Date   

Re: posting to New Website

Castonguay, Guy (SSC/SPC) <guy.castonguay@...>
 

Hi Henry,

Cleanest way is to use Notepad and learn HTML coding. You can use Microsoft Word web view but it adds a lot of bloat (unnecessary coding) to your web pages..

 

Mes respects - Regards

Guy Castonguay

From: HH. Smith Jr. [mailto:teos1@...]
Sent: Tuesday, December 01, 2015 1:55 PM
To: jfw@groups.io
Subject: posting to New Website

 

Hi Guys,

Does anyone know of any website building software that works either JAWS version 15-17. I want to build my own website for my up and coming website accessibility firm.

Thx,

Henry

This email has been sent from a virus-free computer protected by Avast.
www.avast.com


posting to New Website

HH. Smith Jr.
 

Hi Guys,

Does anyone know of any website building software that works either JAWS version 15-17. I want to build my own website for my up and coming website accessibility firm.

Thx,

Henry

This email has been sent from a virus-free computer protected by Avast.
www.avast.com


Re: How to cut and paste with JAWS 16.

Ryan McManomy
 

ok when I have all of them sulected and I cut or coppy  and paste to a new folder nothing is coppyed over I do not know if it is jaws or windows.

----- Original Message -----
Sent: Tuesday, December 1, 2015 1:30 PM
Subject: Re: How to cut and paste with JAWS 16.

hi
these are microsoft commands not jaws commands
control c copy
control v paste control x cut

Sent from my iPhone

On Dec 1, 2015, at 10:12 AM, Tim Ford <ttford@...> wrote:

Adding a subject line that is descriptive. 
 
Tim Ford
 
Sent: Tuesday, December 01, 2015 9:58 AM
Subject: need help
 
Hello I am useing jaws 16 and windows 8.1.
I have not been a 8.1 user for all that long.
I am having trouble with cut and coppying files.
In xp and windows 7 I could select all and cut or coppy my files and move them to where I
want them. it is not letting me do this any more why?
Are there settings I need to fix or something?
Thanks!


Re: How to cut and paste with JAWS 16.

Robert stigile
 

hi
these are microsoft commands not jaws commands
control c copy
control v paste control x cut

Sent from my iPhone

On Dec 1, 2015, at 10:12 AM, Tim Ford <ttford@...> wrote:

Adding a subject line that is descriptive. 
 
Tim Ford
 
Sent: Tuesday, December 01, 2015 9:58 AM
Subject: need help
 
Hello I am useing jaws 16 and windows 8.1.
I have not been a 8.1 user for all that long.
I am having trouble with cut and coppying files.
In xp and windows 7 I could select all and cut or coppy my files and move them to where I
want them. it is not letting me do this any more why?
Are there settings I need to fix or something?
Thanks!


cut coppy and paste

Ryan McManomy
 

Hello I am useing jaws 16 and windows 8.1.
I have not been a 8.1 user for all that long.
I am having trouble with cut and coppying files.
In xp and windows 7 I could select all and cut or coppy my files and move them to where I
want them. it is not letting me do this any more why?
Are there settings I need to fix or something?
Thanks!


Re: Netflix Scripting from DoItBlind

John Martyn <johnrobertmartyn@...>
 

I'll see what I can do for this. Right now the scripting is moving along at an accelorated rate. UIA is cooperating nicely. You have a quick settings hortcut, viewing titles in a new way and being able to navigate to play portions with descriptions of the play element. Listing things out for you in chunks of helpful information. Trying to get a synopsis of the currently selected movie. Still working on the player. Sometimes it doesn't want to reveal the controls.
John

On 12/1/2015 9:52 AM, Nicole Massey wrote:
For some folks, yes, it does cause a significant reduction in enjoyment of the experience.

-----Original Message-----
From: Alex Stone [mailto:alex.stone@...]
Sent: Tuesday, December 01, 2015 9:43 AM
To: jfw@groups.io
Subject: Re: Netflix Scripting from DoItBlind

Surely it wouldn't kill your sighted companion to have to listen to the
audio description would it?

On 01/12/2015 15:40, Cristóbal wrote:
Along with the descriptive audio now being provided with Netflix
originals, this is much welcomed progress.
The one feature I would really like, is the ability to sync two
separate feeds for simultaneous viewing. I.E. if you and a sighted
companion or companions wish to watch something together, one feed
could be the normal one and the second feed could be the audio
described version. Throwing on some headphones like in the theatre and
still being able to enjoy a film or series with description with
privacy would be a major plus.
I guess the ideal solution would be some sort of iOS or other
portable set up with a mobile device or with bluetooth headphones, but
I'd even be happy with stringing some headphones to a laptop just to
have this ability. Even getting one of those cheapy Windows tablets and
a bluetooth headset for more flexibility could be an option.
I don't know if something like this could even be possible. I could
only imagine that access would need to be granted to the secondary
device's microphone. Similar to how iOS apps function.
I do recall reading a few months ago an article regarding a Chrome
add on that enabled the synchronizing of two Netflix feeds for family
and friends and long distance relationship viewing. It supposedly took
out the hassel of always trying to manually syncing feeds by counting
down and allowed folks to pause and rewind and fast forward seemlessly
without losing synchronization.
Anyway... one can hope.


-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@...]
Sent: Monday, November 30, 2015 11:20 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

Yes, I have the drop down already in programming. Locking down the
volume will take sighted assistance. But I got full screen working in
case you are entertaining.
There are other controls to this thing such as the play pause button
that I need sighted assistance for too. It is coming along nicely.
One thing I am experimenting with is the ability to view all the
playable movies in a single list such as the virtual viewer or
probably the results viewer more liekly since it supports more than
links. There is a ton of stuff you can do with this thing. Few years
back and some programming knowledge learned, it wasn't possible. Now
it is within our reach finally. The language selector is a group box
that is readily viewable and also subtitles can be controlled too.
John

On 11/30/2015 10:25 PM, Nicole Massey wrote:
This is probably something you've already dealt with, but you'll be
able to change audio feeds too, right?
-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@...]
Sent: Monday, November 30, 2015 11:53 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

so far it is going well. naturally I went for the video interface
and controlling it. I can rewind and fast forward with a spoken
time code.
Next comes the volume. Other special features will help you
navigate
the site and allow you to move seamlessly through the site. Things
like what is viewable right now and the seasons lined up in an easy
format.
The code is all UIA which means 15 and up, however to take
advantage
of all the perks I have designed this with jaws 17 in mind, though
it is possible to rename things for IE using jaws 15 and up. Nice
being able to move about the movie seamlessly. Couldn't do that
before.
JohnOK,


On 11/30/2015 8:53 PM, Loreal via Groups.io wrote:


That would be incredible if you could script for Netflix! I would
certainly be willing to try it out and see just how well it works.
Thank you for all of your hard work and all of your continuing
efforts!


Happy Connecting. Sent from my Sprint Samsung Galaxy S® 5


-------- Original message --------
From: John Martyn <johnrobertmartyn@...>
<mailto:johnrobertmartyn@...>
Date: 11/30/2015 8:29 PM (GMT-05:00)
To: jfw@groups.io
Subject: NetflixScripting from DoItBlind

JAWS 17 has enhanced the ability to script websites, it becomes
clear that what I tried years ago is now possible with the Web
programming and UIA scripting. I plan to script netflix in the
coming month.
Cheers,
John Martyn
DoItBlind.comAs


On 11/30/2015 5:13 PM, Lisa-Maree wrote:


Hi all,

About Netflix and accessing the next season of TV shows.



If you, by using the normal left and right arrows on the
keyboard,
sit on the letter S of where it states the line Season plus its
number, press enter, then arrow down, you will get to the episodes
of that season. There are work arounds, but if the screen reader
doesn’t say the obvious, they can’t be found. I have windows 10,
jaws 17, and I tried this with IE11.



