moderated Re: weird issue with Outlook messages

Adrian Spratt

For NY Times email, I always begin by clicking on the link for reading on the Web, at the top of each message.



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From: <> On Behalf Of Barbara Black
Sent: Saturday, June 25, 2022 1:47 PM
Subject: Re: weird issue with Outlook messages


I have a similar odd message problem that only happens with NY Times newsletters. But I don’t have a Braille display so don’t know if JAWS is still reading.


That happens for me is that sometimes JAWS can read the entire message/newsletter but, more often, if I open a link from it, when I go back to the message to read another story, JAWS is silent.  Sometimes I can escape from the original message and start over but sometimes, I need to close Outlook and reopen it.


I am using latest JAWS 2022, Office 365 and Windows 10



The only thing I can do i  


From: <> On Behalf Of Madison Martin
Sent: Saturday, June 25, 2022 12:37 PM
Subject: weird issue with Outlook messages


Hi all,

I’ve noticed that sometimes when I open a message that Jaws goes silent but yet when I arrow through it the contents still show up on my braille display; any idea what could be causing this and what I could do to resolve this? It happens randomly which makes it weirder and harder to know when it’ll happen. Using latest versions of Jaws, Microsoft 365 and Windows 11.


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