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Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?

Kevin Wollenweber <dancingweed@...>
 

You know, in some ways I, too, find JAWS 15 more stable than JAWS 16 or 17. That is why I havcen't as yet upgraded to WINDOWS 10. I don't dare get rid of JAWS 15.

I don't know what I'll do should a good portion of the internet change to the extreme where older versions of WINDOWS are no longer compatible.

Kevin

-----Original Message-----
From: Maria Campbell [mailto:lucky1@...]
Sent: Wednesday, December 30, 2015 7:26 PM
To: jfw@groups.io
Subject: Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?

I just send an email to tech support with any problems. Not submitting bug reports, I wonder if these are at all addressed personally, as the emails certainly are.
Strangely, I find JAWS 15 to be more stable than either 16 or 17.


On 12/30/2015 6:15 PM, Brian Vogel wrote:
Thanks for the continuing input, I appreciate it more than I can say.

Note to Maria: I have not as yet even touched JAWS 17. I've got two
clients who are having some major problems with JAWS 15 and I'm slated
to update both to JAWS 17 in the near future. The one client is
licensed to go up through the not-yet-in-existence JAWS 18, but JAWS
17 has been hateful about installing so I need to involve Freedom
Scientific technical support on the next try. I've typically not had
this sort of crankiness with installation in the past.

Also, since this is the group that can answer this question best, do
you all feel that it is a worthwhile exercise for me to teach my
clients how to submit a trouble report via the Freedom Scientific
website, or should I just encourage them to use e-mail and teach them "the essentials"
about what must be included in a technical support request message?
Over time I have come to feel quite strongly that it is an essential
skill to be able to interact with FS tech support completely
independently since the end user is always going to encounter issues I
never will when I'm training them and these aren't, in most cases, in
the "optional to resolve" category. What say you all?

Brian

--

Sunny Day
Maria Campbell
lucky1@...

Be patient with God: Be patient with yourself: Be patient with others.
Amazon saga

Sandra Streeter
 

Well, continuing saga—I had another long, trial-and-error conversation with Support, in which I still ran into repeated issues—even when we had changed my password back to the original (I had just had it changed a couple days ago, which didn’t bear fruit for a solution), BTW, the guy said he had gotten calls all day re this issue, so that made me feel better—strength in #s? so the guy said he would somehow change things so I wouldn’t have the captia, and it would take a couple hours—which I didn’t mind, because I had to do some shopping (LIVE shopping, I mean) anyway. At this point, I’m ready to give it a rest and wait ‘til tomorrow to try again, because of the frustration level I reached earlier—probably will have some culinary therapy tomorrow AM to prep for a New Year’s Eve party, and then I might be ready to re-engage! This is one situation in which I wish I were Vulcan and didn’t have the emotional baggage that can come if this kind of situation lasts several days!! Alas—Asperger’s traits aside—I am sometimes closer-tied to the Empath! Thanks for listening, and I and others will keep everyone posted on goings-on at Amazon.



Sandra
Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)
This email has been sent from a virus-free computer protected by Avast.
www.avast.com

Re: Google Drive/Docs

David Moore
 

Hi,
I use Google drive and Google docs all of the time. I can answer any question you have. Remember, you must be in focus mode with NVDA and with JAWS, the virtual cursor must be turned off in order to use the built in key commands for Google. Have a great one.
 
 

Sent: Tuesday, December 29, 2015 10:57 PM
Subject: Re: Google Drive/Docs
 

Hello Natalia

I do not use Google Drive, but I see that there has not been any responses to your request; what are your particular issues with the program, please?

Cheers Kevin.

From: Natalia Voegele [mailto:softy5310@...]
Sent: December-16-15 9:51 AM
To: jfw@groups.io
Subject: Google Drive/Docs

 

Hi all,

 

     I was wondering if someone could help me with Google drive/Docs? I have listened to the FS podcasts on the subject and have a student which I need to teach these to. He reads a lot of documents using these for school. I have a hard time getting some of the commands to work and don’t know if it’s something I’m doing incorrectly, if it’s Google Drive/Docs, or a combination of both. I’ve called FS for help and I seemed to know more about Google drive/Docs than the representative I spoke to, did.

 

Thank you,

 

Natalia

 
Re: place markers

Mike B <mb69mach1@...>
 

Hi Carolyn,
 
Here's everything from Jaws Help on Placemarkers:
 

PlaceMarkers

A PlaceMarker is a bookmark that you can easily add to a Web page, HTML, PDF, or Word document, or form to mark a location. This is useful when you want to return to commonly used areas on a Web page, important sections or paragraphs of an HTML document, or specific parts, such as required fields, of a complicated form. PlaceMarkers can be defined as temporary or permanent and can be anchored to text, elements of the current Web page, or to a Web site's domain. Multiple PlaceMarkers can be added to HTML or PDF documents, while only one can be added to a Word document.

The following describes how to add, rename, or delete PlaceMarkers. If you are not familiar with PlaceMarkers and need more information, refer to Important PlaceMarker Concepts. For additional PlaceMarker operation, refer to Advanced PlaceMarker Usage. For general information about using PlaceMarkers in a Word document, refer to Marking and Returning to a PlaceMarker in Word.

