Date   

Re: Opening PDF documents

Lisle, Ted (CHFS DMS)
 

I think I got it, good stuff, Maria.  Thanks.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Maria Kristic
Sent: Tuesday, February 28, 2017 3:08 PM
To: main@jfw.groups.io
Subject: Re: Opening PDF documents

 

In order to stop the PDF from opening in IE and get it to open in Adobe Reader, you have to disable the “Adobe PDF Reader” add-on in the Web browser. In IE, go to Tools > Manage Add-Ons. Make sure the “Toolbars and Extensions” radio button is checked. TAB to the Filter list box, UP/DOWN ARROW to the All Add-Ons option, and press ENTER. Give them a second to load, then TAB over to the list of add-ons. Select Adobe PDF Reader, TAB to and activate the Disable button, then activate the Close button. Your PDFs should now open externally.

 

Regards,

Maria

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Tuesday, February 28, 2017 9:16 AM
To: main@jfw.groups.io
Subject: Opening PDF documents

 

I’ve got a medical form I need to download.  It’s found by following a link, and the right mouse click doesn’t help.  It’s opening in IE, how do I get the latest PDF reader to open such a document?  I’ve searched for the correct option in Preferences, but it’s eluding me.

 

Ted

 

Ted Lisle, PH .D. medicaid Spec 3, (502)564-2574

 


Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

Dennis Brown
 

Yes, my Windows 7 is 64 bit.
 

From: Tim Ford
Sent: Wednesday, March 01, 2017 1:09 PM
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."
 

I wonder if the 32 versus 64 bit is the distinction?  Both my old laptop on which this was happening, and your computers are all Windows 7, but mine was a 32 bit machine.  Anyone out there having this sluggishness problem on a 64 bit machine? 

 

Tim Ford

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Wednesday, March 1, 2017 10:02 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Tim,

 

As opposed to you I really like Windows 10, a few things I prefer in Windows 7, but I found work-arounds with Windows 10 and otherwise I just find it to be a much more stabile and faster OS.

I am still running Windows 7 Professional 64 Bit on 5 desktops at my retail store and I tried a few of the things you guys reported caused sluggishness. For example, in your post you had an email you wrote to support describing how pressing Jaws Key + F7 or F5 to bring up a list of links or form fields caused Jaws to go silent for 10 to 15 seconds. Dennis said invoking the dictionary manager did the same, I think he actually said 30 seconds. I am not experiencing any of these issues with Jaws 18 and don't recall having them with Jaws 17. I use the internet a lot and especially use the Jaws Key + F7 all the time so I wold have noticed. While the dictionary manager takes maybe 3 seconds to load on a website or in Outlook, I just went to Amazon.ca and pressed Insert+F7 and it brought up a list of 189 links instantly, I mean the list was literally up pretty much by the time I released the key combination. I wonder what is causing this for some of you, granted my computers are all reasonably new, the one I am using right now is an intel NUC mini PC with an I5 processor and 12 Gb of RAM, but for the most part I have no issues with sluggishness except that sometimes when I first open Outlook it may take 8 or 10 seconds and at times I have noticed that I may be working in Exel or another application and Jaws suddenly goes silent for a few seconds and then I hear an email alert so it's almost as if the process of Outlook fetching emails causes Jaws to lock up for 4 or 5 seconds.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Tuesday, February 28, 2017 3:32 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I fought a long time about switching to Windows 10.  I was finally forced to recently, having to retire that Windows 7 32 bit laptop that had become so slow.  It was the cheapest for me to buy a popular new laptop running Windows 10, as contrasted with a special order laptop running the older Windows 7 operating system.  In general, I do not like Windows 10, but as I learn more about it, I feel better, and assume I will be at the same point where I got over my love of XP and was comfortable with Windows 7. 

 

Tim

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 3:06 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Tim,

 

Yep. Exactly what I have been experiencing with JAWS 17 and 18. Very irritating, especially that FS fails to acknowledge it as being a problem. Oh, yes of course it's nice that it plays well wit Windows 10, but I don't have Windows 10 and unless I'm mistaken, JAWS 18 will still support Windows 7. So they have done something to JAWS 17 and onward that they cannot admit or acknowledge, and we continue to suffer or use JAWS 16 to have some practical responsive screen reading.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Tim Ford

Sent: Tuesday, February 28, 2017 14:46

Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

I got curious on when I first reported this sluggishness issue to Freedom Scientific; it was back in June, see below.  The FS suggestion was to do a JAWS repair.  I did that several times, uninstalling, reinstalling, everything I could think of.  When I would first use JAWS after the repair/install, things would work fine for a day or so, then the sluggishness would start to come back, and get steadily worse as time went on.  Since then, I have moved on to a Windows 10 64 bit machine, and running JAWS 17, so far I have not had the problem return except for perhaps an occasional minor short delay.

 

So for anyone who is interested, here is what I wrote back in June of last year.

 

Tim Ford

 


Sent: Monday, June 20, 2016 6:15 PM
To: VFO Technical Support <support@...>
Subject: JAWS 17, "unknown script called", sluggish browser action.

 

Dear Support,

 

I have JAWS 17, latest build, serial #18178, running Windows 7 Pro 32 bit, with 6 GB of RAM.

 

Starting about 3 updates ago under JAWS 17, I began to experience very slow and sluggish response when in IE or Firefox, and after pressing either the insert f7, insert f5, or control f commands.  The text of the browser page goes silent for perhaps 10-15 seconds.  if I try the command again before it fully executes, JAWS says “unknown script called for ...” the ... filled in with the name of the command I had just entered, e.g. links list, find command 

 

Everything else on my computer is working fine.  So far, I have tried a complete uninstall of JAWS and a reinstall, but the sluggish action continues.  It happens on every web site, even those with only a very few links.  These are all web sites I have visited often, and all of them now suffer the same slow action as described above.

 

Any suggestions would be much appreciated.

 

Sincerely,

Timothy Ford

JAWS Serial #18178

s

From: Tim Ford [mailto:ttford@...]
Sent: Tuesday, February 28, 2017 1:52 PM
To: main@jfw.groups.io
Subject: RE: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

This lag is something that seemed to have hit me ahead of most everyone else, but it has now apparently spread.  It became so bad on my old Windows 7 laptop that I uninstalled 17 and 18 and went back to 16.  On my new Windows 10 64 bit laptop, running JAWS 17, the lag has been much less pronounced and short in duration.  Back when the problem first hit me months ago, I felt that I must be losing it since nobody else seemed to be having what I knew would be very noticeable.  So now it seems that the problem eventually hits everybody.  Has Freedom Scientific admitted yet that this problem exists?

 

Tim Ford

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 1:43 PM
To: mailto:main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Mitch,

 

Stephen says "Stop!" Saying "What's that sound?" And no, no particular issues with this latest build of JAWS 18. But...I have noticed with both JAWS 17 and 18, all iterations, that there is a significant hesitancy when invoking the JAWS find when in Internet Explorer or Firefox. A latency of almost 30 seconds at times. Very irritating, and until it gets back to normal, I use JAWS 16 99% of the time.

 

Also happens when going to the Systems Tray and even ResearchIt. It's almost like JAWS is having to clear out some background processing before it can respond to that command.

 

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

Sent: Tuesday, February 28, 2017 11:55

Subject: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi All, With apologies to Stephen  Stills, it seems that with the latest JAWS 18 and Windows 7, I am experiencing frequent freezing when I change focus between applications.

I’m wondering if others have noticed this and I am also looking for tips to do some more trouble-shooting as I am without a clue as to what is actually happening.  I have to totally shut down and reboot to get back into operation and there must be a better way to resume my tasks.  Thanks for any ideas.  Mitch

 

Fortune's Real-Life Courtroom Quote #3:Fortune's Real-Life Courtroom Quote #3:

Q:  When he went, had you gone and had she, if she wanted to and were
    able, for the time being excluding all the restraints on her not to
    go, gone also, would he have brought you, meaning you and she, with
    him to the station?
MR. BROOKS:  Objection.  That question should be taken out and shot.

