Date   

VFO response to question about Firefox 57

Don H
 

Thank you for contacting VFO Technical Support. As you know, the latest version of Mozilla’s Firefox (version 57.0), also known as Firefox Quantum, includes significant changes to the program which currently makes it unusable with many screen readers. These changes are inherent to the Firefox browser, and there is little if anything that screen reader designers can do to change this behavior, for the fixes are dependent in large part to Mozilla. In the meantime, instead of using the new Firefox version which was loaded onto your computer as an update, you can use Mozilla’s Firefox ESR (Extended Support release) which will not include the changes made in Firefox 57.

You can check what version of Firefox you are now running by performing the following steps:

1. Open Firefox on your computer.
2. Press Insert+Control+V.
A. A flash message will appear momentarily on your braille display with the application name and version information.
3. If you wish to take longer to read the application info you may use speech history to review what was spoken and sent to your braille display. To do this:
A. Press Insert+Spacebar
B. Press h
C. The results window will appear which contains the last 50 messages generated by JAWS in chronological order. So, you will be able to find the application and version info you just invoked at or near the bottom of the window since it was one of the last messages, or the last message generated.

If Firefox version 57 has been installed on your computer, you will need to uninstall Firefox and install the ESR version as mentioned above.

You can download the US English version of the ESR edition of Firefox with the following links.

US English 64-bit:

https://download.mozilla.org/?product=firefox-esr-latest-ssl&;os=win64&lang=en-US

US English 32-bit:

https://download.mozilla.org/?product=firefox-esr-latest-ssl&;os=win&lang=en-US

If you want to download the ESR version of Firefox for another language, you can find it at the following link.

https://www.mozilla.org/en-US/firefox/organizations/all/

If you have any additional questions regarding this or any other issue, please don't hesitate to contact us.

If replying to this message, be sure to include all previous correspondence pertaining to this matter so that we might better assist you.

Sincerely,

Dennis Godin JAWS & MAGic Certified
VFO™ | Technical Support Specialist
11800 31st Court North, St. Petersburg, FL 33716
T 727-803-8600
dgodin@vfo-group.com
www.vfo-group.com
How am I doing?  Let
Bryan Carver, Director of Technical Support know!


Re: Convenient OCR and screen resolution?

Shannon
 

Jonas,

Do you know how to tell what is the correct resolution for a screen?

How do I know which setting to use?

I don’t recall ever playing with it but that doesn’t mean that I should not?

Thanks

Shannon

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Wednesday, December 13, 2017 9:41 AM
To: main@jfw.groups.io
Subject: Re: Convenient OCR and screen resolution?

 

Yes it can if your screen can only support 720 & your running at 1020 text will be off your screen or on top of each other or your zoom to 150%!

 

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Wednesday, December 13, 2017 9:37 AM
To: main@jfw.groups.io
Subject: Convenient OCR and screen resolution?

 

Hi all,

I just had a thought and wondered if it made any difference.

 

I have a program that has a pop up that the mouse, the invisible curser and the touch curser cannot read.

The only way to see what is in the pop up window is to use the OCR on the window.

Sometimes I know that the results are lying to me. They are just wrong. Spaces missing between words, numbers missing, numbers miss recognized. etc.…

Does the screen resolution play a part in the OCR results on a window?

If so what should I set them to so the OCR is accurate?

This program is currently on a laptop if that makes any difference.

 

Thanks

Shannon

 
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Re: J2018

Mario
 

hey Kevin, I'm wondering if it is possible to be entitled to upgrade to
Windows 10 without actually installing it, like creating an ISO or a
USB/DVD media?

-------- Original Message --------
From: Kevin Hourigan [mailto:kevinthourigan@gmail.com]
Sent: Thursday, Dec 14, 2017 11:43 AM EST
To: main@jfw.groups.io
Subject: J2018

Do you not want to upgrade to Windows 10 while it is still available for
free, if indeed it still is?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Becky
Tsurumoto
Sent: December 14, 2017 8:17 AM
To: main@jfw.groups.io
Subject: J2018

Hi List,

I purchased a new computer in August 2017. I'm using Windows 7 with
JAWS 18.
I'm authorized to download JAWS 2018, but since I'm not using Windows 10
is there any benefit to downloading the new version? Any input would be
appreciated.

Becky









.


Re: J2018

Marianne Denning
 

Did you ask Kevin why you should stay with Windows 7? There are definitely some changes but it seems much more like Windows 7 than Windows 8 did.

