Date   

Re: Jaws stops talking

Tim Ford
 

Hi Stewart,

When JAWS goes silent, have you tried just waiting for 20-30 seconds? I suspect JAWS is doing the new feature of automatically doing a reboot of JAWS when a process delay is encountered. You may just be experiencing that, and thought JAWS was starting because of what you had entered on the keyboard. If the above does pan out and it is JAWS that is needing to reboot, you can probably isolate to some degree under what circumstances the J JAWS reboot occurs. For me, it is almost always with Firefox when I am starting a streaming video. I just have learned to wait, and JAWS is pretty good about the auto reboot. It boots quick enough to not bother me at all.

Tim Ford

-----Original Message-----
From: cecropia64--- via Jfw
Sent: Sunday, March 01, 2015 8:08 AM
To: The Jaws for Windows support list.
Subject: Jaws stops talking

Hi folks:

I'm having a problem with Jaws 16. I'm running Windows 7 64 bit. While
I'm on the computer doing certain things like listening to a movie on
Netflix or checking mail, Jaws goes silent. The only way I can get it
to talk again is to go to the desktop and re initialize Jaws from
there. This has been happening for a while now and I'm wondering if
anybody else is having this issue. Does anybody have a solution to this
issue?
Thanks

Stewart

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Re: Jaws stops talking

Don Risavy, Jr. <djrisavyjr@...>
 

Yes have had the problem too and have reported it to FS and so far doesn't
seem like anything has been done to address the problem or issue.
I've even uninstalled and reinstalled Jaws 16 latest versions and still have
the problem or issues from time to time.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of cecropia64---
via Jfw
Sent: Sunday, March 01, 2015 10:08 AM
To: The Jaws for Windows support list.
Subject: Jaws stops talking

Hi folks:

I'm having a problem with Jaws 16. I'm running Windows 7 64 bit. While I'm
on the computer doing certain things like listening to a movie on Netflix or
checking mail, Jaws goes silent. The only way I can get it to talk again is
to go to the desktop and re initialize Jaws from there. This has been
happening for a while now and I'm wondering if anybody else is having this
issue. Does anybody have a solution to this issue?
Thanks

Stewart

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Jaws stops talking

cecropia64
 

Hi folks:

I'm having a problem with Jaws 16. I'm running Windows 7 64 bit. While I'm on the computer doing certain things like listening to a movie on Netflix or checking mail, Jaws goes silent. The only way I can get it to talk again is to go to the desktop and re initialize Jaws from there. This has been happening for a while now and I'm wondering if anybody else is having this issue. Does anybody have a solution to this issue?
Thanks

Stewart


Re: JAWS, Skype, and other audio/video files

Mr. Eyeball (AccessTelevision.tv Gmail)
 

You can find info about that on www.AccessTelevision.tv


Name:
Mr. Jonas Voll
Email:

Web site:
YouTube:
FaceBook:
Twitter:

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Jim P. via Jfw
Sent: Tuesday, February 24, 2015 1:16 AM
To: 'The Jaws for Windows support list.'
Subject: JAWS, Skype, and other audio/video files

Hello,



I have a question regarding using Skype, a screen reader, and a third party
such as YouTube or an audio file.



I was working with someone via Skype on something, and he allowed me to hear
something he'd been working on which was actually a YouTube video. I could
hear both the YouTube video and his voice coming from his computer.



Am I able to do that, even if I have a screen reader such as JAWS? If so,
how would I go about doing it?

I tried testing it out with my friend by going to YouTube and playing a
video, but what he heard was barely audible, except for what I was saying,
which was fine.

Any ideas?

Thanks.

Jim

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Re: Alt key stops working

Aleeha Dudley
 

I’ve actually had this happen on a couple of dell laptops, also running windows seven and JAWS 16. The only thing that works is a restart.
Aleeha Dudley and Seeing Eye Dog Dallas
Vice President, Ohio Association of Guide Dog Users
Vice President, Ohio Association of Blind Students
Both proud divisions of the National Federation of the Blind of Ohio
Email: blindcowgirl1993@... <mailto:blindcowgirl1993@...>
The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. You can live the life you want; blindness is not what holds you back.
“The wind of heaven is that which blows between a horse’s ears.” - Arabian proverb

On Feb 27, 2015, at 3:44 PM, Russell Solowoniuk via Jfw <jfw@...> wrote:

Hi everyone,

Has anyone ever run into the issue where the alt key stops working?
This is happening on a Lenovo laptop running Windows 7 and Jaws 16.
What will happen is all of a sudden the alt key just does nothing. In
a Word document, pressing the alt key will not bring up the menubar.
The same thing happens in every program, including the Jaws Window.
Alt tab will still work, but no luck bringing up the menubar in any
program. The only way to fix the problem is to re-boot the laptop.
This is happening on a regular basis. It will work after a re-boot,
but will stop again at random times.

