moderated Re: Very strange computer issue


Dan Longmore
 

Hi,

  Lots of good possible answers.  To add one more, is it possible you picked up some nasty malware or virus?  I myself doubt this is the issue but worth a thought.

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of meow meow
Sent: Wednesday, May 4, 2022 5:22 PM
To: main@jfw.groups.io
Subject: Re: Very strange computer issue

 

I have almost same problem with my window 11

that sometimes Jaws didn't say anything

 

 

 

 

Sent: Wednesday, May 04, 2022 9:07 AM

Subject: Very strange computer issue

 

Good morning everyone,

I am a bit surprised and at a loss as to what to do.

I have a very good and nice laptop that I purchased a little over a year ago. It’s one of the best I’ve had.

Yesterday, I was about to attend a function via Zoom when I noticed that even while it was closed and supposedly off, it rebooted itself. I knew that because the Windows startup sound came up.

The battery was at 86% at the time.

I actually opened the computer to see if it was on, but it wasn’t, so I pushed the power button, and it supposedly booted as normal. Once I went through getting going and getting my Zoom room set up, I noticed JAWS stopped talking, and a few seconds later, it rebooted again.

I thought it might be doing Windows updates, but that was not the case.

I went through everything again, and while I waited for my people to come to my zoom room, I went to Outlook to check email. I heard a click, the computer turned off and began rebooting again. After doing this a couple more times and being very tired from the general day, I gave up and closed my laptop and just left it plugged in. Sure enough, from the other room, I heard the faint sound of the Windows Startup sound.

I’ve never seen this happen before. I could understand an update doing several reboots, but this was not the case.

Does anyone have any good suggestions? Again, this is a great laptop and has served me well, until yesterday.

Thanks.

Jim

 

I couldn’t tell if anything was going on,

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