I can see the screen to a degree, and how the screen is
laid out
to how jaws often reads it, does not always match.



Lisa-Maree





From: Joshua Hori [mailto:jhori@...]
Sent: Tuesday, December 1, 2015 6:03 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a
laptop
and screen reading software.



Using Windows 7, JAWS 16 and Firefox. Full disclosure: I’m
a sited
user with screenreader experience. (I prefer Firefox since I get
the
best experience with a screenreader)



It seems that Netflix isn’t providing “focus" on content
once
selected. For instance, I can navigate the site using a
screenreader
by headers and/or links, (I bring up the links list and look for
“Audio Descriptions” and press enter, then I bring up the links
list
again and navigate the list of movies that are now
available) but once I find a movie I would like to watch, I press
enter, but can’t access the new menu that drops down to play the
content, it just keeps navigating to the next movie. The work
around
is to immediately bring up the headers, navigate to the header
that’s listed and press enter, which then allows me to access the
content within the dropdown (press tab once to access the play
link).


TV shows are difficult to navigate as they all state “Play
link”
(instead of “play episode 8”) and do not announce the episode
without using the arrow keys (press down a couple of times to hear
more about the episode). For TV seasons there is a dropdown button
to change seasons using the mouse, but I can’t locate the button
with a screenreader without using the virtual cursor, and I can’t
access the dropdown menu with a keyboard at all. You can access
other episodes using the “see previous titles Button” and “see more
titles Button”
(bring up the form fields list to easily find these), but this is
only for the season displayed.



I hope this helps some.



Best,



Joshua



From: Daniel McBride [mailto:dlmlaw@...]
Sent: Monday, November 30, 2015 9:37 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a
laptop
and screen reading software.



Hello Tim:



Can you please clarify the accessibility issue we need
address
with Netflix? On my Toshiba laptop, using Windows 8 and JAWS 14, I
can get onto Netflix, manage to utilize the Search field, find the
movie, documentary or television program I desire and get it to
play. This is without Audio Description. And I am not able to
select
a specific season and episode of a television program, such as Star
Trek Next Generation. I am simply stuck with playing whichever
season and episode is next up in my account.



I am going to email Netflix as requested in your email
here. I
just want to be clear about what our hurdles are as blind persons
using Netflix. I will also add that I am a Rhapsody Music
subscriber
and the problems with Rhapsody are worse than Netflix, if anyone is
interested.



Thanks for your efforts.



Dan McBride

Fort Worth, Texas



From: Tim Ford [mailto:ttford@...]
Sent: Monday, November 30, 2015 11:05 AM
To: jfw@groups.io
Subject: Netflix not accessible to blind people using a
laptop and
screen reading software.



Hi All,



For those out there who want to use Netflix, here is an
email I
received last evening that contains instructions on how to contact
the right people. As mentioned in the note, Netflix is still not
very interested in fixing things, and your continued emails to
Netflix are encouraged to keep some pressure on them.



Tim Ford





From: Accessible Netflix Project team
<mailto:netflixacessproject@...>

Sent: Sunday, November 29, 2015 9:46 PM

To: Tim Ford <mailto:ttford@...>

Subject: Re: Netflix not accessible to blind people using a
laptop
and screen reading software.



This is kate! I am so sorry that your email has not been
replied
to yet but we get a ton, and I mean, a ton of email. Robert Kingett
is the CEO and we are still trying to make them see what you
highlighted as well as others. To be quite frank, they would rather
not even bother with us, but we keep emailing and calling and
bugging them, professionally, I may add. In our experience, we
never
hear a sincere, sorry! Let's work on these layout designs for JAWS
OR NVDA users and I doubt we will unless we keep pushing them like
we have been doing.
Would you like to email Robert Kingett, He can give you more
contacts than I can. I am just the email manager. :) Below is a
message we just got that may help.

Hi,

Hope you're well and thanks for your e-mail.

Going forward, can I suggest you contact Marlee Tart in the
global
PR team please (her e-mail address is: mtart@...).

From your recent queries it's clear that your questions are
at
global scale as opposed to regional/local, and this e-mail address
reaches the Australian and New Zealand PR agency team (and we don't
actually have visibility into a lot of the areas you're interested
in).
I've dropped Marlee a line to let her know you'll be in
touch.
Best,

L.



On 6/24/2015 5:32 PM, Tim Ford wrote:

To Whom It May Concern,



Below I have pasted in an email I sent Monday to what
is
supposedly the engineering group for Netflix; a Netflix telephone
representative gave me the address. Today someone told me about
your group, and I applaude you for your efforts that certainly seem
to be the motivating factor for Netflix to start providing AD.
Please let me know if you have any suggestions on any of the issues
covered in my post below.



Sincerely,

Tim Ford





From: Tim Ford <mailto:ttford@...>

Sent: Monday, June 22, 2015 5:57 PM

To: <mailto:technicalresearch@...>
technicalresearch@...

Cc: <mailto:janemarie.rose@...>
janemarie.rose@...
Subject: Netflix not accessible to blind people using
a laptop
and screen reading software.



Dear Netflix,



I am blind, and use a Windows 7 laptop. Up until a
week or so
ago, your web site was extremely hard to navigate, but at least I
could start a video. Now, after your web page design changes
implemented a few days ago, I cannot even start a video.



I am using the latest update of JAWS version 16; JAWS
is the
world’s most widely used screen reading software for the blind.
I tried accessing your service with IE, Firefox, and Chrome, but
could not get a video to start. With IE, I cannot even activate my
profile.


I am a fairly experienced Internet user, and if there
is a way to
navigate your site with a screen reader, I have not figured it out.
I am using the recommended common settings for JAWS, and I have no
problems with some other video streaming services.



Back a few weeks ago, Netflix announced the addition
of audio
description. That is a great move, and I applaud you for that.
However, in a very ironic twist, it is not possible for a blind
person to select the audio described version, even though one is on
the part of your site that contains only audio described programs.
Why add that extra step? If one is on the audio description page,
the user obviously wants the audio described version, so why not
make that the default?



In general, there seems to be a huge gap between your
marketing
department and the technology group. Netflix marketing is
advertising this new and wonderful audio description service, but a
blind person simply cannot navigate the site, especially after the
rollout of your new web page design.



In closing, I am using a Windows laptop, and I do not
have a
smart phone. The issues I am asking you to please fix are just for
us old-fashioned blind folks using a Windows computer.



I know from experience that screen reader
accessibility is a very
narrow specialty and skill set, so if you do not have such an
expert
on staff, you could either hire one or contract with one of the
accessibility consultant experts that will help you become and stay
accessible.



I am happy to volunteer by helping you test any
changes; I have
done that in the past for a number of web service companies.
Please
advise, and much thanks.



Sincerely,

Tim Ford

Phone: 916-538-6415











How to cut and paste with JAWS 16.

Tim Ford
 

Adding a subject line that is descriptive. 
 
Tim Ford
 

Sent: Tuesday, December 01, 2015 9:58 AM
Subject: need help
 
Hello I am useing jaws 16 and windows 8.1.
I have not been a 8.1 user for all that long.
I am having trouble with cut and coppying files.
In xp and windows 7 I could select all and cut or coppy my files and move them to where I
want them. it is not letting me do this any more why?
Are there settings I need to fix or something?
Thanks!


need help

Ryan McManomy
 

Hello I am useing jaws 16 and windows 8.1.
I have not been a 8.1 user for all that long.
I am having trouble with cut and coppying files.
In xp and windows 7 I could select all and cut or coppy my files and move them to where I
want them. it is not letting me do this any more why?
Are there settings I need to fix or something?
Thanks!