Any ideas or suggestions would be greatly appreciated.

Thanks,

Russell

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Re: Alt key stops working

Feliciano G
 

When you experience the problem, try maximizing the window if it is not.

On Feb 27, 2015, at 12:44 PM, Russell Solowoniuk via Jfw <jfw@...> wrote:

Hi everyone,

Has anyone ever run into the issue where the alt key stops working?
This is happening on a Lenovo laptop running Windows 7 and Jaws 16.
What will happen is all of a sudden the alt key just does nothing. In
a Word document, pressing the alt key will not bring up the menubar.
The same thing happens in every program, including the Jaws Window.
Alt tab will still work, but no luck bringing up the menubar in any
program. The only way to fix the problem is to re-boot the laptop.
This is happening on a regular basis. It will work after a re-boot,
but will stop again at random times.

Any ideas or suggestions would be greatly appreciated.

Thanks,

Russell

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Re: Alt key stops working

Ann Byrne
 

Yep. I've seen this. I usually unload/reload JAWS to solve the problem.

At 02:44 PM 2/27/2015, you wrote:
Hi everyone,

Has anyone ever run into the issue where the alt key stops working?
This is happening on a Lenovo laptop running Windows 7 and Jaws 16.
What will happen is all of a sudden the alt key just does nothing. In
a Word document, pressing the alt key will not bring up the menubar.
The same thing happens in every program, including the Jaws Window.
Alt tab will still work, but no luck bringing up the menubar in any
program. The only way to fix the problem is to re-boot the laptop.
This is happening on a regular basis. It will work after a re-boot,
but will stop again at random times.

Any ideas or suggestions would be greatly appreciated.

Thanks,

Russell

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Re: Alt key stops working

T. Civitello
 

This happens to me on a PC. I think it is a Jaws problem. Usually unloading Jaws and restarting Jaws fixes it but at times it requires re booting the PC to fix it. Tom

-----Original Message-----
From: Russell Solowoniuk via Jfw
Sent: Friday, February 27, 2015 12:44 PM
To: The Jaws for Windows support list.
Subject: Alt key stops working

Hi everyone,

Has anyone ever run into the issue where the alt key stops working?
This is happening on a Lenovo laptop running Windows 7 and Jaws 16.
What will happen is all of a sudden the alt key just does nothing. In
a Word document, pressing the alt key will not bring up the menubar.
The same thing happens in every program, including the Jaws Window.
Alt tab will still work, but no luck bringing up the menubar in any
program. The only way to fix the problem is to re-boot the laptop.
This is happening on a regular basis. It will work after a re-boot,
but will stop again at random times.

Any ideas or suggestions would be greatly appreciated.

Thanks,

Russell

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Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


Alt key stops working

Russell Solowoniuk
 

Hi everyone,

Has anyone ever run into the issue where the alt key stops working?
This is happening on a Lenovo laptop running Windows 7 and Jaws 16.
What will happen is all of a sudden the alt key just does nothing. In
a Word document, pressing the alt key will not bring up the menubar.
The same thing happens in every program, including the Jaws Window.
Alt tab will still work, but no luck bringing up the menubar in any
program. The only way to fix the problem is to re-boot the laptop.
This is happening on a regular basis. It will work after a re-boot,
but will stop again at random times.

Any ideas or suggestions would be greatly appreciated.

Thanks,

Russell


bookmarks in Mozilla

Gennie Eachus <eachusgm@...>
 

Hi,



I have to use Mozilla for my bank and grocery store. I have tried to create
bookmarks. I can't retrieve the bookmarks. Has anyone had any success with
using bookmarks?



Thanks.



Gennie

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Re: JAWS and Hotwire

Kevin Hourigan <kevinthourigan@...>
 

Hello Annabelle,
Could you either click on the links, or have a sighted friend identify them, and then use graphic labeler?
Cheers Kevin.