 


Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

Dennis Brown
 

Sieghard
Do you get RSS feeds in IE?  Whenever I’m going through the feeds is when it happens consistently.
Go to MLB.com and it happens there as well.  Also, just tested, FoxNews.com and CNN.com.
Regards,
Dennis
 
 
 

Sent: Wednesday, March 01, 2017 12:46 PM
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."
 

Dave,

 

Can you explain a few of these scenarios since I don't notice a lot of these issues on my Windows 7 desktops or my Windows 10 laptop. Not saying they don't exist, but I'd like to specifically try a few ot these things. One thing and maybe this is what you guys all mean is that when I open Outlook Jaws seems to take maybe 10 seconds at times to talk, but I don't think I have noticed a lot of sluggishness otherwise or delays of 30 seconds.

I just opened IE which I have set to go to Google.com by default. I put focus on a word and did what Dennis said which was to press Jaws Key+D to bring up the dictionary manager. It didn't come up instantly, but I would say it was maybe 3 seconds, certainly no more than 4. In Outlook just now as I am typing this it's the same, maybe 2 or 3 seconds, when I tried it in Notepad it was basically instantly.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 3:03 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

That's exactly what you need to report to FS. It manifests itself in a number of different scenarios. Tell FS your scenario so they can check it out and add to the list.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Alyssa

Sent: Tuesday, February 28, 2017 14:44

Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I’m not having issues with that in particular. However, 18 seems to freeze up for about 30 seconds within applications at times.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Mitchell
Sent: Tuesday, February 28, 2017 2:56 PM
To: main@jfw.groups.io
Subject: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi All, With apologies to Stephen  Stills, it seems that with the latest JAWS 18 and Windows 7, I am experiencing frequent freezing when I change focus between applications.

I’m wondering if others have noticed this and I am also looking for tips to do some more trouble-shooting as I am without a clue as to what is actually happening.  I have to totally shut down and reboot to get back into operation and there must be a better way to resume my tasks.  Thanks for any ideas.  Mitch

 

Fortune's Real-Life Courtroom Quote #3:Fortune's Real-Life Courtroom Quote #3:

Q:  When he went, had you gone and had she, if she wanted to and were
    able, for the time being excluding all the restraints on her not to
    go, gone also, would he have brought you, meaning you and she, with
    him to the station?
MR. BROOKS:  Objection.  That question should be taken out and shot.

 


Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

Dave Mitchell
 

Hi Tim,  I am having problems with a 64 bit machine with Windows 7 and IE 11.
In my case when I try to switch focus from certain open web sites over to email or some other application the whole system stops talking.  Occasionally waiting will bring back speech but lately I have to restart to get speech back.
And as Dave has said, the operation seems to slow down over time.    Also on a few sites I noted something about rating ads which had not been verbalized in the past.  Sorry this is so indeterminate but I did report what behavior I could describe to tech support as well.  Mitch
 

From: Tim Ford
Sent: Wednesday, March 01, 2017 11:39 AM
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."
 

Hi Folks,

 

So we don’t get too many responses, can I hear just from those of you with 64 bit computers who are experiencing the sluggishness?  I am trying to isolate this issue, and so far no pattern had developed.  We are thus trying to figure whether it is 32/64 bit related.

 

Tim Ford

 

 

Tim Ford

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bissett, Tom
Sent: Wednesday, March 1, 2017 10:30 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I have not experienced any lag on either my win 7 or 8.1 both 64 bit.

I use IE all the time and except for my lousy provider things work as expected.

Regards

Tom Bisset

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Wednesday, March 01, 2017 1:22 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Tim,

 

32 Bit could make a difference since having 6 or 8 Gb of RAM or even more is a waste of money since a 32 bit machine can only access up to 3 Gb of whatever RAM you have installed.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Tuesday, February 28, 2017 3:32 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I fought a long time about switching to Windows 10.  I was finally forced to recently, having to retire that Windows 7 32 bit laptop that had become so slow.  It was the cheapest for me to buy a popular new laptop running Windows 10, as contrasted with a special order laptop running the older Windows 7 operating system.  In general, I do not like Windows 10, but as I learn more about it, I feel better, and assume I will be at the same point where I got over my love of XP and was comfortable with Windows 7. 

 

Tim

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 3:06 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Tim,

 

Yep. Exactly what I have been experiencing with JAWS 17 and 18. Very irritating, especially that FS fails to acknowledge it as being a problem. Oh, yes of course it's nice that it plays well wit Windows 10, but I don't have Windows 10 and unless I'm mistaken, JAWS 18 will still support Windows 7. So they have done something to JAWS 17 and onward that they cannot admit or acknowledge, and we continue to suffer or use JAWS 16 to have some practical responsive screen reading.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Tim Ford

Sent: Tuesday, February 28, 2017 14:46

Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

I got curious on when I first reported this sluggishness issue to Freedom Scientific; it was back in June, see below.  The FS suggestion was to do a JAWS repair.  I did that several times, uninstalling, reinstalling, everything I could think of.  When I would first use JAWS after the repair/install, things would work fine for a day or so, then the sluggishness would start to come back, and get steadily worse as time went on.  Since then, I have moved on to a Windows 10 64 bit machine, and running JAWS 17, so far I have not had the problem return except for perhaps an occasional minor short delay.

 

So for anyone who is interested, here is what I wrote back in June of last year.

 

Tim Ford

 


Sent: Monday, June 20, 2016 6:15 PM
To: VFO Technical Support <support@...>
Subject: JAWS 17, "unknown script called", sluggish browser action.

 

Dear Support,

 

I have JAWS 17, latest build, serial #18178, running Windows 7 Pro 32 bit, with 6 GB of RAM.

 

Starting about 3 updates ago under JAWS 17, I began to experience very slow and sluggish response when in IE or Firefox, and after pressing either the insert f7, insert f5, or control f commands.  The text of the browser page goes silent for perhaps 10-15 seconds.  if I try the command again before it fully executes, JAWS says “unknown script called for ...” the ... filled in with the name of the command I had just entered, e.g. links list, find command 

 

Everything else on my computer is working fine.  So far, I have tried a complete uninstall of JAWS and a reinstall, but the sluggish action continues.  It happens on every web site, even those with only a very few links.  These are all web sites I have visited often, and all of them now suffer the same slow action as described above.

 

Any suggestions would be much appreciated.

 

Sincerely,

Timothy Ford

JAWS Serial #18178

s

From: Tim Ford [mailto:ttford@...]
Sent: Tuesday, February 28, 2017 1:52 PM
To: main@jfw.groups.io
Subject: RE: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

This lag is something that seemed to have hit me ahead of most everyone else, but it has now apparently spread.  It became so bad on my old Windows 7 laptop that I uninstalled 17 and 18 and went back to 16.  On my new Windows 10 64 bit laptop, running JAWS 17, the lag has been much less pronounced and short in duration.  Back when the problem first hit me months ago, I felt that I must be losing it since nobody else seemed to be having what I knew would be very noticeable.  So now it seems that the problem eventually hits everybody.  Has Freedom Scientific admitted yet that this problem exists?

 

Tim Ford

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 1:43 PM
To: mailto:main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Mitch,

 

Stephen says "Stop!" Saying "What's that sound?" And no, no particular issues with this latest build of JAWS 18. But...I have noticed with both JAWS 17 and 18, all iterations, that there is a significant hesitancy when invoking the JAWS find when in Internet Explorer or Firefox. A latency of almost 30 seconds at times. Very irritating, and until it gets back to normal, I use JAWS 16 99% of the time.

