-----Original Message-----
From: jfw-bounces@lists.the-jdh.com [mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of Gary King
Sent: Sunday, September 23, 2012 1:01 PM
To: The Jaws for Windows support list.
Subject: Re: WordPerfect problems after JAWS.14

John,
I suggest you reinstall the version of JAWS you want to use for WordPerfect.

Although FS tells you that you can install newer versions with no effect on
older versions, I don't think this is always the case. I suspect that the
shared components are the problem.

Gary King
w4wkz@bellsouth.net
----- Original Message -----
From: "john.falter" <john.falter@verizon.net>
To: <jfw@lists.the-jdh.com>
Sent: Sunday, September 23, 2012 11:28 AM
Subject: WordPerfect problems after JAWS.14

After I installed JAWS14 beta
I couldn't use WordPerfect 12.
Up and Down arrows spoke nothing.
Right and left arrows spoke only one character at a time.
Insert plus 2 spoke nothing.
Shift plus end said selected but trying cut or paste said not selected.
And the date was not placed on the clipboard.
It was not possible to route the JAWS cursor to the PC cursor.
Font seemed to be reported correctly.
I dropped back to 13 and got the same WordPerfect results.
I uninstalled.JAWS14 but got the same WordPerfect results on JAWS.13 and
JAWS.9.
I sent three bug reports to FS.
What else can I do?
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----- Original Message -----
From: "john.falter" <john.falter@verizon.net>
To: <jfw@lists.the-jdh.com>
Sent: Sunday, September 23, 2012 11:28 AM
Subject: WordPerfect problems after JAWS.14

After I installed JAWS14 beta
I couldn't use WordPerfect 12.
Up and Down arrows spoke nothing.
Right and left arrows spoke only one character at a time.
Insert plus 2 spoke nothing.
Shift plus end said selected but trying cut or paste said not selected.
And the date was not placed on the clipboard.
It was not possible to route the JAWS cursor to the PC cursor.
Font seemed to be reported correctly.
I dropped back to 13 and got the same WordPerfect results.
I uninstalled.JAWS14 but got the same WordPerfect results on JAWS.13 and JAWS.9.
I sent three bug reports to FS.
What else can I do?
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----- Original Message -----
From: Dani L Pagador
To: 'The Jaws for Windows support list.'
Sent: Sunday, September 23, 2012 2:03 PM
Subject: RE: Off Topic


Hi, James.
Would you post the address for the BlindTech list?
Thanks,
Dani

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com [mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of James Homuth
Sent: Saturday, September 22, 2012 4:05 AM
To: 'The Jaws for Windows support list.'
Subject: RE: Off Topic

My advice for you, good sir, is to take this question to something like the
BlindTech mailing list, since this isn't really applicable to the list's
topic.

James,
List Admin

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com [mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of Philip Anderson
Sent: September 22, 2012 10:02 AM
To: 'The Jaws for Windows support list.'
Subject: Off Topic

Good afternoon

I was wondering if you maybe able to help

Regrettably, I have lost the password for the admin account on my laptop and
was wondering if anybody knows what the quick fix solution is?

I'm currently using Windows 7 and have sighted help on hand.


Many thanks in anticipation

Kind regards

Philip



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-----Original Message-----
From: jfw-bounces@lists.the-jdh.com [mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of crayton
Sent: Sunday, September 23, 2012 8:09 AM
To: The Jaws for Windows support list.
Subject: Re: Off Topic

On 9/23/2012 2:03 PM, Dani L Pagador wrote:

Hi, James.
Would you post the address for the BlindTech list?
Thanks,
Dani

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com
[mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of James Homuth
Sent: Saturday, September 22, 2012 4:05 AM
To: 'The Jaws for Windows support list.'
Subject: RE: Off Topic

My advice for you, good sir, is to take this question to something
like the BlindTech mailing list, since this isn't really applicable to
the list's topic.

