moderated Re: JAWS and unread Outlook messages
toggle quoted messageShow quoted text
Check to see if you have the Reading pane open. If you do, that is the cause of your problem. Turn off Reding pane. Press Alt, V, P, N. The options come up and can be reviewed with the up or down arrow keys. Select off and press Enter.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Jim Portillo
Sent: Thursday, March 31, 2022 9:27 AM
Subject: JAWS and unread Outlook messages
I have an issue that is annoying me regarding JAWS and Outlook.
I can have unread messages in my box and perhaps not want to read certain ones right then and there. As soon as I arrow through messages to get to specific ones, the unread ones no longer show as unread. Is this a JAWS glitch, or do I need to do something else?
I’m using JAWS 2022 and Office 365.