-----Original Message-----
From: Annabelle Susan Morison via Jfw
Sent: Friday, February 27, 2015 11:02 AM
To: jfw@...
Subject: JAWS and Hotwire

Hi, it's Annabelle.
I wonder if any of you fellow JAWS members have run into the scenario I'm
currently in as of this moment. As of now, I can't fully access
http://www.hotwire.com. I can search for a flight, but I can't show the
flight details. I tried talking to someone at Hotwire's reservation desk,
but they said that there are no issues with their website, and that I simply
need to restart my machine. This woman, Rose, had no idea that I was blind,
and even when I told her, she still didn't understand what I mean. For
example, when I receive emails from the Hotwire Tripwatcher, the details of
the trips I'm watching used to be plain text within the body of the Email.
Now, they've put links in the email, which are apparently pictures. Does
anybody have any suggestions or ideas?
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JAWS and Hotwire

Annabelle Susan Morison
 

Hi, it's Annabelle.
I wonder if any of you fellow JAWS members have run into the scenario I'm
currently in as of this moment. As of now, I can't fully access
http://www.hotwire.com. I can search for a flight, but I can't show the
flight details. I tried talking to someone at Hotwire's reservation desk,
but they said that there are no issues with their website, and that I simply
need to restart my machine. This woman, Rose, had no idea that I was blind,
and even when I told her, she still didn't understand what I mean. For
example, when I receive emails from the Hotwire Tripwatcher, the details of
the trips I'm watching used to be plain text within the body of the Email.
Now, they've put links in the email, which are apparently pictures. Does
anybody have any suggestions or ideas?
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Re: bookmarks in Mozilla

Maggi Ostrowski <mio528@...>
 

Hi Gennie,

Once you open Firefox, Ctrl-Shft-B will bring up bookmark options. Or, you
could just go to the Bookmarks button if Mozilla is your home page. Ctrl-F
while in Firefox will bring up menus and you can arrow right to Bookmarks
then down arrow for options.

Maggi

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Gennie Eachus
via Jfw
Sent: Friday, February 27, 2015 3:27 PM
To: Jfw@...
Subject: bookmarks in Mozilla

Hi,



I have to use Mozilla for my bank and grocery store. I have tried to create
bookmarks. I can't retrieve the bookmarks. Has anyone had any success with
using bookmarks?



Thanks.



Gennie

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Re: bookmarks in Mozilla

Maria Campbell
 

Are you using control plus shift plus b to show all bookmarks? Or are you looking at alt plus b for bookmarks in general?
There is an application to sync your Internet Explorer bookmarks to Mozilla, but I forgot how it's done.
Sorry.


Sunny Day
Maria Campbell
lucky1@...

Somewhere, something incredible is waiting to be known.
Blaise Pascal

On 2/27/2015 2:27 PM, Gennie Eachus via Jfw wrote:
Hi,


I have to use Mozilla for my bank and grocery store. I have tried to create
bookmarks. I can't retrieve the bookmarks. Has anyone had any success with
using bookmarks?


Thanks.


Gennie

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Re: Avast disabling JAWS

Lisle, Ted (CHFS DMS)
 

Do results vary between the free and paid versions?

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Tim Ford via Jfw
Sent: Friday, February 27, 2015 11:24 AM
To: The Jaws for Windows support list.
Subject: Avast disabling JAWS

Just changing the subject line to be more descriptive, since "Food for thought" just makes me hungry!

Tim Ford


-----Original Message-----
From: Kevin Hourigan via Jfw
Sent: Friday, February 27, 2015 7:52 AM
To: Maria Campbell ; The Jaws for Windows support list.
Subject: Re: Food for thought

Hello ,
I had purchased Avast, and a few weeks later took my laptop into "Mothers,"
(a well respected computer shop in Victoria, BC.) for another issue. As the technician worked on my machine he proceeded to unload Avast saying that Microsoft Essentials performed the same tasks, and when there are multiple protection programs at work they tend to fight with each other.
Cheers Kevin.

-----Original Message-----
From: Maria Campbell via Jfw
Sent: Thursday, February 26, 2015 3:50 PM
To: The Jaws for Windows support list.
Subject: Food for thought

Well I sent a message to the other list, which has absolutely gone mum on the subject I put out there.
As many of us are on both list, I'm just wondering if anyone has any thoughts on the possibility that versions of JAWS can be adversely affected by virus protection that might think of aspects of JAWS as being malware.
I believe this has happened to me in the past, thus messing up some of my JAWS versions and possibly passing on any corruption caused by virus protection deleting any files considered suspect.
Yes, no, maybe so?

--

Sunny Day
Maria Campbell
lucky1@...

Somewhere, something incredible is waiting to be known.
Blaise Pascal


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Re: Avast disabling JAWS

Michal Nowicki <mnowicki4@...>
 

Avira used to be accessible, but it no longer is. The problem is that it
now runs from the system tray, and JAWS seems to be unable to access its
user interface.