 

Also happens when going to the Systems Tray and even ResearchIt. It's almost like JAWS is having to clear out some background processing before it can respond to that command.

 

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

Sent: Tuesday, February 28, 2017 11:55

Subject: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi All, With apologies to Stephen  Stills, it seems that with the latest JAWS 18 and Windows 7, I am experiencing frequent freezing when I change focus between applications.

I’m wondering if others have noticed this and I am also looking for tips to do some more trouble-shooting as I am without a clue as to what is actually happening.  I have to totally shut down and reboot to get back into operation and there must be a better way to resume my tasks.  Thanks for any ideas.  Mitch

 

Fortune's Real-Life Courtroom Quote #3:Fortune's Real-Life Courtroom Quote #3:

Q:  When he went, had you gone and had she, if she wanted to and were
    able, for the time being excluding all the restraints on her not to
    go, gone also, would he have brought you, meaning you and she, with
    him to the station?
MR. BROOKS:  Objection.  That question should be taken out and shot.

 


Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

Tim Ford
 

Hi Folks,

 

So we don’t get too many responses, can I hear just from those of you with 64 bit computers who are experiencing the sluggishness?  I am trying to isolate this issue, and so far no pattern had developed.  We are thus trying to figure whether it is 32/64 bit related.

 

Tim Ford

 

 

Tim Ford

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bissett, Tom
Sent: Wednesday, March 1, 2017 10:30 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I have not experienced any lag on either my win 7 or 8.1 both 64 bit.

I use IE all the time and except for my lousy provider things work as expected.

Regards

Tom Bisset

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Wednesday, March 01, 2017 1:22 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Tim,

 

32 Bit could make a difference since having 6 or 8 Gb of RAM or even more is a waste of money since a 32 bit machine can only access up to 3 Gb of whatever RAM you have installed.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Tuesday, February 28, 2017 3:32 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I fought a long time about switching to Windows 10.  I was finally forced to recently, having to retire that Windows 7 32 bit laptop that had become so slow.  It was the cheapest for me to buy a popular new laptop running Windows 10, as contrasted with a special order laptop running the older Windows 7 operating system.  In general, I do not like Windows 10, but as I learn more about it, I feel better, and assume I will be at the same point where I got over my love of XP and was comfortable with Windows 7. 

 

Tim

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 3:06 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Tim,

 

Yep. Exactly what I have been experiencing with JAWS 17 and 18. Very irritating, especially that FS fails to acknowledge it as being a problem. Oh, yes of course it's nice that it plays well wit Windows 10, but I don't have Windows 10 and unless I'm mistaken, JAWS 18 will still support Windows 7. So they have done something to JAWS 17 and onward that they cannot admit or acknowledge, and we continue to suffer or use JAWS 16 to have some practical responsive screen reading.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Tim Ford

Sent: Tuesday, February 28, 2017 14:46

Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

I got curious on when I first reported this sluggishness issue to Freedom Scientific; it was back in June, see below.  The FS suggestion was to do a JAWS repair.  I did that several times, uninstalling, reinstalling, everything I could think of.  When I would first use JAWS after the repair/install, things would work fine for a day or so, then the sluggishness would start to come back, and get steadily worse as time went on.  Since then, I have moved on to a Windows 10 64 bit machine, and running JAWS 17, so far I have not had the problem return except for perhaps an occasional minor short delay.

 

So for anyone who is interested, here is what I wrote back in June of last year.

 

Tim Ford

 


Sent: Monday, June 20, 2016 6:15 PM
To: VFO Technical Support <support@...>
Subject: JAWS 17, "unknown script called", sluggish browser action.

 

Dear Support,

 

I have JAWS 17, latest build, serial #18178, running Windows 7 Pro 32 bit, with 6 GB of RAM.

 

Starting about 3 updates ago under JAWS 17, I began to experience very slow and sluggish response when in IE or Firefox, and after pressing either the insert f7, insert f5, or control f commands.  The text of the browser page goes silent for perhaps 10-15 seconds.  if I try the command again before it fully executes, JAWS says “unknown script called for ...” the ... filled in with the name of the command I had just entered, e.g. links list, find command 

 

Everything else on my computer is working fine.  So far, I have tried a complete uninstall of JAWS and a reinstall, but the sluggish action continues.  It happens on every web site, even those with only a very few links.  These are all web sites I have visited often, and all of them now suffer the same slow action as described above.

 

Any suggestions would be much appreciated.

 

Sincerely,

Timothy Ford

JAWS Serial #18178

s

From: Tim Ford [mailto:ttford@...]
Sent: Tuesday, February 28, 2017 1:52 PM
To: main@jfw.groups.io
Subject: RE: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

This lag is something that seemed to have hit me ahead of most everyone else, but it has now apparently spread.  It became so bad on my old Windows 7 laptop that I uninstalled 17 and 18 and went back to 16.  On my new Windows 10 64 bit laptop, running JAWS 17, the lag has been much less pronounced and short in duration.  Back when the problem first hit me months ago, I felt that I must be losing it since nobody else seemed to be having what I knew would be very noticeable.  So now it seems that the problem eventually hits everybody.  Has Freedom Scientific admitted yet that this problem exists?

 

Tim Ford

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 1:43 PM
To: main@...
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Mitch,

 

Stephen says "Stop!" Saying "What's that sound?" And no, no particular issues with this latest build of JAWS 18. But...I have noticed with both JAWS 17 and 18, all iterations, that there is a significant hesitancy when invoking the JAWS find when in Internet Explorer or Firefox. A latency of almost 30 seconds at times. Very irritating, and until it gets back to normal, I use JAWS 16 99% of the time.

 

Also happens when going to the Systems Tray and even ResearchIt. It's almost like JAWS is having to clear out some background processing before it can respond to that command.

 

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

Sent: Tuesday, February 28, 2017 11:55

Subject: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi All, With apologies to Stephen  Stills, it seems that with the latest JAWS 18 and Windows 7, I am experiencing frequent freezing when I change focus between applications.

I’m wondering if others have noticed this and I am also looking for tips to do some more trouble-shooting as I am without a clue as to what is actually happening.  I have to totally shut down and reboot to get back into operation and there must be a better way to resume my tasks.  Thanks for any ideas.  Mitch

 

Fortune's Real-Life Courtroom Quote #3:Fortune's Real-Life Courtroom Quote #3:

Q:  When he went, had you gone and had she, if she wanted to and were
    able, for the time being excluding all the restraints on her not to
    go, gone also, would he have brought you, meaning you and she, with
    him to the station?
MR. BROOKS:  Objection.  That question should be taken out and shot.

 


Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

Bissett, Tom <tom.bissett@...>
 

I have not experienced any lag on either my win 7 or 8.1 both 64 bit.

I use IE all the time and except for my lousy provider things work as expected.

Regards

Tom Bisset

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Wednesday, March 01, 2017 1:22 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Tim,

 

32 Bit could make a difference since having 6 or 8 Gb of RAM or even more is a waste of money since a 32 bit machine can only access up to 3 Gb of whatever RAM you have installed.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Tuesday, February 28, 2017 3:32 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I fought a long time about switching to Windows 10.  I was finally forced to recently, having to retire that Windows 7 32 bit laptop that had become so slow.  It was the cheapest for me to buy a popular new laptop running Windows 10, as contrasted with a special order laptop running the older Windows 7 operating system.  In general, I do not like Windows 10, but as I learn more about it, I feel better, and assume I will be at the same point where I got over my love of XP and was comfortable with Windows 7. 