Re: excel help

Joseph Weakland
 

oh wow cool i didn't know about second method described:)

----- Original Message -----
From: "Nicole Massey" <nyyki@...>
To: <jfw@groups.io>
Sent: Tuesday, December 01, 2015 11:49 AM
Subject: Re: excel help


There are two ways to move within sheets in a workbook. You can move to adjacent sheets with control+page up or down. To jump to one press control+Space+S to bring up the sheet list, where you can navigate normally to the sheet and go there by pressing enter.

-----Original Message-----
From: Alex Stone [mailto:alex.stone@...]
Sent: Tuesday, December 01, 2015 9:24 AM
To: jfw@groups.io
Subject: excel help

I need a little bit of help with Excel 2007 please. Firstly what is the
jaws keystroke to switch between excel worksheets within a workbook?
Also, How do I navigate dropdowns within cells in a workbook?


Re: struggling to 'click underlying value' with Jaws 16 when wanting to create new rule

renette bloem
 

Thanks, that seems to get me through the steps, but when I want to apply the rule on mails in my Inbox,  nothing happens?  The mails are not being moved to the Jaws folder.

I kept my previous folder to which the mails with the previous address went.

Could that be a problem?

Renette

 

From: Negoslav Sabev [mailto:negi4a@...]
Sent: 01 December 2015 07:05 PM
To: jfw@groups.io
Subject: Re: struggling to 'click underlying value' with Jaws 16 when wanting to create new rule

 

Hi,

Did you try pressing enter on the role without routing Jaws to PC?

Negoslav Sabev

 

Sent from my iPhone


On Dec 1, 2015, at 6:43 PM, "renette bloem" <renette@...> wrote:

Hi

I am using Outlook 2007 and Jaws 16.

When I want to create a new rule for the new Jaws mailing list, I can't find 'clicking the underlying value' to work.

I am using Jaws 16.

Can somebody please help?

Thanks.

Renette

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2015.0.6176 / Virus Database: 4477/11098 - Release Date: 12/01/15


Re: Netflix Scripting from DoItBlind

Nicole Massey <nyyki@...>
 

For some folks, yes, it does cause a significant reduction in enjoyment of the experience.

-----Original Message-----
From: Alex Stone [mailto:alex.stone@...]
Sent: Tuesday, December 01, 2015 9:43 AM
To: jfw@groups.io
Subject: Re: Netflix Scripting from DoItBlind

Surely it wouldn't kill your sighted companion to have to listen to the
audio description would it?

On 01/12/2015 15:40, Cristóbal wrote:
Along with the descriptive audio now being provided with Netflix
originals, this is much welcomed progress.
The one feature I would really like, is the ability to sync two
separate feeds for simultaneous viewing. I.E. if you and a sighted
companion or companions wish to watch something together, one feed
could be the normal one and the second feed could be the audio
described version. Throwing on some headphones like in the theatre and
still being able to enjoy a film or series with description with
privacy would be a major plus.
I guess the ideal solution would be some sort of iOS or other
portable set up with a mobile device or with bluetooth headphones, but
I'd even be happy with stringing some headphones to a laptop just to
have this ability. Even getting one of those cheapy Windows tablets and
a bluetooth headset for more flexibility could be an option.
I don't know if something like this could even be possible. I could
only imagine that access would need to be granted to the secondary
device's microphone. Similar to how iOS apps function.
I do recall reading a few months ago an article regarding a Chrome
add on that enabled the synchronizing of two Netflix feeds for family
and friends and long distance relationship viewing. It supposedly took
out the hassel of always trying to manually syncing feeds by counting
down and allowed folks to pause and rewind and fast forward seemlessly
without losing synchronization.
Anyway... one can hope.


-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@...]
Sent: Monday, November 30, 2015 11:20 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

Yes, I have the drop down already in programming. Locking down the
volume will take sighted assistance. But I got full screen working in
case you are entertaining.
There are other controls to this thing such as the play pause button
that I need sighted assistance for too. It is coming along nicely.
One thing I am experimenting with is the ability to view all the
playable movies in a single list such as the virtual viewer or
probably the results viewer more liekly since it supports more than
links. There is a ton of stuff you can do with this thing. Few years
back and some programming knowledge learned, it wasn't possible. Now
it is within our reach finally. The language selector is a group box
that is readily viewable and also subtitles can be controlled too.
John

On 11/30/2015 10:25 PM, Nicole Massey wrote:
This is probably something you've already dealt with, but you'll be
able to change audio feeds too, right?

-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@...]
Sent: Monday, November 30, 2015 11:53 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

so far it is going well. naturally I went for the video interface
and controlling it. I can rewind and fast forward with a spoken
time code.
Next comes the volume. Other special features will help you
navigate
the site and allow you to move seamlessly through the site. Things
like what is viewable right now and the seasons lined up in an easy
format.
The code is all UIA which means 15 and up, however to take
advantage
of all the perks I have designed this with jaws 17 in mind, though
it is possible to rename things for IE using jaws 15 and up. Nice
being able to move about the movie seamlessly. Couldn't do that
before.
JohnOK,


On 11/30/2015 8:53 PM, Loreal via Groups.io wrote:


That would be incredible if you could script for Netflix! I would
certainly be willing to try it out and see just how well it works.
Thank you for all of your hard work and all of your continuing
efforts!



Happy Connecting. Sent from my Sprint Samsung Galaxy S® 5


-------- Original message --------
From: John Martyn <johnrobertmartyn@...>
<mailto:johnrobertmartyn@...>
Date: 11/30/2015 8:29 PM (GMT-05:00)
To: jfw@groups.io
Subject: NetflixScripting from DoItBlind

JAWS 17 has enhanced the ability to script websites, it becomes
clear that what I tried years ago is now possible with the Web
programming and UIA scripting. I plan to script netflix in the
coming month.
Cheers,
John Martyn
DoItBlind.comAs


On 11/30/2015 5:13 PM, Lisa-Maree wrote:


Hi all,

About Netflix and accessing the next season of TV shows.



If you, by using the normal left and right arrows on the
keyboard,
sit on the letter S of where it states the line Season plus its
number, press enter, then arrow down, you will get to the episodes
of that season. There are work arounds, but if the screen reader
doesn’t say the obvious, they can’t be found. I have windows 10,
jaws 17, and I tried this with IE11.



I can see the screen to a degree, and how the screen is
laid out
to how jaws often reads it, does not always match.



Lisa-Maree





From: Joshua Hori [mailto:jhori@...]
Sent: Tuesday, December 1, 2015 6:03 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a
laptop
and screen reading software.



Using Windows 7, JAWS 16 and Firefox. Full disclosure: I’m
a sited
user with screenreader experience. (I prefer Firefox since I get
the
best experience with a screenreader)



It seems that Netflix isn’t providing “focus" on content
once
selected. For instance, I can navigate the site using a
screenreader
by headers and/or links, (I bring up the links list and look for
“Audio Descriptions” and press enter, then I bring up the links
list
again and navigate the list of movies that are now
available) but once I find a movie I would like to watch, I press
enter, but can’t access the new menu that drops down to play the
content, it just keeps navigating to the next movie. The work
around
is to immediately bring up the headers, navigate to the header
that’s listed and press enter, which then allows me to access the
content within the dropdown (press tab once to access the play
link).



TV shows are difficult to navigate as they all state “Play
link”
(instead of “play episode 8”) and do not announce the episode
without using the arrow keys (press down a couple of times to hear
more about the episode). For TV seasons there is a dropdown button
to change seasons using the mouse, but I can’t locate the button
with a screenreader without using the virtual cursor, and I can’t
access the dropdown menu with a keyboard at all. You can access
other episodes using the “see previous titles Button” and “see more
titles Button”
(bring up the form fields list to easily find these), but this is
only for the season displayed.



