Petro, I'm not sure you're getting enough credit here. I just had to say I
admire your persistence and patience.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Petro T.
Giannakopoulos via Jfw
Sent: Monday, May 12, 2014 3:39 PM
To: The Jaws for Windows support list.
Subject: Re: I have a theory about my jaws startup issue.

Right click the JAWS 15 icon and enter on 'run as administrator'.

----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 3:24 PM
Subject: Re: I have a theory about my jaws startup issue.


I have.

In addition to this, I am low vision, so if anything was indeed popping
up,
I would have seen it.

Chris.

----- Original Message -----
From: "Petro T. Giannakopoulos via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 2:42 PM
Subject: Re: I have a theory about my jaws startup issue.

Chris
Worth a shot to do. Have you had a sighted person look at the screen when
this issue happens? Maybe there is something on the screen me and you do
not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's not
their
problem, and that something in my task manager is causing the problem,
but
I've gone into my startup items and disabled everything! yet, still have
the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept
pressing
at her to do so, and finally she did. that said, she told me that the
ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah, I'm
not
exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an issue on
their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with same x86
ISA), even different microarchitecture and product families may create
this
issue. For example, APU's (Accelerated Processing Unit) are designed as
a
CPU-GPU hybrid, thus programs may or may not respond as quickly as
before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-bit
Windows 8.1, chances are that something weird is going on in the startup
code after you log into Windows (this tells me that FS might be using a
newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting might
have changed things, startup scans and so on. If System Restore didn't
help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion), we
need
people willing to test your scenario on different AMD CPU families such
as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using
Intel
Core/Pentium/Celeron series (up to second batch of 4th generation Core
processors). If people running AMD CPU's can reproduce this issue, then
it
is unique to the way AMD handles some stuff, otherwise it's a software
problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of the
month. I was having an issue whereby using Windows 8.1 Home Premium and
all
the updates along with JAWS 15 Pro were producing a very weird issue.
Even
though under the JAWS window>Options>Basics, I had it set to automaticly
run
at the logon screen, as well as to run after logon for all users, and I
had
the combo box set to always, I still found that JAWS refused to load
after
logon. It worked fine as far as launching at the logon screen itself,
but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows 8.1,
and
had suggested I repair JFW. I did this to absolutely no avale. One
member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the same
issue. I must say I found that incredibly hard to relate the two things
to
one another. How could IE have anything to do with jfw not starting up.
I
honestly still to this minute hold my opinion that for that person, it
was
totally bad timing/coencidental. All of this however said, I don't rule
it
out, but I do find it unlikely. I do! however, have a theory. I
confess
that I've not gotten the chance to call FS quite yet about this. I plan
to
do so this morning first thing when they open up. Basically though,
here's
my theory. Again, this may seem kind of like the I E guess. It may
sound
100% unrelated. Chances are, it probably isn't related in any respect,
I
agree, but, I'm very much unwilling at this point to look over it, and
rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid as it
may
sound, I have heard of weird things happenning with certain programs if
you
install them on the wrong type of processor, or on one that isn't fully
supported. Though I totally! understand that JFW fully supports all the
major processors from Intel, AMD, to even Celeron, I'm curious if this
might
be a bug within the AMD architecture and how it plays back into JFW in a
whole. If anyone's got Windows 8.1, and JAWS 15 with access to an
Athlon
system, laptop or not, I'd be extremely curious to know if you have this
issue... specifically with jfw 15 in combination with Windows 8.1 64
bit.

Either way, I'll be calling FS here in just a bit, but I figured I'd
throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
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-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 13:47
To: The Jaws for Windows support list.
Subject: Re: I have a theory about my jaws startup issue.

Whoh! Easy there!

With all due respect, when did I say I didn't give Petro any credit!
All
that I said was that I didn't see how a bios update would help, and
then I
asked him to clarify. On the note of right clicking, all that I said
was
that I already had tried that suggestion. How in the name of heck! is
that
not giving him credit? Egg skeuze? me for just stating a question, and
a
fact!

Chris.

----- Original Message -----
From: "Adrian Spratt via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 4:40 PM
Subject: RE: I have a theory about my jaws startup issue.

Petro, I'm not sure you're getting enough credit here. I just had to

say I

admire your persistence and patience.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Petro

T.

Giannakopoulos via Jfw
Sent: Monday, May 12, 2014 3:39 PM
To: The Jaws for Windows support list.
Subject: Re: I have a theory about my jaws startup issue.

Right click the JAWS 15 icon and enter on 'run as administrator'.

----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 3:24 PM
Subject: Re: I have a theory about my jaws startup issue.


I have.

In addition to this, I am low vision, so if anything was indeed

popping

up,
I would have seen it.

Chris.

----- Original Message -----
From: "Petro T. Giannakopoulos via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 2:42 PM
Subject: Re: I have a theory about my jaws startup issue.

Chris
Worth a shot to do. Have you had a sighted person look at the screen

when

this issue happens? Maybe there is something on the screen me and

you do

not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's

not

their
problem, and that something in my task manager is causing the

problem,

but
I've gone into my startup items and disabled everything! yet, still

have

the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept
pressing
at her to do so, and finally she did. that said, she told me that

the

ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah,

I'm

not
exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an

issue on

their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with

same x86

ISA), even different microarchitecture and product families may

create

this
issue. For example, APU's (Accelerated Processing Unit) are

designed as

a
CPU-GPU hybrid, thus programs may or may not respond as quickly as
before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-

bit

Windows 8.1, chances are that something weird is going on in the

startup

code after you log into Windows (this tells me that FS might be

using a

newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting

might

have changed things, startup scans and so on. If System Restore

didn't

help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion),

we

need
people willing to test your scenario on different AMD CPU families

such

as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using
Intel
Core/Pentium/Celeron series (up to second batch of 4th generation

Core

processors). If people running AMD CPU's can reproduce this issue,

then

it
is unique to the way AMD handles some stuff, otherwise it's a

software

problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of

the

month. I was having an issue whereby using Windows 8.1 Home

Premium and

all
the updates along with JAWS 15 Pro were producing a very weird

issue.

Even
though under the JAWS window>Options>Basics, I had it set to

automaticly

run
at the logon screen, as well as to run after logon for all users,

and I

had
the combo box set to always, I still found that JAWS refused to

load

after
logon. It worked fine as far as launching at the logon screen

itself,

but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows

8.1,

and
had suggested I repair JFW. I did this to absolutely no avale.

