Date   

Re: problem with Jaws and, at least, Thunderbird

Melissa Stott
 

Ok, try pressing Control+W.  That should close the messages. That’s what I had to do when I was using Thunderbird.

 

Sent from Mail for Windows 10

 

From: Carol Smith via Groups.Io
Sent: Saturday, June 3, 2017 2:21 PM
To: main@jfw.groups.io
Subject: Re: problem with Jaws and, at least, Thunderbird

 

Hi,

 

In response, that reminded me that I did not give all of the

information.  I tried pressing the escape key to get out of the unspoken

email.  It did not close the message, but it did say I, believe, virtual

cursor.  At any rate, I could not get out of the message without doing

an alt-f4 to close the message.  Sometimes, the only way to get out of

the problem, because I end up with no speach, is to close Jaws.  Funny

thing about that is that Jaws says closing Jaws.

 

Carol

 

 

 

On 6/3/2017 1:47 PM, Robert Logue wrote:

> Can't help but I've had that problem too.  It is as if Jaws won't turn

> on the virtual cursor. When I press numpad plus to chec Jaws says pc

> cursor. I also make sure to toggle the virtual cursor on with insert z.

> Bob

> On 2017-06-03 5:30 AM, Carol Smith via Groups.Io wrote:

>> Hello Group Members,

>> 

>> I am running Win7 PC with Jaws 18 and have a problem wherein when

>> reading messages in Thunderbird, I press enter on a message and

>> everything is fine for a number of messages.  Then, all of a sudden,

>> Jaws will read the subject line and add something about where my

>> email files are stored and then, there is no more speech.  Sometimes,

>> well, at least twice, it worked for me to invoke the touch cursor and

>> then the PC cursor and Jaws would read the email.

>> 

>> I can tab out of the email and Jaws will read everything else, but

>> going back to the email message, there is no speech.  It is not

>> related to one message, as I can go back to a message that was

>> already read and it will have the same issue.

>> 

>> The only way I have found to solve the issue is to unload Jaws and

>> start it up again.

>> 

>> Any helpful suggestions would be greatly appreciated. Sometimes, I

>> will reload and only get through a couple of messages before this

>> happens again.  At other times, I can do all of my email, often with

>> over 100 messages with no trouble at all.

>> 

>> Thank you.

>> 

>> Carol

>> 

>> 

>> 

>> 

>> 

>

 

 

 

 


Re: problem with Jaws and, at least, Thunderbird

Carol Smith
 

It doesn't seem to matter what is open for me to lose speach.

Carol



On 6/3/2017 1:49 PM, Maria Campbell wrote:
That only happens to me if I have Winamp open along with my email.


lucky1inct@...
Faithfulness does not begin with large tasks-if it is not present in small things, it does not exist at all.

On 6/3/2017 1:47 PM, Robert Logue wrote:
Can't help but I've had that problem too.  It is as if Jaws won't turn on the virtual cursor. When I press numpad plus to chec Jaws says pc cursor. I also make sure to toggle the virtual cursor on with insert z.


Bob

On 2017-06-03 5:30 AM, Carol Smith via Groups.Io wrote:
Hello Group Members,

I am running Win7 PC with Jaws 18 and have a problem wherein when reading messages in Thunderbird, I press enter on a message and everything is fine for a number of messages.  Then, all of a sudden, Jaws will read the subject line and add something about where my email files are stored and then, there is no more speech.  Sometimes, well, at least twice, it worked for me to invoke the touch cursor and then the PC cursor and Jaws would read the email.

I can tab out of the email and Jaws will read everything else, but going back to the email message, there is no speech.  It is not related to one message, as I can go back to a message that was already read and it will have the same issue.

The only way I have found to solve the issue is to unload Jaws and start it up again.

Any helpful suggestions would be greatly appreciated. Sometimes, I will reload and only get through a couple of messages before this happens again.  At other times, I can do all of my email, often with over 100 messages with no trouble at all.

Thank you.

