Date   

Re: Excel 2016 as part of Office 365 issues

 

Interesting idea, but it also crashes Excel and in fact it messed things up so bad that I had to restart my computer whereas just typing the equals sign (something I still do accidently) just crashes Excel and then it just restarts after 10 seconds or so.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Cristóbal
Sent: Monday, November 27, 2017 2:16 PM
To: main@jfw.groups.io
Subject: Re: Excel 2016 as part of Office 365 issues

How about punching in the ascii code for the = sign (alt+61)?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, November 27, 2017 2:05 PM
To: main@jfw.groups.io
Subject: Re: Excel 2016 as part of Office 365 issues

Good thought and one I tried, but even after I type "sum" and then delete it by backspacing, Excel still crashes as soon as I type the equals sign.
Maybe, but it still crashes unless I put that equals sign in last.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mario
Sent: Monday, November 27, 2017 12:27 PM
To: main@jfw.groups.io
Subject: Re: Excel 2016 as part of Office 365 issues

Sieghard, regarding your issue, couldn't you just press a letter first, press backspace, type an equal sign followed by the formula, and press enter? I'd imagine this way is less tedious, no?



-------- Original Message --------
From: Sieghard Weitzel [mailto:sieghard@live.ca]
Sent: Monday, Nov 27, 2017 2:14 PM EST
To: main@jfw.groups.io
Subject: Excel 2016 as part of Office 365 issues

Hello Russell,

I use Windows 7 Professional 64 Bit via the Office 365 Business Premium plan.
I had major issues with Excel back at the end of August, but even then Jaws 18 would read everything, but as soon as I tried to type anything into a cell Excel would crash completely.
I then got on the Jaws 2018 private beta program hoping Jaws 2018 would solve the issue, but it didn't. A week or 10 days later there was an Office update and that fixed the issue.
Now I have still one problem which happens with Windows 7 but not with my Windows 10 laptop. I can type into a cell, but if I start a formula with an equals sign Excel crashes. The work-around is to type the formula without the equals sign, for example, sum(a1:a10) and press enter. This just puts the text into the cell, if I then go back and edit with F2 I can put the equals sign in front of the "sum" and press tab or enter and it works.
This happens both with Jaws 18 and Jaws 2018, I am also on the Office Insiders monthly channel by the way.
I have, however, absolutely 0 issues moving around in any worksheet. I assume it is some peculiarity with your system since I have not heard others having these issues. I use Excel on 3 different Windows 7 PC's at my store as well as on 2 Windows 10 laptops.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Owais Patel
Sent: Monday, November 27, 2017 10:50 AM
To: main@jfw.groups.io
Subject: Re: Excel 2016 as part of Office 365 issues

Will this happen with Excel 2016 in Windows 10.
Sincerely,
Owais

On Nov 27, 2017, at 11:30 AM, Russell Solowoniuk <rsolowoniuk@gmail.com>
wrote:

Hi everyone,

I am having problems with Excel 2016 and Jaws 2018 and earlier versions too. We switched to Office 365 here at work last June, and all worked fine, but now, Jaws isn't able to track in Excel 2016. If I open a blank spreadsheet, Jaws will say "Book 1, Sheet 1, A1". If I press the right arrow key, Jaws will sometimes say "B1" as it ought to, but after that, Jaws is silent when pressing any arrow key.
Nothing at all is read by Jaws. If I press the alt key twice to bring up the ribbon and then close it, Jaws might then read the contents of the cell I am in, but will go silent again after that.

I am running the 1710 build of Office 365, and our channel is "Monthly". I'm hoping the next update to Office 365 will fix this issue, but I have no reason to think that it will.

I am running Windows 7 Enterprise on a Lenovo Desktop machine here at work.

I called VFO tech support, and at that time I was running the 1703 build of Office 365 with the "deferred" channel. I was told that updating to the 1709 or 1710 builds of Office 365 would fix the issue, but it hasn't.

I called the Microsoft Disability Answer Desk, and their solution was to run a Jaws repair, but I've completely uninstalled Jaws and re-installed, so I don't think running a repair will help, and, when I try to run a repair on Jaws 2018, the repair gets to 4% and then stalls there and finally fails.

Any ideas out there would be greatly appreciated! This is so frustrating.

Oh, and, of course, NVDA does work well with Excel 2016 with none of these issues. I would switch to NVDA permanently except that NVDA crashes our proprietary database that I use on a daily basis.

Thanks all.

Russell









.


Re: Creating accessible, fillable PDFs?

Johnson, Joanne
 

Hi Jonah, 

Perhaps...

The PDF was created from a Word document using Adobe Acrobat DC Pro. The read-out-loud feature in Adobe works, all the text is tagged, and I can highlight text with a cursor.

Is there anything further I can do to indicate to JAWS and other screen readers that it is not an image? 

Joanne


Re: Excel 2016 as part of Office 365 issues

 

It might not help much, but it won't hurt to let Microsoft Accessibility know this, if they hear it from several users it might be bet ter.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Russell Solowoniuk
Sent: Tuesday, November 28, 2017 1:12 PM
To: main@jfw.groups.io
Subject: Re: Excel 2016 as part of Office 365 issues

Hi Sieghard,

Thanks for your response. Well, I completely uninstalled Office 365 from my machine, and then re-installed it from the Microsoft Office
365 website. I chose the 64 bit version, as that's what my co-worker was running. So, instead of the 1710 Monthly Channel, I am back to running the 1705 Deferred Channel. I am now able to navigate a spreadsheet with no problems, however, I am now back to having the same issue you are having with Excel crashing when typing a formula into a cell. This is the issue I was experiencing that caused me to install the 1710 32 bit version, which is when I began experiencing not being able to navigate at all in a spreadsheet. So, back to where I started from. I, like you, now type a formula without the = (equals) sign, and then press CTRL + F2 to edit the cell and add the = sign in front of the formula. A bit of a pain, but at least I'm able to use Excel once again.

BTW: Excel also crashes when typing a formula into a cell while running NVDA, so this issue isn't strictly a Jaws issue. It is, however, a screen reader issue as my co-worker can type a formula into a cell with no crashing with all screen readers turned off.

Hope this issue is resolved soon.

Good luck.

Russell

On 11/27/17, Sieghard Weitzel <sieghard@live.ca> wrote:
Hello Russell,

I use Windows 7 Professional 64 Bit via the Office 365 Business
Premium plan.
I had major issues with Excel back at the end of August, but even then
Jaws
18 would read everything, but as soon as I tried to type anything into
a cell Excel would crash completely.
I then got on the Jaws 2018 private beta program hoping Jaws 2018
would solve the issue, but it didn't. A week or 10 days later there
was an Office update and that fixed the issue.
Now I have still one problem which happens with Windows 7 but not with
my Windows 10 laptop. I can type into a cell, but if I start a formula
with an equals sign Excel crashes. The work-around is to type the
formula without the equals sign, for example, sum(a1:a10) and press
enter. This just puts the text into the cell, if I then go back and
edit with F2 I can put the equals sign in front of the "sum" and press tab or enter and it works.
This happens both with Jaws 18 and Jaws 2018, I am also on the Office
Insiders monthly channel by the way.
I have, however, absolutely 0 issues moving around in any worksheet. I
assume it is some peculiarity with your system since I have not heard
others having these issues. I use Excel on 3 different Windows 7 PC's
at my store as well as on 2 Windows 10 laptops.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Owais Patel
Sent: Monday, November 27, 2017 10:50 AM
To: main@jfw.groups.io
Subject: Re: Excel 2016 as part of Office 365 issues

Will this happen with Excel 2016 in Windows 10.
Sincerely,
Owais

On Nov 27, 2017, at 11:30 AM, Russell Solowoniuk
<rsolowoniuk@gmail.com>
wrote:

Hi everyone,

I am having problems with Excel 2016 and Jaws 2018 and earlier
versions too. We switched to Office 365 here at work last June, and
all worked fine, but now, Jaws isn't able to track in Excel 2016. If
I open a blank spreadsheet, Jaws will say "Book 1, Sheet 1, A1". If I
press the right arrow key, Jaws will sometimes say "B1" as it ought
to, but after that, Jaws is silent when pressing any arrow key.
Nothing at all is read by Jaws. If I press the alt key twice to bring
up the ribbon and then close it, Jaws might then read the contents of
the cell I am in, but will go silent again after that.