One

member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the

same

issue. I must say I found that incredibly hard to relate the two

things

to
one another. How could IE have anything to do with jfw not

starting up.

I
honestly still to this minute hold my opinion that for that person,

it

was
totally bad timing/coencidental. All of this however said, I don't

rule

it
out, but I do find it unlikely. I do! however, have a theory. I
confess
that I've not gotten the chance to call FS quite yet about this. I

plan

to
do so this morning first thing when they open up. Basically

though,

here's
my theory. Again, this may seem kind of like the I E guess. It

may

sound
100% unrelated. Chances are, it probably isn't related in any

respect,

I
agree, but, I'm very much unwilling at this point to look over it,

and

rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid

as it

may
sound, I have heard of weird things happenning with certain

programs if

you
install them on the wrong type of processor, or on one that isn't

fully

supported. Though I totally! understand that JFW fully supports

all the

major processors from Intel, AMD, to even Celeron, I'm curious if

this

might
be a bug within the AMD architecture and how it plays back into JFW

in a

whole. If anyone's got Windows 8.1, and JAWS 15 with access to an
Athlon
system, laptop or not, I'd be extremely curious to know if you have

this

issue... specifically with jfw 15 in combination with Windows 8.1

64

bit.

Either way, I'll be calling FS here in just a bit, but I figured

I'd

throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
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Jfw@...
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Jfw@...
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Jfw@...
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Jfw@...
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Jfw@...
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Jfw@...
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lol this topic sounds like it needs to be taken to a personal level and off
the list.....

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 13:47
To: The Jaws for Windows support list.
Subject: Re: I have a theory about my jaws startup issue.

Whoh! Easy there!

With all due respect, when did I say I didn't give Petro any credit!
All
that I said was that I didn't see how a bios update would help, and
then I
asked him to clarify. On the note of right clicking, all that I said
was
that I already had tried that suggestion. How in the name of heck! is
that
not giving him credit? Egg skeuze? me for just stating a question, and
a
fact!

Chris.

----- Original Message -----
From: "Adrian Spratt via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 4:40 PM
Subject: RE: I have a theory about my jaws startup issue.

Petro, I'm not sure you're getting enough credit here. I just had to

say I

admire your persistence and patience.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Petro

T.

Giannakopoulos via Jfw
Sent: Monday, May 12, 2014 3:39 PM
To: The Jaws for Windows support list.
Subject: Re: I have a theory about my jaws startup issue.

Right click the JAWS 15 icon and enter on 'run as administrator'.

----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 3:24 PM
Subject: Re: I have a theory about my jaws startup issue.


I have.

In addition to this, I am low vision, so if anything was indeed

popping

up,
I would have seen it.

Chris.

----- Original Message -----
From: "Petro T. Giannakopoulos via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 2:42 PM
Subject: Re: I have a theory about my jaws startup issue.

Chris
Worth a shot to do. Have you had a sighted person look at the screen

when

this issue happens? Maybe there is something on the screen me and

you do

not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's

not

their
problem, and that something in my task manager is causing the

problem,

but
I've gone into my startup items and disabled everything! yet, still

have

the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept
pressing
at her to do so, and finally she did. that said, she told me that

the

ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah,

I'm

not
exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an

issue on

their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with

same x86

ISA), even different microarchitecture and product families may

create

this
issue. For example, APU's (Accelerated Processing Unit) are

designed as

a
CPU-GPU hybrid, thus programs may or may not respond as quickly as
before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-

bit

Windows 8.1, chances are that something weird is going on in the

startup

code after you log into Windows (this tells me that FS might be

using a

newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting

might

have changed things, startup scans and so on. If System Restore

didn't

help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion),

we

need
people willing to test your scenario on different AMD CPU families

such

as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using
Intel
Core/Pentium/Celeron series (up to second batch of 4th generation

Core

processors). If people running AMD CPU's can reproduce this issue,

then

it
is unique to the way AMD handles some stuff, otherwise it's a

software

problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of

the

month. I was having an issue whereby using Windows 8.1 Home

Premium and

all
the updates along with JAWS 15 Pro were producing a very weird

issue.

Even
though under the JAWS window>Options>Basics, I had it set to

automaticly

run
at the logon screen, as well as to run after logon for all users,

and I

had
the combo box set to always, I still found that JAWS refused to

load

after
logon. It worked fine as far as launching at the logon screen

itself,

but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows

8.1,

and
had suggested I repair JFW. I did this to absolutely no avale.

One

member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the

same

issue. I must say I found that incredibly hard to relate the two

things

to
one another. How could IE have anything to do with jfw not

starting up.

I
honestly still to this minute hold my opinion that for that person,

it

was
totally bad timing/coencidental. All of this however said, I don't

rule

it
out, but I do find it unlikely. I do! however, have a theory. I
confess
that I've not gotten the chance to call FS quite yet about this. I

plan

to
do so this morning first thing when they open up. Basically

though,

here's
my theory. Again, this may seem kind of like the I E guess. It

may

sound
100% unrelated. Chances are, it probably isn't related in any

respect,

I
agree, but, I'm very much unwilling at this point to look over it,

and

rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid

as it

may
sound, I have heard of weird things happenning with certain

programs if

you
install them on the wrong type of processor, or on one that isn't

fully

supported. Though I totally! understand that JFW fully supports

all the

major processors from Intel, AMD, to even Celeron, I'm curious if

this

might
be a bug within the AMD architecture and how it plays back into JFW

in a

whole. If anyone's got Windows 8.1, and JAWS 15 with access to an
Athlon
system, laptop or not, I'd be extremely curious to know if you have

this

issue... specifically with jfw 15 in combination with Windows 8.1

64

bit.

Either way, I'll be calling FS here in just a bit, but I figured

I'd

throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
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Jfw mailing list
Jfw@...
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_______________________________________________
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Jfw@...
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Jfw mailing list
Jfw@...
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_______________________________________________
Jfw mailing list
Jfw@...
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Jfw mailing list
Jfw@...
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_______________________________________________
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Jfw@...
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_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

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Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
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-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 13:47
To: The Jaws for Windows support list.
Subject: Re: I have a theory about my jaws startup issue.

Whoh! Easy there!

