Moderated Re: Can’t retrieve mail on my laptop and I don’t know how to diagnose the problem. Can somebody help?
david
https://support.google.com/accounts/answer/185839?hl=en&co=GENIE.Platform%3DDesktop
Your account, username@..., is missing recovery info. If you’re locked out of your account, recovery info helps you get back in. Add recovery info. Turn on 2-Step Verification With 2-Step Verification (also known as two-factor authentication), you add an extra layer of security to your account in case your password is stolen. After you set up 2-Step Verification, you’ll sign in to your account in two steps using:
Activate 2-Step Verification
Your account, username@..., is associated with your work or school. If you can’t set up 2-Step Verification, contact your administrator. Verify it’s you with a second step After you turn on 2-Step Verification, you’ll need to complete a second step to verify it’s you when you sign in. To help protect your account, Google will request that you complete a specific second step. Computer AndroidiPhone & iPad Use Google prompts We recommend you sign in with Google prompts. It's easier to tap a prompt than enter a verification code. Prompts can also help protect against SIM swap and other phone number-based hacks. Google prompts are push notifications you’ll receive on:
Based on the device and location info in the notification, you can:
For added security, Google may ask you for your PIN or other confirmation. Use other verification methods You can set up other verification methods in case you:
Use security keys to increase phishing protection Use Google Authenticator or other verification code apps Use a verification code from a text message or call Use backup codes Skip a second step on trusted devices If you don't want to provide a second verification step each time you sign in on your computer or phone, check the box next to "Don't ask again on this computer. Important: Only check this box on devices you regularly use and don't share with anyone else.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Wednesday, June 8, 2022 7:23 PM To: main@jfw.groups.io Subject: Re: Can’t retrieve mail on my laptop and I don’t know how to diagnose the problem. Can somebody help?
It would be handy for the next person who contacts Microsoft and where they do the fix to ask them what they did. And I don't mean step-by-step. Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
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