I hope this helps some.



Best,



Joshua



From: Daniel McBride [mailto:dlmlaw@...]
Sent: Monday, November 30, 2015 9:37 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a
laptop
and screen reading software.



Hello Tim:



Can you please clarify the accessibility issue we need
address
with Netflix? On my Toshiba laptop, using Windows 8 and JAWS 14, I
can get onto Netflix, manage to utilize the Search field, find the
movie, documentary or television program I desire and get it to
play. This is without Audio Description. And I am not able to
select
a specific season and episode of a television program, such as Star
Trek Next Generation. I am simply stuck with playing whichever
season and episode is next up in my account.



I am going to email Netflix as requested in your email
here. I
just want to be clear about what our hurdles are as blind persons
using Netflix. I will also add that I am a Rhapsody Music
subscriber
and the problems with Rhapsody are worse than Netflix, if anyone is
interested.



Thanks for your efforts.



Dan McBride

Fort Worth, Texas



From: Tim Ford [mailto:ttford@...]
Sent: Monday, November 30, 2015 11:05 AM
To: jfw@groups.io
Subject: Netflix not accessible to blind people using a
laptop and
screen reading software.



Hi All,



For those out there who want to use Netflix, here is an
email I
received last evening that contains instructions on how to contact
the right people. As mentioned in the note, Netflix is still not
very interested in fixing things, and your continued emails to
Netflix are encouraged to keep some pressure on them.



Tim Ford





From: Accessible Netflix Project team
<mailto:netflixacessproject@...>

Sent: Sunday, November 29, 2015 9:46 PM

To: Tim Ford <mailto:ttford@...>

Subject: Re: Netflix not accessible to blind people using a
laptop
and screen reading software.



This is kate! I am so sorry that your email has not been
replied
to yet but we get a ton, and I mean, a ton of email. Robert Kingett
is the CEO and we are still trying to make them see what you
highlighted as well as others. To be quite frank, they would rather
not even bother with us, but we keep emailing and calling and
bugging them, professionally, I may add. In our experience, we
never
hear a sincere, sorry! Let's work on these layout designs for JAWS
OR NVDA users and I doubt we will unless we keep pushing them like
we have been doing.
Would you like to email Robert Kingett, He can give you more
contacts than I can. I am just the email manager. :) Below is a
message we just got that may help.

Hi,

Hope you're well and thanks for your e-mail.

Going forward, can I suggest you contact Marlee Tart in the
global
PR team please (her e-mail address is: mtart@...).

From your recent queries it's clear that your questions are
at
global scale as opposed to regional/local, and this e-mail address
reaches the Australian and New Zealand PR agency team (and we don't
actually have visibility into a lot of the areas you're interested
in).

I've dropped Marlee a line to let her know you'll be in
touch.

Best,

L.



On 6/24/2015 5:32 PM, Tim Ford wrote:

To Whom It May Concern,



Below I have pasted in an email I sent Monday to what
is
supposedly the engineering group for Netflix; a Netflix telephone
representative gave me the address. Today someone told me about
your group, and I applaude you for your efforts that certainly seem
to be the motivating factor for Netflix to start providing AD.
Please let me know if you have any suggestions on any of the issues
covered in my post below.



Sincerely,

Tim Ford





From: Tim Ford <mailto:ttford@...>

Sent: Monday, June 22, 2015 5:57 PM

To: <mailto:technicalresearch@...>
technicalresearch@...

Cc: <mailto:janemarie.rose@...>
janemarie.rose@...

Subject: Netflix not accessible to blind people using
a laptop
and screen reading software.



Dear Netflix,



I am blind, and use a Windows 7 laptop. Up until a
week or so
ago, your web site was extremely hard to navigate, but at least I
could start a video. Now, after your web page design changes
implemented a few days ago, I cannot even start a video.



I am using the latest update of JAWS version 16; JAWS
is the
world’s most widely used screen reading software for the blind.
I tried accessing your service with IE, Firefox, and Chrome, but
could not get a video to start. With IE, I cannot even activate my
profile.



I am a fairly experienced Internet user, and if there
is a way to
navigate your site with a screen reader, I have not figured it out.
I am using the recommended common settings for JAWS, and I have no
problems with some other video streaming services.



Back a few weeks ago, Netflix announced the addition
of audio
description. That is a great move, and I applaud you for that.
However, in a very ironic twist, it is not possible for a blind
person to select the audio described version, even though one is on
the part of your site that contains only audio described programs.
Why add that extra step? If one is on the audio description page,
the user obviously wants the audio described version, so why not
make that the default?



In general, there seems to be a huge gap between your
marketing
department and the technology group. Netflix marketing is
advertising this new and wonderful audio description service, but a
blind person simply cannot navigate the site, especially after the
rollout of your new web page design.



In closing, I am using a Windows laptop, and I do not
have a
smart phone. The issues I am asking you to please fix are just for
us old-fashioned blind folks using a Windows computer.



I know from experience that screen reader
accessibility is a very
narrow specialty and skill set, so if you do not have such an
expert
on staff, you could either hire one or contract with one of the
accessibility consultant experts that will help you become and stay
accessible.



I am happy to volunteer by helping you test any
changes; I have
done that in the past for a number of web service companies.
Please
advise, and much thanks.



Sincerely,

Tim Ford

Phone: 916-538-6415













Re: excel help

Nicole Massey <nyyki@...>
 

There are two ways to move within sheets in a workbook. You can move to adjacent sheets with control+page up or down. To jump to one press control+Space+S to bring up the sheet list, where you can navigate normally to the sheet and go there by pressing enter.

-----Original Message-----
From: Alex Stone [mailto:alex.stone@...]
Sent: Tuesday, December 01, 2015 9:24 AM
To: jfw@groups.io
Subject: excel help

I need a little bit of help with Excel 2007 please. Firstly what is the
jaws keystroke to switch between excel worksheets within a workbook?
Also, How do I navigate dropdowns within cells in a workbook?


jaws 17 uninstalling and reinstalling

Lauren Snyder
 

Hi:

 

I was advised on this list to remove and reinstall Jaws 17 after I updated to Windows 10. I tried to uninstall from the control panel, but when I restarted the PC, Jaws was still on.

 

What do I need to do? Thanks to everyone for all your help.

 

 

Sincerely,

 

Lauren

 


JAWS 17 and puntuation verbosity settings.

Tim Ford
 

Adding a subject line that is a bit more descriptive; "two questions" does not tell us much!

Tim Ford

-----Original Message-----
From: LeDon Becker
Sent: Tuesday, December 01, 2015 9:32 AM
To: jaws-users-list@...
Subject: Re: [JAWS-Users] Two questions

I am using jaws seventeen windows ten and WLM.

I have Jaws punctuation set up to read, none, And that works except that
when jaws comes to an esclamation point it reads it. That is the only
punctuation that jaws reads. How can I get jaws to not read the,
punctuation when it comes to an esclamation point?

-----Original Message-----
From: Mike B
Sent: Sunday, November 29, 2015 11:07 PM
To: jaws-users-list@...
Subject: Re: [JAWS-Users] Two questions

Hi LeDon,

I only have an answer for question #1, actually 3 answers:
1. I have just updated to jaws seventeen and am using windows seven. . How
do I set punctuation to, none?
Answer #1:
1. If you are running Jaws from the system tray press, Insert + J, to open
the Jaws context menu.
2. Press the letter, H, to open, Help, or arrow down to Help & press enter
to open.
3. Press the letter, Z, to open the Startup Wizard...., or arrow down to,
Startup Wizard....& press enter.
4. Go through the Startup Wizard making your choices & following the
prompts.