On Thu, Dec 14, 2017 at 2:00 PM, Becky Tsurumoto <panache713@...> wrote:

Kevin,

My tech person,  who works for an agency for the blind, helped me order my new computer.
He said I have the license for Windows 10 but that he asked the seller that Windows 7 be installed.
 I didn't know if Windows 10 would be harder to use for me.
Now Tom said I should have the latest JAWS  even if I use an older operating system in case I need tech support from Freedom Scientific.

Becky

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Thursday, December 14, 2017 8:43 AM
To: main@jfw.groups.io
Subject: Re: J2018

Do you not want to upgrade to Windows 10 while it is still available for free, if indeed it still is?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Becky Tsurumoto
Sent: December 14, 2017 8:17 AM
To: main@jfw.groups.io
Subject: J2018

Hi List,

I purchased a new computer in August 2017.  I'm using Windows 7 with JAWS 18.
I'm authorized to download JAWS 2018, but since I'm not using Windows 10 is there any benefit to downloading the new version?  Any input would be appreciated.

Becky















--
Marianne Denning, TVI, MA
Teacher of students who are blind or visually impaired
(513) 607-6053


Re: key labelling

Carol Smith
 

Hi Juan,

Yes, it is possible to label key names.  I will have to find the settings and see if I can explain it to you, but it might take me a little while to get it done.  For example, you can not turn off the speaking of control, alt and windows keys, but you can change what it says.  There is an edit box to type in the replacement and if you leave it blank, it won't say anything.  This may not make sense to you now, but once I or someone else finds the way to do it, you will be able to rename the speech for your keys. 

Carol


On 12/14/2017 1:33 PM, Juan Hernandez wrote:

Hi All,

 

I was a window-eyes user and switched to jaws in the last year full time.

 

Does jaws have a key label dictionary like window-eyes?

 

I could have it speak certain text when I hit a hotkey, like every time I hit ctrl+s it would say save, or ctrl+p print.  I could in other applications add labels for larger hotkeys like ctrl+alt+shift+x, for example.

 

Can I do this in jaws 2018 or how can this be done via scripting if jaws doesn’t have this feature yet?

 

Thanks.

 

Juan Hernandez

Juanhernandez98@...

619-750-9431 (M)         |  858-777-3311 (F)

My WebSite | Twitter | FaceBook | LinkedIn

 



Re: J2018

Becky Tsurumoto
 

Kevin,

My tech person, who works for an agency for the blind, helped me order my new computer.
He said I have the license for Windows 10 but that he asked the seller that Windows 7 be installed.
I didn't know if Windows 10 would be harder to use for me.
Now Tom said I should have the latest JAWS even if I use an older operating system in case I need tech support from Freedom Scientific.

Becky

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Thursday, December 14, 2017 8:43 AM
To: main@jfw.groups.io
Subject: Re: J2018

Do you not want to upgrade to Windows 10 while it is still available for free, if indeed it still is?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Becky Tsurumoto
Sent: December 14, 2017 8:17 AM
To: main@jfw.groups.io
Subject: J2018

Hi List,

I purchased a new computer in August 2017. I'm using Windows 7 with JAWS 18.
I'm authorized to download JAWS 2018, but since I'm not using Windows 10 is there any benefit to downloading the new version? Any input would be appreciated.

Becky


key labelling

Juan Hernandez
 

Hi All,

 

I was a window-eyes user and switched to jaws in the last year full time.

 

Does jaws have a key label dictionary like window-eyes?

 

I could have it speak certain text when I hit a hotkey, like every time I hit ctrl+s it would say save, or ctrl+p print.  I could in other applications add labels for larger hotkeys like ctrl+alt+shift+x, for example.

 

Can I do this in jaws 2018 or how can this be done via scripting if jaws doesn’t have this feature yet?

 

Thanks.

 

Juan Hernandez

Juanhernandez98@...

619-750-9431 (M)         |  858-777-3311 (F)

My WebSite | Twitter | FaceBook | LinkedIn

 


Re: JAWS Outlook Contacts Help

Cristóbal
 

This has been an issue with Outlook 2016 since I don’t know when. Don’t recall this being a problem with Outlook 2010. I’ve gotten in the habbit of arrowing back and forth once before clicking on the desired contact. This focus being off has been annoying to say the least. Maximizing the window and so on doesn’t make a difference. I’ve almost gotten used to it at this point.

