moderated Re: my bank's login section - JAWS can't read it but narrator can
Van Lant, Robin
Thanks for confirming what I got, Mike. Over the weekend, because I hadn't thought to use Narrator, I remembered the www.key.com/login had worked in the past, and that did work still, so I was able to do what I needed. I normally use the mobile app, but need the website occasionally. I'll report the findings.toggle quoted messageShow quoted text
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Sent: Tuesday, June 21, 2022 12:19 PM
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Subject: Re: my bank's login section - JAWS can't read it but narrator can
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I got the same results with Jaws and Narrator as you did.
The final version of Window-Eyes released several years ago was also able to load the logon page with the edit boxes for the user id and password.
The direct page for the logon screen is
When I placed that in both Edgte and Chrome, it did load as it should.
So if you bookmark that page, or create a desktop short-cut to it, you should be able to get to the needed screen.
The first 2 edit boxes on the page are for your userid and password.
Alternatively, you could get to the screen in Narrator, unload narrator, and load Jaws and work from there.
Hope this helps!
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