Answer #2:
If you want your punctuation set for, None, in all applications try the
following:
1. Open the Settings Center in either of these 2 ways.
A. Press, Insert / Jaws Key + 6, on the number row above the main keyboard.
B. Press, Insert / Jaws Key + F2, to open the, Jaws Manager, arrow down, to
Settings Center, & press enter.
With the Settings Center open press, control, shift , + D, to open the
Settings Center Default All Applications.
2. Arrow down to, Punctuation, right arrow to open.
3. Arrow down to, Punctuation Level, press the spacebar until you hear Jaws
report, None.
4. Tab to the, Apply button, press the spacebar, tab to the, Okay button, &
press enter to save & close.

And the bonus answer #3 is:
While in any application press, Insert _+ V, to open Jaws quick settings,
arrow down to Punctuation, press the spacebar until you hear the level of
punctuation you want, tab to the Okay button & press enter to save / close
quick settings.
Take care.
Mike

----- Original Message -----
From: LeDon Becker
To: jaws-users-list@...
Sent: Sunday, November 29, 2015 6:33 PM
Subject: [JAWS-Users] Two questions


1. I have just updated to jaws seventeen and am using windows seven. . How
do I set punctuation to, none?
2. I have just updated to jaws seventeen and am using windows, seven, and
using WLM. all of my emails from this email list are going to the WLM junk
file,. How do I get email from this email list to go to my inbox?

Thank you for your help. LeDon.. How do I correct this?
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: Netflix Scripting from DoItBlind

Joshua Hori
 

It's not currently possible to stream 2 different audio feeds into one streaming video feed. The only way to get 2 different audio sources is to use 2 devices (TV/laptop + iPhone/Android), which may cause Out of Sync audio issues since it's difficult to start 2 streams at exactly the same time. (It will be one long Row Row Row your boat song...off by a few seconds)

I don't mind the audio descriptions as it helps me watch shows as I multi-task on something else. I'm a little like that dog Doug in the movie Up...I'm constantly having distracting squirrel moments.

-----Original Message-----
From: Alex Stone [mailto:alex.stone@...]
Sent: Tuesday, December 1, 2015 7:43 AM
To: jfw@groups.io
Subject: Re: Netflix Scripting from DoItBlind

Surely it wouldn't kill your sighted companion to have to listen to the audio description would it?

On 01/12/2015 15:40, Cristóbal wrote:
Along with the descriptive audio now being provided with Netflix originals, this is much welcomed progress.
The one feature I would really like, is the ability to sync two separate feeds for simultaneous viewing. I.E. if you and a sighted companion or companions wish to watch something together, one feed could be the normal one and the second feed could be the audio described version. Throwing on some headphones like in the theatre and still being able to enjoy a film or series with description with privacy would be a major plus.
I guess the ideal solution would be some sort of iOS or other portable set up with a mobile device or with bluetooth headphones, but I'd even be happy with stringing some headphones to a laptop just to have this ability. Even getting one of those cheapy Windows tablets and a bluetooth headset for more flexibility could be an option.
I don't know if something like this could even be possible. I could only imagine that access would need to be granted to the secondary device's microphone. Similar to how iOS apps function.
I do recall reading a few months ago an article regarding a Chrome add on that enabled the synchronizing of two Netflix feeds for family and friends and long distance relationship viewing. It supposedly took out the hassel of always trying to manually syncing feeds by counting down and allowed folks to pause and rewind and fast forward seemlessly without losing synchronization.
Anyway... one can hope.


-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@...]
Sent: Monday, November 30, 2015 11:20 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

Yes, I have the drop down already in programming. Locking down the
volume will take sighted assistance. But I got full screen working in
case you are entertaining.
There are other controls to this thing such as the play pause button
that I need sighted assistance for too. It is coming along nicely.
One thing I am experimenting with is the ability to view all the
playable movies in a single list such as the virtual viewer or
probably the results viewer more liekly since it supports more than
links. There is a ton of stuff you can do with this thing. Few years
back and some programming knowledge learned, it wasn't possible. Now
it is within our reach finally. The language selector is a group box
that is readily viewable and also subtitles can be controlled too.
John

On 11/30/2015 10:25 PM, Nicole Massey wrote:
This is probably something you've already dealt with, but you'll be able to change audio feeds too, right?

-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@...]
Sent: Monday, November 30, 2015 11:53 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

so far it is going well. naturally I went for the video interface
and controlling it. I can rewind and fast forward with a spoken time code.
Next comes the volume. Other special features will help you navigate
the site and allow you to move seamlessly through the site. Things
like what is viewable right now and the seasons lined up in an easy format.
The code is all UIA which means 15 and up, however to take advantage
of all the perks I have designed this with jaws 17 in mind, though
it is possible to rename things for IE using jaws 15 and up. Nice
being able to move about the movie seamlessly. Couldn't do that before.
JohnOK,


On 11/30/2015 8:53 PM, Loreal via Groups.io wrote:


That would be incredible if you could script for Netflix! I would
certainly be willing to try it out and see just how well it works.
Thank you for all of your hard work and all of your continuing efforts!



Happy Connecting. Sent from my Sprint Samsung Galaxy S® 5


-------- Original message --------
From: John Martyn <johnrobertmartyn@...>
<mailto:johnrobertmartyn@...>
Date: 11/30/2015 8:29 PM (GMT-05:00)
To: jfw@groups.io
Subject: NetflixScripting from DoItBlind

JAWS 17 has enhanced the ability to script websites, it becomes
clear that what I tried years ago is now possible with the Web
programming and UIA scripting. I plan to script netflix in the
coming month.
Cheers,
John Martyn
DoItBlind.comAs


On 11/30/2015 5:13 PM, Lisa-Maree wrote:


Hi all,

About Netflix and accessing the next season of TV shows.



If you, by using the normal left and right arrows on the keyboard,
sit on the letter S of where it states the line Season plus its
number, press enter, then arrow down, you will get to the episodes
of that season. There are work arounds, but if the screen reader
doesn’t say the obvious, they can’t be found. I have windows 10,
jaws 17, and I tried this with IE11.



I can see the screen to a degree, and how the screen is laid out
to how jaws often reads it, does not always match.



Lisa-Maree





From: Joshua Hori [mailto:jhori@...]
Sent: Tuesday, December 1, 2015 6:03 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a laptop
and screen reading software.



Using Windows 7, JAWS 16 and Firefox. Full disclosure: I’m a sited
user with screenreader experience. (I prefer Firefox since I get the
best experience with a screenreader)



It seems that Netflix isn’t providing “focus" on content once
selected. For instance, I can navigate the site using a screenreader
by headers and/or links, (I bring up the links list and look for
“Audio Descriptions” and press enter, then I bring up the links list
again and navigate the list of movies that are now
available) but once I find a movie I would like to watch, I press
enter, but can’t access the new menu that drops down to play the
content, it just keeps navigating to the next movie. The work around
is to immediately bring up the headers, navigate to the header
that’s listed and press enter, which then allows me to access the
content within the dropdown (press tab once to access the play link).



TV shows are difficult to navigate as they all state “Play link”
(instead of “play episode 8”) and do not announce the episode
without using the arrow keys (press down a couple of times to hear
more about the episode). For TV seasons there is a dropdown button
to change seasons using the mouse, but I can’t locate the button
with a screenreader without using the virtual cursor, and I can’t
access the dropdown menu with a keyboard at all. You can access
other episodes using the “see previous titles Button” and “see more titles Button”
(bring up the form fields list to easily find these), but this is
only for the season displayed.



I hope this helps some.



Best,



Joshua



From: Daniel McBride [mailto:dlmlaw@...]
Sent: Monday, November 30, 2015 9:37 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a laptop
and screen reading software.