 

Tim

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 3:06 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Tim,

 

Yep. Exactly what I have been experiencing with JAWS 17 and 18. Very irritating, especially that FS fails to acknowledge it as being a problem. Oh, yes of course it's nice that it plays well wit Windows 10, but I don't have Windows 10 and unless I'm mistaken, JAWS 18 will still support Windows 7. So they have done something to JAWS 17 and onward that they cannot admit or acknowledge, and we continue to suffer or use JAWS 16 to have some practical responsive screen reading.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Tim Ford

Sent: Tuesday, February 28, 2017 14:46

Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

I got curious on when I first reported this sluggishness issue to Freedom Scientific; it was back in June, see below.  The FS suggestion was to do a JAWS repair.  I did that several times, uninstalling, reinstalling, everything I could think of.  When I would first use JAWS after the repair/install, things would work fine for a day or so, then the sluggishness would start to come back, and get steadily worse as time went on.  Since then, I have moved on to a Windows 10 64 bit machine, and running JAWS 17, so far I have not had the problem return except for perhaps an occasional minor short delay.

 

So for anyone who is interested, here is what I wrote back in June of last year.

 

Tim Ford

 


Sent: Monday, June 20, 2016 6:15 PM
To: VFO Technical Support <support@...>
Subject: JAWS 17, "unknown script called", sluggish browser action.

 

Dear Support,

 

I have JAWS 17, latest build, serial #18178, running Windows 7 Pro 32 bit, with 6 GB of RAM.

 

Starting about 3 updates ago under JAWS 17, I began to experience very slow and sluggish response when in IE or Firefox, and after pressing either the insert f7, insert f5, or control f commands.  The text of the browser page goes silent for perhaps 10-15 seconds.  if I try the command again before it fully executes, JAWS says “unknown script called for ...” the ... filled in with the name of the command I had just entered, e.g. links list, find command 

 

Everything else on my computer is working fine.  So far, I have tried a complete uninstall of JAWS and a reinstall, but the sluggish action continues.  It happens on every web site, even those with only a very few links.  These are all web sites I have visited often, and all of them now suffer the same slow action as described above.

 

Any suggestions would be much appreciated.

 

Sincerely,

Timothy Ford

JAWS Serial #18178

s

From: Tim Ford [mailto:ttford@...]
Sent: Tuesday, February 28, 2017 1:52 PM
To: main@jfw.groups.io
Subject: RE: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

This lag is something that seemed to have hit me ahead of most everyone else, but it has now apparently spread.  It became so bad on my old Windows 7 laptop that I uninstalled 17 and 18 and went back to 16.  On my new Windows 10 64 bit laptop, running JAWS 17, the lag has been much less pronounced and short in duration.  Back when the problem first hit me months ago, I felt that I must be losing it since nobody else seemed to be having what I knew would be very noticeable.  So now it seems that the problem eventually hits everybody.  Has Freedom Scientific admitted yet that this problem exists?

 

Tim Ford

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 1:43 PM
To: main@...
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Mitch,

 

Stephen says "Stop!" Saying "What's that sound?" And no, no particular issues with this latest build of JAWS 18. But...I have noticed with both JAWS 17 and 18, all iterations, that there is a significant hesitancy when invoking the JAWS find when in Internet Explorer or Firefox. A latency of almost 30 seconds at times. Very irritating, and until it gets back to normal, I use JAWS 16 99% of the time.

 

Also happens when going to the Systems Tray and even ResearchIt. It's almost like JAWS is having to clear out some background processing before it can respond to that command.

 

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

Sent: Tuesday, February 28, 2017 11:55

Subject: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi All, With apologies to Stephen  Stills, it seems that with the latest JAWS 18 and Windows 7, I am experiencing frequent freezing when I change focus between applications.

I’m wondering if others have noticed this and I am also looking for tips to do some more trouble-shooting as I am without a clue as to what is actually happening.  I have to totally shut down and reboot to get back into operation and there must be a better way to resume my tasks.  Thanks for any ideas.  Mitch

 

Fortune's Real-Life Courtroom Quote #3:Fortune's Real-Life Courtroom Quote #3:

Q:  When he went, had you gone and had she, if she wanted to and were
    able, for the time being excluding all the restraints on her not to
    go, gone also, would he have brought you, meaning you and she, with
    him to the station?
MR. BROOKS:  Objection.  That question should be taken out and shot.

 


Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

Sieghard Weitzel <sieghard@...>
 

Hi Tim,

 

32 Bit could make a difference since having 6 or 8 Gb of RAM or even more is a waste of money since a 32 bit machine can only access up to 3 Gb of whatever RAM you have installed.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Tuesday, February 28, 2017 3:32 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I fought a long time about switching to Windows 10.  I was finally forced to recently, having to retire that Windows 7 32 bit laptop that had become so slow.  It was the cheapest for me to buy a popular new laptop running Windows 10, as contrasted with a special order laptop running the older Windows 7 operating system.  In general, I do not like Windows 10, but as I learn more about it, I feel better, and assume I will be at the same point where I got over my love of XP and was comfortable with Windows 7. 

 

Tim

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 3:06 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Tim,

 

Yep. Exactly what I have been experiencing with JAWS 17 and 18. Very irritating, especially that FS fails to acknowledge it as being a problem. Oh, yes of course it's nice that it plays well wit Windows 10, but I don't have Windows 10 and unless I'm mistaken, JAWS 18 will still support Windows 7. So they have done something to JAWS 17 and onward that they cannot admit or acknowledge, and we continue to suffer or use JAWS 16 to have some practical responsive screen reading.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Tim Ford

Sent: Tuesday, February 28, 2017 14:46

Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

I got curious on when I first reported this sluggishness issue to Freedom Scientific; it was back in June, see below.  The FS suggestion was to do a JAWS repair.  I did that several times, uninstalling, reinstalling, everything I could think of.  When I would first use JAWS after the repair/install, things would work fine for a day or so, then the sluggishness would start to come back, and get steadily worse as time went on.  Since then, I have moved on to a Windows 10 64 bit machine, and running JAWS 17, so far I have not had the problem return except for perhaps an occasional minor short delay.

 

So for anyone who is interested, here is what I wrote back in June of last year.

 

Tim Ford

 


Sent: Monday, June 20, 2016 6:15 PM
To: VFO Technical Support <support@...>
Subject: JAWS 17, "unknown script called", sluggish browser action.

 

Dear Support,

 

I have JAWS 17, latest build, serial #18178, running Windows 7 Pro 32 bit, with 6 GB of RAM.

 

Starting about 3 updates ago under JAWS 17, I began to experience very slow and sluggish response when in IE or Firefox, and after pressing either the insert f7, insert f5, or control f commands.  The text of the browser page goes silent for perhaps 10-15 seconds.  if I try the command again before it fully executes, JAWS says “unknown script called for ...” the ... filled in with the name of the command I had just entered, e.g. links list, find command 

 

Everything else on my computer is working fine.  So far, I have tried a complete uninstall of JAWS and a reinstall, but the sluggish action continues.  It happens on every web site, even those with only a very few links.  These are all web sites I have visited often, and all of them now suffer the same slow action as described above.

 

Any suggestions would be much appreciated.

 

Sincerely,

Timothy Ford

JAWS Serial #18178

s

From: Tim Ford [mailto:ttford@...]
Sent: Tuesday, February 28, 2017 1:52 PM
To: main@jfw.groups.io
Subject: RE: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

This lag is something that seemed to have hit me ahead of most everyone else, but it has now apparently spread.  It became so bad on my old Windows 7 laptop that I uninstalled 17 and 18 and went back to 16.  On my new Windows 10 64 bit laptop, running JAWS 17, the lag has been much less pronounced and short in duration.  Back when the problem first hit me months ago, I felt that I must be losing it since nobody else seemed to be having what I knew would be very noticeable.  So now it seems that the problem eventually hits everybody.  Has Freedom Scientific admitted yet that this problem exists?

