Surely it wouldn't kill your sighted companion to have to listen to the audio description would it?

On 01/12/2015 15:40, Cristóbal wrote:

Along with the descriptive audio now being provided with Netflix originals, this is much welcomed progress.
The one feature I would really like, is the ability to sync two separate feeds for simultaneous viewing. I.E. if you and a sighted companion or companions wish to watch something together, one feed could be the normal one and the second feed could be the audio described version. Throwing on some headphones like in the theatre and still being able to enjoy a film or series with description with privacy would be a major plus.
I guess the ideal solution would be some sort of iOS or other portable set up with a mobile device or with bluetooth headphones, but I'd even be happy with stringing some headphones to a laptop just to have this ability. Even getting one of those cheapy Windows tablets and a bluetooth headset for more flexibility could be an option.
I don't know if something like this could even be possible. I could only imagine that access would need to be granted to the secondary device's microphone. Similar to how iOS apps function.
I do recall reading a few months ago an article regarding a Chrome add on that enabled the synchronizing of two Netflix feeds for family and friends and long distance relationship viewing. It supposedly took out the hassel of always trying to manually syncing feeds by counting down and allowed folks to pause and rewind and fast forward seemlessly without losing synchronization.
Anyway... one can hope.


-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@gmail.com]
Sent: Monday, November 30, 2015 11:20 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

Yes, I have the drop down already in programming. Locking down the
volume will take sighted assistance. But I got full screen working in
case you are entertaining.
There are other controls to this thing such as the play pause button
that I need sighted assistance for too. It is coming along nicely.
One thing I am experimenting with is the ability to view all the
playable movies in a single list such as the virtual viewer or probably
the results viewer more liekly since it supports more than links. There
is a ton of stuff you can do with this thing. Few years back and some
programming knowledge learned, it wasn't possible. Now it is within our
reach finally. The language selector is a group box that is readily
viewable and also subtitles can be controlled too.
John

On 11/30/2015 10:25 PM, Nicole Massey wrote:

This is probably something you've already dealt with, but you'll be able to change audio feeds too, right?

-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@gmail.com]
Sent: Monday, November 30, 2015 11:53 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

so far it is going well. naturally I went for the video interface and
controlling it. I can rewind and fast forward with a spoken time code.
Next comes the volume. Other special features will help you navigate
the site and allow you to move seamlessly through the site. Things like
what is viewable right now and the seasons lined up in an easy format.
The code is all UIA which means 15 and up, however to take advantage of
all the perks I have designed this with jaws 17 in mind, though it is
possible to rename things for IE using jaws 15 and up. Nice being able
to move about the movie seamlessly. Couldn't do that before.
JohnOK,


On 11/30/2015 8:53 PM, Loreal via Groups.io wrote:


That would be incredible if you could script for Netflix! I would
certainly be willing to try it out and see just how well it works.
Thank you for all of your hard work and all of your continuing efforts!



Happy Connecting. Sent from my Sprint Samsung Galaxy S® 5


-------- Original message --------
From: John Martyn <johnrobertmartyn@gmail.com>
<mailto:johnrobertmartyn@gmail.com>
Date: 11/30/2015 8:29 PM (GMT-05:00)
To: jfw@groups.io
Subject: NetflixScripting from DoItBlind

JAWS 17 has enhanced the ability to script websites, it becomes
clear that what I tried years ago is now possible with the Web
programming and UIA scripting. I plan to script netflix in the coming
month.
Cheers,
John Martyn
DoItBlind.comAs


On 11/30/2015 5:13 PM, Lisa-Maree wrote:


Hi all,

About Netflix and accessing the next season of TV shows.



If you, by using the normal left and right arrows on the
keyboard, sit on the letter S of where it states the line Season plus
its number, press enter, then arrow down, you will get to the episodes
of that season. There are work arounds, but if the screen reader
doesn’t say the obvious, they can’t be found. I have windows 10, jaws
17, and I tried this with IE11.



I can see the screen to a degree, and how the screen is
laid out to how jaws often reads it, does not always match.



Lisa-Maree





From: Joshua Hori [mailto:jhori@ucdavis.edu]
Sent: Tuesday, December 1, 2015 6:03 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a
laptop and screen reading software.



Using Windows 7, JAWS 16 and Firefox. Full disclosure: I’m
a sited user with screenreader experience. (I prefer Firefox since I
get the best experience with a screenreader)



It seems that Netflix isn’t providing “focus" on content
once selected. For instance, I can navigate the site using a
screenreader by headers and/or links, (I bring up the links list and
look for “Audio Descriptions” and press enter, then I bring up the
links list again and navigate the list of movies that are now
available) but once I find a movie I would like to watch, I press
enter, but can’t access the new menu that drops down to play the
content, it just keeps navigating to the next movie. The work around is
to immediately bring up the headers, navigate to the header that’s
listed and press enter, which then allows me to access the content
within the dropdown (press tab once to access the play link).



