Moderated Re: Application Mode


Mark Arnold ABG
 

Curtis,

 

Thank you again for trying to help.  I can go as far to set up my account on the H&R Block site.  The next step is to answer a few security questions.  When I hit the button to go to that step, it goes into application mode.  When I exit out of application mode, Jaws will not read anything.  I appreciate you offering to take a look at the site, but you would need to open an account to get to the step that is frustrating me.  Thanks again so much for all your help.  I guess I’ll start the process of making calls to get someone to assist. 

 

Mark

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Sent: Monday, March 07, 2022 4:19 PM
To: main@jfw.groups.io
Subject: Re: Application Mode

 

Hi Mark:

 

I understand your frustration. So, if you revert back to the normal JAWS virtual cursor mode, I take it none of the edit fields show up as you explore the page. This means that the people who put up the website have done something which is not working in our favor. If you can tell me where to go on the site, maybe I can figure this out. Otherwise, you may have to resort to another browser or method to get this done. Frustrating, yah, I know.

 

Curtis

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark Arnold ABG
Sent: Monday, March 07, 2022 2:17 PM
To: main@jfw.groups.io
Subject: Re: Application Mode

 

Curtis,

 

I can do this but Jaws simply takes me back to the “next” button and I start all over again.  I do have some residual vision and I can see the screen moving when in application mode but Jaws does not read anything…  I am usually reasonably skilled in using Jaws but this is driving me crazy.  Sorry for venting…

 

Mark

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Sent: Monday, March 07, 2022 4:06 PM
To: main@jfw.groups.io
Subject: Re: Application Mode

 

Hello:

 

I usually press the plus key on the number pad. If there is no number pad, with the JAWS Laptop keyboard layout in effect, press caps lock with semicolon. Escape seems to do the same thing.

 

Warmly,

 

Curtis Chong

 


On Mar 7, 2022, at 1:58 PM, mike mcglashon <michael.mcglashon@...> wrote:



Quoting:

When I get into that mode, I usually force myself to get back into the virtual cursor mode or forms mode.

End quoting:

 

Yeah but you forgot to answer the “real question”

“how does one force himself back into virtual cursor or forms mode?”

 

 

Please advise as you like.

 

Mike M.

 

Mike mcglashon

Email: Michael.mcglashon@...

Ph: 618 783 9331

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong
Sent: Monday, March 7, 2022 3:49 PM
To: main@jfw.groups.io; jfw@groups.io
Subject: Re: Application Mode

 

Hello Mark:

 

I am a long time JAWS user. In my experience, the application mode that is sometimes forced upon us by certain websites seems to be of no value. When I get into that mode, I usually force myself to get back into the virtual cursor mode or forms mode. Then, the form can be filled out.

 

Cordially,

 

Curtis Chong

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark Arnold ABG
Sent: Monday, March 07, 2022 1:35 PM
To: jfw@groups.io
Subject: Application Mode

 

List,

 

I am trying to set up an account on H & R Block.  After a few steps filling out the information and it takes me to the next screen, it goes into application mode.  I cannot seem to complete filling out the form.  Can anyone assist me on how to use application mode?

 

Thanks in advance,

Mark

 

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