 

Tim Ford

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 1:43 PM
To: main@...
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Mitch,

 

Stephen says "Stop!" Saying "What's that sound?" And no, no particular issues with this latest build of JAWS 18. But...I have noticed with both JAWS 17 and 18, all iterations, that there is a significant hesitancy when invoking the JAWS find when in Internet Explorer or Firefox. A latency of almost 30 seconds at times. Very irritating, and until it gets back to normal, I use JAWS 16 99% of the time.

 

Also happens when going to the Systems Tray and even ResearchIt. It's almost like JAWS is having to clear out some background processing before it can respond to that command.

 

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

Sent: Tuesday, February 28, 2017 11:55

Subject: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi All, With apologies to Stephen  Stills, it seems that with the latest JAWS 18 and Windows 7, I am experiencing frequent freezing when I change focus between applications.

I’m wondering if others have noticed this and I am also looking for tips to do some more trouble-shooting as I am without a clue as to what is actually happening.  I have to totally shut down and reboot to get back into operation and there must be a better way to resume my tasks.  Thanks for any ideas.  Mitch

 

Fortune's Real-Life Courtroom Quote #3:Fortune's Real-Life Courtroom Quote #3:

Q:  When he went, had you gone and had she, if she wanted to and were
    able, for the time being excluding all the restraints on her not to
    go, gone also, would he have brought you, meaning you and she, with
    him to the station?
MR. BROOKS:  Objection.  That question should be taken out and shot.

 


Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

Tim Ford
 

I wonder if the 32 versus 64 bit is the distinction?  Both my old laptop on which this was happening, and your computers are all Windows 7, but mine was a 32 bit machine.  Anyone out there having this sluggishness problem on a 64 bit machine? 

 

Tim Ford

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Wednesday, March 1, 2017 10:02 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Tim,

 

As opposed to you I really like Windows 10, a few things I prefer in Windows 7, but I found work-arounds with Windows 10 and otherwise I just find it to be a much more stabile and faster OS.

I am still running Windows 7 Professional 64 Bit on 5 desktops at my retail store and I tried a few of the things you guys reported caused sluggishness. For example, in your post you had an email you wrote to support describing how pressing Jaws Key + F7 or F5 to bring up a list of links or form fields caused Jaws to go silent for 10 to 15 seconds. Dennis said invoking the dictionary manager did the same, I think he actually said 30 seconds. I am not experiencing any of these issues with Jaws 18 and don't recall having them with Jaws 17. I use the internet a lot and especially use the Jaws Key + F7 all the time so I wold have noticed. While the dictionary manager takes maybe 3 seconds to load on a website or in Outlook, I just went to Amazon.ca and pressed Insert+F7 and it brought up a list of 189 links instantly, I mean the list was literally up pretty much by the time I released the key combination. I wonder what is causing this for some of you, granted my computers are all reasonably new, the one I am using right now is an intel NUC mini PC with an I5 processor and 12 Gb of RAM, but for the most part I have no issues with sluggishness except that sometimes when I first open Outlook it may take 8 or 10 seconds and at times I have noticed that I may be working in Exel or another application and Jaws suddenly goes silent for a few seconds and then I hear an email alert so it's almost as if the process of Outlook fetching emails causes Jaws to lock up for 4 or 5 seconds.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Tuesday, February 28, 2017 3:32 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I fought a long time about switching to Windows 10.  I was finally forced to recently, having to retire that Windows 7 32 bit laptop that had become so slow.  It was the cheapest for me to buy a popular new laptop running Windows 10, as contrasted with a special order laptop running the older Windows 7 operating system.  In general, I do not like Windows 10, but as I learn more about it, I feel better, and assume I will be at the same point where I got over my love of XP and was comfortable with Windows 7. 

 

Tim

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 3:06 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Tim,

 

Yep. Exactly what I have been experiencing with JAWS 17 and 18. Very irritating, especially that FS fails to acknowledge it as being a problem. Oh, yes of course it's nice that it plays well wit Windows 10, but I don't have Windows 10 and unless I'm mistaken, JAWS 18 will still support Windows 7. So they have done something to JAWS 17 and onward that they cannot admit or acknowledge, and we continue to suffer or use JAWS 16 to have some practical responsive screen reading.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Tim Ford

Sent: Tuesday, February 28, 2017 14:46

Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

I got curious on when I first reported this sluggishness issue to Freedom Scientific; it was back in June, see below.  The FS suggestion was to do a JAWS repair.  I did that several times, uninstalling, reinstalling, everything I could think of.  When I would first use JAWS after the repair/install, things would work fine for a day or so, then the sluggishness would start to come back, and get steadily worse as time went on.  Since then, I have moved on to a Windows 10 64 bit machine, and running JAWS 17, so far I have not had the problem return except for perhaps an occasional minor short delay.

 

So for anyone who is interested, here is what I wrote back in June of last year.

 

Tim Ford

 


Sent: Monday, June 20, 2016 6:15 PM
To: VFO Technical Support <support@...>
Subject: JAWS 17, "unknown script called", sluggish browser action.

 

Dear Support,

 

I have JAWS 17, latest build, serial #18178, running Windows 7 Pro 32 bit, with 6 GB of RAM.

 

Starting about 3 updates ago under JAWS 17, I began to experience very slow and sluggish response when in IE or Firefox, and after pressing either the insert f7, insert f5, or control f commands.  The text of the browser page goes silent for perhaps 10-15 seconds.  if I try the command again before it fully executes, JAWS says “unknown script called for ...” the ... filled in with the name of the command I had just entered, e.g. links list, find command 

 

Everything else on my computer is working fine.  So far, I have tried a complete uninstall of JAWS and a reinstall, but the sluggish action continues.  It happens on every web site, even those with only a very few links.  These are all web sites I have visited often, and all of them now suffer the same slow action as described above.

 

Any suggestions would be much appreciated.

 

Sincerely,

Timothy Ford

JAWS Serial #18178

s

From: Tim Ford [mailto:ttford@...]
Sent: Tuesday, February 28, 2017 1:52 PM
To: main@jfw.groups.io
Subject: RE: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

This lag is something that seemed to have hit me ahead of most everyone else, but it has now apparently spread.  It became so bad on my old Windows 7 laptop that I uninstalled 17 and 18 and went back to 16.  On my new Windows 10 64 bit laptop, running JAWS 17, the lag has been much less pronounced and short in duration.  Back when the problem first hit me months ago, I felt that I must be losing it since nobody else seemed to be having what I knew would be very noticeable.  So now it seems that the problem eventually hits everybody.  Has Freedom Scientific admitted yet that this problem exists?

 

Tim Ford

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 1:43 PM
To: main@...
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Mitch,

 

Stephen says "Stop!" Saying "What's that sound?" And no, no particular issues with this latest build of JAWS 18. But...I have noticed with both JAWS 17 and 18, all iterations, that there is a significant hesitancy when invoking the JAWS find when in Internet Explorer or Firefox. A latency of almost 30 seconds at times. Very irritating, and until it gets back to normal, I use JAWS 16 99% of the time.

 

Also happens when going to the Systems Tray and even ResearchIt. It's almost like JAWS is having to clear out some background processing before it can respond to that command.

 

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

Sent: Tuesday, February 28, 2017 11:55

Subject: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi All, With apologies to Stephen  Stills, it seems that with the latest JAWS 18 and Windows 7, I am experiencing frequent freezing when I change focus between applications.

I’m wondering if others have noticed this and I am also looking for tips to do some more trouble-shooting as I am without a clue as to what is actually happening.  I have to totally shut down and reboot to get back into operation and there must be a better way to resume my tasks.  Thanks for any ideas.  Mitch

 

Fortune's Real-Life Courtroom Quote #3:Fortune's Real-Life Courtroom Quote #3:

Q:  When he went, had you gone and had she, if she wanted to and were
    able, for the time being excluding all the restraints on her not to
    go, gone also, would he have brought you, meaning you and she, with
    him to the station?
MR. BROOKS:  Objection.  That question should be taken out and shot.