TV shows are difficult to navigate as they all state “Play
link” (instead of “play episode 8”) and do not announce the episode
without using the arrow keys (press down a couple of times to hear more
about the episode). For TV seasons there is a dropdown button to change
seasons using the mouse, but I can’t locate the button with a
screenreader without using the virtual cursor, and I can’t access the
dropdown menu with a keyboard at all. You can access other episodes
using the “see previous titles Button” and “see more titles Button”
(bring up the form fields list to easily find these), but this is only
for the season displayed.



I hope this helps some.



Best,



Joshua



From: Daniel McBride [mailto:dlmlaw@sbcglobal.net]
Sent: Monday, November 30, 2015 9:37 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a
laptop and screen reading software.



Hello Tim:



Can you please clarify the accessibility issue we need
address with Netflix? On my Toshiba laptop, using Windows 8 and JAWS
14, I can get onto Netflix, manage to utilize the Search field, find
the movie, documentary or television program I desire and get it to
play. This is without Audio Description. And I am not able to select a
specific season and episode of a television program, such as Star Trek
Next Generation. I am simply stuck with playing whichever season and
episode is next up in my account.



I am going to email Netflix as requested in your email
here. I just want to be clear about what our hurdles are as blind
persons using Netflix. I will also add that I am a Rhapsody Music
subscriber and the problems with Rhapsody are worse than Netflix, if
anyone is interested.



Thanks for your efforts.



Dan McBride

Fort Worth, Texas



From: Tim Ford [mailto:ttford@gmail.com]
Sent: Monday, November 30, 2015 11:05 AM
To: jfw@groups.io
Subject: Netflix not accessible to blind people using a
laptop and screen reading software.



Hi All,



For those out there who want to use Netflix, here is an
email I received last evening that contains instructions on how to
contact the right people. As mentioned in the note, Netflix is still
not very interested in fixing things, and your continued emails to
Netflix are encouraged to keep some pressure on them.



Tim Ford





From: Accessible Netflix Project team
<mailto:netflixacessproject@gmail.com>

Sent: Sunday, November 29, 2015 9:46 PM

To: Tim Ford <mailto:ttford@gmail.com>

Subject: Re: Netflix not accessible to blind people using a
laptop and screen reading software.



This is kate! I am so sorry that your email has not been
replied to yet but we get a ton, and I mean, a ton of email. Robert
Kingett is the CEO and we are still trying to make them see what you
highlighted as well as others. To be quite frank, they would rather not
even bother with us, but we keep emailing and calling and bugging them,
professionally, I may add. In our experience, we never hear a sincere,
sorry! Let's work on these layout designs for JAWS OR NVDA users and I
doubt we will unless we keep pushing them like we have been doing.
Would you like to email Robert Kingett, He can give you more contacts
than I can. I am just the email manager. :) Below is a message we just
got that may help.

Hi,

Hope you're well and thanks for your e-mail.

Going forward, can I suggest you contact Marlee Tart in the
global PR team please (her e-mail address is: mtart@netflix.com).

From your recent queries it's clear that your questions are
at global scale as opposed to regional/local, and this e-mail address
reaches the Australian and New Zealand PR agency team (and we don't
actually have visibility into a lot of the areas you're interested in).

I've dropped Marlee a line to let her know you'll be in
touch.

Best,

L.



On 6/24/2015 5:32 PM, Tim Ford wrote:

To Whom It May Concern,



Below I have pasted in an email I sent Monday to what
is supposedly the engineering group for Netflix; a Netflix telephone
representative gave me the address. Today someone told me about your
group, and I applaude you for your efforts that certainly seem to be
the motivating factor for Netflix to start providing AD. Please let me
know if you have any suggestions on any of the issues covered in my
post below.



Sincerely,

Tim Ford





From: Tim Ford <mailto:ttford@gmail.com>

Sent: Monday, June 22, 2015 5:57 PM

To: <mailto:technicalresearch@netflix.com>
technicalresearch@netflix.com

Cc: <mailto:janemarie.rose@gmail.com>
janemarie.rose@gmail.com

Subject: Netflix not accessible to blind people using
a laptop and screen reading software.



Dear Netflix,



I am blind, and use a Windows 7 laptop. Up until a
week or so ago, your web site was extremely hard to navigate, but at
least I could start a video. Now, after your web page design changes
implemented a few days ago, I cannot even start a video.



I am using the latest update of JAWS version 16; JAWS
is the world’s most widely used screen reading software for the blind.
I tried accessing your service with IE, Firefox, and Chrome, but could
not get a video to start. With IE, I cannot even activate my profile.



I am a fairly experienced Internet user, and if there
is a way to navigate your site with a screen reader, I have not figured
it out. I am using the recommended common settings for JAWS, and I
have no problems with some other video streaming services.



