Moderated Re: not able to send/receive emails


I have a Roadrunner Email account and a Gmail account.  Last evening for several hours I was not receiving any Email. I thought it might be an issue on my end with my PC, but the same thing was happening with my iPhone.
This morning all was normal again, so I would assume that it was a Spectrum issue.

----- Original Message -----
Sent: Friday, June 10, 2022 8:33 AM
Subject: not able to send/receive emails

Hello, I’m using the most recent versions of windows10, Jaws2022 and Office 2016. I have 3 emails with one service provider. One of them no longer will send or receive emails. Yesterday I added a new email address. At that time any emails sent to the new email address showed up in the inbox for the new email address and my master email address. I removed the new email address from Outlook 2016 and then in the control panel. I went through all the settings on my master email address and there is nothing different. Is there something else that could be causing this problem? My service provider said they aren’t having any problems. Microsoft Accessibility couldn’t figure it out. Plus it is a pain to get help from MA as something happen to using quick access with Jaws. Now have to use Narrator. Any thoughts? Cheers, Kevin

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