 


JAWS and AOL

Loreal <llavigna2@...>
 

Hello all,
 
Does JFW still work with the AOL desktop software?  I'm currently using JFW17 and the latest version of AOL desktop software for the AIM features since AIM is no longer a downloadable program.  I could easily have AIM on my phone, but it's easier to keep AIM for work contacts and phone for personal ones.  The AOL desktop software appears to still work well with JAWS with the exception of anything webpage based.  In other words, I can no longer change my expressions for AIM, but I can read mail, view my buddy list and change it as needed, etc.  Any suggestions or recommendations?
Thanks!
Loreal


Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

Sieghard Weitzel <sieghard@...>
 

Hi Tim,

 

As opposed to you I really like Windows 10, a few things I prefer in Windows 7, but I found work-arounds with Windows 10 and otherwise I just find it to be a much more stabile and faster OS.

I am still running Windows 7 Professional 64 Bit on 5 desktops at my retail store and I tried a few of the things you guys reported caused sluggishness. For example, in your post you had an email you wrote to support describing how pressing Jaws Key + F7 or F5 to bring up a list of links or form fields caused Jaws to go silent for 10 to 15 seconds. Dennis said invoking the dictionary manager did the same, I think he actually said 30 seconds. I am not experiencing any of these issues with Jaws 18 and don't recall having them with Jaws 17. I use the internet a lot and especially use the Jaws Key + F7 all the time so I wold have noticed. While the dictionary manager takes maybe 3 seconds to load on a website or in Outlook, I just went to Amazon.ca and pressed Insert+F7 and it brought up a list of 189 links instantly, I mean the list was literally up pretty much by the time I released the key combination. I wonder what is causing this for some of you, granted my computers are all reasonably new, the one I am using right now is an intel NUC mini PC with an I5 processor and 12 Gb of RAM, but for the most part I have no issues with sluggishness except that sometimes when I first open Outlook it may take 8 or 10 seconds and at times I have noticed that I may be working in Exel or another application and Jaws suddenly goes silent for a few seconds and then I hear an email alert so it's almost as if the process of Outlook fetching emails causes Jaws to lock up for 4 or 5 seconds.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Tuesday, February 28, 2017 3:32 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I fought a long time about switching to Windows 10.  I was finally forced to recently, having to retire that Windows 7 32 bit laptop that had become so slow.  It was the cheapest for me to buy a popular new laptop running Windows 10, as contrasted with a special order laptop running the older Windows 7 operating system.  In general, I do not like Windows 10, but as I learn more about it, I feel better, and assume I will be at the same point where I got over my love of XP and was comfortable with Windows 7. 

 

Tim

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 3:06 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Tim,

 

Yep. Exactly what I have been experiencing with JAWS 17 and 18. Very irritating, especially that FS fails to acknowledge it as being a problem. Oh, yes of course it's nice that it plays well wit Windows 10, but I don't have Windows 10 and unless I'm mistaken, JAWS 18 will still support Windows 7. So they have done something to JAWS 17 and onward that they cannot admit or acknowledge, and we continue to suffer or use JAWS 16 to have some practical responsive screen reading.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Tim Ford

Sent: Tuesday, February 28, 2017 14:46

Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

I got curious on when I first reported this sluggishness issue to Freedom Scientific; it was back in June, see below.  The FS suggestion was to do a JAWS repair.  I did that several times, uninstalling, reinstalling, everything I could think of.  When I would first use JAWS after the repair/install, things would work fine for a day or so, then the sluggishness would start to come back, and get steadily worse as time went on.  Since then, I have moved on to a Windows 10 64 bit machine, and running JAWS 17, so far I have not had the problem return except for perhaps an occasional minor short delay.

 

So for anyone who is interested, here is what I wrote back in June of last year.

 

Tim Ford

 


Sent: Monday, June 20, 2016 6:15 PM
To: VFO Technical Support <support@...>
Subject: JAWS 17, "unknown script called", sluggish browser action.

 

Dear Support,

 

I have JAWS 17, latest build, serial #18178, running Windows 7 Pro 32 bit, with 6 GB of RAM.

 

Starting about 3 updates ago under JAWS 17, I began to experience very slow and sluggish response when in IE or Firefox, and after pressing either the insert f7, insert f5, or control f commands.  The text of the browser page goes silent for perhaps 10-15 seconds.  if I try the command again before it fully executes, JAWS says “unknown script called for ...” the ... filled in with the name of the command I had just entered, e.g. links list, find command 

 

Everything else on my computer is working fine.  So far, I have tried a complete uninstall of JAWS and a reinstall, but the sluggish action continues.  It happens on every web site, even those with only a very few links.  These are all web sites I have visited often, and all of them now suffer the same slow action as described above.

 

Any suggestions would be much appreciated.

 

Sincerely,

Timothy Ford

JAWS Serial #18178

s

From: Tim Ford [mailto:ttford@...]
Sent: Tuesday, February 28, 2017 1:52 PM
To: main@jfw.groups.io
Subject: RE: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

This lag is something that seemed to have hit me ahead of most everyone else, but it has now apparently spread.  It became so bad on my old Windows 7 laptop that I uninstalled 17 and 18 and went back to 16.  On my new Windows 10 64 bit laptop, running JAWS 17, the lag has been much less pronounced and short in duration.  Back when the problem first hit me months ago, I felt that I must be losing it since nobody else seemed to be having what I knew would be very noticeable.  So now it seems that the problem eventually hits everybody.  Has Freedom Scientific admitted yet that this problem exists?

 

Tim Ford

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 1:43 PM
To: main@...
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Mitch,

 

Stephen says "Stop!" Saying "What's that sound?" And no, no particular issues with this latest build of JAWS 18. But...I have noticed with both JAWS 17 and 18, all iterations, that there is a significant hesitancy when invoking the JAWS find when in Internet Explorer or Firefox. A latency of almost 30 seconds at times. Very irritating, and until it gets back to normal, I use JAWS 16 99% of the time.

 

Also happens when going to the Systems Tray and even ResearchIt. It's almost like JAWS is having to clear out some background processing before it can respond to that command.

 

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

Sent: Tuesday, February 28, 2017 11:55

Subject: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi All, With apologies to Stephen  Stills, it seems that with the latest JAWS 18 and Windows 7, I am experiencing frequent freezing when I change focus between applications.

I’m wondering if others have noticed this and I am also looking for tips to do some more trouble-shooting as I am without a clue as to what is actually happening.  I have to totally shut down and reboot to get back into operation and there must be a better way to resume my tasks.  Thanks for any ideas.  Mitch

 

Fortune's Real-Life Courtroom Quote #3:Fortune's Real-Life Courtroom Quote #3:

Q:  When he went, had you gone and had she, if she wanted to and were
    able, for the time being excluding all the restraints on her not to
    go, gone also, would he have brought you, meaning you and she, with
    him to the station?
MR. BROOKS:  Objection.  That question should be taken out and shot.

 


Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

Sieghard Weitzel <sieghard@...>
 

Dave,

 

Can you explain a few of these scenarios since I don't notice a lot of these issues on my Windows 7 desktops or my Windows 10 laptop. Not saying they don't exist, but I'd like to specifically try a few ot these things. One thing and maybe this is what you guys all mean is that when I open Outlook Jaws seems to take maybe 10 seconds at times to talk, but I don't think I have noticed a lot of sluggishness otherwise or delays of 30 seconds.