Back a few weeks ago, Netflix announced the addition
of audio description. That is a great move, and I applaud you for
that. However, in a very ironic twist, it is not possible for a blind
person to select the audio described version, even though one is on the
part of your site that contains only audio described programs. Why add
that extra step? If one is on the audio description page, the user
obviously wants the audio described version, so why not make that the
default?



In general, there seems to be a huge gap between your
marketing department and the technology group. Netflix marketing is
advertising this new and wonderful audio description service, but a
blind person simply cannot navigate the site, especially after the
rollout of your new web page design.



In closing, I am using a Windows laptop, and I do not
have a smart phone. The issues I am asking you to please fix are just
for us old-fashioned blind folks using a Windows computer.



I know from experience that screen reader
accessibility is a very narrow specialty and skill set, so if you do
not have such an expert on staff, you could either hire one or contract
with one of the accessibility consultant experts that will help you
become and stay accessible.



I am happy to volunteer by helping you test any
changes; I have done that in the past for a number of web service
companies. Please advise, and much thanks.



Sincerely,

Tim Ford

Phone: 916-538-6415

Ctrl page down will jump from sheet to sheet in a workbook.

On 12/1/15, Alex Stone <alex.stone@gmail.com> wrote:

I need a little bit of help with Excel 2007 please. Firstly what is the
jaws keystroke to switch between excel worksheets within a workbook?
Also, How do I navigate dropdowns within cells in a workbook?

--
Marianne Denning, TVI, MA
Teacher of students who are blind or visually impaired
(513) 607-6053

Press Control Page up or Control Page Down to switch between excel worksheets in a workbook.

-----Original Message-----
From: Alex Stone [mailto:alex.stone@gmail.com]
Sent: Tuesday, December 01, 2015 10:39 AM
To: jfw@groups.io
Subject: Re: excel help

Yes, that was what I first thought of, but it doesn't seem to work, or at least if it does, Jaws isn't speaking the item selected, and it's not appearing on my Braille display either.

On 01/12/2015 15:37, Michael Mote wrote:

I can help you with one of these questions. If you encounter a dropdown in a cell, you can use Alt plus down arrow to open it. At least that is what I used to do when using Excel 2007. That was several years ago. I hope that still works.


-----Original Message-----
From: Alex Stone [mailto:alex.stone@gmail.com]
Sent: Tuesday, December 01, 2015 9:24 AM
To: jfw@groups.io
Subject: excel help

I need a little bit of help with Excel 2007 please. Firstly what is the jaws keystroke to switch between excel worksheets within a workbook?
Also, How do I navigate dropdowns within cells in a workbook?

________________________________

Email correspondence to and from this address is subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized State official. Unauthorized disclosure of juvenile, health, legally privileged, or otherwise confidential information, including confidential information relating to an ongoing State procurement effort, is prohibited by law. If you have received this email in error, please notify the sender immediately and delete all records of this email.

Along with the descriptive audio now being provided with Netflix originals, this is much welcomed progress.
The one feature I would really like, is the ability to sync two separate feeds for simultaneous viewing. I.E. if you and a sighted companion or companions wish to watch something together, one feed could be the normal one and the second feed could be the audio described version. Throwing on some headphones like in the theatre and still being able to enjoy a film or series with description with privacy would be a major plus.
I guess the ideal solution would be some sort of iOS or other portable set up with a mobile device or with bluetooth headphones, but I'd even be happy with stringing some headphones to a laptop just to have this ability. Even getting one of those cheapy Windows tablets and a bluetooth headset for more flexibility could be an option.
I don't know if something like this could even be possible. I could only imagine that access would need to be granted to the secondary device's microphone. Similar to how iOS apps function.
I do recall reading a few months ago an article regarding a Chrome add on that enabled the synchronizing of two Netflix feeds for family and friends and long distance relationship viewing. It supposedly took out the hassel of always trying to manually syncing feeds by counting down and allowed folks to pause and rewind and fast forward seemlessly without losing synchronization.
Anyway... one can hope.


-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@gmail.com]
Sent: Monday, November 30, 2015 11:20 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

Yes, I have the drop down already in programming. Locking down the
volume will take sighted assistance. But I got full screen working in
case you are entertaining.
There are other controls to this thing such as the play pause button
that I need sighted assistance for too. It is coming along nicely.
One thing I am experimenting with is the ability to view all the
playable movies in a single list such as the virtual viewer or probably
the results viewer more liekly since it supports more than links. There
is a ton of stuff you can do with this thing. Few years back and some
programming knowledge learned, it wasn't possible. Now it is within our
reach finally. The language selector is a group box that is readily
viewable and also subtitles can be controlled too.
John

On 11/30/2015 10:25 PM, Nicole Massey wrote:

This is probably something you've already dealt with, but you'll be able to change audio feeds too, right?

