moderated Re: unlabeled buttons


Afik Souffir
 

Yes, its graphics,

And yes, but it’s not work.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Justin Williams
Sent: Wednesday, July 20, 2022 2:48 PM
To: main@jfw.groups.io
Subject: Re: unlabeled buttons

 

Is it a graphics?

 

Hav eyou tried the graphics label?

 

Insert g?

 

Justin

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Afik Souffir
Sent: Wednesday, July 20, 2022 7:47 AM
To: main@jfw.groups.io
Subject: Re: unlabeled buttons

 

Hi Justin,

Already tried, didn’t work.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Justin Williams
Sent: Wednesday, July 20, 2022 2:43 PM
To: main@jfw.groups.io
Subject: Re: unlabeled buttons

 

Use custom labels.

 

Control plus insert plus tab.

 

 

 

That is what I would do.

 

Justin

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Afik Souffir
Sent: Wednesday, July 20, 2022 5:47 AM
To: jfw-users@groups.io; main@jfw.groups.io
Subject: unlabeled buttons

 

 

Hi,

In my workplace, we changed call center system to a new system.

I can’t take/forward calls, because the Salesforce extension of the system, is not accessible at all.

The system called Genesys cloud.

The buttons of the extension are clearly not labelled. Screen reader, in this case JAWS or NVDA, says “button” or “unlabeled button”.

 

What can I do about it?

 

I’ve talked with the company of the system, and they said, they’re accessible.

 

 

Thanks for any help.

 

Afik.

 

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