I just opened IE which I have set to go to Google.com by default. I put focus on a word and did what Dennis said which was to press Jaws Key+D to bring up the dictionary manager. It didn't come up instantly, but I would say it was maybe 3 seconds, certainly no more than 4. In Outlook just now as I am typing this it's the same, maybe 2 or 3 seconds, when I tried it in Notepad it was basically instantly.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 3:03 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

That's exactly what you need to report to FS. It manifests itself in a number of different scenarios. Tell FS your scenario so they can check it out and add to the list.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Alyssa

Sent: Tuesday, February 28, 2017 14:44

Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I’m not having issues with that in particular. However, 18 seems to freeze up for about 30 seconds within applications at times.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Mitchell
Sent: Tuesday, February 28, 2017 2:56 PM
To: main@jfw.groups.io
Subject: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi All, With apologies to Stephen  Stills, it seems that with the latest JAWS 18 and Windows 7, I am experiencing frequent freezing when I change focus between applications.

I’m wondering if others have noticed this and I am also looking for tips to do some more trouble-shooting as I am without a clue as to what is actually happening.  I have to totally shut down and reboot to get back into operation and there must be a better way to resume my tasks.  Thanks for any ideas.  Mitch

 

Fortune's Real-Life Courtroom Quote #3:Fortune's Real-Life Courtroom Quote #3:

Q:  When he went, had you gone and had she, if she wanted to and were
    able, for the time being excluding all the restraints on her not to
    go, gone also, would he have brought you, meaning you and she, with
    him to the station?
MR. BROOKS:  Objection.  That question should be taken out and shot.

 


trouble with jaws reading some combo boxes

marvin kotler
 

Good morning list; running windows 10 and the latest jaws 18.  On the bookshare website after searching for something, on the search results page, jaws reads very slow or not at all the combo boxes.  On other pages like authors, the combo boxes are read properly.  If anyone has a solution for this, I would appreciate hearing it.
Marv


Re: opening jpegs

 

Sandra,

         You've already received great advice to which I'm going to add a bit.  If someone is sending you an image scan of a brochure you might want to ask them whether they can scan it as a PDF instead to begin with.  If I'm scanning something that is not a pure image, that is, a photograph, I always PDF scan it with the OCR option on my scanner so that the document is searchable on Windows and readable by screen readers.

           If this is not an option then I echo the advice that you will want to save this image as a PDF via the converter mechanism of your choice and then run OCR processing on the resulting PDF file.  I have found that Tracker Software's PDF XChange Viewer or PDF XChange Editor, while not 100% accessible for all functions, are 100% accessible for OCR processing image PDFs.  Here are the instructions for doing so if you install either one:


Using PDF XChange Viewer to perform OCR on any PDF you receive that is an image PDF, step-by-step:

1.     Open PDF XChange Viewer from your start menu.

2.     Hit ALT+F,O to bring up the file open browsing dialog.

3.     Hit ALT+I to jump directly to the Look In combo box

4.     Hit down arrow to get into the area that’s somewhat, but not exactly, like the tree view in Windows Explorer.

5.     Hit L until you hear, “Libraries,” announced.

6.     Hit TAB two times, you should hear, “Documents”.

7.     Hit SPACEBAR to select the Documents library.

8.     Hit ENTER to open the documents library.

9.     Hit the first character of the folder or file name you’re trying to perform OCR on. Keep doing this with the first character until you hear its name announced.

10.                        Hit Enter to open the file or folder.  If you’re dealing with a file at this step go straight to step 11.  Otherwise, do the following

a.     If you know the file is in this folder then use the “hit the first character” technique to locate it and jump to step 11 once you have.

b.     If you need to drill down another folder level go back to step 9.

11.                        Hit ALT+O to open the file in PDF XChange Viewer.

12.                        Hit CTRL+SHIFT+C to open the OCR dialog box.  Immediately hit ENTER to initiate the OCR processing.  The length of time this takes depends on the size of the file being processed.  JAWS does not read the processing status box, but will announce the file’s name with star after it when the processing completes.  That’s how you’ll know it’s done.

13.                        Hit ALT+F,S to save the file and its OCR text into the original file itself.

14.                        Hit ALT+F4 to close PDF XChange Viewer.

--
Brian

     A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

    ~ Saul BellowTo Jerusalem and Back


Take Command

Dennis Brown
 

Does anyone use Take Command command processor from JP Soft.com?
I used their 4DOS and 4NT command processors for years, but with TC v2.0, I can’t figure out navigating the help system.
When I use the Jaws Cursor, the system hangs for about a minute or so—just as it does when invoking Dictionary Manager in IE.
Using Jaws 18 on Windows 7.
Thanks,
Dennis


tablet recommendations

Alicia Starner <astarner@...>
 

Hello All,

I am considering the purchase of a tablet computer and wondered if anyone on the list has used a tablet computer with JAWS. I am specifically looking for a computer that can run Microsoft Office 365 applications and works efficiently and nicely with JAWS. Any suggestions are greatly appreciated.

Regards,

Alicia


Re: opening jpegs

Jordana Engebretsen
 

Hi Sandra,

Jaws OCR open a lot of door for me.  You press Insert key or Jaws key plus space bar, then press O for OCR, then start the OCR process pressing the letter D. 

Hope it helps,

Jordana   

 

Jordana Engebretsen

Teacher of the Blind and Visually Impaired, TVI, MA

907-714-8951

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sandra Streeter
Sent: Tuesday, February 28, 2017 9:04 AM
To: main@jfw.groups.io
Subject: Re: opening jpegs

 

Plus, haven’t used OCR ever... I really want to forward it to some people, and would like to have just the attachment and not the main body of the email, for those I plan to send it to. So, backtracking a bit, how do I bring up JAWS OCR?

 

 

 

Sandra

Not “Revelation” – tis – that waits
But our unfurnished eyes –
(Emily Dickinson)

 

From: Mike Ulrich

Sent: Tuesday, February 28, 2017 12:53 PM

Subject: Re: opening jpegs

 

If it’s a regular attachment in an email, you should be able to shift tab up, from the message body, then right arrow over to the attached .jpg image. Click on that and the pic should come up on screen. Then you might be able to bring up the JAWS OCR and hopefully it’ll read it to you?

 

I haven’t tried any of the above  yet, I usually just print up the .jpg, and then scan it on my scanner through Open Book.

This works, but it’s a royal PITA!

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sandra Streeter
Sent: Tuesday, February 28, 2017 12:33 PM
To: main@jfw.groups.io
Subject: opening jpegs

 

Hello, everyone,

 

I have a jpeg of a marketing brochure that I can’t open. Would JAWS be able to read that once it is open? Any suggestions for opening, then reading, it??

 

 

Sandra

Not “Revelation” – tis – that waits
But our unfurnished eyes –
(Emily Dickinson)

 

 


Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

Sandra Streeter
 

Love your subject line! Had to Google it to remind myself of where it came from.
 
 
 
Sandra

Not “Revelation” – tis – that waits
But our unfurnished eyes –
(Emily Dickinson)
 

From: Alyssa
Sent: Tuesday, February 28, 2017 7:15 PM
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."
 

I will once I have my win7 laptop back. I want to make sure it’s not a program compatibility issue with MS office 10 first.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 6:03 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

That's exactly what you need to report to FS. It manifests itself in a number of different scenarios. Tell FS your scenario so they can check it out and add to the list.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Alyssa

Sent: Tuesday, February 28, 2017 14:44

Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I’m not having issues with that in particular. However, 18 seems to freeze up for about 30 seconds within applications at times.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Mitchell
Sent: Tuesday, February 28, 2017 2:56 PM
To: main@jfw.groups.io
Subject: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi All, With apologies to Stephen  Stills, it seems that with the latest JAWS 18 and Windows 7, I am experiencing frequent freezing when I change focus between applications.