Hello Tim:



Can you please clarify the accessibility issue we need address
with Netflix? On my Toshiba laptop, using Windows 8 and JAWS 14, I
can get onto Netflix, manage to utilize the Search field, find the
movie, documentary or television program I desire and get it to
play. This is without Audio Description. And I am not able to select
a specific season and episode of a television program, such as Star
Trek Next Generation. I am simply stuck with playing whichever
season and episode is next up in my account.



I am going to email Netflix as requested in your email here. I
just want to be clear about what our hurdles are as blind persons
using Netflix. I will also add that I am a Rhapsody Music subscriber
and the problems with Rhapsody are worse than Netflix, if anyone is
interested.



Thanks for your efforts.



Dan McBride

Fort Worth, Texas



From: Tim Ford [mailto:ttford@...]
Sent: Monday, November 30, 2015 11:05 AM
To: jfw@groups.io
Subject: Netflix not accessible to blind people using a laptop and
screen reading software.



Hi All,



For those out there who want to use Netflix, here is an email I
received last evening that contains instructions on how to contact
the right people. As mentioned in the note, Netflix is still not
very interested in fixing things, and your continued emails to
Netflix are encouraged to keep some pressure on them.



Tim Ford





From: Accessible Netflix Project team
<mailto:netflixacessproject@...>

Sent: Sunday, November 29, 2015 9:46 PM

To: Tim Ford <mailto:ttford@...>

Subject: Re: Netflix not accessible to blind people using a laptop
and screen reading software.



This is kate! I am so sorry that your email has not been replied
to yet but we get a ton, and I mean, a ton of email. Robert Kingett
is the CEO and we are still trying to make them see what you
highlighted as well as others. To be quite frank, they would rather
not even bother with us, but we keep emailing and calling and
bugging them, professionally, I may add. In our experience, we never
hear a sincere, sorry! Let's work on these layout designs for JAWS
OR NVDA users and I doubt we will unless we keep pushing them like we have been doing.
Would you like to email Robert Kingett, He can give you more
contacts than I can. I am just the email manager. :) Below is a
message we just got that may help.

Hi,

Hope you're well and thanks for your e-mail.

Going forward, can I suggest you contact Marlee Tart in the global
PR team please (her e-mail address is: mtart@...).

From your recent queries it's clear that your questions are at
global scale as opposed to regional/local, and this e-mail address
reaches the Australian and New Zealand PR agency team (and we don't
actually have visibility into a lot of the areas you're interested in).

I've dropped Marlee a line to let her know you'll be in touch.

Best,

L.



On 6/24/2015 5:32 PM, Tim Ford wrote:

To Whom It May Concern,



Below I have pasted in an email I sent Monday to what is
supposedly the engineering group for Netflix; a Netflix telephone
representative gave me the address. Today someone told me about
your group, and I applaude you for your efforts that certainly seem
to be the motivating factor for Netflix to start providing AD.
Please let me know if you have any suggestions on any of the issues
covered in my post below.



Sincerely,

Tim Ford





From: Tim Ford <mailto:ttford@...>

Sent: Monday, June 22, 2015 5:57 PM

To: <mailto:technicalresearch@...>
technicalresearch@...

Cc: <mailto:janemarie.rose@...> janemarie.rose@...

Subject: Netflix not accessible to blind people using a laptop
and screen reading software.



Dear Netflix,



I am blind, and use a Windows 7 laptop. Up until a week or so
ago, your web site was extremely hard to navigate, but at least I
could start a video. Now, after your web page design changes
implemented a few days ago, I cannot even start a video.



I am using the latest update of JAWS version 16; JAWS is the
world’s most widely used screen reading software for the blind.
I tried accessing your service with IE, Firefox, and Chrome, but
could not get a video to start. With IE, I cannot even activate my profile.



I am a fairly experienced Internet user, and if there is a way to
navigate your site with a screen reader, I have not figured it out.
I am using the recommended common settings for JAWS, and I have no
problems with some other video streaming services.



Back a few weeks ago, Netflix announced the addition of audio
description. That is a great move, and I applaud you for that.
However, in a very ironic twist, it is not possible for a blind
person to select the audio described version, even though one is on
the part of your site that contains only audio described programs.
Why add that extra step? If one is on the audio description page,
the user obviously wants the audio described version, so why not
make that the default?



In general, there seems to be a huge gap between your marketing
department and the technology group. Netflix marketing is
advertising this new and wonderful audio description service, but a
blind person simply cannot navigate the site, especially after the
rollout of your new web page design.



In closing, I am using a Windows laptop, and I do not have a
smart phone. The issues I am asking you to please fix are just for
us old-fashioned blind folks using a Windows computer.



I know from experience that screen reader accessibility is a very
narrow specialty and skill set, so if you do not have such an expert
on staff, you could either hire one or contract with one of the
accessibility consultant experts that will help you become and stay
accessible.



I am happy to volunteer by helping you test any changes; I have
done that in the past for a number of web service companies. Please
advise, and much thanks.



Sincerely,

Tim Ford

Phone: 916-538-6415












test

Ryan McManomy
 

just seeing if I got this
 


Re: Netflix Scripting from DoItBlind

Cristóbal
 

Of course not. In my particular case, my fully sighted wife only knows me as being completely blind. Not with the vision I once had. So, she knows the deal with things like this. And at least until now, it hasn't been an issue. Indeed, we've tried watching a few DVDs with the DVS track together and again, while it wouldn't necessarily be her first choice to do so, she's never made it an issue because being married to a blind person, it isn't' an issue for her.
That said... I myself find listening to the audio described track through the TV speakers or home theatre set up distracting at times. More so when you're talking about something that's more action packed where the description is given before the actual sequence of events. This sort of thing has become second nature to me, but it is one of those things you do notice when experiencing it with sighted company.
Besides, what if you want to watch something with someone or a group of people who you aren't as close to. Say you have a blind kid who wants to watch a kiddy flick with their friends. It's not necessarily a question of people being inclusive or welcoming to one's circumstances, but rather you may just want some control or privacy on your end too.
That and it would be just weird to listen to a described sex scene with a bunch of other people or someone who may not be your partner.
For those of us who have family or friends where playing a DVS track without any griping or weirdness from them is of course great, but this is certainly not the case for a lot of people. And again, having a little more privacy would be nice too.
All that said, who knows if this would even be feasible. Be it in the Windows or iOS or Android platform.

-----Original Message-----
From: Alex Stone [mailto:alex.stone@...]
Sent: Tuesday, December 01, 2015 7:43 AM
To: jfw@groups.io
Subject: Re: Netflix Scripting from DoItBlind

Surely it wouldn't kill your sighted companion to have to listen to the audio description would it?

On 01/12/2015 15:40, Cristóbal wrote:
Along with the descriptive audio now being provided with Netflix originals, this is much welcomed progress.
The one feature I would really like, is the ability to sync two separate feeds for simultaneous viewing. I.E. if you and a sighted companion or companions wish to watch something together, one feed could be the normal one and the second feed could be the audio described version. Throwing on some headphones like in the theatre and still being able to enjoy a film or series with description with privacy would be a major plus.
I guess the ideal solution would be some sort of iOS or other portable set up with a mobile device or with bluetooth headphones, but I'd even be happy with stringing some headphones to a laptop just to have this ability. Even getting one of those cheapy Windows tablets and a bluetooth headset for more flexibility could be an option.
I don't know if something like this could even be possible. I could only imagine that access would need to be granted to the secondary device's microphone. Similar to how iOS apps function.
I do recall reading a few months ago an article regarding a Chrome add on that enabled the synchronizing of two Netflix feeds for family and friends and long distance relationship viewing. It supposedly took out the hassel of always trying to manually syncing feeds by counting down and allowed folks to pause and rewind and fast forward seemlessly without losing synchronization.
Anyway... one can hope.