I am running the 1710 build of Office 365, and our channel is
"Monthly". I'm hoping the next update to Office 365 will fix this
issue, but I have no reason to think that it will.

I am running Windows 7 Enterprise on a Lenovo Desktop machine here at
work.

I called VFO tech support, and at that time I was running the 1703
build of Office 365 with the "deferred" channel. I was told that
updating to the 1709 or 1710 builds of Office 365 would fix the
issue, but it hasn't.

I called the Microsoft Disability Answer Desk, and their solution was
to run a Jaws repair, but I've completely uninstalled Jaws and
re-installed, so I don't think running a repair will help, and, when
I try to run a repair on Jaws 2018, the repair gets to 4% and then
stalls there and finally fails.

Any ideas out there would be greatly appreciated! This is so frustrating.

Oh, and, of course, NVDA does work well with Excel 2016 with none of
these issues. I would switch to NVDA permanently except that NVDA
crashes our proprietary database that I use on a daily basis.

Thanks all.

Russell








Re: Excel 2016 as part of Office 365 issues

Russell Solowoniuk
 

Hi Sieghard,

Thanks for your response. Well, I completely uninstalled Office 365
from my machine, and then re-installed it from the Microsoft Office
365 website. I chose the 64 bit version, as that's what my co-worker
was running. So, instead of the 1710 Monthly Channel, I am back to
running the 1705 Deferred Channel. I am now able to navigate a
spreadsheet with no problems, however, I am now back to having the
same issue you are having with Excel crashing when typing a formula
into a cell. This is the issue I was experiencing that caused me to
install the 1710 32 bit version, which is when I began experiencing
not being able to navigate at all in a spreadsheet. So, back to where
I started from. I, like you, now type a formula without the = (equals)
sign, and then press CTRL + F2 to edit the cell and add the = sign in
front of the formula. A bit of a pain, but at least I'm able to use
Excel once again.

BTW: Excel also crashes when typing a formula into a cell while
running NVDA, so this issue isn't strictly a Jaws issue. It is,
however, a screen reader issue as my co-worker can type a formula into
a cell with no crashing with all screen readers turned off.

Hope this issue is resolved soon.

Good luck.

Russell

On 11/27/17, Sieghard Weitzel <sieghard@live.ca> wrote:
Hello Russell,

I use Windows 7 Professional 64 Bit via the Office 365 Business Premium
plan.
I had major issues with Excel back at the end of August, but even then Jaws
18 would read everything, but as soon as I tried to type anything into a
cell Excel would crash completely.
I then got on the Jaws 2018 private beta program hoping Jaws 2018 would
solve the issue, but it didn't. A week or 10 days later there was an Office
update and that fixed the issue.
Now I have still one problem which happens with Windows 7 but not with my
Windows 10 laptop. I can type into a cell, but if I start a formula with an
equals sign Excel crashes. The work-around is to type the formula without
the equals sign, for example, sum(a1:a10) and press enter. This just puts
the text into the cell, if I then go back and edit with F2 I can put the
equals sign in front of the "sum" and press tab or enter and it works.
This happens both with Jaws 18 and Jaws 2018, I am also on the Office
Insiders monthly channel by the way.
I have, however, absolutely 0 issues moving around in any worksheet. I
assume it is some peculiarity with your system since I have not heard others
having these issues. I use Excel on 3 different Windows 7 PC's at my store
as well as on 2 Windows 10 laptops.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Owais
Patel
Sent: Monday, November 27, 2017 10:50 AM
To: main@jfw.groups.io
Subject: Re: Excel 2016 as part of Office 365 issues

Will this happen with Excel 2016 in Windows 10.
Sincerely,
Owais

On Nov 27, 2017, at 11:30 AM, Russell Solowoniuk <rsolowoniuk@gmail.com>
wrote:

Hi everyone,

I am having problems with Excel 2016 and Jaws 2018 and earlier
versions too. We switched to Office 365 here at work last June, and
all worked fine, but now, Jaws isn't able to track in Excel 2016. If I
open a blank spreadsheet, Jaws will say "Book 1, Sheet 1, A1". If I
press the right arrow key, Jaws will sometimes say "B1" as it ought
to, but after that, Jaws is silent when pressing any arrow key.
Nothing at all is read by Jaws. If I press the alt key twice to bring
up the ribbon and then close it, Jaws might then read the contents of
the cell I am in, but will go silent again after that.

I am running the 1710 build of Office 365, and our channel is
"Monthly". I'm hoping the next update to Office 365 will fix this
issue, but I have no reason to think that it will.

I am running Windows 7 Enterprise on a Lenovo Desktop machine here at
work.

I called VFO tech support, and at that time I was running the 1703
build of Office 365 with the "deferred" channel. I was told that
updating to the 1709 or 1710 builds of Office 365 would fix the issue,
but it hasn't.

I called the Microsoft Disability Answer Desk, and their solution was
to run a Jaws repair, but I've completely uninstalled Jaws and
re-installed, so I don't think running a repair will help, and, when I
try to run a repair on Jaws 2018, the repair gets to 4% and then
stalls there and finally fails.

Any ideas out there would be greatly appreciated! This is so frustrating.

Oh, and, of course, NVDA does work well with Excel 2016 with none of
these issues. I would switch to NVDA permanently except that NVDA
crashes our proprietary database that I use on a daily basis.

Thanks all.

Russell








Re: JAWS 18 slow and sluggish on Windows 10

moiz tundawala
 

Thanks people. I am now only running Windows Defender but the problem
has not gone away.
JAWS is sluggish in all applications that I use. Chrome, Firefox,
Word, Windows explorer and so on.
I guess something must be wrong with the system then. But as I
mentioned its not that JAWS is permanently sluggish. I can get it back
to running normally for a few minutes by unloading and reloading the
program. Also, by opening and closing an application like Kurzweil.
Moiz.

On 11/28/17, Richard Turner <richardturner42@outlook.com> wrote:
I'd strongly recommend getting rid of the third party antivirus program and
just use Windows Defender.
Antivirus programs often cause issues with screen readers and the computer
experts I know do not recommend running two different ones.
Unless you have somehow completely disabled Windows Defender, you have two
running.
Windows Defender works great!

Richard


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz
tundawala
Sent: Monday, November 27, 2017 5:48 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Dear All,
I did get in touch with Microsoft Accessibility. They remote accessed
my computer but weren't able to solve the problem. The person has sent
it to her research team for further instructions.
I also downloaded JAWS 2018 and am running it in 40 minute mode. JAWS
remains slow and sluggish.
Can something be wrong with the computer and its settings? I have a
Dell 13 Inspiron 5378.
Thanks,
Moiz.