Adding a Temporary PlaceMarker

To quickly add a temporary PlaceMarker, do the following:

  1. Open a Web page, other HTML document, or Word document.
  2. Move the virtual cursor to the location on the page where you want to put the PlaceMarker.
  3. Press CTRL+WINDOWS Key+K. A temporary PlaceMarker now appears on the page.

    You can always jump to it using any of the following Navigation Quick Keys: K, SHIFT+K, SHIFT+ number row keys 7 through 0, or CTRL+SHIFT+K. (The last keystroke opens the PlaceMarker List. Select Temporary from the list, and then choose the Move To button.)

Selecting Between the Temporary PlaceMarker and the Cursor Position

To select text between a temporary PlaceMarker and your current position in a Web page, HTML document, or Word document, do the following:

  1. Press CTRL+WINDOWS Key+k to set a temporary PlaceMarker.
  2. Navigate to another location on the Web page or document, then press INSERT+SPACEBAR, M. All text between the temporary PlaceMarker and your current cursor position is selected and ready to be copied to the Clipboard.

This method is often easier than using the SHIFT Key in conjunction with the ARROW keys when attempting to select large blocks of text.

Adding Permanent PlaceMarkers to Web Pages or HTML Documents

To add a PlaceMarker, do the following:

  1. Open a Web page or other HTML document.
  2. Move the virtual cursor to the location on the page where you want to put the PlaceMarker.
  3. Press CTRL+SHIFT+K and then ENTER.
    The Add PlaceMarker dialog box opens with focus in the Name edit field. It contains text that appears at the cursor location. If you want to change the PlaceMarker name, type a new name in this field; otherwise, press TAB to move to the next control.
  4. The Define for All Pages on Current Domain check box is cleared by default, which allows the PlaceMarker to be anchored only to the current Web page or HTML document. If you want to use this PlaceMarker so that it is anchored to all pages within the current domain instead, press SPACEBAR to select the check box. Press TAB to move to the next control.
  5. The Anchor to Text check box is cleared by default. Select this check box if you want to link the PlaceMarker with specific text, such as a heading, that appears on the page. This can be useful on frequently updated Web pages where text and elements tend to drift from their original position. When selected, the next control, Anchor Text edit field, automatically populates using the original text in the Name edit field. This guarantees that the PlaceMarker will always be associated with this text on the Web page.
  6. Press TAB to navigate to the OK button and press SPACEBAR to close the dialog box and save the PlaceMarker.

Renaming PlaceMarkers

To change the name of a PlaceMarker, do the following:

  1. Open the page containing the PlaceMarker you want to rename.
  2. Press CTRL+SHIFT+K to display a list of PlaceMarkers on this page.
  3. Use the UP ARROW or DOWN ARROW keys to select the PlaceMarker.
  4. Press SPACEBAR on the Change Name button or press ALT+C.
  5. Enter a new name for the PlaceMarker and then press SPACEBAR on the OK button.

Removing PlaceMarkers

To remove one or more PlaceMarkers, do the following:

  1. Open the page containing the PlaceMarker you want to delete.
  2. Press CTRL+SHIFT+K to display a list of all PlaceMarkers on the current page.
  3. Use the UP ARROW or DOWN ARROW keys to select a PlaceMarker.
  4. Press SPACEBAR on the Remove button or press ALT+R to delete the PlaceMarker.

Tip: If you want to delete all PlaceMarkers for this page, press SPACEBAR on the Remove All button or press ALT+L.

Important PlaceMarker Concepts

The following sections, PlaceMarker Keystrokes, Temporary versus Permanent PlaceMarkers, and URL versus Domain PlaceMarkers, are key to understanding PlaceMarkers with JAWS.

PlaceMarker Keystrokes for Web Pages, HTML Documents, or Forms

  • Press CTRL+WINDOWS Key+K to insert a temporary PlaceMarker.
  • Press INSERT+SPACEBAR, M to select text between the temporary PlaceMarker and your current cursor position.
  • Press CTRL+SHIFT+K to open the PlaceMarker List dialog box to add a new PlaceMarker, rename or change existing PlaceMarker parameters, jump to PlaceMarkers, or delete PlaceMarkers.  
  • Press K to jump to the next PlaceMarker.
  • Press SHIFT+K to jump to the previous PlaceMarker.
  • Press number row keys 7 through 0 to hear the content of PlaceMarkers 1 through 4.
  • Press SHIFT+ number row keys 7 through 0 to jump to PlaceMarkers 1 through 4.
  • Press ALT+WINDOWS Key+K to speak all of the PlaceMarkers on a Web page or in an HTML document.

PlaceMarker Keystrokes for Word Documents

  • Press CTRL+WINDOWS Key+K to set a PlaceMarker at the current cursor position. Only one PlaceMarker can be set per Word document.
  • Press ALT+WINDOWS Key+K to return to the marker in a Word document.
  • Press INSERT+SPACEBAR, M to select text or items from the marker to the current cursor position.

Temporary Versus Permanent PlaceMarkers

You can add a temporary PlaceMarker anywhere on a Web page by pressing CTRL+WINDOWS Key+K. This lets you easily mark a spot that you can return to later by pressing K. Only one temporary PlaceMarker may be set per Web page. If you later decide to move the temporary PlaceMarker to a different place on the Web page, just move the Virtual Cursor to that new location and press CTRL+WINDOWS Key+K again.