Carol
















Re: problem with Jaws and, at least, Thunderbird

Carol Smith
 

Hi,

In response, that reminded me that I did not give all of the information. I tried pressing the escape key to get out of the unspoken email. It did not close the message, but it did say I, believe, virtual cursor. At any rate, I could not get out of the message without doing an alt-f4 to close the message. Sometimes, the only way to get out of the problem, because I end up with no speach, is to close Jaws. Funny thing about that is that Jaws says closing Jaws.

Carol

On 6/3/2017 1:47 PM, Robert Logue wrote:
Can't help but I've had that problem too. It is as if Jaws won't turn on the virtual cursor. When I press numpad plus to chec Jaws says pc cursor. I also make sure to toggle the virtual cursor on with insert z.


Bob

On 2017-06-03 5:30 AM, Carol Smith via Groups.Io wrote:
Hello Group Members,

I am running Win7 PC with Jaws 18 and have a problem wherein when reading messages in Thunderbird, I press enter on a message and everything is fine for a number of messages. Then, all of a sudden, Jaws will read the subject line and add something about where my email files are stored and then, there is no more speech. Sometimes, well, at least twice, it worked for me to invoke the touch cursor and then the PC cursor and Jaws would read the email.

I can tab out of the email and Jaws will read everything else, but going back to the email message, there is no speech. It is not related to one message, as I can go back to a message that was already read and it will have the same issue.

The only way I have found to solve the issue is to unload Jaws and start it up again.

Any helpful suggestions would be greatly appreciated. Sometimes, I will reload and only get through a couple of messages before this happens again. At other times, I can do all of my email, often with over 100 messages with no trouble at all.

Thank you.

Carol







Re: Speeding up the JAWS starting time?

Tony
 

I’ve had the bloat problem in the past but this workstation came with very little of it.  Most of the bloat came with Windows.  I have downloaded the 1703 installation file and will probably install it after Dell finishes determining why my audio disappears from time to time.  I don’t want to give them any excuses to stop working on the problem.

 

Tony

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Saturday, June 03, 2017 12:19 PM
To: main@jfw.groups.io
Subject: Re: Speeding up the JAWS starting time?

 

I should have mentioned that bothmy laptops have SSD

‘s, the old one came with a regular hard drive at the time, but I upgraded it immediately to an SSD, my new Asus Zenbook which compared to the old Acer is a pretty high-end computer, came with 16 Gb of RAM and a 512 SSD. It came with Windows 10 Home which I have since upgraded to Pro via a paid upgrade. I could have simply installed Windows 10 Pro from scratch, but this laptop unlike many others I have bought in the past came with more or less no preinstalled junk or bloatware and it ran so good out of the box that I didn’t feel it would make a difference.

I heard Del is a bit known for putting all sorts of stuff on their machines and if it’s a real concern I still think installing from scratch is your best option.

 

Regards,

Sieghard

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tony
Sent: Saturday, June 3, 2017 10:09 AM
To: main@jfw.groups.io
Subject: Re: Speeding up the JAWS starting time?

 

It is a new machine with little junk installed.  Both Microsoft Disability Support and Dell Pro Support have looked at it.  Microsoft said wait for the 1703 update.  I did, it got worse.  Dell is still trying to figure out what is going on.

 

The Dell tech is pretty knowledgable and has solved a couple of Dell driver problems.  I’ll point out to her that your machine, which should be a bit slower based on the SSD, takes only about half the time my machine takes to boot.

 

Thanks

 

Tony

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Saturday, June 03, 2017 12:02 AM
To: main@jfw.groups.io
Subject: Re: Speeding up the JAWS starting time?

 

You might want to reinstall Windows 10 then, I have both a 5-year old Acer laptop with an iI5 processor from backthen and a new Asus Zenbook with an I7 Skylake processor, both have Windows 10 Creator’s Update and Jaws 18 and while the old Acer takes maybe a bit longer, both boot very fast. If my Asus is shut down and I press the button to turn it on it takes about 10 seconds for it to boot to the password/PIN prompt, then after I enter my PIN the desktop visually is there in about 2 or 3 seconds, Jaws takes maybe another 6 or 8 seconds to speak.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tony
Sent: Friday, June 2, 2017 7:22 AM
To: main@jfw.groups.io
Subject: Re: Speeding up the JAWS starting time?