On 11/27/17, moiz tundawala <moiztundawala@gmail.com> wrote:
Mario,
I run no other program at startup. My computer had the McAfee
antivirus which I have just uninstalled. I have now moved too Sophos.
Martin, Thanks for letting me know about microsoft accessibility. I
haven't tried getting in touch with them yet. Will do so and let you
know what happens.
Sieghard,
No, I haven't tried JAWS 2018. Will do that too and get back.
Thanks everyone.
Moiz.

On 11/27/17, Sieghard Weitzel <sieghard@live.ca> wrote:
Sorry, Richard, should read the entire thread before repeating the
suggestion somebody else has already made.
One other thing, Moiz, have you tried Jaws 2018 to see if it also does
this?
If your SMNA doesn't cover it you can still download it and use it in
40-minute demo mode, from what you describe this will be long enough to
see
if the problem occurs.

Regards,
Sieghard

----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard
Weitzel
Sent: Monday, November 27, 2017 9:52 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

I would also try Microsoft Accessibility and see if they can figure it
out.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz
tundawala
Sent: Monday, November 27, 2017 7:00 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Dear Mario,
They asked me to uninstall JAWS with all its registry files and
reinstall
it
once again. I followed their instructions but this didn't solve the
problem.
Then I got my computer formatted, but JAWS is as slow and sluggish as
before.
VFO just wrote back once again saying that some other programme might be
interfering with JAWS and that I should go into settings of programmes
like
my antivirus and make an exception for Freedom Scientific. I have
uninstalled my antivirus completely to see what happens, but once again,
JAWS becomes slow after every few minutes.
Moiz.

On 11/27/17, Mario <mrb620@hotmail.com> wrote:
Moiz, please let us know what the tech did to fix the problem.

-------- Original Message --------
From: Alan Robbins [mailto:alan1057@me.com]
Sent: Monday, Nov 27, 2017 7:34 AM EST
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

I would suggest contacting VFO via email or phone

Al

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz
tundawala
Sent: Sunday, November 26, 2017 4:48 PM
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

Dear All,
JAWS 18 becomes slow and sluggish on my Windows 10 laptop after every
few minutes. I get it back to working normally by unloading and
reloading the application. Strangely enough, I have also noticed that
JAWS starts working fine even after I open and close Kurzweil. But
this lasts only a few minutes and the problem returns, until I repeat
the cycle all over again.
I have tried doing a clean installation of JAWS and have also got my
computer formatted. But nothing seems to be helping. What may be wrong
here?
Thanks,
Moiz.







.



















Re: good windows 10 app updaters

Mario
 

as I understand it, an update manager retrieves and applies updates for
the programs that you have depending on the programs that the manager
knows about.

-------- Original Message --------
From: Sieghard Weitzel [mailto:sieghard@live.ca]
Sent: Tuesday, Nov 28, 2017 10:16 AM EST
To: main@jfw.groups.io
Subject: good windows 10 app updaters

What does an "update app manager" do?

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marvin
Hunkin via Groups.Io
Sent: Monday, November 27, 2017 7:19 PM
To: main@jfw.groups.io
Subject: good windows 10 app updaters

Hi, for the past few years been using filehippo app manager, but 1.47 ,
kept giving me connection errors and just searched, filehippo does not
support windows 10. So my question is, what other update app managers do
you use for windows 10.
Thanks.


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Re: Creating accessible, fillable PDFs?

Michael Mote
 

Hi there!  Can you send me the PDF file as an attachment, and let me see what happens on my end.  I’ve been working a lot on these myself, and would like to help you if I can.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Tuesday, November 28, 2017 10:19 AM
To: main@jfw.groups.io
Subject: Re: Creating accessible, fillable PDFs?

 

Sounds like the PDF may be an image!

 

caption” an “image” and it’s referring to all of page one

 

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Johnson, Joanne
Sent: Wednesday, November 22, 2017 11:42 AM
To: main@jfw.groups.io
Subject: Creating accessible, fillable PDFs?

 

Hi Everyone,

 

I am having a lot of trouble making this fillable PDF accessible. (Both attached and at this link: https://www.portlandoregon.gov/oni/article/661427 )


Three JAWS users have said it’s not screen reader accessible. Specifically, that JAWS just says “document processing” and does not read the text.   

 

  I’ve added tooltips to the form fields, tagged the text, and adjusted the reading
  order. The “Read Out Loud” feature in adobe reads everything correctly. I’ve done a lot of research online, including using several guides to create accessible, fillable PDF forms and I’m still stuck.

 But when I run the accessibility checker, it does show *something *is off. it asks me to “caption” an “image” and it’s referring to all of page one!

 

I’m wondering if I tagged something incorrectly or the file size is somehow beyond the capacity of JAWs (which seems unlikely).   

 

Do you have any ideas about what went wrong or how to make it right?

 

Also, we are hoping to find a company who can create accessible documents and forms so that we know they are accessible the first time, every time. Does anyone have any suggestions for companies that do good work?

 

We would especially love to use an organization that prioritizes the lived experience of people who need/use assistive technology and one located in or near Portland, Oregon. But we’re open to any suggestions.


 Thanks for anything you can offer. I really appreciate your expertise and skill.

 

Joanne

 

 

 

 
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To manage your junk mail go to https://nospam.envisionus.com 
and 
logon with your domain userid and password.
If you consider this email to be spam please forward it to 
'spam@...'

NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.

 


Re: Creating accessible, fillable PDFs?

Jonas Voll
 

Sounds like the PDF may be an image!

 

caption” an “image” and it’s referring to all of page one

 

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.


From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Johnson, Joanne
Sent: Wednesday, November 22, 2017 11:42 AM
To: main@jfw.groups.io
Subject: Creating accessible, fillable PDFs?

 

Hi Everyone,

 

I am having a lot of trouble making this fillable PDF accessible. (Both attached and at this link: https://www.portlandoregon.gov/oni/article/661427 )


Three JAWS users have said it’s not screen reader accessible. Specifically, that JAWS just says “document processing” and does not read the text.   

 

  I’ve added tooltips to the form fields, tagged the text, and adjusted the reading
  order. The “Read Out Loud” feature in adobe reads everything correctly. I’ve done a lot of research online, including using several guides to create accessible, fillable PDF forms and I’m still stuck.

 But when I run the accessibility checker, it does show *something *is off. it asks me to “caption” an “image” and it’s referring to all of page one!

 

I’m wondering if I tagged something incorrectly or the file size is somehow beyond the capacity of JAWs (which seems unlikely).   

 

Do you have any ideas about what went wrong or how to make it right?

 

Also, we are hoping to find a company who can create accessible documents and forms so that we know they are accessible the first time, every time. Does anyone have any suggestions for companies that do good work?

 

We would especially love to use an organization that prioritizes the lived experience of people who need/use assistive technology and one located in or near Portland, Oregon. But we’re open to any suggestions.


 Thanks for anything you can offer. I really appreciate your expertise and skill.

 

Joanne

 

 

 

 
SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com 
and 
logon with your domain userid and password.
If you consider this email to be spam please forward it to 
'spam@...'

NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.



Re: good windows 10 app updaters

 

What does an “update app manager” do?