If you want to make the temporary PlaceMarker permanent, press CTRL+SHIFT+K to open the PlaceMarker List dialog box and add it to the list, which lets you keep and maintain multiple PlaceMarkers on the Web page, HTML document, or form. The last location where you set a temporary PlaceMarker is saved until you move it again, or remove the PlaceMarker from the PlaceMarkers List dialog. You can browse to other Web pages, exit JAWS, even restart your computer, and your temporary and permanent PlaceMarkers are preserved.

URL Versus Domain PlaceMarkers

JAWS lets you assign PlaceMarkers to either the current Web address (the URL displayed in the Address bar) or domain (the overall Web site name). The URL (uniform resource locator) is the Web address displayed in the address bar. You can only use PlaceMarkers assigned to the current URL when you are visiting that page.

Individual Web pages are contained within a domain. The domain's name is usually the first portion of the page's Web address and ends with .com, .net, .org, .gov, .edu, or similar suffix. When you add a domain PlaceMarker to a Web page, you can use that PlaceMarker on any page within the current domain. Since many sites use a consistent design for all of their pages, the placement of links, graphics, buttons, and form fields is often similar. If this is the case, you can use a single domain PlaceMarker to navigate many other pages on the site.

For example, if a Web site has a Search box located at the top of each page, you can put a domain PlaceMarker there named "Search." You can then use this PlaceMarker to move to the Search box on any page in the domain, regardless of the URL.

Advanced PlaceMarker Usage

The following describes other ways to customize and display PlaceMarkers.

Sharing PlaceMarkers

You can use Settings Packager to share your PlaceMarkers for a Web site with other JAWS users. Settings Packager is a program that lets you save speech and sound schemes, PlaceMarkers, and personalized Web settings in a compressed .zip file that you can send in an e-mail message, post on a Web site, or copy to removable storage media. You can also use Settings Packager to import the settings contained in these .zip files into JAWS. To start Settings Packager, press INSERT+F2, select "Settings Packager," and press ENTER. For more information on using this program, open the Settings Packager Help menu and choose Help Topics.

To share your PlaceMarkers with other JAWS users without using Settings Packager:

  1. Open your JAWS user settings folder from the Start Menu, All Programs, JAWS X (where X is the JAWS version number), Explore JAWS, Explore My Settings.
  2. Move to the PlaceMarkers folder and press ENTER.
  3. PlaceMarker information is stored in .PMI files. Locate the .PMI file with the same name as the page containing the PlaceMarkers you want to share.
  4. Copy this file and distribute it to other users. These users then need to copy the .PMI file on their PlaceMarkers folder by going to the Start Menu, All Programs, JAWS X (where X is the JAWS version number), Explore JAWS, Explore My Settings and open the PlaceMarkers folder. The users can now navigate that HTML page with your PlaceMarkers.

Custom Page Summary

When you open an HTML page, the Custom Page Summary feature automatically lists each PlaceMarker on the page and its associated text. This lets you quickly review the text located near your PlaceMarkers so you can hear any changes or updates to those areas of the page. To enable or disable this feature, do the following:

  1. Open Settings Center (INSERT+F2) or Quick Settings (INSERT+V).
  2. In the Search edit box, type "PlaceMarker" without the quotes.
  3. Press DOWN ARROW to move to Custom PlaceMarker Page Summary in the filtered results of the tree view. (Note that for Web browsers, this option appears in both the Virtual Cursor Options group and the Personalized Web Settings group.)
  4. Press SPACEBAR to toggle through the following settings.
  • Select "Speak PlaceMarkers on Page Load" to have JAWS read the name of each PlaceMarker on the current page as well as the text that appears near the PlaceMarker's location.
  • Select "List PlaceMarkers in Results Viewer on Page Load" to have JAWS display the PlaceMarker information for the page in the Results Viewer. The Results Viewer provides a link with the name of the PlaceMarker and the text that appears near the PlaceMarker's location on the page. You can use the ARROW keys to move to a link and then press ENTER to move to that PlaceMarker.
  • Select "Do Nothing" to have JAWS provide a custom page summary.

See also:

PlaceMarkers in Word

Back

 

Next

Take care.
Mike

----- Original Message -----
Sent: Wednesday, December 30, 2015 4:59 PM
Subject: Re: place markers

And what is the command to add a place marker, please?

Bye for now,

Carolyn


-----Original Message-----
From: Mike B. [mailto:mb69mach1@...]
Sent: Wednesday, December 30, 2015 6:41 PM
To: jfw@groups.io
Subject: Re: place markers

Hi Judith,
 
Here's how Jaws help explains Placemarkers:
 

PlaceMarkers


A PlaceMarker is a bookmark that you can easily add to a Web page, HTML,
PDF, or Word document, or form to mark a location. This is useful when
you want to return to commonly used areas on a Web page, important
sections or paragraphs of an HTML document, or specific parts, such as
required fields, of a complicated form. PlaceMarkers can be defined as
temporary or permanent and can be anchored to text, elements of the
current Web page, or to a Web site's domain. Multiple PlaceMarkers can be
added to HTML or PDF documents, while only one can be added to a Word
document.