-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@...]
Sent: Monday, November 30, 2015 11:20 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

Yes, I have the drop down already in programming. Locking down the
volume will take sighted assistance. But I got full screen working in
case you are entertaining.
There are other controls to this thing such as the play pause button
that I need sighted assistance for too. It is coming along nicely.
One thing I am experimenting with is the ability to view all the
playable movies in a single list such as the virtual viewer or
probably the results viewer more liekly since it supports more than
links. There is a ton of stuff you can do with this thing. Few years
back and some programming knowledge learned, it wasn't possible. Now
it is within our reach finally. The language selector is a group box
that is readily viewable and also subtitles can be controlled too.
John

On 11/30/2015 10:25 PM, Nicole Massey wrote:
This is probably something you've already dealt with, but you'll be able to change audio feeds too, right?

-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@...]
Sent: Monday, November 30, 2015 11:53 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

so far it is going well. naturally I went for the video interface
and controlling it. I can rewind and fast forward with a spoken time code.
Next comes the volume. Other special features will help you navigate
the site and allow you to move seamlessly through the site. Things
like what is viewable right now and the seasons lined up in an easy format.
The code is all UIA which means 15 and up, however to take advantage
of all the perks I have designed this with jaws 17 in mind, though
it is possible to rename things for IE using jaws 15 and up. Nice
being able to move about the movie seamlessly. Couldn't do that before.
JohnOK,


On 11/30/2015 8:53 PM, Loreal via Groups.io wrote:


That would be incredible if you could script for Netflix! I would
certainly be willing to try it out and see just how well it works.
Thank you for all of your hard work and all of your continuing efforts!



Happy Connecting. Sent from my Sprint Samsung Galaxy S® 5


-------- Original message --------
From: John Martyn <johnrobertmartyn@...>
<mailto:johnrobertmartyn@...>
Date: 11/30/2015 8:29 PM (GMT-05:00)
To: jfw@groups.io
Subject: NetflixScripting from DoItBlind

JAWS 17 has enhanced the ability to script websites, it becomes
clear that what I tried years ago is now possible with the Web
programming and UIA scripting. I plan to script netflix in the
coming month.
Cheers,
John Martyn
DoItBlind.comAs


On 11/30/2015 5:13 PM, Lisa-Maree wrote:


Hi all,

About Netflix and accessing the next season of TV shows.



If you, by using the normal left and right arrows on the keyboard,
sit on the letter S of where it states the line Season plus its
number, press enter, then arrow down, you will get to the episodes
of that season. There are work arounds, but if the screen reader
doesn’t say the obvious, they can’t be found. I have windows 10,
jaws 17, and I tried this with IE11.



I can see the screen to a degree, and how the screen is laid out
to how jaws often reads it, does not always match.



Lisa-Maree





From: Joshua Hori [mailto:jhori@...]
Sent: Tuesday, December 1, 2015 6:03 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a laptop
and screen reading software.



Using Windows 7, JAWS 16 and Firefox. Full disclosure: I’m a sited
user with screenreader experience. (I prefer Firefox since I get the
best experience with a screenreader)



It seems that Netflix isn’t providing “focus" on content once
selected. For instance, I can navigate the site using a screenreader
by headers and/or links, (I bring up the links list and look for
“Audio Descriptions” and press enter, then I bring up the links list
again and navigate the list of movies that are now
available) but once I find a movie I would like to watch, I press
enter, but can’t access the new menu that drops down to play the
content, it just keeps navigating to the next movie. The work around
is to immediately bring up the headers, navigate to the header
that’s listed and press enter, which then allows me to access the
content within the dropdown (press tab once to access the play link).



TV shows are difficult to navigate as they all state “Play link”
(instead of “play episode 8”) and do not announce the episode
without using the arrow keys (press down a couple of times to hear
more about the episode). For TV seasons there is a dropdown button
to change seasons using the mouse, but I can’t locate the button
with a screenreader without using the virtual cursor, and I can’t
access the dropdown menu with a keyboard at all. You can access
other episodes using the “see previous titles Button” and “see more titles Button”
(bring up the form fields list to easily find these), but this is
only for the season displayed.



I hope this helps some.



Best,



Joshua



From: Daniel McBride [mailto:dlmlaw@...]
Sent: Monday, November 30, 2015 9:37 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a laptop
and screen reading software.



Hello Tim:



Can you please clarify the accessibility issue we need address
with Netflix? On my Toshiba laptop, using Windows 8 and JAWS 14, I
can get onto Netflix, manage to utilize the Search field, find the
movie, documentary or television program I desire and get it to
play. This is without Audio Description. And I am not able to select
a specific season and episode of a television program, such as Star
Trek Next Generation. I am simply stuck with playing whichever
season and episode is next up in my account.



I am going to email Netflix as requested in your email here. I
just want to be clear about what our hurdles are as blind persons
using Netflix. I will also add that I am a Rhapsody Music subscriber
and the problems with Rhapsody are worse than Netflix, if anyone is
interested.



Thanks for your efforts.



Dan McBride

Fort Worth, Texas



From: Tim Ford [mailto:ttford@...]
Sent: Monday, November 30, 2015 11:05 AM
To: jfw@groups.io
Subject: Netflix not accessible to blind people using a laptop and
screen reading software.



Hi All,



For those out there who want to use Netflix, here is an email I
received last evening that contains instructions on how to contact
the right people. As mentioned in the note, Netflix is still not
very interested in fixing things, and your continued emails to
Netflix are encouraged to keep some pressure on them.



Tim Ford





From: Accessible Netflix Project team
<mailto:netflixacessproject@...>

Sent: Sunday, November 29, 2015 9:46 PM

To: Tim Ford <mailto:ttford@...>

Subject: Re: Netflix not accessible to blind people using a laptop
and screen reading software.



This is kate! I am so sorry that your email has not been replied
to yet but we get a ton, and I mean, a ton of email. Robert Kingett
is the CEO and we are still trying to make them see what you
highlighted as well as others. To be quite frank, they would rather
not even bother with us, but we keep emailing and calling and
bugging them, professionally, I may add. In our experience, we never
hear a sincere, sorry! Let's work on these layout designs for JAWS
OR NVDA users and I doubt we will unless we keep pushing them like we have been doing.
Would you like to email Robert Kingett, He can give you more
contacts than I can. I am just the email manager. :) Below is a
message we just got that may help.

Hi,

Hope you're well and thanks for your e-mail.

Going forward, can I suggest you contact Marlee Tart in the global
PR team please (her e-mail address is: mtart@...).

From your recent queries it's clear that your questions are at
global scale as opposed to regional/local, and this e-mail address
reaches the Australian and New Zealand PR agency team (and we don't
actually have visibility into a lot of the areas you're interested in).

I've dropped Marlee a line to let her know you'll be in touch.

Best,

L.



On 6/24/2015 5:32 PM, Tim Ford wrote:

To Whom It May Concern,



Below I have pasted in an email I sent Monday to what is
supposedly the engineering group for Netflix; a Netflix telephone
representative gave me the address. Today someone told me about
your group, and I applaude you for your efforts that certainly seem
to be the motivating factor for Netflix to start providing AD.
Please let me know if you have any suggestions on any of the issues
covered in my post below.



Sincerely,

Tim Ford





From: Tim Ford <mailto:ttford@...>

Sent: Monday, June 22, 2015 5:57 PM

To: <mailto:technicalresearch@...>
technicalresearch@...

Cc: <mailto:janemarie.rose@...> janemarie.rose@...

Subject: Netflix not accessible to blind people using a laptop
and screen reading software.



Dear Netflix,



I am blind, and use a Windows 7 laptop. Up until a week or so
ago, your web site was extremely hard to navigate, but at least I
could start a video. Now, after your web page design changes
implemented a few days ago, I cannot even start a video.