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marvin Hunkin via Groups.Io
Sent: Monday, November 27, 2017 7:19 PM
To: main@jfw.groups.io
Subject: good windows 10 app updaters

 

Hi, for the past few years been using filehippo app manager, but 1.47 , kept giving me connection errors and just searched, filehippo does not support windows 10. So my question is, what other update app managers do you use for windows 10.

Thanks.

 

 

Virus-free. www.avast.com


Re: JAWS 18 slow and sluggish on Windows 10

Richard Turner
 

I'd strongly recommend getting rid of the third party antivirus program and just use Windows Defender.
Antivirus programs often cause issues with screen readers and the computer experts I know do not recommend running two different ones.
Unless you have somehow completely disabled Windows Defender, you have two running.
Windows Defender works great!

Richard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz tundawala
Sent: Monday, November 27, 2017 5:48 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Dear All,
I did get in touch with Microsoft Accessibility. They remote accessed
my computer but weren't able to solve the problem. The person has sent
it to her research team for further instructions.
I also downloaded JAWS 2018 and am running it in 40 minute mode. JAWS
remains slow and sluggish.
Can something be wrong with the computer and its settings? I have a
Dell 13 Inspiron 5378.
Thanks,
Moiz.

On 11/27/17, moiz tundawala <moiztundawala@gmail.com> wrote:
Mario,
I run no other program at startup. My computer had the McAfee
antivirus which I have just uninstalled. I have now moved too Sophos.
Martin, Thanks for letting me know about microsoft accessibility. I
haven't tried getting in touch with them yet. Will do so and let you
know what happens.
Sieghard,
No, I haven't tried JAWS 2018. Will do that too and get back.
Thanks everyone.
Moiz.

On 11/27/17, Sieghard Weitzel <sieghard@live.ca> wrote:
Sorry, Richard, should read the entire thread before repeating the
suggestion somebody else has already made.
One other thing, Moiz, have you tried Jaws 2018 to see if it also does
this?
If your SMNA doesn't cover it you can still download it and use it in
40-minute demo mode, from what you describe this will be long enough to
see
if the problem occurs.

Regards,
Sieghard

----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard
Weitzel
Sent: Monday, November 27, 2017 9:52 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

I would also try Microsoft Accessibility and see if they can figure it
out.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz
tundawala
Sent: Monday, November 27, 2017 7:00 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Dear Mario,
They asked me to uninstall JAWS with all its registry files and reinstall
it
once again. I followed their instructions but this didn't solve the
problem.
Then I got my computer formatted, but JAWS is as slow and sluggish as
before.
VFO just wrote back once again saying that some other programme might be
interfering with JAWS and that I should go into settings of programmes
like
my antivirus and make an exception for Freedom Scientific. I have
uninstalled my antivirus completely to see what happens, but once again,
JAWS becomes slow after every few minutes.
Moiz.

On 11/27/17, Mario <mrb620@hotmail.com> wrote:
Moiz, please let us know what the tech did to fix the problem.

-------- Original Message --------
From: Alan Robbins [mailto:alan1057@me.com]
Sent: Monday, Nov 27, 2017 7:34 AM EST
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

I would suggest contacting VFO via email or phone

Al

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz
tundawala
Sent: Sunday, November 26, 2017 4:48 PM
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

Dear All,
JAWS 18 becomes slow and sluggish on my Windows 10 laptop after every
few minutes. I get it back to working normally by unloading and
reloading the application. Strangely enough, I have also noticed that
JAWS starts working fine even after I open and close Kurzweil. But
this lasts only a few minutes and the problem returns, until I repeat
the cycle all over again.
I have tried doing a clean installation of JAWS and have also got my
computer formatted. But nothing seems to be helping. What may be wrong
here?
Thanks,
Moiz.







.














Re: JAWS 18 slow and sluggish on Windows 10

 

Hi Moiz,

If you have done a clean install of Windows 10 or at least a restore without saving your
Settings and then you reinstalled Jaws on this clean system and Jaws is still sluggish then yes, I would say there is a good chance something is just not right with your system. I assume Microsoft Accessibility would have checked to make sure all your drivers are up to date?
Is Jaws slow in particular applications like Word or OUtlook or is it even sluggish when you use Windows Explorer, go to Settings or online using IE?
I still am a pretty firm believer that in the long run Windows Defender will give you the least amount of trouble and it's one less thing to worry about or for Microsoft Accessibility to have to deal with should you ask them for help.

Good luck,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz tundawala
Sent: Monday, November 27, 2017 5:48 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Dear All,
I did get in touch with Microsoft Accessibility. They remote accessed my computer but weren't able to solve the problem. The person has sent it to her research team for further instructions.
I also downloaded JAWS 2018 and am running it in 40 minute mode. JAWS remains slow and sluggish.
Can something be wrong with the computer and its settings? I have a Dell 13 Inspiron 5378.
Thanks,
Moiz.

On 11/27/17, moiz tundawala <moiztundawala@gmail.com> wrote:
Mario,
I run no other program at startup. My computer had the McAfee
antivirus which I have just uninstalled. I have now moved too Sophos.
Martin, Thanks for letting me know about microsoft accessibility. I
haven't tried getting in touch with them yet. Will do so and let you
know what happens.
Sieghard,
No, I haven't tried JAWS 2018. Will do that too and get back.
Thanks everyone.
Moiz.

On 11/27/17, Sieghard Weitzel <sieghard@live.ca> wrote:
Sorry, Richard, should read the entire thread before repeating the
suggestion somebody else has already made.
One other thing, Moiz, have you tried Jaws 2018 to see if it also
does this?
If your SMNA doesn't cover it you can still download it and use it in
40-minute demo mode, from what you describe this will be long enough
to see if the problem occurs.

Regards,
Sieghard

----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Monday, November 27, 2017 9:52 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

I would also try Microsoft Accessibility and see if they can figure
it out.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
moiz tundawala
Sent: Monday, November 27, 2017 7:00 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Dear Mario,
They asked me to uninstall JAWS with all its registry files and
reinstall it once again. I followed their instructions but this
didn't solve the problem.
Then I got my computer formatted, but JAWS is as slow and sluggish as
before.
VFO just wrote back once again saying that some other programme might
be interfering with JAWS and that I should go into settings of
programmes like my antivirus and make an exception for Freedom
Scientific. I have uninstalled my antivirus completely to see what
happens, but once again, JAWS becomes slow after every few minutes.
Moiz.

On 11/27/17, Mario <mrb620@hotmail.com> wrote:
Moiz, please let us know what the tech did to fix the problem.

-------- Original Message --------
From: Alan Robbins [mailto:alan1057@me.com]
Sent: Monday, Nov 27, 2017 7:34 AM EST
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

I would suggest contacting VFO via email or phone

Al

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
moiz tundawala
Sent: Sunday, November 26, 2017 4:48 PM
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

Dear All,
JAWS 18 becomes slow and sluggish on my Windows 10 laptop after
every few minutes. I get it back to working normally by unloading
and reloading the application. Strangely enough, I have also noticed
that JAWS starts working fine even after I open and close Kurzweil.
But this lasts only a few minutes and the problem returns, until I
repeat the cycle all over again.
I have tried doing a clean installation of JAWS and have also got my
computer formatted. But nothing seems to be helping. What may be
wrong here?
Thanks,
Moiz.







.














