moderated Re: weird issue with Outlook messages


Barbara Black
 

I have a similar odd message problem that only happens with NY Times newsletters. But I don’t have a Braille display so don’t know if JAWS is still reading.

 

That happens for me is that sometimes JAWS can read the entire message/newsletter but, more often, if I open a link from it, when I go back to the message to read another story, JAWS is silent.  Sometimes I can escape from the original message and start over but sometimes, I need to close Outlook and reopen it.

 

I am using latest JAWS 2022, Office 365 and Windows 10

 

Barbara

The only thing I can do i  

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Saturday, June 25, 2022 12:37 PM
To: main@jfw.groups.io
Subject: weird issue with Outlook messages

 

Hi all,

I’ve noticed that sometimes when I open a message that Jaws goes silent but yet when I arrow through it the contents still show up on my braille display; any idea what could be causing this and what I could do to resolve this? It happens randomly which makes it weirder and harder to know when it’ll happen. Using latest versions of Jaws, Microsoft 365 and Windows 11.

Madison

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