 

There are times when Windows is busy cleaning up some mess or finishing updates that take longer than expected.

 

My old machine was taking 4 minutes to jaws speech.  It was not a slow machine but had been running for two years without much in the way of cleanup.  I installed a SSD and the boot time dropped to24 seconds without making any other changes.

 

My new Xeon Win 10machine with a faster SSD and more RAM takes twice as long to boot.  So much for progress.

 

Tony

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of David & his pack of dogs
Sent: Friday, June 02, 2017 3:51 AM
To: main@jfw.groups.io
Subject: Speeding up the JAWS starting time?

 

I got a slight scare earlier this morning.  I restarted the computer and there was no JAWS starting up.  NVDA started up on the login screen but then went silent.  JAWS finally came on.  My question is, is there anyway to get it to come on quicker?  Honestly, I could have drank a cup of coffee waiting for JAWS to start speaking. 


Re: problem with Jaws and, at least, Thunderbird

Maria Campbell
 

That only happens to me if I have Winamp open along with my email.


lucky1inct@gmail.com
Faithfulness does not begin with large tasks-if it is not present in small things, it does not exist at all.

On 6/3/2017 1:47 PM, Robert Logue wrote:
Can't help but I've had that problem too. It is as if Jaws won't turn on the virtual cursor. When I press numpad plus to chec Jaws says pc cursor. I also make sure to toggle the virtual cursor on with insert z.


Bob

On 2017-06-03 5:30 AM, Carol Smith via Groups.Io wrote:
Hello Group Members,

I am running Win7 PC with Jaws 18 and have a problem wherein when reading messages in Thunderbird, I press enter on a message and everything is fine for a number of messages. Then, all of a sudden, Jaws will read the subject line and add something about where my email files are stored and then, there is no more speech. Sometimes, well, at least twice, it worked for me to invoke the touch cursor and then the PC cursor and Jaws would read the email.

I can tab out of the email and Jaws will read everything else, but going back to the email message, there is no speech. It is not related to one message, as I can go back to a message that was already read and it will have the same issue.

The only way I have found to solve the issue is to unload Jaws and start it up again.

Any helpful suggestions would be greatly appreciated. Sometimes, I will reload and only get through a couple of messages before this happens again. At other times, I can do all of my email, often with over 100 messages with no trouble at all.

Thank you.

Carol






Re: problem with Jaws and, at least, Thunderbird

Robert Logue
 

Can't help but I've had that problem too. It is as if Jaws won't turn on the virtual cursor. When I press numpad plus to chec Jaws says pc cursor. I also make sure to toggle the virtual cursor on with insert z.


Bob

On 2017-06-03 5:30 AM, Carol Smith via Groups.Io wrote:
Hello Group Members,

I am running Win7 PC with Jaws 18 and have a problem wherein when reading messages in Thunderbird, I press enter on a message and everything is fine for a number of messages. Then, all of a sudden, Jaws will read the subject line and add something about where my email files are stored and then, there is no more speech. Sometimes, well, at least twice, it worked for me to invoke the touch cursor and then the PC cursor and Jaws would read the email.

I can tab out of the email and Jaws will read everything else, but going back to the email message, there is no speech. It is not related to one message, as I can go back to a message that was already read and it will have the same issue.

The only way I have found to solve the issue is to unload Jaws and start it up again.

Any helpful suggestions would be greatly appreciated. Sometimes, I will reload and only get through a couple of messages before this happens again. At other times, I can do all of my email, often with over 100 messages with no trouble at all.

Thank you.

Carol




Re: Speeding up the JAWS starting time?

