Moderated Re: Very strange computer issue

leonard morris

Whatever you do when you do get it resolved and hopefully that will be soon I would suggest buying one of those trays that the computer can sit on top of that have fans all around it plus it also has several extra USB sockets for your use. I got one of those several years ago from Amazon for my laptop gateway. 

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On May 5, 2022, at 6:40 AM, Dan Longmore <danlongmore44@...> wrote:


  Lots of good possible answers.  To add one more, is it possible you picked up some nasty malware or virus?  I myself doubt this is the issue but worth a thought.



From: <> On Behalf Of meow meow
Sent: Wednesday, May 4, 2022 5:22 PM
Subject: Re: Very strange computer issue


I have almost same problem with my window 11

that sometimes Jaws didn't say anything





Sent: Wednesday, May 04, 2022 9:07 AM

Subject: Very strange computer issue


Good morning everyone,

I am a bit surprised and at a loss as to what to do.

I have a very good and nice laptop that I purchased a little over a year ago. It’s one of the best I’ve had.

Yesterday, I was about to attend a function via Zoom when I noticed that even while it was closed and supposedly off, it rebooted itself. I knew that because the Windows startup sound came up.

The battery was at 86% at the time.

I actually opened the computer to see if it was on, but it wasn’t, so I pushed the power button, and it supposedly booted as normal. Once I went through getting going and getting my Zoom room set up, I noticed JAWS stopped talking, and a few seconds later, it rebooted again.

I thought it might be doing Windows updates, but that was not the case.

I went through everything again, and while I waited for my people to come to my zoom room, I went to Outlook to check email. I heard a click, the computer turned off and began rebooting again. After doing this a couple more times and being very tired from the general day, I gave up and closed my laptop and just left it plugged in. Sure enough, from the other room, I heard the faint sound of the Windows Startup sound.

I’ve never seen this happen before. I could understand an update doing several reboots, but this was not the case.

Does anyone have any good suggestions? Again, this is a great laptop and has served me well, until yesterday.




I couldn’t tell if anything was going on,

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