Re: Using with JAWS

Michael Mote

Hi all. I have been working through the process of trying to use the web based version of Outlook with a screen reader. I will say two things. First, it is tough, but secondly, it is doable. You do have to know how to use JAWS in applications mode though. The most challenging part that I seem to have my biggest problems with is the calendar section. I can get lost in that part of the app. I can normally find my way out of it, but it can be hard sometimes.
There are some shortcut keys that do help. I know that some companies are not paying to have the desktop apps installed on local PC's. If you can, certainly try to use the Outlook Desktop app. If it is not possible, there are ways to adjust Outlook on the web, so don't be discouraged. It will just take some adjustments.

-----Original Message-----
From: <> On Behalf Of Curtis Chong
Sent: Wednesday, June 22, 2022 10:19 AM
Subject: Re: Using with JAWS


In my experience, the web version of Outlook is more than a little cumbersome and definitely less efficient for a JAWS user than simply using Microsoft Outlook running on a computer. It would be a reasonable accommodation to request that your employer provide you with this software on your work system and then configure it to connect to the email servers that the company uses.

There is no practical way to make the web version of Outlook feel and behave the same as the Desktop version of Outlook.

Best regards,

Curtis Chong

-----Original Message-----
From: <> On Behalf Of Bharat
Sent: Wednesday, June 22, 2022 3:19 AM
Subject: Re: Using with JAWS

Hi Pam,

I am really sorry for writing back with so much delay.

Although i can't find the option under my account but my wife's outlook has an option regarding adjusting the sort of display she would like to have. Would request you to look under options for adjusting these mail settings.

I really hope, it is of some help for you.

Thank you,


On 6/21/22, Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...> wrote:
In order to access one of my email accounts for work, I need to use I normally use outlook installed on my laptop,
and it works fine, but with the website, I cannot figure out how to
get my emails to display in a list format so I can quickly go down the
list and hit enter on the one I want to read.

Does anyone have any tips for getting my email to display in a more
easily readable format with JAWS?


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