Re: JAWS 18 slow and sluggish on Windows 10

moiz tundawala
 

Thanks Sieghard. The problem persists even without the antivirus running.
Moiz.f

On 11/28/17, Sieghard Weitzel <sieghard@live.ca> wrote:
Why not just use Microsoft's built-in anti virus, Windows Defender. I
haven't bought third-party anti virus software ever since Security
Essentials for Windows 7 became a free download. I have a retail business
with 5 PC's and my laptop at home, I have staff who uses the internet and
unfortunately not always only for work related stuff and I have never had an
issue with a virus. As far as I can see it Windows Defender doesn't use a
lot of resources and obviously it should play nicely with everything else
since it's made by Microsoft.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz
tundawala
Sent: Monday, November 27, 2017 10:02 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Mario,
I run no other program at startup. My computer had the McAfee antivirus
which I have just uninstalled. I have now moved too Sophos.
Martin, Thanks for letting me know about microsoft accessibility. I haven't
tried getting in touch with them yet. Will do so and let you know what
happens.
Sieghard,
No, I haven't tried JAWS 2018. Will do that too and get back.
Thanks everyone.
Moiz.

On 11/27/17, Sieghard Weitzel <sieghard@live.ca> wrote:
Sorry, Richard, should read the entire thread before repeating the
suggestion somebody else has already made.
One other thing, Moiz, have you tried Jaws 2018 to see if it also does
this?
If your SMNA doesn't cover it you can still download it and use it in
40-minute demo mode, from what you describe this will be long enough
to see if the problem occurs.

Regards,
Sieghard

----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Monday, November 27, 2017 9:52 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

I would also try Microsoft Accessibility and see if they can figure it
out.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz
tundawala
Sent: Monday, November 27, 2017 7:00 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Dear Mario,
They asked me to uninstall JAWS with all its registry files and
reinstall it once again. I followed their instructions but this didn't
solve the problem.
Then I got my computer formatted, but JAWS is as slow and sluggish as
before.
VFO just wrote back once again saying that some other programme might
be interfering with JAWS and that I should go into settings of
programmes like my antivirus and make an exception for Freedom
Scientific. I have uninstalled my antivirus completely to see what
happens, but once again, JAWS becomes slow after every few minutes.
Moiz.

On 11/27/17, Mario <mrb620@hotmail.com> wrote:
Moiz, please let us know what the tech did to fix the problem.

-------- Original Message --------
From: Alan Robbins [mailto:alan1057@me.com]
Sent: Monday, Nov 27, 2017 7:34 AM EST
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

I would suggest contacting VFO via email or phone

Al

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
moiz tundawala
Sent: Sunday, November 26, 2017 4:48 PM
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

Dear All,
JAWS 18 becomes slow and sluggish on my Windows 10 laptop after every
few minutes. I get it back to working normally by unloading and
reloading the application. Strangely enough, I have also noticed that
JAWS starts working fine even after I open and close Kurzweil. But
this lasts only a few minutes and the problem returns, until I repeat
the cycle all over again.
I have tried doing a clean installation of JAWS and have also got my
computer formatted. But nothing seems to be helping. What may be
wrong here?
Thanks,
Moiz.







.



















Re: JAWS 18 slow and sluggish on Windows 10

moiz tundawala
 

No Ron, McAfee and Sophos.
The Microsoft folks also tried disabling Sophos and doing a clean
reboot of my computer. It didn't help.
Moiz.

On 11/27/17, Ron Pelletier <ron.pelletier@sympatico.ca> wrote:
Hi,

Are you, by any chance, using Avast for an antivirus? I had that problem
and got rid of it by removing Avast completely and going to another
antivirus.

Just a thought

Ron & Danvers


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz
tundawala
Sent: Sunday, November 26, 2017 4:48 PM
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

Dear All,
JAWS 18 becomes slow and sluggish on my Windows 10 laptop after every few
minutes. I get it back to working normally by unloading and reloading the
application. Strangely enough, I have also noticed that JAWS starts working
fine even after I open and close Kurzweil. But this lasts only a few minutes
and the problem returns, until I repeat the cycle all over again.
I have tried doing a clean installation of JAWS and have also got my
computer formatted. But nothing seems to be helping. What may be wrong
here?
Thanks,
Moiz.








good windows 10 app updaters

Marvin Hunkin <neilmarvin@...>
 

Hi, for the past few years been using filehippo app manager, but 1.47 , kept giving me connection errors and just searched, filehippo does not support windows 10. So my question is, what other update app managers do you use for windows 10.

Thanks.

 


Virus-free. www.avast.com


Re: Unending problems with firefox

Mario
 

Nate, when I had FF 56, I became aware of the recommendation to install
the ESR release over what I had. but 4 days later FF updated
automatically and silently to version 56.0.2 after I started FF the next
day even though I changed the setting of updating to check but let me
decide when to install it. I wound up uninstalling 56 and reinstalling
ESR, but it updated again in 4 days. I finally wound up uninstalling 56
again more thoroughly and wound up reinstalling ESR, but again FF
updated to 56, so I left it and am using the portable ESR version, but
wondered why the installed version kept updating to 56.

-------- Original Message --------
From: Poppa Bear [mailto:heavens4real@gmail.com]
Sent: Monday, Nov 27, 2017 7:30 PM EST
To: main@jfw.groups.io
Subject: Unending problems with firefox

Hmm,
I am glad that it is working, but you should not have had to uninstall
version 57. Never the less, if it is working then two thumbs up.
Take care,

Nate Kile,
Assistive Technology Instructor, Tech Vision
Specialist in Technology/Training/Teaching for blind/low vision/virtual
instruction for schools
Also Private training to your needs
907-444-3707
Website with hundreds of informational articles & lessons on PC, Office
products, Mac, iPad/iTools and more, all done with keystrokes:
www.yourtechvision.com


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Ibrahim Ajayi
Sent: Monday, November 27, 2017 2:27 PM
To: main@jfw.groups.io
Subject: Re: Unending problems with firefox

Hello again:
I thank all those who took time up to respond to my issue with firefox.
I actually successfully re-installed the extended support release 52.5 a
few hours ago. I had to uninstall firefox 57 before installing the
ESR. I didn't know before then that I have to remove that program. I
thought the ESR works with firefox 57.
All the same, I now have firefox running again on my computer.
Thanking you all again.
Ibrahim.

On 11/27/17, Carol Smith via Groups.Io <carollablady=aol.com@groups.io>
wrote:
Chrome was very easy to install bookmarks or favorites, depending on
which browser you might use. Under the chrome menu, you would find
bookmarks. At the end of the options for bookmarks, there is a prompt
for import bookmarks and settings. I pressed that and all of my
bookmarks were moved into Chrome.

Carol


On 11/27/2017 11:03 AM, Bonnie Vegiard wrote:
I installed the extended release version for 64-bit machine’s, and so
far I’ve had no issues with it. I haven’t used it very much since doing
this.
It was a straightforward install, and I did not run into any
problems. Are use jaws 18 and windows 10. I am interested in
switching to chrome, as I hear a lot of people really like it, but I
have to investigate how to change all my bookmarks over. Also, our
use the one password program, and I have to figure out how to install
the extension for chrome. All this is doable, but I just have not
gotten around to it. I found one password is pretty inconsistent with
Firefox. Does anyone know if it’s any better with chrome?
Thanks, Bonnie

On Nov 25, 2017, at 10:09 AM, Richard Turner
<richardturner42@outlook.com> wrote:

For those who think they installed the ESR version but still cannot
use Firefox, make sure when you run the install file, you get
"Update" as an option. Double check the Help, About after
installation to be sure you have 52.5 ESR 32 bit. At least, some on
this list, have said run the 32 bit version even if you have a 64
bit machine as it works better with Jaws, apparently.
Here is the 32 bit link for US English:
https://download.mozilla.org/?product=firefox-esr-latest-ssl&os=win&
lang=en-US

For all other languages and versions of the ESR, go to:
https://www.mozilla.org/en-US/firefox/organizations/all/

Richard


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
cecropia64
Sent: Saturday, November 25, 2017 7:36 AM
To: main@jfw.groups.io
Subject: Re: Unending problems with firefox

Hi:


I';m having the same issue but I haven't upgraded to Jaws 2018 yet.
In the mean time, I'm using both Internet explorer and NVDA if you
want to use Firefox. IE still works well with Jaws and NVDA is
working well with Firefox for now. Just a little fix to consider.