 

I should have mentioned that bothmy laptops have SSD

‘s, the old one came with a regular hard drive at the time, but I upgraded it immediately to an SSD, my new Asus Zenbook which compared to the old Acer is a pretty high-end computer, came with 16 Gb of RAM and a 512 SSD. It came with Windows 10 Home which I have since upgraded to Pro via a paid upgrade. I could have simply installed Windows 10 Pro from scratch, but this laptop unlike many others I have bought in the past came with more or less no preinstalled junk or bloatware and it ran so good out of the box that I didn’t feel it would make a difference.

I heard Del is a bit known for putting all sorts of stuff on their machines and if it’s a real concern I still think installing from scratch is your best option.

 

Regards,

Sieghard

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tony
Sent: Saturday, June 3, 2017 10:09 AM
To: main@jfw.groups.io
Subject: Re: Speeding up the JAWS starting time?

 

It is a new machine with little junk installed.  Both Microsoft Disability Support and Dell Pro Support have looked at it.  Microsoft said wait for the 1703 update.  I did, it got worse.  Dell is still trying to figure out what is going on.

 

The Dell tech is pretty knowledgable and has solved a couple of Dell driver problems.  I’ll point out to her that your machine, which should be a bit slower based on the SSD, takes only about half the time my machine takes to boot.

 

Thanks

 

Tony

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Saturday, June 03, 2017 12:02 AM
To: main@jfw.groups.io
Subject: Re: Speeding up the JAWS starting time?

 

You might want to reinstall Windows 10 then, I have both a 5-year old Acer laptop with an iI5 processor from backthen and a new Asus Zenbook with an I7 Skylake processor, both have Windows 10 Creator’s Update and Jaws 18 and while the old Acer takes maybe a bit longer, both boot very fast. If my Asus is shut down and I press the button to turn it on it takes about 10 seconds for it to boot to the password/PIN prompt, then after I enter my PIN the desktop visually is there in about 2 or 3 seconds, Jaws takes maybe another 6 or 8 seconds to speak.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tony
Sent: Friday, June 2, 2017 7:22 AM
To: main@jfw.groups.io
Subject: Re: Speeding up the JAWS starting time?

 

There are times when Windows is busy cleaning up some mess or finishing updates that take longer than expected.

 

My old machine was taking 4 minutes to jaws speech.  It was not a slow machine but had been running for two years without much in the way of cleanup.  I installed a SSD and the boot time dropped to24 seconds without making any other changes.

 

My new Xeon Win 10machine with a faster SSD and more RAM takes twice as long to boot.  So much for progress.

 

Tony

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of David & his pack of dogs
Sent: Friday, June 02, 2017 3:51 AM
To: main@jfw.groups.io
Subject: Speeding up the JAWS starting time?

 

I got a slight scare earlier this morning.  I restarted the computer and there was no JAWS starting up.  NVDA started up on the login screen but then went silent.  JAWS finally came on.  My question is, is there anyway to get it to come on quicker?  Honestly, I could have drank a cup of coffee waiting for JAWS to start speaking. 


Re: Speeding up the JAWS starting time?

Tony
 

It is a new machine with little junk installed.  Both Microsoft Disability Support and Dell Pro Support have looked at it.  Microsoft said wait for the 1703 update.  I did, it got worse.  Dell is still trying to figure out what is going on.

 

The Dell tech is pretty knowledgable and has solved a couple of Dell driver problems.  I’ll point out to her that your machine, which should be a bit slower based on the SSD, takes only about half the time my machine takes to boot.

 

Thanks

 

Tony

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Saturday, June 03, 2017 12:02 AM
To: main@jfw.groups.io
Subject: Re: Speeding up the JAWS starting time?

 

You might want to reinstall Windows 10 then, I have both a 5-year old Acer laptop with an iI5 processor from backthen and a new Asus Zenbook with an I7 Skylake processor, both have Windows 10 Creator’s Update and Jaws 18 and while the old Acer takes maybe a bit longer, both boot very fast. If my Asus is shut down and I press the button to turn it on it takes about 10 seconds for it to boot to the password/PIN prompt, then after I enter my PIN the desktop visually is there in about 2 or 3 seconds, Jaws takes maybe another 6 or 8 seconds to speak.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tony
Sent: Friday, June 2, 2017 7:22 AM
To: main@jfw.groups.io
Subject: Re: Speeding up the JAWS starting time?

