moderated Re: More on my ongoing problem with jaws 2022

Curtis Chong

Hello Kim:


I can recommend a work around which does not address the issue of JAWS being corrupted at startup but which will enable JAWS to start up automatically a bit later than it is starting right now on your system. I will point out that on my system, where I need to enter a PIN, I am now using Narrator because it tends to start more expeditiously than JAWS. If you need the procedure for setting this up, let us know.


1.            In the Task Manager’s Startup area, find where the JAWS item is, right click (applications key) on it, and activate disable.

2.            Press Windows R, type shell:startup, and press Enter. This folder should be empty. Copy the JAWS shortcut on your Desktop into this folder.

3.            Ensure that JAWS is not set to start automatically either at login or after—unless you need to have JAWS up to enter a password or PIN.


Years ago, I ran into a similar problem with JAWS startup, but for the life of me, I cannot remember how, at that time, I was able to resolve that problem.




Curtis Chong




-----Original Message-----
From: <> On Behalf Of Kimber Gardner
Sent: Friday, March 11, 2022 9:33 AM
Subject: Re: More on my ongoing problem with jaws 2022


Hi Curtis,


Jaws does appear in the startup group.


I don't know what you mean by, "Try invoking shell:startup with the

run command to see if there is a JAWS shortcut in that folder."





On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

> Good morning:

> Try invoking shell:startup with the run command to see if there is a JAWS

> shortcut in that folder. Another thing to check is your Task manager. see if

> JAWS is somewhere shown in the Startup tab.

> Best,

> Curtis Chong

> On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>

> wrote:

> Hi all,

> I wrote in a couple of weeks ago regarding a problem I've had with

> jaws 2022 in which all the options in the jaws window are disappearing

> when I restart my laptop. I now have a few more observations and

> perhaps have detected a pattern.

> Just to recap briefly. When I install jaws 2022 the install seems to

> be successful. But when I restart my laptop (Lenovo model E580 running

> windows 10 latest build), all the options in my jaws window disappear.

> The only options remaining are exit and about jaws.

> Now here's the interesting part. If I do not start jaws automatically

> but rather run jaws after the laptop has fully booted up, the options

> are there. If I have jaws start automatically the options are gone.

> Another strange issue is that jaws will start automatically even if I

> uncheck the box that says start jaws automatically. The only way I

> have found to start jaws and have the options present is to press the

> windows key +R and type jaws2022. This leads me to believe that there

> is something in the startup process that is dinging jaws.

> I've spoken to FS tech support repeatedly about this problem with no joy.

> Here's my next question. How can I see what's going on during startup

> to try and determine where the problem is occurring? Is this even the

> best next step?

> Thanks for reading. All suggestions will be gratefully considered.

> Kim

> --

> Kimberly










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