Stew


On 11/25/2017 2:28 AM, Ibrahim Ajayi wrote:
Hello again:
Firefox, is still not working with JAWS, even with the extended
support release. I downloaded and installed the ESR52.5 program,
and it is running.
But when I open firefox, I get this message:
"Display of tab content is disabled due to incompatibility with
your screen reader. Please update your screenreader, or switch to
firefox extended support release".
Does anyone have this problem even after installing ESR, how did
you get around it.
Or is there is fix for this new probllem created by firefox.
I did refresh firefox as suggested in the firefox help, but nothing
changed. In fact, I've now lost all my bookmarks.
Any help?
Ibrahim in Nigeria.

























.


Re: JAWS 18 slow and sluggish on Windows 10

moiz tundawala
 

Dear All,
I did get in touch with Microsoft Accessibility. They remote accessed
my computer but weren't able to solve the problem. The person has sent
it to her research team for further instructions.
I also downloaded JAWS 2018 and am running it in 40 minute mode. JAWS
remains slow and sluggish.
Can something be wrong with the computer and its settings? I have a
Dell 13 Inspiron 5378.
Thanks,
Moiz.

On 11/27/17, moiz tundawala <moiztundawala@gmail.com> wrote:
Mario,
I run no other program at startup. My computer had the McAfee
antivirus which I have just uninstalled. I have now moved too Sophos.
Martin, Thanks for letting me know about microsoft accessibility. I
haven't tried getting in touch with them yet. Will do so and let you
know what happens.
Sieghard,
No, I haven't tried JAWS 2018. Will do that too and get back.
Thanks everyone.
Moiz.

On 11/27/17, Sieghard Weitzel <sieghard@live.ca> wrote:
Sorry, Richard, should read the entire thread before repeating the
suggestion somebody else has already made.
One other thing, Moiz, have you tried Jaws 2018 to see if it also does
this?
If your SMNA doesn't cover it you can still download it and use it in
40-minute demo mode, from what you describe this will be long enough to
see
if the problem occurs.

Regards,
Sieghard

----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard
Weitzel
Sent: Monday, November 27, 2017 9:52 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

I would also try Microsoft Accessibility and see if they can figure it
out.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz
tundawala
Sent: Monday, November 27, 2017 7:00 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Dear Mario,
They asked me to uninstall JAWS with all its registry files and reinstall
it
once again. I followed their instructions but this didn't solve the
problem.
Then I got my computer formatted, but JAWS is as slow and sluggish as
before.
VFO just wrote back once again saying that some other programme might be
interfering with JAWS and that I should go into settings of programmes
like
my antivirus and make an exception for Freedom Scientific. I have
uninstalled my antivirus completely to see what happens, but once again,
JAWS becomes slow after every few minutes.
Moiz.

On 11/27/17, Mario <mrb620@hotmail.com> wrote:
Moiz, please let us know what the tech did to fix the problem.

-------- Original Message --------
From: Alan Robbins [mailto:alan1057@me.com]
Sent: Monday, Nov 27, 2017 7:34 AM EST
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

I would suggest contacting VFO via email or phone

Al

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz
tundawala
Sent: Sunday, November 26, 2017 4:48 PM
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

Dear All,
JAWS 18 becomes slow and sluggish on my Windows 10 laptop after every
few minutes. I get it back to working normally by unloading and
reloading the application. Strangely enough, I have also noticed that
JAWS starts working fine even after I open and close Kurzweil. But
this lasts only a few minutes and the problem returns, until I repeat
the cycle all over again.
I have tried doing a clean installation of JAWS and have also got my
computer formatted. But nothing seems to be helping. What may be wrong
here?
Thanks,
Moiz.







.














Update on JAWS and jpg files

Alan Robbins
 

Well, did reinstall JAWS 2018 following the other day discussion, and it made no  difference in JAWS reading a jpg file when using the “recognize with jaws” option from the context menu using either the applications key  or shift f10 key. However, if I use the layered keystroke of Jaws key plus space bar, then o for OCR, then f for file,  it performs the necessary action and reads the file with no problem. So that said, not going to fool around calling VFO to figure out why the shortcut does not work on my machine. Using that above approach is  almost as quick and gets the job done which is all that matters to me.

 

Al


Re: JAWS 18 slow and sluggish on Windows 10

Alan Robbins
 

I would ditto this comment and approach.

Al

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Tuesday, November 28, 2017 5:59 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Why not just use Microsoft's built-in anti virus, Windows Defender. I haven't bought third-party anti virus software ever since Security Essentials for Windows 7 became a free download. I have a retail business with 5 PC's and my laptop at home, I have staff who uses the internet and unfortunately not always only for work related stuff and I have never had an issue with a virus. As far as I can see it Windows Defender doesn't use a lot of resources and obviously it should play nicely with everything else since it's made by Microsoft.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz tundawala
Sent: Monday, November 27, 2017 10:02 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Mario,
I run no other program at startup. My computer had the McAfee antivirus which I have just uninstalled. I have now moved too Sophos.
Martin, Thanks for letting me know about microsoft accessibility. I haven't tried getting in touch with them yet. Will do so and let you know what happens.
Sieghard,
No, I haven't tried JAWS 2018. Will do that too and get back.
Thanks everyone.
Moiz.

On 11/27/17, Sieghard Weitzel <sieghard@live.ca> wrote:
Sorry, Richard, should read the entire thread before repeating the
suggestion somebody else has already made.
One other thing, Moiz, have you tried Jaws 2018 to see if it also does this?
If your SMNA doesn't cover it you can still download it and use it in
40-minute demo mode, from what you describe this will be long enough
to see if the problem occurs.

Regards,
Sieghard

----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Monday, November 27, 2017 9:52 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

I would also try Microsoft Accessibility and see if they can figure it out.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz
tundawala
Sent: Monday, November 27, 2017 7:00 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Dear Mario,
They asked me to uninstall JAWS with all its registry files and
reinstall it once again. I followed their instructions but this didn't solve the problem.
Then I got my computer formatted, but JAWS is as slow and sluggish as
before.
VFO just wrote back once again saying that some other programme might
be interfering with JAWS and that I should go into settings of
programmes like my antivirus and make an exception for Freedom
Scientific. I have uninstalled my antivirus completely to see what
happens, but once again, JAWS becomes slow after every few minutes.
Moiz.

On 11/27/17, Mario <mrb620@hotmail.com> wrote:
Moiz, please let us know what the tech did to fix the problem.