With all due respect, when did I say I didn't give Petro any credit!
All
that I said was that I didn't see how a bios update would help, and
then I
asked him to clarify. On the note of right clicking, all that I said
was
that I already had tried that suggestion. How in the name of heck! is
that
not giving him credit? Egg skeuze? me for just stating a question, and
a
fact!

Chris.

----- Original Message -----
From: "Adrian Spratt via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 4:40 PM
Subject: RE: I have a theory about my jaws startup issue.

Petro, I'm not sure you're getting enough credit here. I just had to

say I

admire your persistence and patience.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Petro

T.

Giannakopoulos via Jfw
Sent: Monday, May 12, 2014 3:39 PM
To: The Jaws for Windows support list.
Subject: Re: I have a theory about my jaws startup issue.

Right click the JAWS 15 icon and enter on 'run as administrator'.

----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 3:24 PM
Subject: Re: I have a theory about my jaws startup issue.


I have.

In addition to this, I am low vision, so if anything was indeed

popping

up,
I would have seen it.

Chris.

----- Original Message -----
From: "Petro T. Giannakopoulos via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 2:42 PM
Subject: Re: I have a theory about my jaws startup issue.

Chris
Worth a shot to do. Have you had a sighted person look at the screen

when

this issue happens? Maybe there is something on the screen me and

you do

not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's

not

their
problem, and that something in my task manager is causing the

problem,

but
I've gone into my startup items and disabled everything! yet, still

have

the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept
pressing
at her to do so, and finally she did. that said, she told me that

the

ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah,

I'm

not
exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an

issue on

their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with

same x86

ISA), even different microarchitecture and product families may

create

this
issue. For example, APU's (Accelerated Processing Unit) are

designed as

a
CPU-GPU hybrid, thus programs may or may not respond as quickly as
before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-

bit

Windows 8.1, chances are that something weird is going on in the

startup

code after you log into Windows (this tells me that FS might be

using a

newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting

might

have changed things, startup scans and so on. If System Restore

didn't

help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion),

we

need
people willing to test your scenario on different AMD CPU families

such

as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using
Intel
Core/Pentium/Celeron series (up to second batch of 4th generation

Core

processors). If people running AMD CPU's can reproduce this issue,

then

it
is unique to the way AMD handles some stuff, otherwise it's a

software

problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of

the

month. I was having an issue whereby using Windows 8.1 Home

Premium and

all
the updates along with JAWS 15 Pro were producing a very weird

issue.

Even
though under the JAWS window>Options>Basics, I had it set to

automaticly

run
at the logon screen, as well as to run after logon for all users,

and I

had
the combo box set to always, I still found that JAWS refused to

load

after
logon. It worked fine as far as launching at the logon screen

itself,

but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows

8.1,

and
had suggested I repair JFW. I did this to absolutely no avale.

One

member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the

same

issue. I must say I found that incredibly hard to relate the two

things

to
one another. How could IE have anything to do with jfw not

starting up.

I
honestly still to this minute hold my opinion that for that person,

it

was
totally bad timing/coencidental. All of this however said, I don't

rule

it
out, but I do find it unlikely. I do! however, have a theory. I
confess
that I've not gotten the chance to call FS quite yet about this. I

plan

to
do so this morning first thing when they open up. Basically

though,

here's
my theory. Again, this may seem kind of like the I E guess. It

may

sound
100% unrelated. Chances are, it probably isn't related in any

respect,

I
agree, but, I'm very much unwilling at this point to look over it,

and

rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid

as it

may
sound, I have heard of weird things happenning with certain

programs if

you
install them on the wrong type of processor, or on one that isn't

fully

supported. Though I totally! understand that JFW fully supports

all the

major processors from Intel, AMD, to even Celeron, I'm curious if

this

might
be a bug within the AMD architecture and how it plays back into JFW

in a

whole. If anyone's got Windows 8.1, and JAWS 15 with access to an
Athlon
system, laptop or not, I'd be extremely curious to know if you have

this

issue... specifically with jfw 15 in combination with Windows 8.1

64

bit.

Either way, I'll be calling FS here in just a bit, but I figured

I'd

throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
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Petro, I'm not sure you're getting enough credit here. I just had to say I admire your persistence and patience.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Petro T. Giannakopoulos via Jfw
Sent: Monday, May 12, 2014 3:39 PM
To: The Jaws for Windows support list.
Subject: Re: I have a theory about my jaws startup issue.

Right click the JAWS 15 icon and enter on 'run as administrator'.

----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 3:24 PM
Subject: Re: I have a theory about my jaws startup issue.


I have.

In addition to this, I am low vision, so if anything was indeed popping up,
I would have seen it.

Chris.

----- Original Message -----
From: "Petro T. Giannakopoulos via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 2:42 PM
Subject: Re: I have a theory about my jaws startup issue.

Chris
Worth a shot to do. Have you had a sighted person look at the screen when
this issue happens? Maybe there is something on the screen me and you do
not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's not
their
problem, and that something in my task manager is causing the problem, but
I've gone into my startup items and disabled everything! yet, still have
the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept pressing
at her to do so, and finally she did. that said, she told me that the
ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah, I'm not
exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an issue on
their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with same x86
ISA), even different microarchitecture and product families may create
this
issue. For example, APU's (Accelerated Processing Unit) are designed as a
CPU-GPU hybrid, thus programs may or may not respond as quickly as before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-bit
Windows 8.1, chances are that something weird is going on in the startup
code after you log into Windows (this tells me that FS might be using a
newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting might
have changed things, startup scans and so on. If System Restore didn't
help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion), we
need
people willing to test your scenario on different AMD CPU families such
as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using Intel
Core/Pentium/Celeron series (up to second batch of 4th generation Core
processors). If people running AMD CPU's can reproduce this issue, then
it
is unique to the way AMD handles some stuff, otherwise it's a software
problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of the
month. I was having an issue whereby using Windows 8.1 Home Premium and
all
the updates along with JAWS 15 Pro were producing a very weird issue.
Even
though under the JAWS window>Options>Basics, I had it set to automaticly
run
at the logon screen, as well as to run after logon for all users, and I
had
the combo box set to always, I still found that JAWS refused to load
after
logon. It worked fine as far as launching at the logon screen itself,
but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows 8.1, and
had suggested I repair JFW. I did this to absolutely no avale. One
member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the same
issue. I must say I found that incredibly hard to relate the two things
to
one another. How could IE have anything to do with jfw not starting up.
I
honestly still to this minute hold my opinion that for that person, it
was
totally bad timing/coencidental. All of this however said, I don't rule
it
out, but I do find it unlikely. I do! however, have a theory. I confess
that I've not gotten the chance to call FS quite yet about this. I plan
to
do so this morning first thing when they open up. Basically though,
here's
my theory. Again, this may seem kind of like the I E guess. It may
sound
100% unrelated. Chances are, it probably isn't related in any respect, I
agree, but, I'm very much unwilling at this point to look over it, and
rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid as it
may
sound, I have heard of weird things happenning with certain programs if
you
install them on the wrong type of processor, or on one that isn't fully
supported. Though I totally! understand that JFW fully supports all the
major processors from Intel, AMD, to even Celeron, I'm curious if this
might
be a bug within the AMD architecture and how it plays back into JFW in a
whole. If anyone's got Windows 8.1, and JAWS 15 with access to an Athlon
system, laptop or not, I'd be extremely curious to know if you have this
issue... specifically with jfw 15 in combination with Windows 8.1 64
bit.