I am using the latest update of JAWS version 16; JAWS is the
world’s most widely used screen reading software for the blind.
I tried accessing your service with IE, Firefox, and Chrome, but
could not get a video to start. With IE, I cannot even activate my profile.



I am a fairly experienced Internet user, and if there is a way to
navigate your site with a screen reader, I have not figured it out.
I am using the recommended common settings for JAWS, and I have no
problems with some other video streaming services.



Back a few weeks ago, Netflix announced the addition of audio
description. That is a great move, and I applaud you for that.
However, in a very ironic twist, it is not possible for a blind
person to select the audio described version, even though one is on
the part of your site that contains only audio described programs.
Why add that extra step? If one is on the audio description page,
the user obviously wants the audio described version, so why not
make that the default?



In general, there seems to be a huge gap between your marketing
department and the technology group. Netflix marketing is
advertising this new and wonderful audio description service, but a
blind person simply cannot navigate the site, especially after the
rollout of your new web page design.



In closing, I am using a Windows laptop, and I do not have a
smart phone. The issues I am asking you to please fix are just for
us old-fashioned blind folks using a Windows computer.



I know from experience that screen reader accessibility is a very
narrow specialty and skill set, so if you do not have such an expert
on staff, you could either hire one or contract with one of the
accessibility consultant experts that will help you become and stay
accessible.



I am happy to volunteer by helping you test any changes; I have
done that in the past for a number of web service companies. Please
advise, and much thanks.



Sincerely,

Tim Ford

Phone: 916-538-6415












Re: struggling to 'click underlying value' with Jaws 16 when wanting to create new rule

allenk <allenk@...>
 

How do I get off this list?

 

 

 

From: Negoslav Sabev [mailto:negi4a@...]
Sent: Tuesday, December 01, 2015 12:05 PM
To: jfw@groups.io
Subject: Re: struggling to 'click underlying value' with Jaws 16 when wanting to create new rule

 

Hi,

Did you try pressing enter on the role without routing Jaws to PC?

Negoslav Sabev

 

Sent from my iPhone


On Dec 1, 2015, at 6:43 PM, "renette bloem" <renette@...> wrote:

Hi

I am using Outlook 2007 and Jaws 16.

When I want to create a new rule for the new Jaws mailing list, I can't find 'clicking the underlying value' to work.

I am using Jaws 16.

Can somebody please help?

Thanks.

Renette


Re: struggling to 'click underlying value' with Jaws 16 when wanting to create new rule

Negoslav Sabev
 

Hi,

Did you try pressing enter on the role without routing Jaws to PC?

Negoslav Sabev

Sent from my iPhone

On Dec 1, 2015, at 6:43 PM, "renette bloem" <renette@...> wrote:

Hi

I am using Outlook 2007 and Jaws 16.

When I want to create a new rule for the new Jaws mailing list, I can't find 'clicking the underlying value' to work.

I am using Jaws 16.

Can somebody please help?

Thanks.

Renette


Re: Windows 10 question

 

Hi,

Windows+Fn+whatever key the laptop manufactuer asked you to press (via the user guide) to find out. A more simpler way is:

1.      Press Windows+R to open Run dialog.

2.      Type “msinfo32” (without quotes) and press ENTER.

3.      Go to the list that shows up and the first thing will be the version and edition of Windows you have.

Cheers,

Joseph

 

From: Lauren Snyder [mailto:princessesrule@...]
Sent: Tuesday, December 1, 2015 8:46 AM
To: jfw@groups.io
Subject: Re: Windows 10 question

 

Does that mean I need to press the windows key and the fn key to find out whatversion of Windows I have?

 

Sincerely,

 

Lauren

 

From: Joseph Lee [mailto:joseph.lee22590@...]
Sent: Tuesday, December 1, 2015 11:44 AM
To: jfw@groups.io
Subject: Re: Windows 10 question

 

Hi,

Most laptops require you ot hold down what’s called Fn key and press another key.

Cheers,

Joseph

 

 

From: Lauren Snyder [mailto:princessesrule@...]
Sent: Tuesday, December 1, 2015 8:42 AM
To: jfw@groups.io
Subject: Re: Windows 10 question

 

Where is the pause key? I am using a laptop lay out for Jaws 17?

 

 

 

Sincerely,

 

Lauren

 

From: Joseph Lee [mailto:joseph.lee22590@...]
Sent: Tuesday, December 1, 2015 10:35 AM
To: jfw@groups.io
Subject: Re: Windows 10 question

 

Hi,

Press Windows+Pause to open System settings, then use JAWS cursor to read the screen contents (one of them should say “Windows Edition”). You can keep using JAWS 17, but I heard reports that it might be necessary to repair your JAWS installation.

The express settings turns on several features, including sending certain data to Microsoft to improve your Windows 10 experience. I and other Windows 10 users recommend not using express settings when installing Windows 10 (we did have a discussion about this on the Windows 10 list, which can be found at http://groups.io/g/win10).

Cheers,

Joseph

 

From: Lauren Snyder [mailto:princessesrule@...]
Sent: Tuesday, December 1, 2015 5:13 AM
To: jfw@groups.io
Subject: Re: Windows 10 question

 

How do I know when windows 10 is done installing? Jaws  came back on. The sounds I have to open and close programs keeps going on and on so I am uncertain. Is there way I can check their windows 10 is the operating system on my PC? Was I correct to choose express settings? Now do I need to uninstall Jaws  17 and reinstall it?

Lauren 

   my iPhone


On Nov 30, 2015, at 3:54 PM, David Moore <jesusloves1966@...> wrote:
Hi, I installed windows 10, how do I know if I am done? Just came back on. Is there a way I can check that windows 10 is the operating system that is running on my PC?Thank you. I am uncertain as my signals for opening and closing programs is  going on and on. Was I right you choose express settings and Cortina? 

 

 

Hi Lauren,

You can upgrade without sighted help. You should install JAWS 17 first. Then, download the Tool from FS that will allow you to get rid of all previous JAWS versions from your computer along with shared components. The only version you should have on your computer is Version 17. If you want, You could also have version 16.0.1214. That will also work on Windows 10. Also, you will want to download the media creation tool from the MS page and save it to your computer. Make sure that you don’t run the media creation tool until you run that FS tool to get rid all versions of JAWS off your computer except 16.0.1214 and JAWS 17. Now, you can run the media creation tool to install win 10. Just press enter on the tool and press enter on upgrade this pc. JAWS will still be working. Once you get through some screens, JAWS will go quiet and this is when you wait an hour or more to let win10 download to your computer. It is around 3 gigs. After an hour, just turn on Narrator by pressing windows key + enter. You will be able to finish the install with Narrator. Now, since you have Windows 8, it should install fine after the first time. It is upgrading from Windows 7 that causes the trouble and it takes a few times. I upgraded from Windows 8.1, and it took me one time of running the media creation tool, and win10 installed great the first time. This is really important. When win10 installs and JAWS comes back talking, it is good to uninstall JAWS and reinstall JAWS. If you do this, even upgrading from win 8 or 8.1, you will get much better results from JAWS from then on out. Please email me if you have any questions. It is easy, and once win10 is on your computer, I can really help you get everything adjusted so you have the best experience using win10. You will love it and never want to go back. I will be thinking about you as you upgrade. Email me as soon as you have any questions. Take care, David Moore.

 

 

Sent: Monday, November 30, 2015 3:37 PM

Subject: Windows 10 question

 

Hi:

 

Now I have Win8, Jaws 14. Can I upgrade to Jaws 17 and then install Windows 10 myself or do I need sighted help? Is it ok to install Jaws first?

 

 

 

Sincerely,

 

Lauren

 

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