-------- Original Message --------
From: Alan Robbins [mailto:alan1057@me.com]
Sent: Monday, Nov 27, 2017 7:34 AM EST
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

I would suggest contacting VFO via email or phone

Al

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
moiz tundawala
Sent: Sunday, November 26, 2017 4:48 PM
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

Dear All,
JAWS 18 becomes slow and sluggish on my Windows 10 laptop after every
few minutes. I get it back to working normally by unloading and
reloading the application. Strangely enough, I have also noticed that
JAWS starts working fine even after I open and close Kurzweil. But
this lasts only a few minutes and the problem returns, until I repeat
the cycle all over again.
I have tried doing a clean installation of JAWS and have also got my
computer formatted. But nothing seems to be helping. What may be
wrong here?
Thanks,
Moiz.







.














Re: decision made Re: need recommendation for new PC

Carol Smith
 

Thanks Tony. As I stated to someone else, the fact is that I have the money right now to pay for the system I purchased. I could have gotten less of a machine, but should it turn out that I need something more later, I now have things in place so that can happen. My 8-year-old PC has served me well enough until the last year or so, so it is now time to take the next step. I guess I had better start looking for all of those passwords and unlock keys, grin.

Take care.

Carol


10:47 PM, Tony wrote:

I tried Office 365 and didn't like it largely because I am in a rural area where high speed internet isn't always so high speed. Fortunately, I got a free copy of 2016 with a low cost laptop.

Other than giving you something to think about other people's ideas aren't worth much in making your decision about what is best for you.

When looking for my latest system I started a bit below where you ended up. After a lot of research and conversations with my vendor, I added to memory and storage. Also, because I wanted more hardware reliability, I had to change some of the components.

I am pleased with the performance and stability improvements I have and believe you will be as well.

Tony


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Carol Smith via Groups.Io
Sent: Monday, November 27, 2017 9:08 PM
To: main@jfw.groups.io
Subject: Re: decision made Re: need recommendation for new PC

Thanks. I am glad to see at least one person feels the same way I do.
I put the money into the PC because I want something that will survive for a while. I can always change my mind later about Office, but I had the money now, so decided it was time to get the PC. I feel it will last a good while. Carol


On 11/27/2017 9:19 PM, Carolyn Arnold wrote:
I got 2013 when I bought my computer two and a half years ago. I am not sorry.

Best from,

Carolyn

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Carol Smith via Groups.Io
Sent: Monday, November 27, 2017 8:19 PM
To: main@jfw.groups.io
Subject: Re: decision made Re: need recommendation for new PC

I know people think I did not do right by getting Office 365, but about the only thing I use Office for is some spreadsheet work and it works for printing labels. So, unless I come up with some very heavy reason for using Office, I feel the current upgrade from 2007 to 2016 should be adequate for some time. Thank you all for your feedback.

Carol


On 11/27/2017 12:00 AM, Les Kriegler wrote:
Hi Sieghard,

When I purchased my subscription to Office 365, it was $69.95 for the first year, $59.95 after that. Perhaps that has changed and it's $59.95 for the first year. That would be a good thing. Definitely worth purchasing, as you get updates as they come out, and with the way Windows is being updated, that's the best way to go now, in my opinion.

Les

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Sunday, November 26, 2017 10:08 PM
To: main@jfw.groups.io
Subject: Re: decision made Re: need recommendation for new PC

Hi Carol,

Two things: the Windows Pro upgrade was unnecessary, makes not much sense unless you need to connect to domains. Second, I hope you got Office 365 which is the subscription based service. If you need it just for yourself it is I think $59.95 in the States and you just pay this every year and in turn you are always entitled to the latest Office downloads and as a bonus you get 1 Tb of OneDrive storage and 60 minutes of Skype calling to regular phone lines a month. The Skype calling may not be something you use, but if you bought 1 Tb of cloud storage from Dropbox it would cost you a lot more than the entire Office subscription.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Carol Smith via Groups.Io
Sent: Sunday, November 26, 2017 6:38 PM
To: main@jfw.groups.io
Subject: Re: decision made Re: need recommendation for new PC

Hi,

I am getting used to Chrome. It crashes, but I have reached the point of saying it is more my PC than the program.

My new PC is ordered. It will have a 256 g SSD and a 2 t HDD. I
have gone overboard and purchased a PC with everything but the
kitchen sink, grin. It is a 6 core i-7 series 8 from Dell. There is
16 g ram and I see no reason why I should have a slow machine after this.
Since I went this far, I went ahead and upgraded the Office to 2016
and decided to get Windows Pro, even though I might not need it. One
never knows...I might decided to set up a network at some point.
(One never knows about these things.)

Carol


On 11/26/2017 6:04 PM, Les Kriegler wrote:
Hi Carol,

I think you'll find that web pages will load faster, although I'm certain the browser has something to do with that. Google Chrome is my browser of choice now. In my case, the SSD drive is built in, but it was on my other machine with 8 GV of RAM, so perhaps it doesn't matter as much. I was always told that if I had to make a choice between processor speed and memory, go for the extra memory.

Les

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Carol Smith via Groups.Io
Sent: Sunday, November 26, 2017 12:49 PM
To: main@jfw.groups.io
Subject: Re: decision made Re: need recommendation for new PC

Hi Les,

Thank you. I never was much of an Office user. I didn't like all of the extra chatter. You know, the things like themes, styles and some other stuff that I can't tell you what it was, grin. Anyway, I think I shall still install it as it will be needed for other things.

Carol


On 11/26/2017 8:34 AM, Les Kriegler wrote:
Carol, I had a system with 8 GB of RAM, and now have one with 16. I see a major speed increase with loading of Office Programs. It makes my 8 GB system seem almost slow. Good luck.

Les

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Carol Smith via Groups.Io
Sent: Sunday, November 26, 2017 6:11 AM
To: main@jfw.groups.io
Subject: Re: decision made Re: need recommendation for new PC

I should also add that I am not totally set on getting Pro, and, if I find I need it later, I am sure Microsoft won't mind selling me an upgrade, grin.

Also, I don't think I need 16g ram, but that is what it comes with, so I won't worry about it. My biggest thing is the SSD and I am sure I should be able to tork that out.

Carol


On 11/25/2017 10:22 PM, Sieghard Weitzel wrote:
Hi Carol,

What do you do that requires Windows 10 Pro, just curious?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Carol Smith via Groups.Io
Sent: Saturday, November 25, 2017 6:38 PM
To: main@jfw.groups.io
Subject: Re: decision made Re: need recommendation for new PC

HaHaHaHa!! Yes, I am going to tell. I just finished looking at one and am almost considering it. It is a Dell xsp. Here are some of the specs:

I-7 quad core, 3.2
16 g ram
2 t hard drive (I want an SSD)
Win10 home, I want Pro
1 DVD/CD drive (doesn't say plus or minus) a wired keyboard and laser mouse does not come with Office It has an HDMI port, BlueTooth WiFi, 2 USB2 ports, and the rest of the ports are USB 3, 3-c and 3-1, totaling 12 ports. There is one SD slot which will handle SD, SDHC and SDXC.
Graphic CardNVIDIA GeForce GTX 1050Ti

OK, folks, there you have it. Price right now (Black Friday) $999 + $15 shipping and Indiana sales tax. So, that means I also need to buy the SSD and Office. There is no monitor, but I should be able to plug in my old VGA. Thanks to all that made suggestions.