I’m wondering if others have noticed this and I am also looking for tips to do some more trouble-shooting as I am without a clue as to what is actually happening.  I have to totally shut down and reboot to get back into operation and there must be a better way to resume my tasks.  Thanks for any ideas.  Mitch

 

Fortune's Real-Life Courtroom Quote #3:Fortune's Real-Life Courtroom Quote #3:

Q:  When he went, had you gone and had she, if she wanted to and were
    able, for the time being excluding all the restraints on her not to
    go, gone also, would he have brought you, meaning you and she, with
    him to the station?
MR. BROOKS:  Objection.  That question should be taken out and shot.

 




Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

Alyssa <lyssassong@...>
 

I will once I have my win7 laptop back. I want to make sure it’s not a program compatibility issue with MS office 10 first.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 6:03 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

That's exactly what you need to report to FS. It manifests itself in a number of different scenarios. Tell FS your scenario so they can check it out and add to the list.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Alyssa

Sent: Tuesday, February 28, 2017 14:44

Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

I’m not having issues with that in particular. However, 18 seems to freeze up for about 30 seconds within applications at times.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Mitchell
Sent: Tuesday, February 28, 2017 2:56 PM
To: main@jfw.groups.io
Subject: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi All, With apologies to Stephen  Stills, it seems that with the latest JAWS 18 and Windows 7, I am experiencing frequent freezing when I change focus between applications.

I’m wondering if others have noticed this and I am also looking for tips to do some more trouble-shooting as I am without a clue as to what is actually happening.  I have to totally shut down and reboot to get back into operation and there must be a better way to resume my tasks.  Thanks for any ideas.  Mitch

 

Fortune's Real-Life Courtroom Quote #3:Fortune's Real-Life Courtroom Quote #3:

Q:  When he went, had you gone and had she, if she wanted to and were
    able, for the time being excluding all the restraints on her not to
    go, gone also, would he have brought you, meaning you and she, with
    him to the station?
MR. BROOKS:  Objection.  That question should be taken out and shot.

 


Re: driving a pc using the braille display:

Maria Kristic
 

It is dot 3. So dots 3-8 CHORD simulates the CTRL key. Take a look at the “Braille Display Input Commands” topic in JAWS help for more input on driving your PC from your Focus…

 

Regards,

Maria

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kenny Peyattt jr.
Sent: Tuesday, February 28, 2017 5:09 PM
To: main@jfw.groups.io
Subject: driving a pc using the braille display:

 

Hi I have a focus44 braille display, and I tried holding down dot 8-chord and I pressed dot 2 for control then I released the keys and I pressed the letter s and it is recognizing dot2 as the insert key. So what key would I use on the focus44 to simulate the control key? If it is not supported, will I need to purchase a focus40 blue?

Kenny Peyatt jr.


Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

Tim Ford
 

I fought a long time about switching to Windows 10.  I was finally forced to recently, having to retire that Windows 7 32 bit laptop that had become so slow.  It was the cheapest for me to buy a popular new laptop running Windows 10, as contrasted with a special order laptop running the older Windows 7 operating system.  In general, I do not like Windows 10, but as I learn more about it, I feel better, and assume I will be at the same point where I got over my love of XP and was comfortable with Windows 7. 

 

Tim

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 3:06 PM
To: main@jfw.groups.io
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Tim,

 

Yep. Exactly what I have been experiencing with JAWS 17 and 18. Very irritating, especially that FS fails to acknowledge it as being a problem. Oh, yes of course it's nice that it plays well wit Windows 10, but I don't have Windows 10 and unless I'm mistaken, JAWS 18 will still support Windows 7. So they have done something to JAWS 17 and onward that they cannot admit or acknowledge, and we continue to suffer or use JAWS 16 to have some practical responsive screen reading.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

From: Tim Ford

Sent: Tuesday, February 28, 2017 14:46

Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

I got curious on when I first reported this sluggishness issue to Freedom Scientific; it was back in June, see below.  The FS suggestion was to do a JAWS repair.  I did that several times, uninstalling, reinstalling, everything I could think of.  When I would first use JAWS after the repair/install, things would work fine for a day or so, then the sluggishness would start to come back, and get steadily worse as time went on.  Since then, I have moved on to a Windows 10 64 bit machine, and running JAWS 17, so far I have not had the problem return except for perhaps an occasional minor short delay.

 

So for anyone who is interested, here is what I wrote back in June of last year.

 

Tim Ford

 


Sent: Monday, June 20, 2016 6:15 PM
To: VFO Technical Support <support@...>
Subject: JAWS 17, "unknown script called", sluggish browser action.

 

Dear Support,

 

I have JAWS 17, latest build, serial #18178, running Windows 7 Pro 32 bit, with 6 GB of RAM.

 

Starting about 3 updates ago under JAWS 17, I began to experience very slow and sluggish response when in IE or Firefox, and after pressing either the insert f7, insert f5, or control f commands.  The text of the browser page goes silent for perhaps 10-15 seconds.  if I try the command again before it fully executes, JAWS says “unknown script called for ...” the ... filled in with the name of the command I had just entered, e.g. links list, find command 

 

Everything else on my computer is working fine.  So far, I have tried a complete uninstall of JAWS and a reinstall, but the sluggish action continues.  It happens on every web site, even those with only a very few links.  These are all web sites I have visited often, and all of them now suffer the same slow action as described above.

 

Any suggestions would be much appreciated.

 

Sincerely,

Timothy Ford

JAWS Serial #18178

s

From: Tim Ford [mailto:ttford@...]
Sent: Tuesday, February 28, 2017 1:52 PM
To: main@jfw.groups.io
Subject: RE: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi Folks,

 

This lag is something that seemed to have hit me ahead of most everyone else, but it has now apparently spread.  It became so bad on my old Windows 7 laptop that I uninstalled 17 and 18 and went back to 16.  On my new Windows 10 64 bit laptop, running JAWS 17, the lag has been much less pronounced and short in duration.  Back when the problem first hit me months ago, I felt that I must be losing it since nobody else seemed to be having what I knew would be very noticeable.  So now it seems that the problem eventually hits everybody.  Has Freedom Scientific admitted yet that this problem exists?

 

Tim Ford

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Carlson
Sent: Tuesday, February 28, 2017 1:43 PM
To: main@...
Subject: Re: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Mitch,

 

Stephen says "Stop!" Saying "What's that sound?" And no, no particular issues with this latest build of JAWS 18. But...I have noticed with both JAWS 17 and 18, all iterations, that there is a significant hesitancy when invoking the JAWS find when in Internet Explorer or Firefox. A latency of almost 30 seconds at times. Very irritating, and until it gets back to normal, I use JAWS 16 99% of the time.

 

Also happens when going to the Systems Tray and even ResearchIt. It's almost like JAWS is having to clear out some background processing before it can respond to that command.

 

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

Sent: Tuesday, February 28, 2017 11:55

Subject: Latest JAWS 18 -"There's something happening here. What it is ain't exactly clear."

 

Hi All, With apologies to Stephen  Stills, it seems that with the latest JAWS 18 and Windows 7, I am experiencing frequent freezing when I change focus between applications.

I’m wondering if others have noticed this and I am also looking for tips to do some more trouble-shooting as I am without a clue as to what is actually happening.  I have to totally shut down and reboot to get back into operation and there must be a better way to resume my tasks.  Thanks for any ideas.  Mitch

 

Fortune's Real-Life Courtroom Quote #3:Fortune's Real-Life Courtroom Quote #3:

Q:  When he went, had you gone and had she, if she wanted to and were
    able, for the time being excluding all the restraints on her not to
    go, gone also, would he have brought you, meaning you and she, with
    him to the station?
MR. BROOKS:  Objection.  That question should be taken out and shot.