Take care.
Mike

----- Original Message -----
From: judith bron <mailto:jbron@...>
To: jfw@groups.io <mailto:jfw@groups.io>
Sent: Wednesday, December 30, 2015 2:17 PM
Subject: place markers


I know I'm late to the ball but can someone explain how place markers
work and how they help you on a web page?  Best, Judith
Re: Catelyn

Ann Byrne
 

While in Word Try
1. insert+v, quick settings.
2. type 'lang' and arrow down to language detect change.
Be sure it is unchecked.
Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?

David Moore
 

Hi Brian,
I use JAWS and NVDA. NVDA can do things that JAWS cannot do and the opposite is also true. It is greatly benefitting me to be using two screen readers. I use JAWS and NVDA equally. NVDA can access toolbars and other elements on the screen that really helps. Have a great one.
 
 

Sent: Wednesday, December 30, 2015 1:11 PM
Subject: Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?
 

Brian,

 

I have used WindowEyes on different occasions but primarily JAWS.  WindowEyes has a "application" one can install to make it act like JAWS.  This is very handy as many of the keyboard commands are similar.  However, one loses a lot of functionality.  If it is for personal, fun use or if cost is a major concern, WindowEyes is a great option.  I am a transcriptionist by trade and depend heavily on the features of JAWS to get through a lot of clutter on a page or for sound schemes, which is unavailble in WindowEyes. 

 

Similar?  Yes.  Workable? Yes.  To me it is like comparing a beach cruiser bicycle to a 21-speed racing bike.  Both will get you there, it is just a matter of what you want and how much effort you want to put into it. 

 

Lee Anne

 

From: Brian Vogel [mailto:britechguy@...]
Sent: Wednesday, December 30, 2015 12:34 PM
To: jfw@groups.io
Subject: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?

 

Anyone who's been around here for more than the last few days and has been reading my posts already knows I'm a sighted tutor who teaches JAWS, among other assistive technology.  I'm just throwing that out there for our newest members.

As anyone who uses JAWS knows, it's a very expensive piece of software and since Freedom Scientific does not offer any discount or free license to people doing what I do (that I know of) there's no way I can justify the expense.

I know that I can pick up a copy of NVDA, the open-source screen reader, from nvaccess.org for free.  I already have fully functional (but without the high-end voice options) version of WindowEyes as well.

What I'm wondering is how similar either one of these might be to JAWS?  A friend of mine is a WindowEyes user who can and does occasionally use an older version of JAWS and she glides pretty effortlessly between them and has said that a number of the commands used are the same.

There are those times when it would be handy to do some hands-on work by myself in preparation for certain "relatively hairy" systems when I'm going to be teaching someone to use those with JAWS, but since I can't get a copy that remains active for just that purpose I was wondering if either of these other two screen readers might be "parallel enough" to be of some use in getting a feel for how JAWS will work with a given website, etc.

Brian
Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?

David Moore
 

Hi Brian,
I think it is a good idea that they know how to interact with FS and to fill out complaint reports. JAWS is freeky in the fact that it works differently for everyone based on computer settings and so forth. It is good that if a person is having trouble to be able to work with FS. JAWS 17 installed great for me on my computer that I upgraded to win10 and my other computer that is new and already had win10 installed on it. Have a great one.
 
 

Sent: Wednesday, December 30, 2015 7:15 PM
Subject: Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?
 

Thanks for the continuing input, I appreciate it more than I can say.

Note to Maria:  I have not as yet even touched JAWS 17.  I've got two clients who are having some major problems with JAWS 15 and I'm slated to update both to JAWS 17 in the near future.  The one client is licensed to go up through the not-yet-in-existence JAWS 18, but JAWS 17 has been hateful about installing so I need to involve Freedom Scientific technical support on the next try.  I've typically not had this sort of crankiness with installation in the past.

Also, since this is the group that can answer this question best, do you all feel that it is a worthwhile exercise for me to teach my clients how to submit a trouble report via the Freedom Scientific website, or should I just encourage them to use e-mail and teach them "the essentials" about what must be included in a technical support request message?  Over time I have come to feel quite strongly that it is an essential skill to be able to interact with FS tech support completely independently since the end user is always going to encounter issues I never will when I'm training them and these aren't, in most cases, in the "optional to resolve" category.  What say you all?

Brian
Re: Catelyn

Carolyn Arnold <4carolyna@...>
 

Have you called Freedom Scientific about the Catelyn issue?

Bye for now,

Carolyn

-----Original Message-----
From: Tom Behler [mailto:tombehler@...]
Sent: Wednesday, December 30, 2015 7:17 PM
To: jfw@groups.io
Subject: Re: Catelyn

Will do, Maria.

Not quite sure what is going on here, but if I gave you a chuckle, I certainly don't mind.

I've just never seen this before.

Dr. Tom Behler


-----Original Message-----
From: Maria Campbell [mailto:lucky1@...]
Sent: Wednesday, December 30, 2015 12:35 PM
To: jfw@groups.io
Subject: Re: Catelyn

Sorry to say but this made me chuckle.
You might try experimenting with the smart text reading and the language change detect settings with insert V while in your document.

On 12/30/2015 10:49 AM, Tom Behler wrote:
Hello, everyone.

This is going to be a weird-sounding question, but here goes.