Carol


On 11/25/2017 7:04 PM, Sieghard Weitzel wrote:
Now after all that you won't tell us what you decided to get so a
dozen of us on the list can tell you why you should and why you
shouldn't get that particular PC *smile*


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Carol Smith via Groups.Io
Sent: Saturday, November 25, 2017 3:25 PM
To: main@jfw.groups.io
Subject: decision made Re: need recommendation for new PC

Thank you. I think I have made my decision. Now, I need to start working on where I will get it.

Carol

On 11/25/2017 2:10 PM, Sieghard Weitzel wrote:
I have some 480 Gb SSD's and have quite a bit of stuff on there and I don't notice a major slow-down.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf
Of Carol Smith via Groups.Io
Sent: Saturday, November 25, 2017 4:45 AM
To: main@jfw.groups.io
Subject: Re: need recommendation for new PC

Hi Sieghard,

I have one last question about the SSD. If I start getting lots of files on the SSD, will it slow down in performance? If this is the case, shouldn't I get a smaller SSD and only keep those files that must reside there and place everthing else on a secondary or external drive?
Thank you for your help.

Carol



On 11/24/2017 8:21 PM, Sieghard Weitzel wrote:
With email you typically don't have a choice or at least it's much more difficult to store your Outlook.pst file (if Outlook is what you use) on a different drive than the default used by Outlook.
Other stuff like documents and especially music files and pictures and videos you should have on a different drive. It really depends on how much data you have and how large of an SSD you buy, if you have a 480 Gb or 512 Gb SSD and you only have 100 or 200 Gb of stuff then you might as well have it on the SSD.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf
Of Carol Smith via Groups.Io
Sent: Friday, November 24, 2017 3:29 PM
To: main@jfw.groups.io
Subject: Re: need recommendation for new PC

Hi Sieghard,

I think I have received more information today on this subject than I have ever received, grin. I have a lot to think about. One question, is it best to install all programs to the SSD and store their results on a different drive, i.e. load Goldwave from drive c and write results to drive d, or should I write results to drive c also and then move the files to drive d? Should my documents and email , etc be stored on drive c?

Carol


On 11/24/2017 4:35 PM, Sieghard Weitzel wrote:
Hi Carol,

Just take a look at what is out there at a good deal. As others have pointed out, 8 Gb of RAM is pretty good, I don't subscribe to Kelly's believe that you need the latest i7 processor, most of my PC's at my store have I5 processors and they do just fine, but if the price difference is not too big then there is no reason to go with an I7.
I think if I had a choice between an I7 PC with a regular hard drive and an I5 option with an SSD for a similar price then I'd choose the I5 with SSD because you do get much better performance from an SSD. Of course if you have tons of data you might want a regular hard drive or you can go with a smaller SSD just for the OS and your applications and use a USB 3 external hard drive for your data.
SSD's are not bad now even the ones around 480 to 512 Gb, but the 240 Gb ones are still cheaper and if you are not worried about lots of data then a smaller SSD will be just fine, even a 120 Gb is 3 times what you need to run just Windows and Office and a few other things.
Earlier this year I purchased a couple of HP Elite Mini PC's, these are not laptops, but just very small PC's. I really like them.

Regards,
Sieghard


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf
Of Randy Barnett
Sent: Friday, November 24, 2017 1:11 PM
To: main@jfw.groups.io
Subject: Re: need recommendation for new PC

You dont need a super expensive system. You do need the fastest I5 processor you can afford and 8GB of ram. Everything else is optional.
the onboard sound, video and network is fine.
A good SSD is very nice to have. I like Samsung myself.
256GB is fine for your OS and programs. A seperate multi TB HDD is good for music and other things like One drive and dropbox On 11/24/2017 6:00 AM, Carol Smith via Groups.Io wrote:
Hi,

I must get a new PC. I am looking for suggestions for one
that will meet the best use criteria for speech. Is 8g ram
enough or should I get 12? Should I get both SSD and SETA
frives? If I neeed SSD, how large should it be? Generally,
which would be the best brand? I know this is a personal
choice. I have had Dells for the last two computers and am
wondering if something else would be better. I have Office 2007. Can I use 2007 on a win10 system or Should I get 2016?
My current PC is almost 8 years old and is beginning to do
some wierd stuff, so I thought I had better take care of
getting a new one before this one gives up.

Finally, does anyone use a hybred and what do they think of it.
I know I do not want a notebook, so it must be either a
hybred, a decent laptop or another desktop. Thanks for any suggestions.
Oh yes, I would like to get one on sale today, grin.

Carol

























Re: JAWS 18 slow and sluggish on Windows 10

 

Why not just use Microsoft's built-in anti virus, Windows Defender. I haven't bought third-party anti virus software ever since Security Essentials for Windows 7 became a free download. I have a retail business with 5 PC's and my laptop at home, I have staff who uses the internet and unfortunately not always only for work related stuff and I have never had an issue with a virus. As far as I can see it Windows Defender doesn't use a lot of resources and obviously it should play nicely with everything else since it's made by Microsoft.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz tundawala
Sent: Monday, November 27, 2017 10:02 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Mario,
I run no other program at startup. My computer had the McAfee antivirus which I have just uninstalled. I have now moved too Sophos.
Martin, Thanks for letting me know about microsoft accessibility. I haven't tried getting in touch with them yet. Will do so and let you know what happens.
Sieghard,
No, I haven't tried JAWS 2018. Will do that too and get back.
Thanks everyone.
Moiz.

On 11/27/17, Sieghard Weitzel <sieghard@live.ca> wrote:
Sorry, Richard, should read the entire thread before repeating the
suggestion somebody else has already made.
One other thing, Moiz, have you tried Jaws 2018 to see if it also does this?
If your SMNA doesn't cover it you can still download it and use it in
40-minute demo mode, from what you describe this will be long enough
to see if the problem occurs.

Regards,
Sieghard

----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Monday, November 27, 2017 9:52 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

I would also try Microsoft Accessibility and see if they can figure it out.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of moiz
tundawala
Sent: Monday, November 27, 2017 7:00 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 slow and sluggish on Windows 10

Dear Mario,
They asked me to uninstall JAWS with all its registry files and
reinstall it once again. I followed their instructions but this didn't solve the problem.
Then I got my computer formatted, but JAWS is as slow and sluggish as
before.
VFO just wrote back once again saying that some other programme might
be interfering with JAWS and that I should go into settings of
programmes like my antivirus and make an exception for Freedom
Scientific. I have uninstalled my antivirus completely to see what
happens, but once again, JAWS becomes slow after every few minutes.
Moiz.

On 11/27/17, Mario <mrb620@hotmail.com> wrote:
Moiz, please let us know what the tech did to fix the problem.

-------- Original Message --------
From: Alan Robbins [mailto:alan1057@me.com]
Sent: Monday, Nov 27, 2017 7:34 AM EST
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

I would suggest contacting VFO via email or phone

Al

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
moiz tundawala
Sent: Sunday, November 26, 2017 4:48 PM
To: main@jfw.groups.io
Subject: JAWS 18 slow and sluggish on Windows 10

Dear All,
JAWS 18 becomes slow and sluggish on my Windows 10 laptop after every
few minutes. I get it back to working normally by unloading and
reloading the application. Strangely enough, I have also noticed that
JAWS starts working fine even after I open and close Kurzweil. But
this lasts only a few minutes and the problem returns, until I repeat
the cycle all over again.
I have tried doing a clean installation of JAWS and have also got my
computer formatted. But nothing seems to be helping. What may be
wrong here?
Thanks,
Moiz.







.