Either way, I'll be calling FS here in just a bit, but I figured I'd
throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
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Jfw@...
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Jfw@...
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_______________________________________________
Jfw mailing list
Jfw@...
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_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

Chris
Worth a shot to do. Have you had a sighted person look at the screen when
this issue happens? Maybe there is something on the screen me and you do
not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's not
their
problem, and that something in my task manager is causing the problem, but
I've gone into my startup items and disabled everything! yet, still have
the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept pressing
at her to do so, and finally she did. that said, she told me that the
ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah, I'm not
exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an issue on
their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with same x86
ISA), even different microarchitecture and product families may create
this
issue. For example, APU's (Accelerated Processing Unit) are designed as a
CPU-GPU hybrid, thus programs may or may not respond as quickly as before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-bit
Windows 8.1, chances are that something weird is going on in the startup
code after you log into Windows (this tells me that FS might be using a
newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting might
have changed things, startup scans and so on. If System Restore didn't
help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion), we
need
people willing to test your scenario on different AMD CPU families such
as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using Intel
Core/Pentium/Celeron series (up to second batch of 4th generation Core
processors). If people running AMD CPU's can reproduce this issue, then
it
is unique to the way AMD handles some stuff, otherwise it's a software
problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of the
month. I was having an issue whereby using Windows 8.1 Home Premium and
all
the updates along with JAWS 15 Pro were producing a very weird issue.
Even
though under the JAWS window>Options>Basics, I had it set to automaticly
run
at the logon screen, as well as to run after logon for all users, and I
had
the combo box set to always, I still found that JAWS refused to load
after
logon. It worked fine as far as launching at the logon screen itself,
but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows 8.1, and
had suggested I repair JFW. I did this to absolutely no avale. One
member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the same
issue. I must say I found that incredibly hard to relate the two things
to
one another. How could IE have anything to do with jfw not starting up.
I
honestly still to this minute hold my opinion that for that person, it
was
totally bad timing/coencidental. All of this however said, I don't rule
it
out, but I do find it unlikely. I do! however, have a theory. I confess
that I've not gotten the chance to call FS quite yet about this. I plan
to
do so this morning first thing when they open up. Basically though,
here's
my theory. Again, this may seem kind of like the I E guess. It may
sound
100% unrelated. Chances are, it probably isn't related in any respect, I
agree, but, I'm very much unwilling at this point to look over it, and
rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid as it
may
sound, I have heard of weird things happenning with certain programs if
you
install them on the wrong type of processor, or on one that isn't fully
supported. Though I totally! understand that JFW fully supports all the
major processors from Intel, AMD, to even Celeron, I'm curious if this
might
be a bug within the AMD architecture and how it plays back into JFW in a
whole. If anyone's got Windows 8.1, and JAWS 15 with access to an Athlon
system, laptop or not, I'd be extremely curious to know if you have this
issue... specifically with jfw 15 in combination with Windows 8.1 64
bit.

Either way, I'll be calling FS here in just a bit, but I figured I'd
throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
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12/82b3e91a/attachment.html>
_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

Right click the JAWS 15 icon and enter on 'run as administrator'.

----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 3:24 PM
Subject: Re: I have a theory about my jaws startup issue.


I have.

In addition to this, I am low vision, so if anything was indeed popping up,
I would have seen it.

Chris.

----- Original Message -----
From: "Petro T. Giannakopoulos via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 2:42 PM
Subject: Re: I have a theory about my jaws startup issue.

Chris
Worth a shot to do. Have you had a sighted person look at the screen when
this issue happens? Maybe there is something on the screen me and you do
not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's not
their
problem, and that something in my task manager is causing the problem, but
I've gone into my startup items and disabled everything! yet, still have
the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept pressing
at her to do so, and finally she did. that said, she told me that the
ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah, I'm not
exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an issue on
their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with same x86
ISA), even different microarchitecture and product families may create
this
issue. For example, APU's (Accelerated Processing Unit) are designed as a
CPU-GPU hybrid, thus programs may or may not respond as quickly as before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-bit
Windows 8.1, chances are that something weird is going on in the startup
code after you log into Windows (this tells me that FS might be using a
newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting might
have changed things, startup scans and so on. If System Restore didn't
help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion), we
need
people willing to test your scenario on different AMD CPU families such
as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using Intel
Core/Pentium/Celeron series (up to second batch of 4th generation Core
processors). If people running AMD CPU's can reproduce this issue, then
it
is unique to the way AMD handles some stuff, otherwise it's a software
problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of the
month. I was having an issue whereby using Windows 8.1 Home Premium and
all
the updates along with JAWS 15 Pro were producing a very weird issue.
Even
though under the JAWS window>Options>Basics, I had it set to automaticly
run
at the logon screen, as well as to run after logon for all users, and I
had
the combo box set to always, I still found that JAWS refused to load
after
logon. It worked fine as far as launching at the logon screen itself,
but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows 8.1, and
had suggested I repair JFW. I did this to absolutely no avale. One
member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the same
issue. I must say I found that incredibly hard to relate the two things
to
one another. How could IE have anything to do with jfw not starting up.
I
honestly still to this minute hold my opinion that for that person, it
was
totally bad timing/coencidental. All of this however said, I don't rule
it
out, but I do find it unlikely. I do! however, have a theory. I confess
that I've not gotten the chance to call FS quite yet about this. I plan
to
do so this morning first thing when they open up. Basically though,
here's
my theory. Again, this may seem kind of like the I E guess. It may
sound
100% unrelated. Chances are, it probably isn't related in any respect, I
agree, but, I'm very much unwilling at this point to look over it, and
rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid as it
may
sound, I have heard of weird things happenning with certain programs if
you
install them on the wrong type of processor, or on one that isn't fully
supported. Though I totally! understand that JFW fully supports all the
major processors from Intel, AMD, to even Celeron, I'm curious if this
might
be a bug within the AMD architecture and how it plays back into JFW in a
whole. If anyone's got Windows 8.1, and JAWS 15 with access to an Athlon
system, laptop or not, I'd be extremely curious to know if you have this
issue... specifically with jfw 15 in combination with Windows 8.1 64
bit.

