Sounds
like a faulty power supply to me inside the laptop.
All
the best
Steve
Good morning everyone,
I am a bit surprised and
at a loss as to what to do.
I have a very good and
nice laptop that I purchased a little over a year ago. It’s
one of the best I’ve had.
Yesterday, I was about
to attend a function via Zoom when I noticed that even while
it was closed and supposedly off, it rebooted itself. I knew
that because the Windows startup sound came up.
The battery was at 86%
at the time.
I actually opened the
computer to see if it was on, but it wasn’t, so I pushed the
power button, and it supposedly booted as normal. Once I
went through getting going and getting my Zoom room set up,
I noticed JAWS stopped talking, and a few seconds later, it
rebooted again.
I thought it might be
doing Windows updates, but that was not the case.
I went through
everything again, and while I waited for my people to come
to my zoom room, I went to Outlook to check email. I heard a
click, the computer turned off and began rebooting again.
After doing this a couple more times and being very tired
from the general day, I gave up and closed my laptop and
just left it plugged in. Sure enough, from the other room, I
heard the faint sound of the Windows Startup sound.
I’ve never seen this
happen before. I could understand an update doing several
reboots, but this was not the case.
Does anyone have any
good suggestions? Again, this is a great laptop and has
served me well, until yesterday.
Thanks.
Jim
I couldn’t tell if
anything was going on,