Using the most recent Jaws 2018, but  it’s been like this since at least JFW 18.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dale Heltzer
Sent: Thursday, December 14, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

Mee too. Don’t have a solution yet, though.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bohmann, Ben
Sent: Wednesday, December 13, 2017 12:51 PM
To: main@jfw.groups.io
Subject: JAWS Outlook Contacts Help

 

I have a user that is running into problems with the latest version of Outlook and the latest version of JAWS.  The user views their contacts as business cards so that it reads the contact’s information.  However, as the user moves through the list of contacts, JAWS reads the contact the user just moved off of and not the currently selected contact.   For example, when the user is on Contact 1 and moves to Contact 2, JAWS reads Contact 1 even through Contact 2 is highlighted.  When the user moves to Contact 3, JAWS reads contact 2.   Any ideas would be helpful. 

 

Ben

 


Re: JAWS Outlook Contacts Help

Dale Heltzer
 

This helps. Thanks.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of david
Sent: Thursday, December 14, 2017 11:13 AM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

hello;

while in contacts, make sure the screen is maximized.

see if this helps.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dale Heltzer
Sent: Thursday, December 14, 2017 11:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

Mee too. Don’t have a solution yet, though.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bohmann, Ben
Sent: Wednesday, December 13, 2017 12:51 PM
To: main@jfw.groups.io
Subject: JAWS Outlook Contacts Help

 

I have a user that is running into problems with the latest version of Outlook and the latest version of JAWS.  The user views their contacts as business cards so that it reads the contact’s information.  However, as the user moves through the list of contacts, JAWS reads the contact the user just moved off of and not the currently selected contact.   For example, when the user is on Contact 1 and moves to Contact 2, JAWS reads Contact 1 even through Contact 2 is highlighted.  When the user moves to Contact 3, JAWS reads contact 2.   Any ideas would be helpful. 

 

Ben

 


Re: J2018

Tom Behler
 

Becky:

I use Windows 7 here with Jaws 2018. In fact, I just installed the latest build of Jaws 2018 yesterday.

In my view, it's always good to have the most up-to-date software on your computer if possible, even if you are using an older operating system such as Windows 7.

That way, if you run into issues, it is easier for Freedom Scientific Technical support or others to help you if needed.

Dr. Tom Behler from Michigan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Becky Tsurumoto
Sent: Thursday, December 14, 2017 11:17 AM
To: main@jfw.groups.io
Subject: J2018

Hi List,

I purchased a new computer in August 2017. I'm using Windows 7 with JAWS 18.
I'm authorized to download JAWS 2018, but since I'm not using Windows 10 is there any benefit to downloading the new version? Any input would be appreciated.

Becky


Re: JAWS Outlook Contacts Help

david
 

hello;

while in contacts, make sure the screen is maximized.

see if this helps.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dale Heltzer
Sent: Thursday, December 14, 2017 11:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

Mee too. Don’t have a solution yet, though.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bohmann, Ben
Sent: Wednesday, December 13, 2017 12:51 PM
To: main@jfw.groups.io
Subject: JAWS Outlook Contacts Help

 

I have a user that is running into problems with the latest version of Outlook and the latest version of JAWS.  The user views their contacts as business cards so that it reads the contact’s information.  However, as the user moves through the list of contacts, JAWS reads the contact the user just moved off of and not the currently selected contact.   For example, when the user is on Contact 1 and moves to Contact 2, JAWS reads Contact 1 even through Contact 2 is highlighted.  When the user moves to Contact 3, JAWS reads contact 2.   Any ideas would be helpful. 

 

Ben

 


Re: J2018

Dave...
 

Becky,

No harm in downloading and installing. Your JAWS 18 will still be installed,
so you can switch if you desire.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

----- Original Message -----
From: "Becky Tsurumoto" <panache713@hotmail.com>
To: <main@jfw.groups.io>
Sent: Thursday, December 14, 2017 08:17
Subject: J2018


Hi List,

I purchased a new computer in August 2017. I'm using Windows 7 with JAWS
18.
I'm authorized to download JAWS 2018, but since I'm not using Windows 10
is there any benefit to downloading the new version? Any input would be
appreciated.

Becky


Re: J2018

Mike Rogers
 

I use ?Windows 7 and downloaded 2018. My vocalizer voice was stopping for as long as half a minute, frequently. Since downloading the latest update with 2018, the voice works fine. That's the big improvement for me.