-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@gmail.com]
Sent: Monday, November 30, 2015 11:53 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

so far it is going well. naturally I went for the video interface and
controlling it. I can rewind and fast forward with a spoken time code.
Next comes the volume. Other special features will help you navigate
the site and allow you to move seamlessly through the site. Things like
what is viewable right now and the seasons lined up in an easy format.
The code is all UIA which means 15 and up, however to take advantage of
all the perks I have designed this with jaws 17 in mind, though it is
possible to rename things for IE using jaws 15 and up. Nice being able
to move about the movie seamlessly. Couldn't do that before.
JohnOK,


On 11/30/2015 8:53 PM, Loreal via Groups.io wrote:


That would be incredible if you could script for Netflix! I would
certainly be willing to try it out and see just how well it works.
Thank you for all of your hard work and all of your continuing efforts!



Happy Connecting. Sent from my Sprint Samsung Galaxy S® 5


-------- Original message --------
From: John Martyn <johnrobertmartyn@gmail.com>
<mailto:johnrobertmartyn@gmail.com>
Date: 11/30/2015 8:29 PM (GMT-05:00)
To: jfw@groups.io
Subject: NetflixScripting from DoItBlind

JAWS 17 has enhanced the ability to script websites, it becomes
clear that what I tried years ago is now possible with the Web
programming and UIA scripting. I plan to script netflix in the coming
month.
Cheers,
John Martyn
DoItBlind.comAs


On 11/30/2015 5:13 PM, Lisa-Maree wrote:


Hi all,

About Netflix and accessing the next season of TV shows.



If you, by using the normal left and right arrows on the
keyboard, sit on the letter S of where it states the line Season plus
its number, press enter, then arrow down, you will get to the episodes
of that season. There are work arounds, but if the screen reader
doesn’t say the obvious, they can’t be found. I have windows 10, jaws
17, and I tried this with IE11.



I can see the screen to a degree, and how the screen is
laid out to how jaws often reads it, does not always match.



Lisa-Maree





From: Joshua Hori [mailto:jhori@ucdavis.edu]
Sent: Tuesday, December 1, 2015 6:03 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a
laptop and screen reading software.



Using Windows 7, JAWS 16 and Firefox. Full disclosure: I’m
a sited user with screenreader experience. (I prefer Firefox since I
get the best experience with a screenreader)



It seems that Netflix isn’t providing “focus" on content
once selected. For instance, I can navigate the site using a
screenreader by headers and/or links, (I bring up the links list and
look for “Audio Descriptions” and press enter, then I bring up the
links list again and navigate the list of movies that are now
available) but once I find a movie I would like to watch, I press
enter, but can’t access the new menu that drops down to play the
content, it just keeps navigating to the next movie. The work around is
to immediately bring up the headers, navigate to the header that’s
listed and press enter, which then allows me to access the content
within the dropdown (press tab once to access the play link).



TV shows are difficult to navigate as they all state “Play
link” (instead of “play episode 8”) and do not announce the episode
without using the arrow keys (press down a couple of times to hear more
about the episode). For TV seasons there is a dropdown button to change
seasons using the mouse, but I can’t locate the button with a
screenreader without using the virtual cursor, and I can’t access the
dropdown menu with a keyboard at all. You can access other episodes
using the “see previous titles Button” and “see more titles Button”
(bring up the form fields list to easily find these), but this is only
for the season displayed.



I hope this helps some.



Best,



Joshua



From: Daniel McBride [mailto:dlmlaw@sbcglobal.net]
Sent: Monday, November 30, 2015 9:37 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a
laptop and screen reading software.



Hello Tim:



Can you please clarify the accessibility issue we need
address with Netflix? On my Toshiba laptop, using Windows 8 and JAWS
14, I can get onto Netflix, manage to utilize the Search field, find
the movie, documentary or television program I desire and get it to
play. This is without Audio Description. And I am not able to select a
specific season and episode of a television program, such as Star Trek
Next Generation. I am simply stuck with playing whichever season and
episode is next up in my account.



I am going to email Netflix as requested in your email
here. I just want to be clear about what our hurdles are as blind
persons using Netflix. I will also add that I am a Rhapsody Music
subscriber and the problems with Rhapsody are worse than Netflix, if
anyone is interested.



Thanks for your efforts.



Dan McBride

Fort Worth, Texas



From: Tim Ford [mailto:ttford@gmail.com]
Sent: Monday, November 30, 2015 11:05 AM
To: jfw@groups.io
Subject: Netflix not accessible to blind people using a
laptop and screen reading software.



Hi All,



For those out there who want to use Netflix, here is an
email I received last evening that contains instructions on how to
contact the right people. As mentioned in the note, Netflix is still
not very interested in fixing things, and your continued emails to
Netflix are encouraged to keep some pressure on them.



Tim Ford





From: Accessible Netflix Project team
<mailto:netflixacessproject@gmail.com>

Sent: Sunday, November 29, 2015 9:46 PM

To: Tim Ford <mailto:ttford@gmail.com>

Subject: Re: Netflix not accessible to blind people using a
laptop and screen reading software.