 

There are times when Windows is busy cleaning up some mess or finishing updates that take longer than expected.

 

My old machine was taking 4 minutes to jaws speech.  It was not a slow machine but had been running for two years without much in the way of cleanup.  I installed a SSD and the boot time dropped to24 seconds without making any other changes.

 

My new Xeon Win 10machine with a faster SSD and more RAM takes twice as long to boot.  So much for progress.

 

Tony

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of David & his pack of dogs
Sent: Friday, June 02, 2017 3:51 AM
To: main@jfw.groups.io
Subject: Speeding up the JAWS starting time?

 

I got a slight scare earlier this morning.  I restarted the computer and there was no JAWS starting up.  NVDA started up on the login screen but then went silent.  JAWS finally came on.  My question is, is there anyway to get it to come on quicker?  Honestly, I could have drank a cup of coffee waiting for JAWS to start speaking. 


Re: Word 2010 help, please. How can I reduce the text area for a document?

 

Keith,

         Also, check your e-mail.  I sent you something directly and we were typing at the same moment.
--
Brian  Windows 10 Home, 64-Bit, Version 1703, Build 15063.332

 
If you don't like someone, the way he holds his spoon will make you furious; if you do like him, he can turn his plate over into your lap and you won't mind.     ~ Irving Becker


Re: Word 2010 help, please. How can I reduce the text area for a document?

Kramlinger, Keith G., M.D.
 

I can do that. Thanks.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brian Vogel
Sent: Saturday, June 03, 2017 11:18 AM
To: main@jfw.groups.io
Subject: Re: Word 2010 help, please. How can I reduce the text area for a document?

 

Keith,

         I'm sorry I cannot step-by-step you through this, as I've not done it with a screen reader and don't have the time today to try.

         The above being said, using Text Boxes in your document sized to your cut size is your best bet.  If you're willing to go slightly shorter than your 6 inch height you could fit four text boxes on a single sheet of 8.5 x 11" paper.

--
Brian  Windows 10 Home, 64-Bit, Version 1703, Build 15063.332

 
If you don't like someone, the way he holds his spoon will make you furious; if you do like him, he can turn his plate over into your lap and you won't mind.     ~ Irving Becker


Re: problem with Jaws and, at least, Thunderbird

Melissa Stott
 

You are quite welcome!  I hope that your issue gets resolved.

 

Sent from Mail for Windows 10

 

From: Carol Smith via Groups.Io
Sent: Saturday, June 3, 2017 11:07 AM
To: main@jfw.groups.io
Subject: Re: problem with Jaws and, at least, Thunderbird

 

Thank you for your response.  I didn't like the way the latest version behaved with Window-Eyes, so I removed it and went back to version 31.  When I get the opportunity, I will updateThunderbird again and see if it is any better with Jaws.  Right now though, I am still switching back and forth from one screen reader to the other.

Carol




On 6/3/2017 10:41 AM, Melissa Stott wrote:

Have you tried uninstalling then reinstalling Jaws?  Don’t know if this will help or not. It could be in the latest update of Thunderbird.

 

Sent from Mail for Windows 10

 

From: Carol Smith via Groups.Io
Sent: Saturday, June 3, 2017 7:30 AM
To: main@jfw.groups.io
Subject: problem with Jaws and, at least, Thunderbird

 

Hello Group Members,

 

I am running Win7 PC with Jaws 18 and have a problem wherein when

reading messages in Thunderbird, I press enter on a message and

everything is fine for a number of messages.  Then, all of a sudden,

Jaws will read the subject line and add something about where my email

files are stored and then, there is no more speech.  Sometimes, well, at

least twice, it worked for me to invoke the touch cursor and then the PC

cursor and Jaws would read the email.

 

I can tab out of the email and Jaws will read everything else, but going

back to the email message, there is no speech.  It is not related to one

message, as I can go back to a message that was already read and it will

have the same issue.

 

The only way I have found to solve the issue is to unload Jaws and start

it up again.