********************************

www.harmonicaworkshops.com



On Thu, 14 Dec 2017 16:17:23 +0000
"Becky Tsurumoto" <panache713@hotmail.com> wrote:

Hi List,

I purchased a new computer in August 2017. I'm using Windows 7 with JAWS 18.
I'm authorized to download JAWS 2018, but since I'm not using Windows 10
is there any benefit to downloading the new version? Any input would be appreciated.

Becky





Re: J2018

Kevin Hourigan <kevinthourigan@...>
 

Do you not want to upgrade to Windows 10 while it is still available for free, if indeed it still is?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Becky Tsurumoto
Sent: December 14, 2017 8:17 AM
To: main@jfw.groups.io
Subject: J2018

Hi List,

I purchased a new computer in August 2017. I'm using Windows 7 with JAWS 18.
I'm authorized to download JAWS 2018, but since I'm not using Windows 10 is there any benefit to downloading the new version? Any input would be appreciated.

Becky


Re: JAWS Outlook Contacts Help

Dale Heltzer
 

Mee too. Don’t have a solution yet, though.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bohmann, Ben
Sent: Wednesday, December 13, 2017 12:51 PM
To: main@jfw.groups.io
Subject: JAWS Outlook Contacts Help

 

I have a user that is running into problems with the latest version of Outlook and the latest version of JAWS.  The user views their contacts as business cards so that it reads the contact’s information.  However, as the user moves through the list of contacts, JAWS reads the contact the user just moved off of and not the currently selected contact.   For example, when the user is on Contact 1 and moves to Contact 2, JAWS reads Contact 1 even through Contact 2 is highlighted.  When the user moves to Contact 3, JAWS reads contact 2.   Any ideas would be helpful. 

 

Ben

 


J2018

Becky Tsurumoto
 

Hi List,

I purchased a new computer in August 2017. I'm using Windows 7 with JAWS 18.
I'm authorized to download JAWS 2018, but since I'm not using Windows 10
is there any benefit to downloading the new version? Any input would be appreciated.

Becky


Re: Latest JAWS & excel 2016

david
 

hello; I just went to MSWord 2016, and again, there's a office update.

open word, alt+f=file,

now press, the letters, d&r,

enter on update now!

not sure if office2013 has updates.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of david
Sent: Thursday, December 14, 2017 10:39 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

well; not to defend freedomscientific,

but, the office2016 and perhaps the office2013, keeps updating, which evidently breaks something in jaws.

in fact, I just had a office 2016 update on Tuesday of this week.

it seems the issues are whith the latest version of office. 2010,and 2007 seem to be fine.

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Alan Robbins
Sent: Thursday, December 14, 2017 9:47 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

Brenda,

 

This is very disheartening. With the number of us having this problem, it would seem to me JAWS is what needs to be fixed. On another computer I have Office 2010 and this does not happen. Wondering if anyone on list has received any assistance from VFO or if they are putting folks off to MS accessibility desk.

 

Al

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brenda Emerson-Alford
Sent: Wednesday, December 13, 2017 10:43 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

I have been experiencing this same problem for a while.  I am completely frustrated.  I called VFO and they had no suggestions other than call MicroSoft accessibility desk.  I have not done that but don't see what they could do.  Since moving to Windows 10 I have been extremely frustrated with JAWS in several applications.  Most of them are things I can work around some but Excel is the worse with it stopping speaking or taking 20 to 30 seconds or more to repeat what I typed.  It also stops speaking when I am moving around a spreadsheet to check figures and mark things off.

 

I have been working with JAWS since sometime in the mid-90s.  I have never been so frustrated as I am now.  Hoping to hear that someone has unlocked the secret to at least Excel.  Also frustrated with no speech during spell check.

 

Brenda

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Alan Robbins
Sent: Wednesday, December 13, 2017 7:19 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

Yes, exactly like that here. This is getting very annoying. I am flying back to NY today but will call VFO tomorrow or when time permits. I am sure they are well aware of this issue as it has been widely reported. Others? Has anyone had a formal response from VFO?

 

Al

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Feliciano G
Sent: Wednesday, December 13, 2017 10:15 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

I’m experiencing this issue with jaws  17, 18 and 2018 with excel 2013. If I alt plus tap, jaws is responsive. It’s to the point where I have to end the the test via the task manager for excel and reopen excel to   continue working again. Reinstalling jaws  does not help, I need a solution as well!