I am working with a Microsoft Word document that I created, and every
time I start reading the document, and even at certain points within
the document, Jaws speaks the word Catelyn. I may be spelling the
word incorrectly, but this is very annoying.

I can’t figure out if something in the document itself is triggering
Jaws to say Catelyn, or if something has changed in my MS Word
configurations to make this happen.

If anyone else has seen this issue, how did you correct it?

I’m using Jaws 16 with Windows 7 and Microsoft Office 2010 on this
particular computer.

Dr. Tom Behler from Michigan

--

Sunny Day
Maria Campbell
lucky1@...

Be patient with God: Be patient with yourself: Be patient with others.
Re: Catelyn

Carolyn Arnold <4carolyna@...>
 

I get what you mean about it saying Catelyn first, like my phone always
says Mobile 1 before any contact, regardless of business, land line or
whatever. It is redundant any way, because I have M after any listing
that is mobile; that way I'm sure I can text that number too.

Bye for now,

Carolyn

-----Original Message-----
From: Tom Behler [mailto:tombehler@...]
Sent: Wednesday, December 30, 2015 7:15 PM
To: jfw@groups.io
Subject: Re: Catelyn

Judith:



The word Catelyn, or however it is spelled, is nowhere to be found in my
document.



I know this, because I created the document itself.



Catelyn is spoken by Jaws immediately prior to many document headings,
which indicates to me that it has something to do with a software setting
of some sort.



Sorry if I wasn't clearer before.



Dr. Tom Behler





From: judith bron [mailto:jbron@...]
Sent: Wednesday, December 30, 2015 12:13 PM
To: jfw@groups.io
Subject: Re: Catelyn



Did you try using control H and not putting anything in the replace
field?



From: Annabelle Susan Morison [mailto:foristnights@...]
Sent: Wednesday, December 30, 2015 12:12 PM
To: jfw@groups.io <mailto:jfw@groups.io>
Subject: Re: Catelyn



Is that Catalan? Or maybe you're thinking Caitlin? I'm confused!



________________________________

From: Tom Behler [mailto:tombehler@...]
Sent: Wednesday, December 30, 2015 8:50 AM
To: jfw@groups.io <mailto:jfw@groups.io>
Subject: Catelyn

Hello, everyone.



This is going to be a weird-sounding question, but here goes.



I am working with a Microsoft Word document that I created, and every
time I start reading the document, and even at certain points within the
document, Jaws speaks the word Catelyn. I may be spelling the word
incorrectly, but this is very annoying.



I can't figure out if something in the document itself is triggering Jaws
to say Catelyn, or if something has changed in my MS Word configurations
to make this happen.



If anyone else has seen this issue, how did you correct it?



I'm using Jaws 16 with Windows 7 and Microsoft Office 2010 on this
particular computer.



Dr. Tom Behler from Michigan
Re: place markers

Carolyn Arnold <4carolyna@...>
 

And what is the command to add a place marker, please?

Bye for now,

Carolyn

-----Original Message-----
From: Mike B. [mailto:mb69mach1@...]
Sent: Wednesday, December 30, 2015 6:41 PM
To: jfw@groups.io
Subject: Re: place markers

Hi Judith,

Here's how Jaws help explains Placemarkers:


PlaceMarkers


A PlaceMarker is a bookmark that you can easily add to a Web page, HTML,
PDF, or Word document, or form to mark a location. This is useful when
you want to return to commonly used areas on a Web page, important
sections or paragraphs of an HTML document, or specific parts, such as
required fields, of a complicated form. PlaceMarkers can be defined as
temporary or permanent and can be anchored to text, elements of the
current Web page, or to a Web site's domain. Multiple PlaceMarkers can be
added to HTML or PDF documents, while only one can be added to a Word
document.

Take care.
Mike

----- Original Message -----
From: judith bron <mailto:jbron@...>
To: jfw@groups.io <mailto:jfw@groups.io>
Sent: Wednesday, December 30, 2015 2:17 PM
Subject: place markers


I know I'm late to the ball but can someone explain how place markers
work and how they help you on a web page? Best, Judith
Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?

Maria Campbell
 

I just send an email to tech support with any problems. Not submitting bug reports, I wonder if these are at all addressed personally, as the emails certainly are.
Strangely, I find JAWS 15 to be more stable than either 16 or 17.

On 12/30/2015 6:15 PM, Brian Vogel wrote:
Thanks for the continuing input, I appreciate it more than I can say.

Note to Maria: I have not as yet even touched JAWS 17. I've got two
clients who are having some major problems with JAWS 15 and I'm slated
to update both to JAWS 17 in the near future. The one client is
licensed to go up through the not-yet-in-existence JAWS 18, but JAWS 17
has been hateful about installing so I need to involve Freedom
Scientific technical support on the next try. I've typically not had
this sort of crankiness with installation in the past.

Also, since this is the group that can answer this question best, do you
all feel that it is a worthwhile exercise for me to teach my clients how
to submit a trouble report via the Freedom Scientific website, or should
I just encourage them to use e-mail and teach them "the essentials"
about what must be included in a technical support request message?
Over time I have come to feel quite strongly that it is an essential
skill to be able to interact with FS tech support completely
independently since the end user is always going to encounter issues I
never will when I'm training them and these aren't, in most cases, in
the "optional to resolve" category. What say you all?

