moderated finding attachments in Outlook

Cynthia Bruce

Hi All,


I am still using JAWS 2021, and I use Outlook 2016 I believe. All of a sudden, in the last couple of weeks, the insert + A shortcut doesn’t work to access attachments. I just get a message telling me there are no attachments in the document when I know they are there. Any suggestions about what might have changed?


Many thanks,



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