Either way, I'll be calling FS here in just a bit, but I figured I'd
throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
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Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

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_______________________________________________
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_______________________________________________
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_______________________________________________
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Chris
Just trying to help here. Have you unplugged all devices, USB and all and
see what happens?
What about the UAC - User Account Control. maybe set it to no, 0%, off and
see how JAWS functions.

----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 3:24 PM
Subject: Re: I have a theory about my jaws startup issue.


I have.

In addition to this, I am low vision, so if anything was indeed popping up,
I would have seen it.

Chris.

----- Original Message -----
From: "Petro T. Giannakopoulos via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 2:42 PM
Subject: Re: I have a theory about my jaws startup issue.

Chris
Worth a shot to do. Have you had a sighted person look at the screen when
this issue happens? Maybe there is something on the screen me and you do
not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's not
their
problem, and that something in my task manager is causing the problem, but
I've gone into my startup items and disabled everything! yet, still have
the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept pressing
at her to do so, and finally she did. that said, she told me that the
ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah, I'm not
exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an issue on
their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with same x86
ISA), even different microarchitecture and product families may create
this
issue. For example, APU's (Accelerated Processing Unit) are designed as a
CPU-GPU hybrid, thus programs may or may not respond as quickly as before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-bit
Windows 8.1, chances are that something weird is going on in the startup
code after you log into Windows (this tells me that FS might be using a
newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting might
have changed things, startup scans and so on. If System Restore didn't
help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion), we
need
people willing to test your scenario on different AMD CPU families such
as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using Intel
Core/Pentium/Celeron series (up to second batch of 4th generation Core
processors). If people running AMD CPU's can reproduce this issue, then
it
is unique to the way AMD handles some stuff, otherwise it's a software
problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of the
month. I was having an issue whereby using Windows 8.1 Home Premium and
all
the updates along with JAWS 15 Pro were producing a very weird issue.
Even
though under the JAWS window>Options>Basics, I had it set to automaticly
run
at the logon screen, as well as to run after logon for all users, and I
had
the combo box set to always, I still found that JAWS refused to load
after
logon. It worked fine as far as launching at the logon screen itself,
but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows 8.1, and
had suggested I repair JFW. I did this to absolutely no avale. One
member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the same
issue. I must say I found that incredibly hard to relate the two things
to
one another. How could IE have anything to do with jfw not starting up.
I
honestly still to this minute hold my opinion that for that person, it
was
totally bad timing/coencidental. All of this however said, I don't rule
it
out, but I do find it unlikely. I do! however, have a theory. I confess
that I've not gotten the chance to call FS quite yet about this. I plan
to
do so this morning first thing when they open up. Basically though,
here's
my theory. Again, this may seem kind of like the I E guess. It may
sound
100% unrelated. Chances are, it probably isn't related in any respect, I
agree, but, I'm very much unwilling at this point to look over it, and
rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid as it
may
sound, I have heard of weird things happenning with certain programs if
you
install them on the wrong type of processor, or on one that isn't fully
supported. Though I totally! understand that JFW fully supports all the
major processors from Intel, AMD, to even Celeron, I'm curious if this
might
be a bug within the AMD architecture and how it plays back into JFW in a
whole. If anyone's got Windows 8.1, and JAWS 15 with access to an Athlon
system, laptop or not, I'd be extremely curious to know if you have this
issue... specifically with jfw 15 in combination with Windows 8.1 64
bit.

Either way, I'll be calling FS here in just a bit, but I figured I'd
throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
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Jfw mailing list
Jfw@...
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_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
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_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

Chris
Worth a shot to do. Have you had a sighted person look at the screen

this issue happens? Maybe there is something on the screen me and you do
not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's not
their
problem, and that something in my task manager is causing the problem,

I've gone into my startup items and disabled everything! yet, still have
the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept

at her to do so, and finally she did. that said, she told me that the
ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah, I'm

exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an issue

their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with same

ISA), even different microarchitecture and product families may create
this
issue. For example, APU's (Accelerated Processing Unit) are designed as

CPU-GPU hybrid, thus programs may or may not respond as quickly as

(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-bit
Windows 8.1, chances are that something weird is going on in the

code after you log into Windows (this tells me that FS might be using a
newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting

have changed things, startup scans and so on. If System Restore didn't
help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion), we
need
people willing to test your scenario on different AMD CPU families such
as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using

Core/Pentium/Celeron series (up to second batch of 4th generation Core
processors). If people running AMD CPU's can reproduce this issue, then
it
is unique to the way AMD handles some stuff, otherwise it's a software
problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of the
month. I was having an issue whereby using Windows 8.1 Home Premium

all
the updates along with JAWS 15 Pro were producing a very weird issue.
Even
though under the JAWS window>Options>Basics, I had it set to

run
at the logon screen, as well as to run after logon for all users, and I
had
the combo box set to always, I still found that JAWS refused to load
after
logon. It worked fine as far as launching at the logon screen itself,
but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows 8.1,

had suggested I repair JFW. I did this to absolutely no avale. One
member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the same
issue. I must say I found that incredibly hard to relate the two

to
one another. How could IE have anything to do with jfw not starting

I
honestly still to this minute hold my opinion that for that person, it
was
totally bad timing/coencidental. All of this however said, I don't

it
out, but I do find it unlikely. I do! however, have a theory. I

that I've not gotten the chance to call FS quite yet about this. I

to
do so this morning first thing when they open up. Basically though,
here's
my theory. Again, this may seem kind of like the I E guess. It may
sound
100% unrelated. Chances are, it probably isn't related in any respect,

agree, but, I'm very much unwilling at this point to look over it, and
rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid as it
may
sound, I have heard of weird things happenning with certain programs if
you
install them on the wrong type of processor, or on one that isn't fully
supported. Though I totally! understand that JFW fully supports all

major processors from Intel, AMD, to even Celeron, I'm curious if this
might
be a bug within the AMD architecture and how it plays back into JFW in

whole. If anyone's got Windows 8.1, and JAWS 15 with access to an

system, laptop or not, I'd be extremely curious to know if you have

issue... specifically with jfw 15 in combination with Windows 8.1 64
bit.