Brian

--

Sunny Day
Maria Campbell
lucky1@...

Be patient with God: Be patient with yourself: Be patient with others.
Re: Catelyn

judith bron
 

When you find a solution to the problem I hope you share it with us.  This one is mind boggling. 

 

From: Tom Behler [mailto:tombehler@...]
Sent: Wednesday, December 30, 2015 7:15 PM
To: jfw@groups.io
Subject: Re: Catelyn

 

Judith:

 

The word Catelyn, or however it is spelled, is nowhere to be found in my document.

 

I know this, because I created the document itself.

 

Catelyn is spoken by Jaws immediately prior to many document headings, which indicates to me that it has something to do with a software setting of some sort.

 

Sorry if I wasn’t clearer before.

 

Dr.  Tom Behler

 

 

From: judith bron [mailto:jbron@...]
Sent: Wednesday, December 30, 2015 12:13 PM
To: jfw@groups.io
Subject: Re: Catelyn

 

Did you try using control H and not putting anything in the replace field?

 

From: Annabelle Susan Morison [mailto:foristnights@...]
Sent: Wednesday, December 30, 2015 12:12 PM
To: jfw@groups.io
Subject: Re: Catelyn

 

Is that Catalan? Or maybe you're thinking Caitlin? I'm confused!

 

From: Tom Behler [mailto:tombehler@...]
Sent: Wednesday, December 30, 2015 8:50 AM
To: jfw@groups.io
Subject: Catelyn

Hello, everyone.

 

This is going to be a weird-sounding question, but here goes.

 

I am working with a Microsoft Word document that I created, and every time I start reading the document, and even at certain points within the document, Jaws speaks the word Catelyn.  I may be spelling the word incorrectly, but this is very annoying.

 

I can’t figure out if something in the document itself is triggering Jaws to say Catelyn, or if something has changed in my MS Word configurations to make this happen.

 

If anyone else has seen this issue, how did you correct it?

 

I’m using Jaws 16 with Windows 7 and Microsoft Office 2010 on this particular computer.

 

Dr.  Tom Behler from Michigan

 

 

 
Re: Catelyn

Tom Behler
 

Bill:

 

Well, I’m not sure how the issue was created in the document, or how to solve it, but I’ll check the smart text and language-detect settings as Maria has suggested.

 

If you have any other thoughts, please send them my way.

 

Thank you!

 

Dr.  Tom Behler

 

 

From: Bill White [mailto:billwhite92701@...]
Sent: Wednesday, December 30, 2015 1:22 PM
To: jfw@groups.io
Subject: Re: Catelyn

 

Hi, Tom.

 

Catalan adj.
1. pertaining to Catalonia, its inhabitants, or their language.
–n.
2. a native or inhabitant of Catalonia.
3. a Romance language closely related to Provençal, spoken in Catalonia, Valencia, the Balearic Islands, Andorra, southern France, and western Sardinia.

It is indeed something in the document. Perhaps the font has something peculiar to it which makes JAWS think that some of the words or letters are written in Catalan.

----- Original Message -----

From: Tom Behler

Sent: Wednesday, December 30, 2015 8:49 AM

Subject: Catelyn

 

Hello, everyone.

 

This is going to be a weird-sounding question, but here goes.

 

I am working with a Microsoft Word document that I created, and every time I start reading the document, and even at certain points within the document, Jaws speaks the word Catelyn.  I may be spelling the word incorrectly, but this is very annoying.

 

I can’t figure out if something in the document itself is triggering Jaws to say Catelyn, or if something has changed in my MS Word configurations to make this happen.

 

If anyone else has seen this issue, how did you correct it?

 

I’m using Jaws 16 with Windows 7 and Microsoft Office 2010 on this particular computer.

 

Dr.  Tom Behler from Michigan

 

 

 



__________ Information from ESET NOD32 Antivirus, version of virus signature database 12794 (20151229) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com



__________ Information from ESET NOD32 Antivirus, version of virus signature database 12794 (20151229) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com
Re: Just upgraded to JAWS 17 and have problem ... and planning to move to Windows 10 ...

Soronel Haetir
 

Hit space, not enter

On 12/30/15, HAMILTON <jim.hamilton@...> wrote:
Listers:

Yes, I finally bit the bullet! I uninstalled JAWS versions older than V:
16, leaving the common elements, and dove right into the upgrading task.
The actual upgrade did not take as long as I was expecting - not upset
about
that at all!

After installing/upgrading to JAWS V: 17, I went into the JAWS utility menu
to do all the stuff that the Merge Utility would have done for me. Now, I
did not do too badly; but, there seems to be something missing - not sure
what/how much yet.

To start with, I am able to get into the Settings Centre (Canadian ...
eh?),
and open Speech Verbosity. Then I can set my Verbosity Level -
intermediate. However, when I open Configure Verbosity Levels to set my
intermediate settings, I get kicked out of the menu entirely. I end up on
the JAWS screen where I could press the alt key to get back into the JAWS
menu. Not being one to give up right away, I tried this about 2 more
times,
with exactly the same result. In fact, I get this result when I press
enter
on "Customize Punctuation" and "Manage Key Labels ...". Again, I get
kicked
out of the menu entirely. Some of the "settings" that I have been seeking
are likely somewhere in one/both of these menu items, and I surely would
like to have these items open appropriately so that I can complete the
settings process.