As for Norton, it depends a lot on how much ram you have.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Tim Ford via
Jfw
Sent: Friday, February 27, 2015 10:24 AM
To: The Jaws for Windows support list.
Subject: Avast disabling JAWS

Just changing the subject line to be more descriptive, since "Food for
thought" just makes me hungry!

Tim Ford


-----Original Message-----
From: Kevin Hourigan via Jfw
Sent: Friday, February 27, 2015 7:52 AM
To: Maria Campbell ; The Jaws for Windows support list.
Subject: Re: Food for thought

Hello ,
I had purchased Avast, and a few weeks later took my laptop into "Mothers,"
(a well respected computer shop in Victoria, BC.) for another issue. As the
technician worked on my machine he proceeded to unload Avast saying that
Microsoft Essentials performed the same tasks, and when there are multiple
protection programs at work they tend to fight with each other.
Cheers Kevin.

-----Original Message-----
From: Maria Campbell via Jfw
Sent: Thursday, February 26, 2015 3:50 PM
To: The Jaws for Windows support list.
Subject: Food for thought

Well I sent a message to the other list, which has absolutely gone mum
on the subject I put out there.
As many of us are on both list, I'm just wondering if anyone has any
thoughts on the possibility that versions of JAWS can be adversely
affected by virus protection that might think of aspects of JAWS as
being malware.
I believe this has happened to me in the past, thus messing up some of
my JAWS versions and possibly passing on any corruption caused by virus
protection deleting any files considered suspect.
Yes, no, maybe so?

--

Sunny Day
Maria Campbell
lucky1@...

Somewhere, something incredible is waiting to be known.
Blaise Pascal


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Avast disabling JAWS

Tim Ford
 

Just changing the subject line to be more descriptive, since "Food for thought" just makes me hungry!

Tim Ford

-----Original Message-----
From: Kevin Hourigan via Jfw
Sent: Friday, February 27, 2015 7:52 AM
To: Maria Campbell ; The Jaws for Windows support list.
Subject: Re: Food for thought

Hello ,
I had purchased Avast, and a few weeks later took my laptop into "Mothers,"
(a well respected computer shop in Victoria, BC.) for another issue. As the
technician worked on my machine he proceeded to unload Avast saying that
Microsoft Essentials performed the same tasks, and when there are multiple
protection programs at work they tend to fight with each other.
Cheers Kevin.

-----Original Message-----
From: Maria Campbell via Jfw
Sent: Thursday, February 26, 2015 3:50 PM
To: The Jaws for Windows support list.
Subject: Food for thought

Well I sent a message to the other list, which has absolutely gone mum
on the subject I put out there.
As many of us are on both list, I'm just wondering if anyone has any
thoughts on the possibility that versions of JAWS can be adversely
affected by virus protection that might think of aspects of JAWS as
being malware.
I believe this has happened to me in the past, thus messing up some of
my JAWS versions and possibly passing on any corruption caused by virus
protection deleting any files considered suspect.
Yes, no, maybe so?

--

Sunny Day
Maria Campbell
lucky1@...

Somewhere, something incredible is waiting to be known.
Blaise Pascal


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Re: Food for thought

Kevin Hourigan <kevinthourigan@...>
 

Hello ,
I had purchased Avast, and a few weeks later took my laptop into "Mothers," (a well respected computer shop in Victoria, BC.) for another issue. As the technician worked on my machine he proceeded to unload Avast saying that Microsoft Essentials performed the same tasks, and when there are multiple protection programs at work they tend to fight with each other.
Cheers Kevin.

-----Original Message-----
From: Maria Campbell via Jfw
Sent: Thursday, February 26, 2015 3:50 PM
To: The Jaws for Windows support list.
Subject: Food for thought

Well I sent a message to the other list, which has absolutely gone mum
on the subject I put out there.
As many of us are on both list, I'm just wondering if anyone has any
thoughts on the possibility that versions of JAWS can be adversely
affected by virus protection that might think of aspects of JAWS as
being malware.
I believe this has happened to me in the past, thus messing up some of
my JAWS versions and possibly passing on any corruption caused by virus
protection deleting any files considered suspect.
Yes, no, maybe so?

--

Sunny Day
Maria Campbell
lucky1@...

Somewhere, something incredible is waiting to be known.
Blaise Pascal


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Avast and JAWS

Tim Ford
 

Changing subject line to be more descriptive.