 

Any helpful suggestions would be greatly appreciated.  Sometimes, I will

reload and only get through a couple of messages before this happens

again.  At other times, I can do all of my email, often with over 100

messages with no trouble at all.

 

Thank you.

 

Carol

 

 

 

 

 

 

 


Re: Word 2010 help, please. How can I reduce the text area for a document?

 

Keith,

         I'm sorry I cannot step-by-step you through this, as I've not done it with a screen reader and don't have the time today to try.

         The above being said, using Text Boxes in your document sized to your cut size is your best bet.  If you're willing to go slightly shorter than your 6 inch height you could fit four text boxes on a single sheet of 8.5 x 11" paper.

--
Brian  Windows 10 Home, 64-Bit, Version 1703, Build 15063.332

 
If you don't like someone, the way he holds his spoon will make you furious; if you do like him, he can turn his plate over into your lap and you won't mind.     ~ Irving Becker


Word 2010 help, please. How can I reduce the text area for a document?

Kramlinger, Keith G., M.D.
 

Hi,

 

I’m preparing a several paragraph document within Word 2010 using Windows 7.

 

This document will be included in a graduation card.

 

I want to insert the text into a document that will eventually be cut down with scissors by a sighted person to fit within the card, having first been printed in the smaller size on a regular sized 8 ½ by 11 sheet of paper.

 

How can I reduce the text field to a 4 inch by 6 inch area? I’m not familiar with doing this within Word, so would very much appreciate a step by step guide.

 

Thanks in advance, Keith


Re: problem with Jaws and, at least, Thunderbird

Carol Smith
 

Thank you for your response.  I didn't like the way the latest version behaved with Window-Eyes, so I removed it and went back to version 31.  When I get the opportunity, I will updateThunderbird again and see if it is any better with Jaws.  Right now though, I am still switching back and forth from one screen reader to the other.

Carol




On 6/3/2017 10:41 AM, Melissa Stott wrote:

Have you tried uninstalling then reinstalling Jaws?  Don’t know if this will help or not. It could be in the latest update of Thunderbird.

 

Sent from Mail for Windows 10

 

From: Carol Smith via Groups.Io
Sent: Saturday, June 3, 2017 7:30 AM
To: main@jfw.groups.io
Subject: problem with Jaws and, at least, Thunderbird

 

Hello Group Members,

 

I am running Win7 PC with Jaws 18 and have a problem wherein when

reading messages in Thunderbird, I press enter on a message and

everything is fine for a number of messages.  Then, all of a sudden,

Jaws will read the subject line and add something about where my email

files are stored and then, there is no more speech.  Sometimes, well, at

least twice, it worked for me to invoke the touch cursor and then the PC

cursor and Jaws would read the email.

 

I can tab out of the email and Jaws will read everything else, but going

back to the email message, there is no speech.  It is not related to one

message, as I can go back to a message that was already read and it will

have the same issue.

 

The only way I have found to solve the issue is to unload Jaws and start

it up again.

 

Any helpful suggestions would be greatly appreciated.  Sometimes, I will

reload and only get through a couple of messages before this happens

again.  At other times, I can do all of my email, often with over 100

messages with no trouble at all.

 

Thank you.

 

Carol

 

 

 

 

 



Re: problem with Jaws and, at least, Thunderbird

Melissa Stott
 

Have you tried uninstalling then reinstalling Jaws?  Don’t know if this will help or not. It could be in the latest update of Thunderbird.

 

Sent from Mail for Windows 10

 

From: Carol Smith via Groups.Io
Sent: Saturday, June 3, 2017 7:30 AM
To: main@jfw.groups.io
Subject: problem with Jaws and, at least, Thunderbird

 

Hello Group Members,

 

I am running Win7 PC with Jaws 18 and have a problem wherein when

reading messages in Thunderbird, I press enter on a message and

everything is fine for a number of messages.  Then, all of a sudden,

Jaws will read the subject line and add something about where my email

files are stored and then, there is no more speech.  Sometimes, well, at

least twice, it worked for me to invoke the touch cursor and then the PC

cursor and Jaws would read the email.

