moderated Re: finding attachments in Outlook

Van Lant, Robin

Sometimes they are embedded in the email and not where you can Shift tab to them.   Can you Shift Tab to them?  If you are in the body of the message, Shift Tab once should take you to the field where they are.  Also, try going to File, save attachments.  If nothing else, it’s a test to see if they are really there.    And, if you are hearing the attachment indication while in the inbox, but you don’t see them in the message, it could be that the attachment is some embedded graphic, such as when someone uses and image for their signature file.





From: <> On Behalf Of Cynthia Bruce
Sent: Monday, June 13, 2022 7:03 AM
Subject: finding attachments in Outlook


WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.


Hi All,


I am still using JAWS 2021, and I use Outlook 2016 I believe. All of a sudden, in the last couple of weeks, the insert + A shortcut doesn’t work to access attachments. I just get a message telling me there are no attachments in the document when I know they are there. Any suggestions about what might have changed?


Many thanks,



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