This is kate! I am so sorry that your email has not been
replied to yet but we get a ton, and I mean, a ton of email. Robert
Kingett is the CEO and we are still trying to make them see what you
highlighted as well as others. To be quite frank, they would rather not
even bother with us, but we keep emailing and calling and bugging them,
professionally, I may add. In our experience, we never hear a sincere,
sorry! Let's work on these layout designs for JAWS OR NVDA users and I
doubt we will unless we keep pushing them like we have been doing.
Would you like to email Robert Kingett, He can give you more contacts
than I can. I am just the email manager. :) Below is a message we just
got that may help.

Hi,

Hope you're well and thanks for your e-mail.

Going forward, can I suggest you contact Marlee Tart in the
global PR team please (her e-mail address is: mtart@netflix.com).

From your recent queries it's clear that your questions are
at global scale as opposed to regional/local, and this e-mail address
reaches the Australian and New Zealand PR agency team (and we don't
actually have visibility into a lot of the areas you're interested in).

I've dropped Marlee a line to let her know you'll be in
touch.

Best,

L.



On 6/24/2015 5:32 PM, Tim Ford wrote:

To Whom It May Concern,



Below I have pasted in an email I sent Monday to what
is supposedly the engineering group for Netflix; a Netflix telephone
representative gave me the address. Today someone told me about your
group, and I applaude you for your efforts that certainly seem to be
the motivating factor for Netflix to start providing AD. Please let me
know if you have any suggestions on any of the issues covered in my
post below.



Sincerely,

Tim Ford





From: Tim Ford <mailto:ttford@gmail.com>

Sent: Monday, June 22, 2015 5:57 PM

To: <mailto:technicalresearch@netflix.com>
technicalresearch@netflix.com

Cc: <mailto:janemarie.rose@gmail.com>
janemarie.rose@gmail.com

Subject: Netflix not accessible to blind people using
a laptop and screen reading software.



Dear Netflix,



I am blind, and use a Windows 7 laptop. Up until a
week or so ago, your web site was extremely hard to navigate, but at
least I could start a video. Now, after your web page design changes
implemented a few days ago, I cannot even start a video.



I am using the latest update of JAWS version 16; JAWS
is the world’s most widely used screen reading software for the blind.
I tried accessing your service with IE, Firefox, and Chrome, but could
not get a video to start. With IE, I cannot even activate my profile.



I am a fairly experienced Internet user, and if there
is a way to navigate your site with a screen reader, I have not figured
it out. I am using the recommended common settings for JAWS, and I
have no problems with some other video streaming services.



Back a few weeks ago, Netflix announced the addition
of audio description. That is a great move, and I applaud you for
that. However, in a very ironic twist, it is not possible for a blind
person to select the audio described version, even though one is on the
part of your site that contains only audio described programs. Why add
that extra step? If one is on the audio description page, the user
obviously wants the audio described version, so why not make that the
default?



In general, there seems to be a huge gap between your
marketing department and the technology group. Netflix marketing is
advertising this new and wonderful audio description service, but a
blind person simply cannot navigate the site, especially after the
rollout of your new web page design.



In closing, I am using a Windows laptop, and I do not
have a smart phone. The issues I am asking you to please fix are just
for us old-fashioned blind folks using a Windows computer.



I know from experience that screen reader
accessibility is a very narrow specialty and skill set, so if you do
not have such an expert on staff, you could either hire one or contract
with one of the accessibility consultant experts that will help you
become and stay accessible.



I am happy to volunteer by helping you test any
changes; I have done that in the past for a number of web service
companies. Please advise, and much thanks.



Sincerely,

Tim Ford

Phone: 916-538-6415

I need a little bit of help with Excel 2007 please. Firstly what is the
jaws keystroke to switch between excel worksheets within a workbook?
Also, How do I navigate dropdowns within cells in a workbook?

I can help you with one of these questions. If you encounter a dropdown in a cell, you can use Alt plus down arrow to open it. At least that is what I used to do when using Excel 2007. That was several years ago. I hope that still works.


-----Original Message-----
From: Alex Stone [mailto:alex.stone@gmail.com]
Sent: Tuesday, December 01, 2015 9:24 AM
To: jfw@groups.io
Subject: excel help

I need a little bit of help with Excel 2007 please. Firstly what is the jaws keystroke to switch between excel worksheets within a workbook?
Also, How do I navigate dropdowns within cells in a workbook?

This is probably something you've already dealt with, but you'll be able to change audio feeds too, right?

-----Original Message-----
From: John Martyn [mailto:johnrobertmartyn@gmail.com]
Sent: Monday, November 30, 2015 11:53 PM
To: jfw@groups.io
Subject: Re: NetflixScripting from DoItBlind

so far it is going well. naturally I went for the video interface and
controlling it. I can rewind and fast forward with a spoken time code.
Next comes the volume. Other special features will help you navigate
the site and allow you to move seamlessly through the site. Things like
what is viewable right now and the seasons lined up in an easy format.
The code is all UIA which means 15 and up, however to take advantage of
all the perks I have designed this with jaws 17 in mind, though it is
possible to rename things for IE using jaws 15 and up. Nice being able
to move about the movie seamlessly. Couldn't do that before.
JohnOK,


On 11/30/2015 8:53 PM, Loreal via Groups.io wrote:


That would be incredible if you could script for Netflix! I would
certainly be willing to try it out and see just how well it works.
Thank you for all of your hard work and all of your continuing efforts!