 

I can tab out of the email and Jaws will read everything else, but going

back to the email message, there is no speech.  It is not related to one

message, as I can go back to a message that was already read and it will

have the same issue.

 

The only way I have found to solve the issue is to unload Jaws and start

it up again.

 

Any helpful suggestions would be greatly appreciated.  Sometimes, I will

reload and only get through a couple of messages before this happens

again.  At other times, I can do all of my email, often with over 100

messages with no trouble at all.

 

Thank you.

 

Carol

 

 

 

 

 


problem with Jaws and, at least, Thunderbird

Carol Smith
 

Hello Group Members,

I am running Win7 PC with Jaws 18 and have a problem wherein when reading messages in Thunderbird, I press enter on a message and everything is fine for a number of messages. Then, all of a sudden, Jaws will read the subject line and add something about where my email files are stored and then, there is no more speech. Sometimes, well, at least twice, it worked for me to invoke the touch cursor and then the PC cursor and Jaws would read the email.

I can tab out of the email and Jaws will read everything else, but going back to the email message, there is no speech. It is not related to one message, as I can go back to a message that was already read and it will have the same issue.

The only way I have found to solve the issue is to unload Jaws and start it up again.

Any helpful suggestions would be greatly appreciated. Sometimes, I will reload and only get through a couple of messages before this happens again. At other times, I can do all of my email, often with over 100 messages with no trouble at all.

Thank you.

Carol


Re: Compatibility issues

Les Kriegler <kriegler@...>
 

You are welcome. Glad it worked. There are so many options in each
category, and it just takes time to locate the one needed.

Les

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Laura
Richardson
Sent: Saturday, June 3, 2017 6:54 AM
To: main@jfw.groups.io
Subject: Re: Compatibility issues

That fixed the problem ...... Thank you very much ......

Laura


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Les
Kriegler
Sent: Saturday, June 3, 2017 5:17 AM
To: main@jfw.groups.io
Subject: Re: Compatibility issues

Hi Laura,

Well, I went searching for the option you want. It's like looking for a
needle in a haystack! But here it is. When Word is running, Alt-F followed
by T for Settings. There is a list of categories. Arrow down to advanced
and start tabbing. You will have to tab several times, but you should find
an option that asks if you wish backup copies of your files to be created.
I'm guessing that option is checked on your system. Press Space Barr to
uncheck, and tab to OK and press enter. That should do it. Good luck.

Les

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Laura
Richardson
Sent: Saturday, June 3, 2017 5:09 AM
To: main@jfw.groups.io
Subject: Compatibility issues

Hello,



A few days ago I received a new laptop with Windows 10, MS Word 2016 and
Jaws 18. The tech person copied all my folders and files from my old laptop
to the new one; the old laptop has Windows 7, MS Word 2010 and Jaws 15. I'm
having major issues with all of my files on the new laptop with Word 2016.



Example:

I opened a file called corn casserole;

it says "corn casserole (compatibility mode) - word print view edit"

I made changes and closed the document (It asked me if I want to save
changes and I said yes)



Now, in the documents list there is a file called corn casserole with the
changes I made and there is a file called backup of corn casserole that does
not have those changes I made.



If I open that backup corn casserole file and make a change and then close
it I now have a file that says backup of backup corn casserole.



This happens every time with any and all files that I open and make changes
to. I have hundreds of files and there are many I open and make changes to
quite often.



Is there a setting or a way to fix this problem so I don't end up with
hundreds of backup and backup of backup files? Thank you for any help or
suggestions.



Laura


Re: Compatibility issues

Laura Richardson
 

That fixed the problem ...... Thank you very much ......

Laura

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Les
Kriegler
Sent: Saturday, June 3, 2017 5:17 AM
To: main@jfw.groups.io
Subject: Re: Compatibility issues

Hi Laura,

Well, I went searching for the option you want. It's like looking for a
needle in a haystack! But here it is. When Word is running, Alt-F followed
by T for Settings. There is a list of categories. Arrow down to advanced
and start tabbing. You will have to tab several times, but you should find
an option that asks if you wish backup copies of your files to be created.
I'm guessing that option is checked on your system. Press Space Barr to
uncheck, and tab to OK and press enter. That should do it. Good luck.