James,
List Admin

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com
[mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of Philip Anderson
Sent: September 22, 2012 10:02 AM
To: 'The Jaws for Windows support list.'
Subject: Off Topic

Good afternoon

I was wondering if you maybe able to help

Regrettably, I have lost the password for the admin account on my
laptop and was wondering if anybody knows what the quick fix solution is?

I'm currently using Windows 7 and have sighted help on hand.


Many thanks in anticipation

Kind regards

Philip



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Jfw@lists.the-jdh.com
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
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the emailing list, or the blindcooltech chat room?


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-----Original Message-----
From: jfw-bounces@lists.the-jdh.com [mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of James Homuth
Sent: Saturday, September 22, 2012 4:05 AM
To: 'The Jaws for Windows support list.'
Subject: RE: Off Topic

My advice for you, good sir, is to take this question to something like the
BlindTech mailing list, since this isn't really applicable to the list's
topic.

James,
List Admin

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com [mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of Philip Anderson
Sent: September 22, 2012 10:02 AM
To: 'The Jaws for Windows support list.'
Subject: Off Topic

Good afternoon

I was wondering if you maybe able to help

Regrettably, I have lost the password for the admin account on my laptop and
was wondering if anybody knows what the quick fix solution is?

I'm currently using Windows 7 and have sighted help on hand.


Many thanks in anticipation

Kind regards

Philip



_______________________________________________
Jfw mailing list
Jfw@lists.the-jdh.com
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@lists.the-jdh.com
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-----Original Message-----
From: jfw-bounces@lists.the-jdh.com [mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of john.falter
Sent: Sunday, September 23, 2012 10:28 AM
To: jfw@lists.the-jdh.com
Subject: WordPerfect problems after JAWS.14

After I installed JAWS14 beta
I couldn't use WordPerfect 12.
Up and Down arrows spoke nothing.
Right and left arrows spoke only one character at a time.
Insert plus 2 spoke nothing.
Shift plus end said selected but trying cut or paste said not selected.
And the date was not placed on the clipboard.
It was not possible to route the JAWS cursor to the PC cursor.
Font seemed to be reported correctly.
I dropped back to 13 and got the same WordPerfect results.
I uninstalled.JAWS14 but got the same WordPerfect results on JAWS.13 and
JAWS.9.
I sent three bug reports to FS.
What else can I do?
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----- Original Message -----
From: "Russell Solowoniuk" <rsolowoniuk@shaw.ca>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Sent: Friday, September 21, 2012 21:00
Subject: Re: FS unwillingness to fix problems will be their downfall


I'm not blaming John, just stating that he was the one I was dealing with.
All he had to do if he couldn't solve the issue was to let me know. That's
all, a simple email.

Russell
Sent from my iMac running Mountain Lion!

On 2012-09-21, at 7:22 AM, Adrian Spratt <Adrian@AdrianSpratt.com> wrote:

Not to ignore people's legitimate criticisms of FS, but it's unfair to
blame
John Carson. As I understand it, Carson is the last line of escalation,
or
defense, at FS. Problems reach him when no one else in tech assistance can
solve them. FS maintains what investment banks call a Chinese curtain
between tech assistance and the developers. Carson has nowhere to go if
the
developers won't assist him.

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com [mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of David Maynard
Sent: Friday, September 21, 2012 8:36 AM
To: The Jaws for Windows support list.
Subject: Re: FS unwillingness to fix problems will be their downfall

I have had issues that have been fixed, but over about ten years nothing
has
been fixed when the problem ended up with the man you named. He is the
real
issue.

David Maynard
Franklin NC
dmaynard35@morrisbb.net


-----Original Message-----
From: Russell Solowoniuk
Sent: Friday, September 21, 2012 8:26 AM
To: jfw@lists.the-jdh.com
Subject: FS unwillingness to fix problems will be their downfall

Hi everyone,

Well, here we go again. Another version of Jaws with exciting new
features, but no solutions to ongoing problems that have plagued Jaws
for months, if not years. Here's the issue I've been having with Jaws
since Jaws 11, I think.