Either way, I'll be calling FS here in just a bit, but I figured I'd
throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<

12/82b3e91a/attachment.html>
_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

Chris
Worth a shot to do. Have you had a sighted person look at the screen when
this issue happens? Maybe there is something on the screen me and you do
not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's not
their
problem, and that something in my task manager is causing the problem, but
I've gone into my startup items and disabled everything! yet, still have
the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept pressing
at her to do so, and finally she did. that said, she told me that the
ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah, I'm not
exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an issue on
their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with same x86
ISA), even different microarchitecture and product families may create
this
issue. For example, APU's (Accelerated Processing Unit) are designed as a
CPU-GPU hybrid, thus programs may or may not respond as quickly as before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-bit
Windows 8.1, chances are that something weird is going on in the startup
code after you log into Windows (this tells me that FS might be using a
newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting might
have changed things, startup scans and so on. If System Restore didn't
help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion), we
need
people willing to test your scenario on different AMD CPU families such
as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using Intel
Core/Pentium/Celeron series (up to second batch of 4th generation Core
processors). If people running AMD CPU's can reproduce this issue, then
it
is unique to the way AMD handles some stuff, otherwise it's a software
problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of the
month. I was having an issue whereby using Windows 8.1 Home Premium and
all
the updates along with JAWS 15 Pro were producing a very weird issue.
Even
though under the JAWS window>Options>Basics, I had it set to automaticly
run
at the logon screen, as well as to run after logon for all users, and I
had
the combo box set to always, I still found that JAWS refused to load
after
logon. It worked fine as far as launching at the logon screen itself,
but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows 8.1, and
had suggested I repair JFW. I did this to absolutely no avale. One
member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the same
issue. I must say I found that incredibly hard to relate the two things
to
one another. How could IE have anything to do with jfw not starting up.
I
honestly still to this minute hold my opinion that for that person, it
was
totally bad timing/coencidental. All of this however said, I don't rule
it
out, but I do find it unlikely. I do! however, have a theory. I confess
that I've not gotten the chance to call FS quite yet about this. I plan
to
do so this morning first thing when they open up. Basically though,
here's
my theory. Again, this may seem kind of like the I E guess. It may
sound
100% unrelated. Chances are, it probably isn't related in any respect, I
agree, but, I'm very much unwilling at this point to look over it, and
rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid as it
may
sound, I have heard of weird things happenning with certain programs if
you
install them on the wrong type of processor, or on one that isn't fully
supported. Though I totally! understand that JFW fully supports all the
major processors from Intel, AMD, to even Celeron, I'm curious if this
might
be a bug within the AMD architecture and how it plays back into JFW in a
whole. If anyone's got Windows 8.1, and JAWS 15 with access to an Athlon
system, laptop or not, I'd be extremely curious to know if you have this
issue... specifically with jfw 15 in combination with Windows 8.1 64
bit.

Either way, I'll be calling FS here in just a bit, but I figured I'd
throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/201405
12/82b3e91a/attachment.html>
_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

Chris
Worth a shot to do. Have you had a sighted person look at the screen when
this issue happens? Maybe there is something on the screen me and you do
not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's not
their
problem, and that something in my task manager is causing the problem, but
I've gone into my startup items and disabled everything! yet, still have
the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept pressing
at her to do so, and finally she did. that said, she told me that the
ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah, I'm not
exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an issue on
their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with same x86
ISA), even different microarchitecture and product families may create
this
issue. For example, APU's (Accelerated Processing Unit) are designed as a
CPU-GPU hybrid, thus programs may or may not respond as quickly as before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-bit
Windows 8.1, chances are that something weird is going on in the startup
code after you log into Windows (this tells me that FS might be using a
newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting might
have changed things, startup scans and so on. If System Restore didn't
help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion), we
need
people willing to test your scenario on different AMD CPU families such
as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using Intel
Core/Pentium/Celeron series (up to second batch of 4th generation Core
processors). If people running AMD CPU's can reproduce this issue, then
it
is unique to the way AMD handles some stuff, otherwise it's a software
problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of the
month. I was having an issue whereby using Windows 8.1 Home Premium and
all
the updates along with JAWS 15 Pro were producing a very weird issue.
Even
though under the JAWS window>Options>Basics, I had it set to automaticly
run
at the logon screen, as well as to run after logon for all users, and I
had
the combo box set to always, I still found that JAWS refused to load
after
logon. It worked fine as far as launching at the logon screen itself,
but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows 8.1, and
had suggested I repair JFW. I did this to absolutely no avale. One
member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the same
issue. I must say I found that incredibly hard to relate the two things
to
one another. How could IE have anything to do with jfw not starting up.
I
honestly still to this minute hold my opinion that for that person, it
was
totally bad timing/coencidental. All of this however said, I don't rule
it
out, but I do find it unlikely. I do! however, have a theory. I confess
that I've not gotten the chance to call FS quite yet about this. I plan
to
do so this morning first thing when they open up. Basically though,
here's
my theory. Again, this may seem kind of like the I E guess. It may
sound
100% unrelated. Chances are, it probably isn't related in any respect, I
agree, but, I'm very much unwilling at this point to look over it, and
rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid as it
may
sound, I have heard of weird things happenning with certain programs if
you
install them on the wrong type of processor, or on one that isn't fully
supported. Though I totally! understand that JFW fully supports all the
major processors from Intel, AMD, to even Celeron, I'm curious if this
might
be a bug within the AMD architecture and how it plays back into JFW in a
whole. If anyone's got Windows 8.1, and JAWS 15 with access to an Athlon
system, laptop or not, I'd be extremely curious to know if you have this
issue... specifically with jfw 15 in combination with Windows 8.1 64
bit.