Another item, about which I cannot recall which I used previously, is
whether it is wise to use "Virtual Ribbons", or not; but, I seem to
remember
some advice on this list serve about that a few months back. Perhaps,
someone could remind me of this.

Boy do I miss the Merge Utility!

Would someone please try to lead me out of this above wilderness? Thank
you.

By the way, it is my intention to continue on this "renewal project" by
moving to Windows 10. As per earlier JFW listers' instructions, I have
removed JAWS versions prior to V: 16, and have tried to run a "repair" on
JAWS 16. Unfortunately my syntax was incorrect. Using V: "16.0.4468",
could someone please tell me the exact line to use, to perform this repair,
in the "run command"? I am using the 64-bit version of JAWS 17 - currently
with Windows 8.1; but moving to Windows 10.

Thanks much for all your help, not only on this problem, but also on
previous issues.

Jim H






--
Soronel Haetir
soronel.haetir@...
Re: Catelyn

Tom Behler
 

Will do, Maria.

Not quite sure what is going on here, but if I gave you a chuckle, I certainly don't mind.

I've just never seen this before.

Dr. Tom Behler

-----Original Message-----
From: Maria Campbell [mailto:lucky1@...]
Sent: Wednesday, December 30, 2015 12:35 PM
To: jfw@groups.io
Subject: Re: Catelyn

Sorry to say but this made me chuckle.
You might try experimenting with the smart text reading and the language change detect settings with insert V while in your document.

On 12/30/2015 10:49 AM, Tom Behler wrote:
Hello, everyone.

This is going to be a weird-sounding question, but here goes.

I am working with a Microsoft Word document that I created, and every
time I start reading the document, and even at certain points within
the document, Jaws speaks the word Catelyn. I may be spelling the
word incorrectly, but this is very annoying.

I can’t figure out if something in the document itself is triggering
Jaws to say Catelyn, or if something has changed in my MS Word
configurations to make this happen.

If anyone else has seen this issue, how did you correct it?

I’m using Jaws 16 with Windows 7 and Microsoft Office 2010 on this
particular computer.

Dr. Tom Behler from Michigan

--

Sunny Day
Maria Campbell
lucky1@...

Be patient with God: Be patient with yourself: Be patient with others.
Re: Amazon's at it again!

Annabelle Susan Morison
 


One thing I find annoying is how Amazon's accessibility website no longer has a combo box for a dropdown menu that lists all the departments from which you can search for what you're looking for. Even worse, is that the search field doesn't appear on the homepage of the Accessibility site. I've talked to someone over the phone in Customer Service, a couple people actually, and both of them, with English spoken in heavy accents, told me that they think I'm lying and that it works just fine. What's going on with that, I wonder?


From: Melissa Stott [mailto:mstott69@...]
Sent: Wednesday, December 30, 2015 4:08 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!

That is very annoying. It even ask you to enter that on their mobile link. There's not even a link to click on audio.

Sent from my iPhone

On Dec 30, 2015, at 6:14 PM, James Bentley <bentleyj1952@...> wrote:

I wonder why Amazon doesn’t use one or more secret questions to verify their customers.  My bank and credit card companies use secret questions and so far have never presented me with a capsha.
 
However, I took the advice of another list member and was able to close my browser and go back in and click on the accesibility link and get signed in to my Amazon account.
 
Thanks for all of the different post offering help.
 
James Bentley
 
 
Sent: Wednesday, December 30, 2015 4:50 PM
Subject: Re: Amazon's at it again!
 
I wonder if it is some kind of antifraud system that only some people end up triggering? I've found forums online where people have claimed that online shops randomly deny their order for no apparent good reason that are false triggerings of such technology. If I ever do get this on Amazon, does it mean I have to call them up every time I have to place an order?
----- Original Message -----
Sent: Wednesday, December 30, 2015 4:14 PM
Subject: Re: Amazon's at it again!
 
I’m also having that same issue.  There is a link to click on if you are sight impaired.  I tried it.  Absolutely no luck with that link for me with J16 and Win7.
 
This makes me livid with Amazon.  Now I have to take my $323.00, order some where else and probably pay more.
 
 
Why doesn’t this make some one like the NFB or ACB or Congress or who ever do some thing about this BS.  Why can’t Amazon just stop tinkering with their stupid web site.  If some thing is working, why fix it.
 
James Bentley
 
Sent: Wednesday, December 30, 2015 2:57 PM
Subject: Re: Amazon's at it again!
 
I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:
Hi, everyone!
 
The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!
 
 
 
Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)
This email has been sent from a virus-free computer protected by Avast.
www.avast.com 

-- 
Check out my blog
www.angellic23.wordpress.com
Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?

Brian Vogel
 

Thanks for the continuing input, I appreciate it more than I can say.

Note to Maria:  I have not as yet even touched JAWS 17.  I've got two clients who are having some major problems with JAWS 15 and I'm slated to update both to JAWS 17 in the near future.  The one client is licensed to go up through the not-yet-in-existence JAWS 18, but JAWS 17 has been hateful about installing so I need to involve Freedom Scientific technical support on the next try.  I've typically not had this sort of crankiness with installation in the past.