Happy Connecting. Sent from my Sprint Samsung Galaxy S® 5


-------- Original message --------
From: John Martyn <johnrobertmartyn@gmail.com>
<mailto:johnrobertmartyn@gmail.com>
Date: 11/30/2015 8:29 PM (GMT-05:00)
To: jfw@groups.io
Subject: NetflixScripting from DoItBlind

JAWS 17 has enhanced the ability to script websites, it becomes
clear that what I tried years ago is now possible with the Web
programming and UIA scripting. I plan to script netflix in the coming
month.
Cheers,
John Martyn
DoItBlind.comAs


On 11/30/2015 5:13 PM, Lisa-Maree wrote:


Hi all,

About Netflix and accessing the next season of TV shows.



If you, by using the normal left and right arrows on the
keyboard, sit on the letter S of where it states the line Season plus
its number, press enter, then arrow down, you will get to the episodes
of that season. There are work arounds, but if the screen reader
doesn’t say the obvious, they can’t be found. I have windows 10, jaws
17, and I tried this with IE11.



I can see the screen to a degree, and how the screen is
laid out to how jaws often reads it, does not always match.



Lisa-Maree





From: Joshua Hori [mailto:jhori@ucdavis.edu]
Sent: Tuesday, December 1, 2015 6:03 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a
laptop and screen reading software.



Using Windows 7, JAWS 16 and Firefox. Full disclosure: I’m
a sited user with screenreader experience. (I prefer Firefox since I
get the best experience with a screenreader)



It seems that Netflix isn’t providing “focus" on content
once selected. For instance, I can navigate the site using a
screenreader by headers and/or links, (I bring up the links list and
look for “Audio Descriptions” and press enter, then I bring up the
links list again and navigate the list of movies that are now
available) but once I find a movie I would like to watch, I press
enter, but can’t access the new menu that drops down to play the
content, it just keeps navigating to the next movie. The work around is
to immediately bring up the headers, navigate to the header that’s
listed and press enter, which then allows me to access the content
within the dropdown (press tab once to access the play link).



TV shows are difficult to navigate as they all state “Play
link” (instead of “play episode 8”) and do not announce the episode
without using the arrow keys (press down a couple of times to hear more
about the episode). For TV seasons there is a dropdown button to change
seasons using the mouse, but I can’t locate the button with a
screenreader without using the virtual cursor, and I can’t access the
dropdown menu with a keyboard at all. You can access other episodes
using the “see previous titles Button” and “see more titles Button”
(bring up the form fields list to easily find these), but this is only
for the season displayed.



I hope this helps some.



Best,



Joshua



From: Daniel McBride [mailto:dlmlaw@sbcglobal.net]
Sent: Monday, November 30, 2015 9:37 AM
To: jfw@groups.io
Subject: Re: Netflix not accessible to blind people using a
laptop and screen reading software.



Hello Tim:



Can you please clarify the accessibility issue we need
address with Netflix? On my Toshiba laptop, using Windows 8 and JAWS
14, I can get onto Netflix, manage to utilize the Search field, find
the movie, documentary or television program I desire and get it to
play. This is without Audio Description. And I am not able to select a
specific season and episode of a television program, such as Star Trek
Next Generation. I am simply stuck with playing whichever season and
episode is next up in my account.



I am going to email Netflix as requested in your email
here. I just want to be clear about what our hurdles are as blind
persons using Netflix. I will also add that I am a Rhapsody Music
subscriber and the problems with Rhapsody are worse than Netflix, if
anyone is interested.



Thanks for your efforts.



Dan McBride

Fort Worth, Texas



From: Tim Ford [mailto:ttford@gmail.com]
Sent: Monday, November 30, 2015 11:05 AM
To: jfw@groups.io
Subject: Netflix not accessible to blind people using a
laptop and screen reading software.



Hi All,



For those out there who want to use Netflix, here is an
email I received last evening that contains instructions on how to
contact the right people. As mentioned in the note, Netflix is still
not very interested in fixing things, and your continued emails to
Netflix are encouraged to keep some pressure on them.



Tim Ford





From: Accessible Netflix Project team
<mailto:netflixacessproject@gmail.com>

Sent: Sunday, November 29, 2015 9:46 PM

To: Tim Ford <mailto:ttford@gmail.com>

Subject: Re: Netflix not accessible to blind people using a
laptop and screen reading software.