Either way, I'll be calling FS here in just a bit, but I figured I'd
throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/201405
12/82b3e91a/attachment.html>
_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

Chris
Worth a shot to do. Have you had a sighted person look at the screen when
this issue happens? Maybe there is something on the screen me and you do
not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's not
their
problem, and that something in my task manager is causing the problem, but
I've gone into my startup items and disabled everything! yet, still have
the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept pressing
at her to do so, and finally she did. that said, she told me that the
ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah, I'm not
exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an issue on
their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with same x86
ISA), even different microarchitecture and product families may create
this
issue. For example, APU's (Accelerated Processing Unit) are designed as a
CPU-GPU hybrid, thus programs may or may not respond as quickly as before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-bit
Windows 8.1, chances are that something weird is going on in the startup
code after you log into Windows (this tells me that FS might be using a
newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting might
have changed things, startup scans and so on. If System Restore didn't
help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion), we
need
people willing to test your scenario on different AMD CPU families such
as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using Intel
Core/Pentium/Celeron series (up to second batch of 4th generation Core
processors). If people running AMD CPU's can reproduce this issue, then
it
is unique to the way AMD handles some stuff, otherwise it's a software
problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of the
month. I was having an issue whereby using Windows 8.1 Home Premium and
all
the updates along with JAWS 15 Pro were producing a very weird issue.
Even
though under the JAWS window>Options>Basics, I had it set to automaticly
run
at the logon screen, as well as to run after logon for all users, and I
had
the combo box set to always, I still found that JAWS refused to load
after
logon. It worked fine as far as launching at the logon screen itself,
but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows 8.1, and
had suggested I repair JFW. I did this to absolutely no avale. One
member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the same
issue. I must say I found that incredibly hard to relate the two things
to
one another. How could IE have anything to do with jfw not starting up.
I
honestly still to this minute hold my opinion that for that person, it
was
totally bad timing/coencidental. All of this however said, I don't rule
it
out, but I do find it unlikely. I do! however, have a theory. I confess
that I've not gotten the chance to call FS quite yet about this. I plan
to
do so this morning first thing when they open up. Basically though,
here's
my theory. Again, this may seem kind of like the I E guess. It may
sound
100% unrelated. Chances are, it probably isn't related in any respect, I
agree, but, I'm very much unwilling at this point to look over it, and
rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid as it
may
sound, I have heard of weird things happenning with certain programs if
you
install them on the wrong type of processor, or on one that isn't fully
supported. Though I totally! understand that JFW fully supports all the
major processors from Intel, AMD, to even Celeron, I'm curious if this
might
be a bug within the AMD architecture and how it plays back into JFW in a
whole. If anyone's got Windows 8.1, and JAWS 15 with access to an Athlon
system, laptop or not, I'd be extremely curious to know if you have this
issue... specifically with jfw 15 in combination with Windows 8.1 64
bit.

Either way, I'll be calling FS here in just a bit, but I figured I'd
throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
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_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

Chris
Worth a shot to do. Have you had a sighted person look at the screen

this issue happens? Maybe there is something on the screen me and you do

not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's not
their
problem, and that something in my task manager is causing the problem,

I've gone into my startup items and disabled everything! yet, still have

the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept

at her to do so, and finally she did. that said, she told me that the
ticket probably wouldn't be acted upon unless I tried disabling all
startup
items and it still persisted. Which, of corse, it did. So, yeah, I'm

exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an issue

their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with same

ISA), even different microarchitecture and product families may create
this
issue. For example, APU's (Accelerated Processing Unit) are designed as

CPU-GPU hybrid, thus programs may or may not respond as quickly as

(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-bit
Windows 8.1, chances are that something weird is going on in the

code after you log into Windows (this tells me that FS might be using a
newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting

have changed things, startup scans and so on. If System Restore didn't
help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion), we
need
people willing to test your scenario on different AMD CPU families such

as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using

Core/Pentium/Celeron series (up to second batch of 4th generation Core
processors). If people running AMD CPU's can reproduce this issue, then

it
is unique to the way AMD handles some stuff, otherwise it's a software
problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of the
month. I was having an issue whereby using Windows 8.1 Home Premium

all
the updates along with JAWS 15 Pro were producing a very weird issue.
Even
though under the JAWS window>Options>Basics, I had it set to

run
at the logon screen, as well as to run after logon for all users, and I
had
the combo box set to always, I still found that JAWS refused to load
after
logon. It worked fine as far as launching at the logon screen itself,
but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows 8.1,

had suggested I repair JFW. I did this to absolutely no avale. One
member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the same
issue. I must say I found that incredibly hard to relate the two

to
one another. How could IE have anything to do with jfw not starting

I
honestly still to this minute hold my opinion that for that person, it
was
totally bad timing/coencidental. All of this however said, I don't

it
out, but I do find it unlikely. I do! however, have a theory. I

that I've not gotten the chance to call FS quite yet about this. I

to
do so this morning first thing when they open up. Basically though,
here's
my theory. Again, this may seem kind of like the I E guess. It may
sound
100% unrelated. Chances are, it probably isn't related in any respect,

agree, but, I'm very much unwilling at this point to look over it, and
rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid as it
may
sound, I have heard of weird things happenning with certain programs if
you
install them on the wrong type of processor, or on one that isn't fully
supported. Though I totally! understand that JFW fully supports all

major processors from Intel, AMD, to even Celeron, I'm curious if this
might
be a bug within the AMD architecture and how it plays back into JFW in

whole. If anyone's got Windows 8.1, and JAWS 15 with access to an

system, laptop or not, I'd be extremely curious to know if you have

issue... specifically with jfw 15 in combination with Windows 8.1 64
bit.

Either way, I'll be calling FS here in just a bit, but I figured I'd
throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<

12/82b3e91a/attachment.html>
_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

Chris
Worth a shot to do. Have you had a sighted person look at the screen when
this issue happens? Maybe there is something on the screen me and you do not
hear?


----- Original Message -----
From: "Christopher-Mark Gilland via Jfw" <jfw@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Monday, May 12, 2014 10:30 AM
Subject: Re: I have a theory about my jaws startup issue.


Well, I spoke with Vicki in FS support, and she insists that it's not their
problem, and that something in my task manager is causing the problem, but
I've gone into my startup items and disabled everything! yet, still have the
issue, just as I suspected that I would.

She was incredibly reluctant to open a support ticket, but I kept pressing
at her to do so, and finally she did. that said, she told me that the
ticket probably wouldn't be acted upon unless I tried disabling all startup
items and it still persisted. Which, of corse, it did. So, yeah, I'm not
exactly impressed right now with Tech Support, I have to admit.