Also, since this is the group that can answer this question best, do you all feel that it is a worthwhile exercise for me to teach my clients how to submit a trouble report via the Freedom Scientific website, or should I just encourage them to use e-mail and teach them "the essentials" about what must be included in a technical support request message?  Over time I have come to feel quite strongly that it is an essential skill to be able to interact with FS tech support completely independently since the end user is always going to encounter issues I never will when I'm training them and these aren't, in most cases, in the "optional to resolve" category.  What say you all?

Brian
Re: Catelyn

Tom Behler
 

Judith:

 

The word Catelyn, or however it is spelled, is nowhere to be found in my document.

 

I know this, because I created the document itself.

 

Catelyn is spoken by Jaws immediately prior to many document headings, which indicates to me that it has something to do with a software setting of some sort.

 

Sorry if I wasn’t clearer before.

 

Dr.  Tom Behler

 

 

From: judith bron [mailto:jbron@...]
Sent: Wednesday, December 30, 2015 12:13 PM
To: jfw@groups.io
Subject: Re: Catelyn

 

Did you try using control H and not putting anything in the replace field?

 

From: Annabelle Susan Morison [mailto:foristnights@...]
Sent: Wednesday, December 30, 2015 12:12 PM
To: jfw@groups.io
Subject: Re: Catelyn

 

Is that Catalan? Or maybe you're thinking Caitlin? I'm confused!

 

From: Tom Behler [mailto:tombehler@...]
Sent: Wednesday, December 30, 2015 8:50 AM
To: jfw@groups.io
Subject: Catelyn

Hello, everyone.

 

This is going to be a weird-sounding question, but here goes.

 

I am working with a Microsoft Word document that I created, and every time I start reading the document, and even at certain points within the document, Jaws speaks the word Catelyn.  I may be spelling the word incorrectly, but this is very annoying.

 

I can’t figure out if something in the document itself is triggering Jaws to say Catelyn, or if something has changed in my MS Word configurations to make this happen.

 

If anyone else has seen this issue, how did you correct it?

 

I’m using Jaws 16 with Windows 7 and Microsoft Office 2010 on this particular computer.

 

Dr.  Tom Behler from Michigan

 

 

 
Re: Catelyn

Tom Behler
 

James:

So, how would I make sure that my MS Word is set to assume English as the
default language?

Thank you!

Dr. Tom Behler from Michigan

-----Original Message-----
From: James Homuth [mailto:james@...]
Sent: Wednesday, December 30, 2015 12:02 PM
To: jfw@groups.io
Subject: Re: Catelyn

Any time I've seen that, it appears to be a language issue. Could be your MS
Word isn't set to assume English is the default language?

On Wed, December 30, 2015 4:49 pm, Tom Behler wrote:
Hello, everyone.



This is going to be a weird-sounding question, but here goes.



I am working with a Microsoft Word document that I created, and every
time I start reading the document, and even at certain points within
the document, Jaws speaks the word Catelyn. I may be spelling the
word incorrectly, but this is very annoying.



I can't figure out if something in the document itself is triggering
Jaws to say Catelyn, or if something has changed in my MS Word
configurations to make this happen.



If anyone else has seen this issue, how did you correct it?



I'm using Jaws 16 with Windows 7 and Microsoft Office 2010 on this
particular computer.



Dr. Tom Behler from Michigan
Re: Amazon's at it again!

Melissa Stott <mstott69@...>
 

That is very annoying. It even ask you to enter that on their mobile link. There's not even a link to click on audio.

Sent from my iPhone

On Dec 30, 2015, at 6:14 PM, James Bentley <bentleyj1952@...> wrote:

I wonder why Amazon doesn’t use one or more secret questions to verify their customers.  My bank and credit card companies use secret questions and so far have never presented me with a capsha.
 
However, I took the advice of another list member and was able to close my browser and go back in and click on the accesibility link and get signed in to my Amazon account.
 
Thanks for all of the different post offering help.
 
James Bentley
 
 
Sent: Wednesday, December 30, 2015 4:50 PM
Subject: Re: Amazon's at it again!
 
I wonder if it is some kind of antifraud system that only some people end up triggering? I've found forums online where people have claimed that online shops randomly deny their order for no apparent good reason that are false triggerings of such technology. If I ever do get this on Amazon, does it mean I have to call them up every time I have to place an order?
----- Original Message -----
Sent: Wednesday, December 30, 2015 4:14 PM
Subject: Re: Amazon's at it again!
 
I’m also having that same issue.  There is a link to click on if you are sight impaired.  I tried it.  Absolutely no luck with that link for me with J16 and Win7.
 
This makes me livid with Amazon.  Now I have to take my $323.00, order some where else and probably pay more.
 
 
Why doesn’t this make some one like the NFB or ACB or Congress or who ever do some thing about this BS.  Why can’t Amazon just stop tinkering with their stupid web site.  If some thing is working, why fix it.
 
James Bentley
 
Sent: Wednesday, December 30, 2015 2:57 PM
Subject: Re: Amazon's at it again!
 
I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:
Hi, everyone!
 
The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!
 
 
 
Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)
This email has been sent from a virus-free computer protected by Avast.
www.avast.com 

-- 
Check out my blog
www.angellic23.wordpress.com
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