Les

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Laura
Richardson
Sent: Saturday, June 3, 2017 5:09 AM
To: main@jfw.groups.io
Subject: Compatibility issues

Hello,



A few days ago I received a new laptop with Windows 10, MS Word 2016 and
Jaws 18. The tech person copied all my folders and files from my old laptop
to the new one; the old laptop has Windows 7, MS Word 2010 and Jaws 15. I'm
having major issues with all of my files on the new laptop with Word 2016.



Example:

I opened a file called corn casserole;

it says "corn casserole (compatibility mode) - word print view edit"

I made changes and closed the document (It asked me if I want to save
changes and I said yes)



Now, in the documents list there is a file called corn casserole with the
changes I made and there is a file called backup of corn casserole that does
not have those changes I made.



If I open that backup corn casserole file and make a change and then close
it I now have a file that says backup of backup corn casserole.



This happens every time with any and all files that I open and make changes
to. I have hundreds of files and there are many I open and make changes to
quite often.



Is there a setting or a way to fix this problem so I don't end up with
hundreds of backup and backup of backup files? Thank you for any help or
suggestions.



Laura


Re: Compatibility issues

Les Kriegler <kriegler@...>
 

Hi Laura,

Well, I went searching for the option you want. It's like looking for a
needle in a haystack! But here it is. When Word is running, Alt-F followed
by T for Settings. There is a list of categories. Arrow down to advanced
and start tabbing. You will have to tab several times, but you should find
an option that asks if you wish backup copies of your files to be created.
I'm guessing that option is checked on your system. Press Space Barr to
uncheck, and tab to OK and press enter. That should do it. Good luck.

Les

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Laura
Richardson
Sent: Saturday, June 3, 2017 5:09 AM
To: main@jfw.groups.io
Subject: Compatibility issues

Hello,



A few days ago I received a new laptop with Windows 10, MS Word 2016 and
Jaws 18. The tech person copied all my folders and files from my old laptop
to the new one; the old laptop has Windows 7, MS Word 2010 and Jaws 15. I'm
having major issues with all of my files on the new laptop with Word 2016.



Example:

I opened a file called corn casserole;

it says "corn casserole (compatibility mode) - word print view edit"

I made changes and closed the document (It asked me if I want to save
changes and I said yes)



Now, in the documents list there is a file called corn casserole with the
changes I made and there is a file called backup of corn casserole that does
not have those changes I made.



If I open that backup corn casserole file and make a change and then close
it I now have a file that says backup of backup corn casserole.



This happens every time with any and all files that I open and make changes
to. I have hundreds of files and there are many I open and make changes to
quite often.



Is there a setting or a way to fix this problem so I don't end up with
hundreds of backup and backup of backup files? Thank you for any help or
suggestions.



Laura


Compatibility issues

Laura Richardson
 

Hello,

 

A few days ago I received a new laptop with Windows 10, MS Word 2016 and Jaws 18.  The tech person copied all my folders and files from my old laptop to the new one; the old laptop has Windows 7, MS Word 2010 and Jaws 15.  I’m having major issues with all of my files on the new laptop with Word 2016.

 

Example:

I opened a file called corn casserole;

it says “corn casserole (compatibility mode) - word print view edit”

I made changes and closed the document (It asked me if I want to save changes and I said yes)

 

Now, in the documents list there is a file called corn casserole with the changes I made and there is a file called backup of corn casserole that does not have those changes I made.

 

If I open that backup corn casserole file and make a change and then close it I now have a file that says backup of backup corn casserole.

 

This happens every time with any and all files that I open and make changes to.  I have hundreds of files and there are many I open and make changes to quite often.

 

Is there a setting or a way to fix this problem so I don’t end up with hundreds of backup and backup of backup files?  Thank you for any help or suggestions.

 

Laura