 

Regards,Feliciano For tech tips and updates, LIKE www.facebook.com/theblindman12v Follow www.twitter.com/theblindman12v 


On Dec 13, 2017, at 7:08 AM, Alan Robbins <alan1057@...> wrote:

I was hoping the issue with JAWS going silent or at best extremely sluggish would have been fixed in latest update. So far, if anything, it is worse on my equipment. I am using an intel NUC with an I5 processor and 16 GB ram. With win 10 version, 1709m I will be working in excel and for no apparent reason JAWS goes silent or becomes extremely sluggish (15-20 seconds between announcing characters I type). Anyone else experiencing this?

 

Al


Re: Latest JAWS & excel 2016

david
 

well; not to defend freedomscientific,

but, the office2016 and perhaps the office2013, keeps updating, which evidently breaks something in jaws.

in fact, I just had a office 2016 update on Tuesday of this week.

it seems the issues are whith the latest version of office. 2010,and 2007 seem to be fine.

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Alan Robbins
Sent: Thursday, December 14, 2017 9:47 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

Brenda,

 

This is very disheartening. With the number of us having this problem, it would seem to me JAWS is what needs to be fixed. On another computer I have Office 2010 and this does not happen. Wondering if anyone on list has received any assistance from VFO or if they are putting folks off to MS accessibility desk.

 

Al

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brenda Emerson-Alford
Sent: Wednesday, December 13, 2017 10:43 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

I have been experiencing this same problem for a while.  I am completely frustrated.  I called VFO and they had no suggestions other than call MicroSoft accessibility desk.  I have not done that but don't see what they could do.  Since moving to Windows 10 I have been extremely frustrated with JAWS in several applications.  Most of them are things I can work around some but Excel is the worse with it stopping speaking or taking 20 to 30 seconds or more to repeat what I typed.  It also stops speaking when I am moving around a spreadsheet to check figures and mark things off.

 

I have been working with JAWS since sometime in the mid-90s.  I have never been so frustrated as I am now.  Hoping to hear that someone has unlocked the secret to at least Excel.  Also frustrated with no speech during spell check.

 

Brenda

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Alan Robbins
Sent: Wednesday, December 13, 2017 7:19 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

Yes, exactly like that here. This is getting very annoying. I am flying back to NY today but will call VFO tomorrow or when time permits. I am sure they are well aware of this issue as it has been widely reported. Others? Has anyone had a formal response from VFO?

 

Al

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Feliciano G
Sent: Wednesday, December 13, 2017 10:15 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

I’m experiencing this issue with jaws  17, 18 and 2018 with excel 2013. If I alt plus tap, jaws is responsive. It’s to the point where I have to end the the test via the task manager for excel and reopen excel to   continue working again. Reinstalling jaws  does not help, I need a solution as well!

 

Regards,Feliciano For tech tips and updates, LIKE www.facebook.com/theblindman12v Follow www.twitter.com/theblindman12v 


On Dec 13, 2017, at 7:08 AM, Alan Robbins <alan1057@...> wrote:

I was hoping the issue with JAWS going silent or at best extremely sluggish would have been fixed in latest update. So far, if anything, it is worse on my equipment. I am using an intel NUC with an I5 processor and 16 GB ram. With win 10 version, 1709m I will be working in excel and for no apparent reason JAWS goes silent or becomes extremely sluggish (15-20 seconds between announcing characters I type). Anyone else experiencing this?

 

Al


Re: Latest JAWS & excel 2016

Dave...
 


Al,
 
Just to add to the statistics, I'm using Office 2007 on a Windows 7 Pro 32-bit machine. Latest JAWS 2018 build does not exhibit this behavior in Excel 2007. In fact, the 2007 version of Excel has not ever had the problems being reported in JAWS 2018 builds. Sorry that some are having the issue, but there's definitely some influence from the Office version to this problem, as well as with JAWS 2018.\
 
Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer
 
 

----- Original Message -----
Sent: Thursday, December 14, 2017 06:46
Subject: Re: Latest JAWS & excel 2016

Brenda,

 

This is very disheartening. With the number of us having this problem, it would seem to me JAWS is what needs to be fixed. On another computer I have Office 2010 and this does not happen. Wondering if anyone on list has received any assistance from VFO or if they are putting folks off to MS accessibility desk.