I use an MS database at work. The database tracks textbooks that I've
requested alternate formats for. Students requests come to me via
email, and I must copy and paste the information into my database.
The field for the ISBN is set up not to accept dashes in the ISBN
number, however, when students send me requests they usually include the

dashes in the ISBN.

So, when I receive a request, I'll copy the ISBN from the student's
email (with dashes), go to the table in MS Access that hold the
archive of books we've gotten files for in the past, move to the ISBN
field, press CTRL F to search that field, and, then, at least in Jaws
10 and earlier, paste the student's ISBN into the search field and
then arrow to the dashes in the ISBN and delete them, and then press
enter

to do a search.

Since Jaws 11, after pasting the ISBN into the search field, I am not
able to move the cursor to the dashes... it just doesn't move. So,
what I must do is paste the ISBN into notepad, remove the dashes, and
then copy and paste it into Access.

I contacted Freedom Scientific about this and was told that the
problem was due to the fact that I was using Windows XP. That was the
extent of their help. Then, last spring, we got new computers, and,
mine had Windows 7. But, much to my chagrin the problem still
existed. I contacted Freedom again, and the issue was escalated up
the chain. John Carson, I think that's his name, asked me to send him
a copy of my database so they could look at the problem. I made a
copy, removed all relevant personal data, and sent it to him. This
was last June. I heard nothing back, so this fall I emailed John to see

if he found anything out.

No response from him. Actually I had emailed at the end of June too
with no response.

The sad thing about this is that if I use NVDA, it works fine in the
database in the search field.

It's my opinion that FS ought to be very careful how they handle their
customers. There are many, many more options out there today, and, I
for one am enjoying using a Mac with VoiceOver... no database solution
in the Mac that works well yet, but one day. NVDA works well, and the
price is right. I'm sorry for the rant, but I'm getting very
frustrated with FS attitude that they are the only game in town and
don't, therefore, need to respond to customer complaints.

End of rant.

Hope you all are well.

Russell

Sent from my iMac running Mountain Lion!


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----- Original Message -----
From: Jim L
To: 'The Jaws for Windows support list.'
Sent: Sunday, September 23, 2012 2:34 AM
Subject: Jaws 13 with XP


Heya folks,

Am running windows XP Home and Jaws 13 seems to work fine , nice and smooth
and slick till either my screensaver comes on or my monitor comes back from
sleep mode and every thing slows down, tabbing around is delayed and lagging
and in the end I need to reboot.
My screen resolution is 1024by 768 as I've always had for years
Is there any fix for this or something I can disable in Jaws feature in 13
to still be able to run my screen saver and protect my monotor?

Any help will be appreciated.

Cheers,

Jim


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----- Original Message -----
From: "Chris Smart" <csmart8@cogeco.ca>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Sent: Saturday, September 22, 2012 2:42 PM
Subject: Re: winzip

I've been using 7zip and Winrar for years, rather than Winzip.


At 02:32 PM 9/22/2012, you wrote:

Is any one using the latest version of Winzip successfully?
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----- Original Message -----
From: "James Homuth" <james@the-jdh.com>
To: "'The Jaws for Windows support list.'" <jfw@lists.the-jdh.com>
Sent: Saturday, September 22, 2012 10:04 AM
Subject: RE: Off Topic

My advice for you, good sir, is to take this question to something like the
BlindTech mailing list, since this isn't really applicable to the list's
topic.

James,
List Admin

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com [mailto:jfw-bounces@lists.the-jdh.com]
On Behalf Of Philip Anderson
Sent: September 22, 2012 10:02 AM
To: 'The Jaws for Windows support list.'
Subject: Off Topic

Good afternoon

I was wondering if you maybe able to help

Regrettably, I have lost the password for the admin account on my laptop and
was wondering if anybody knows what the quick fix solution is?

I'm currently using Windows 7 and have sighted help on hand.


Many thanks in anticipation

Kind regards

Philip



_______________________________________________
Jfw mailing list
Jfw@lists.the-jdh.com
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


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