are not available.

 

Enjoy!

 

Joshua

 

From: Dennis Clark [mailto:dennis@...]
Sent: Monday, November 30, 2015 11:39 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a laptop and screen reading software.

 

Hello Joshua,

Your post is very helpful, since you are able to see what is actually occurring on the screen and how Jaws is handling the web page content and controls. If you have time, can you try accessing Netflix using the latest Chrome which should be 46.xx. Many of us have been finding that Chrome is giving us better access than IE or Firefox. Your help is greatly appreciated.

Best,

Dennis

----- Original Message -----

From: Joshua Hori

Sent: Monday, November 30, 2015 11:03 AM

Subject: Re: Netflix not accessible to blind people using a laptop and screen reading software.

 

Using Windows 7, JAWS 16 and Firefox. Full disclosure: I’m a sited user with screenreader experience. (I prefer Firefox since I get the best experience with a screenreader)

 

It seems that Netflix isn’t providing “focus" on content once selected. For instance, I can navigate the site using a screenreader by headers and/or links, (I bring up the links list and look for “Audio Descriptions” and press enter, then I bring up the links list again and navigate the list of movies that are now available) but once I find a movie I would like to watch, I press enter, but can’t access the new menu that drops down to play the content, it just keeps navigating to the next movie. The work around is to immediately bring up the headers, navigate to the header that’s listed and press enter, which then allows me to access the content within the dropdown (press tab once to access the play link).

 

TV shows are difficult to navigate as they all state “Play link” (instead of “play episode 8”) and do not announce the episode without using the arrow keys (press down a couple of times to hear more about the episode). For TV seasons there is a dropdown button to change seasons using the mouse, but I can’t locate the button with a screenreader without using the virtual cursor, and I can’t access the dropdown menu with a keyboard at all. You can access other episodes using the “see previous titles Button” and “see more titles Button” (bring up the form fields list to easily find these), but this is only for the season displayed.

 

I hope this helps some.

 

Best,

 

Joshua

 

From: Daniel McBride [mailto:dlmlaw@...]
Sent: Monday, November 30, 2015 9:37 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a laptop and screen reading software.

 

Hello Tim:

 

Can you please clarify the accessibility issue we need address with Netflix? On my Toshiba laptop, using Windows 8 and JAWS 14, I can get onto Netflix, manage to utilize the Search field, find the movie, documentary or television program I desire and get it to play. This is without Audio Description. And I am not able to select a specific season and episode of a television program, such as Star Trek Next Generation. I am simply stuck with playing whichever season and episode is next up in my account.

 

I am going to email Netflix as requested in your email here. I just want to be clear about what our hurdles are as blind persons using Netflix. I will also add that I am a Rhapsody Music subscriber and the problems with Rhapsody are worse than Netflix, if anyone is interested.

 

Thanks for your efforts.

 

Dan McBride

Fort Worth, Texas

 

From: Tim Ford [mailto:ttford@...]
Sent: Monday, November 30, 2015 11:05 AM
To: jfw@groups.io
Subject: Netflix not accessible to blind people using a laptop and screen reading software.

 

Hi All,

 

For those out there who want to use Netflix, here is an email I received last evening that contains instructions on how to contact the right people.  As mentioned in the note, Netflix is still not very interested in fixing things, and your continued emails to Netflix are encouraged to keep some pressure on them.

 

Tim Ford

 

 

Sent: Sunday, November 29, 2015 9:46 PM

To: Tim Ford

Subject: Re: Netflix not accessible to blind people using a laptop and screen reading software.

 

This is kate! I am so sorry that your email has not been replied to yet but we get a ton, and I mean, a ton of email. Robert Kingett is the CEO and we are still trying to make them see what you highlighted as well as others. To be quite frank, they would rather not even bother with us, but we keep emailing and calling and bugging them, professionally, I may add. In our experience, we never hear a sincere, sorry! Let's work on these layout designs for JAWS OR NVDA users and I doubt we will unless we keep pushing them like we have been doing. Would you like to email Robert Kingett, He can give you more contacts than I can. I am just the email manager. :) Below is a message we just got that may help.