She wasn't even willing to acknowledge that it even might! be an issue on
their end.

Chris.

----- Original Message -----
From: "Joseph Lee via Jfw" <jfw@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Monday, May 12, 2014 7:37 AM
Subject: RE: I have a theory about my jaws startup issue.

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with same x86
ISA), even different microarchitecture and product families may create
this
issue. For example, APU's (Accelerated Processing Unit) are designed as a
CPU-GPU hybrid, thus programs may or may not respond as quickly as before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-bit
Windows 8.1, chances are that something weird is going on in the startup
code after you log into Windows (this tells me that FS might be using a
newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting might
have changed things, startup scans and so on. If System Restore didn't
help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion), we need
people willing to test your scenario on different AMD CPU families such as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using Intel
Core/Pentium/Celeron series (up to second batch of 4th generation Core
processors). If people running AMD CPU's can reproduce this issue, then it
is unique to the way AMD handles some stuff, otherwise it's a software
problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of the
month. I was having an issue whereby using Windows 8.1 Home Premium and
all
the updates along with JAWS 15 Pro were producing a very weird issue.
Even
though under the JAWS window>Options>Basics, I had it set to automaticly
run
at the logon screen, as well as to run after logon for all users, and I
had
the combo box set to always, I still found that JAWS refused to load after
logon. It worked fine as far as launching at the logon screen itself, but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows 8.1, and
had suggested I repair JFW. I did this to absolutely no avale. One
member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the same
issue. I must say I found that incredibly hard to relate the two things
to
one another. How could IE have anything to do with jfw not starting up.
I
honestly still to this minute hold my opinion that for that person, it was
totally bad timing/coencidental. All of this however said, I don't rule
it
out, but I do find it unlikely. I do! however, have a theory. I confess
that I've not gotten the chance to call FS quite yet about this. I plan
to
do so this morning first thing when they open up. Basically though,
here's
my theory. Again, this may seem kind of like the I E guess. It may sound
100% unrelated. Chances are, it probably isn't related in any respect, I
agree, but, I'm very much unwilling at this point to look over it, and
rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid as it
may
sound, I have heard of weird things happenning with certain programs if
you
install them on the wrong type of processor, or on one that isn't fully
supported. Though I totally! understand that JFW fully supports all the
major processors from Intel, AMD, to even Celeron, I'm curious if this
might
be a bug within the AMD architecture and how it plays back into JFW in a
whole. If anyone's got Windows 8.1, and JAWS 15 with access to an Athlon
system, laptop or not, I'd be extremely curious to know if you have this
issue... specifically with jfw 15 in combination with Windows 8.1 64 bit.

Either way, I'll be calling FS here in just a bit, but I figured I'd throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
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_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

Hi Chris,
There are a number of variables to consider regarding this theory:
* Although Intel and AMD uses different microarchitecture (with same x86
ISA), even different microarchitecture and product families may create
this
issue. For example, APU's (Accelerated Processing Unit) are designed as a
CPU-GPU hybrid, thus programs may or may not respond as quickly as before
(or after).
* If it is unique to JFW15 (not to an earlier version) and for 64-bit
Windows 8.1, chances are that something weird is going on in the startup
code after you log into Windows (this tells me that FS might be using a
newer update of VS2010/2012 to compile JFW).
* It might not be hardware at all - perhaps a group policy setting might
have changed things, startup scans and so on. If System Restore didn't
help,
then we need to do something more advanced.
* To be sure on this theory (rather, a hypothesis, in my opinion), we need
people willing to test your scenario on different AMD CPU families such as
FX (Bulldozer/Piledriver), APU's and so on, as well as people using Intel
Core/Pentium/Celeron series (up to second batch of 4th generation Core
processors). If people running AMD CPU's can reproduce this issue, then it
is unique to the way AMD handles some stuff, otherwise it's a software
problem.
Cheers,
Joseph

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of
Christopher-Mark Gilland via Jfw
Sent: Monday, May 12, 2014 4:11 AM
To: JAWS list
Subject: I have a theory about my jaws startup issue.
Importance: High

OK, let me recap a bit here for everyone's reference.

I wrote the list about half a week ago somewhere around the 4th of the
month. I was having an issue whereby using Windows 8.1 Home Premium and
all
the updates along with JAWS 15 Pro were producing a very weird issue.
Even
though under the JAWS window>Options>Basics, I had it set to automaticly
run
at the logon screen, as well as to run after logon for all users, and I
had
the combo box set to always, I still found that JAWS refused to load after
logon. It worked fine as far as launching at the logon screen itself, but
once logged on, it wouldn't autostart.

Most of you all said you were not having this issue with Windows 8.1, and
had suggested I repair JFW. I did this to absolutely no avale. One
member
wrote in suggesting it was something to do with the latest Internet
Explorer
update, as once they installed that update, they began having the same
issue. I must say I found that incredibly hard to relate the two things
to
one another. How could IE have anything to do with jfw not starting up.
I
honestly still to this minute hold my opinion that for that person, it was
totally bad timing/coencidental. All of this however said, I don't rule
it
out, but I do find it unlikely. I do! however, have a theory. I confess
that I've not gotten the chance to call FS quite yet about this. I plan
to
do so this morning first thing when they open up. Basically though,
here's
my theory. Again, this may seem kind of like the I E guess. It may sound
100% unrelated. Chances are, it probably isn't related in any respect, I
agree, but, I'm very much unwilling at this point to look over it, and
rule
it out as not being possible. I am *not!* running an Intel Pentium
processor. I've got the laptop version of an AMD Athlon. Stupid as it
may
sound, I have heard of weird things happenning with certain programs if
you
install them on the wrong type of processor, or on one that isn't fully
supported. Though I totally! understand that JFW fully supports all the
major processors from Intel, AMD, to even Celeron, I'm curious if this
might
be a bug within the AMD architecture and how it plays back into JFW in a
whole. If anyone's got Windows 8.1, and JAWS 15 with access to an Athlon
system, laptop or not, I'd be extremely curious to know if you have this
issue... specifically with jfw 15 in combination with Windows 8.1 64 bit.

Either way, I'll be calling FS here in just a bit, but I figured I'd throw
this out there as one final attempt for you guys to help me.

Thanks.

Chris.
-------------- next part --------------
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Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com