This is kate! I am so sorry that your email has not been
replied to yet but we get a ton, and I mean, a ton of email. Robert
Kingett is the CEO and we are still trying to make them see what you
highlighted as well as others. To be quite frank, they would rather not
even bother with us, but we keep emailing and calling and bugging them,
professionally, I may add. In our experience, we never hear a sincere,
sorry! Let's work on these layout designs for JAWS OR NVDA users and I
doubt we will unless we keep pushing them like we have been doing.
Would you like to email Robert Kingett, He can give you more contacts
than I can. I am just the email manager. :) Below is a message we just
got that may help.

Hi,

Hope you're well and thanks for your e-mail.

Going forward, can I suggest you contact Marlee Tart in the
global PR team please (her e-mail address is: mtart@netflix.com).

From your recent queries it's clear that your questions are
at global scale as opposed to regional/local, and this e-mail address
reaches the Australian and New Zealand PR agency team (and we don't
actually have visibility into a lot of the areas you're interested in).

I've dropped Marlee a line to let her know you'll be in
touch.

Best,

L.



On 6/24/2015 5:32 PM, Tim Ford wrote:

To Whom It May Concern,



Below I have pasted in an email I sent Monday to what
is supposedly the engineering group for Netflix; a Netflix telephone
representative gave me the address. Today someone told me about your
group, and I applaude you for your efforts that certainly seem to be
the motivating factor for Netflix to start providing AD. Please let me
know if you have any suggestions on any of the issues covered in my
post below.



Sincerely,

Tim Ford





From: Tim Ford <mailto:ttford@gmail.com>

Sent: Monday, June 22, 2015 5:57 PM

To: <mailto:technicalresearch@netflix.com>
technicalresearch@netflix.com

Cc: <mailto:janemarie.rose@gmail.com>
janemarie.rose@gmail.com

Subject: Netflix not accessible to blind people using
a laptop and screen reading software.



Dear Netflix,



I am blind, and use a Windows 7 laptop. Up until a
week or so ago, your web site was extremely hard to navigate, but at
least I could start a video. Now, after your web page design changes
implemented a few days ago, I cannot even start a video.



I am using the latest update of JAWS version 16; JAWS
is the world’s most widely used screen reading software for the blind.
I tried accessing your service with IE, Firefox, and Chrome, but could
not get a video to start. With IE, I cannot even activate my profile.



I am a fairly experienced Internet user, and if there
is a way to navigate your site with a screen reader, I have not figured
it out. I am using the recommended common settings for JAWS, and I
have no problems with some other video streaming services.



Back a few weeks ago, Netflix announced the addition
of audio description. That is a great move, and I applaud you for
that. However, in a very ironic twist, it is not possible for a blind
person to select the audio described version, even though one is on the
part of your site that contains only audio described programs. Why add
that extra step? If one is on the audio description page, the user
obviously wants the audio described version, so why not make that the
default?



In general, there seems to be a huge gap between your
marketing department and the technology group. Netflix marketing is
advertising this new and wonderful audio description service, but a
blind person simply cannot navigate the site, especially after the
rollout of your new web page design.



In closing, I am using a Windows laptop, and I do not
have a smart phone. The issues I am asking you to please fix are just
for us old-fashioned blind folks using a Windows computer.



I know from experience that screen reader
accessibility is a very narrow specialty and skill set, so if you do
not have such an expert on staff, you could either hire one or contract
with one of the accessibility consultant experts that will help you
become and stay accessible.



I am happy to volunteer by helping you test any
changes; I have done that in the past for a number of web service
companies. Please advise, and much thanks.



Sincerely,

Tim Ford

Phone: 916-538-6415

I can help you with one of these questions. If you encounter a dropdown in a cell, you can use Alt plus down arrow to open it. At least that is what I used to do when using Excel 2007. That was several years ago. I hope that still works.


-----Original Message-----
From: Alex Stone [mailto:alex.stone@gmail.com]
Sent: Tuesday, December 01, 2015 9:24 AM
To: jfw@groups.io
Subject: excel help

I need a little bit of help with Excel 2007 please. Firstly what is the jaws keystroke to switch between excel worksheets within a workbook?
Also, How do I navigate dropdowns within cells in a workbook?

Hi Lauren,

You can upgrade without sighted help. You should install JAWS 17 first. Then, download the Tool from FS that will allow you to get rid of all previous JAWS versions from your computer along with shared components. The only version you should have on your computer is Version 17. If you want, You could also have version 16.0.1214. That will also work on Windows 10. Also, you will want to download the media creation tool from the MS page and save it to your computer. Make sure that you don’t run the media creation tool until you run that FS tool to get rid all versions of JAWS off your computer except 16.0.1214 and JAWS 17. Now, you can run the media creation tool to install win 10. Just press enter on the tool and press enter on upgrade this pc. JAWS will still be working. Once you get through some screens, JAWS will go quiet and this is when you wait an hour or more to let win10 download to your computer. It is around 3 gigs. After an hour, just turn on Narrator by pressing windows key + enter. You will be able to finish the install with Narrator. Now, since you have Windows 8, it should install fine after the first time. It is upgrading from Windows 7 that causes the trouble and it takes a few times. I upgraded from Windows 8.1, and it took me one time of running the media creation tool, and win10 installed great the first time. This is really important. When win10 installs and JAWS comes back talking, it is good to uninstall JAWS and reinstall JAWS. If you do this, even upgrading from win 8 or 8.1, you will get much better results from JAWS from then on out. Please email me if you have any questions. It is easy, and once win10 is on your computer, I can really help you get everything adjusted so you have the best experience using win10. You will love it and never want to go back. I will be thinking about you as you upgrade. Email me as soon as you have any questions. Take care, David Moore.