Hi, 
 
Hope you're well and thanks for your e-mail. 
 
Going forward, can I suggest you contact Marlee Tart in the global PR team please (her e-mail address is: mtart@...). 
 
From your recent queries it's clear that your questions are at global scale as opposed to regional/local, and this e-mail address reaches the Australian and New Zealand PR agency team (and we don't actually have visibility into a lot of the areas you're interested in). 
 
I've dropped Marlee a line to let her know you'll be in touch. 
 
Best,
 
L. 

 

On 6/24/2015 5:32 PM, Tim Ford wrote:

To Whom It May Concern,

 

Below I have pasted in an email I sent Monday to what is supposedly the engineering group for Netflix; a Netflix telephone representative gave me the address.  Today someone told me about your group, and I applaude you for your efforts that certainly seem to be the motivating factor for Netflix to start providing AD.  Please let me know if you have any suggestions on any of the issues covered in my post below.

 

Sincerely,

Tim Ford

 

 

From: Tim Ford

Sent: Monday, June 22, 2015 5:57 PM

Subject: Netflix not accessible to blind people using a laptop and screen reading software.

 

Dear Netflix,

 

I am blind, and use a Windows 7 laptop.  Up until a week or so ago, your web site was extremely hard to navigate, but at least I could start a video.  Now, after your web page design changes implemented a few days ago, I cannot even start a video.

 

I am using the latest update of JAWS version 16; JAWS is the world’s most widely used screen reading software for the blind.  I tried accessing your service with IE, Firefox, and Chrome, but could not get a video to start.  With IE, I cannot even activate my profile.

 

I am a fairly experienced Internet user, and if there is a way to navigate your site with a screen reader, I have not figured it out.  I am using the recommended common settings for JAWS, and I have no problems with some other video streaming services.

 

Back a few weeks ago, Netflix announced the addition of audio description.  That is a great move, and I applaud you for that.  However, in a very ironic twist, it is not possible for a blind person to select the audio described version, even though one is on the part of your site that contains only audio described programs.  Why add that extra step?  If one is on the audio description page, the user obviously wants the audio described version, so why not make that the default?

 

In general, there seems to be a huge gap between your marketing department and the technology group.  Netflix marketing is advertising this new and wonderful audio description service, but a blind person simply cannot navigate the site, especially after the rollout of your new web page design.

 

In closing, I am using a Windows laptop, and I do not have a smart phone.  The issues I am asking you to please fix are just for us old-fashioned blind folks using a Windows computer.

 

I know from experience that screen reader accessibility is a very narrow specialty and skill set, so if you do not have such an expert on staff, you could either hire one or contract with one of the accessibility consultant experts that will help you become and stay accessible.

 

I am happy to volunteer by helping you test any changes; I have done that in the past for a number of web service companies.  Please advise, and much thanks.

 

Sincerely,

Tim Ford

Phone:  916-538-6415

 

 


Re: List Migration largely complete.

David Moore
 

Hi all,
I am getting all messages at the new address, working great. Thank you, because I like Groups.io better and this will make for a great future.
 
 

Sent: Monday, November 30, 2015 1:55 PM
Subject: Re: List Migration largely complete.
 

All good here.

 

From: James Homuth [mailto:james@...]
Sent: Monday, November 30, 2015 11:45 AM
To: jfw@groups.io
Subject: List Migration largely complete.

 

Everyone has been moved over successfully from the old list. I'll now be working with the groups.io folks to get our archives moved over. If there are issues with the new list, feel free to address them with me at your convenience.

 

Moderator candidates, I will be getting in touch with those I've chosen later in the week. It was supposed to have been done by now, but unforseen complications have put a bit of a kink in that plan.

 

James,

List Admin




Re: Testing the new Site!

Melissa Stott
 

Thanks for the info.
 

Sent: Monday, November 30, 2015 12:21 PM
Subject: Re: Testing the new Site!
 
Please delete the lists.the-jdh.com email information. I will no longer be approving posts sent to that address and it will be going away shortly.