Tim Ford

-----Original Message-----
From: Ariel via Jfw
Sent: Friday, February 27, 2015 6:06 AM
To: Lisle, Ted (CHFS DMS) ; The Jaws for Windows support list.
Subject: Re: Food for thought

I have been using Avast Free since late 2009, I've never had any issues
as far as screen readers being detected as threats.
On 2/27/2015 8:56 AM, Lisle, Ted (CHFS DMS) via Jfw wrote:
Amen. I'm in the market right now, so I'll put that on my "given-up--for-Lent" list.

Ted

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Maria Campbell via Jfw
Sent: Thursday, February 26, 2015 8:51 PM
To: Brad Martin; The Jaws for Windows support list.
Subject: Re: Food for thought


Remind me not to mess around with Avast. Smile.


Sunny Day
Maria Campbell
lucky1@...

Somewhere, something incredible is waiting to be known.
Blaise Pascal

On 2/26/2015 7:42 PM, Brad Martin via Jfw wrote:
I had this happen with Avast on three different computers, but only
one time on each machine. I booted up, and Avast promptly deleted the
jfw.exe file. It happened on all three computers around the same time,
so I assumed an update to Avast definitions prevented the problem from
recurring. When JAWS quit working, I went into Safe Mode, did a
system restore, and JAWS came back. I never had that problem again on
the same machine.

Brad



On 2/26/2015 6:40 PM, Peter Donahue via Jfw wrote:
Maria Campbell via Jfw wrote:
Well I sent a message to the other list, which has absolutely gone
mum on the subject I put out there.
As many of us are on both list, I'm just wondering if anyone has any
thoughts on the possibility that versions of JAWS can be adversely
affected by virus protection that might think of aspects of JAWS as
being malware.
I believe this has happened to me in the past, thus messing up some
of my JAWS versions and possibly passing on any corruption caused by
virus protection deleting any files considered suspect.
Yes, no, maybe so?
Good evening Maria and everyone,
All worked well for a week until we came home one evening. Avast said
it detected a threat. Later we discovered that it removed JAWS.
Freedom Scientific told me that this is a know issue with Avast. It
can only be remedied with assistance from Avast. It sounds like we
need to urge developers of antivirus and other computer protection
pacakges to redesign their products so they will not detect assistive
software as threats. Avast works well with JFW under Windows XP.

Peter Donahue


We recently had this happen on my wife's computer running Windows
7 and Avast.

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Re: Food for thought

Ariel
 

I have been using Avast Free since late 2009, I've never had any issues as far as screen readers being detected as threats.

On 2/27/2015 8:56 AM, Lisle, Ted (CHFS DMS) via Jfw wrote:
Amen. I'm in the market right now, so I'll put that on my "given-up--for-Lent" list.

Ted

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Maria Campbell via Jfw
Sent: Thursday, February 26, 2015 8:51 PM
To: Brad Martin; The Jaws for Windows support list.
Subject: Re: Food for thought


Remind me not to mess around with Avast. Smile.


Sunny Day
Maria Campbell
lucky1@...

Somewhere, something incredible is waiting to be known.
Blaise Pascal

On 2/26/2015 7:42 PM, Brad Martin via Jfw wrote:
I had this happen with Avast on three different computers, but only
one time on each machine. I booted up, and Avast promptly deleted the
jfw.exe file. It happened on all three computers around the same time,
so I assumed an update to Avast definitions prevented the problem from
recurring. When JAWS quit working, I went into Safe Mode, did a
system restore, and JAWS came back. I never had that problem again on
the same machine.

Brad



On 2/26/2015 6:40 PM, Peter Donahue via Jfw wrote:
Maria Campbell via Jfw wrote:
Well I sent a message to the other list, which has absolutely gone
mum on the subject I put out there.
As many of us are on both list, I'm just wondering if anyone has any
thoughts on the possibility that versions of JAWS can be adversely
affected by virus protection that might think of aspects of JAWS as
being malware.
I believe this has happened to me in the past, thus messing up some
of my JAWS versions and possibly passing on any corruption caused by
virus protection deleting any files considered suspect.
Yes, no, maybe so?
Good evening Maria and everyone,
All worked well for a week until we came home one evening. Avast said
it detected a threat. Later we discovered that it removed JAWS.
Freedom Scientific told me that this is a know issue with Avast. It
can only be remedied with assistance from Avast. It sounds like we
need to urge developers of antivirus and other computer protection
pacakges to redesign their products so they will not detect assistive
software as threats. Avast works well with JFW under Windows XP.

Peter Donahue


We recently had this happen on my wife's computer running Windows
7 and Avast.

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