 

 

From: Lauren Snyder

Sent: Monday, November 30, 2015 3:37 PM

To: jfw@groups.io

Subject: Windows 10 question

 

Hi:

 

Now I have Win8, Jaws 14. Can I upgrade to Jaws 17 and then install Windows 10 myself or do I need sighted help? Is it ok to install Jaws first?

 

 

 

Sincerely,

 

Lauren

 

I think I know what the problem is. The keys identified in this mode are specific to the application that is in focus. So, to check the mouseover keys, make sure your browser is in focus before pressing JAWS key-1. In fact, it might be advisable to be in IE. I’ve never tried mouseover in Chrome or Firefox, although it should work there, too.

 

From: Mark Furness [mailto:flintman57@...]
Sent: Tuesday, December 01, 2015 10:22 AM
To: jfw@groups.io
Subject: Re: finding what a key is

 

Maybe it is my system but only the space and application keys are spoken concerning the bottom row of keys..

I wish to get use to doing the mouse over combination.  

On Dec 1, 2015, at 9:38 AM, douglas richard dexheimer <drichardd@...> wrote:

 

insert+1 (on the numbers row) toggles keyboard help on and off.  after turning keyboard help on, press any key or combination and jaws will tell you what it does.

Douglas Richard Dexheimer
Chief of Braille Productions
Born-Again Productions
The Friedman Place, Apt.308
5527 N. Maplewood Ave.
Chicago, IL 60625
cell phone 913-244-0612
drichardd@...

On 12/1/2015 6:26 AM, Mark Furness wrote:

What is the key stroke to make Jaws announce/inform what a key is and or what it will do?

Thank you for your help!!!

 

Maybe it is my system but only the space and application keys are spoken concerning the bottom row of keys..

On Dec 1, 2015, at 9:38 AM, douglas richard dexheimer <drichardd@...> wrote:

insert+1 (on the numbers row) toggles keyboard help on and off.  after turning keyboard help on, press any key or combination and jaws will tell you what it does.

Douglas Richard Dexheimer
Chief of Braille Productions
Born-Again Productions
The Friedman Place, Apt.308
5527 N. Maplewood Ave.
Chicago, IL 60625
cell phone 913-244-0612
drichardd@...

On 12/1/2015 6:26 AM, Mark Furness wrote:

What is the key stroke to make Jaws announce/inform what a key is and or what it will do?

Thank you for your help!!!

John,

Netflix should pay you a bunch of money for your efforts, or at least pay you a royalty each time your scripts are downloaded from the Netflix web site, but I suppose I am getting ahead of things now! Thanks so much for your willingness and desire to help remedy the current Netflix situation.

Tim Ford

-----Original Message----- From: John Martyn
Sent: Monday, November 30, 2015 11:31 PM
To: jfw@groups.io
Subject: scripting suggestions now open for creating Netflix Blind

if you haven't been following the threads so far, now you can make
suggestions as to what you'd like to see. This is a groups effort as to
what you'd like to do. I am eager to take on even the most complex of
suggestions. It is amazing as to what can be done at this point. One
thing I have not checked out is if netflix is in multiple languages.
Netflix blind is best for multi-lingual solutions from the get go and
can be translated by anyone as all my scripts do this now. To make
things clear, I see the background objects and can decipher them in
lists, result viewer, and more. Just knowing what you want is what I am
here for. I tried hard in the past and failed miserably, but now I have
the power of the code on my side now. JAWS 17 is easier to install the
scripts, but jaws 15 and up can participate with a little installing
process. This script is a power house so far and will continue to get
better in time for christmas. I am waiting on other projects to work
through, but in my spare time I will read all your suggestions and make
room for it all. Already in process is full control over the player
built into netflix. This is where I failed before, but after a few hours
of playing around, I soon found it to be completely accessible. Once
this is tackled, I will jump to the other helpful scripts that will take
over netflix. You can activate things without even being near the object
such as a play button or in another results or list dialog. It just
dpends on what your imagination can take you. So speak up, now is the time.
Thanks for all your support,
John Martyn
DoItBlind.com

I have heard that Quicken built in scripts that is supposed to make it
easier to use. I have not found any such luck.

What is the key stroke to make Jaws announce/inform what a key is and or what it will do?

Thank you for your help!!!