 

Al

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brenda Emerson-Alford
Sent: Wednesday, December 13, 2017 10:43 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

I have been experiencing this same problem for a while.  I am completely frustrated.  I called VFO and they had no suggestions other than call MicroSoft accessibility desk.  I have not done that but don't see what they could do.  Since moving to Windows 10 I have been extremely frustrated with JAWS in several applications.  Most of them are things I can work around some but Excel is the worse with it stopping speaking or taking 20 to 30 seconds or more to repeat what I typed.  It also stops speaking when I am moving around a spreadsheet to check figures and mark things off

 

I have been working with JAWS since sometime in the mid-90s.  I have never been so frustrated as I am now.  Hoping to hear that someone has unlocked the secret to at least Excel.  Also frustrated with no speech during spell check.

 

Brenda

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Alan Robbins
Sent: Wednesday, December 13, 2017 7:19 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

Yes, exactly like that here. This is getting very annoying. I am flying back to NY today but will call VFO tomorrow or when time permits. I am sure they are well aware of this issue as it has been widely reported. Others? Has anyone had a formal response from VFO?

 

Al

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Feliciano G
Sent: Wednesday, December 13, 2017 10:15 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

I’m experiencing this issue with jaws  17, 18 and 2018 with excel 2013. If I alt plus tap, jaws is responsive. It’s to the point where I have to end the the test via the task manager for excel and reopen excel to   continue working again. Reinstalling jaws  does not help, I need a solution as well!

 

Regards,Feliciano For tech tips and updates, LIKE www.facebook.com/theblindman12v Follow www.twitter.com/theblindman12v 


On Dec 13, 2017, at 7:08 AM, Alan Robbins <alan1057@...> wrote:

I was hoping the issue with JAWS going silent or at best extremely sluggish would have been fixed in latest update. So far, if anything, it is worse on my equipment. I am using an intel NUC with an I5 processor and 16 GB ram. With win 10 version, 1709m I will be working in excel and for no apparent reason JAWS goes silent or becomes extremely sluggish (15-20 seconds between announcing characters I type). Anyone else experiencing this?

 

Al


Re: Latest JAWS & excel 2016

Alan Robbins
 

Brenda,

 

This is very disheartening. With the number of us having this problem, it would seem to me JAWS is what needs to be fixed. On another computer I have Office 2010 and this does not happen. Wondering if anyone on list has received any assistance from VFO or if they are putting folks off to MS accessibility desk.

 

Al

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brenda Emerson-Alford
Sent: Wednesday, December 13, 2017 10:43 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

I have been experiencing this same problem for a while.  I am completely frustrated.  I called VFO and they had no suggestions other than call MicroSoft accessibility desk.  I have not done that but don't see what they could do.  Since moving to Windows 10 I have been extremely frustrated with JAWS in several applications.  Most of them are things I can work around some but Excel is the worse with it stopping speaking or taking 20 to 30 seconds or more to repeat what I typed.  It also stops speaking when I am moving around a spreadsheet to check figures and mark things off.

 

I have been working with JAWS since sometime in the mid-90s.  I have never been so frustrated as I am now.  Hoping to hear that someone has unlocked the secret to at least Excel.  Also frustrated with no speech during spell check.

 

Brenda

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Alan Robbins
Sent: Wednesday, December 13, 2017 7:19 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

Yes, exactly like that here. This is getting very annoying. I am flying back to NY today but will call VFO tomorrow or when time permits. I am sure they are well aware of this issue as it has been widely reported. Others? Has anyone had a formal response from VFO?

 

Al

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Feliciano G
Sent: Wednesday, December 13, 2017 10:15 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

I’m experiencing this issue with jaws  17, 18 and 2018 with excel 2013. If I alt plus tap, jaws is responsive. It’s to the point where I have to end the the test via the task manager for excel and reopen excel to   continue working again. Reinstalling jaws  does not help, I need a solution as well!

 

Regards,Feliciano For tech tips and updates, LIKE www.facebook.com/theblindman12v Follow www.twitter.com/theblindman12v 


On Dec 13, 2017, at 7:08 AM, Alan Robbins <alan1057@...> wrote:

I was hoping the issue with JAWS going silent or at best extremely sluggish would have been fixed in latest update. So far, if anything, it is worse on my equipment. I am using an intel NUC with an I5 processor and 16 GB ram. With win 10 version, 1709m I will be working in excel and for no apparent reason JAWS goes silent or becomes extremely sluggish (15-20 seconds between announcing characters I type). Anyone else experiencing this?

 

Al